CarShield Reviews

I've been with CarShield since I got the car, which is about four years. It's the only one I watched first. It sounded good, and after I got it, it was okay. I've heard some bad things, and I've been getting phone calls, which I don't like. But other than that, it's been good. My experience with submitting claims has been good, too. My agent at the Honda dealer takes care of my car and submits the claims.

I bought my truck brand new in 2020, and I put a seven-year extended warranty through the dealership, General Motors. They don’t have their own company that does that, so they use a company called Ally. I've never used it, and I still have a year left on that warranty. So I was thinking that before I let that expire, I'll get another extended warranty. My truck only has 11,000 miles. These people would call me, and I'd tell them I have a warranty right now, but I'm looking to get another warranty because I don't want to get rid of the truck. They would hang up on me or be rude to me. But CarShield wasn't like that. The reps treated me great on the phone, better than any. I probably talked to 25 different companies over six months. And CarShield was, by far, the nicest on the phone, which is huge. Nobody needs to be talked to rudely.

People would be smart to call CarShield. We've had CarShield on our Explorer for eight years. I'm happy with what I've dealt with and they have always been friendly when I've talked to them. The only thing I've noticed is it's not just called CarShield anymore. It's called American CarShield and they're based out of Colorado or somewhere else.

I wanted to give an extended warranty a shot. CarShield is the only one I know of. Signing up was easy and the representative who helped me sign up wasn't that bad. They just needed my money and my information. Payment wise, it wasn't that bad as well. About two months after getting CarShield, my car ended up going down and it's currently at the mechanic shop now. I already ended up buying an engine because it's September now. This happened in August. I'm still carless. So, I'm hoping that if CarShield can't get a engine, maybe they could just help me with the repair payment. I'm about to spend $4,000 on repairing my car, and I'm still trying to figure out how I am gonna pay for that. It's nice having CarShield, but I don't see any benefit from it. I'm still waiting for them to let me know if they're gonna do anything about the situation I have in my car right now.

The last time I took my car in for service, I had some problems that needed to be fixed and I complained to the service manager about the costs. Some things didn’t need to be done, but he did them anyway, and then he said that I ought to get insurance on my car. I was comparing Endurance and CarShield, and my service manager thought CarShield was better, so I canceled Endurance and went with CarShield. As it turned out, I needed something done.

I was deciding between CarShield and Endurance. When I did the Consumer Reports, I saw that one report says CarShield is number one, and Endurance is number two. Another one said that Endurance is number one, and CarShield is number two. It was a percentage point difference, like 9.6 out of 10. The first one that I called was CarShield, and that was why I'm with them.

They require your car be left at mechanics for days for an unqualified inspector view work needed. The inspector argues with mechanics on work needed refusing needed repairs. You have to pay for the rental, they refuse to pay required damaged waivers for rental. I know have already been without my car a week, used 5 of the 7 days given for rentals and the repairs needed weren't done. Now I have to drop off at a new mechanic to be reinspected and HOPEFULLY fixed, but cannot get a rental bc already used 5-7 days given so how do I get to work?

My vehicle is pretty old and I had bought an extended warranty when I bought it and that ran out. I figured if something goes wrong with it, an extended warranty sounds like a good idea. CarShield kept talking and the price kept coming down until it got to where I thought it might be reasonable. The plan I got sounded like a good deal for an old car. I haven't had any experiences with them yet, but so far, I'll give them a 4.

Signing up with CarShield was easy. I did it over the phone. They made it pretty easy to understand. If I had any questions, they made sure to give me clarity. And she made me feel comfortable purchasing and moving forward. The cost seemed reasonable to me as well.

So far, my experience with CarShield has been good. I've just got them and while I haven't had to use them, they seem to be right on top of things.

Our car is almost paid off, and the warranty has expired. We got an extended warranty from CarShield, and the rep we worked with was very nice.

I recently bought a used vehicle and thought it was a good idea to have an extended warranty. I went to a few different companies and finally went with CarShield. It was good when I signed up with them. They were nice, and they were professional. It would be nicer if the cost were lower, but they seem to give me a fair price, and it fit within my budget. I'd recommend CarShield.

