Sunrun Reviews

Sunrun Reviews
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Overall Rating
4.1 out of 5
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About Sunrun

Sunrun sells and leases customized residential solar energy systems and its battery storage service in 20 states and two U.S. territories. Customers can own or lease a system with $0 down. Sunrun offers free energy consultations and quotes. Over 830,000 homes across the U.S. have gone solar with Sunrun, according to the company.

Pros & Cons


  • Flexible payment options
  • Daily system monitoring
  • Warranty with complete coverage


  • Limited price transparency
  • Not available in all states

Bottom Line

Sunrun offers personalized home solar energy system design, with the option to lease or purchase with monthly payments. Sunrun is only available in 22 U.S. states and territories, so it is not available in all areas.

Featured Reviews

Conroe, TX

Sunrun is the best solar company you can find out there. They are very cost effective compared to other solar companies out there. I am very happy with my purchase and would refer...

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Richmond, TX

… My solar system is producing as much as our Sunrun rep promised us. We are very happy and satisfied with the service. Sunrun offers several solar options, we decided to go with ...

Read full review

Sunrun panels and equipment

Sunrun uses monocrystalline solar panels from various suppliers, including LG. Sunrun uses monocrystalline photovoltaic modules in all of its home solar systems. These systems are known for higher efficiency and slower degradation.

Sunrun installation

Sunrun customizes solar system installations based on factors like a customer’s energy usage history and a home’s roof. Solar advisors use a proprietary design technology to analyze your home and energy needs.

Once you and Sunrun finalize the design, Sunrun submits all necessary paperwork for approval from your local government.

Once the system is approved, installation starts. Installation can take from one to five days. After installation is complete, the crew foreman explains how the system works and shows you how to power it on.

Your local government must inspect and approve the system before you can connect it to the grid. The utility company installs a net meter to track the amount of solar power that you send to the grid. Upon approval from the utility company, you can begin using your solar panels. The entire process can take several months to complete. A Sunrun project coordinator can give you an approximate timeline.

» LEARN MORE: Solar panel installation guide

Sunrun services

In addition to solar energy production, Sunrun offers energy storage options. The company provides home batteries as its solar battery storage solution. This system uses the solar energy you produce and uses it during power outages or in the evening during time-of-use peak pricing. As of publishing, this energy storage option is only available to new Sunrun solar customers.

The company also offers EV charging through a partnership with Ford. Sunrun customers can purchase a Ford Charge Station that is specifically designed to be used with the Ford F-150 Lightning. The EV charger will work with other vehicles that use an SAE J1772 connector, including Tesla, with a commonly used adapter.

Sunrun cost

The average cost for a solar energy system ranges from $15,000 to $29,000, but Sunrun’s prices are sometimes higher than other solar energy providers because of the technology it uses. Fill out a form on its website to get a free solar energy consultation and quote. Sunrun partners with Costco to make solar panels available to its members at lower prices.

Sunrun takes care of paperwork, permits and installation, whether you lease or buy.

Financing options

There are multiple ways to pay for a Sunrun system, with eligible customers able to go solar for $0 down. Sunrun offers monthly leases, full leases (a power purchase agreement), purchases with financing and full purchases. The monthly lease option is the customer favorite, according to Sunrun.

Sunrun warranty

All of Sunrun’s solar plans come with a “worry-free” warranty, which covers equipment repairs and replacement, including parts and labor. Sunrun installations also come with a roof warranty that guarantees any roof penetrations remain watertight for 10 years.

When you lease a solar energy system from Sunrun, all maintenance costs are covered. If you purchase a Sunrun system, you're responsible for maintenance costs and any repairs that aren’t covered by the warranty.

Sunrun FAQ

What is Sunrun?

Sunrun is a residential solar panel company that designs, installs, finances, monitors, maintains and insures its systems. It customizes home systems based on energy usage history, your design preferences and your home's roof space using an automated site modeling tool that profiles roof characteristics like shading, pitch and sun exposure.

How does Sunrun work?

When choosing Sunrun, you’ll first fill out a form on the company website. From there, you will work with a Sunrun representative to decide on your system size and battery details, figure out your cost and energy usage and finally look into incentives in your state.

Where is Sunrun available?

Sunrun is available in the following states as well as Washington, D.C., and Puerto Rico.

