AmeriSave Mortgage Reviews


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About AmeriSave Mortgage Reviews
AmeriSave Mortgage Corp. (NMLS #1168) is an online, direct-to-consumer lender that offers home purchase loans in 49 states and Washington, D.C. The company also has refinance options for those who want to adjust their rate or term or take out cash. AmeriSave has helped over 664,000 borrowers, funding over $115 billion in loans since it was founded in 2002.
Pros & Cons
Pros
- Customized rate quotes in minutes
- Lock in rate for 90 days and shop homes
- Loan officers available to answer questions via chat
- Closing in as little as 25 days
Cons
- Not available in New York
- No HELOCs or home equity loans
Bottom Line
AmeriSave Mortgage offers a wide range of loan programs in most states. It has competitive rates for eligible borrowers buying a home or refinancing an existing loan. You can check your rates and get pre-qualified without any effect on your credit score.
Featured Reviews
AmeriSave's service was fast and friendly. The process went fairly smoothly because I was with them before and ... they had a lot of my information already. From start to finish, ...
Read full reviewGoing with AmeriSave Mortgage helped in this market, because they lock in the rates at the beginning. ... A lot of consumers look at the $500 fee as a scam. ... But if they unders...
Read full reviewOur editors’ take on AmeriSave
AmeriSave is a good choice for an efficient, online lender. It is best for buyers who need a loan that falls outside conventional funding, since AmeriSave covers a wide range of loan types, including FHA, VA, USDA and jumbo loans. We recommend AmeriSave for buying or refinancing since it is well-established with over 20 years of experience and almost nationwide availability (not available in New York).
We don’t recommend AmeriSave for individuals who prefer face-to-face interactions, since the process is completely online. Additionally, those with unique financial situations, such as self-employed individuals, may find it hard to meet the requirements through AmeriSave's online platform. For these situations, it may be better to work with an in-person lender to figure out how to meet financing requirements.
How we rated AmeriSave
Overall, we rated AmeriSave with excellent and good scores across the board. AmeriSave has competitive rates and encourages buyers to shop around instead of using spammy sales tactics to lock buyers in. We also liked that the online application process was easy for most, and reviewers who ran into issues were able to get the customer support they needed.
We do think AmeriSave’s costs and fees could be more transparent at the beginning of the loan process. We also appreciate that AmeriSave offers several different loan types, but it could make the process for non-conventional loans a little smoother.
Rates: Excellent
You can check rates and the loan types AmeriSave Mortgage is likely to offer you by getting pre-qualified. AmeriSave doesn’t require a hard credit check at this stage, so there’s no effect on your credit score. This process takes just a few minutes.
Several reviewers described AmeriSave’s rates as “competitive” or “good.” Chimeria, a reviewer from Pennsylvania, said, “AmeriSave was cheaper than other places that I had looked at. Their rates were better.”
Kira from North Dakota liked that AmeriSave didn’t try to incentivize them to choose the company. “They also had unbeatable interest rates and encouraged me to shop around at other lenders, whether it be online or local, to see if somebody had a lower rate,” they said.
The company offers both fixed-rate mortgages and adjustable-rate mortgages (ARMs). ARM options come with a fixed rate for the first five, seven or 10 years. After that, the rate changes once per year.
The choice between a fixed-rate and adjustable-rate loan depends on your financial situation and personal preferences. Some borrowers prefer a predictable monthly payment over the loan term so they can plan for their spending and saving accordingly. In such cases, a fixed rate may be preferable.
Others may want to take advantage of a starting period with a relatively low fixed rate and take a chance on rate changes in the future. You may decide on an ARM if you plan to move out of your home before the fixed-rate period ends or believe rates are going to decrease over the long term. Keep in mind that you can refinance from an ARM to a fixed-rate mortgage later.
According to data from the Home Mortgage Disclosure Act, AmeriSave had a lower average home purchase rate than the national average in both 2021 and 2020.
AmeriSave average home purchase rate vs. national average
Year | Difference from national average |
---|---|
2021 | -0.11% |
2020 | -0.25% |
2019 | +0.02% |
Application process: Excellent
You can view potential rates and loan offers from AmeriSave without a hard credit check by getting pre-qualified. If you choose to move forward, you can start AmeriSave’s preapproval process; be prepared to share income and asset information. If you’re preapproved, you can lock in your rate for 90 days, and you get a certified approval letter to share with sellers.
