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Endurance Warranty Reviews

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About Endurance Warranty

Endurance delivers customizable auto protection plans to drivers nationwide. Overall, customers have mixed experiences with Endurance. Some have praised the customer service and smooth sign-up process, while others have faced challenges with denied claims and lack of coverage for unexpected issues.

Pros
  • Unlimited, customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • Limited rental car reimbursements
  • No corrosion coverage
  • Some claims denied

Featured Reviews

Laurinburg, NC
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“The whole sign-up process was straightforward and went smoothly thanks to a professional and knowledgeable representative I dealt with over the phone. …Having an extended warrant...

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Rochester, NY
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“The sales representative provided excellent service and the coverage offered was priced better than I expected, matching what I was searching for. …Overall, I'm quite pleased wit...

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Endurance coverage

Endurance offers six tiers of protection, with the option to customize any plan to suit your vehicle and budget. Whenever you’re shopping for extended warranties or vehicle service contracts, it’s important to understand the terms and conditions so that you know exactly what you're getting.

We’ve broken down some contract details to give you an idea of covered parts and exclusions in each plan.

Endurance auto protection plans

In addition to Secure Plus, Superior and Supreme, Endurance has three additional plans — Secure, Advantage and Select Premier — that can be customized to varying levels. Here’s a quick summary of each:

  • Secure is a powertrain-only plan, which protects the most important parts that make your car run, like the engine, transmission and drivetrain.
  • Secure Plus is a step up in coverage that protects additional components, like your steering system and certain electrical systems.
  • Select Premier offers similar coverage to Secure Plus for high-mileage vehicles (more than 150,000 miles).
  • Superior includes an additional range of components, adding on protection for air conditioning, fuel systems and suspension parts.
  • Supreme is Endurance’s comprehensive coverage plan that provides exclusionary coverage, similar to a manufacturer’s warranty that comes with a new car.
  • Advantage offers comprehensive-level coverage plus up to $3,500 in annual maintenance costs for things like oil changes.

Endurance benefits

Each Endurance plan comes with standard benefits, including 24/7 roadside assistance, rental car reimbursement and trip interruption reimbursement. All plans include a free year of Elite Benefits after a $29 activation fee.

These added protections include:

  • Windshield repair covers up to $500 if your windshield is chipped or cracked due to road hazards.
  • Collision discounts offer up to $500 per covered collision, up to two incidents per year.
  • Key fob replacement has a $500 limit on key or key fob repairs or replacements. 
  • Tire repair or replacement covers up to four tires per year due to road hazards, with repair costs covered up to $150 per incident or $600 total. 

Endurance protection plan costs

The cost is estimated to be between $1,200 and $1,920 per year for a basic Endurance vehicle protection plan. On the high end, Roger in Texas told us his Endurance plan cost $4,500, and Rodney in Louisiana told us his plan was $4,900.

Considering average extended warranty costs range between $600 and $1,000 per year, Endurance plans aren’t the lowest-priced option. Final pricing depends on whether you choose a financing plan or pay for the contract in full.

There have been a handful of complaints about price increases that confused some plan holders. Roberto in Texas wrote in a recent review: “Despite not having filed a claim in 10 years, my premium with Ford kept escalating — $80, $90, $100, up to $145, which I found unreasonable.” Carl in Arizona “received a letter about a price increase …” but was unclear which of their three insured vehicles were affected, saying, “There was nothing in the letter about which vehicle.”

Despite the complaints, most Endurance customers reported high satisfaction with pricing and billing. Kirk from Oklahoma said that the company’s pricing stood out compared to other competitors: “I liked Endurance Warranty's competitive pricing and favorable terms, especially their lower copayments and deductibles compared to other companies.”

How much does an Endurance plan cost a month?

If you pay monthly for a basic plan, Endurance protection plans cost anywhere from $99 to $160 a month. For instance, Bob in Nevada pays $102 per month for Select Premier coverage on his 2017 Nissan Rogue. On the higher end, Thomas in Indiana pays $225 per month for coverage on his BMW.

There are many factors that can affect the cost of your plan, including your vehicle’s make, model, year, mileage, and whether you finance your contract. The most accurate way to determine cost is to request a free quote by providing your contact details and basic vehicle information. You can get a free quote by phone, complete a quick form online or view your price instantly through the Endurance online store.

