Stannah Stairlifts

Stannah Stairlifts

 4.8/5 (176 reviews)
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Stannah Stairlifts
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Overall Rating4.8 out of 5
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About Stannah Stairlifts

Stannah Stairlifts provides stair lifts to customers throughout the U.S. and Canada to help them stay mobile and independent as they age in place. Its offerings include straight, curved and outdoor stair lift models. Stannah Stairlifts has remained a family-owned and -operated company since it was founded by Joseph Stannah in 1867.

    Pros & Cons


    • Straight, curved and outdoor designs
    • Rental option
    • Special model for limited flexibility


    • Some options vary by dealer
    • No weight limits over 350 pounds

    Bottom Line

    Stannah Stairlifts does a good job catering to the mobility needs of its clients. Multiple models can work on both straight and curved staircases, and the Sadler can accommodate people that have trouble sitting.

    Top Stannah Stairlifts Reviews


    The sales rep came out and explained all the different prices, and the different options of rental, buy, and used units. He gave me a price quote and different options of payment....

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    I had contacted Stannah and we coordinated a time. The sales representative came right out. He was wonderful and very knowledgeable, friendly and professional. ... My father's ver...

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    What is Stannah Stairlifts?

    Stannah Stairlifts is a company offering stair lifts in 47 states and Washington, D.C. It sells straight and curved stair lifts for both indoor and outdoor use.

    Stannah has over 150 years of experience with making people’s lives easier and giving them back their independence. Its team has won nine industry awards for its safety and health practices.

    How does Stannah Stairlifts work?

    With Stannah, you have the option to purchase, rent or rent to own a curved or straight stair lift, depending on your needs. For the most part, the right one for you depends on the shape of your staircase and the weight limit required.

    Stannah’s purchase process starts with you getting a quote either online, over the phone or through an in-person consultation. If you decide to buy, Stannah will later install your stair lift for you.

    You have the option to purchase directly from Stannah or from one of its authorized dealers. Dealers set their own prices and package options. In some cases, you may come out ahead through a dealer, while buying direct is a better option at other times.

    Stannah stair lift models

    Stannah offers the following models at the time of publishing:

    • The Starla: The Starla is Stannah’s most customizable model — it comes in a range of upholsteries and light or dark wood trim. It also features a call button, which allows you to press a button and have the chair come to you, and safety sensors to keep the chair from running over obstructions or taking off before you’re fully seated.
    • The Siena: Stannah designed the Siena with space in mind. This compact model works well in narrow staircases, and its curved seat back helps keep riders comfortable. The armrests are slightly longer than ones in other models for added support, and the seat is also slightly wider. A retractable seat belt fits into the arms of the chair.
    • The Sadler: The Sadler model is designed for people with limited flexibility. It’s a stand-up chair meant to be leaned against, so there isn’t as much weight on your back, hips and knees. The seat is height-adjustable for comfort and non-slip for extra safety. It also produces gentle support beneath the cushion when you sit down and straightens your back by tilting up slightly when you stand up.
    • The Outdoor Stairlift: This model is designed to be used outside and withstand the elements. Its seat is made from UV-resistant plastic, and the entire model is weather-resistant. The Outdoor Stairlift can operate in temperatures from 14 to 105 degrees. It also comes with a protective cover and a removable key for added security.
    ModelGood forWeight capacityStandout feature
    StarlaCustomization350 pounds (straight) or 300 pounds (curved)Multiple upholstery and rail options
    SienaNarrow stairs350 pounds (straight) or 300-352 pounds (curved)Compact design
    SadlerPeople with limited flexibility300 poundsStand-up seat
    OutdoorOutdoor use300 poundsWeather resistance

    Stannah Stairlifts cost

    Stannah doesn’t publish its prices online, so you’ll have to get a quote from the company for exact pricing. You can get a quote by having a Stannah representative come out to your home, calling the company or answering some questions on Stannah’s website. These quotes include the cost of installation.

    Stannah does publish some general pricing info you can use as a guideline, though. According to Stannah, you can expect a straight staircase stair lift to cost anywhere from $3,400 to $5,500, with most purchases in the $3,500 to $5,000 range. Curved staircase stair lifts cost between $8,500 and $14,000.

    These prices may be intimidating, but financing options are available. If you only need a stair lift for a limited time, consider a rental.

    Stannah Stairlifts FAQ

    Where are Stannah Stairlifts available?

