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Endurance Warranty

Endurance Auto Warranty
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Overall Satisfaction Rating 4.10/5
  • 5 stars
    667
  • 4 stars
    253
  • 3 stars
    81
  • 2 stars
    39
  • 1 stars
    133
Based on 1,173 ratings submitted in the last year
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Our goal at Endurance is to empower confidence for the road ahead. This is why we provide extended protection plans with top-quality coverage at an affordable price. Helping you find the right coverage plan for your vehicle is our top priority. We're so confident that you'll be satisfied with our coverage, that we offer a full refund for up to 30 days after your purchase.

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BOTTOM LINE

Endurance Warranty’s four plans offer something for everyone. The cost of the average plan is middle-of-the-road, but the coverage options and customer service are highly praised.

PROS

  • Long repayment schedule
  • Transferrable plans
  • Extends coverage to older cars
  • Direct broker

CONS

  • No corrosion coverage
  • Low rental car reimbursement

Top Endurance Auto Warranty Reviews

Rated with 5 stars
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Verified Reviewer

I purchased an extended warranty with Endurance in 2016. My truck ... ended up needing some work done … The mechanic called for verification and had no issues at all, not once but twice. Each time was followed through with excellent customer service. Would definitely recommend for anyone.

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Rated with 5 stars
Verified Reviewer Verified Buyer

I bought a used car before and I got screwed over. The motor blew up in it and I didn’t want it to happen again. I wanted to feel more protected, so I decided to purchase a warranty. Endurance was the best rated one online and I found nothing but good things about them, so I went with them.

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Endurance Warranty Learn More Learn More 

Endurance Warranty cost

A typical Endurance deductible is $100. The cost of an Endurance Warranty plan premium will vary based on mileage, year, make, model and the plan you end up choosing, but you can expect a cost of about 5 cents per mile covered. This is an average cost compared to other extended auto warranty plans. Keep in mind, though, that the cost of a premium can vary widely based on individual factors. The average cost of an extended auto warranty across all companies ranges from $350 to $700 a year.

Endurance Warranty provides a long 36-month payment schedule to pay off the warranty, interest-free. This is longer than some extended auto warranty companies allow. Endurance extended auto warranties are typically transferrable, but they might require a $50 transfer fee. It’s best to ask a representative to see if you are eligible for an extended auto warranty transfer. If you decide you don’t want Endurance Warranty after all, Endurance offers a 30-day refund period.

Endurance Warranty plans

Endurance Warranty offers four extended auto warranty plans. The contracts for these plans range from 11–12 pages in length and are relatively easy to read. It’s always important to understand the terms and conditions of an extended auto warranty contract to make sure you know exactly what you are getting.

Select Premiere Plan
The Select Premiere Plan is designed for vehicles with high mileage. Endurance Warranty can provide coverage for vehicles with up to 200,000 miles on them. They also cover cars up to 20 years old. Besides providing 24/7 roadside assistance and rental car reimbursements, the Select Premiere Plan covers:
  • Air conditioners
  • Cooling systems
  • Drive axles
  • Transfer units
  • Electrical components
  • Fuel systems
  • Seals and gaskets
  • Transmissions
Secure Plan
The Secure Plan is the cheapest option available from Endurance Warranty. Like all of Endurance’s plans, customers also have access to 24/7 roadside assistance and rental car benefits. An optional feature of this plan is a “disappearing deductible.” This means your deductible will shrink the longer you go without making a claim. The plan covers several vital components that are expensive to repair. This includes:
  • Drive axles
  • Transfer units
  • Seals and gaskets
  • Transmissions
  • Turbocharger and superchargers
  • Engines
Superior Plan
The Superior Plan is a step down from the Supreme plan in terms of coverage. It does not include exclusionary coverage, but it covers everything in the Select Premiere and Secure Plans:
  • Air conditioners
  • Cooling systems
  • Drive axles
  • Transfer units
  • Electrical components
  • Fuel systems
  • Seals and gaskets
  • Transmissions
  • Turbocharger and superchargers
  • Engines
  • Brakes
  • Front and rear suspensions
Supreme Plan
Endurance Warranty exclusions vary by plan. The Supreme plan has the fewest exclusions and offers bumper-to-bumper coverage. This means all repairs are covered unless specifically excluded. This is Endurance Warranty’s most comprehensive plan. It covers:
  • Air conditioners
  • Cooling systems
  • Drive axles
  • Transfer units
  • Electrical components
  • Fuel systems
  • Seals and gaskets
  • Transmissions
  • Turbocharger and superchargers
  • Engines
  • Brakes
  • Front and rear suspensions
  • Exclusionary coverage