I've been very happy with CarShield. I've been a customer for several years and my experience has been very good. I have a 2014 F-150, and the motor mounts were wearing out, and I went through CarShield, and they replaced them for me for my $50 fee that I had to pay. The only thing is I have our local repair shop here in my town, and he won't deal with CarShield because it takes forever for those folks to get their money. So, I had to go to a Ford dealership to get my car done because he wasn't willing to wait the extra couple of weeks to get paid. We used him earlier on a different process. We had a problem with my radiator, and CarShield took care of it, but it took him three weeks to get paid afterwards. He said that's not something he can afford to do. They're really good people. I really like them. They do all of my local service work, but when we get into something that's more expensive, they're not willing to wait.

It was a reasonable price that CarShield gave me. Also, they answered my questions. I didn't have problems signing up.

I wish CarShield used original parts, especially if they're still available. If there are still original parts manufactured by the company, there should not be off-brand parts being used on your car. It’s been a month since I had a repair on my car and the dealership handled all the communications with CarShield. They went through with the claim and did what they were supposed to do. If you're a person who doesn't like spending a lot of money upfront, CarShield can help. These days and times, it's hard to save money. No one likes to pay this bill every month, but it saves you on the back end, like a little insurance, if it's covered. Some things are not covered, though, so I don't know if that's a good or bad thing.

I've had CarShield for about two years. At the time I signed up, it seemed like the best option. The price was good. The deductible was good. Submitting a claim was easy. The complaint I have is their limited number of repair facilities where I live near Nashville, Tennessee, and the fact that they don't use the dealerships or the vehicle make.

I've seen an ad for CarShield, then I priced them out and called a couple of different companies. CarShield seemed to have the best deal. I liked their price and what they covered. I went with them, and the enrollment process was simple. Communicating with them has been pretty easy too. I called them this morning for something, and they answered right away.

The sign-up with CarShield was very simple. The payment was also straightforward. I like their coverage.

Sooo easy! With warranties on two vehicles, when claims were needed, service was courteous, prompt, and professional!

I took my car to a place that was recommended. I paid for the diagnostic tests thinking that some of the repairs would be covered, but wasn’t. Break pads I knew I had to pay but break rotors and labor. Total $ 891.49 not including diagnostic. Was expecting to pay less.

I like to take care of my vehicle, so I wanted to keep an extended warranty. I signed up with CarShied. And from what I saw in comparison, the differences that kind of stood out to me were that CarShield is a bit more expensive than other places. But the one good thing that they had that others didn’t was that, as long as you have the service, your car is covered, even if it's 300,000 miles. And, a lot of the others have contracts that end.

Do your research. Get three prices, compare the plans, and go with the one that you think is going to be best. CarShield does all that. I would recommend them. Everything was as advertised. I looked at a few companies. There's a lot of advertising, but CarShield seems to be as good, if not better, than everybody. Also, their sales rep was very knowledgeable. She worked for somebody previous to CarShield, so she knew what the competition had compared to CarShield. She was able to answer all the questions I had and clarify anything. It was easy and very good. My payments are monthly, so they were reasonable. It's nothing that's going to break the bank.

I always usually have coverage but my three years and 36,000 was up on my Honda Odyssey. I called Endurance and CarShield and compared them. Compared to Endurance, CarShield's pricing was less. The CarShield people were very kind and thorough as well. Their customer service and the way they talk to you is very polite and kind. The only negative is CarShield doesn't cover the car right away. I didn't need anything 'cause the car is only a 2023, so it's fairly new, and it has low mileage on it. But I have to wait till the 90 days, 200-mile thing is in.

At the time I signed up with CarShield, they were the only one in town. I've been with them for three years now. I placed a claim recently for the transmission that was bad. The mechanic handled it, and then they contacted me. That claim went good. The only thing was the transmission cost $9,600, and my end somehow ended up being 5,000. Out of a $9,600 bill, I paid the majority of it. They covered their part, but they made it difficult to just say, “Okay, that's it. No, you got to have this brand new. You got to have that brand new.” All of a sudden, that stacks up, and it's not on their dime.

Signing up with CarShield was easy. The rep I worked with was friendly and was overall nice. I like the protection in case anything ever goes wrong with my vehicle.

When I bought the car, I didn't want to do the warranty with the dealership. I started considering a third party because it was a used car, and I didn't want to pay the warranty through my car note because I have to keep that. I would be able to say, "Let me pay it for this many months." I went with CarShield, and the rep was friendly. I don't plan on getting rid of CarShield at this point, but it would be fixed into my loan.

When I reported to CarShield what had happened, it was very painless. They referred me to Christian Brothers as well, and they did justice. They took care of everything that had to be taken care of. They did the investigation and ensured that everything was okay, and everything was very painless. That’s the reason I recommend CarShield to other folks. CarShield is awesome.

