Stannah Stairlifts

Stannah Stairlifts Reviews

Stannah Stairlifts Reviews
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Overall Rating
4.8 out of 5
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About Stannah Stairlifts

Stannah Stairlifts provides stair lifts to customers throughout the U.S. and Canada to help them stay mobile and independent as they age in place. Its offerings include straight, curved and outdoor stair lift models. Stannah Stairlifts has remained a family-owned and -operated company since it was founded by Joseph Stannah in 1867.

    Pros & Cons


    • Straight, curved and outdoor designs
    • Rental option
    • Special model for limited flexibility


    • Some options vary by dealer
    • No weight limits over 350 pounds

    Bottom Line

    Stannah Stairlifts does a good job catering to the mobility needs of its clients. Multiple models can work on both straight and curved staircases, and the Sadler can accommodate people that have trouble sitting.

    Featured Reviews

    Mount Vernon, NY

    The sales rep came out and explained all the different prices, and the different options of rental, buy, and used units. He gave me a price quote and different options of payment....

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    Wilton, CT

    I had contacted Stannah and we coordinated a time. The sales representative came right out. He was wonderful and very knowledgeable, friendly and professional. ... My father's ver...

    Read full review

    What is Stannah Stairlifts?

    Stannah Stairlifts is a company offering stair lifts in 47 states and Washington, D.C. It sells straight and curved stair lifts for both indoor and outdoor use.

    Stannah has over 150 years of experience with making people’s lives easier and giving them back their independence. Its team has won nine industry awards for its safety and health practices.

    How does Stannah Stairlifts work?

    With Stannah, you have the option to purchase, rent or rent to own a curved or straight stair lift, depending on your needs. For the most part, the right one for you depends on the shape of your staircase and the weight limit required.

    Stannah’s purchase process starts with you getting a quote either online, over the phone or through an in-person consultation. If you decide to buy, Stannah will later install your stair lift for you.

    You have the option to purchase directly from Stannah or from one of its authorized dealers. Dealers set their own prices and package options. In some cases, you may come out ahead through a dealer, while buying direct is a better option at other times.

    Stannah stair lift models

    Stannah offers the following models at the time of publishing:

    • The Starla: The Starla is Stannah’s most customizable model — it comes in a range of upholsteries and light or dark wood trim. It also features a call button, which allows you to press a button and have the chair come to you, and safety sensors to keep the chair from running over obstructions or taking off before you’re fully seated.
    • The Siena: Stannah designed the Siena with space in mind. This compact model works well in narrow staircases, and its curved seat back helps keep riders comfortable. The armrests are slightly longer than ones in other models for added support, and the seat is also slightly wider. A retractable seat belt fits into the arms of the chair.
    • The Sadler: The Sadler model is designed for people with limited flexibility. It’s a stand-up chair meant to be leaned against, so there isn’t as much weight on your back, hips and knees. The seat is height-adjustable for comfort and non-slip for extra safety. It also produces gentle support beneath the cushion when you sit down and straightens your back by tilting up slightly when you stand up.
    • The Outdoor Stairlift: This model is designed to be used outside and withstand the elements. Its seat is made from UV-resistant plastic, and the entire model is weather-resistant. The Outdoor Stairlift can operate in temperatures from 14 to 105 degrees. It also comes with a protective cover and a removable key for added security.
    ModelGood forWeight capacityStandout feature
    StarlaCustomization350 pounds (straight) or 300 pounds (curved)Multiple upholstery and rail options
    SienaNarrow stairs350 pounds (straight) or 300-352 pounds (curved)Compact design
    SadlerPeople with limited flexibility300 poundsStand-up seat
    OutdoorOutdoor use300 poundsWeather resistance

    Stannah Stairlifts cost

    Stannah doesn’t publish its prices online, so you’ll have to get a quote from the company for exact pricing. You can get a quote by having a Stannah representative come out to your home, calling the company or answering some questions on Stannah’s website. These quotes include the cost of installation.

    Stannah does publish some general pricing info you can use as a guideline, though. According to Stannah, you can expect a straight staircase stair lift to cost anywhere from $3,400 to $5,500, with most purchases in the $3,500 to $5,000 range. Curved staircase stair lifts cost between $8,500 and $14,000.

    These prices may be intimidating, but financing options are available. If you only need a stair lift for a limited time, consider a rental.

    Stannah Stairlifts FAQ

    Where are Stannah Stairlifts available?

    There are authorized Stannah Stairlifts dealers in 47 states and Washington, D.C. You can check out a full list of these dealers on its website.

    Does Stannah Stairlifts offer a warranty?

    Yes. If you buy directly from Stannah Stairlifts, you receive a warranty that covers things like on-call service, critical component coverage and part replacement.

