Ticketmaster data breach compromised over 500 million accounts

Hackers have reportedly compromised Ticketmaster's computer network, stealing files on 560 million customers - Photo by UnSplash +

The hackers are trying to sell the data for $500,000

Ticketmaster users: beware. The company has been involved in a massive data breach that is reportedly affecting 560 million users’ data. 

CyberDaily, an Australian publication, was one of the first sources to report on the breach because of the timing of the alerts. While Ticketmaster and its parent company Live Nation have yet to address the breach, Australia’s Department of Home Defense confirmed it has reached out to Ticketmaster directly, and reports the data breach is legitimate. 

A notorious hacking group known as ShinyHunters is also confirming it has successfully breached Ticketmaster’s security. Experts have found that the group is posting on the dark web that they intend to sell the data for $500,000. 

The hackers have gotten access to roughly 1.3 terabytes of personal information. Ticketmaster users have a lot of personal information saved to their accounts – their names, addresses, emails, credit card information, order history, etc – all of which are now in jeopardy. 

The effect on consumers

While more information on the data breach is likely to be released in the coming weeks, consumers can still take action to protect their personal information as much as possible. 

The National Cybersecurity Alliance, a nonprofit organization designed to make the internet safer for consumers, has created a list for consumers who are concerned their data has been compromised: 

  • Change your password. Make sure your passwords are unique for different sites, are hard to guess, and include different combinations of capital and lowercase letters, numbers, and symbols. 

  • Don’t reuse passwords. While it can be difficult to think of new passwords, doing so can protect your data from being stolen across more platforms. Using a trusted password manager can help store all of your different platforms in one secure location. 

  • Use multi-factor authentication. Multi-factor, or two-factor, authentication adds an extra step to the login process. This could include inputting a code that’s been texted or emailed, using face ID, or some other form of identity verification that must be completed before logging into your account. 

  • Monitor your credit cards, banking information, and credit reports. Keeping an eye on these accounts regularly can help ensure there’s no suspicious or unauthorized activity. Especially in the early days of a breach, or if you’re unsure if your information has been part of a breach, this can help to identify any potential issues. 

  • Report any suspicious activity to the Federal Trade Commission (FTC). Consumers can report identity theft, get a recovery plan, and take the steps to recover all of their personal information. 

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