National Debt Relief Reviews

Kena was exceptional in that she proved to be professional, personable, patient & politely persistent. I forget how I came to find NDR, perhaps through an e-mailing. I was in need of finding a way to deal with my amounting debt and tapped on the link. I was introduced to Kena and liked her right away. Kena was well up to speed and was impressive to me that she knew so well the process.

I contacted a consolidation place and spoke briefly to them before doing reviews. Once I reviewed them I saw they were not even credited with the BBB and I looked further. I found National Debt Relief and spoke with a wonderful customer service agent by the name of Isiehas. He was extremely patient and informative with me throughout the entire process, Explaining in depth through everything. We were able to talk and come up with a plan that would work for me. I was able to get a good night's sleep that night because I knew a plan was in place. He also informed me that if, for any reason, I decided to change my mind and stop with the plan, I could do so. He explained to me their fee as well as attorney fees if there were any and this is all included in my monthly payments, which another great thing, is split up into two monthly payments one on the 15th and one on the 30th.

Brenda ** was my certified debt relief specialist and after speaking with her I knew this was the right move for my debt. She was very friendly and well mannered as well as took the time to make sure I was well informed on the process and how it worked. Answering all questions silly or not to ensure I was confident making this commitment. I had looked for so many different ways to reduce my debt but always fell short. Brenda explained how each and every step worked. She helped me tailor my plan to exactly what fits my budget and how to proceed from here on out. By the end of the conversation I felt as if all my answers or gaps in knowledge had been thoroughly addressed and answered. She also went the distance and provided several ways to get in touch with someone had any answers arose in the process.

While Ruben was an absolute gentleman, I had to try too hard to respond to things he'd say or ask. He was tied to a prepared script in his mind and was not easily pried from his canned speech. I felt pressured to commit to things I was not comfortable with and that I wanted more information on, or wanted to get other opinions about. He was focused on nailing me down as a client and it was difficult to get him to allow other thoughts, questions, or ideas to be explored.

I was in a deep hole, being over $13,000 in debt with only my social security disability money to live off of. Need to pay rent too. Then I stumbled upon National Debt Relief, called in, and was greeted by Terra. She was very professional and nice over the phone. First she did a soft credit check to pull up my debts. I unfortunately wasn't qualified for a 3rd party debt consolidation loan. But no matter! Terra said that National Debt Relief would help me directly. She was then very clear about what documents she required from me. I sent them over and then we scheduled another phone conversation to go over the terms with me. She answered all of my questions thoroughly and was very pleasant. She's a cool person and funny too! We both talked about our love for food.

Darwin was very professional and understanding. Also not trying to be racist but it was nice to talk with a live person I could understand. Thanks for helping get out of debt. I hope this works like I was told so I can get on with my life instead of being a slave to pay my minimum payments. I tried so hard. But in the end it was too hard. I was always broke.

I received wonderful support and my agent was very helpful. Naomi explained everything thoroughly and had great energy and was a pleasure to work with. The process of getting into the program was smooth and straightforward. I would recommend to anyone struggling with debt to participate in the program if approved.

I needed help with my Debt and I saw the National Debt Relief was #1 nationwide and great with the BBB. I talked with Desiree and she was awesome. She helped me with my next step in life. If you need help with Debt call National Debt relief.

Where do I start, the gentleman made me feel comfortable and he explained every step to the process of how to enroll into it and having a caring attitude that really made me want to choose you NDR even more, looking forward to getting out of debt and they earned my trust.

For National Debt Relief company I get very good customer service according to debt benefit. And also l get more information and skills of about life. In addition to that I get new knowledge and skills about financial management. By this customer service, I am happy. Thank you very much for helping and understanding me.