James, a ConsumerAffairs reviewer from Crystal, Minnesota, had this to say about applying for a mortgage with AmeriSave: “They have a website where they ask[ed] for me to upload whatever documents. The UI was pretty simple. It told me which documents were needed and... which ones you had left to upload. ... Plus, when I was confused, I was able to get in contact with them, and they picked up pretty quickly."
Jacob from Oregon shared a similar sentiment: “The app was helpful. They also helped me with any problems I had with the application.” Another reviewer pointed out, “As far as the online application process, it was pretty straightforward. It's the person that's behind the phone and the way that they communicate with the client that makes the difference.”
AmeriSave application features
Feature | Availability |
---|---|
Online application | |
Mobile document upload | |
Physical branches | X |
Publishes minimum rate on website | |
Rate lock | 90 days |
Pre-qualification (no hard credit pull) | |
Certified approval letter |
Loan types: Good
AmeriSave offers a range of mortgage products, including conventional loans, government-backed loans (FHA,VA, and USDA) and jumbo loans for those who need to borrow amounts beyond the conforming loan limits set by Fannie Mae and Freddie Mac.
When choosing a non-conventional loan, a few reviewers found the process with AmeriSave took longer or ran into problems. Originally, this customer chose AmeriSave for a VA loan. “Everything was going along okay. And then two weeks before closing, their underwriters decided that because I wasn't moving in within 60 days, I could not do a VA loan,” they said. “I had to switch to a conventional loan. And I had basically a week to come up with 10% down.”
Another reviewer had delays because of FHA requirements. “I applied for an FHA home equity loan, and I'm satisfied with the rates and terms.” said Gary of West Virginia. “They had to wait till my name had been on the title for one year according to FHA before they could fund the loan.”
You can both purchase and refinance with AmeriSave; the company has rate-and-term refinancing and cash-out refinancing.
In 2021, AmeriSave saw a large increase in home purchase loan applications (38,757 from 7,914 in 2020). Of those applications, about 23% (8,782) turned into closed loans. About 24% (9,417) of applications were denied.
Loan applications for home purchases only by year
2021 | 2020 | 2019 | |
---|---|---|---|
Home purchase applications | 38,757 | 7,914 | 4,657 |
Home purchase loans closed | 8,782 | 1,124 | 1,562 |
Home purchase applications denied | 9,417 | 698 | 908 |
Home purchase preapprovals denied | 0 | 6 | 26 |
Requirements: Good
AmeriSave provides some details about loan requirements. For a conventional loan, you’ll need a credit score of at least 620. FHA, VA and USDA loans from AmeriSave require a minimum credit score of 600.
Through a ConsumerAffairs phone survey, Jeet from California said that going through the documentation requirements with other lenders felt like an FBI inquiry. “With AmeriSave, they literally just asked for my pay stub. And I already had the pre-approval within the same day. So, within, I think, six hours or so,” they said.
AmeriSave does have a higher down payment requirement on conventional loans than some other lenders. You’ll need to offer at least 5% down (other lenders may require as little as 3%). FHA loans have a lower requirement, at 3.5%. Both VA and USDA loans have no down payment requirements, which means you could receive up to 100% financing.
Cost and fees: Good
Unlike many mortgage lenders, AmeriSave doesn’t charge loan origination fees or application fees.
You can expect other closing costs (e.g., appraisal fees, attorney fees, credit report charges) to total around 2% to 5% of the loan amount. AmeriSave will provide you with a Loan Estimate (a document that outlines all of the estimated closing costs) after you are preapproved.
You’ll also receive a Closing Disclosure at least three business days before your closing that states the total closing costs and how much cash you’ll need to bring to closing.
While several reviewers agreed there were no hidden fees, they did feel that fees were high. “The only thing I didn't like was I think I had to pay a lot to pay it down. I think my costs were like $20,000 or something,” said a Texas reviewer in a ConsumerAffairs phone survey. Another reviewer in Ohio had a similar experience: “So I had to pay a little extra fee to buy down the rate a little bit. My fees were a little high…”
Compare AmeriSave to other lenders
![]() | ![]() | ![]() | |
---|---|---|---|
Rating | 4.7 | 4.0 | 4.6 |
# of reviews | 5,511 | 1,191 | 387 |
Purchase options | FHA, VA and USDA loans | Conventional, jumbo, FHA and VA loans | Conventional, jumbo and FHA and VA loans |
Refinancing options | Cash-out, rate and term | Cash-out, rate and term | Cash-out, rate and term |
Minimum credit score | 600 to 620 | 580 for government-backed loans; 620 for conventional | 580 to 620 |
Read Reviews | Read Reviews | Read Reviews |
AmeriSave FAQ
How does AmeriSave Mortgage work?
