Endurance Auto Warranty Reviews

Initially, I'd heard about Endurance through ads, and a timely call convinced me to inquire further. The signup process was straightforward, with their representative making a compelling case about the benefits and costs involved. It wasn't too heavy on the budget, and the coverage offers a variety of solutions for potential issues, which adds immense value.

The car we got is well-maintained, though not brand new. This makes the warranty even more valuable since used cars can bring unexpected problems. It's about knowing my daughter won't have to worry if the engine acts up or if other expensive repairs crop up.

Interestingly, I shared my positive experience with a friend who is in a similar situation with her son. She plans on taking a similar path upon getting her new car. I've noticed the dealership warranties don't match the comprehensive and cost-effective coverage offered by Endurance, and staying away from narrow dealership guarantees makes better sense.

Knowing that responses may vary, I was impressed when I called to ask a few more things regarding additional deals, which unfortunately were no longer available. Yet, the customer service suggested ways to match the previous offers closer to what I'd shared with my friend, bearing testament to their customer care quality.

For newcomers considering warranties, peace of mind is priceless. It saves one from the unexpected sharp expenses of hefty repairs. If you get it but don't use it, it's fine. But if you end up needing and using it, you'll be glad you got it. I hope my personal experiences encourage others to consider the assurance a good warranty can deliver.

If an engine goes out, a lot of companies will say okay. But that's not due to a particular use or a particular way of the engine failing. It's because of maybe not so much neglect on your part like if something breaks. Just like I asked about heating and the rep said it’s not covered. I need to look at this contract closely because if the heater coil goes out and I'm not receiving heat, it’s not covered. And that's not a very inexpensive item.

The rep didn’t go over the top with explanations. She defined my questions as close as she could. If I ask a question, then she would respond to it. I would have liked to hear voluntarily what was not covered. She gave me a list of a lot of things that were covered but I never heard exactly what was not covered. I understand, even at my age and in my vehicle, that normal wear and tear is not covered. If a tire blows, that has nothing to do with it. But belts and hoses and things of that nature are considered normal wear and tear. So, I don't expect that to be covered. She said my vehicle was covered from the day of signing up, but I had 30 days to cancel the program if I didn’t like it.

I've got a 48-month contract. They're billing me up for 36 months and once that's paid, I get 12 months where I don't have to pay anything and I’ll still have the coverage. I have a $100 deductible, which at the age of my vehicle, is normal. That was not a problem for me. People should read their contracts and pay attention to what they're getting. Ask the questions and don't take anything for granted. Contracts are binding and they need to be reviewed on your behalf very closely. Pay attention to your vehicle and what your vehicle needs may be.

I took my car to another shop because it ran smoothly. So I knew there was nothing wrong with the engine. It was not making any noise. It just had that smoke, and then it had a slower start when I mashed my little start button than it usually did. The other shop said, "No, there's absolutely nothing wrong with your engine. There's a code coming up about the timing." He said it could be the timing chain or a timing solenoid. I happened to be in Gadsden, Alabama at the time because my mother was in the hospital. So I was there for two weeks. But luckily, I work from home so I was able to bring my equipment with me. Now I'm back home and I've got my car at another shop right now. He's gonna be looking at it and let me know what they say. But I don't know if Endurance is gonna cover it or not.

When the first shop lied and said it was my whole engine, they were just wanting to make money off of me. Endurance wasn't gonna cover it. There's a guy here in town that I use any time I've ever had issues over the years. So, I'm getting a third opinion from him and then find out exactly what's going on because I trust him. The girl that I spoke with on the phone from Endurance was extremely friendly and she did explain everything. So I was happy about that. I did get really good customer service. But I was frustrated, and I don't know what the process is gonna be yet. Once I get my guy's final say-so, then I plan on contacting Endurance.