Each Endurance plan comes with one year of Endurance Elite Membership. This membership includes:

  • Personal concierge: Endurance Personal Concierge gives you live, human help with reservations, tickets, directions and emergencies
  • Key fob replacement: Replacement for a lost or broken key fob
  • Identity theft recovery: A suite of identity theft protection tools that can help restore, repair and reimburse you for damage from identity thieves
  • Repair finance: Up to $5000 in repair loans with easy payment installments
  • Endurance Protect app: Stay connected with staff and your benefits with an easy-to-use app
  • Tire repair/replacement: Tire coverage that reimburses you for up to two replaced or repaired tires per year
  • Roadside assistance: 24/7 roadside assistance
  • Additional discounts: $250 to spend with select partners, plus discounts at select merchants

Endurance Warranty coverage

Vehicles do not require inspection before receiving coverage, and coverage can be extended even to vehicles that are up to 20 years old. Customers must keep their car appropriately maintained in order for the warranty to be considered valid. Endurance Warranty’s auto warranties are honored at more than 350,000 ASE-certified repair facilities across the country.

Most extended auto warranties take 30 days to go into effect. Endurance’s wait period is longer: 60 days. Endurance Warranty claims will be paid for by the company up front, so customers don’t have to pay anything out-of-pocket other than the deductible. Payouts are limited to the vehicle’s trade-in value, so maximum payout will differ for each contract.

Endurance Warranty services include 24/7 roadside assistance, which is limited to once every 72 hours. Roadside assistance will tow within 25 miles to the closest compliant facility and also provides lockout assistance, battery start service, flat tire changes and emergency fuel delivery.

Endurance Warranty offers rental car reimbursement in case your car is stuck in the shop for several days. It will provide $30/day for up to five days, for a total of $150. This isn’t enough to cover most car rentals, but it can take care of a sizeable portion. Endurance Warranty’s trip interruption reimbursement, however, is substantial: $450, if your destination is more than one hundred miles away.

Endurance Warranty is not available in California.

Is Endurance Warranty worth it?

Endurance Warranty is a good option for those looking for a dependable extended auto warranty. The coverage costs are neither cheap nor expensive, but rather an average price. Endurance Warranty is an especially great option for those with older cars, since they offer coverage for vehicles up to 20 years of age. Their ability to cover claims in certified repair shops across the country makes them a convenient option for when your car meets unexpected trouble on the road. We recommend Endurance Warranty as a solid choice for extended auto warranties.

Endurance Auto Warranty Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 2, 2020

I looked at the rating online and Endurance was a recommended company. They sent me the letters during the enrollment process so it’s all set up. It was more difficult to get the paperwork. I wanted it on paper so I could review it as I needed to and I had to request it a couple of times. But then, they finally got it to me and it was just a little bit slow getting here. When I called customer service a couple of times to ask questions, they were there and very helpful with the answers. The experience with Endurance was as good as it could have been done.

Endurance Auto Warranty response
Hello Charles,
Thanks for sharing your rating with us and the community.
Thanks,

Customer Experience Department

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 2, 2020

    I had gotten an extended warranty when I bought my vehicle but I wasn’t exactly satisfied with what they offered. I did my research and saw Endurance, that they’re credible and that they had good ratings. So I decided to go with them. The salesman was very helpful and informative. He told me everything upfront – what the policy is gonna cover, what it’s not and what I’m responsible for, which is the $100 deductible. He laid it all out on the table and that’s the way I like doing business. It was a very good experience. I did the initial payment on the phone too. It was taken care of right away so it was easy. Everything was done.