To receive a personalized quote from AmeriSave and apply for a mortgage, visit its website and complete the following steps:
- Provide your information for pre-qualification. Pre-qualification quotes are customized for your specific situation, and they don’t require sensitive personal information like your Social Security number. You’ll find out what types of loans you qualify for and how much you can borrow without a hard credit inquiry.
- Apply for preapproval. Pick which quote is best for you, and apply for preapproval, which locks your rate for 90 days and gives you a certified approval letter.
- Shop for your home. Once you have an accepted offer, let your loan officer know.
- Complete the process. Work with your loan officer as AmeriSave processes and underwrites your loan. You may need to upload more supporting documents online. AmeriSave helps arrange the closing.
Is AmeriSave Mortgage legit?
AmeriSave is a legitimate mortgage company that’s received many positive reviews on ConsumerAffairs. It has worked with hundreds of thousands of borrowers and funded billions of dollars in home loans since 2002.
Where is AmeriSave Mortgage available?
AmeriSave originates mortgages in 49 states and Washington, D.C. It doesn’t originate mortgages for New York properties.
AmeriSave Mortgage Reviews
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Reviewed July 1, 2023
I had quite a difficult process with AmeriSave because I was in the process of a divorce and had some credit issues. So, I needed to submit a couple of times things like bank statements, work stubs and payment stubs. The reps needed to check my credit a couple of times to make sure the numbers were right or the debt-to-income ratio was correct. But they were wonderful about walking me through it and working with me throughout the process. AmeriSave’s website was user-friendly. It was very obvious what action steps needed to be taken from the website but oftentimes, it did not reflect what my agent was saying. She would tell me something was due and needed, but the website would say that I was fully done and everything was submitted. So there was a little bit of confusion on that. But otherwise, the website was very user-friendly.
The rep was wonderful. I had a lot of stress and chaos going on, but she was always readily available to check on things or add things to my account. She was there to calm my nerves. There was a period of time I noticed when buying a house that you don't know what you can afford until you start putting things out there. She was always very available to check on houses, let me know the numbers and the down payment that would be needed. I was able to tweak my search as needed based on her information. I texted her a few times very chaotically or emotionally and she remained very calm throughout the whole process. She reassured me very much that this was going to happen and we were gonna make it work. There were a few moments where I was ready to walk away almost but she was able to take that energy and redirect it, give me some facts and keep me going forward.
It was very confusing for a while because she would ask for paperwork and I would submit what I was able to get. Then, I kept getting told the format is wrong. I tried submitting PDFs and that was wrong, and needed something from the bank or a generated statement. If I had more understanding of it before I went, then it wouldn't have been so much back and forth. But it was worth it. When I found my house and we were trying to go forward, things went through very nicely. This was a great experience especially me ending in the home. Working with AmeriSave gave me everything. Providing a home for my son was the most important thing, especially with the divorce and the violent situation we had come from.

Tesa, thank you for sharing your positive experience with us!! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
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Reviewed May 31, 2023
We needed some money to pay down some debt and take care of some things, and we are in a very unique situation. We're in a Chapter 7 bankruptcy that was discharged a couple of years ago, and there are certain rules and guidelines in the mortgage industry around when people are allowed to do refinances. We were really trying to find someone who was willing to work with us and give us the best possible deal. My wife used the web and found Amerisave. We gave them a shot and did a cash-out refinance. It was easy even though there was a lot of crap we had to do, and from the moment the lady, Joanna, reached out to me, they were excited to help. They really wanted to get this done to help me and that's why we continue to work with them.
It wasn't all sunshine and rainbows, but I don't think it was Amerisave's fault. It was just a lot of stuff and I had to keep an eye on myself. I bought points to bring down the rate, but it was the best rate that had been offered to me yet and I had talked to two other mortgage companies. The one before Amerisave couldn't help me due to some other issue, and I wasn't happy with that. I was also talking with my current mortgage company, because they wanted to do a refinance, but they were waiting to start things until a specific date. I like the fact that Amerisave was willing to get the ball rolling before this pivotal date that they couldn't go any further with. At least we could get stuff out of the way. There was a lot of questions around my particular scenario and some of the document processes that went along with it.
I'm an old-school Gen Xer, and I like to talk to people. I look at personality, and how someone interacts with another person is a big plus. Joanna was super friendly and knowledgeable. I can be quite the annoying consumer, but nobody seemingly got angry with me, at least to my face. Amerisave was responsive and we took care of it and they clarified things. They did what they said they were going to do. They did a great job and I don't think they could have done it any better. I was always on it, checking things daily and messaging them, and I didn't give them the opportunity to respond to me or to be proactive in certain situations because I was always super in their face. I would recommend that people give Amerisave a shot.

