Endurance Auto Warranty

Endurance Auto Warranty Reviews

Endurance Auto Warranty Reviews
4.6(13,620)
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About Endurance Auto Warranty

Endurance Auto Warranty provides customizable auto protection plans backed by a 30-day refund policy. Coverage comes in six different tiers, but you can customize any Endurance Warranty plan for your needs. Payment plans for up to 36 months are available, and you can potentially transfer coverage should you sell your vehicle.

    Pros & Cons

    Pros
    • Long repayment schedules
    • Some plans are transferable
    • No broker or intermediary
    • Extends coverage to older cars
    Cons
    • Limited rental car reimbursements
    • No corrosion coverage

    Featured Reviews

    Verified
    Columbus, GA

    … I haven’t had any issues with Endurance, so far. My windows are power windows and the policy takes care of that, as well as my keys, my keyfob, master cylinder and certain other...

    Read full review
    Verified
    Argyle, TX

    The rep was very helpful. He got everything handled very quickly and professionally. We were able to customize the plan to what we needed. It's a good cost overall. It is a monthl...

    Read full review

    Endurance Warranty coverage and plans

    Endurance Warranty offers six coverage plans that can be customized to fit your needs. Contracts for these plans are relatively easy to read, but we’ve broken down some of the details here to give you an idea of what each offers. It’s important to understand the terms and conditions of an extended auto warranty contract to make sure you know exactly what you're getting.

    Each Endurance warranty plan comes with one year of Endurance Elite benefits. These perks come with a $29 activation fee and include:

    • Roadside assistance that provides 24/7 help with anything you need to start moving again.
    • Total loss protection with up to $1,000 toward replacement vehicle.
    • Collision discount with a limit of up to $500 per covered collision and a $1,000 limit.
    • Key fob replacement with a $500 limit to repair or replace your car key fob.
    • The Endurance Protect app, which helps you stay connected with staff and your benefits. The app also lets you access roadside assistance.
    • Tire repair/replacement for up to two replaced or repaired tires per year. This is a repair-first benefit – if the damage can be repaired, the cost is covered up to $40.

    The six plans that Endurance offers are as follows:

    • Premier: The Premier plan is designed for vehicles with high mileages. Endurance provides coverage for vehicles with up to 150,000 miles. It also covers cars up to 20 years old. Besides providing 24/7 roadside assistance and rental car reimbursements, the Select Premiere plan also covers select components outlined in the table below.
    • Secure: The Secure plan is the cheapest option available from Endurance. However, like all of Endurance’s plans, you still get access to 24/7 roadside assistance and rental car benefits. An optional feature of this Endurance Warranty plan is a “disappearing deductible.” This means your deductible shrinks the longer you go without making a claim.
    • Superior: The Superior plan covers everything in the Select Premiere and Secure plans and more, but it’s still a step down from the Supreme plan’s exclusionary coverage.
    • Supreme Plan: The Supreme plan is Endurance’s most comprehensive plan. It offers bumper-to-bumper, exclusionary coverage. This means all repairs are covered unless specifically excluded.
    • Supreme Plus: The Secure Plus plan offers powertrain plus protection and the shortest waiting period at a lower price point.
    • Advantage: The Advantage plan includes maintenance coverage as well as helping you save on vehicle repairs.

    Endurance Warranty cost

    You can expect to spend $350 to $700 per year for a car warranty plan through Endurance. Prices vary based on multiple factors including the plan you choose and your vehicle’s age, mileage, make and model.

    One area where Endurance Warranty stands out is its 36-month, interest-free payment schedule. Endurance also offers a 30-day refund period in case you decide you don’t want the protection after all.

    Endurance Warranty’s protection plans are typically transferable, but doing so might require a $50 transfer fee. Ask a representative to see if you're eligible for a transfer.

    How much is Endurance Warranty a month?

    If you pay monthly, Endurance Warranty is about $30 to $58 a month. Endurance Warranty offers payment plans for some of its warranty coverage options, but it doesn't disclose pricing or monthly cost information on its website. You can obtain a free quote via phone or online, though.

    FAQ

    How much does Endurance Warranty cost?

    The cost is estimated to be between $350 to $700 per year, but certain factors can alter the quote you receive. Request a free quote online by providing your contact information and a few details about your vehicle.

    » RELATED: Used car warranties: what to know

    Can you cancel an Endurance warranty?