    There are authorized Stannah Stairlifts dealers in 47 states and Washington, D.C. You can check out a full list of these dealers on its website.

    Does Stannah Stairlifts offer a warranty?

    Yes. If you buy directly from Stannah Stairlifts, you receive a warranty that covers things like on-call service, critical component coverage and part replacement.

    If you buy a stair lift from one of its authorized dealers, it will likely also come with a warranty, but it will differ from dealer to dealer on what that coverage entails.

    Does Stannah Stairlifts offer installation services?

    Yes. When buying directly from Stannah, the cost of installation is included in the quote. This installation takes about four hours total and includes setup and cleanup. If you buy from a dealer, installation details can vary.

    Can I buy a Stannah stair lift directly from its site?

    Yes. While this won’t allow you to see the stair lift in person, it does come with the company’s standard benefits, like a warranty and installation.

    Can I rent a stair lift from Stannah?

    Yes, Stannah offers rental stair lifts. These are a great option for people who are recovering from surgery or providing caretaker services to a loved one for a short period of time. Six months is the standard rental period, but customers also have a rent-to-own option as well.

    Do we recommend Stannah Stairlifts?

    Stannah stair lifts are a good option for people looking to age in place and maintain their independence at home. Stannah has a wide range of stair lifts that cater to a variety of needs, whether you want a basic model, a model loaded with features or a model for those with more extensive mobility issues. Just keep in mind that some features and services aren’t the same if you buy direct or from a dealer, and some may differ from dealer to dealer.

    Stannah Stairlifts Reviews

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    Verified Reviewer Verified Buyer
    Original review: May 30, 2023

    I've heard a lot of good things about Stannah. We had someone come in and she took me through the pricing and measured the stairs and looked at the stairway and suggested what lift we need. I had done my research online. It was all very positive. There was no high-pressure sales pitch. It was, “You tell us what you need, and we'll help you pick the best pricing and everything in that regard.” We got the regular indoor straight stairlift. When we put it in, it looked clumsy but it fits. It blends right in. When you come into our front door, the stairway is right there to go upstairs, and it blends into everything. I go up and down the stairs regularly, and it's not cumbersome at all. It fits into the everyday living and the aesthetics of the house perfectly.

    The technician they sent was fantastic, very patient, and professional. I asked a lot of questions just out of curiosity. He was able to explain everything. Once everything got installed, my mother was home, and he took her up in it, walked her through the whole process of going up the stairs, talked her through it, how to use the chairlift, going up, and then same thing coming down, how to use it and getting in and out of it safely. My mother likes the foot rest. It's an automatic one. You press the button. It comes right down and then goes back up. She likes that the best because it's comfortable going up, too. I watched the technician install it. He did not rush at all. It's solidly built. We haven't had any issues using it at all. It's been a huge help. Now, my mother is able to go up much easier. Overall, we're very pleased with it.

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      Verified Reviewer Verified Buyer
      Original review: May 12, 2023

      The sales rep came in and asked us what we needed the stairlift for, where we wanted it and what we were looking for it to do. Then he explained how it would be installed and what the standard on one would be as well as what you could get for upgrades. He said we don’t have to do anything now. We can get the basic model and later on, if we wanna upgrade, it’s just the additional cost. So, he was very informative and helpful. On the day of the installation, the tech showed up on the time he was supposed to. We checked all the measurements and at that point, he realized that they mismeasured the track by about six inches. But he said it was not a problem. He called Stannah and they had another tech come out and bring a track that would fit. Meanwhile, he had everything else ready to go and then, he put the track.

      We got the stairlift because our parents are elderly and they stay here a lot. My parents come to visit for a month or two in the summer and my in-laws come on different locations to stay. We have been setting up a bedroom in our kids' play rooms and we even had looked at hideaway beds. The stairlift will at least get them up the stairs, get them into a natural bedroom and get them access to the bathroom for showers. But we've used the stairlift. It's nice, smooth, easy and comfortable. Our grandkids wanna use it as a ride.

      Stannah Stairlifts response

      Dear Vasco, Thank you for taking the time to share your Stannah Stairlifts experience. We're happy to hear that your sales experience was helpful and informative, and your installation went smoothly. At Stannah, we pride ourselves on providing exceptional quality stairlifts and service to all our customers, and we're glad you found both to be to your satisfaction. Thank you again for your patronage, and we look forward to serving you for your regular maintenance needs.


