Sunrun

My daughter came over and we found the Sunrun brochure. And then, we started the process of going through signing up. I worked with everybody that was in the name of Sunrun. Their reps came out and took some pictures of some trees that we had planted out here. Sunrun has wonderful personnel and we’re happy with them. We love Sunrun. However, one of the agencies thinks that because of my tall trees, I'm impeding the amount of energy that is going on their light ray and so, I owe them more money because of that fact.

I have several friends who have the solar energy system. A gentleman from Sunrun stopped by my front door and I believed what he was offering. I thought about the savings and I enrolled with them. The experience was very easy and the whole process took about 2 months from when they first reached out to me until the panels were up and running. There were no complications during the installation. Sunrun has reduced my utility cost and I'm very happy with the whole package. I'm very satisfied in my decision of going solar with Sunrun.

I was interested in saving money and I would like something that would cut my bill way down as well as help clear the air. Some guys who were representing Sunrun from Duke Energy came by my house. When I enrolled with Sunrun, all the people I dealt with were as nice as they could be. They answered all my questions right up front. They were professional and I was pleased with them. I have also called their customer service reps a couple of times. I did not go for the draft right off because I wanted to see a couple of bills and then, I went paperless. I am ecstatic about going solar. I got my bill of $12 today and I could not ask any better. I am pleased with it. I feel secure about my bills since I went solar with Sunrun and I know it won't over a certain amount, which is a burden off a person that is on a fixed income. I have advised several of my friends to go with it.

I have an electric car and I was told that if I have an e-car, Sunrun will save me some energy, I'll use lesser energy, so it sounded like a good plan. Sunrun's sales rep was very responsive. He kept in touch in the email and he answered every question and concerns that I had. It took me one-half month to decide but he was very good. I decided to go through with Sunrun to make the payment and the other process. The second person I dealt with coordinated with the government. I made a reservation but the government people cannot find my home so I had to reschedule after two times of making an appointment. However, something else happened. The rep who coordinated called me and said he felt very sorry that I had to go through the process twice. He said he will give me $300 credit since it has caused me some troubles. The third time, they finally succeeded in installing the system.

It was really convenient to get enrolled with Sunrun. My roof needed to be done over and they worked to accommodate me. They helped me get a new roof in and did the panels. It was not a lengthy process. It was rather good and the customer service was on point. It was very good because they kept me abreast of each step of the way. They called to check if each step was completed within the time that they said it was gonna be completed. And even after it was completed, they still called and checked to see if I was fully satisfied with the service. So I really like their customer service. They've connected everything and I pay my bill each month. And it’s been good. It’s been saving. I’ve even been trying to get all of my friends in with Sunrun. But some of them don’t wanna lease the panels. They wanna own the panels so that’s the issue right there. I've told them the service is worth it though.

I wanted to try and save money on my electric bill, so I started looking into solar energy services. I saw Sunrun at a Home Depot store and because of their availability there, and being able talk to someone in the store without being obligated, I decided to enroll with Sunrun. Signing up with them was easy but it took a year and a half before we actually got serviced. There were a lot of factors why. First, we waited for the equipment to come in from Korea. Next, it went through customs. Then, we waited for the permit and the weather several times.

Tim, a salesperson from Sunrun, came to my house, and we talked about it. I learned that I could save money on my electric bill, so that was a big plus for me. Tim did everything that was needed to be done and then the guys that came out, looked everything over. The installers, before and afterward, were wonderful. They were so helpful, friendly and were just great people. They answered all of my questions and they went over and above on installing so everything looked very neat. There wasn’t anything on the outside of the house. They did everything through the attic, and it was just great. I referred my son and daughter-in-law, and they got hooked up. I’m still waiting for my $350 Visa card though that they offered for my referrals. I’ve been talking to a lot of people and trying to get them to switch over Sunrun.

I wanted to save on my electricity and looked into solar energy services. Sunrun's salesman seemed reputable. His approach and the conversation we had made me decide to go with Sunrun. It was easy enrolling with them. Plus, the installers that came out were very pleasant and professional. So far, I’m satisfied with going solar with Sunrun.

My sister encouraged me to go to Sunrun. We considered going solar, and then one company said that our house wasn’t a good candidate. But then Sunrun said that it was, and then we pursued it. Tony from Sunrun explained everything about the solar panels, and we went with it. They walked me through step-by-step. They made us aware of everything. The installation people were very cautious and very neat so I was very happy with them. I would refer Sunrun.