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Vermont
  • Wisconsin
Does Sunrun have storage and monitoring options?

Yes, Sunrun proactively monitors your solar energy system’s production to make sure it is producing how it is supposed to. There is also the mySunrun app that allows customers to stay on top of their energy generation, bills and more.

Is Sunrun legit?

Yes. According to reviews on, customers are generally satisfied with Sunrun’s solar systems, but some say the initial cost was high.

Sunrun video review

sunrun solar video review
Joesphine: My name is Josephine. I live in the state of California, and high PG&E bill really got me into doing the solar panels with Sunrun. And it's a very good thing to have the solar panels. I chose Sunrun because I really got tired of paying so much for PG&E bill. And the reason I chose them, because I felt more comfortable throughout the whole presentation. And then when they came out and worked on my house, there was a group of younger people working on top of the roof, and they was just really laid back. And my son, he's a special needs, and he went out to see what they were doing, and they talked to him and everything. And I thought, wow. hey, this is nice. And then they showed him little things, you know, what they were doing and stuff. And he was interested in it. I said, they took their time out of their schedule to talk to him. I was just really relieved and comfortable that he was able to go out and talk with them. About the purchase, I liked it that they explained all the details. And I felt more at ease. I felt at ease to ask questions. There was one question I asked, who is the founder of this company? And the guy told me it was a woman. And I thought, wow, Hallelujah. Finally. You know, I was all for it and, you know, girl power. The people that worked with me with the solar panels, they was very responsible. They came in, brought their equipment and stuff. And they made sure after they finished the work, they cleaned up and took all the stuff away. And then I looked at the panels, and I liked it so much, because the panels, when they finished it, it had a period on it. It came down slanted, so it made it look finished. And then when you walk past the house, it made the house look more expensive. And it also made the, the sound from the outside to the inside, it made the sound quieter. My Sunrun purchase was definitely worth it because it gives me a peace of mind, and I know I don't have to come up with $200 every time the utility bill come out now. It's really worth it to the point that I've told other people about it. And, you know, well especially like at Christmastime, I can burn my Christmas lights and stuff and I don't have to worry about my utility bill being sky high the next month. So it's well worth it. I would recommend it. So anybody that has a high utility bill, as I did, I really love my solar panels and I'm happy I purchased them.

Sunrun Reviews

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Verified purchase
Customer ServicePrice

Reviewed Aug. 3, 2023

Sunrun is pretty good about getting back to me. But a lot of times, it's not that good of an explanation I get. I've been confused about a few things and I never seemed to get a straight answer. They don't explain it very well, so that gets me more confused. Last year I was having my whole house power washed. I wanted to have the roof power washed, so I thought that it would be a good time to have the panels washed. But I know that there are certain restrictions on how they have to be done.

I called Sunrun about it. If I want to have my panels cleaned, I have to have them done by someone who works through them. I told Sunrun that I had a person who was gonna do everything else on my house and he said he could do the panels, and I wanted to check with them. They said, “No. Don't have him do that. We'll have someone come out and assess everything and let you know how much it would cost to have them done.” So I told the fellow that I was working with to do everything else but not the panels. This was at the beginning of last summer in May and it took the whole summer to get them to come out and figure out and tell me anything.

I ended up telling Sunrun that I would just have part of it done. I told them to clean the panels that were under the trees. They said that they would check on that. Then they called and said they had a guy that would come up and do it. I'm in Massachusetts and he was in Connecticut. Someone called me that the fellow was gonna come up that day to do the work. I asked how much it was gonna be and it was a lot more expensive than I was thinking it was gonna be.

The guy told me that it was more expensive because he was gonna do all the panels. But I told him that I didn't need all of them done. He said, “If I wanna come all the way out there and have all my equipment and go up to do it, I'm gonna do all of them.” So I canceled that. After that, I didn't have anyone to clean them. Now it's getting to the end of the summer and going into fall. So I called Sunrun again and I told them what happened. They said that they'll check into it and get back to me. Then they called me back and said that if it was too expensive and I just wanna have a few done, I can hire my own person to do it. So I waited all summer to have them tell me to have my own person do it who I had here already three months ago and now to have him come back, it would cost me more than it would have originally. I never got it done but it's not a big deal.