      The Stannah Team

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      Verified Reviewer Verified Buyer
      Original review: March 15, 2023

      I liked this guy, Rich, from Stannah. I always have good vibes when I meet someone, and usually, my intuition is usually accurate. He came out and I said, "This is what I want. This is what I can afford. What can you do? And I want bottom line amount. I don't want ifs and maybes. I need to know because I need to plan." I was using a stairlift for my brother who lives in a group home, which I managed, and it was my expense, not the state. I was very upfront. He said, "Well, we can do a brand-new, we can do a refurbished." I said, "Are you gonna tell me your honest opinion?" He said, "Yeah, I will." So, I said, "Is it worth getting a refurbished or do you think I'm wasting my money and then down the road, I'm gonna have to replace it?" He said when they refurbish, they do a damn good job. I went with them.

      Then when I needed one for outside, which they did a couple of months ago, they wanted to send me somebody to talk to me, and I said, "If you send me Rich, I'm very receptive. If you don't, I won't." I'm still being very upfront. I want to deal with somebody that I feel confident in. I said, "I'm just trying to do the best I can." Rich wasn't in this district now, but he did come out. I said, "I hope you don't mind. I just want to deal with somebody that I'm comfortable with." He said, "Not a problem. He's very polite and very much of a gentleman. We had a lot in common. We really liked him. The installers came out and installed. It was a little bit more intricate than the one that I had done in the garage before. The other one was so perfect. I was very happy with what he sold us. Overall, my experience with Stannah was excellent.

      Stannah Stairlifts response

      Hi Jean,

      We're so glad you enjoyed working with Rich! He's been a great representative for us for many years. We really appreciate you taking the time to leave us a review. Thank you for choosing Stannah!


      The Stannah Team

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      Verified Reviewer Verified Buyer
      Original review: Feb. 23, 2023

      We had someone from Stannah and Acorn come. Both of them made a lot of sense but the Stannah made more sense. It seemed to be better in a lot of ways so we went with that. I liked the way that it would fit in better and everything worked out well. We were more impressed. One gentleman came for the installation and did a great job. It was painless. I thought it was gonna be such a lot of stuff going on. But everything is great.

      I could have used the stairlift in the summer when I came out of rehab. I needed it badly then. I was in rehab because I couldn't go upstairs. But I wasn't allowed to do that yet by the physical therapist because it’s steep. I just wasn't strong enough too. But now I can. This will be in my future and I'm probably going to be using the stairlift more. So far, I've used it. My front stairs have always been more difficult and that's where the stairlift is. This is an old house and the stairs would not meet the code today because the stairs are steep. The problem is they're not very deep. There's a part of the step where you put your foot. If you have a very tiny foot, it's fine. But if you have a normal size or a large foot, your foot would be hanging over on the edge. I’m 80 now and in the last couple of years, I didn't use the front stairs. With the stairlift, I can use the front stairs if I want to.

      I've also used the stairlift to move some awkward stuff upstairs. One of the guys said, “You can send the laundry up.” That was what one of my friends told me too. I've used that a couple of times. Now, they’re up safely upstairs. Everyone that sees the stairlift says it looks good. I'm not using the stairlift all the time but if I happen to not feel well, it's there for me. I practiced several times. The gentleman who installed the stairlift for me gave me a lot of hints and ways to use it. I just have to be calm about it. I can also go back to the booklet if I forget how to do things. The directions are written down.

      Also, we weren't sure about the color. I have burgundy rugs in my living room, dining room, and stairs. We bought a stairlift that was reconditioned. I talked to the rep on the phone and told him, “Okay, we'll go with the brown because the brown will go with everything. That looks good.” He said, “You should go with the burgundy. It matches. It blends right in with the rugs.” I was looking at the chair itself. The installer came with one chair and he can put the cushion on, which is interesting. It looks fine and the brown would have looked good. But the burgundy probably will go even better. Overall, I'm very satisfied and happy. It's a relief that the stairlift is on the stairs.

      Stannah Stairlifts response

      Hi Sandra,

      Thank you for choosing Stannah! We're so glad that you're satisfied with your stairlift. While it's great that you can get up and downstairs on your own most days, it sounds like your stairs are quite steep, so we're glad that your stairlift is giving you that extra peace-of-mind. We hope that it continues to serve you well for many years to come!


