
- Step-in height
- 3 inches
- Financing
- Yes
- Warranty
- Lifetime, 1-year (components)
Our research team compared 14 popular walk-in tub companies and chose our top six based on customer satisfaction in eight categories. We also considered step-in height, discounts and availability of luxury features.
Read our full methodology for details on how we selected our top picks. Our picks may be Authorized Partners that compensate us — this does not affect our recommendations or evaluations. Our publishing policy ensures that the journalistic content and user reviews on ConsumerAffairs remain independent of commercial influences.
Company | Customer rating | Our pick for | Step-in height | Number of jets (air and hydro) | Pro installation | |
---|---|---|---|---|---|---|
![]() | 4.9
1,043 reviews
1,043 reviews
| Best overall | 3 inches | 17 air jets; 10 hydro jets | Learn more | |
![]() | 4.3
3,009 reviews
3,009 reviews
| Affordability | 4 inches | 16 air jets; 10 hydrojets | Get Started | |
![]() | 4.6
2,323 reviews
2,323 reviews
| Hydrotherapy | 3 inches | 44 total | Get Started | |
![]() | 4.6
1,451 reviews
1,451 reviews
| Quick fill/drain | 4.5 inches | Customizable | Learn more | |
![]() | 4.7
427 reviews
427 reviews
| Added features | 5 inches | 20 air jets; 6 hydro jets | Learn more | |
![]() | 4.8
264 reviews
264 reviews
| Super-low step-in | 2 inches | 18 air jets; 10 hydrojets | Get Started |
Jump into our guides and start learning
Walk-in tubs provide a safer bathing option for those with mobility challenges, making them an essential feature for aging in place.
Most standard walk-in tub models include safety essentials like handrails, low step-in heights and anti-slip surfaces. More expensive models include luxury and therapeutic upgrades like massage jets, heated seating, shower wands and other features. So which walk-in tub is right for you?
In this guide, we break down how walk-in tubs work, their costs and how to choose the best walk-in tub model for your particular needs.
Look for a walk-in tub company with a generous warranty and a history of happy customers. Also make sure the brand carries the style of bathtub — lay-down, two-person, bariatric, etc. — to fit your needs.
Jump to insightWalk-tubs can be expensive, but basic models start around $2,000 to $5,000 before installation costs.
Jump to insightAlthough Medicare and Medicaid don’t typically cover walk-in tubs, you may qualify for financial assistance through VA programs, home modification grants and state-run aid.
Jump to insightWalk-in tubs have a built-in seat and a door so you can step in without climbing over the side. They come equipped with grab bars and handrails to provide support, accessibility and comfort for the bather.
Using a walk-in tub is simple:
Most walk-in tubs include standard safety features like a low step-in threshold, inward- or outward-swinging doors, ergonomic seating, nonslip surfaces and grab bars that make it easier to get in and out.
Most walk-in tub manufacturers also offer optional therapeutic features, like air jets, hydrojets, aromatherapy and chromotherapy.
Choosing the right walk-in tub starts with identifying your specific needs. Consider whether you require extra space, ADA compliance or therapeutic features like massage jets or heated seating. Budget is another key factor — factor in both the tub’s price and installation costs, and explore financing or grant options if necessary.
Stick to reputable manufacturers with a history of quality products and excellent customer service. Read customer reviews, ask for recommendations, and visit showrooms if possible to test models before making a purchase.
» MORE: Questions to ask a walk-in tub company
For most users, safety is the main draw of a walk-in tub. Almost all tubs come standard with nonslip surfaces and a low step-in height of anywhere from 2 to 7 inches — for comparison, a standard tub is 14 to 16 inches tall.
If balance or mobility is a concern, look for tubs with an ultralow threshold (2 to 3 inches) for easier entry. Also, be sure to ask what kind of handrails and grab bars come standard and what customizations are available. User-friendly controls and easily accessible shelves also improve safety and convenience.
Many walk-in tubs include spa-like features designed for relaxation and therapeutic benefits. Features like quick draining and filling, air jets, hydrotherapy jets, heated seats, aromatherapy and chromotherapy can enhance your bathing experience. These are especially helpful for those with arthritis, sore muscles, poor circulation, or joint pain.
Air jets are one of the most popular additional therapeutic features — they can provide a full-body massage to relieve any muscle tension. Hydrojets perform a similar function but offer a stronger massage and adjustable pressure controls. Chromotherapy uses LED light to stimulate physical and psychological responses (e.g., green light for calm, yellow for energy).
