Medical Guardian

My father-in-law and mother in law had a medical alert device but it was screwy. My father in law had dementia and he would love to press buttons and he pressed his button a lot. The nice people would come on and ask if he needed something or if he fell. And 99% of the time, it was always a false alarm. Then when it was a real alarm, they took so long to answer the phone. I don’t know whether it was understaffed or a bad time or that the person wasn’t trained. But I ain’t paying the money that they want if they’re not gonna perform and help me feel satisfied that I wouldn’t have to be here 24/7. That's why we changed over to Medical Guardian.

Here in California, we have certain days we can water, otherwise, we can’t because of the drought. I was in the backyard on a Sunday evening watering, and I put the sprinkler down. I wasn’t pleased with its placement and I reached down to adjust it. I fell, and then from that point on, I could not get up. I lost my balance. My sister-in-law in Santa Maria had Medical Guardian, and we had been talking to her about it. But for one reason or another, we had not gotten around to it. We were just putting it off because other things were happening. But my daughter, while I was in the hospital, ordered my Medical Guardian device. I went to the hospital for about a week and then I was in the care facility for about two and a half months. It was about December when I started using it which was after I got out of the care facility.

I have a form of diabetes known as LADA. It's very severe and classified as 1.5. With its price, Medical Guardian seems like a very good deal. However, it doesn't offer some of the things that I personally would prefer that it did. I haven't had to actually use it because with my LADA, I also have what is called "hypoglycemia unawareness". I'm incapable of punching buttons when I'm passed out so nothing does me any good unless it calls for help when I pass out. Other than that, I've actually found that it gives a sense of comfort because I know that should I need any help, they're gonna be alerted when I hit the button. At the back of my mind, I can use the device to talk to people and ask for an officer or a fireman. Should I pass out in public, people can push the button and summon a paramedic without having to find their own cellphones. Obviously, it's not the solution to my problems, but it helps because it gives me that little extra edge of security in the long run.

My husband had a very bad stroke. Though he's functioning, he's himself around the house. We got a medical alert device to be able to leave him just a little bit. Also, if he is alone and he's so scared, he can push it. Medical Guardian offered the equipment for free which was nice. The initial when they came was great. Then, they helped us through the phone to set everything up. We went with the Freedom model and it has a watch and a button. We have both but he prefers the button. The watch is kinda buzz and it irritates his skin on his wrist.

I underwent 2 complex spinal fusions in May. Since I live alone, I reviewed medical alert companies. The reviews for Medical Guardian were mixed but positive overall. I originally ordered their best package with coverage for outside trips and all of their devices. It was way over my budget & probably ordered under the haze of anesthesia! When I arrived home, my caregiver/friend discovered what I had ordered. She called the company and said that she needed a refund and a different package. She spoke with KATRINA in the cancellation department. Katrina was very courteous and explained my current package and less expensive packages as well. She was very understanding as to why & how the most expensive package was ordered. At the time my friend called, she had recently signed up with Medical Guardian as well and had received a special promotional deal.

We purchased the Freedom Guardian for my step-father, who is 82 years old, and the medical alert system seems to be working well. The watch does not provide accurate current weather or forecasting information, however. We live in the SW desert and the watch currently claims the temperature is 85F whereas it is in fact 105F! We spoke extensively with the customer care operator and also with his supervisor about this problem. Both said that the weather feature is not really an important feature. They were neither able to resolve the problem nor were they willing to exchange the watch for one with a working weather feature. My step-father decided to keep the watch, but we are nonetheless disappointed. It makes him less eager to wear the watch, which is indeed a shame.

I’m alone and I’m 89, and my daughter thought maybe I needed something. She heard a Medical Guardian advertisement and she got me a medical alert device. My device is all right. I test it once a month and Medical Guardian's response is fine. Medical Guardian is expensive, but it's worth it.