Endurance payment options

Endurance offers flexible payment plans and term lengths when you finance your coverage. There are also seasonal promotions and limited-time offers that may lower your costs.

One area where Endurance stands out is its 36-month, interest-free payment schedule. Endurance also offers a 30-day money-back guarantee period if you decide you don’t want the protection after all.

How do you file a claim with Endurance?

First, stop driving when you notice a problem. Then, use the Endurance Customer Portal or call the roadside assistance provider listed in your contract. For the best chances of getting your claim approved by Endurance, take these steps:

  1. Take your car to a licensed repair facility. It can be your mechanic, a dealership or one from Endurance’s RepairPal network. Show your Endurance vehicle service contract or contract number to the service manager.
  2. Get the repair approved first. Have the service manager obtain authorization from Endurance before any repairs.
  3. Authorize any teardowns or inspections. Endurance might request an inspection or a teardown to see what’s wrong. If the issue isn’t covered, you may need to pay for the diagnosis.
  4. Pay any applicable deductible. Go over what’s covered with the shop. You’ll need to pay any deductible directly, which is anywhere from $0 to $200.
  5. Keep all documentation throughout the repair process. The mechanic should bill Endurance directly. Make sure all repair paperwork is sent to Endurance within 30 days.

Endurance pays claims directly to the repair shop, so you don’t have to pay anything out of pocket other than your deductible. Payouts are limited to the vehicle’s trade-in value, though. As a result, maximum payouts differ for each contract.

Endurance FAQ

Are Endurance plans transferable?

Endurance vehicle protection plans are typically transferable within 30 days of the vehicle's sale and require a $50 transfer fee. Ask a representative to see if your car is eligible for a transfer.

Do dealerships accept Endurance?

Yes, many dealerships throughout the country accept Endurance automotive protection plans. Its auto warranties are honored at any ASE-certified repair facilities across the country.

» MORE: Where can you use an extended auto warranty?

Does Endurance have a waiting period?

Yes. Once you buy a plan, the coverage begins after 30 days and 1,000 miles.

Can you cancel an Endurance plan?

Endurance has an unconditional 30-day, money-back guarantee. If you decide the coverage isn't what you're looking for, the cancellation process is simple. Call the customer service number, and if you haven't used your plan in the first 30 days, Endurance will refund your money.

Are Endurance prices negotiable?

Yes, negotiating prices is a fairly standard industry practice. It’s helpful to have lower quotes from a few other extended warranty companies at hand when asking an agent to lower your price.

» MORE: How to choose an extended warranty provider

Does Endurance require a vehicle inspection?

No, Endurance doesn’t require a vehicle inspection before offering coverage. However, you must properly maintain your car to keep your contract valid.

» RELATED: How does an extended car warranty work?

Is an Endurance protection plan worth it?

Endurance offers some solid benefits: It covers vehicles up to 20 years old, provides a nationwide network of certified auto repair shops and can protect you from surprise mechanical breakdown costs. Many positive customer reviews praise how easy it is to sign up, and they like having the peace of mind. But the real test comes when you need repairs.

Customers frequently report that actual coverage or the claims process didn’t match their expectations. For instance, an Endurance reviewer in Illinois told us: “I paid thousands of dollars into my Endurance Warranty, including a transferred plan worth around $3,500 and nearly $3,000 more on the current one. When it came time to use the warranty, the coverage and service were nothing like what was promised. Getting answers has been a nightmare, and the amount they claim I paid is completely inaccurate.”

That doesn’t mean Endurance is a scam. These types of complaints are common with almost all auto protection and extended car warranty providers. Endurance can still make sense if you have an older vehicle and want backup for major repairs. Just be sure to understand exactly what is (and isn’t!) covered before you buy.

» MORE: Are extended car warranties worth it?

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Endurance Warranty Reviews

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    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,806,561 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    CoverageTechPricePunctuality & SpeedStaffBillingTimeliness

    Reviewed Sept. 27, 2025

    I was already a member with Endurance Auto Warranty when I had my 2019 Altima. Transitioning to my new 2024 Nissan Rogue, I wanted to continue that peace of mind. I’ve worked with Endurance a few times for claims on my Altima, and they were prompt and efficient. Once, I had an issue with the front end; the dealership fixed it, Endurance handled the payment swiftly, and all I paid was a $100 deductible. I got my car back the same day, which was fantastic.