Mr. Anderson, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reviewed April 5, 2023
A rep named Russell called me and he seemed like a really nice gentleman. He was really positive and wasn't pushy. I told him what I was doing and he said AmeriSave could help me. He ran some numbers really quickly and he's like, “Here's what you're looking at.” He cut right to the chase. He didn't get through all the bread and the fluff. he told me the rates and the closing cost. I was interested and I pursued it from there.
I got a couple of more quotes from some other companies after I spoke with Russell. I was considering three companies and gave them all equal shots. In the end, I felt most confident with Russell. He seemed pretty good and quick. He answered my phone when I called him back. I'm used to using the local banks and credit unions because I can talk to somebody. If I got a question or problem, I don't want to wait or email. I got a good vibe from Russell and he was really thorough.
AmeriSave had a good rate too. The other companies said they could match the rate but I said I was already working with somebody. Unless they can really beat it by a lot, I’m not gonna switch because if they matched things, there would be no sense for me to change. As for the closing costs with AmeriSave, they were more than what I thought were reasonable. I’m like, “I'm saving 2.25% in interest and it was a bunch of money, $290,000. I was paying a principal-only payment right now. And it’s like 5,000 bucks a month. So, I’m pissing money fast anyways..."
Russell quoted me a rate and in the long run, it was going to be higher than that. It was like 9,000. By the time it got all said and done, it was 12,000. I was already 90% through the process. I looked at the closing cost numbers and it is what it is. It seemed all legit. AmeriSave made some errors. I told Russell, “I don't have any money at closing right now. I just got hit, with three properties I own, with taxes." I already rate-locked and Russell said he could adjust that and he took care of it. I was just really happy with Russell.
I recommended AmeriSave to my son. He's looking for a new house and I told him to talk to Russell when he was ready to go. I said, “He helped us out. He did good. There was nothing that was a big surprise.” I’m in my mid-50s and I've refinanced a thousand times and this one went really smoothly. Russell was a point guy, which I liked. I get calls from other departments and they would ask for something that I already sent. Russel would an email saying he would take care of things and to not worry. He was always there to help through the process. When it went to underwriting and they wanted stuff, I'd send something. When I don't hear anything back, Russell would go, “Oh, let me get back to you.” “Yup, we're all set.” “Okay, good. I got some feedback.”

Mr. Mike, thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contct Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reviewed Feb. 19, 2023
I was looking at cash-out refinance options that were military and AmeriSave was rated one of the best companies that did that. I did a cash-out refinance with them. The process started off pretty well. Carlo was the loan originator that I was working with and he did an outstanding job. He was really friendly and consistent with communication. He kept me up to speed on certain aspects of the process, how long things took, and things to watch out for.
When it started reaching up to the level above Carlo, it started getting a bit challenging because there were some things that were lost in translation at communication as far as my benefits as a veteran. That was one of the biggest things that I was looking for like the tax exemption that I'm entitled to as a 100% disabled veteran. I had to resubmit that two or three times because they were not receiving it. They were simply forgetting certain things that I had told them as far as documents that are required for appraisal.
One of the common things is there being a termite inspection that's required but in the state of Minnesota, it’s not required because termites don't like the climate here in the super cold. I had to repeatedly tell them that. That was half of the reason why the process took a bit long. Near the back end of the process, it got a little bit frustrating because there were some things that I was really banking on and it fell flat. When we did the final closing, it still wasn't reflecting this is what the first mortgage payment is gonna be and how it’s gonna look in the future.
When I told them that I had submitted the property tax exemption form from the county tax office, they said that they were going to submit it, process it, and it should reflect by the time the first statement comes. That first statement came and it still didn't reflect. I had to call customer service and explain the issue but they said they can't change the mortgage payment. Once it gets processed and I make that first mortgage payment, they'll send the difference via check, but that was not what I was hoping.
That aside, Carlo kept me up to date on everything, even when it was bumped up on higher levels like the underwriters. He kept them in the loop as far as our conversation of what we have, what I was looking for, and the rates I was looking for so everybody would be on the same page. There was one point in the process where I thought the whole thing was gonna fall through. But Carlo gave me a call and reassured me that it wasn't quite a done deal as far as the plan falling through to do a refinance. He was very persistent and comforting throughout the whole process. The process took about five or six weeks.