    Endurance Warranty offers an unconditional 30-day, money-back guarantee. If you decide that the coverage isn't what you're looking for, the cancellation process is simple. Call the Endurance Warranty customer service number, and if you haven't used your policy in the first 30 days, Endurance will refund your money.

    » READ MORE: How to choose an extended auto warranty

    Are Endurance Warranty prices negotiable?

    Negotiating prices is a fairly standard industry practice. However, Endurance Warranty does offer monthly payment options, which may be better if you're working with a specific budget.

    » MORE: Should I buy an extended warranty on a new car?

    How do you file a claim with Endurance?

    Endurance Warranty outlines the steps you need to take to make a claim in your Endurance contract. Its site lists these simple steps to file a claim.

    1. Prevent further damage.
    2. Take your vehicle to a licensed repair facility.
    3. Service manager obtains authorization from Endurance prior to making any repairs.
    4. Authorize tear-down and/or inspection.
    5. Review your warranty coverage.
    6. Pay any applicable deductible.
    7. Keep all forms of documentation during this time.
    8. Sit back and relax while your car is getting repaired.
    How does Endurance Warranty pay claims?

    Endurance Warranty pays claims upfront, so you don’t have to pay anything out of pocket other than the deductible. Its auto warranties are honored at more than 350,000 ASE-certified repair facilities across the country. Payouts are limited to the vehicle’s trade-in value, though. As a result, maximum payouts differ for each contract.

    Does Endurance Warranty require a vehicle inspection?

    Endurance Warranty does not require a vehicle inspection before offering coverage, and it extends warranty coverage to vehicles that are up to 20 years old. However, you must maintain your car appropriately in order for the extended warranty to be considered valid. Endurance has waiting periods of 30 to 60 days depending on your contract.

    Does Endurance Warranty provide roadside assistance?

    Endurance Warranty provides 24/7 roadside assistance (available to customers once every 72-hour period). Roadside assistance can tow your vehicle 25 miles to the closest compliant facility or provide lockout assistance, battery start service, flat tire changes and emergency fuel delivery.

    Does Endurance Warranty offer rental car reimbursement?

    Endurance Warranty offers rental car reimbursement in case your car is stuck in the shop for several days. It pays $30 per day for up to five days. However, Endurance Warranty’s trip interruption reimbursement pays up to $450 ($150 per day, not exceeding three days) if your destination is more than 100 miles from your home.

    Is Endurance Warranty worth it?

    Like with any auto warranty company, it will depend on a number of factors, including your coverage options, cost and vehicle. Unexpected auto repairs can cost thousands, so many people find that the security of an extended warranty is worthwhile. Weigh the likelihood of a covered incident versus the cost of your car warranty to see if it’s the right option for you.

    Endurance Warranty is a good option if you’re looking for a dependable extended car warranty. The coverage costs are average, and Endurance is particularly appealing to those with older cars since it offers coverage for vehicles up to 20 years old. The company’s ability to cover claims in certified repair shops across the country makes it convenient. Endurance Warranty is a solid choice for extended auto warranties.

    » LEARN MORE: Where can you use an extended auto warranty?

    Endurance Auto Warranty Reviews

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      How do I know I can trust these reviews about Endurance Auto Warranty?
      • 4,547,329 reviews on ConsumerAffairs are verified.
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      Page 1 Reviews 0 - 5
      Verified purchase
      Customer ServiceCoveragePriceRefunds & Payouts

      Reviewed Oct. 28, 2024

      When I bought my car, Endurance Auto Warranty ran a special where it came with the price of the vehicle. Weeks before the extended warranty ran out, I had a problem on my car and Endurance acted upon it. They paid for it, took care of it, and I paid my part of it. That sold me right there because I had my doubt. I always use this one place here in Griffin since 1999. It's called Mr. Nobody and it's a mechanic shop. I called them one morning. My car made this horrible racket. They said, "I don't know what it is, but if you can limp it down here, then we can tell you." I got it down to the shop. The guy looked at it and said, "It's the air conditioning compressor gone out on it." I said, "It's fixing to be wintertime, so can we just bypass it and just not make it immobile right now?" because I had my doubts about the warranty.