I always did an extended warranty ever since I had cars. I called CarShield this time and the rep was good. However, I had a problem with them covering a part in my engine, and I couldn't see why they wouldn't cover it. It was nothing that I made go wrong. I went to a different company, and they covered it that's why I got away from CarShield.

I've been in the car business my whole life, and I know about extended warranties and how they work. I was with CarShield a year or so on my truck. When I had a claim on it, they did a great job of handling it. I sold my truck a few months back then I changed the coverage to my wife's car because that's the vehicle that I use more now. My wife's MKX has 50,000 some miles and I like to cover my cars after that. It's a car I plan on keeping and using, so I needed coverage. I looked around a little bit real quick, and CarShield did a good job of marketing their product. The coverage was also fair for what the monthly payment is and I like that it is monthly. If I would had to put out a couple thousand dollars in advance, I wouldn't have done it. My experience with CarShield has been smooth. I am always able to get people on the phone. Communication is good and so is the process. I'd recommend them.

My car is five years old. I usually keep cars till they get well over 100,000 miles. And knowing that something expensive could go out, I thought, “CarShield's not a bad gamble.” CarShield has certainly got a good reputation. And it's the first time I've ever bought an extended warranty. My experience with them was good.

I needed an extended warranty and I chose to go with CarShield after seeing their ad. Their representative who helped me sign up was fine. While I haven't used them yet, signing up was easy.

I was a CarShield customer for at least five years but I traded in the truck I had it on for a new truck, so I canceled because I don't need extra insurance or a warranty at this time. I told the individual I called to cancel that when this truck is close to being out of warranty, I would probably give them a call again because I have no complaints. I had three claims, and I was always taken care of.

There are electronics in a new vehicle and though I'm a mechanic, I can't work on this new high-tech stuff anymore so I got an extended warranty for my vehicle. I went with CarShield for the price and the process of signing up was okay. However, I got my doubts about them getting work done. I got to have a life history of the vehicle before they'll do anything to it. I don't have a life history on it ‘cause I bought it second hand.

We liked what CarShield does because they were month to month. It's 250 deductible and it should cover everything. Instead of going back to Dodge and pay some expensive thing, CarShield had something which is very affordable. Every place you have to do a certain amount of thing. But CarShield was upfront. They told me how much I get. 10,000 a month. It's not a problem. I explained everything to whoever I spoke to. He said, "This won't be a problem." He did a good job. I haven't used CarShield but it should be effective. I should have the best one. We're happy with it. Just tell the truth. Let them know what your car got. No lights on mine. And that's how I ended up getting mine. My car is only 48,000, still brand new, and it's a 2021. But I know once you're out of warranty, something always goes wrong with the car. I'm happy nothing has gone wrong since I'm here.

I've seen CarShield commercials in various places. The process of getting their warranty was easy. I spoke with a representative on the phone. He broke everything down. He said that that there would be a period where my deductible would be more expensive at first for the first months. As soon as I signed, the coverage has started. We bought a Wagoneer, so it's got every electronic thing possible on it. I have peace of mind just knowing that we have coverage for that. I'm mechanically compliant, but I'm not a mechanic by trade. I haven't had to use it to see if anything have any issues that way, but I recommend CarShield at this point.

Were very very nice and very helpful! Much better than I expected!

I honestly wish I could give them 0 stars. They purposely delay your claims to cause frustration and they hire the worst people for customer service.

I heard about the commercials for CarShield, and I thought they sounded more trustworthy compared to other companies. I wanted to go with them. I also called my mechanic while I was on the phone with CarShield and had my mechanic answer some questions, and he told me, too, that if I was going to go with one, CarShield was the one to go with. So, I did. I also told everybody about it, too.

I had a couple of people ring me a while back saying they could probably reduce my rate. I'm super busy all the time, so I didn't get involved in that. In fact, I'm very happy with the service that I'm getting from CarShield. It costs me $99.99 a month. I have used them twice now. One for a coil pack on my little Veloster Hyundai Turbo, and one for a remote switch at the back underneath the Hyundai badge. You put your hand under there and press a little button.

The rep I worked with was great. He was very helpful and very understanding, and he worked with me on the price. And I was very happy with it. Their cost is a little more than what I expected, but I don't feel like I'm getting ripped off for what I'm getting. I've had a good experience with CarShield overall.