AmeriSave Mortgage

AmeriSave Mortgage

 4.7/5 (500 reviews)
AmeriSave Mortgage
4.7(500)

Lock in your rate

Rates are expected to jump after the next Fed meeting

Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.7 out of 5
See all 500 reviews

About AmeriSave Mortgage

AmeriSave Mortgage Corp. (NMLS #1168) is an online, direct-to-consumer lender that offers home purchase loans in 49 states and Washington, D.C. The company also has refinance options for those who want to adjust their rate or term or take out cash. AmeriSave has helped over 664,000 borrowers, funding over $115 billion in loans since it was founded in 2002.

Pros & Cons

Pros

  • Customized rate quotes in minutes
  • Lock in rate for 90 days and shop homes
  • Loan officers available to answer questions via chat
  • Closing in as little as 25 days

Cons

  • Not available in New York
  • No HELOCs or home equity loans

Bottom Line

AmeriSave Mortgage offers a wide range of loan programs in most states. It has competitive rates for eligible borrowers buying a home or refinancing an existing loan. You can check your rates and get pre-qualified without any effect on your credit score.

Top AmeriSave Mortgage Reviews

Verified

AmeriSave's service was fast and friendly. The process went fairly smoothly because I was with them before and ... they had a lot of my information already. From start to finish, ...

Read full review
Verified

Going with AmeriSave Mortgage helped in this market, because they lock in the rates at the beginning. ... A lot of consumers look at the $500 fee as a scam. ... But if they unders...

Read full review

Our editors’ take on AmeriSave

AmeriSave is a good choice for an efficient, online lender. It is best for buyers who need a loan that falls outside conventional funding, since AmeriSave covers a wide range of loan types, including FHA, VA, USDA and jumbo loans. We recommend AmeriSave for buying or refinancing since it is well-established with over 20 years of experience and almost nationwide availability (not available in New York).

We don’t recommend AmeriSave for individuals who prefer face-to-face interactions, since the process is completely online. Additionally, those with unique financial situations, such as self-employed individuals, may find it hard to meet the requirements through AmeriSave's online platform. For these situations, it may be better to work with an in-person lender to figure out how to meet financing requirements.

How we rated AmeriSave

Overall, we rated AmeriSave with excellent and good scores across the board. AmeriSave has competitive rates and encourages buyers to shop around instead of using spammy sales tactics to lock buyers in. We also liked that the online application process was easy for most, and reviewers who ran into issues were able to get the customer support they needed.

We do think AmeriSave’s costs and fees could be more transparent at the beginning of the loan process. We also appreciate that AmeriSave offers several different loan types, but it could make the process for non-conventional loans a little smoother.

Rates: Excellent

You can check rates and the loan types AmeriSave Mortgage is likely to offer you by getting pre-qualified. AmeriSave doesn’t require a hard credit check at this stage, so there’s no effect on your credit score. This process takes just a few minutes.

Several reviewers described AmeriSave’s rates as “competitive” or “good.” Chimeria, a reviewer from Pennsylvania, said, “AmeriSave was cheaper than other places that I had looked at. Their rates were better.”

Kira from North Dakota liked that AmeriSave didn’t try to incentivize them to choose the company. “They also had unbeatable interest rates and encouraged me to shop around at other lenders, whether it be online or local, to see if somebody had a lower rate,” they said.

The company offers both fixed-rate mortgages and adjustable-rate mortgages (ARMs). ARM options come with a fixed rate for the first five, seven or 10 years. After that, the rate changes once per year.

The choice between a fixed-rate and adjustable-rate loan depends on your financial situation and personal preferences. Some borrowers prefer a predictable monthly payment over the loan term so they can plan for their spending and saving accordingly. In such cases, a fixed rate may be preferable.

Others may want to take advantage of a starting period with a relatively low fixed rate and take a chance on rate changes in the future. You may decide on an ARM if you plan to move out of your home before the fixed-rate period ends or believe rates are going to decrease over the long term. Keep in mind that you can refinance from an ARM to a fixed-rate mortgage later.

According to data from the Home Mortgage Disclosure Act, AmeriSave had a lower average home purchase rate than the national average in both 2021 and 2020.

AmeriSave average home purchase rate vs. national average

YearDifference from national average
2021 -0.11%
2020 -0.25%
2019 +0.02%
Information pulled from public Home Mortgage Disclosure Act data. Rates reflect noncommercial home purchase loans only.

