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I needed to buy a house. I searched out about five different lenders and AmeriSave Mortgage had the best rate by about a half a point. I got 3.75% over 30 years. Even with QuickBooks, their Quicken Loans were half a point higher. Everyone out there was at 4.25% and everyone else, like Wells Fargo and BB&T, was at 4.5 or so at that time that I got the loan. So AmeriSave is extremely competitive on their rate and terms.
AmeriSave's lending process was fairly seamless and we got a VA loan for a new home. We just sent in some VA forms and the mortgage process was quick. It took around 40 days but half of that time was waiting on another bank. It was a short sell that I purchased and the other bank was the holdup as they had a previous sell. This loan with AmeriSave is the fourth home loan that I've gone through. Two of which were with Wells Fargo and the third was with BB&T. They were all a pain. But AmeriSave made the process fairly easy.
They were very precise and professional. And they seemed to know what they were doing. I only had to go on the phone with them a small handful of times. The rest of it was through email. The reps have been doing great, and they did fantastic. However, the appraiser that AmeriSave hired was from Athens, Tennessee and the home I purchased was in Knoxville. And the appraiser used comps that were on the separate side of Nashville that wasn’t even relevant. But the choice of the appraiser was my only complaint.
Daniel - Thank you for using AmeriSave. We're glad you were able to see our benefits after comparing us to our competitors. Finding local appraisers can sometimes be a challenge, but we'll let our appraisal management team know about this.
I went for a refinance with cash-out with Amerisave. The whole process was online, consisting of me sending out all my personal info and locking in a rate. I started with some website, they gave me a whole bunch of different lenders, and they started contacting me. Compared to other lending providers, the way the Amerisave woman explained the process to me seemed like the simplest. She explained all the numbers to me on the graphs. She was the most understanding.
From the time that I applied ‘til the time the money was actually deposited into my account was about 30 days. It was quick. From what I heard it takes a while, and I expected a lot longer, like a couple of months. Customer service reps were very polite too, and answered all my questions. If I would send an email, they’d respond immediately. They supplied the information to me in an understanding way. Amerisave is a good company. I like them.
I worked directly with Russell ** and Matthew **. I am extremely pleased that these 2 gentleman were there to help me. One of the first things I noticed is their ability to listen. There was no doubt in my mind I was eligible for refinance at a lower interest rate and that my equity would provide both some account payoffs and offer some cash to get some much needed jobs done around my house. Other financiers gave me a runaround and could not do for me what these 2 guys did and I'm convinced had they listened I might have ended up elsewhere but I am glad I didn't. These 2 guys were very patient with my questions and offered a personal side that made me feel like they could both be trusted and have a burger with! Great guys, great business! Thank you!
Alberto ** with AmeriSave was very professional and helpful the whole time. I dealt with him and I would highly recommend him if you are considering a home loan or refinance. He can be contacted at **.
What I appreciate about AmeriSave and what sets it apart from all the other lenders was the cost of refinancing as by far, it was the only lender that was able to accommodate my 1st and 2nd mortgages when all the other lenders have told me I didn't have enough equity in my home to cover both. I believe it's because the other lenders have their fees too high. So, thank you AmeriSave for giving me relief from financial burden and much thanks to Aaron ** and Evan ** who worked diligently and were there every step of the way for me. I'm most grateful.
A very patient and helpful company. Great customer service and easy to work with. They made my refinance easier for me (recently widowed) to work through a process I had never done without my spouse. I am more than satisfied.
Matt ** was great. He walked us through each step of the process. He was honest and always kept us in the loop. Unfortunately we could not get the loan but that was out of his control. I would recommend him as your loan processor.
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Just like many others, I applied for a re-fi on my home. In good faith, after discussing the terms with Julio **, I handed over $500 that was to be including in the loan when the loan went thru. After being rushed to lock a rate, after getting an appraisal on the WRONG house, not even in the same state, after NEVER hearing from him once he had my money, after being approved, after refusing to contact the title company that I chose as stated in the contract, after 2 closings came and went, after MULTIPLE unanswered phone calls and emails, after the original terms were changed to such a ridiculous amount of fees that I could NEVER afford nor agree to, after asking me to look at the appraisal I had looked at 3 times already, after asking for the survey that was already in his hands, after 3 MONTHS went by, I filed a report to have my $500 returned.
