About CarShield
CarShield offers customizable vehicle service contracts that cover new and used cars against malfunctions or breakdowns. Along with these extended warranties, CarShield also provides 24/7 roadside assistance, towing services, rental vehicles, mobile app access and exclusive customer rewards. Month-to-month coverage plans include flexible monthly payment options to fit as many of your needs as possible.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
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- 1 stars
Pros
- More plans than many competitors offer
- Plans start at $99 per month
- Free access to 24-hour assistance and repair facility map
- Month-to-month, price-locked plans available
- Covers cars with up to 300,000 miles
Cons
- Rental reimbursement isn’t standard
- Oil changes and tire rotations not included
Bottom Line
CarShield's high points include its month-to-month and motorcycle coverage. Although CarShield's quote process isn't the best, its numerous plans and lax vehicle requirements make finding the right coverage easy.
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Had to replace my 2018 Impala evaporator core and it would have cost me 2000.00 out of pocket if I didn't have Car Shield. I took the car to the dealership services and they took ...
Read full reviewIt was a wonderful experience for me to see that CarShield really care about their customer. I told them I couldn't pay my bill and they went beyond and out their way to make sure...
Read full reviewWhat is CarShield?
CarShield offers vehicle service contracts for new and used vehicles, including motorcycles, ATVs and cars with up to 300,000 miles. The company has six contract options, almost all of which are available on a month-to-month basis, so you aren’t locked into a long-term commitment. Contracts are available both in English and Spanish. Most warranties are transferable, too. All CarShield plans also include access to a customer app that allows you to manage your plan, request 24-hour roadside assistance and get exclusive rewards.
CarShield cost
CarShield’s rates vary widely, but you can expect prices to start around $100 a month. You can buy your coverage on a month-to-month basis at a price-locked rate. That means that your monthly price will never go up once you begin your coverage, and your protection lasts only as long as you want it to. If you decide to remove your vehicle’s CarShield policy, you can conclude your coverage at the end of the month.
Details like contract lengths, deductibles and other fees can be found on the sample policies on the company’s website. The best way to get precise prices is to contact CarShield. You can get a free quote from CarShield by submitting your information via its online form or by calling. CarShield reviews do mention that the quote process can be tricky, with salespeople preferring to call about quotes rather than email.
What does CarShield cover?
CarShield has six protection plans available for both new and used cars, offering protection that ranges from powertrain coverage to a bumper-to-bumper warranty. CarShield’s six contracts are as follows:
- Diamond
- Diamond is CarShield’s plan that most closely mimics a manufacturer’s warranty, covering up to 5,000 components. It covers everything the Platinum plan does and more, including the following most common components:
- Engine
- Transmission
- Drive axle(s)
- Transfer case
- Air conditioner
- Fuel delivery system
- Fuel pump
- Starter
- Alternator
- Power windows
- Water pump
- Fuel injectors
- Steering
- Suspension
- Brakes
- Electrical system
- Instrument cluster
- GPS
- Factory audio
- Radiator
- Wiring harness
- Emissions
- Platinum
- Platinum is CarShield’s comprehensive plan. It covers everything the Gold plan does and more, including the following most common vehicle components:
- Engine
- Transmission
- Drive axle(s)
- Transfer case
- Air conditioner
- Fuel delivery system
- Fuel pump
- Starter
- Alternator
- Power windows
- Water pump
- Fuel injectors
- Steering
- Suspension
- Brakes
- Electrical system
- Instrument cluster
- GPS
- Factory audio
- Radiator
- Emissions
- Gold
- Gold is CarShield’s powertrain plus plan. It covers everything the Silver plan does and more, including the following most common vehicle components:
- Engine
- Transmission
- Drive axle(s)
- Transfer case
- Radiator
- Air conditioner
- Fuel delivery system
- Fuel pump
- Starter
- Alternator
- Power windows
- Water pump
- Fuel injector
- Silver
- Silver is CarShield’s powertrain plan and its most affordable coverage. It covers the following most common vehicle components:
- Engine
- Transmission
- Drive axle(s)
- Transfer case
- Water pump
- Aluminum
- Aluminum covers electronics- and computer-related components, including the following most common vehicle components:
- Starter
- Alternator
- Power windows
- Steering
- Fuel delivery system
- Electrical system
- Instrument cluster
- Factory audio
- Wiring harness
- Suspension
- Water pump
- Air conditioner
- GPS
- Brake system
- Radiator
- Other coverage
- CarShield’s other plans cover components on motorcycles and ATVs, including the following components, if applicable:
- Engine
- Transmission
- Drive axle(s)
- Fuel pump
- Starter
- Alternator
- Water pump
- Fuel injectors
- Steering
- Suspension
- Brakes
- Electrical system
- Factory audio
- Radiator
The Diamond plan is similar to a manufacturer’s warranty, often referred to as a bumper-to-bumper warranty. It is the most extensive plan offered by CarShield. CarShield suggests the Platinum plan for older vehicles since it offers significant coverage.
The Gold plan is billed as a good option both for used and high-mileage vehicles, while the Silver plan is CarShield’s most basic and affordable plan. This is a good choice if you want simple coverage at a low price.