Application process: Excellent

You can view potential rates and loan offers from AmeriSave without a hard credit check by getting pre-qualified. If you choose to move forward, you can start AmeriSave’s preapproval process; be prepared to share income and asset information. If you’re preapproved, you can lock in your rate for 90 days, and you get a certified approval letter to share with sellers.

James, a ConsumerAffairs reviewer from Crystal, Minnesota, had this to say about applying for a mortgage with AmeriSave:  “They have a website where they ask[ed] for me to upload whatever documents. The UI was pretty simple. It told me which documents were needed and... which ones you had left to upload. ... Plus, when I was confused, I was able to get in contact with them, and they picked up pretty quickly."

Jacob from Oregon shared a similar sentiment: “The app was helpful. They also helped me with any problems I had with the application.” Another reviewer pointed out, “As far as the online application process, it was pretty straightforward. It's the person that's behind the phone and the way that they communicate with the client that makes the difference.”

AmeriSave application features

FeatureAvailability
Online application
Mobile document upload
Physical branches X
Publishes minimum rate on website
Rate lock 90 days
Pre-qualification (no hard credit pull)
Certified approval letter

Loan types: Good

AmeriSave offers a range of mortgage products, including conventional loans, government-backed loans (FHA,VA, and USDA) and jumbo loans for those who need to borrow amounts beyond the conforming loan limits set by Fannie Mae and Freddie Mac.

When choosing a non-conventional loan, a few reviewers found the process with AmeriSave took longer or ran into problems. Originally, this customer chose AmeriSave for a VA loan. “Everything was going along okay. And then two weeks before closing, their underwriters decided that because I wasn't moving in within 60 days, I could not do a VA loan,” they said. “I had to switch to a conventional loan. And I had basically a week to come up with 10% down.”

Another reviewer had delays because of FHA requirements. “I applied for an FHA home equity loan, and I'm satisfied with the rates and terms.” said Gary of West Virginia. “They had to wait till my name had been on the title for one year according to FHA before they could fund the loan.”

You can both purchase and refinance with AmeriSave; the company has rate-and-term refinancing and cash-out refinancing.

In 2021, AmeriSave saw a large increase in home purchase loan applications (38,757 from 7,914 in 2020). Of those applications, about 23% (8,782) turned into closed loans. About 24% (9,417) of applications were denied.

Loan applications for home purchases only by year

202120202019
Home purchase applications 38,757 7,914 4,657
Home purchase loans closed 8,782 1,124 1,562
Home purchase applications denied 9,417 698 908
Home purchase preapprovals denied 0 6 26
Information pulled from public Home Mortgage Disclosure Act data. Includes conventional, USDA, VA and FHA mortgages.

Requirements: Good

AmeriSave provides some details about loan requirements. For a conventional loan, you’ll need a credit score of at least 620. FHA, VA and USDA loans from AmeriSave require a minimum credit score of 600.

Through a ConsumerAffairs phone survey, Jeet from California said that going through the documentation requirements with other lenders felt like an FBI inquiry. “With AmeriSave, they literally just asked for my pay stub. And I already had the pre-approval within the same day. So, within, I think, six hours or so,” they said.

AmeriSave does have a higher down payment requirement on conventional loans than some other lenders. You’ll need to offer at least 5% down (other lenders may require as little as 3%). FHA loans have a lower requirement, at 3.5%. Both VA and USDA loans have no down payment requirements, which means you could receive up to 100% financing.

Cost and fees: Good

Unlike many mortgage lenders, AmeriSave doesn’t charge loan origination fees or application fees.

You can expect other closing costs (e.g., appraisal fees, attorney fees, credit report charges) to total around 2% to 5% of the loan amount. AmeriSave will provide you with a Loan Estimate (a document that outlines all of the estimated closing costs) after you are preapproved.

You’ll also receive a Closing Disclosure at least three business days before your closing that states the total closing costs and how much cash you’ll need to bring to closing.