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Response from Sunrun

Thank you for taking the time to share your story, Penelope. Your feedback helps us continue to improve your solar experience and we'd be more than happy to speak with you further about any questions or concerns you still have. Please feel free to send a message to if you are needing further assistance. Thanks!

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    Verified purchase
    Customer ServiceTechPriceOnline & App

    Reviewed Aug. 2, 2023

    Sunrun itself did good. The original installers were on schedule and very good, and took care of everything they were supposed to. But after that, it got bad a couple of times. Some of Sunrun's contractors stink. One guy came out, was supposed to hook it up. And it was cold and wet. Where he would was dry but he didn't wanna do it. So he said, "I have to get on the roof." And I said, "Why? No one else has ever done it. Any time we've had problems, they would pull the meter out." "No, you can't do that now, either get on the pole or on the roof." We cancelled and had to wait another several weeks to get another appointment. But when he left, he didn't stay on the driveway. He ran over my sprinkler heads and I complained.

    Sunrun sent out a couple of guys who supposedly knew something about sprinklers. They got out here and had never seen the impact sprinkler heads. I said, "I have an extra couple we can use." They said, "Oh, you have some. Do you have pipe too?" They were not prepared to do anything. And they were supposed to turn in a bill to somebody there, so they would send me payment for the sprinkler heads. But they never did. I'm not happy about that.

    The program that we got, there was no money out of our pockets. And we have a guaranteed rate for 16 months. It's all financed. And after 16 months, it would go up. But it would still be cheaper than our electric bill. The only recent problem was last week. The app wouldn't work. It kept saying, "No data is available for yesterday." And the next day, it would say the same thing. That went on for almost a week. And I called and complained. Sunrun said, "There's a million people out there that their app isn't working, and we're trying to locate why it's not getting the data." Soon, it started working.

    One month, we had a zero electric bill. This month, it's $2 and something. So, we're okay. A lot of days, it would say so much percent overcast or cloudy. I would sit here most days looking out and say, "There's not a cloud in the sky." So, the system must find something that it thinks is a cloud up there. The one month, it put in the bank. And the next month, it used most of it to pay all the availability charge. And the next month, we had a bit banked left. But that left us with $2.45 short. So, I'm happy with that. And it's because our air conditioners have to run a ton because of this weather.

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    Response from Sunrun

    Thanks for your review, Bryce! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

    Verified purchase
    Customer ServiceInstallation & SetupContract & TermsTechBattery

    Reviewed Aug. 2, 2023

    I'm very happy with the way our solar panels are working to keep our air conditioning running 24/7 during this hot summer weather. We had a good understanding with Sunrun from the beginning. We first met up in December of 2021, and that was when I signed the contracts with them. They were here within about two weeks after that in the beginning of January and did the installation of the panels. We were told that we'd hear from them in a few months once they got the final permits approved in the county and the final inspection, and coordinated through PG&E before they turned on the panels.

    In May, I hadn't really received much information of what was going on. I kept calling and writing to them to find out when it was going to happen because the summer months were coming. I really wanted some relief from the high bills, but it didn't happen. They kept saying that there was a hold up in the permits. They were waiting on the California permit to get approved, and there was some kind of problem with the title on my home. I live in Woods Creek Mobile Home Park, and it's in Jamestown. I own the home but not the land I sit on. So, I have to pay property taxes on the house and a monthly space rental fee. I owned a home previously and I had it in a family trust so that I was sole owner and trustee of the property. When the other house was sold and this one I acquired, I had them put it in the family trust name, which was under my father's name.

    I think that caused some confusion in determining that I was the rightful owner of the house. Somehow, that got straightened up along the way and we waited on through the end of 2021. The agreement with Sunrun was that once the panels are turned on, they would pay the first six months. That was the perk to get you to sign up for it. So, we wouldn't have any PG&E bills for the first six months. I was still calling around in 2022. They finally said we are getting the approval. They worked with another company, which is called Bright Planet. Bright Planet is located in Contra Costa County. The technician lives in Pittsburgh, and then he had to drive to Livermore to get the company truck, and then from Livermore, up here. So, it was a long journey for all of this to get finalized, but he was very sweet, and talking with Bright Planet, they were always trying to answer my questions.