The Aluminum plan covers high-tech items, and plans for motorcycles and ATVs offer customized coverage for those vehicles.
The above lists contain only the largest or most popular covered items, so each plan likely includes other parts you may be interested in. For more details on costs and what each plan covers, talk to a CarShield representative.
How does CarShield work?
CarShield provides extended auto warranties for new and used vehicles to protect you against the costs of unforeseen breakdowns. When you need a repair completed, bring your vehicle to an ASE-certified repair facility and file a claim. CarShield helps you find a licensed facility through its Shield Repair Network. Once you pay a small deductible, your selected plan pays for the rest of the covered repairs.
Make sure to read the terms and conditions of your contract so you fully understand what CarShield covers. Contracts are available in English and Spanish. Most CarShield contracts are also transferable, meaning the warranty can still cover the car even if you sell it. This can increase the value of your vehicle.
Additional CarShield benefits include towing, roadside assistance and rental cars, app access, and a map locator for ASE-certified repair facilities.
CarShield FAQ
Is CarShield a rip-off?
No, CarShield is a legitimate company offering extended vehicle warranty plans. Before settling on any warranty company, it is important to do your research and understand its cancellation and refund policies, along with its various plan offerings. Doing this early on helps you decide what is right for you and avoid scams or rip-offs.
How much does CarShield cost a month?
CarShield does not offer pricing on its website, as costs vary based on your vehicle’s type, age, mileage and coverage. However, CarShield plans could cost you as little as $2 per day, depending on your selected plan. No matter which plan you’d like to go with, you can get a free quote by calling the company’s customer service or submitting a form online through CarShield’s website.
Does CarShield cover electrical problems?
Yes, the Diamond, Platinum and Aluminum plans cover electrical issues.
What doesn’t CarShield cover?
CarShield does not cover oil changes or similar routine maintenance issues. It also does not cover oil leaks unless they are a result of engine failure and you have one of the appropriate plans. Be sure to check your plan’s specific coverage policies.
Is CarShield worth it?
CarShield is a solid option, depending on your warranty needs. It offers a wide variety of plans, which can be especially helpful if you aren’t yet sure what kind of coverage you want. Additionally, it provides protection for vehicles with up to 300,000 miles. This makes CarShield a superior choice if you have a high-mileage car.
We like that it offers month-to-month plans— that means that you aren’t locked into a full-year plan. If you decide it’s not working for you, then you can simply not renew your coverage for the next month. Plus, having contracts available in Spanish is a big benefit if you’re not as fluent in English. If you’re looking for an extended auto warranty with a solid reputation behind it, consider CarShield.
CarShield Reviews
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CarShield sent out help for my 2007 Toyota Corolla, the representatives were on time. They gave my car a Jumpstart, a few miles down the road my car broke down. They were on the job and paid for my towing services. Thanks CarShield!!
We’re happy to help. Let us know if you need anything else.
I reasonably believe CarShield auto protection honors their coverage protection, that provide safe operational quality a vehicle owner can afford without a strain or financial hassle. Their willingness to handle claim in a professionally timed manner, make me glad I am a CarShield contract holder.
We're happy to hear this. Let us know if you need anything else.
That's right all American made thru an thru. CarShield never skip a beat when asking questions. Let's say I do my research in advance. After done doing that I wait let it sink in. Sometimes another question comes up. Off I go looking for answer. When time comes I call being prepared in advance sets the tone on getting what I want out of business is the gold. With CarShield not once sat phone down transfer call or even disconnected call. That's rare. My aim is to trap em make em confess what they are selling not as true as they are advertising. I was in for a real test. CarShield doesn't repeat, doesn't carry on nonsense, disconnect phone call transfer call to nowhere while you wait listening to piano music played by a 3 year old. This is hard to find into days fast times.
CarShield not once miss a beat. On top of every question I ask. Straightforward, relax, control. Honestly knew they knew their business. They don't know how question was coming at me before could answer. CarShield would give answer I never thought of or researched. I was in awe what was told. I wanted in. I wanted be part of a Team that is first class. Now I was getting nervous why my truck 23 years old 92450 miles I really felt no way going to put a warranty on it. CarShield did outstanding!
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
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On January 16th I requested service for a tow truck. Everything went well, except when the tow truck arrived the driver informed me I wasn't going to be able to ride along because their company wasn't allowing customers to ride with them due to COVID. Therefore, I had to incur cost for a rideshare. In the future, please ask tow companies if drivers can accompany the driver or not. Customers need to know ahead of time if there is going to be a cost involved.
On this specific occasion, the experience was good. This is why I gave it a rating of 4 stars. Overall, not so much. On this same occasion, I had my car towed to the dealership. Now, to make a long story short, I told the car advisor I had a warranty. He informed me if I wanted to get back home that same day (I was in San Antonio, TX and I live in Austin, TX) I would not be able to use the warranty. He tells me it's about a 2-3 day process: calls the warranty company, the rep comes the following day ( generally), receives the information from the rep the next day, and then the work can begin on the 3rd day. And to wait three days, to be told the repairs are not covered, is unacceptable!!! I ended up paying $1697 so I could get home that same day.
