Endurance Warranty

This company's horrible. They are not honorable at all. When I started my policy the salesman told me to make sure to drive my vehicle at least a 1000 miles before the 30 day was up so that it would be in effect. After the thirty days my water pump went out on the 6th week of coverage and they denied my claim saying that it was Pre-existing damage. They are out of their minds. If it had been pre-existing damage I would have never been able to drive the car for 6 weeks. They are just a scam. They wanna collect your money and not pay out. I would not recommend them at all for any reason or usage. You will just waste your money. There are many other companies that you can choose from. Don't choose these guys. They are not reputable or honorable.

I had CarShield, but my dealership doesn't use them so I dropped them. I went to the Better Business Bureau and Endurance was number one. The reps were friendly and funny, and when they said that the payments a month were gonna be what they are, I could live with it. Plus it was way less than a few that I went to. I didn't like that I have to wait for 1,000 miles, but I don't need any work with my car so I'm still good.

I had a different provider before Endurance, but when I went online and looked at the comments and things that people have written about Endurance and they had the highest rating, I decided to switch to them. During the policy set up, the person that worked with me was very helpful. That person did very, very, very well.

I signed up with Endurance on a five years or 50,000 miles plan and I'm little leery of the fine print in the material they sent. When I read the booklet, there seemed to be a lot of escape clause in there such as you need to have your car serviced at a dealership and that’s really expensive. I have 130,000 miles on the old Mercedes I just bought, and I wasn’t planning to get the car serviced by a dealer. I don’t even have an oil change record yet. I'm not gonna pay $88 a month and if something happens, have them tell me I don’t have any dealership records.

2004 Cadillac- contract #**. The tie rods went out They are not covered under the Select Premier Coverage plan. Why not? There is a gasket seal leak. Not covered under the so called Select Premier plan. Why not? Because it is stand alone **. Head gaskets are not covered. Why not? There is no suspension coverage at all. Why not. There is no steering coverage at all. Why not? There is no Brake coverage. Why not?? All of the Important items above are not covered. Why. My car is still in the shop. It will be an out of pocket expense of over $650 easy. Not happy with Endurance. But I have turbo coverage- not needed, but I have it.

The Endurance rep that I dealt with was really knowledgeable and went over everything and explained everything to me. He was really professional. For the payment, Endurance is taking the money monthly from my credit card. So, it's very easy. I called them one time to get a copy of the contract and it was really easy. It was like two minutes on the phone with the rep and I got the contract in the mail a couple of days ago. It was very professional.

Purchasing the extended coverage from Endurance didn’t take long. I looked into it since we own a BMW and parts are expensive, and the people at Endurance were straightforward, easy and fast. I also have a couple of options in making the payments.

I just bought a vehicle and I wanted a warranty on it. I had signed up with a company and they referred me to Endurance. But I had a lot of problems. People kept calling me saying the same thing - my warranty expired. How is it expired when I just got it? I had to call the manager and somebody else, Eddie, called me. He told me to let him know if somebody called me. He was gonna take my name off my list too so nobody would call me anymore. But the people still continued to call. I told them I was tired of them calling. Eddie said he was gonna straighten it out but I’m still getting calls. I got three letters this month saying how much my bill was. There was a problem with the date. It wasn’t difficult to make a payment with Endurance but the problem was people keep calling me and asking me for a payment. I was ready to cancel.

Signed up by phone and service was paid March 20 right out of my checking acct. Never recv. proof of buying service. When I would call, I was told no info. Was found that I signed up and paid for service! I called again and was told again that I never was a customer. Gave detail of date and money paid. "Nothing found on his screen", transferred to customer service and lady confirmed that I was a paid customer and would send out proof that I was a paid member of Endurance Warranty Company. Nothing heard or received so far. Wrote letter to company in Northbrook (nothing from company).

My previous coverage expired and in comparing providers, I found that Endurance has a better deal. The people I dealt with were great too. They answered all my questions and responded pretty promptly. The vehicle protection specialist was also very professional. It was easy to make payments as well. It's taken out every month.