    Since I already had experience with Endurance, I wanted to continue coverage beyond the factory warranty for my new car, for extra security. Each time I needed assistance, Endurance made it easy by handling things directly with the dealership, and I've recommended them to my family for this reason. That's the key – knowing if something unexpected happens, there’s financial support without a huge out-of-pocket expense immediately.

    In another instance, Endurance even contributed to a new battery for my car. This reinforced my appreciation, as it was only my second time needing their help, yet they came through seamlessly. The representative I dealt with when setting up the warranty for the Nissan Rogue was knowledgeable and understood my situation. This level of service supports why I keep returning to them.

    For those considering Endurance, the financial element is also worthwhile. In my view, you can’t get a better value – the costs are reasonable compared to similar alternatives. I’ve set up the Endurance app on my mobile to keep everything streamlined, just in case I need to reach out or review my coverage further. Endurance deserves high marks all around, and yes, I'd recommend it to anybody looking for car warranties.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Darryl! Thank you for sharing such a positive review! We're thrilled to hear that your transition with Endurance from your 2019 Altima to your new 2024 Nissan Rogue has been outstanding. It's great to know that our service team could provide you the peace of mind you deserve when dealing with claims and that set up with your new protection plan was smooth. We strive to make your experience seamless and accommodating, partnering with dealerships to ensure robust customer support without overwhelming out-of-pocket expenses.

    We truly appreciate your endorsement and your recommendations to your family. Our aim is to continue delivering hassle-free coverage that you find valuable and reliable. The benefit you've recounted about covering assistance with a new battery confirms the extras which make Endurance stand strong. Thank you again for being a valued traveler with us. We're here to support all your protection needs whenever you reach out via our customer portal/app or otherwise.

    - The Endurance Team

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      Verified purchase
      Customer ServiceCoverageTechPriceStaffRates

      Reviewed Aug. 20, 2025

      When I first decided to look into warranty options for my vehicles, I was impressed by the top-tier feedback for Endurance. Initially, I opted for a warranty when I bought my truck, but as it ran out, and with my wife’s car being without coverage, I realized it was time to explore my choices again.

      Endurance stood out during my research, consistently ranking high and catching my interest for offering comprehensive protection plans. When I reached out to them, the sign-up process was straightforward and user-friendly. The representatives readily addressed my queries, and at one point, I was curious if they recommended specific service centers for repairs. Although any mechanic is an option, I like having guidance on preferred providers.

      The conditions of the warranty were explained as starting after either 1,000 miles or 30 days, whichever came first. I believe it offers extensive protection, similar to a "gold plan," which is precisely what I was looking for. This plan offers sufficient coverage and peace of mind, especially as we plan to keep our vehicles longer due to the escalating costs of new ones.

      If I had to rate my experience with the sign-up process, I’d confidently give it a 5. It was hassle-free and managed in such a way that you don't feel overwhelmed. Unlike other companies, like CarShield, who seemed to send emails relentlessly despite me never showing interest, Endurance respects customer space.

      All in all, choosing Endurance Auto Warranty for my vehicles seemed like a sensible decision, and I would recommend them based on my experience.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Randall! Thank you for sharing your positive experience with Endurance. We're happy to hear that you found researching and choosing our comprehensive plans rewarding. It's crucial to us that the sign-up process is seamless and user-centric, and we're pleased that our team efficiently answered your queries, particularly about service center options.

      Knowing about your satisfaction with our protection plans and the reassurance they bring means a lot to us—it affirms our aim of providing expansive coverage options like the "gold plan." We're also happy you appreciated our considerate approach to customer space compared to others.

      Your kind words and recommendation tremendously underline the service quality and commitment we pursue. Please feel free to reach out anytime as your protection helps you safeguard your vehicles. Welcome to the Endurance family!

      - The Endurance Team

      Verified purchase
      Customer ServiceCoverageTechPunctuality & SpeedStaffRates

      Reviewed Aug. 10, 2025

      I needed reliable coverage for bigger issues like electronics and air conditioning and I opted for Endurance Auto Warranty after our car's previous warranty expired. Initially, I wasn’t fully satisfied. The first representative assured me it covered major components, but the reality was different when I read the details. Thankfully, after speaking to a second, more informative representative, I found the Endurance Advantage Prime plan, which suits my needs better, covering up to 100,000 miles and including the essential components I care about.

