American Dream Auto Protect Reviews

I spoke with Giovanni on the phone for about 45 minutes in regards to getting an extended warranty from American Dream Warranty. I was looking for full bumper to bumper coverage at a good value for the price. I ended up chatting with him for a while and going over modifications that had been made to the car. He ended up telling me that they cover vehicles that have been modded which was right up my alley. I needed to flash my ECU back to stock and he told me coverage was available on a previously modded vehicle which was amazing! Walking away with a good price, great value, and a new vehicle-like contract was the best scenario I could’ve imagined. Thank you so much! This guy deserves a raise for his knowledge and kindness!

I was called back from Marlon ** about an inquiry for a warranty contract. I had just purchased a 2019 Subaru Ascent from a Preowned dealer and I got a warranty for it with the purchase and it was a total of 4880, added to my sales price. I want mention the name but soon my research, I found the company was being sued and my deductible was 500. I canceled it and was inquiring for a separate contract and I looked into several. I was given quotes and the one for American Dream was the best and I was given a nice discount for military and senior. I also got a service contract for routine maintenance. Mr ** was very knowledgeable and helpful in explaining all components of the contract. I am very satisfied with my contract and you want go wrong with American Dream.

Customer service can sometimes be frustrating when dealing with warranties, but this experience was completely different. Giovanni made the process simple and stress-free, and his professionalism really stood out.

I Googled top 5 auto warranty companies and American Dream popped up. I never heard of them, so that made we want to reach out to see what they offered. TJ was my representative and his kindness, patience, and information presentation sold me. With him, I was able to start my policy today for almost half the price if I would’ve waited until next week like I initially wanted to do. He also added on amazing incentives that didn’t change the cost. I was truly impressed with him and this company. I look forward to doing business with American Dream for the coverage of my vehicle.

I had purchased an extended car warranty, and after I had purchased it, I called my lender and found out that I had already purchased an extended warranty for my vehicle when I purchased it. Not needing two extended warranty packages, I called the Rita American Dream company to have them cancel the policy that I purchased. They were very friendly and kind and understanding and they returned my first payment that I made when I purchased it a week prior to that. They said that I would receive my refund within 7 to 10 days per the bank direction. Due to the customer service treatment that was 100% good. I would definitely recommend this extended warranty company, Sparta American dream to anyone.

Marlon ** was professional, courteous and knowledgeable! I feel I received an excellent deal at the best price. He offered me several discounts and several payment options. Thank you! Norman

Solid work to be honest. I feel protected. The gentleman answered all my questions and assured that I'm taken care of where I need care given.

Brock provided expert advice and he was very kind, courteous and professional. I asked a lot of questions, but he was so patient and answered all of my questions satisfactorily. Thanks a million, Brock. Excelllent customer service!!!!! Keep up the great work; it definitely makes a difference!!!

I contacted three companies; American Dream offered the best coverage and the lowest price. Justin ** was very professional and polite; he provided the whole spectrum of services in detail. Thank you, Justin!

Very personal, friendly and professional. Great help explaining everything.

I was well taken care of by Brock ** and I got the coverage that I needed. I'm very happy. 😊

Anthony was most helpful and courteous in answering my questions.

Must retract my 1 star review 😬 After speaking to the retention department, the broke down the $$ details of my policy, length of payment etc, and I did indeed did get the original quote I was given. My error due to not fully understanding the entire billing cycle of the entire coverage policy. With that being said, I can't recommend this company enough and I am willing to communicate my error in judgement due to not fully understanding their process.

Thankfully the retention department was very helpful, calm, broke everything down in detail and reviewed it with me to be sure I understood their complete process so I wasn't feeling like I was going taken advantage of. For this I am grateful for their time, dedication and due diligence with this matter. Outcome = Couldn't be happier & feel more confident with the policy I've been given!! Thank you 😊

This company is scam. Sale guy's promise to make everything easy and act like your car is fully covered. If you have any problems you better pull over and tow it to the car shop. Would accept my claim even tho is was a common failed part on the car because I waited 7 day to take the car in because I'm single dad 2 kids. This company is terrible. Go any route but them!!!