      I heard all the scare tactics about, "It ain't no good. They won't pay." I thought, "That's gonna cost a lot of money." And I'm on a retired income. I said, "I've got an extended warranty." The mechanic said, "Well, you shouldn't have no problem because this involves the running gear of the car and the car will not run unless you get this fixed because the belts are all hooked to this compressor." I called Endurance and the gentleman there that I spoke with was very helpful. He paid attention to everything I said. He explained it to me. He said I would have to pay the $100 deductible and I would have to pay the Freon, which was 150. He said any shop towels or things like that that they would use on the car, I would have to pay for that.

      It ended up costing me a few dollars less than 300. I paid my 300, Endurance took care of the rest of it. There were no questions asked. All he did was look it up and said, "Yes, ma'am, you're covered." I thought, "What? Does that mean it's gonna pay for it?" He said, "Yes ma'am." Endrurance's part of it was 700 and it took care of it.

      I was sold and I've been telling everybody, "I don't know about these other warranties, but I know how Endurance works, and it does work because I'm a living proof of it." My car would have been parked if I had to come up with that. It was a little less than $1000. If you're thinking about getting an extended warranty, try Endurance because you can't go wrong with them. As long as it's a covered thing in your policy, they take care of it. They would fo it with no problem.

      I called my mechanic back four days later, and asked, "Brian, have you heard anything from the warranty thing?" He said, "Yeah, we got our money. It's taken care of." When I told him the other day I had to take my car in for its regular oil change and the rotation of the tires, and I said, "I've got my warranty starting back on October the 1st. Does that mean I'll have to go somewhere else or you're gonna take care of me again?" He said, "We'll take care of you. Just don't tell nobody because we can't do all warranties because they don't pay like yours did."

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        Verified purchase
        Customer ServiceCoverageTech

        Reviewed July 17, 2024

        The Endurance rep was extremely thorough. When he called, I told him, "I don't really wanna do this." I thought it was not as good as it sounded. When he told me that for the amount of miles, I could get covered and the extra years, like no other used car. Even if I were to have bought the warranty at the dealership, it would have only covered the amount of time that I had the vehicle financed. It never extends past that on a used car.

        I had insurance through another company before that wanted me to pay all this extra for the rental car, in which on a car insurance policy, you only get a rental car if the car was wrecked, and not if you have mechanical failure. So that was a big point for me when the Endurance rep told me, "If the car breaks down and they're gonna have it for a few days or you've gotta have something fixed on it, we'll cover a rental car." He also added that, "If you are driving out of state and the car breaks down, we'll pay for a hotel." I go out of state a lot. I've got family that lives in Oklahoma and Texas and my kids and I take road trips constantly so that's peace of mind that I wouldn't have gotten out of just my car policy.

        I've run into some personal issues so I called Endurance. I happened to have gotten a manager when I called in, and he said, "Let's do this. You have till the 1st, if you absolutely can't keep it. But in order to make sure that you're okay, because at that point, you're gonna be at your 30 days, your 1,000 mile mark. And if you cancel it now, what if you can pay it and you cancel it now? You've gotta start over again." He also said that, "So if something comes up and you absolutely cannot have that money come out of your bank account, let me know on August 1st. It won't come out on the 2nd. But to make sure that you're okay and to make sure that you don't have any other things on your plate, because it seems pretty full, if you're able to keep it, we will waive your September. And we'll defer it till the end so that you have that cushion and you're not also having to worry about something going wrong with your car." It was awesome.

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        Endurance Auto Warranty
        Response from Endurance Auto Warranty

        Heather, We're thrilled to hear about your positive experience with Endurance! We're glad to hear our rep provided thorough information and addressed your concerns. Providing excellent service and peace of mind is what we strive for. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!

        - The Endurance Team

        Verified purchase
        Customer ServiceCoverageSales & Marketing

        Reviewed July 17, 2024

        When I called Endurance and told them what I needed, they said, “Sure. We'll do that.” The rep did what he did. It was easy. They just took all my information. He asked me if the payment that I was making was still good and I told him, “Yes.” Then he said, “Okay. We'll set it up.” The only problem that I had was I got an email saying that another company was gonna be doing my payment. I didn't know if it was a scam and I'm not that good on the computer. So, I called the Endurance rep this morning and I said, “I wanted to check on this because I wanted to make sure it's not a scam.” I told him what I wanted and what my email said and he said, “Everything is fine. They are a company of ours, but you don't have to do anything. Everything is already set up. Don't worry about it.”

        Several things happened to my car that Endurance would have paid for if I had have realized they were as good as they were. But I didn't collect the insurance because I didn't realize that they would pay for electrical and all of this stuff. When I had trouble with my transmission and we had to replace the transmission. I called Endurance to see if they would pay anything on it, and they did.