While several reviewers agreed there were no hidden fees, they did feel that fees were high. “The only thing I didn't like was I think I had to pay a lot to pay it down. I think my costs were like $20,000 or something,” said a Texas reviewer in a ConsumerAffairs phone survey. Another reviewer in Ohio had a similar experience: “So I had to pay a little extra fee to buy down the rate a little bit. My fees were a little high…”


Compare AmeriSave to other lenders

AmeriSave MortgageAmeriSave MortgageRocket MortgageRocket MortgageBetter MortgageBetter Mortgage
Rating4.74.04.3
# of reviews5,4011,181386
Purchase options FHA, VA and USDA loans Conventional, jumbo, FHA and VA loans Conventional, jumbo and FHA and VA loans
Refinancing options Cash-out, rate and term Cash-out, rate and term Cash-out, rate and term
Minimum credit score 600 to 620 580 to 620 580 to 620
Read Reviews Read Reviews Read Reviews

AmeriSave FAQ

How does AmeriSave Mortgage work?

To receive a personalized quote from AmeriSave and apply for a mortgage, visit its website and complete the following steps:

  1. Provide your information for pre-qualification. Pre-qualification quotes are customized for your specific situation, and they don’t require sensitive personal information like your Social Security number. You’ll find out what types of loans you qualify for and how much you can borrow without a hard credit inquiry.
  2. Apply for preapproval. Pick which quote is best for you, and apply for preapproval, which locks your rate for 90 days and gives you a certified approval letter.
  3. Shop for your home. Once you have an accepted offer, let your loan officer know.
  4. Complete the process. Work with your loan officer as AmeriSave processes and underwrites your loan. You may need to upload more supporting documents online. AmeriSave helps arrange the closing.
Is AmeriSave Mortgage legit?

AmeriSave is a legitimate mortgage company that’s received many positive reviews on ConsumerAffairs. It has worked with hundreds of thousands of borrowers and funded billions of dollars in home loans since 2002.

Where is AmeriSave Mortgage available?

AmeriSave originates mortgages in 49 states and Washington, D.C. It doesn’t originate mortgages for New York properties.

AmeriSave Mortgage Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about AmeriSave Mortgage Corporation?
  • 4,244,400 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: April 5, 2023

A rep named Russell called me and he seemed like a really nice gentleman. He was really positive and wasn't pushy. I told him what I was doing and he said AmeriSave could help me. He ran some numbers really quickly and he's like, “Here's what you're looking at.” He cut right to the chase. He didn't get through all the bread and the fluff. he told me the rates and the closing cost. I was interested and I pursued it from there.

I got a couple of more quotes from some other companies after I spoke with Russell. I was considering three companies and gave them all equal shots. In the end, I felt most confident with Russell. He seemed pretty good and quick. He answered my phone when I called him back. I'm used to using the local banks and credit unions because I can talk to somebody. If I got a question or problem, I don't want to wait or email. I got a good vibe from Russell and he was really thorough.

AmeriSave had a good rate too. The other companies said they could match the rate but I said I was already working with somebody. Unless they can really beat it by a lot, I’m not gonna switch because if they matched things, there would be no sense for me to change. As for the closing costs with AmeriSave, they were more than what I thought were reasonable. I’m like, “I'm saving 2.25% in interest and it was a bunch of money, $290,000. I was paying a principal-only payment right now. And it’s like 5,000 bucks a month. So, I’m pissing money fast anyways..."

Russell quoted me a rate and in the long run, it was going to be higher than that. It was like 9,000. By the time it got all said and done, it was 12,000. I was already 90% through the process. I looked at the closing cost numbers and it is what it is. It seemed all legit. AmeriSave made some errors. I told Russell, “I don't have any money at closing right now. I just got hit, with three properties I own, with taxes." I already rate-locked and Russell said he could adjust that and he took care of it. I was just really happy with Russell.

I recommended AmeriSave to my son. He's looking for a new house and I told him to talk to Russell when he was ready to go. I said, “He helped us out. He did good. There was nothing that was a big surprise.” I’m in my mid-50s and I've refinanced a thousand times and this one went really smoothly. Russell was a point guy, which I liked. I get calls from other departments and they would ask for something that I already sent. Russel would an email saying he would take care of things and to not worry. He was always there to help through the process. When it went to underwriting and they wanted stuff, I'd send something. When I don't hear anything back, Russell would go, “Oh, let me get back to you.” “Yup, we're all set.” “Okay, good. I got some feedback.”

AmeriSave Mortgage response

Mr. Mike, thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contct Customer Care at customercare@amerisave.com or 1-888-700-4026.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Mortgage Lenders delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer Verified Buyer
    Original review: Feb. 19, 2023

    I was looking at cash-out refinance options that were military and AmeriSave was rated one of the best companies that did that. I did a cash-out refinance with them. The process started off pretty well. Carlo was the loan originator that I was working with and he did an outstanding job. He was really friendly and consistent with communication. He kept me up to speed on certain aspects of the process, how long things took, and things to watch out for.