I just had got some work done on my car and it was pretty pricey so I looked for an extended warranty. Everything sounded good with Endurance and they had very good customer service. They told me what was covered and that if I have any problems, all I have to do is pay a $100 deductible. They were down-to-earth and they told the truth.

My car is a 2012 and it has 103,000. I didn't wanna buy a new one so I thought that a warranty would be best. I live alone and I like to travel. Having a warranty just eases my mind to know that if I break down, they’ll cover whatever the problem with the car is. Endurance caught my eye as I was looking online. I looked at the Better Business Bureau first and they had a pretty good rating and very few complaints. I signed up with them and it was great. They were very helpful and prompt. They had a very good rep who even gave me his personal number at work in case I had a question. Making payments was pretty easy too and they already took it out.

I liked Endurance's prices. I decided to get their warranty and the rep whom I worked with was awesome. He gave me great information as well and told me that I was gonna receive a card and a package saying what is covered and what was not covered. I also got an email saying that I was gonna get that in 10 or 15 days but then I never got it. Still, their guy could’ve sold me five cars and I would’ve bought them off of him.

Where do I begin... I purchased my Endurance extended warranty for my vehicle a little over a year ago, unfortunately repairs on my vehicle required me to use it for the first time just about a month ago and it has been a complete nightmare from the very beginning. Starting with the roadside assistance taking anywhere from 1 to 2 hours. I enrolled for text messaging to be applied and an update and tracking of the vehicle. They never call, they show up when they are ready. I’ve had to make several calls just to locate the car. Endurance claims any licensed mechanic can tend to your car but my car has been to four shops in less than three weeks.

The coverage that I had expired and I wanted to stay with the company but I was told that I couldn’t. I received a letter a week ago saying that I could and that was my preference. However, as I was researching other companies, I spoke to a representative from several companies, and I felt most comfortable with the representative from Endurance. It’s hard to figure out whether you're getting scammed when you're talking to someone over the phone, so I was trying to be cautious. The rep from Endurance was very professional and knowledgeable. He answered all my questions and I got the feeling that everything was legitimate.

Endurance was supposedly the best. They told me one price and I signed up for that. But the following week, they sent me a revised cost that was with less money. I called them back and they said what I received was not from them and that it was a scam. What they said was full of baloney because what they did was they lowered my price per month, they lowered my initial deposit, and they upped my mileage from 75,000 to 100,000. This document came in the mail to me and Endurance knew everything about this information.

My factory warranty expired on a relatively new vehicle so I wanted to get the extra protection in the event something happens down the line. After long extensive conversations and research on my own through the Better Business Bureau and checking ratings, my choices came down to CARCHEX and Endurance. The process took over the course of two days going back and forth between the companies. I went with Endurance because CARCHEX goes through a third party whereas Endurance handles things themselves. My Endurance rep was Fritz and I had a long conversation with him. I asked him a lot of questions and he had a lot of answers. We did some negotiating too.

I had a good experience with Endurance's rep. I decided to get their warranty and setting up payments was easy. Since then, they just take the payment out of my account. Having the warranty has been pretty valuable.

I had a terrible experience with this company. They gave me and the company that was fixing the vehicle the runaround for 3 weeks to find out by a company they outsource to say they're not going to pay for the timing chain. The company we took our truck stated that it was something that should have been covered but the inspector came up with all kind of stories why it would not be covered. So the company stated they will no longer deal with endurance through any more customers. They totally wasted the company and my time as the company stated.

I got a newer model car but it wasn’t brand-new so it didn’t have a factory warranty anymore. I wanted to make sure that we had some kinda coverage if something happens. I just wanted to make sure that the motor, transmission, and stuff like that are covered. I liked Endurance's pricing and the quickness of everything. Everything went smoothly and I haven’t had any issues. I had a rep who was super. He went over and explained how everything worked and how everything was covered. I just have a $100 copay or deductible. He also told me that if I have any questions, I can ask at any time. He did a job well done. I feel at ease knowing that I have that Endurance's protection. Everything is going well. I’m super excited that if something happens and I’m out of town, the hotel would be paid for for three days and the car rentals would be paid as well. That really helps.