Walk-in tubs are typically made from fiberglass or acrylic:
A strong warranty can save you from expensive repairs down the line. Before purchasing, review the coverage details and duration. Some manufacturers offer more comprehensive warranties, especially if they handle installation and repairs in-house.
What to check in a warranty:
If you’d prefer to age in place versus moving to a nursing home or similar facility, a walk-in tub is likely worth the price.
Generally, as long as your bathroom is large enough, installation is possible. However, in some cases, it might cost as much as or more than the tub itself.
If you’re still on the fence about whether a walk-in tub is right for you, explore the pros and cons of installing one, then evaluate your needs and budget.
Reasons for getting a walk-in tub
Based on data from 117,152 ConsumerAffairs users who considered buying a walk-in tub between January and October 2024:
- The majority said medical reasons was their primary motivation, at 64%, while 17% cited a walk-in tub as a general home upgrade.
- Of potential buyers, 9% said a geriatric care manager recommended a walk-in tub for them.
- While 70% of individuals wanted a walk-in tub for themselves, 29% reached out on behalf of a loved one (15% for a spouse; 14% for a parent).
Walk-in tubs come in six main types. The best option for you depends on your bathroom space, mobility needs, size requirements and desired features.
Best for: Safety- and budget-focused users who don’t need luxury features.
Best for: Those with good mobility who prefer a full-body soak and the ability to fully recline.
Best for: Bathers over 300 pounds who need more room.
Best for: Wheelchair users who need easy transfer seating.
Best for: Those who want the option of both a combo walk-in shower-tub
Best for: Couples or caregivers who assist with bathing in “companion” tubs
Walk-in tubs designed for accessibility must meet Americans with Disabilities Act (ADA) standards, ensuring they are safe and functional for individuals with mobility challenges.
Key ADA requirements for walk-in tubs include:
Most walk-in tubs meet ADA standards, but it's important to double-check specifications — especially if you have specific mobility needs.
Walk-in tub conversion kits
A walk-in tub conversion kit is a cost-effective and less invasive alternative to a full walk-in tub installation. These kits modify your existing bathtub to improve accessibility, making it easier to enter and exit.
This works by cutting out a section of your tub and inserting a new piece to create a lower step-in point. You can choose between basic step-in kits or convertible models that allow for both showering and bathing. While this method is quicker and cheaper than a full tub replacement, it permanently alters your tub and may not be suitable for all tub types.
» LEARN MORE: 8 aging-in-place home modifications for seniors
Expect to spend $2,000 to $7,000 for a standard walk-in tub, while high-end models with hydrotherapy features can exceed $20,000.
Though the upfront cost may cause sticker shock, it’s important to consider long-term savings. If a walk-in tub allows you to age in place, it could be far more cost-effective than assisted living or nursing home expenses.
The total price depends on features, materials and installation requirements, so be sure to factor in additional plumbing or electrical modifications if needed.
Of 117,152 ConsumerAffairs users who expressed interest in buying a walk-in tub between January 2024 and October 2024, 39% indicated a need for financing.
No, Medicare and Medicaid do not typically cover walk-in tubs. While both programs pay for some durable medical equipment (equipment intended for everyday use — e.g., oxygen tanks, wheelchairs and hospital beds), walk-in tubs are not classified as such, even with a doctor's recommendation.
If you have Medicare Advantage, it's possible your plan may pay part or all of certain related home modifications, thanks to expanded rules from the Center for Medicare and Medicaid Services that allow for "non-medical" supplemental benefits. However, these vary widely by plan and may require a physician referral or prior authorization.
» RELATED: Are walk-in tubs tax deductible?
Walk-in tubs can be a major expense, but there are ways to reduce costs:
How do walk-in tub customers rate the experience?
We analyzed seven years of consumer ratings of walk-in tub companies on our site and calculated an overall satisfaction rating of 4.5 stars.
Other key takeaways from our analysis of walk-in tub companies on ConsumerAffairs include:
- About 92% of the walk-in tub customers were happy or satisfied with their experience, while only about 8% were upset.
- Customers who mention the walk-in tub’s features or installation are more likely to give better reviews.
- On the flip side, reviews that mention maintenance are associated with lower satisfaction.