Very good customer service experience. Hope Sabrina ** is doing well with her new baby.

I contacted American Dream Auto Protection and spoke with Marlon. He was very informative, patient, personable and not pushy. He told me straight out what I qualified for with warranties. I was very happy with what was offered and I chose this company for my Nissan Rogue.

The process was simple, streamlined, and very informative. My representative was incredibly helpful, very personable and professional. Looking into extended warranties is never easy, but your company and your representative made it incredibly easy. Thank you for that.

Excellent customer service! Marlon took his time to explain everything about the policy! Even though I had numerous questions, he was very patient with me to the end!

I am writing to file a formal appeal regarding the recent denial of coverage for the heater core replacement on my 2019 Mercedes-Benz GLC 300 4MATIC. My vehicle is covered under an active Exclusionary Plan (7BB). As noted on page 3 of my contract, the heater core is explicitly listed as a covered component. Your department issued a denial claiming that because the heater core is "clogged" and not actively "leaking," it does not qualify as a mechanical breakdown. This interpretation is contractually invalid and mechanically incorrect for the following reasons:

Jorge/George was awesome!! He was patient with me and very personable!! Give him a raise and let him work from home!

Mike was extremely helpful and explained the program well. I look forward to using this warranty/maintenance plan whenever necessary and hopefully they will deliver what they say they will and all goes well.

Mike is a good salesman, I just hope the warranty is as good as He says. I am researching the available mechanic that will accept the warranty.

Mike was very helpful, patient and thorough. It was a pleasure doing business with him and American Dream!

Searching for extended warranty for my vehicle that has over 200,000 miles, the process was quick, affordable and the rep was amazing! 😁

Great service meeting the need of the customer and going the extra.

Overall I think the plan is going to be very helpful in keeping my car running at its best. Shout out to Brock ** for treating me like family and taking care of me as a newly joined member of.

I had a great experience talking with Marlon ** about this company and the advantages of using this company for my automotive protection with an extended warranty. He carefully detailed how this warranty works, what it covers, my costs, and the number of miles monthly I can go to remain in the package that I chose.

STAY AWAY FROM THIS CLOWN. My GTI had a spark plug break off the tab inside of head. Not covered as spark plug are driver replaceable item. New car with good service record. Car later broke that valve and again not covered. I lost a 16,000 car and refuse my refund request. Anyone is better than this **.

Anthony was cordial, kind & informative in a very professional way. Very helpful.

Was very helpful and knowledgeable; answered all my questions. Gave us the best quote from what other companies gave us.

I wasn't stress out. I thank Mr. Jiovanni for making my decision. He explain to me what's cover and not cover.

Anthony helped me answer all my questions on what I had and help me know exactly what I needed to do and I really appreciate that. Thank you.

In speaking with Marlon ** about my extended warranty package, he was a great guy to speak with. Very knowledgeable in what he knows and I feel truly trust worthy in him. He spells it all out and will listen and explain. This is the first time that I ever purchased an extended warranty on any vehicle so being honest, it’s a bit scary. Maybe it’s my age. But I felt comfortable and confident that this will be good moving forward. A++ to you Marlon and thanks!

The people were straightforward and answered all my questions. I'm a senior citizen and demand clarification. Very helpful.

Mike ** was very professional and polite. He was well informed and went out his way to give me the best price.

No service from you. I got scam. I been waiting for you to reach me by mail like you said for a month now.

The guy was very professional, helpful, outstanding good with explaining things. I’m very happy and excited about my warranty.

Mike was very helpful. Understood him completely ...

Very affordable coverage as good as factory and good payment option with great benefits.

Extremely Disappointing Experience with American Dream Auto Protect. My experience with American Dream Auto Protect has been nothing short of terrible. Their customer service is consistently rude, their communication is unreliable, and their handling of both cancellations and warranty claims has been completely unacceptable.