I had been looking at energy services for a couple years and I just retired and felt it was a good time to do it. I was looking for about 70% electricity covered by it. I figured Sunrun is backed by Costco and Costco has usually done pretty good about covering their products and such, so I went with Sunrun. The enrollment went pretty smooth and the system produced more energy than I originally thought it would. So I was pretty happy. The problem I had was we had some pretty heavy rains and it had one of their connectors shorted out. I called on a Saturday and they couldn't make it out until Thursday. I hoped for a little sooner but they fixed it, put it down, and it’s up and running again.

Due to the cost of electricity for air conditioning here in Arizona, we looked into solar energy services and I am very satisfied with my decision to go solar. I have a friend with a two-story house with no solar and his bill seem to be $600 upwards. A lot of people in the community was buying the system but we rented ours. We got it through American Solar and Sunrun was the one we had a contract with. I did a 20-year lease and so, they take care of any problems I have.

It's very expensive to run air conditioning, so my electrical bill was really high. I also wanted to get some things. Then, I started looking into how to save energy, save expenses, and be more healthy with the earth. I came up with solar panels and I decided to go with Sunrun. The process of enrolling with them was lengthy and I thought it was gonna be faster. I also had problems with the billing. Once the system was in place, my bill came out really high and I had problems with PG&E, which is the electrical company.

I was promised a cost not to exceed the cost per month on solar energy once I installed it based on the number of panels that they would do against the previous year's usage. I have never had it near that since it was installed. My experience with submitting with Sunrun was fine but it wasn't till after I agreed to do it and it was installed that I found the inequity that occurred with what was going on by being lied to by the salesman and not putting in enough panels to handle the load we were promised.

We had Sunrun come out and we listened to what they had to say. It was the only company we interviewed about solar, which was a mistake. We should have contacted more to get more feedback. We have not had a really good experience with the whole thing. We signed up in May, but it was not installed until August or September. It took about three to four months to even get the system on our roof and getting anyone to let us know what was going on was a challenge. We were in constant contact with them, but the rep couldn't give us any real good answers other than, “It takes time.” Sunrun contracted with somebody else to put up the system eventually. We've had several emails from them saying our system was offline and they would send somebody out to fix it. They had somebody come out the last time and put another inverter on.

I think Arizona should be a solar state and enrolled with Sunrun. It was super easy. Everything was great with my interactions with their reps. Plus, the installation experience was wonderful. Since then, I've referred three other people and they've already got theirs up. It took six weeks to get the solar panels up and running though, which was a while. Sunrun is a good company.

We had a solar energy service at our last house and the house before that. So, we were in the market for it in our current home. When we enrolled with Sunrun, it was easy. We were supposed to be up and running in July but we ended up with having a bad battery, then we had something else that was bad in the main control unit. We didn't get up and running until by the end of October, which was kind of interesting because I had to pay the bill since supposedly it was released. It was disheartening. But being in Hawaii, it's really hard to get parts and what-not, so there's a time lapse, which we understand. Also, my interaction with Sunrun's customer service rep was good

Sunrun was doing the work in a couple of places in the neighborhood and a next door neighbor had them installed. They were offering an incentive and I listened to the sales guy's spiel. I was impressed by what it was, what it could save, and how it would work, but the guy who sold it to me was a butthead. He made a deal with me then he reneged on the deal like it was never mentioned or we never made it. It just pissed me off that he would do that. He agreed to it and then he turned around and said, "No, I never said, no." Then he left or went on leave for some personal reason and his boss finally took over.

I was looking to cut my electrical bills because I have a multi-family home. All the utilities are paid by me. I have some family members that have solar panels and they raved about solar energy and how much it saved them, so I decided to look into it. I had a few companies come in, but I wasn’t feeling the vibe of the person that came to talk to me about it. I felt like I was being pushed into going with that company.

Wanting to decrease cost, I looked into solar energy services. Sunrun came through Costco and enrolling with Sunrun was excellent. I researched other businesses and it was hard to beat Costco's backups. From the time of ordering, they took about a month to get the solar panels up and running. The installation was first class right off the bat. They made modifications and changed engineering drawings when they found that it was going to be difficult to place the original panels on my roof owing to a big tree that I have. So, they made corrections mid-course. Then I had one panel that had an inverter which was not working properly. They came right out and replaced it.