    When I signed up, the gentleman also said that in a couple of days I would be receiving an email with rewards on it, like I could go and get an oil change at Jiffy Lube and I’ll have a coupon. But I hadn’t received it so I told a young lady, Monica, about it. She looked into it and told me they would send that out and that I should receive it in three business days. So again, the customer service was on point. They took care of the situation that I called for.

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    Endurance Auto Warranty response
    Hello Angel,
    First and foremost we want to say welcome to the Endurance family.
    Your review was short, sweet, and to the point.
    Thank you again for your feedback and look forward to working with you.

    -Customer Experience Department

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 2, 2020

    Endurance's process was very smooth. Moreover, they had better packages for what I needed for my vehicle and their prices were very reasonable. Their reps were very informative and patient with me. I like the fact that they let me ask them whatever questions I had and they walked me through the process of everything. And any question that I had, they answered them. Most people like to just rush through everything and tell you everything. But they took their time and made sure that I understood everything.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 1, 2020

    The rep was really nice. I liked her. She got me the best deal that she could.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 1, 2020

    I looked online, took a quote and got Endurance. The customer service was good but I was thinking about changing the policy a little bit like lengthening my years more than mileage. So, I wanted to call them back regarding that.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 14, 2020

    I saw this Tacoma four-wheel-drive truck and it had low mileage. 5000 miles was exactly what I was looking for. I gave Endurance the VIN number over the phone and they were able to pull it up online and see the pictures and everything else. They also sent me the CARFAX report before I went there. So, the truck has zero accidents and it looks really nice. It's the type of vehicle that I will only be driving on the weekends to haul my boat and then we’ll do camping and stuff like that.

    First, Endurance gave me the spiel about their coverage and then I tried to negotiate over the phone to get the best deal. They told me that it would be bumper to bumper coverage with $100 deductible and so forth. They gave me all the details. I ended up paying like $3,000 for up to 109,000 miles. There is also 109,500 or five years from the date of purchase. I wanted to pay in full and I asked them if I would get a discount if I did. Many people do that, like insurance companies and so forth. If you're paying in one shot, they are supposed to give you a discount. But Endurance did not. It surprised me that they said that I would have to make monthly payments for three years or 36 payments which they would put on a credit card.

    I then asked Endurance if they could send me something in writing, but they said that it had to be processed and then they would get something in writing. After I hang up the phone, I was gonna go to the dealership. But I really wanted the extended warranty in my pocket before I'd go there because they'd try to sell something crappy for a lot of money because they'd get a commission out of that.

    You would think that it would be better for me to see something in writing. Since I didn’t have much time and Endurance told me that there is a 1-month money-back guarantee, I took the risk. If this was some type of scam and I didn't receive the policy information, I could always tell them that I changed my mind and didn't want it. I went to the dealership and the truck was exactly what I was expecting. I purchased it. Everything went smoothly and I was very happy.

    I’m glad that I've called Endurance up before going to the dealership. The dealership, of course, did try to sell me an extended warranty for a lot fewer miles for a lot more money, which I turned down. When I told them of what I got from Endurance, the guy got pissed. So, my overall experience with Endurance has been good. It was very smart of me to get the coverage before I even purchased the truck.

    The policy looks very straightforward. It covers pretty much everything except the wear-and-tear stuff like brakes, tires and things like that. They also have roadside assistance. They even pay for the rental if I ever need to. Endurance seems well-known and it’s not like some weird thing. Now, they charge my credit card once a month and I’m gonna be paying for three years and I’m covered for the next five years.

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    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 11, 2019

    I saw a television ad for an extended warranty company and when I went online to look into that company, Endurance came up. They had the highest rating from Consumer Reports. I know there are a lot of fly-by-night warranty companies out there and these guys had very high rating. They had very good comments, too. So, I called them and they were very good on the phone explaining to me exactly the service that they provided. They sent me the information as far as what they cover and when they cover that, which was fairly comprehensive.