- The price of a walk-in tub doesn’t seem to be as big a consideration for consumers. Cost doesn't factor as heavily into reviews as other aspects, like customer service, product features and installation.
- Our analysis showed that installation is important to walk-in tub customers. We found that reviewers talk about it more than other aspects, and 75% of the mentions of installation are positive.
Low-end walk-tub models typically range from around $2,000 to $5,000 — but keep in mind this usually doesn’t include installation costs.
The average cost of a basic walk-in tub is around $5,000, but the style of tub and features you choose can dramatically increase the unit cost — you could end up paying $10,000 to $20,000.
Installation can also be pricey — it could require retrofitting your bathroom to accommodate the new tub or installing a higher-capacity water heater. Adding on therapeutic elements like chromotherapy or hydrojets will increase the price and may require upgrading or replacing electrical or plumbing lines.
The two major benefits of a walk-in tub are safety and therapy. Slips and falls are more common in bathrooms than in any other room, and a walk-in tub can mitigate many of these risks. Being able to submerge your entire body in water and using features like air jets, hydrojets, aromatherapy, chromotherapy and heated seats can also comfort the body.
For most homeowners, the biggest drawback of a walk-in tub is the cost. If you can afford the tub — as well as installation — also keep in mind that these tubs use quite a bit of water (average tubs hold about 50 gallons; walk-in models often hold around 80 gallons). You may see an increase in your utility bill if you opt for features like jets or heated seats, but most utility companies have assistance programs for low-income seniors.
Another thing to consider: You have to enter and exit a walk-in tub when it’s empty. This is why quick drain and fill features are important — you don’t want to sit too long in a not-quite-full tub.
Typically, it takes about 5 to 15 minutes to fill the tub and an additional 5 to 15 minutes to drain it, depending on features like quick drain and fill technology. The time it takes for a walk-in tub to fill and drain can vary significantly based on the model of the tub and the water pressure in your home. Quick drain systems can help minimize the waiting time, making the experience more comfortable. Some of the walk-in tub companies we highlight above can fill and drain in as little as two minutes.
» MORE: Do walk-in tubs leak?
In some cases, a walk-in tub can add value to your home. If your neighborhood is popular among older adults and retirees, for instance, the presence of a walk-in tub could be a real selling point.
If it’s your only bathtub, though, or if you don’t also have a shower, a walk-in tub could negatively affect your home’s value. Ultimately, the cost-benefit depends on how much you spent on the tub.
Typically you’ll need an area of at least 30 inches by 60 inches for a walk-in tub.
Most homes (even many mobile homes) can accommodate a walk-in tub in the existing bathroom space. Before installing a walk-in tub, consider the size of your doorway openings (to get the unit into the house and into the bathroom) and the opening of your current shower or tub.
Most bathrooms require at least some remodeling for a walk-in tub installation, but the extent of this can vary greatly. Many of these remodels include widening the space the shower occupies or reconfiguring plumbing and electrical lines, which could add thousands to your total cost.
If you’re concerned about making too many changes (and the associated costs), address this during your in-home consultation so your rep can work with you on a solution.
» RELATED: Best bathroom remodeling companies
We asked experts how walk-in tubs and other bathroom upgrades can help older adults maintain safety, independence, and peace of mind at home.
Pamela Toto
Professor and director, occupational therapy program, University of Pittsburgh
Traditional bathtubs and tub/shower combinations present a challenge because they require good balance, strength and flexibility to step in and out of the bathtub (and even greater strength, flexibility and balance to actually sit in the bathtub basin and get out of the tub.) A walk-in shower (full remodel, no threshold to enter) eliminates the need to 'step over' the bathtub edge to enter and exit, eliminating the associated risk of falling during that transition. Being able to bathe and shower independently and safely is important for our physical and mental well-being. In addition to keeping us clean, it also increases our quality of life and allows us to engage in our homes and communities confidently.
There are many types of walk-in tubs, and it’s important to consider each option since not all of them will be ideal for solving all individual mobility challenges. For example, many have raised surfaces that individuals must step over to enter or exit the tub, increasing the risk of a fall or injury.
Leon Watts III
Learning and development specialist, University of Southern California
When individuals have limited mobility, they are likely to have experienced at least one fall already. If an individual has experienced a hard fall resulting in an injury, they may develop a fear of falling again that heightens their risk of future falls. They might also require assistance to perform many of their daily functions, like transferring and bathing. Assistive devices like walk-in bathtubs increase a person’s confidence and reduce the risk of another fall, helping caregivers provide safer service for themselves and the person they care for.