      There is a 30-day waiting period for the plan, which reset once I switched policies. I'm happy with the potential coverage for 100,000 miles, and although I find the initial process somewhat cumbersome, paying before confirming final details was something I'd have preferred to avoid.

      While the guesswork involved in ensuring proper coverage was inconvenient, the new representative did help resolve my concerns, making the experience much more satisfactory. So, I'd still rate my sign-up experience with a 4 out of 5 since the follow-up support was helpful.

      Having experienced the benefits of warranties in the past, especially with dealership plans, I'm hopeful this one will be as beneficial now that we've kept the car longer than first planned.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Kimberly! Thank you for taking the time to share your experience with us! We appreciate your feedback regarding your initial sign-up process and the guidance you received from our representative. It's wonderful to know that the Endurance Advantage Prime plan fits your needs perfectly, extending reliable coverage up to 100,000 miles.

      We understand the slight inconvenience that accompanied the transition between plans due to the waiting period reset, and we're glad our team could assist you efficiently in finding a suitable solution. We're always working towards improving our processes and making your journey with us as seamless as possible.

      Thank you for your perseverance, and your insights regarding clarity and choosing the right plan are invaluable to us. Rest assured, we will strive to ensure continued satisfaction with our service and appreciate the confidence you have shown in Endurance. Should you require any more assistance or have questions in the future, please don’t hesitate to reach out to our dedicated support team.

      We look forward to continue serving you!

      Sincerely,

      The Endurance Team

      Verified purchase
      Customer ServiceClaims HandlingCoverageTechSales & MarketingPriceStaffTransparencyRoadside Assistance

      Reviewed June 24, 2025

      Updated on 08/06/2025: Endurance warranty is a scam. It is ridiculous that they came up with some reason to deny my claim... It doesn't make any sense because the DMV put the wrong information in. Everything else added up so I will never deal with endurance warranty again.

      Original Review: I bought my daughter her first car and she's turning 16 soon, and my main concern is ensuring she's covered in any event since she sometimes drives alone. When I'm not instantly available, having a warranty gives me peace of mind knowing she can handle emergencies like a flat tire without additional stress.

      Initially, I'd heard about Endurance through ads, and a timely call convinced me to inquire further. The signup process was straightforward, with their representative making a compelling case about the benefits and costs involved. It wasn't too heavy on the budget, and the coverage offers a variety of solutions for potential issues, which adds immense value.

      The car we got is well-maintained, though not brand new. This makes the warranty even more valuable since used cars can bring unexpected problems. It's about knowing my daughter won't have to worry if the engine acts up or if other expensive repairs crop up.

      Interestingly, I shared my positive experience with a friend who is in a similar situation with her son. She plans on taking a similar path upon getting her new car. I've noticed the dealership warranties don't match the comprehensive and cost-effective coverage offered by Endurance, and staying away from narrow dealership guarantees makes better sense.

      Knowing that responses may vary, I was impressed when I called to ask a few more things regarding additional deals, which unfortunately were no longer available. Yet, the customer service suggested ways to match the previous offers closer to what I'd shared with my friend, bearing testament to their customer care quality.

      For newcomers considering warranties, peace of mind is priceless. It saves one from the unexpected sharp expenses of hefty repairs. If you get it but don't use it, it's fine. But if you end up needing and using it, you'll be glad you got it. I hope my personal experiences encourage others to consider the assurance a good warranty can deliver.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Thank you so much for sharing your positive experience with us, Hugh! We are thrilled to hear that you feel at ease knowing your daughter has peace of mind when she's driving on her own. We're also glad that our customer service was able to assist you with finding the right plan that meets your needs and budget. Don’t hesitate to reach out if you have any questions in the future. We are always here to help!

      - The Endurance Team

      Verified purchase
      Customer ServiceCoverageTechPricePunctuality & SpeedStaffRatesResolution

      Reviewed June 20, 2025

      I had some issues with the warranty on my Buick since it required all work to be done at the dealership, and missing an appointment led to coverage being dropped. So, I turned to Endurance and decided to stick with them all these years.

      During my time with Endurance, the customer service has been a bit mixed. There were instances where they covered certain repairs and times when they didn't cover what I believed should be included, like the drivetrain. It was frustrating, but I decided to continue with the warranty, mainly because it's more hassle than it's worth to drop it.

      Over the years, Endurance has made efforts to keep me as a customer, especially when I was on the verge of leaving. They've provided packages that, although a bit expensive, cover my cars and even things like my key fob, which offers some reassurance. The current package I have is about $165, so there's a balance I find in coverage value versus cost.