    I filed a claim with them recently and I’m in the middle of the process, which has been a bit frustrating but kind of understandable at the same time. My check engine light went off. I took the car in and had it looked at. The mechanic got the readings and before they went to the warranty company, they looked at other things that might have given the codes that came up. But when they approached Endurance, they're having them jump through some hoops.

    In conversations with my mechanic, they said they needed the information from me. So, I called them to find out exactly what information they needed. I was told that they just needed me to send them evidence that I had had an oil change within the 30-day period that was required under the contract and I sent that to them. Then there was more back and forth between my mechanic and Endurance. And my mechanic told me that Endurance told them that they needed more information. But nobody from Endurance contacted me to tell me that and that slowed down the process for about a week and a half. If what I sent the mechanic initially was not adequate, I would’ve expected they would’ve told me immediately so that I could get that and keep the stuff together. But then, I did send it in.

    Then the most recent thing was they had my mechanic give them a full listing of everything that would be required to effect the repairs that were necessary. According to my mechanic, they were talking about down to the last screw that was necessary. Again, I get that. They’re a warranty company and they’re trying to minimize what they have to pay out. And if there’s anything that’s not explicitly covered, I’m sure that they’re gonna tell me that they don’t wanna pay for it even if it’s something that holds in a part that have to be replaced. So now, apparently, my mechanic has given them everything they need, in writing at least, and I have given them everything that they have asked for as far as documentation on all of the maintenance records since I’ve owned the car. The step where we are now is that they are having their own mechanic coming in and check my mechanic’s work.

    This claim has been going on for a while since late July. My mechanic now has my car waiting for Endurance's mechanic to come in. So, I’m driving a rental now. It’s supposed to take no more than 48 hours for their mechanic to come in and that 48 hours started today. What’s gonna be interesting will be just how long it’ll be before they actually get around to approving it. I have a pretty good idea of what the warranty covers based on my reading of the contract. If they come back and try to nickel-and-dime me, that wouldn’t be good. If they take care of it the way that I think they should, I would recommend them to others.

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    23 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: July 5, 2019

    For an expensive car, it's a smart idea to make sure that you have insurance on the parts as well as having an insurance on the car itself. And the same reason you should have insurance on the car, you should have insurance on the thing that could go on in the car. You never know what may happen in this world. I bought my car used from a dealership. It was my first time doing that as well. So, I wanted to make sure I did it right and have good coverage on it on both accounts.

    I liked Endurance partly due to some internet reviews on it. It was kinda rated as an underdog, under-picked that was actually that many people enjoyed. I'm still considering that idea, but that is what it was recommended as. I am still under the 30-day trial run. And a lot of these policies don't allow you to really examine the policy without doing a trial date. And where I'm at right now is examining Endurance's quality in regards to some other companies. But I'm not completely sold on them yet, but it did have good reviews, and it had a good price range.

    Also, they do one thing that no other company ever does which is to insure on tires. And I had to ask them that 50 million times because I was kinda baffled that they do that, and I'm not really sure whether there is a loophole on this thing or not, but a kicker for me was that if a tire will not keep air, then they will be putting money in to replace it. And that is something that no other company does. It seems like there's a loophole there. It's odd that, Endurance, of the 50 million extended warranty companies that are out there, is the only one I've had offer that. So, that was kind of a plus and a turn on for them, but also a little bit leery. The other reason was that they offered a warranty on all of the electronics within the car including the stereo.

    Now, one of the things I'm a little turned off by which is another one of those cool things, but a little bit leery on which is the promotional coupons that they offered along the way. This, from my experience, makes it seem kinda like a used-car dealership where they throw you a bunch of free mugs and t-shirts, but they're really selling you a piece of crap. So, if you're gonna be a car warranty company, you should stay focused on car warranty company. But trying to offer incentives like that is like putting dressings or a Band-Aid on something you're trying not to get the customer to see the actual problems.