    When it started reaching up to the level above Carlo, it started getting a bit challenging because there were some things that were lost in translation at communication as far as my benefits as a veteran. That was one of the biggest things that I was looking for like the tax exemption that I'm entitled to as a 100% disabled veteran. I had to resubmit that two or three times because they were not receiving it. They were simply forgetting certain things that I had told them as far as documents that are required for appraisal.

    One of the common things is there being a termite inspection that's required but in the state of Minnesota, it’s not required because termites don't like the climate here in the super cold. I had to repeatedly tell them that. That was half of the reason why the process took a bit long. Near the back end of the process, it got a little bit frustrating because there were some things that I was really banking on and it fell flat. When we did the final closing, it still wasn't reflecting this is what the first mortgage payment is gonna be and how it’s gonna look in the future.

    When I told them that I had submitted the property tax exemption form from the county tax office, they said that they were going to submit it, process it, and it should reflect by the time the first statement comes. That first statement came and it still didn't reflect. I had to call customer service and explain the issue but they said they can't change the mortgage payment. Once it gets processed and I make that first mortgage payment, they'll send the difference via check, but that was not what I was hoping.

    That aside, Carlo kept me up to date on everything, even when it was bumped up on higher levels like the underwriters. He kept them in the loop as far as our conversation of what we have, what I was looking for, and the rates I was looking for so everybody would be on the same page. There was one point in the process where I thought the whole thing was gonna fall through. But Carlo gave me a call and reassured me that it wasn't quite a done deal as far as the plan falling through to do a refinance. He was very persistent and comforting throughout the whole process. The process took about five or six weeks.

    The rates were fair, considering where the current rates are right now. With certain bypasses that the V A offered, there were a lot of things that I was able to do that the traditional applicant wouldn't be able to do. I'm satisfied with the rates. I was also assured that after my sixth mortgage payment, AmeriSave will revisit the APR rate. If it has lowered, they'll reconfigure the rate. Carlo has been very informative as far as the options that I have as someone who can use the VA to their advantage.

    AmeriSave Mortgage response

    Mr. Darrin, thank you for your service and for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Jan. 6, 2023

    The first person that I talked to at AmeriSave was very pushy in wanting my credit information. But I said I was looking for guidance and I was not looking to lock anything in yet because I still got to get through the repair. She was taken back a little bit and then made me feel like, “Okay. If you're not serious, I really don't wanna deal with you” kind of thing. I spent years in real estate, so I understand.

    The person that reached out to me just at the tail end of all the repairs was from AmeriSave and said that I had inquired and asked if I was still interested. I said yes. Both of those people had left the company during my time of working with them, so that part was a little bit delayed in trying to get all the paperwork. It was a slow process of getting paperwork back and forth.

    The third person that things got transferred to was Ernest and he was absolutely amazing. He took away all of the reservations I may have had from that initial stuff. He was really on it as far as getting everything through and in explaining exactly what I needed and getting it sent to him and everything getting loaded. He kept in touch almost daily every step of the way, all the way up through the closing.

    There was a little switch right at closing where I needed to be titled a certain way. It was a joint survivorship title and not a regular title. Ernest was able to assist with as well to get connected with everybody. It left me with very positive thoughts about the company. In fact, I've already sent Ernest a few people to work with as far as getting preapproved to buy a home.

    Unfortunately, by the time I got done with my repairs, it was right at that cut when the rate started going up. So I had to pay a little extra fee to buy down the rate a little bit. My fees were a little high, but that was not on Ernest. In fact, he may have lowered it just a little bit to make it a little bit more user-friendly. The initial fees were applied by the first person that was no longer there. But he went through and adjusted it. So the rate was not so horrible. I do hope one day the rates fall, and I'll definitely refinance. But for the given situation, it was fine. Overall, it was a quick simple process. Anything difficult about the process was self-induced. It was not on AmeriSave.

    AmeriSave Mortgage response

    Ms. Laura, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Sept. 18, 2022

    I was Googling some of the best refinance companies in the region. I wanted to find a good refinance company and not a mediocre one. I wanted somebody with excellent customer service. AmeriSave was one of the few that were up there along with Quicken Loans. I already went through Quicken Loans before and they they quoted me so low on the house. That ticked me off. My husband and I did a major renovation and after that, tried out AmeriSave. I'm happy I did. The online application process was very straightforward and user-friendly. At first, there was a little bit of a hiccup because it wasn't accepting my username and password. It was explained to us ahead of time that that could happen because of some type of glitch in their system. That was not a big deal and we got over it.