Called at the beginning of June to cancel service and to remove the billing information from account. The representative tried to offer a discount, but I told him that my mother never used or turn on the unit the whole year she had it and my daughter was moving in. He said I had to return the unit with bracelet and necklace plus insure it, but no rush because service was good until the 22nd. Fortunately, I gather equipment and mailed it certified, which Medical Guardian received on June 14th. I confirmed the delivery and then called again to confirm cancellation of my account and to remove my credit card information.

I’m 90 years old and my kids were afraid that I might fall and they wanted me to have a medical alert device. I keep my Medical Guardian around my neck and I’m satisfied with it.

I’m old plus my kids thought I needed a medical alert device. My Medical Guardian works fine. And I'm confident that I got the pendant if I need it. The Medical Guardian team is very friendly and they help me out.

I feel safer having my Medical Guardian device. I had a stroke in 2016, so I decided to get it. I had it installed but I never had to press anything because I haven't had an emergency since then.

My brother insisted that I get a medical alert device since I live alone. I saw Medical Guardian's ad and I called them. I test the button every month, and the response I get is fine. I have three things that I check. I check them all at the same time, and it goes very quickly.

My daughter got a Medical Guardian device for me, and it’s doing okay. I haven’t had to use it yet but it makes me feel a little safer because I’m wearing my bracelet. It's comfortable to wear, too. I would recommend it to a friend.

I have a problem with my balance and my family and I are afraid of me falling. I also live alone and that’s why I wear Medical Guardian's alert device. I’ve been in this neighborhood for years and it’s not the best one, so I just stay alert and I keep the device with me at all times. I use the Home model and so far, my experience with Medical Guardian has been wonderful. One time, I had the device on in bed and I must have rolled over on it because I keep it around my neck. I was awakened by the speaker when their rep called my name. She asked me if I needed help and I apologized because I didn't need any. Other than that, I haven’t had to use it.

Two of my children bought me a Medical Guardian device. They're feeling more secure that I have it. I'm wearing it because they paid for it. If they stop paying for it, I'll send it back. Wearing it is okay but people say it looks like a watch. You have to wear another watch with it if you want to see the time. But I'm not dissatisfied with it. I used it once and it worked. It was an emergency situation and the response time was fine.

I have scoliosis. I need a little help. And my daughter was afraid I'd fall somewhere. She got me a medical alert device from Medical Guardian. I've had to be by myself some lately. And it's reassuring to have that. Several times, I've accidentally leaned against something. And I had one call from the Medical Guardian team where I asked them to call my daughter. They quickly got back to me. They're always very nice, too.

I live by myself and my legal guardian contacted Medical Guardian for me. I got their medical alert device and I wear it on my neck. Having it makes me feel safer and when I tested it, their response time was good.

I had fallen a couple of times and the last time I fell, I broke my hip. I got a Medical Guardian device and I usually wear the bracelet if I’m home alone or if I go out. I feel okay with having it. So far, I have not used the device which is a good thing. Even though I have not used it, I feel safer knowing that it’s there. I have a tendency to fall. But I haven’t tested my device in quite a while just because I forget about it. I need to do that.

My daughter got a medical alert device for me because I slipped in my bedroom. I didn't really fall. I just gently slid down the side of the bed, but I spent eight hours on the floor because the medical alert system in my apartment had been turned off without them telling me. My daughter's cat used to pull on the string and call the EMTs. The whole system was disconnected so that that wouldn't happen. I moved in but the medical alert system was not reset. Even though I was able to trigger it on my way down, I had no telephone near me. I couldn't get up. I spent 23 days in the hospital.

We looked up places offering medical alert devices and found that Medical Guardian had such a good rating. I have both devices that are worn on the neck and on the wrist and I've been feeling secure since. I had to use the device once and the reps responded very well. I'm glad I have Medical Guardian.