    Protect My Car does the same thing. And I talked to Protect My Car for a while due to Endurance's price range being very similar. It was on the lower end. The price range has been where it might have some value. But in talking to that company, they had some of the worst organizational issues I've ever seen in a company. They had no record that you had talked to them and what you had talked about. And I feel like I'm getting a runaround on that these companies are giving a really good sales pitch, but when it actually comes down to the product, it is not all that great. And being that Protect My Car and Endurance are set up in a very similar way, it makes me leery to see how Endurance responds in that aspect. They're both acting in that used car dealership, where they're offering a lot of little incentives. And so, I'm a little leery about that.

    Endurance's main competition right now for me, not in price but in quality is Omega Auto Shield. It is a different price arrangement, but it is a more legitimately based back and higher BBB setting. Based on its backing, I'm hoping it's better. But based on Endurance's price, I would prefer them to be the underdog. And also, the other company is working through a subsidiary company. They're hiring a subcompany to do their interactions for them. And that can become an issue in business that I've discovered before where you end up in an argument game between two different companies. You will be caught in a middleman. One of the reasons I like Endurance and one of the reasons their price is low is they're not having that middleman involved. They're skipping the middleman price, and the hassle that comes along with trying to deal with two different companies that are fighting amongst themselves.

    Other than that, Endurance got me my papers out in a duly time. They haven't left me off the face of the earth. And they are calling to verify and ask how my experience is which is good. So far, they have called me to ask me about how my service is which is good. They answered all my questions successfully for the first initial call which I can get thoroughly involved in some questions. I'd like to do my due diligence on research and understanding an agreement before I get involved in it.

    Most internet reviews for Endurance were fairly positive. A lot of guys like me that had tried or looked at other places weren't really and just decided that all in all, this was a hidden gem that they found that was really good. And they took a gamble on them, and it worked out well. They were loyal and they didn't give them a beat around. They didn't lie to them. They didn't harass them with calls. They didn't say one thing and then come back and then say another with a loophole in fine print.

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    34 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 21, 2019

    I had an auto warranty with Endurance before and it worked out really well. But I didn’t transfer it to my next vehicle, so I sold it back for what was left and they sent me what money was left in the deal. Now I got an older truck but it doesn’t have many miles on it. So I thought I’d try having a warranty again and I decided to still go with Endurance.

    Their reps sucked and they weren’t very nice. I’ve already paid my 179 then the payments got broke down to $88 a month for 36 months. I’m into my second month on automatic payment now then they told me that I had to have another oil change within 30 days of the policy. And they want to re-verify the mileage, which will change from the time that they called and they won’t take “No” for an answer. I could’ve been a good trooper and just went out, got the actual miles on that day, and prove to them that I just had an oil change not less than 30 days ago. But I ain’t about to waste money and have another perfectly good oil change that’s set by Endurance. What difference does it make whether I have an oil change or not when you’re not really asking me the whole package of how my truck’s doing mechanically? And I’m lucky that my truck's condition is very sound and it's probably gonna be the last truck I'll have.

    I went around a few times with their reps on these issues. I talked to about three different people and with all three of them, I almost cancelled. I’m on a 60-day period where you can’t have any transactions and that’s okay. It’s to make sure you’re not getting some pre-existing condition. But in my case, there’s nothing really wrong with my truck. So I’m just burning out that time. I’m paying my premiums ‘til that happens then hopefully, time will pass and you won’t even know the difference whether I’m covered or not for if something goes wrong, which I probably will be.

    And for me, it’s pretty lucky because I got a certified mechanic right here in my hometown where I’ve had most of my service done in my vehicles most of my life. So I don’t have to go very far, depending on where I break down, unless it’s critical and needs to be fixed right now. And as far as what Endurance's policy offers a rental car or the place I go would let me borrow a car if I did the work right there.