      The Stannah Team

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      Verified Reviewer Verified Buyer
      Original review: July 4, 2022

      Stannah's sales rep and installation team were very professional, pleasant and easy to talk to. I had no idea that the work could be completed so quickly. The stairlift failed a couple of times, but by reading their little booklet and by understanding how it works a bit, I was able to get it going without calling anybody. It's worked perfectly the last few days. The only thing is the way it's marketed. I was not told that there was an additional thing I could do for quite a bit of money. It's $500, which automates the turning of the device when it reaches either the top or the bottom. It was not mentioned from the start. The saleswoman who came out did not say anything about it whatsoever. We discovered it.

      When the installers put the product in, the stairs are a little narrow. So, if it gets to the bottom of the stairs and I have to get out or it leaves me without it turning, it's awkward and uncomfortable. I was told, at that point, by the two guys that were installing it that they had a fix for that and it is $500. I felt that that was a little bit of a scam and that I should have been told about that as part of the original package. I also had to contact the saleswoman about something in connection with the job, and a couple of times when I tried to reach her and left a message, I did not get a call back one time. Other than that, I had it done and I'm very pleased with the result.

      Stannah Stairlifts response

      Thank you Mr. K for your feedback. We are sorry if there was any miscommunication about the powered swivel. This is a key optional feature we advertise regularly online and in print media. It was certainly not our intention to hide this information from you or anyone else. Otherwise, we're glad to hear your stairlift is working well and you are satisfied with it. If you have any additional concerns regarding your installation please reach out to our service department: 1-888-272-4327.


      The Stannah Team

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      Verified Reviewer Verified Buyer
      Original review: May 25, 2023

      We have had a Stannah stairlift since we moved to Andover in 1989. I had two, I had one from the basement to the first floor, and one from the first floor to the second floor. When we moved to Tewksbury 12 years ago, we brought one with us and put it from the second floor to the attic. I had a new one put in from the first floor to the second floor. I have just been so pleased. I have recommended Stannah to two people, and they have both bought Stannah Stairlifts. The team at Stannah is great. As far as the quality of the stair lift, it's all quality. Every piece of it is top-notch. It's very easy to use. The only thing that I have a problem with is the little piece of carpeting or rug on the stair lift keeps coming up, and I keep gluing it down. Other than that, I could not be happier.

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      Verified Reviewer Verified Buyer
      Original review: May 25, 2023

      Jonathan came out and showed me the product, and I was thrilled with it. I needed it soon, and Stannah was able to do that. Jonathan was friendly but he was very professional. He came in and took the measurements of my stairwell, and then gave me the pros and cons of the different models. The only thing that I had to choose was the color of the seat. I went with a brown, straight stairlift with the extension that goes beyond the stairs themselves. Dwayne came to do the installation and he was very professional. He measured the stairs and brought in all the pieces that had to be built into the frame itself. It was pretty painless. They said it usually takes four to six hours, but he was done in three hours.

      The chairlift is more for my sister who has Parkinson's. She has a hard time navigating the stairs and she's here quite often. But I'm having knee issues and now I need it too. I only had to call Stannah back once because the extension wasn't allowing the chair to come all the way down the stairs. So Dwayne came back the next day after I called and he had to do a little adjustment. He said to just keep an eye on it. They told me about the warranty. So we're just watching it, and make sure it doesn't get hung up again.

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      Verified Reviewer Verified Buyer
      Original review: May 25, 2023

      Stannah's chairlift was available to rent as opposed to buying it. A fine young guy came in, explained everything, and answered all my questions. He told me all the pricing and how everything works. That sounded fine and I said to go ahead and put in the chairlift. I had it put in last October for my bedroom going upstairs. The installer was a great guy and he was here for about an hour and a half. He did everything and made no mess at all. The chairlift is working perfectly and everything looks good.

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      Verified Reviewer Verified Buyer
      Original review: May 25, 2023

      The rep was kind and knowledgeable, and answered my questions. One gentleman came for the installation and he explained what he was doing. He was neat and cleaned up after himself. He demonstrated the controls and he had me practice them before he left. I appreciate the stairlift. I have a glass shop downstairs and I couldn't get down to it and the stairlift has allowed me to do my stained glass again. The experience with Stannah was very positive and I've told several people about it.

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      Verified Reviewer Verified Buyer
      Original review: May 24, 2023

      Stannah has great customer service and was easy to deal with. The sales rep was very nice, and the installer was very courteous and fast. Installation was easy, and the stairlift works really well and looks aesthetically pleasing in the house.

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      Stannah Stairlifts Company Information

      Social media:
      Company Name:
      Stannah Stairlifts
      Year Founded:
      20A Liberty Way
      Postal Code:
      United States