    There is another company circulating Tuolumne County area called V3. They were installing some solar on the mobile home park next to us called Mill Villa. One of their installers was canvassing over this area to see if any of our homes here would adequate rooms to be able to have solar installations, and he noticed that our solar panels were on our house, but that the inverter was off. So, he tapped on our door and he talked to us for a while. I gave him information and he said, "Well, our company could remove those panels. We could install ours, and we could have you up and running right away, being that it's been over a year and you still have no power. That's ridiculous."

    He wrote something to Sunrun that day, indicating that we were unhappy and that he was going to make a bid on our house and that. Then their legal department got involved and started writing back to me and talking about how they were going to sue us for $30,000 if we did anything like that, but they were sort of polite about it. They requested that we just hang on a little bit longer to let them get the permit straightened out, so that they could go ahead and turn the installation on. I got back in touch with V3 and I said, "Look, let's just back off. We're gonna stick with Sunrun. And if it doesn't happen, I can always call you again."

    Bright Planet got it taken care of some time toward the end of March. Since March, I have been paying Sunrun a dollar a month. I've been getting billed by PG&E for their office accounting, establishing the net meter and their readings. So, that's about $6 a month to pay to PG&E and if I'm counting back, if they said that they covered April, May, June, July, August maybe, and then September, then by October, we'll be paying our agreed upon $82 monthly throughout the end of the contract with them. 82 is a whole lot better than seeing a summer bill of 175 and crawling upwards of what it was like last summer. It was awful last summer and it was very hard to make those payments on our income.

    We did not have the battery offered to us at the time. In the extended year of wait period, they were finally able to become competitive and begin a new package like that for newer customers. When I saw that, I called them and I asked them about it. I wrote to them as well asking that I'd be put on the list for when they could begin a retro fit and a backup battery. The last I heard was they didn't think they were going to be able to offer that to us because at that point, PG&E was not going to approve that. Evidently, they're losing out too much on their income from the off peak-hours that we're getting charged. So if they can work that out, I do want to get the backup battery. As the way things worked along with us, it's been a fine plan. We've gotten what we needed when we needed it and we're happy.

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    Response from Sunrun

    We're thrilled you had a good experience, Rebecca! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

    Verified purchase
    Customer ServiceInstallation & SetupPriceBattery

    Reviewed Feb. 25, 2023

    Enrolling with Sunrun was super easy. I gave my information to the guy at Costco. Then another guy called me, set an appointment, came to my home, and talked about how things might work. We decided to go ahead. Periodically, I would get a phone call or an email updating me with what was the latest. One day a crew was here, and they set it all up. They gave me a video for what to do when APS finishes their stuff to switch it on.

    Initially, I thought the sytem was being more productive than it was because we've been in the home for one year and I got a refund of my deposit. I thought that was because I was creating so much power with my solar. But I realized it's not covering my full amount of electricity. It's not as productive as I was hoping. The salesperson deterred me from getting a battery system because he said it would be too expensive. I've got this app, and it's saving me money because I saved about $40 off my electricity bill. But my payment each month is gonna be about 120. So it’s increased my monthly bill electricity by about 80. I don't know if the reason it doesn't produce enough is because we underestimated how many panels I would need. I feel they undersold me, that they didn't give me enough panels and didn't sell me the battery system to do what I was hoping it would do.

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    Response from Sunrun

    Thank you so much for sharing your feedback, Steven! We are so sorry to hear that you are not producing as much as expected, and we'd be happy to review your system's performance along with any other specific concerns you have. We've assigned an Expert who will review your account and reach out to you as soon as possible to see how we can help. They can take a few business days to review, so please feel free to send us a private message if you have any questions in the meantime. Thanks!

    Verified purchase
    Customer ServiceInstallation & SetupContract & Terms

    Reviewed Jan. 27, 2023

    When the fellow came out and installed the meter on August 25th of last year was when there was the ability to record the difference. And when the Sunrun app became operational the day after, so it would give you your daily generation. Because August and September were still peak production months, I was surprised about how it offset the electrical bill for that first couple months. I was impressed.