    If you buy a stair lift from one of its authorized dealers, it will likely also come with a warranty, but it will differ from dealer to dealer on what that coverage entails.

    Does Stannah Stairlifts offer installation services?

    Yes. When buying directly from Stannah, the cost of installation is included in the quote. This installation takes about four hours total and includes setup and cleanup. If you buy from a dealer, installation details can vary.

    Can I buy a Stannah stair lift directly from its site?

    Yes. While this won’t allow you to see the stair lift in person, it does come with the company’s standard benefits, like a warranty and installation.

    Can I rent a stair lift from Stannah?

    Yes, Stannah offers rental stair lifts. These are a great option for people who are recovering from surgery or providing caretaker services to a loved one for a short period of time. Six months is the standard rental period, but customers also have a rent-to-own option as well.

    Do we recommend Stannah Stairlifts?

    Stannah stair lifts are a good option for people looking to age in place and maintain their independence at home. Stannah has a wide range of stair lifts that cater to a variety of needs, whether you want a basic model, a model loaded with features or a model for those with more extensive mobility issues. Just keep in mind that some features and services aren’t the same if you buy direct or from a dealer, and some may differ from dealer to dealer.

    Stannah Stairlifts Reviews

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 17, 2023

    I had been thinking about getting a stairlift for a long time because of the difficulty with going up and down the stairs. I went online first and put out a feeler to a few companies that I was interested and to get a quote. Stannah was the first one to respond and by the time somebody else responded, they had already come over, given us a quote, and explained everything to us. It seemed that they really knew what they were doing. We did get another quote, which was less money but Stannah seemed to be concentrating more on the stairlift.

    The representative came out, and there was no pressure at all, which was also what I liked. I hate being pressured into anything. She just explained it, showed us the different colors, and explained how ours would work. She explained everything even to the point that they were gonna put an automatic door closer on our front door so the front door couldn't be wide open when you were using the stairlift. They seemed to cover everything.

    The stairlift is performing very well. We had a little problem in the beginning. Our stairlift drops down on to the floor. Then after you would use it, the rail itself folds back on itself so it's not a tripping hazard. It just wasn't adjusted perfectly the first time it went on, and so the stairlift would stop when it came to the part where the two joined. I called them, and they came out in two days and fixed it. It was just an adjustment.

    I feel great when I'm in it. I said to my husband, “One of these days, I'm just gonna fall asleep coming down because it's just so relaxing.” It’s so comfortable and you feel very secure. You don't feel like it’s any hassle. It has improved my mornings tremendously. Before, I would come downstairs and I'd be downstairs for the day. Not that I couldn't get upstairs, but it would cause a lot of pain. Now, I have the freedom. I can go downstairs. I can go back upstairs when I want to if I have to do something up there. It’s given me free rein over my house again.

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      Verified purchase

      Reviewed Aug. 11, 2023

      The gentleman from Stannah explained what the lift chair was like and looked at the steps. He explained to my son and me that there was enough room to put the chair and if somebody wanted to walk on the side, there was enough room to walk on the side. He also told us how it swivels at the top of the steps and it would allow us to get my husband off, even though he wasn't walking at that time and get him on the walker and try to walk him into the bedroom.

      We were told how it operates and it had a remote for upstairs and a remote downstairs. They told us the safety features and what the numbers represent on the side if something was to happen. Then, we sat down and we talked about it, and they told us what they guaranteed in terms of the year. If we wanna buy an extra warranty, we could do that, and someone would be with us during the first 10 days so that we could have a good orientation. My son is an engineer and I'm a nurse, and we didn't need all that. We just needed him to show us how it operates and the young man that did it was perfect. We put my husband in the chair and went up the steps, got him off when it swirled around. We did several trial runs and we were happy. I'm still happy with it.

      I realized that it was not only for my husband. When I have to take the clothes out of the hamper and take them downstairs, I usually throw them down the steps. Now, I sit in the chair, put them on my lap, and head on downstairs. So it has some good features for me too. Not that I'm immobile. I've already recommended it to two people at my church. I always believe that people need to see. So I told them to come by whenever they felt like it and I would give them an opportunity to sit in it, and I would use the remote for them. Stannah talked about financing and told us how they could break it up into so many payments. We started laughing so the guy asked what was funny and we said we were paying with a check the whole amount. We need this. He was happy and we were very pleased.

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      Response from Stannah Stairlifts

      Thank you Sandra for taking the time to share your positive experience with Stannah. We are delighted to hear that our representative provided you with a thorough explanation of our stairlifts and features. It's great to know that they took the time to assess your specific needs and ensure that your Stannah stairlift would fit comfortably in your home.