I live alone and I had a hip replacement, and I had also dislocated my hip once. I got a medical alert from Medical Guardian, and I felt secure when I was wearing it all the time. I have it by my bed now. I don’t really use it during the day. I did wear it continuously for several months till I got more mobile. But I really didn’t like wearing it because the cord was way too long for me. If I were to get another one, I would get one that I can take with me when I go out for a walk. Other than that, I had one instance when I had to use it. I dislocated my hip the second time, and I had it on, I also had the cellphone in my pocket, and I got very good response on that.

My father-in-law is in his 90s. And he’s fallen before and even though he lives in an apartment in our house, he could fall, and we wouldn’t know even if we were home. He’s not in our living space although he’s feet away but has his own space. I went to our senior center and asked them for a list of medical alert providers and the one that we got for my father-in-law is a watch from Medical Guardian. It’s the watch one where you can leave the house, and it looks nicer than those little bands.

My husband died last summer and I went back to Kentucky. I was in a big house with a basement and an upstairs. I was there by myself getting ready for a sale and I thought I could fall down these basement stairs and no one would know for days. So, that precipitated my getting the Medical Guardian alert device. I first heard about it on Facebook. It was rated a 5 and better than a lot of others. I also got a very good deal for the first year where I got two months free, and I paid the year in advance.

Since my husband passed away, my daughter contacted Medical Guardian for me so that I wouldn’t be alone in the house and I’d have some kind of device to call if I need some help. Having it changed my sense of security and so far, I'm happy with my experience.

I’m turning 92 years old and I don’t get around very well. My children were afraid that I was gonna fall and I would not be able to get up. They made all the arrangements to have this device from Medical Guardian and so far, the only time I used it was when I hit my hand between the couch and the chair. I was trying to move it and I accidentally pushed the button, but there was nothing wrong. Still, Medical Guardian's reps responded within seconds. It was very fast. I feel safe having Medical Guardian. I can stay here by myself without too much trouble and I’m happy with it.

My Medical Guardian device is working good. I got it in case I fall. In the apartment I live in, they have the call but it's in the bedroom and in the bathroom. They don't have any of that in the living room. So I got my Medical Guardian device around my neck if I fall in the house. I can press the button. And I can imagine somebody will come and get me. I was worse now than when I first got Medical Guardian. When I first got it, I can kinda get around a little better and I could get up. But now, I can't get up. I can hardly move around. But with the Medical Guardian device, I feel a lot better. If I fall or anything happens, I can call and they’ll send somebody.

I'm wearing my Medical Guardian device. And I've not had to call them but once, so it’s very good. I had a stroke in March last year, and my left side has been paralyzed and I have only one eye. And I have fallen twice, so my device has been a blessing. I'm 87 years old and I live alone, and that was why the kids got it for me. I feel secure with it. I'm wearing the device that is like a watch on my wrist. And once, I didn’t hook it up and the Medical Guardian team called to tell me the battery was turned down. My experience was very good.

I had a problem of falling all the time and one time that I fell, I was on the ground for about almost two hours before help came. My daughter recommended me to Medical Guardian and since I'm here alone, I feel a little more secure now that I know that I’ve got something that I can fall back on and get help if I need it. But the cord broke on the thing that I put on my neck, so I just make sure that I carry it with me.

I wear my Medical Guardian on my wrist and I feel pretty good about it. I have it because I'm alone. I have fallen too but I don’t fall very often. The only thing is you have to keep it on all the time. It kinda rubs the skin so you have to take it off and clean it. Sometimes Medical Guardian gets in touch with me because they thought I called them. I might have been doing something like maybe bumping it. They let you know that somebody’s on the way but it takes them a couple of minutes.

I'm 95 and I live alone. The kids kinda talked me into getting a medical alert device because I could fall, so I got Medical Guardian. I'm wearing the necklace and so far, I haven't had to use it yet. But a couple of times it didn’t work, so I called them. They answered me and told me what to do to check it out. I did that twice and they were very nice. Since having the device, I feel good that if I fall, I can get a hold of somebody.