The sign-up process was simple. The guy who initially signed me up was really cool and really explained the whole process, and so far, I haven't had any issues. I had to push it back a couple of payments because I had surgery a couple of months prior. I couldn't pay it the very next month, then I couldn't pay it the following month because I was still trying to catch up from being off from surgery. Endurance worked with me and that means a lot to me. They're not cut-and-dried.

I'm still in the probationary period, but I've already told people about Endurance, especially here. We live in Fayetteville, Arkansas and here, there are no transit options to get around. So if someone doesn't have a car, they're stuck or they will be ridesharing or asking people to take them places. It's very expensive. Everybody who lives here knows they're screwed if they don't have a second car, and sometimes, even if they have a second car, they're still screwed because they have kids. They gotta go to the west, then they have to work at the east. People need two cars to be able to achieve both.

I don't like to depend on people, and Endurance takes that off the table. I'm all about eliminating problems and I would tell people to get Endurance with the rental car option because it eliminates two problems. They're not going broke to fix anything, and they're getting a rental car until the car is fixed, so they don't have to depend on anybody to do anything for them. I don't see a downside to it, and if Endurance targeted places that don't have transit options, that would boost them up.

I heard all the scare tactics about, "It ain't no good. They won't pay." I thought, "That's gonna cost a lot of money." And I'm on a retired income. I said, "I've got an extended warranty." The mechanic said, "Well, you shouldn't have no problem because this involves the running gear of the car and the car will not run unless you get this fixed because the belts are all hooked to this compressor." I called Endurance and the gentleman there that I spoke with was very helpful. He paid attention to everything I said. He explained it to me. He said I would have to pay the $100 deductible and I would have to pay the Freon, which was 150. He said any shop towels or things like that that they would use on the car, I would have to pay for that.

It ended up costing me a few dollars less than 300. I paid my 300, Endurance took care of the rest of it. There were no questions asked. All he did was look it up and said, "Yes, ma'am, you're covered." I thought, "What? Does that mean it's gonna pay for it?" He said, "Yes ma'am." Endrurance's part of it was 700 and it took care of it.

I was sold and I've been telling everybody, "I don't know about these other warranties, but I know how Endurance works, and it does work because I'm a living proof of it." My car would have been parked if I had to come up with that. It was a little less than $1000. If you're thinking about getting an extended warranty, try Endurance because you can't go wrong with them. As long as it's a covered thing in your policy, they take care of it. They would fo it with no problem.

I called my mechanic back four days later, and asked, "Brian, have you heard anything from the warranty thing?" He said, "Yeah, we got our money. It's taken care of." When I told him the other day I had to take my car in for its regular oil change and the rotation of the tires, and I said, "I've got my warranty starting back on October the 1st. Does that mean I'll have to go somewhere else or you're gonna take care of me again?" He said, "We'll take care of you. Just don't tell nobody because we can't do all warranties because they don't pay like yours did."

Fortunately, Carvana stepped in and offered to reimburse me for the brake fluid expense. I'm currently in the process of waiting for that reimbursement. However, I initially hoped that Endurance would have addressed these concerns, particularly given the situation's circumstances. I felt that Endurance could have shown more empathy and flexibility, considering I was a new customer addressing an immediate issue.

The process of signing up was smooth and straightforward. The sales rep was helpful and explained the different programs in detail. The coverage I received seemed even better than my previous warranty, especially considering the co-pay arrangements. It was more worthwhile as I could take my car to any dealership, providing me with greater flexibility.

Throughout the process, I spoke to two different reps, both of whom were professional and polite. Everything was handled efficiently.

Signing up with Endurance was straightforward, and I appreciated the clarity of their customer service. The representative was honest about what was covered and what wasn't. Although I haven't used the warranty yet, so far I am satisfied with their service and look forward to seeing how it goes if I need to use the warranty in the future.

I haven't had the chance to use the warranty yet, but the coverage seems to align well with my expectations. The pricing and deductible offered by Endurance are reasonable and provide peace of mind. Overall, my initial experience has been satisfying, and I'm pleased with my decision to go with Endurance. Here's hoping I won't need to use the warranty anytime soon!