      We are pleased to hear that your stairlift has proven to be useful not only for your husband but also for you. It's great that you have found additional benefits, such as using it to transport laundry downstairs. We appreciate your recommendation to others at your church and your willingness to let them try a Stannah stairlift for themselves. We believe that firsthand experience is invaluable when making a decision about a product like ours.

      Thank you again for choosing Stannah, and please don't hesitate to reach out if you have any further questions or concerns. We are always here to assist you.


      The Stannah Team

      Verified purchase
      Customer ServiceInstallation & SetupPricePunctuality & SpeedMaintenanceStaffWarranty

      Reviewed July 4, 2023

      Stannah has been in business for many years and they have some pretty good reviews online. When I spoke to the company, I was content with the product and the warranty. There was customer support in the event that something were to break down and the product needed maintenance/ I liked the timeline for them to be able to come too. The other thing was their price point was pretty comparable to what was being offered by many of the other companies that were out there.

      I had a number of consultations on the phone and a couple of online presentations. When the reps came out, they did a site assessment and took measurements. It was to give me a better idea of whether or not the quote that was provided would be accurate or if it would be slightly more or slightly less based on what we had discussed. They weren't presenting when they came out. That was all handled prior.

      The gentleman that came out for the installation was highly professional and answered all questions. He accomplished the work within the specified amount of time. It was a four-hour installation. He then did a demonstration presentation for my mother so that she became accustomed and familiar with how to utilize the stairlift and be comfortable with it. All in all, it was a good experience.

      The stairlift is straight up and down. My mother uses it every day and feels comfortable using it. She said that it is a necessity for her. She's happy that we made this purchase and installed it. The stairlift is more or less what I had anticipated. Stannah was considerate of the aesthetics of my mother's house to make sure that the railing matched the walls. These were subtle little things. For me, it was making sure that the stairlift was safe, reliable, and user-friendly. Stannah solved a problem that we had and they kept their word. Everything fell within the parameters of what we had discussed in our prior consultations. There weren't any scams to extract additional funding and things of that sort. I felt comfortable working with them. I would feel confident recommending them to others.

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      Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

      Reviewed May 31, 2023

      My mother-in-law is elderly and she could no longer do the stairs. I looked into a couple of other products, but what sent me to Stannah was I have a girlfriend who has a severely disabled child and she has installed three of their stairlifts. Going with Stannah was all based on her recommendation of the company and how easy they were to work with. They were very efficient in getting back to me. The gentleman they sent out to my home to talk to me about the stairlift was wonderful and answered all my questions. I can't say enough about them. They were great to work with. The installers were perfect. They had quoted us more hours than it actually took. They were in and out quickly and they cleaned up after themselves and left us in perfect hands. I was surprised at the time that they could do it.

      We got a curved stairlift. It looks terrific. It blends right in and it's not an eyesore at all. It looks like it has great quality. My mother-in-law feels really safe in it. We've taken it up and down the stairs a couple of times just for fun and it seems to be very sturdy and holding up great. My mother-in-law loves that she can call it back down the stairs. If somebody leaves her house and leaves it down at the bottom of the stairs, she can call it back up again. She uses the remote control that she has at the top of the stairs. She has one at the top of the stairs and one at the bottom of the stairs.

      As far as the price point, I had gotten a quote from another company and it was several thousand dollars more and a longer wait for a curved staircase. Based on where the quote came in, the personal recommendation I had from a friend, and how easy the company was to work with, I would never choose anybody else and I would highly recommend Stannah. It has been a great experience all around and made a difficult situation much easier with the people that I got to deal with.

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      Response from Stannah Stairlifts

      Dear Jane,

      Thank you so much for taking the time to share your positive experience with Stannah. We are thrilled to hear that our stairlift has made a significant difference in your mother-in-law's life and has provided her with a safe and convenient way to navigate the stairs.

      We are especially grateful for your trust in our company, which was influenced by the recommendation of your friend who has installed three of our stairlifts for her severely disabled child. It means a lot to us that our products and services have consistently met the needs of families like yours.

      We are glad to hear that our team was efficient and responsive throughout the process. Our goal is to make the installation as smooth and hassle-free as possible, and we are delighted that our representative was able to address all your questions and concerns. We take pride in our installers' professionalism and their commitment to leaving your home in perfect condition.

      It is wonderful to know that the curved stairlift blends seamlessly with your home decor and that it has proven to be sturdy and reliable. We understand the importance of providing a high-quality product that not only serves its purpose but also enhances the overall aesthetics of your living space.

      Regarding the price point, we are pleased that our quote was competitive and offered a shorter wait time compared to other companies. We strive to provide excellent value for our customers, and we are glad that you found our pricing to be fair and reasonable.