      The last representative I dealt with was quite excellent, who signed me up for this package; despite its price, because of how effectively they handled the situation. It's that level of service that potentially tips the scale towards me recommending Endurance to family, as I'm considering mentioning it to my sister.

      However, there's room for improvement, mostly around the coverage scope and being more consistent in what they choose to support financially. Overall, I would rate my experience with Endurance as a 4 out of 5, acknowledging there's always room for improvement, especially on pricing where I might rate it a 3, given it leans on the higher side. But their staff's helpfulness, particularly during the last interaction, definitely deserves a solid 5.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Thank you for sharing your experience with us, Janice. We appreciate your loyalty to Endurance over the years and understand your concernsy. We're glad to know you're generally satisfied and that our efforts have helped reassure you.

      If there's ever anything we can do to enhance your satisfaction, we encourage you to reach out. We're continuously working on refining our service to match your expectations and keep trust intact. Thank you once again. Your valuable feedback helps us continually improve.

      - The Endurance Team

      Verified purchase
      CoverageTechStaff

      Reviewed Jan. 10, 2026

      My previous car dealership warranty was inadequate, lasting only three months and covering very little. I went with Endurance and the sign-up process with Endurance was hassle-free. The rep I spoke with was helpful. The coverage I received was comprehensive, covering all systems of my car, which gave me peace of mind, considering I had noticed a few issues with my vehicle. I opted for this coverage to safeguard against potential major failures or check engine lights. My plan is for two years, and it’s active now, with coverage up to 180,000 miles.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Javin! Thank you so much for sharing your experience with Endurance. We're thrilled to hear that your sign-up was hassle-free and that our representative was helpful in guiding you to an auto protection plan that meets your needs and brings you peace of mind. If there's anything more we can do for you, please feel free to reach out!

      - The Endurance Team

      Verified purchase
      Customer ServiceCoverageStaffTransferability

      Reviewed Jan. 10, 2026

      I found Endurance's customer service to be excellent when I signed up. The representatives were helpful, explaining that my policy would cover me until 2028, even though I had to cancel after selling my car. I appreciated their clarity and the ease of the cancellation process. Overall, my experience has been positive.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Julia! Thanks for your positive feedback! We’re happy to hear about your excellent customer service experience. We're glad the plan terms were clear and that your cancellation was handled smoothly. If you ever decide to return, we'd be more than happy to assist you.

      - The Endurance Team

      Verified purchase

      Reviewed Jan. 10, 2026

      I decided to try Endurance Warranty after my relative recommended it, praising their satisfaction with the service. Signing up was a straightforward process, and I experienced no issues. So far, I've had no complaints about the warranty and feel satisfied with my decision. If asked by friends or family, I would share my positive experience with them.

      Thanks for your vote!
      Verified purchase
      CoveragePriceStaff

      Reviewed Jan. 10, 2026

      Endurance's signup process was smooth. The rep I spoke with was fantastic, clearly explaining everything I needed to know. I chose the elite package with a $200 deductible, opting for the highest program available because it promised comprehensive coverage.

      I haven’t received the hard copy of my welcome package yet, but I have access to the information online. I would recommend Endurance to friends and family for their excellent service and coverage options.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Annamarie! Thank you for your kind review and for recommending us! We're thrilled to hear that you had a smooth signup experience and found our representative fantastic. It's great to know that you're satisfied with the package you selected. Accessing your information online ensures that you have up-to-date resources at your fingertips, but if there's anything else you need or questions you have, we're here to assist you anytime. Welcome to the Endurance family!

      - The Endurance Team

      Verified purchase
      Customer ServiceStaff

      Reviewed Jan. 10, 2026

      The customer service I received from Endurance was satisfactory. The rep was helpful, making it a straightforward experience. Overall, my initial impression was positive.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Don! Thank you so much for sharing your positive experience with us. It’s great to know that our customer service team made the process easy and left a good first impression. We’re glad to have you with us and are here for you anytime you need assistance.

      - The Endurance Team

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      Endurance Warranty Company Information

      Social media:
      Company Name:
      Endurance Auto Warranty
      Address:
      400 Skokie Blvd.
      City:
      Northbrook
      State/Province:
      IL
      Postal Code:
      60062
      Country:
      United States
      Website:
      www.endurancewarranty.com

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