I got a new car from CarMax and I didn’t want their extended warranty, so I found my own. I pulled up Endurance Auto Warranty’s information and their prices seemed reasonable. All our questions were answered once they contacted me back. Purchasing the warranty was fine and it was a simple process. Everything is great and going good but if anything happens, I wanna see how they will react if I have a claim.

We were talking to our new neighbor about another car that we had which had an engine had an engine that would go on because the gas caps were not totally tight. He suggested that getting an extended warranty would be a really good thing. With a new car, there are so many electronics so repairs sound like they cost $100 just to go in for the engine light, even if it's nothing. So, we decided to get an auto warranty. Our dealer offered theirs but I wasn't really happy because they are a Ford Dealer and they wanted me to go to their dealerships. I wanted to be able to go wherever I wanted.

I liked how Endurance's warranty covered what I wanted to be covered, such as electricals. During the setup process, their reps were decent and I liked the payment plan they gave me.

Endurance was offered to us when we bought our car. For one little cost of $1600, it was not worth not to have it if we were gonna keep the car for life. I got their warranty and the dealer who sold it to us gave us plenty of information and gave us our options.

I liked how Endurance was rated number 1. Also, they were recommended by the dealership that I purchased my vehicle from. I decided to get their warranty and applied online. I received a phone call within minutes from a gentleman who took care of the rest of the application for us. I also had terrific dealings with their customer service when setting the warranty up. While their warranty was a lot of money for us to pay up front, the gentleman whom we spoke with allowed us to put 25% down and then have 0% interest on the rest for 12 months.

I decided to go with Endurance's warranty after I purchased a used vehicle with an expired warranty on it. Their reps were able to give me what I needed, recommended the cost and we agreed upon that and the servicing I paid for. Setting up payments wasn't difficult either. When I called back to get a clearer understanding of the contract, the individual who took the call took time to explain to me what in detail what was covered. Endurance definitely took care and answered my questions to the fullest. I recommend them.

I was very hesitant about getting a warranty cause friends always said they were a waste of money or they don’t work. Well I did my research and found Endurance was rated the best and went against my friends because I had a couple friends that had vehicles like mine break down and they had to pay out of pocket. When I took out the policy I didn’t know the mileage off hand because my son was driving the truck, so the salesman said just an estimate to get a price. I told him 135,000 and he put 135,999, when my son returned on hour later I emailed Endurance the correct mileage of 130,343 on 01 Feb 2019. I received my policy in the mail on 11 Feb 2019 and I emailed them again because the mileage was still wrong on the policy and I wasn’t sure if that was going to matter or not if my vehicle broke.

I bought a new vehicle and I wanted an extended warranty. I went online and looked a few up, and Endurance was the first one to call me. My experience with them was good, and then I found out there were things that were not in my warranty that the rep told me before. He told me that the control arms were included into the package 'cause he said it was a better deal than a previous one. So, he made it seem like it was an upgrade. And then a month in, I looked into it and I noticed it wasn’t on there. I called about it and they said it wasn’t. They were trying to hassle me over getting it and I felt like I got screwed. Now I'm stuck.

My son bought a vehicle and the transmission went out on it. It was a mess and I didn't wanna have that happen again. I thought I needed an extended warranty for peace of mind and the rep from Endurance explained it very well when I bought it.

I was looking at the ratings and satisfaction of Endurance Auto's consumers and they had a better rating than others, so I decided to go with them. I already knew what I wanted when I contacted them and the package that I got was good. Also, their reps were kind and wanted to help make sure that I had all the things I needed and that my questions were answered. But I didn't have all the information from them, so things were kinda messy in that aspect. Other than that, making payments for my warranty was easy. I did it over the phone at first then the succeeding payments were reoccurring. One time, I called their customer service because I didn't get the policy online. They were gonna send it to me but they didn’t. I wanted to review it within that 30-day trial period, so the customer service person emailed it to me. He was very helpful.