      Thank you for your kind words and for recommending Stannah to others. We are grateful for your support and are always here to assist you with any future needs or questions. It has been a pleasure working with you, and we are delighted that we could make a difficult situation easier for you and your family.

      Warm regards,

      The Stannah Team

      Verified purchase
      Installation & SetupStaff

      Reviewed Feb. 23, 2023

      We had someone from Stannah and Acorn come. Both of them made a lot of sense but the Stannah made more sense. It seemed to be better in a lot of ways so we went with that. I liked the way that it would fit in better and everything worked out well. We were more impressed. One gentleman came for the installation and did a great job. It was painless. I thought it was gonna be such a lot of stuff going on. But everything is great.

      I could have used the stairlift in the summer when I came out of rehab. I needed it badly then. I was in rehab because I couldn't go upstairs. But I wasn't allowed to do that yet by the physical therapist because it’s steep. I just wasn't strong enough too. But now I can. This will be in my future and I'm probably going to be using the stairlift more. So far, I've used it. My front stairs have always been more difficult and that's where the stairlift is. This is an old house and the stairs would not meet the code today because the stairs are steep. The problem is they're not very deep. There's a part of the step where you put your foot. If you have a very tiny foot, it's fine. But if you have a normal size or a large foot, your foot would be hanging over on the edge. I’m 80 now and in the last couple of years, I didn't use the front stairs. With the stairlift, I can use the front stairs if I want to.

      I've also used the stairlift to move some awkward stuff upstairs. One of the guys said, “You can send the laundry up.” That was what one of my friends told me too. I've used that a couple of times. Now, they’re up safely upstairs. Everyone that sees the stairlift says it looks good. I'm not using the stairlift all the time but if I happen to not feel well, it's there for me. I practiced several times. The gentleman who installed the stairlift for me gave me a lot of hints and ways to use it. I just have to be calm about it. I can also go back to the booklet if I forget how to do things. The directions are written down.

      Also, we weren't sure about the color. I have burgundy rugs in my living room, dining room, and stairs. We bought a stairlift that was reconditioned. I talked to the rep on the phone and told him, “Okay, we'll go with the brown because the brown will go with everything. That looks good.” He said, “You should go with the burgundy. It matches. It blends right in with the rugs.” I was looking at the chair itself. The installer came with one chair and he can put the cushion on, which is interesting. It looks fine and the brown would have looked good. But the burgundy probably will go even better. Overall, I'm very satisfied and happy. It's a relief that the stairlift is on the stairs.

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      Response from Stannah Stairlifts

      Hi Sandra,

      Thank you for choosing Stannah! We're so glad that you're satisfied with your stairlift. While it's great that you can get up and downstairs on your own most days, it sounds like your stairs are quite steep, so we're glad that your stairlift is giving you that extra peace-of-mind. We hope that it continues to serve you well for many years to come!


      The Stannah Team

      Verified purchase
      Installation & Setup

      Reviewed Nov. 4, 2023

      I liked the presentation of Stannah and the way they presented. It took less than a day to install the stairlift. The quality of the product is good as well.

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      Installation & Setup

      Reviewed Oct. 18, 2023

      I found four companies of stairlifts. Stannah was able to get in faster than the other guys could. Everything went well with the installation. The installation crew was okay too.

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      Verified purchase

      Reviewed Oct. 17, 2023

      The stairlift fits perfectly well into the stairwell. The only thing I'm really not satisfied with is I paid so much money and for the amount of money I paid, I find the seating not to my expectation. The padding covering the seating is so weak and looks so cheap. Other than those, everything is good.

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      Verified purchase

      Reviewed Oct. 17, 2023

      The Stannah rep was very nice. The installer was also very nice. The stairlift is very smooth when it's running. It has a very sturdy leg system and rail system. It's battery-operated and works great for what I need it for.

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      Verified purchase

      Reviewed Oct. 17, 2023

      We got a stairlift that goes straight up and down from Stannah, and I'm glad that we have it for the event that we do need it. When we purchased it, Stannah's reps came out and looked the place over. Then they gave us a quote along with several others and we didn't feel over-pressured. The features of the Stannah stairlift were better than the others, so we went with them. The installer was very professional and neat. He put the lift in and he went through and answered all of our questions. He also showed us the instructions for how to operate it. It's very good quality and it will pivot automatically when it gets to the top of the stairs to make it easier for the rider to get off. I would tell my friends to call Stannah.

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      Stannah Stairlifts Company Information

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      Company Name:
      Stannah Stairlifts
      Year Founded:
      20A Liberty Way
      Postal Code:
      United States