First, no one has 2-3 days for a rep to come out to view the repairs of your vehicle. When your car is not working you need it back as soon as possible, especially if you're out of town. A better process would be for the advisor/mechanic to call Credit Shield and state what repairs are needed, and Credit Shield could let the advisor/mechanic know right then whether or not those repairs or covered.
Second, if I am having to pay $1697 and I pay Credit Shield approximately $900/yr (for which most times I am having to pay out pocket), then I might as well save the money I'm giving to Credit Shield and not have to worry if the repairs are going to be covered. At the end of my contract, I will not be using Credit Shield any longer.
Sorry to hear there may have been confusion about your coverage. Give us a call sometime and we can go over your policy and answer any questions you have.
I was driving down the road and the check battery light came on the like the car is possessed. The ABS then the Transmission light and Engine light, I pull to the side of the road and called for some help with this car possessed. I received outstanding support and assistance. Finally all was going to be alright. Tow truck was on the way. My breakdown begin at 9:20pm and I was home in my nice warm bed by 11:00pm MTS time. Not bad. Now for the pain of repairing that possessed car but wait I have CARSHIELD. That will ease the pain of the repairs. Thank you Car Shield. Do drive without it. THAT'S THE FACT JACK.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
When I initially called to join CarShield (I Called!), I didn't know before but I know now that the customer service representative did not give me all of the different plan details I needed to make a good informed decision as to which plan to select. It was more like he chose for me. In fact the representative I spoke with was kind of pushy and intimidating. He was short with me and aggressive in my opinion but I still acquired the service because I knew I needed to get the protection.
It was not until I remembered that I even had Car Shield, because I forgot, that I realized Car Shield had specific plans. Plans to cover emissions. This was disappointing because I didn't know about that plan. So, I would just have to say, when your representatives speak to a potential customer who initiated the call themselves, give the customer the choice to choose their own plan. I wish I had the full plan but CarShield did pay for my transmission repair and I am grateful for that. I just couldn't afford to pay for the additional repairs with my emissions. Ugh!
We're sorry to hear this. Unfortunately, the plans that you qualify for are based on your vehicle's year, make, model and mileage. When you set up your coverage, it had too many miles to qualify for a plan covering emissions. We are happy to hear that we were able to assist you with your transmission, though. If you have any other questions, do not hesitate to give us a call.
I requested review of a claim made by a Jag dealership. I felt that something was amiss from their call explaining the diagnosis. They failed on even simple issues, neglecting to install new wiper blades as I requested. Worse still, they didn’t didn’t even offer me the choice to buy repairs. CarShield declined the claim and Long story short: the diagnosis was incorrect on both of my issues! CarShield realized that they were given 2 conflicting reports which caused them to decline. I would have put the repairs on my credit card and been furious when it wasn’t fixed.
I am a retired Service Manager from the auto dealership universe. Nothing Palm Beach Jaguar did met the mark. Everything CarShied did met the mark ++. A low performing dealer is aa affront because of their premium pricing. I spent many happy years in that business, working hard to be “worth” the premium. Causing clients to suffer a crisis of confidence in the dealer as well as in their Jag is an enormous disservice. I am pleasantly surprised (understatement) to find a such a high ethical standard n my extended warranty co. Thanks Again!
P.S. The accident and subsequent events undermined my ability to trust people. I’ve undergone brain surgery, am scheduled for neck/lumbar surgery to relieve some of the pain. So, finding that CarShield was a Great decision boosted my confidence.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I had to update my account information because my bank card information was stolen from another transaction. CarShield was very helpful in setting up my new card information. I highly recommend Car shield. Very professional. And the price is very good.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
I would definitely recommend this company to anyone who needs an honest straightforward warranty company. My vehicle developed a problem before my policy actually started. I called customer service, explained what happened and was issued an immediate refund. These people are the greatest.
We're happy to hear this. Let us know if you need anything else.
Because of the downturn in the economy and the uncertainty about my ongoing income, I had to cancel my subscription. Your service was not at fault, here. It is the excessive spending, by the current political regime in office, that has put me and countless others in an economic vice, by not having the ability to continue with the service that you offer. Maybe, in 2024, if we have a successful political regime change, my situation will change for the better, and I will be able to re-enroll in the service that you offer.
We're definitely sorry to see you go and appreciate your time to leave a review. If you ever want a start back up with us, we're just a phone call away!
I had lost the keys to my car so I had to have my car towed to the Chevy place to have a new set of keys made. It has the the keypad and the Chevy place is the only one that can make the key parts for it.
Thank you for your time and review. If you have any questions give us a call!
As I mentioned, everyone I encountered was professional and knowledgeable. I understood what I was purchasing and determined that it was a product that met my needs. I believe that the incentive to purchase was reasonable and fair. I will definitely recommend your product to my friends.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
CarShield Company Information
- Social media:
- Company Name:
- CarShield
- Company Type:
- Private
- Year Founded:
- 2005
- Address:
- 333 Mid Rivers Mall Dr
- City:
- Saint Peters
- State/Province:
- MO
- Postal Code:
- 63376
- Country:
- United States
- Website:
- carshield.com