Quality of life is another factor to consider when purchasing a walk-in tub. Buyers must ask if the product can help provide additional safety, comfort and enjoyment while bathing. When mobility challenges have become a factor in someone’s life, what is the reduction of a risk of falling or injury worth? I can assure everyone that additional safety and comfort can cost less than injuries on many levels.
The population of those aged 65 and older is growing by 12,000 every day. Longer lifespans are changing how younger and less physically challenged people consider purchases like a walk-in tub. Luckily, more manufacturers and models exist for buying these assistive devices than years ago.
While there are many benefits associated with walk-in tubs, they may not be the best solution for everyone. A person’s ability to safely use a walk-in tub and their home’s ability to allow easier installation could drive up costs, making the purchase less likely.
Marilyn Rantz
Professor emerita, nursing, University of MissouriStaying active and independent is critical at any age, especially as we get older. Walk-in tubs address one of the biggest safety risks in the bathroom – stepping over the high edge of a traditional tub. This movement can be difficult and even dangerous for those with limited mobility. Walk-in tubs eliminate that high step, making it safer and more manageable. I recommend that anyone considering one thoroughly test it out by sitting in it and stepping in and out. Taking these steps will ensure it’s a helpful solution. It’s vital that a walk-in tub provides the right clearance and stability.
Read their bioPamela Toto
Professor and director, occupational therapy program, University of PittsburghThe primary type of injury would be a fall-related injury. The most common fall-related injuries for older adults are hip fractures, wrist fractures and head injuries (e.g., hitting their head on the fall).
Read their bioLeon Watts III
Learning and development specialist, University of Southern CaliforniaThese features offer people, with or without assistance, more independence and safety confidence:
Corinna Loeckenhoff
Professor, psychology and gerontology, Weill Cornell Medicine
Multiple psychological barriers might discourage older adults from investing in a walk-in tub even though it would be beneficial from an ergonomics/fall prevention perspective and within their financial means.
First, there is a barrier to acknowledging that one is experiencing age-related physical limitations because it conjures up stereotypes of frail older adults. From a self-image perspective, getting a walk-in tub may make people feel like they’re “getting old,” and they may want to distance themselves from that idea.
Framing the purchase of a walk-in tub from a positive angle, such as noting that it can help maintain independence in later life, can help address those concerns. There is also a social stigma around disability that is known to prevent people from using other forms of assistive devices (walkers/canes, hearing aides), and this likely extends to walk-in tubs. In this regard, people may be more willing to get a walk-in tub if it’s in a part of the house that is hidden from casual visitors.
More broadly, older adults tend to avoid/postpone decisions that they find stressful. Rather than explicitly deciding against a walk-in tub, they may postpone purchasing one and arrange themselves with the status quo. This decision subjects them to avoidable pain and puts them at a higher risk of potential falls. Again, putting a positive angle on the decision (highlighting benefits in terms of convenience and maintaining independence) may help to overcome decision aversion.
To decide our six top picks for buyers with different priorities (like our pick for hydrotherapy), as well as our top overall walk-in tub company, we used a weighted scoring system that took into account both reviews about each company from ConsumerAffairs users and specific company offerings that we researched.