        My air conditioner went out. I took my car to three different places and they kept telling me there was nothing wrong with it because it would cool sometimes and then sometimes it wouldn't. They would stand outside the car and roll the window down and stick their hand in there, and if it was cool, when they felt the air coming out of the vent, they wouldn't do anything. So, I put it in Nissan. They checked it out, charged me for checking it out, and said it was okay. I took it to Modern Chevrolet and they checked it out and said it was okay.

        I asked a guy at one of these Quick Lube places that changes your oil if they know a good air conditioner place and the guy said, “Take it down to Parrish Tire.” So, I took it down there and they had a real mechanic down there, not one that looks at a computer. He said, “You're gonna have to replace all this stuff.” So I called Endurance and I didn't think they would pay anything on it, but I tried anyway. The rep said, “Yes. We'll come out and check it." That was why I renewed my policy with them because they did me right twice.

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        Response from Endurance Auto Warranty

        Alpha, We're thrilled to hear about your positive claims experiences with Endurance! Providing excellent service and peace of mind is what we strive for and we are so happy we could do just that for you. We look forward to having you as a client for many years to come!

        - The Endurance Team

        Verified purchase
        Customer ServiceCoverageRefunds & Payouts

        Reviewed Feb. 11, 2024

        Endurance offered better things that the other company didn't offer and the other one kept leaving me with loopholes. The representative told me that if I have four or five items that need to be done on my car, all I do is just pay the 100 deductible to Endurance. There are no loopholes. I asked him about the sensors and he said that's covered under the electrical. So, when he said that, I was sold, because everything is electrical down that hood. As long as it's covered, I'm good. I'm on a fixed income and I'm retired. So, I'm trying to look for something that's gonna be reasonable for my pocket that I can stand on and if I go out of town and something happens, I can call my warranty company. The problem is covered and all I gotta do is just have $100. That's the confidence I wanted to have because I do a lot of traveling.

        I'm trying to get my car together to go to Huntsville, Alabama this year. So, I wanna make sure everything is right on my car and the representative said that Endurance deals through the Nissan dealership quite a bit. That way, I could always go to Nissan. They'll know more about my car than anybody else would. My main thing is traveling somewhere with confidence, knowing that I won't have to search around in a small town and look for some mechanic that may or may not take you through. A dealership is gonna take you.

        The representative was very knowledgeable and very proficient because he explained the coverage. He answered every question I had. He broke down most of the electrical, what Endurance covers and it sounded good to me, about the tune-up and the oil change one time on each one. I could go with that because that's the vote of confidence that they’re bringing in with me. If they’re gonna do something one time, then the rest is left up to me that day. I could deal with that as long as I know that if I get it done, everything is gonna be covered. All I need to know is what's not covered. That way, I know what I can and cannot, what I will and will not be able to pay for it myself and I know how to approach it. Any problem that I may have right now, I believe that Endurance will take care of it for me.

        The representative represented the company very well to me. I had to miss his call one day because I was in the shower and I didn't hear my phone ring. But since then, I got some paperwork from Endurance and they got their first payment yesterday. So, all I need to know is when I would be able to use this. It says I have to wait 30 days.

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        Response from Endurance Auto Warranty

        Wow, we are blown away by your positive words, Redell. We really appreciate the time you took to write such a detailed review!

        - The Endurance Team

        Verified purchase
        Customer ServiceClaims HandlingTechPrice

        Reviewed Dec. 17, 2023

        I had a bad experience just now with Endurance. We were having issues with the car, but I had it fixed and I took it to the shop. When I got it fixed, I took it to a road trip. When I came back from Florida three weeks later, when I drove to work, the car’s screen popped up saying service is due. Something popped up saying, “Please pull over or turn the car.” It was reading something on the screen. So, I parked it on the side of the community center at my job, and I left it there. It was making a loud noise. It would hesitate to go like it was losing engine pressure.

        I had it sent to the dealership, and they said that the manifold slid out and they were going through all other stuff, saying they need to be replaced. I said, “They don’t need to be replaced. You don't have to do that.” He was also gonna put the tires on there. I said, “I didn't even ask you for tires.” He added extra stuff on there instead of what I was asking to check. That was what made the price go up that high. It was 11,000. Then after I take that stuff off, I checked and the engine light was on. The car is still saying, “Cut off. Please set the engine off or you may lose control of driving.”