He immediately responded THEN!!! Telling me my loan had been denied because of "incompleteness" even though I had been on top of getting him every single document he needed. His email stated that the "incompleteness" was me backing out. He SET ME UP. A HUGE, HUGE SCAM!!! I believe he had every intention to lure me in and then raise the rates so I would not be okay with the terms and he could keep the money. Some people may have had a positive experience with this company, but if you do your research, you will find many, many others like myself, who have not. Check out all the consumer advocate sites and you'll find that the above practice has happened over and over, again. It costs them 19.8 million back in 2014.
I have a number of issues with AmeriSave that culminated in me canceling my entire application. When I first started the loan process, I spoke with a loan officer who started an application with an old address which I had sold a month prior. When I realized he might be using an old address, he transferred me to another loan officer who can originate loans in my new state. This loan officer was rude, inattentive, pushed his personal agenda, didn't address my questions, and ultimately refused to take any responsibility when I attempted to address some of my concerns with him, and told me "that's your opinion". I requested a new loan officer, and my big complaint was a lack of follow through. I needed to close in 30 days on a cash out refinance, and just got strung along, reassured it would not be a problem.
I submitted all requested documents within 12-24 hours, but they just failed to deliver, and still refused any responsibility. Their appraiser took 2 weeks to get the appraisal scheduled and delivered. Their underwriting process, took 2 weeks, and was going to take at least 2-3 more weeks. At my loan officer said they were just busy and its no one's fault. I completely disagree, there are dozens of residential appraisers that could have turned around their report. If their loan volume is pushing close dates beyond 30 days, they should hire more staff. Their loan officers could be proactive communicating with clients to establish expectations and revised timelines. In the end, I canceled my entire application. When a business repeatedly fails to deliver and then takes no personal responsibility, I can't in good conscience recommend them, and in fact, others should be warned and be prepared for the experience they may encounter.
Brad ** messaged me thanking me for wasting his time after learning I decided to go with a different mortgage lender. Although I did not go with Amerisave in the end I was incredibly disappointed and would never recommend Amerisave to anyone after receiving such a rude message from Brad **. Very unprofessional.
We made a decision to refinance our home with AmeriSave and signed the papers to begin the process. Within less than 5 minutes of signing, we decided that we had made a mistake due to the high costs of closing the deal. We called immediately to try to cancel our application. They said that was not possible. They kept our $500.00 deposit and we got NOTHING for that. I would have been happy to pay the deposit had we decided to cancel the process days or weeks into the refinance. This was less than 5 minutes. A decent company would have offered a refund or at least a partial refund. We worked with a different company. It was still worth the cancellation since we saved several thousand dollars in closing costs by working with a different company.
I applied for a mortgage refinance through Wells Fargo a couple days ago. This company called 8 times today on my home phone number which is unlisted. I'd love to know how this company got my information.
AmeriSave Mortgage Corporation expert review by Michele Lerner
This company offers several mortgage solutions, including VA/military, USDA and nonconforming mortgages. Consumers apply online for loans, and upon approval, they can download the documents and mail them to the company.
Mortgage rate alerts: You can sign up for specialized, emailed mortgage rate alerts.
One-minute mortgage loan quotes: Consumers can fill out an online form with their information, such as their loan type and credit score that allows them to receive a rate quote in one minute.
Preapproval: Homebuyers can get pre-approved to make their mortgage search process easier.
In-house operations: The company processes, underwrites, closes and funds all of its loans in-house to help ensure fair prices and smooth operations.
Customer support: Consumers are able to fill out a form online and the next available agent will call them.
Best for: those who need atypical loans and those who prefer the loan process through the mail or online.
AmeriSave Mortgage Company Information
- Social media:
- Company Name:
- AmeriSave Mortgage Corporation
- Company Type:
- Year Founded:
- 3525 Piedmont Road NE, Building 8 - Suite 600
- Postal Code:
- United States