    Sunrun's communication was good. But it could have been better. I sat down with the sales rep back in March of 2022. She probably didn't know all the specifics. But I was under the impression at the end of March of 2022 that the installation process would have occurred a bit more rapidly. And there was a lack of communication on as to far as when all this would happen. From signing the contract in the early part of March of 2022 to having a fully functional system at the end of August of 2022, it took longer than what I expected.

    The crews that came out to install the system were good. We didn't get the initial installation until July. They came out, put the panels on and put everything that they could together. The inverter was not available until a month later. Another crew came out and finished the installation. And that was at the first part of August. And it kind sat there for three weeks until Xcel decided to make an appearance.

    I understand that there are delays with permitting and with supply chain issues etc. But a bit more detailed communication and say, "Hey, we got your contract. We got this. Don't expect anything for three months. We're not gonna be scheduling things out for three months." The next week, one of their planning guys showed up to do a house inspection to make sure that the roof was capable of carrying the load, that the electrical service was would be adequate. So I figured, "That was pretty quick." The guy was out here the next week. But after that, things dropped off and I didn't hear anything until the project manager called me in June and said, "Will July 8th work?" And I said, "Well, I guess so."

    The system was designed to produce so much power and that Sunrun guarantees that their system will produce that. That's not gonna happen until August of this year to see in fact if their production estimate is gonna actually be accurate. But they sent out these little maintenance tips. It says, “When your panels get dirty, spray them off with water from the ground. We really don't want you going up on the roof and endangering yourself and everything,” which is good advice. But they did not mention snow removal. We'll get more snow than typical in Denver. Also, it has been sticking around longer than it usually does.

    I purchased a Poly snow rake basically because I'm not gonna get up on the roof with snow on it. It snowed in December 28th and it snowed here about a foot. And for 10 days there, there was no production for me because there's no sunlight to get through the snow. I'm now able to clean those panels off from the ground, so I'm not endangering myself. But that works well. Maybe mentioning that in their maintenance brochure may be helpful. As soon as I cleared the snow off the panels, they started producing again. So, we're still good.

    I've recommended Sunrun to several people. I have two daughters and I showed them my electric bill after the installation was complete. They were shocked. I also recommended it to the neighbor across the street. She came over and asked how it was working. Also, my stepson was in from Florida, and he asked if Sunrun operated in Florida. And I found out that they did. So, I sent him the contact information.

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    Response from Sunrun

    Thank you for sharing your story, Charles. Your feedback helps us continue to improve our solar experience.Thank you for choosing us as your solar provider!

    Reviewed Nov. 29, 2023

    My sales representative Carolyn ** was very professional and was great to work with and is highly recommended. I also received an entire new roof including all new plywood with no money out of pocket. Everyone involved was very professional and I highly recommend Sunrun for all your solar needs.

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    Response from Sunrun

    We're delighted to hear that your representative, Carolyn, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks again for sharing this, Dennis!


    Reviewed Nov. 28, 2023

    I’ve had solar on my house for 3 years now and it works amazing. Thiago did solar for me and a few of my neighbors and I have sent him a few referrals as well. System costs $0 install. My monthly is $140 and I have a $1,500 credit currently with Eversource. I was concerned about looks but Thiago and Sunrun did an excellent system at my house and I covered my inverter behind a bush. I used to pay $200 or so in 2020. The price for power now is insane! Thank you Thiago.

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    Response from Sunrun

    Lenilson, we appreciate you taking the time to share your experience and are so happy to hear that Thiago made such a positive impact on your journey. We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

    Customer ServiceInstallation & Setup

    Reviewed Nov. 16, 2023

    They sold me the world and now after install I can’t get a hold of them to go over everything I was lied to about. I called customer service and told them I need to set up a meeting to go over the issues I have and was told they don’t set up meetings. Time to lawyer up!

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    Response from Sunrun

    Thank you for bringing this to our attention, Ron. We'd be happy to look into this for you, and we will be sending you a private message requesting additional account information so that we can assign an Expert to assist you directly.

    Resolution In Progress
    Customer ServicePrice

    Reviewed Nov. 9, 2023

    I'll start off by saying first the equipment works well. But their customer service transparency and honesty leaves a lot to be desired. This company is anything but easy to deal with and the promise of easy transference for any qualified people if you sell the house is absolute **. They have now officially cost me thousands trying to close a sale on my house because they will absolutely not do the paperwork they need to do fail to send the paperwork multiple times and all around just Dodge phone calls until you're blue in the face. They may be okay another states but if you're getting this in California specifically around the San Diego area avoid these parasites.

