Medical Guardian

I was fainting and I was bleeding, and I’m now a widow. So, my son decided that I need a medical alert device and he insisted on wanting to buy Medical Guardian. I told him to go ahead then. Since having my Medical Guardian device, I have peace of mind. I could take it anywhere I go. Whereas, the one I had at COAST was only in the house. I’m very satisfied with Medical Guardian. It’s really a good product.

I’m on a walker, and I was worried if I fall or if something happens ‘cause I have fallen before. I checked out several companies and I thought that Medical Guardian's service was the best. I had some questions one time and they were very helpful.

My son picked Medical Guardian for me. He got the reference and he like to see what the people said, so he picked it. I wear my device as a bracelet and it's comfortable. I have a hard time walking and so far, nothing have happened. But hopefully, everything is gonna turn out okay. I secure that I have something like this.

I can’t walk and I can’t stand. So, if I have to be in a different place, I fall. We’re doing great with Medical Guardian. We really like it. It’s very effective, and it helps us out a lot. I wear the one around my neck, and I don’t even know it’s there. I’ve had to use it twice because I fell and I couldn’t get up. Medical Guardian's team responded within minutes when I pressed the button. We were very pleased. I would urge my friends to get Medical Guardian.

I’ve been falling and I decided I need a medical alert device. My daughter found Medical Guardian on the internet, and she recommended it. I've had it for three months and I feel more secure now. If I’m out somewhere and I fall, I feel secure. I checked it one time but I wasn’t too sure about what was going on. I had to press it several times and it squealed really loud, and it didn’t seem like it was working. Other than that, the representatives from Medical Guardian have been fine. One time, I got my device on my belt and I dropped my pants too fast that it sounded like there was a fall. They reached out and I told them, “No, it wasn’t that. I had dropped my pants too quick.” The rep said okay and asked if everything was okay. That was a good response.

My husband looked up several medical alert devices for me since I've been falling. He picked out Medical Guardian and I've had it for about 3 months now. I've been using the one on the wrist, but I think I'm going to use the one around my neck. My husband is home with me all the time so I only really need to use the device when he's going out, which is rare. When he goes out, I sit on the couch with the watch on and my computer and I don't move. I don't take any chances.

Here in California, we have certain days we can water, otherwise, we can’t because of the drought. I was in the backyard on a Sunday evening watering, and I put the sprinkler down. I wasn’t pleased with its placement and I reached down to adjust it. I fell, and then from that point on, I could not get up. I lost my balance. My sister-in-law in Santa Maria had Medical Guardian, and we had been talking to her about it. But for one reason or another, we had not gotten around to it. We were just putting it off because other things were happening. But my daughter, while I was in the hospital, ordered my Medical Guardian device. I went to the hospital for about a week and then I was in the care facility for about two and a half months. It was about December when I started using it which was after I got out of the care facility.

My kids and I wanted me to get a medical alert device and so now I wear the Medical Guardian bracelet. I didn’t think I’d like the one that goes around my neck as that gets in my way. I did set it off once but it was okay. It’s the plugin in my kitchen. Now, I really feel safer having it.

I would definitely recommend Medical Guardian. I live alone. I'm in a new state and I didn't know anyone here. I do now but I thought getting a medical alert device was the smartest thing to do. At the time, I happened to see that Medical Guardian was running a special, and I got it. Since then, I absolutely feel like there's somebody there if I need them. I accidentally set off the device several times, and the response I got was good. It was disconnected yesterday and I didn't notice it. When I finally got back online, they called right away to make sure I was okay.

I have a form of diabetes known as LADA. It's very severe and classified as 1.5. With its price, Medical Guardian seems like a very good deal. However, it doesn't offer some of the things that I personally would prefer that it did. I haven't had to actually use it because with my LADA, I also have what is called "hypoglycemia unawareness". I'm incapable of punching buttons when I'm passed out so nothing does me any good unless it calls for help when I pass out. Other than that, I've actually found that it gives a sense of comfort because I know that should I need any help, they're gonna be alerted when I hit the button. At the back of my mind, I can use the device to talk to people and ask for an officer or a fireman. Should I pass out in public, people can push the button and summon a paramedic without having to find their own cellphones. Obviously, it's not the solution to my problems, but it helps because it gives me that little extra edge of security in the long run.

