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Consumer Affairs

Acer Recalls Notebook Computer Batteries

Sony-Made Cells Blamed for Fires



The U.S. Consumer Product Safety Commission, in cooperation with Acer America Corporation, today announced a voluntary program for the replacement of certain notebook computer lithium-ion batteries containing Sony-made cells.

Consumers should only use the notebook computer using AC power until a replacement battery pack is received.

About 27,000 rechargeable lithium-ion batteries containing Sony-made cells are involved in the recall.

The lithium-ion batteries can overheat, posing a fire hazard to consumers.

As previously reported, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. The previous reports involved only minor property damage and two minor burns. None of these reports involved batteries in Acer notebook computers.

Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall:

Acer Notebook System
Series Beginning with:
Acer Battery Pack No. (Part of Barcode)Battery Pack Serial Week Code Range (Part of Barcode)Battery Week Code Range (in front of Barcode)Battery Week Code Range on Red Sticker
TravelMate 321xBT00604001  0521-0545
 Aspire 980xBT00804016 63V, 63W, 63X, 63Y 
TravelMate 242x, TravelMate 330xAspire 556xBT00604005601-626  
TravelMate 561xAspire 930x, Aspire 941xBT00807010614-630  
TravelMate C20xBT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A  
TravelMate 422x, TravelMate 467xAspire 560x, Aspire 567xBT00804011  0551-0626
TravelMate 320xBTT4807001418-552  

The computers were sold through authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.

Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Consumer Contact: For assistance in determining if their battery packs are covered by this program and to request a free replacement battery pack, consumers can visit the firms Web site at www.acerbatteryrecall.com/AcerWeb -- consumers also can contact Acer toll-free at (800) 503-2330 anytime.

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