    Things were straightforward. There was stuff that was set up there in the queue that we had to go through and follow through. There was a lot of text messaging that would come and say, “This is in there right now. Could you please go in and download it and save it somewhere on your computer or somewhere else like that.” They were very nice with their communications through text, call, or email. Things were pretty simple. You’re kept updated with everything like what was going on. When you leave them a message, they would get back to you. They let you see what was the holdup on their end. It wasn't just them. They could be waiting on the title company or for the courthouse and there was a deed of records.

    9 times out of 10, if it was gonna take a little bit longer and I didn't get a text message or an email, I got to pick up the phone. They picked up the phone and told me what was going on and that they wanted me to be aware. I wasn't just working with my loan officer. There was also the rep that I dealt with. I also had her as well. The loan officer would call and tell me then the other rep would call me as well just to make sure I got the message.

    Things took a little bit longer than usual but it wasn't AmeriSave's mistake. It was a mistake from the title company. They got it through their queue too quickly and they weren't supposed to process it yet. We had to have a house appraised a second time. That was okay because it was the same guy who came back. My house went up an extra $5,000.

    Compared to Quicken Loans, AmeriSave said our house is worth a lot more. My husband and I aren’t even done with the renovations. We're gonna be redoing four bedrooms, updating a little bit in our bathroom, repainting and sealing our basement, and adding a half bath. The house was built in 1890 so there are a lot of upgrades that need to be done.

    One time, AmeriSave called and left me a message and I called them back. We were playing phone tag and they finally got back to me. They said, “The courts and the data records, especially since where you live at, your court system, it takes forever to get back.” I understood that. I work in HR and I work for a large staffing firm so I know how the court systems work.

    Everything was great with AmeriSave Mortgage. The only thing I'm dealing with right now is the extra insurance coverage on the mortgage that they want you to have. It's not just them. Third-party companies are also reaching out. A lady said to me, “We have this extra. If you want to sign up for it, go ahead. If you don't, just skip it or leave it there. If you already have insurance or homeowners insurance somewhere else, or you have extra life insurance or certain things like that, just get it. Don't worry about it.” That was good enough for me. They weren't pushy.

    I have already recommended to people that who are looking to refinance to go to AmeriSave. I tell a lot of my neighbors to fix up their places because that would increase the value of the house. On the whole, I will call back AmeriSave and redo it all over again if I need to refinance in the future, which I'll probably end up having to do once I get more projects done.

    AmeriSave Mortgage response

    Ms. Kim, We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 2, 2022

    I appreciate the person I’ve been working with. I did my refi with him. And from now on, I don't wanna work with anybody else. He's quick and thorough. He was also punctual and had all the information I needed. We discussed scenarios, broke down different options. I had so many options available and so much detail that I had nothing to ask. I mean, he provided it all. I was working with three different mortgages. And I'm talking about hours, late nights, numbers. I'm a very detail-oriented person. So, he gave me everything, even went overboard. Diagrams. He's the only reason that I will even entertain coming back. I've never experienced that kind of customer service ever.

    I just contacted him in the emails. We went back and forth and said, “Hey, I'm buying a house. Let's go.” He said, “Hey, okay, Kharemma. What's going on? What you buying? What you doing?” He got everything set up. It was easy. I closed my refi in less than 12 days. And I closed on my house. They had the loan done in almost two weeks prior to my closing. I will make sure that he sells so many houses. I will tell everyone I know that he is the only person to work with. He closed the deal personally, single-handedly.

    I had a lot of options, but he talked me through them to go over what was best for me and my family. It was looking for the best for me. We compared numbers. We did math on paper. If I was being competitive with three different companies, he said, “Yes, so I can tell you this. If they're able to offer you this, this and this, we wouldn't be able to beat that price ‘cause you wanna go ahead and say this, this and this. But if they can't do this for you, then you're gonna be wasting money.” I don't know anyone that would have went out of their way to do that for me. Especially after the fact that I was dealing with three different companies. And the comparison in the customer service and what he did for me.