My daughter got Medical Guardian mostly for my wife. She had fallen about 10 times in the last two years. Then I also had a subdural hematoma and I was gonna be going through rehab. My daughter wanted to make sure I was okay. The one time that my wife did fall, we saved her laying there for a couple of hours. About a year ago, she fell and laid there for a couple of hours until somebody came home. We were very happy to have Medical Guardian at that time. I was about 10 minutes away from my apartment when the phone rang. It was some guy telling me that I better get home. My wife had fallen down in the bathroom. I was there within nine minutes and we got her up and about. That worked out fine. You just have to fall once and lay there for three hours then you would wish you had Medical Guardian. It's working for us and I'm very happy with it. It's a good deal.

I had developed some heart conditions and I live alone. My children prevailed on me and convinced me that getting Medical Guardian was a thing to do. It's one source that would serve people's needs in similar situations. It's strictly there to alert someone should I be alone and find myself in desperate straits. Someone answers right away and that's all I can ask. I pressed it about two months after I had it and then again a month or so ago. When I got a response, I told them it was no emergency and that I was checking the system. They were fine with that so everything was good.

I've had this for two months. In trying to test it, I get nothing. I got a call from customer service after I finally got through and explained the problems. She gave me a number to call with three choices of numbers - customer service, etc. I called e times and all they said was "Can't hear you" before anything else. I tried the button 3 times again. Ten minutes later I get an answer telling me to call a different number. She put me through to customer service. Music played for about 10 minutes. I had told her, "Cancel my service. I'm paying for nothing." No response yet.

I got a Medical Guardian device after I had a stroke in May. I test the device regularly to make sure it's working. In fact, I just tested it a couple of days ago. Medical Guardian said they were gonna connect me with an operator, but it took seven times before I got an operator. I'm not really happy with it right now.

I order Medical Guardian for my mom last year after speaking with a representative explaining my mom's need. They told me there was no obligation to renew since I purchased and paid for a year of service. My mom decided she doesn't need the device anymore and asked me to cancel which I did. I called and requested for the service to be terminated. A few months later I received an invoice for $356 telling me the account was overdue.

My client ordered a Medical Guardian device. It never arrived. Eventually, she forgot about it. Today, in the mail, she received a FINAL ATTEMPT letter demanding $1,078.65 for the device and an additional $350.00 for the missing device that she never received. What a scam. They will not be receiving a penny. But, as their attorney, I shall be contacting the proper agencies to further investigate Medical Guardian.

My fall detector goes off if I'm sitting in the recliner. It goes off when I move around in my wheelchair. You have my daughter my main contact, yet you call my dad when something ALLEGEDLY happens. I have fallen multiple times and the fall detector does not go off. We need to make some adjustments expeditiously or I'll go to another vendor!

Purchased MG device w/ free trial and fall detection & seemed to work great for 2 days. Hired in-home care so returned within 5 days & never signed up for service. Hounded ever since despite written replies and multiple calls to stop. #**.

Sunday a week ago I researched and asked Medical Guardian for information concerning their product for my 93 year old mother who is still living at home even though she is hearing and visually impaired. She also has difficulty walking. I paid extra for speedy delivery, insurance, and ordered/paid for the product for one year. I found out five days later they delivered it to the wrong address and had written down an incorrect telephone number! The product may be great but customer service is a negative 1.

My mother had signed up for the service for peace of mind. After she unexpectedly passed away, four days later I notified Medical Guardian. They said fine and return the equipment. I sent four emails complaining that I never received the shipping info. and let it go as I closed her estate. Now I received a letter saying they need a death certificate and they would charge me another year of service and $350 dollars if the equipment is not returned. Of course I called and noted my emails, calls, etc. They truly don't care and just want to charge for more service and cheap equipment. I cannot recommend this company. One would think in their business that people die and they should streamline the process to stop the service. Not all families know every detail of every bill and service a loved one has.

We purchased the service for my 81 y/o mother. She had the alarm service with the GPS tracker. We were told to call the company to test each month to make sure everything was working properly, which we did. The pendant was hit or miss to start. The volume on the device was so low with no adjustments you couldn’t hear anyone talk. We had to call several months about the problem and it was never fixed. We tested several months where they did not answer the call and we had to call back several times before we could get an operator. (Thank God it wasn’t an actual emergency).