        When I first got the warranty, the lady put my information in wrong. When their own claims department called me, the rep was like, “We have the same name but yours is spelled with one F, which is weird.” I said, “No, I spelled with two F's.” He’s like, “Well, whoever did this, they put the information in wrong.” Then it said 89,000 miles on one, then the same day, it said 189. I said she did it wrong and she had to transfer me to a supervisor. That was why I had to pay two different prices. I had to pay the difference with what I paid the first time because she put all the information in wrong.

        I was like, “How is that my fault when she put all the information in wrong. Even spelled my name wrong.” That's a gray area right there, and then an Endurance worker put the wrong mileage on it, and she said she can't go back and change it because it was already 30 days old. I had to call CARFAX and do a report. My claim was denied. They said, “If you change your name and put the mileage right, then you can call the claims back and we can get this claim going.” I was like, “I called, and the lady was like, she couldn't do it because the people who I took it to previously on 10-31 put the wrong mileage in, which the lady said she couldn't change it. She apologized because it was 30 days old already, but she said she couldn’t change it and put the right one."

        So, it’s jammed up. I was trying to pull up the CARFAX report to change the information on there, but I'm sure she didn't change my name. The rep was supposed to pay close attention when you’re dealing with people’s money. That was a bad experience right there. Still, I already recommended somebody to Endurance and they already have a claim with them.

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        Response from Endurance Auto Warranty

        Jeffrey, we regret to hear that your experience didn't meet your expectations. Ensuring our customers receive assistance is our utmost priority. Your feedback is valuable, and we're eager to address the concerns you have.

        Kindly contact us at feedback@endurancedirect.com, and we'll assist you further.

        Thank you,

        The Endurance Team

        Customer ServiceClaims Handling

        Reviewed Oct. 27, 2024

        Don't get scammed as I did. Endurance agent wrote a 5-star warranty which cost me $153.15 per month. I met the month/miles requirement and they refused my claim. Also, they do not service their contracts as another party does. I spent an entire day on the phone with Endurance and contract servicer trying to resolve the issue without success. Meanwhile, my car sat at the dealership. These guys are hustlers.

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        Verified purchase
        Punctuality & Speed

        Reviewed Oct. 27, 2024

        I have a 12-year-old vehicle and I figured it'd be a good idea to have some insurance, in case something happens. Endurance seemed to be more reliable compared to other companies. The sign-up experience was simple, quick and easy. The rep I worked with was very helpful and knowledgeable.

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        Verified purchase
        Coverage

        Reviewed Oct. 27, 2024

        The Endurance rep saved me a lot of money on doing the policy. There was a $300 off my policy. He saved me a lot of stuff to get my policy where I can't afford it. He was very patient too. He understood what I needed done. He told me that my car was covered for everything that I need to be fixed. So, everything went well.

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        Verified purchase
        Customer ServiceSales & Marketing

        Reviewed Oct. 27, 2024

        I got Endurance coverage for two vehicles. The sales reps were great. They were very knowledgeable, very helpful and listened to what I said. The only thing is I had to sign up right then. I told the lady that I spoke to that I couldn't do that because it was my husband's truck and he needed to make that decision. We both made the decision on my car together. When I thought it was gonna be a good idea to get it on my husband's car, the Toyota, I told the rep that and it was, “I have to get you to sign up on this call.” I don't like that.

        With the first one, I was put off by the fact that it had to be done on that special call and it couldn't be done later in the day. My husband and I were together, so it worked out fine. On the second one, I know it's the job of the salesperson to get someone to sign up and close the deal while the people are on the phone, but there's certain situations that that's not possible. So, I told her that I couldn't make the decision without my husband and fate was telling me that I shouldn't do it. Nothing changed when she called back. I signed on and everything was cool. We're very happy.

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        Verified purchase
        Price

        Reviewed Oct. 26, 2024

        Endurance was recommended to me, and it was a very good experience when I signed up. They're very nice. The agent answered all my questions and everything I needed to know. I was happy. I would want the price better, but my car is older than it was when I got my first one.

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        Endurance Auto Warranty Company Information

        Social media:
        Company Name:
        Endurance Auto Warranty
        Address:
        400 Skokie Blvd.
        City:
        Northbrook
        State/Province:
        IL
        Postal Code:
        60062
        Country:
        United States
        Website:
        www.endurancewarranty.com

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