I wanted to save cost. XOOM Electric recommended Sunrun and enrolling with them was simple. I received a lower electric bill but I pay $100 cost. I'm having marginal savings but as prices increase I'm sure I will save more. I'm satisfied with my decision to go solar.

When we purchased the house, we had to transfer ownership from the previous owner to myself. The process was easy and it just needs some documents. I have been using Sunrun for a year now. We needed additional panels because the previous owner of our house was just by herself, and we’re a family of six so we use more than we have. When our inverter stopped working, we were still under contract. So I had to call it in and have it replaced which took about a month.

Sunrun is a pretty big name but a coworker who used the program through Costco first talked to me about it. I also had a Costco membership then I started doing the research and comparing the cost. The electrical rates are going up as well, so that got me looking at getting solar energy services more intently. I liked the cashback benefit from Costco if I went with Sunrun and when I compared some other providers, there were additional benefits in using the Costco program. So, I decided to go with Sunrun.

My monthly cost for my lease is $190 per month. I was told I’d have no extra bills from my utility company except the 2.54 delivery fee. In fact, our salesman NICK, told us we’d likely overproduce and have a check coming to us at the end of the year. This was ALL LIES! We were conned and mislead. The last four months I’ve had bills from my utility company because my system is not producing like NICK said it would. Those bills were, $80, $85, $110, and the latest was $19. NOBODY gets back to us. The last person that actually talked to us basically said our system is operating fine and we have no recourse. Also, the contract is not at all protecting the customer. Their guarantee is a lie. Just google SUNRUN to see all the lawsuits and class action suits! I’m beyond disgusted!

I enrolled with Sunrun and my experience is good. I hope they could send me the billing every month so I can send the money by mailing which is much better for me. They send me the email one time then I make a copy and I send them. Last month, my electric bill was good but it came almost the regular this month so I feel that it’s not different now. Still, the decision of going solar is good for me.

I was in my backyard one day and the guy from Sunrun, Zack, came up to my house. He was out in the area and I had looked into solar a year before but the company that I was trying to work with never came through, so I was already interested. I’m not a tree hugger but I hate paying big power companies money. With my bills going up and the sun’s there pretty much everyday, why not use it. So, Zack came at the right time that day and I signed up with them.

My installation and system worked fine for 14 months. It has now stopped producing electric for almost a month without response or repair. I asked why I had not been informed that the system was not working, and they said that you have to go to the website regularly to see if you are producing electric. If you leased equipment from them, they will inform you, otherwise you don't know the system is malfunctioning until you receive your electric bill. Another week, called again and their technician has not "accepted" the work order yet. I am not happy with paying so much money for a system that does not work for a significant time.

We planned on getting solar energy services for quite a while and we had to make sure we could pay cash for it. We liked Sunrun's cost and the extra backup through Costco, so we went with them. When we enrolled, everything seemed to be fine and the process was pretty easy. Their installation team did a pretty good job as well and they were exceptionally fast. I paid for them on Friday and they installed it on Monday. So far, we're happy about our decision to go solar. It emptied my bank account but we haven't had it long enough to know and see any real changes.

My light bill was too high so I started looking into solar energy services. My daughter’s name is Zanet and the Sunrun lady that I talked to that called me back was named Zaneta. It was really Zanet but the courthouse put an “A” at the end. Her mother named her that because it meant God’s precious gift. That was also why I named that to my daughter. Nobody’s gonna name their kid even close to Zanet. And because of that, I went with Sunrun.

I had solar panels installed on my home by Paramount Solar in 2012. I felt with the rising costs of electricity in California and the sun is free so why not. I opted for a 25-year lease with the costs rising 3% per year, when I was told PG&E costs would rise 6% per year. What I was not told about was the PG&E true up bill. To my surprise PG&E sent me a hefty bill after our first year of use. I was not only irritated but now Paramount was not a defunct company and no longer in the Solar industry. So went the years of not knowing who my solar company was nor was I aware of the performance of my panels.

After talking about Sunrun to the people that were at Home Depot and talking to some of our friends, we decided to sign up for solar services. Enrolling with Sunrun was a very comfortable process. I work a lot and I appreciated that they guided me through it and they were there to do the check list. It was also time consuming to sign off from the electric company, HELCO, but Sunrun took care of it. Their customer service was great and there were no hiccups at all. I recommended them to other people.