We conducted sentence-by-sentence sentiment analysis of thousands of reviews on our site from Nov. 1, 2017, to Oct. 31, 2024, to identify the aspects people care about most — and which companies they’re happiest with in terms of these aspects. For walk-in tubs, these included:
We then carefully selected the most important offerings consumers should consider before choosing a walk-in tub and researched these offerings at each company. For walk-in tubs, these features included:
The company with the highest score in each category’s uniquely weighted formula was given the “Our pick for” designation. In some cases where a single company received the top score across multiple categories, the company with the second-highest score was named the winner.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Company | Customer rating | About | Learn More |
---|---|---|---|
![]() | 4.3
3,009 reviews
| Offers walk-in tubs, showers and shower-bath combos. Includes standard safety features plus spa-like hydrotherapy systems. Financing and discounts available. Limited lifetime warranty on tubs, parts and labor. | Get Started |
![]() | 4.6
2,323 reviews
| Find soaker tubs, two-seaters and shower-bath combos. Features quick-drain, air jets and whirlpool massage system. Financing options and free evaluations. Costs start at $4,600 to $8,400, not including installation. | Get Started |
![]() | 4.9
1,043 reviews
| Select from multiple colors, styles and designs. Soaker and shower-tub combos feature proprietary air jets and heated surfaces. Costs include installation and a limited lifetime warranty. Financing options available. | Read reviews |
![]() | 4.8
264 reviews
| Find soaker and bariatric tubs plus shower-bath combos and two-seaters. Features internal frame design with two-inch step-in threshold. Provides free quotes. Comes with a lifetime warranty on the tub and parts. | Get Started |
![]() | 4.6
1,451 reviews
| Sells compact and luxury baths. Wheelchair-accessible and bariatric tubs available. Costs include installation services and a lifetime warranty. Get a quote for pricing. | Read reviews |
![]() | 4.0
185 reviews
| Sells more than 28 unique models of walk-in tubs, including two-seat, wheelchair accessible, inward/outward door and shower combo kits. Offers fast fill and dual drain technology. Includes lifetime limited warranty. | Get Started |
![]() | 4.7
427 reviews
| Manufactures soaker, shower-tub combo and bariatric baths. Features hydro- and air-massage systems. Comes with a limited lifetime warranty on the tub and parts. Get a quote for pricing. Installation not included. | Read reviews |
![]() | 4.7
17 reviews
| Comes with standard safety features. Optional upgrades include faucet sets, marine-grade fiberglass shells and glass shower doors. Provides free in-home estimates. Financing available. | Read reviews |
![]() | 4.2
314 reviews
| Specializes in shower conversions and full bathroom remodels. Services for windows, siding and roofing also available. Custom design and installation provided. Free consultations. | Learn More |
![]() | 3.0
View profile
| Soaker walk-in tubs are made from gelcoat with reinforced fiberglass. Drain time within two minutes. Comes with a one-year warranty. Costs $1,999 to $4,620, not including installation. | Read reviews |
![]() | 1.1
10 reviews
| Specializes in walk-in tubs and stair lifts. Standard tub features include control panel, grab bars and 2-inch speed drain. Stair lifts have up to 600-pound weight capacity and aluminum grade track. | Read reviews |
![]() | 1.0
71 reviews
| Designs and sells accessibility solutions like walk-in tubs, home elevators, power lift recliners and stair lifts. Bluetooth-compatible devices available. Basic tub starting price is $2,493 (not including installation). | Read reviews |
![]() | No reviews | Features high chair seat, temperature-controlled water, simple latch and hand-held showerhead. Upgrade options include chromotherapy, aromatherapy and sanitizers. Place orders over the phone. Pricing varies. | |
![]() | No reviews | Features 2.5-inch step-in height. Options include heated backrests and showerhead. Comes with lifetime warranty on the tub and five-year warranty on the motor. In-home quote required for cost estimate. Limited availability. | |
![]() | No reviews | Manufactures Freedom Stairlifts and Freedom Bath walk-in tubs and showers. Wheelchair-accessible tubs include grab bars. Basic tub starting price is $4,840, not including installation. | |
![]() | No reviews | Offers modern walk-in tubs. Free delivery in continental U.S. Three- to five-year warranty. Comprehensive safety features. Military discounts. Solid refund/return policy. No physical stores. Doesn’t offer installation. | |
![]() | No reviews | Sells and installs seven Boca walk-in tub models. ADA-compliant features like grab bars and slip-resistant coating. One-day installations. Provides free quotes. Lifetime warranty on parts and components. | |
![]() | No reviews | Offers steam shower systems and customizable walk-in tubs. Ability to order online. Limited warranty on walk-in tubs. Prices range from $1,900 to $4,590, not including installation. | |
![]() | No reviews | Offers walk-in tubs with 3- to 6-inch step-in. Models include compact tubs, deep tubs and wide tubs. Wheelchair-accessible. Provides in-home quotes and installation. Financing is available. Limited lifetime warranty. | |
![]() | No reviews | Walk-in tubs manufacturer. Products available throughout the United States. Offers 14 tub models with up to eight specialized features. Warranties offered. | |
![]() | No reviews | Large selection of tubs. Walk-in, drop-in and freestanding options available. Partnered with The Home Depot. Offers home delivery and expert installations. Strong warranties. Free phone consultation. |