    He said, “I don't care what I gotta do for you, Kharemma, if I get the loan or not. I'm gonna help you make sure that you don't make a mistake in buying a home for your family. I've helped you with your refi. I know how you are about your finances and the future of your family, so I'm gonna make sure that you get the best deal you can get, whether it's with me and our company or not.”

    I understand about competition, but I was in the rock and a hard place. I could not afford to make a mistake. This is a big jump for me. And he made sure he walked me through every step holding my hand, and I felt appreciated. He cared about my family and my finances and me not being house broke and not taking on more than I could chew based on what he could see. I would advise AmeriSave to offer him a raise or another position to train. Because any time I've called in to any other agent, they could not get anywhere near what he provided for me. I would hang up.

    He had four loans from everyone else. I know they go through things. And I've told them, “No, I have an agent that I work with.” “Well, I'm the one who pulled your—” “I don't care who pulled it. I won't work with you. I want him.” And I contacted him. He had to go through some things and I let him know, “I don't care. You can let them know that I'm not working with anyone else, or you can lose the loan.” It was a lot because of the start of the online, but I have went through my old portal, and I was trying to find it. And it jstarted a new one instead of getting me to him, so I started off incorrectly. But I found him. And he's about to make a lot of money.

    He keeps in touch. He still contacts. “Hey, how do you like your house?” He will email me first thing. I'm talking first in the morning. “Hey, in case there’s any questions, call me. I’m available. Here's my cell. Any time, if you have any questions, don't be in limbo. I don't want you to have to wait. I wanna answer all your concerns. I wanna help you. I wanna do this.” Up over and beyond. He is a wonderful person. A person, because people like to do business with people. If you want hands down somebody that jumps over every hoop for you, his name is Cody.

    AmeriSave Mortgage response

    Kharemma, Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    4 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 17, 2023

    I've never gone through a mortgage that was as easy as this, compared to in the past, where they could get very intrusive and stressful. The uploading was intuitive. It was the bare minimum that you need, but it worked. It was still streamlined and easy to use. The rep I worked with was good and very knowledgeable. Worked with me even on things that are future type stuff.

    AmeriSave Mortgage response

    James, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 16, 2023

    I was looking into refinancing my house. Everybody was calling me and pushing me to make a decision and I hate that. Richard from AmeriSave was the only one that didn't. He gave me my options and he let me make the decision. The application process was very easy. I wasn't aware that I was going to have to upload all of these things until I got ahold of Richard. I let him know how I wanted to go about it and he said, “I'm gonna hook you up with the loan processor.” But even though he had to branch me out to the loan processor, he still was my main point of contact.

    He took care of me all the way. He would text me and call me. We needed the papers from the insurance. He sent me an email and said, “I have it all right there. All you have to do is forward that to your insurance company.” They took care of the rest. He fixed it all for me. The only thing I had to do was take a picture of my ID and upload it. It was very straightforward after I had made my decision. It was very simple as to my end of it and Richard really helped me out with that.

    AmeriSave Mortgage response

    Eric, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 11, 2023

    I got the process with AmeriSave Mortgage started online, and then I got connected with Ryan. He was extremely busy, but he did his absolute best to manage his workload and work with me. It was a hybrid in terms of online, and then over the phone. The underwriters are extremely thorough and I had to find some really obscure information. From beginning to close, the process took over a month. It was a painful month and it's nobody's fault. They have to have documents and that's just the way it is. Overall, AmeriSave did everything they had to do.

    AmeriSave Mortgage response

    Austin, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 9, 2023

    AmeriSave made the process a lot easier and quicker, which to me is very important. Also, the rep who helped me was great. The whole process was a lot quicker than the other banks I was working with. The only thing was I was looking at a duplex to live in also and it’ll be my second home there. But AmeriSave is requiring a 20% down for a program like that, while a lot of other banks only require less than a 10% down.

    AmeriSave Mortgage response

    Tam, thank you so much for your wonderful review! We are so please to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 8, 2023

    From start to finish, they were outstanding. I was never left in the dark about anything. The rep was very thorough and we had constant communication. She was wonderful. The application process was very easy and straightforward.

    AmeriSave Mortgage response

    Ms. Boyle, thank you for your review. We're so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

    Be the first one to find this review helpful
    Loading more reviews...

    AmeriSave Mortgage Company Information

    Social media:
    Company Name:
    AmeriSave Mortgage Corporation
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    3525 Piedmont Road NE, Building 8 - Suite 600
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30305
    Country:
    United States
    Website:
    www.amerisave.com