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    Response from Sunrun

    Thank you Eric for bringing this to our attention. We are so sorry to hear that we have not provided you with a positive and helpful customer service experience, sincere apologies for any frustration our services have caused you. We want to help resolve your concerns and provide you with a better customer service experience. We have escalated your concerns to our Escalation Team to help resolve this for you and an Expert will contact you as quickly as possible. Thank you again and sincere apologies!

    Resolution In Progress
    Customer ServiceInstallation & SetupTech

    Reviewed Nov. 9, 2023

    One star...two more than they deserve. I had to pay WEC 300$ for another meter...never mentioned that during the pitch, and that is the smallest problem with these liars. This is a deceptive and dishonest company that only cares about how many installs and contracts they can do...not caring if it is done correctly to the home they put their panels on, and they refuse to correct their errors when confronted that the installation is wrong, creating a severe and imminent hazard to my home. One panel is 2 inches from the other roof that makes up the valley, and when the snow comes to Cabot, and it will come to my house, at 2000ft elevation, it is going to rip the roof off my home that the panels are attached to when it slides, or build up so deep that it poses the threat of collapsing.

    I heat with wood, and cannot access my chimney to clean it, because the panels are in the only way up to the chimney. I have the diagram of what the installers were supposed to do, and it does not look anything like what was done. 4 panels were supposed to go on the garage, but all 12 got stuffed onto one roof on the house. I have been lied to repeatedly when trying to seek a solution to this abomination of an installation. When I pointed out to the installers that this is not right, on the day of the install, I was told they were done for the day, and would come back. Never did, and never had any intention of fixing their erroneous, incompetent job. These guys could not count their bolts or nuts twice and come up with the same number.

    I have asked Nelson, the sales guy for help, over a month ago, and was told that something would be done...well "something" was done... I have been put off and ignored...that is "something"!! A tech was scheduled to come out for a communications problem. I went 4+ months not being able to see what the system was doing. I was told a time frame I HAD to be home for this visit to fix the communications problem. I waited, and waited, and when the time window was up, at 5 pm, I called the company to see what the deal was, and was told the time window was in Pacific time, not Vermont time. Really?!? 3000 miles away?!? I missed an afternoon of work for nothing. Might as well have used GMT as a reference.

    He finally showed up, a couple hours later. The tech photographed the job done by the install crew, acknowledging that the job was done incorrectly, and promised he would start the process for the panels to be moved. Nope...nuthin..not a peep after. In 'fairness'.....they gave me a credit of half what income I lost. The communications problem was not rectified until a couple weeks ago. I have tried for 6 months to get this hazard corrected. I was told the legal department had to review the issue, and they would get back to me within 3 business days. That was a month and a half ago...nary a peep from anyone. The install crew did not have to contact Legal to change the agreed upon specific design that they were sent up here to install.

    I've stopped paying my monthly bill until this is corrected. If you go with the lease program, you're stuck with what you get, even if it is wrong. I get several calls a day about my past due bill, but nothing about correcting the incompetence of the install crew... Lots of peeps about me being past due... Sometimes 3 or 4 calls a day from spoofed VT numbers from a call center on the other side of the country. I tell them I'll make a payment when a crew shows up to move the panels that are endangering my home.

    I really wish I had never done business with this dishonest company. They represent the worst of the worst. They will tell you anything to get you signed up, and then leave you flapping on the breeze with NO support, and a product you pay for that is a hazard that they refuse to remedy, or even acknowledge. Run from other company can possibly be this bad.

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    Response from Sunrun

    Hi Robert! Thank you for taking the time to leave a review and a description of your issues. We're so sorry this has been your experience, and we want to do everything on our end to resolve your concerns quickly. We look forward to turning your situation around! We have located your account and assigned an Expert to review it. They will reach out to you as soon as possible to assist you further. They can take a few business days to reach out to you, so please feel free to send us a private message if you have any questions or concerns. I appreciate your patience!

    Resolution In Progress
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    Sunrun Company Information

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    Company Name:
    595 Market Street, 29th floor
    San Francisco
    Postal Code:
    United States