    But I’m not about to go be pushed around about it just to dot an I or a T there. They could be doing that every couple of weeks or every couple of months. And I’m supposed to keep track of my service that I do on my vehicle, which most people don’t do but I do. I keep track of my oil change, so the place that does my work if I have any work done has a record available to prove it. I’ve had quite a few new things on it. I’ve had a new brand-new battery put in not very long ago and I have four new tires that I’m still paying for. But what we paid off has nothing to do with what we’re talking about as far as insurance goes. These are things that I had to keep up with anyway, like down the windshield wipers and a lot of that stuff.

    But overall, I’m not really satisfied even yet and Endurance's reps ought to believe what you tell them the first time. I had a pretty hefty talk to where I was almost gonna hang up on the last rep I talked to. I was setting to cancel and telling him to send me my money back. I wouldn’t have got it, but I thought it would at least help me that I was a prior customer. I’ve had Endurance for a few years and I didn’t even burn the whole amount off of three thousand and some bucks.

    So far, I got the Ts crossed but I doubt it a little bit. Hopefully I don’t have to use the warranty because it sounds good on paper and verbally, but until you actually exercise some of these deals that you’re supposed to be getting credit for or fixed, you will never know. It's pretty cool to just pay a hundred bucks upfront to my mechanic or the dealership itself and they’ll take care of the rest. But at this time, my experience with them has not been very well and I hope somebody hears about what happened because the damage was already done.

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    30 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 11, 2019

    Getting an extended coverage sounded like a good idea and I could afford it. I was looking for a particular used car and I figured I needed the extended coverage since the car was used. I looked at reviews and people had some good things to say about Endurance Auto Warranty in terms of when they filed claims, they didn’t get any hassle. They paid for stuff as was agreed and everything went smoothly where other companies that I had looked at, there were a lot of reviews which said that people had to argue with them.

    However, it was very evident that when I called in, it immediately turned into a sales call. It was about informing me about the product, but the rep was continually trying to like, "Okay, do you wanna buy now? Do you wanna buy now? How about right now?" There was a good, strong push. And there were these incentives, "Buy today. Pay in cash 100% upfront and do these certain things." I recognized what was going on. I had more questions and it was more like they wanted me to buy and they wanted to spend more time on just getting the sale done.

    Also, the guy did some weird stuff to secure the sales. It ended up like he settled up some deal where it gave him $100 and reserved my discount for two months that I could cancel and get my $100. But if I decided to keep it, then I was fine. That got me the discount. I thought, "Okay, this guy just wants his numbers to say he made a sale." That was coming through to me and I was like, "Whatever man, take my $100." But the gentleman was willing to answer all of my questions and took the time to do that, otherwise I wouldn't have purchased from them.

    Also, there were some things that they left out that I got to the fine print later. They sell you this coverage where they pay up to $12,000 for the vehicle in claims and that's what I purchased when I was sold the goods. When I got the contract and read through it, it actually says up to $12,000 but nothing exceeding the market value of the vehicle at the time the claim is made. So, if you buy a vehicle worth $8,000 and you're paying for this $12,000 of coverage that you were sold, you will only get $8,000 which is something that they didn’t really go over in the sales part. They shouldn’t do that because they sell you this number and you think, "Okay, I'm getting this much."

    If you buy a $4,000 vehicle and you think, "Oh man, if the engine breaks and it's gonna cost all this money," and you bought a $12,000 warranty for coverage and then you go to make a claim and it's like, "Oh, where's the other $8,000 I paid for?" That's an interesting thing for them to have to deal with. It's certainly information that they leave out from people who buy the plan that inclusively covers more, but then they get stuck with this cap that's in the fine print that you find out about later that it could be much less, depending on the value of the vehicle. I didn’t feel good that they would not clarify that in the beginning. But given that the value of my vehicle is high enough, I'm not too worried about it. That part wasn’t cool. Everything else seemed standard.

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    36 people found this review helpful
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    Endurance Auto Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd. Suite 105
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Phone:
    (855) 329-7711
    Website:
    www.endurancewarranty.com