Best Gold Dealers

Founded in 2011, JM Bullion offers gold and precious metal options for investors and collectors alike. Investors can choose from coins and bars as well as precious metal IRAs through its partnership with New Direction IRA. Collectors and gift givers will like the variety of coin designs, including Batman and Star Wars options.

There is no minimum order amount for most payment methods, and orders over $199 ship free through USPS or UPS. Orders under that threshold ship for a flat $7.99. Once your payment is cleared, your order is shipped within one business day. All orders are fully insured while in transit.

The price you pay for bullion depends on your method of payment and the quantity you are buying. The price for most items decreases slightly the more you buy. You will also pay less with an eCheck or bank wire and more with cryptocurrency, credit cards or PayPal. Plus, how you choose to pay comes with a maximum limit. For example, your maximum purchase total is $50,000 with a credit card but 500,000 with a bank wire.

JM Bullion also offers customers the option for do-it-yourself buybacks, provided you have at least $500 worth of products to sell. You can complete a  price lock anytime online without having to speak to a buyback specialist. There is a $25 to $30 fee if you request your money via bank wire or check, but there is no fee if you are paid via ACH.

• Precious metal IRA option
• No order minimums for most payment methods
• Do-it-yourself buybacks

• Higher cost for credit cards and PayPal
• Maximum purchase limit lower for credit cards
• Minimum $500 buyback

Customers choose JM Bullion because it made buying precious metal online stress-free with constant shipping updates and quick delivery. One customer from Wyoming said: “It's quick and painless process to actually GET gold and silver from them. It's usually shipped the next day and makes it to me within three days. Tracking provided. The products I buy are exactly as described, well packaged and discreet!”

The top complaint against JM Bullion is unexpected cancellations. Customers have complained that their orders were canceled due to their payments not being processed correctly or an item going out of stock.

Orion Metal Exchange was established in 2017, but the co-founders have over 40 years of combined experience in the precious metal industry.

You can invest in Gold American Eagles plus other U.S., British and Canadian coins that are eligible for gold IRAs. Customers can use Orion for retirement investments or for personal, nonretirement precious metal purchases. Nonretirement purchases can be stored in Orion’s third-party insured-storage vault or delivered with insured home delivery.

For those who use Orion for retirement investing, it offers a full-service, in-house individual retirement account (IRA) department for the life of the account. Every IRA commercial depository and third-party storage program is insured by Lloyd’s of London for the value of the precious metal holdings.

Customers can buy several coin options online. You must make a minimum purchase of $10,000, and shipping is a flat-rate cost of $39. The company prompts customers to call for several other services, though, such as buying bars, buying IRA-approved coins or qualifying for the special offer of up to $30,000 in free gold and silver.

Orion offers fee-free buybacks for its customers. Customers can receive the market value of their metals without an additional charge. To do this, customers need to do a 30-second phone call with the company for a guaranteed buyback price.

• No-fee buyback policy
• Retirement and nonretirement account options
• In-house IRA department

• $10,000 checkout minimum
• $39 flat-rate shipping costs
• Many transactions over the phone

Customers love that they can rely on Orion Metal Exchange and that customer service is friendly and helpful. Most felt confident buying through Orion. One reviewer in Virginia bought silver and platinum coins for an IRA transfer into precious metals: “The rep I worked with was very good and very knowledgeable. I have been a coin collector for many years, so I was pretty knowledgeable, too. He helped me to pick out what coins to go with, and the transfer went very well.”

A past reviewer mentioned that they wished the company also offered bullion bars instead of just coins, and Orion now offers bars over the phone.

APMEX has been dealing gold and other precious metal since 2000. It offers a wide selection of coins, bars or rounds, bullion, semi-numismatic or numismatic products, and precious metal IRAs for U.S. and international customers. There is no minimum or maximum order for domestic orders. Orders over $199 ship free in the U.S.; orders under $199 will be charged a $9.95 fee. APMEX guarantees orders will be processed and shipped within one business day or you receive a $10 credit.

Precious metal IRAs are done through one of APMEX’s partner IRA custodians. The minimum purchase from APMEX for an IRA is $2,000. Customers can keep track of their investments with APMEX’s custom portfolio tool. The AutoInvest program allows you to set and forget regular precious metal purchases so you can build up your investments consistently.

You can sell precious metal products to APMEX (minimum $1,000 sale amount), but you will need to lock in your rate over the phone. There are no hidden fees and APMEX buys a wide range of products. Canceling a purchase or a sale will result in a $35 cancellation fee and a market loss fee (if applicable). All shipments are insured.

APMEX guarantees product satisfaction and customers can request a return or exchange within seven days from when the item is received. However, shipping and handling charges are nonrefundable and there might be a restocking fee of $50 or 10% of the total order price (whichever is greater). A $50 processing fee might apply on all exchanges.

• $10 credit for delayed orders
• No minimum or maximum for domestic orders
• Account management tools

• Must have an account to checkout
• Cancellation and market loss fees
• IRA minimum

Customers love how quickly and securely APMEX ships, along with the variety of products offered. Many reviewers are repeat customers. A reviewer in Louisiana has bought from APMEX for over a decade: “It is the only company that I purchase from. I have never had an issue stock, shipment, or quality of coins. Shipment is always fast and insured with tracking.”

Several customers were not happy with customer service or felt that they shouldn’t have to pay the cancellation fees for their situation.