First off this review is based off my experience with their reps not the device itself. I received my unit 10/10/18 - 1 base unit, a watch, and lancet. I had several conversations with my sales rep, I will leave his name out, about what I was looking for and what I needed prior to purchasing. I told him I would need about 4 extra lancets and a couple extra watches. At the end of our conversation prior to me making the purchase. He told me, he would have the extra lancets and watches shipped with initial unit, at no extra cost.

I'm 95 years old and I live alone with all of my problems with me. At this age, I hate not having something around that makes me feel safer so I got a medical alert device. Having my Medical Guardian around my neck has made me feel a little safer. However, the cable that I put around my neck to which the alarm is fastened to pulls apart. It has a snap on it which keeps coming apart and popping out all the time. So, when I wear it around my neck, lots of time if I don’t have my shirttail in and it comes awry, it falls onto the floor. Also, there was a time I set the alarm off by mistake. I was sitting down with a tray on my lap and I pressed the tray against my chest. It caught right on the button and off went the alarm. I got a call right away. I'm satisfied with my Medical Guardian and I would recommend it to anyone.

I love Medical Guardian. They rock. When I googled, Medical Guardian was the first one that came up. They've been so nice and the response time has been great. When I have fallen, they were right there. They were spot on. My sense of security now is 100%. I would not go without them. I tell my friends to buy this device as a Christmas gift for their mom or grandma.

I got the Medical Guardian Home device and I wear it as a necklace everyday. It doesn't bother me and I feel better with it. I feel safer. I got lymphedema in my legs and I fall. I fell twice this year and twice last year. I was afraid I’d fall because I live by myself. Medical Guardian gave us all peace of mind to know that if somebody tries to break in on me or if I fall and can’t get up, I’ll have that in the middle of the night because I don’t sleep good and I’m up all hours of the night. I have also tested it and I liked the response time.

I was told the watch/bracelet had GPS tracking and that it would be able to locate my wife who had Alzheimer's if she were to wander. Turns out the rep was wrong. The wearer would have to depress the red button on the side of the watch in order to transmit their location. An Alzheimer's victim wouldn't be able to do this. So I called for a refund and was told it would be done within days and to just keep the watch. I told them I did not want the $99. watch. The rep said, "Keep it anyway, we'll still refund your money." Weeks later when checking on the refund I was told I had to return the watch first. I did and still do not have the refund. Ridiculous for them to advertise that the watch will track people with dementia. And, their ad should disclose how it works so people less proactive don't get stuck with this article.

Nancy was falling. Once, she fell out in the garage and laid out there about five hours before anybody could find her. Now that she has Medical Guardian, she feels better and so do I. She has the watch, a pendant and a lockbox. And we hope it’s gonna work out well. So far, we’re pleased with Medical Guardian. We know there are other services out there but we think we’ve got the best. We made the purchase after seeing their consumer rating. Also, it did not require a long-term contract. Dealing with their team has been a good experience as well. I’m located here in Philadelphia and they’re headquartered here. So we’ve had no problems with them. Their response was also very good and professional.

I had some serious falls and couldn’t get up. I had to call the 911 and they came and broke my door down and took me to a hospital. So my son ordered the Medical Guardian and I feel a little safer with it. I'm very satisfied so far.

I received an unsolicited call from one of your representatives. They were wanting me to upgrade my service using a pager type instrument that could monitor me anywhere I went. This would only be an additional $10.00 a month. I agreed to TRY it. Within a week $90.00 had been charged to my account. I have not tried it and feel robbed of my right to decide whether to keep it or not. Right now I will be returning it and demanding a refund based on the way this was handled.

When my father-in-law was in the hospital and had congested heart failure, we wanted to make sure that if he walked, he could hit a button in case he would fall. So, we got him the medical alert system with the GPS from Medical Guardian. When I was doing the research at that time, they had the best ratings. We also liked the distance covered by the device. We wanted to make sure that if my father-in-law would be walking, it would work. And we got him the Mobile so that he can wear it on his belt or put it on his purse. Our experience with Medical Guardian was very good and very easy. Everything got sent out to us very nicely, too. I would recommend them.