The rates were fair, considering where the current rates are right now. With certain bypasses that the V A offered, there were a lot of things that I was able to do that the traditional applicant wouldn't be able to do. I'm satisfied with the rates. I was also assured that after my sixth mortgage payment, AmeriSave will revisit the APR rate. If it has lowered, they'll reconfigure the rate. Carlo has been very informative as far as the options that I have as someone who can use the VA to their advantage.

Mr. Darrin, thank you for your service and for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
Reviewed Jan. 6, 2023
The first person that I talked to at AmeriSave was very pushy in wanting my credit information. But I said I was looking for guidance and I was not looking to lock anything in yet because I still got to get through the repair. She was taken back a little bit and then made me feel like, “Okay. If you're not serious, I really don't wanna deal with you” kind of thing. I spent years in real estate, so I understand.
The person that reached out to me just at the tail end of all the repairs was from AmeriSave and said that I had inquired and asked if I was still interested. I said yes. Both of those people had left the company during my time of working with them, so that part was a little bit delayed in trying to get all the paperwork. It was a slow process of getting paperwork back and forth.
The third person that things got transferred to was Ernest and he was absolutely amazing. He took away all of the reservations I may have had from that initial stuff. He was really on it as far as getting everything through and in explaining exactly what I needed and getting it sent to him and everything getting loaded. He kept in touch almost daily every step of the way, all the way up through the closing.
There was a little switch right at closing where I needed to be titled a certain way. It was a joint survivorship title and not a regular title. Ernest was able to assist with as well to get connected with everybody. It left me with very positive thoughts about the company. In fact, I've already sent Ernest a few people to work with as far as getting preapproved to buy a home.
Unfortunately, by the time I got done with my repairs, it was right at that cut when the rate started going up. So I had to pay a little extra fee to buy down the rate a little bit. My fees were a little high, but that was not on Ernest. In fact, he may have lowered it just a little bit to make it a little bit more user-friendly. The initial fees were applied by the first person that was no longer there. But he went through and adjusted it. So the rate was not so horrible. I do hope one day the rates fall, and I'll definitely refinance. But for the given situation, it was fine. Overall, it was a quick simple process. Anything difficult about the process was self-induced. It was not on AmeriSave.

Ms. Laura, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reviewed Sept. 14, 2023
AmeriSave, since we were an existing customer, worked with us to get us a better rate than what they could offer at Rocket. But they've sold the loan so now I'm with a new company. There was a little confusion on the first payment. The new company said they bought it before any payments were due. AmeriSave said no, that it was still in the process. But everything has been set up with the new company so all payments are going to them.
Reviewed Sept. 13, 2023
The customer service was really good and Amerisave's loan product was cost-competitive. Once I got connected with the sales rep, we started working on it. I had a good experience. They were very solutions-oriented. I had a bit of a complicated home-buying process because my mom lives with me and we were trying to find a house that works for her disability and there were some fits and starts in finding the right house. This guy hung on with me for a long time, which I really appreciated. Once we identified the house, Amerisave was quick to work with. Their website worked well. They communicated the various menu of options really clearly and I'm confident in the choice that I made in terms of interest rate and down payment in order to find a happy product.
The rates and terms suck massively. It was very bad. It was the most expensive house I bought. I took a bit of a gut punch on that. I ended up choosing the 7/6 ARM variable rate. Amerisave had a competitive and somewhat unique menu among the companies that I looked at for that rate. So I was able to get a lower rate than a lot of the six mortgages or other similar products. But I'm a little bit of a cheapskate and it scratched that itch. From a sales standpoint, they did a good job. There were a couple of buggy things that I found frustrating, but nothing insurmountable. Amerisave plays a fairly standard game from what I can see as an individual. But I was happy with Amerisave, all things considered. I'd recommend them.
Reviewed Sept. 13, 2023
AmeriSave did cash-out refinances for second homes, which is what I was looking to do. I got a conventional 30-year fixed loan. The process was a hassle. They tried to do everything through this online portal, but sometimes it didn't work. They would request information and it would not notify me that it was being requested. So, I found myself checking it daily to make sure that they weren't waiting on anything from me. Then sometimes I would upload what they're asking for and they couldn't find it, so I'd have to email them separately. The application went fairly straightforward. That was done via interview process with the loan officer over the phone.
The application went in on June 12th and I closed on July 28th. It was roughly 50 days. The loan officer boasted that it was gonna be roughly a 30-day timeframe. We went well over that. I feel the loan officer is disconnected from the processor/closing. They get the loan application in, and then you just sit there. From the day that I applied and got the loan locked in, the appraisal was a one-day turnaround. So, I was sitting for the rest of it, waiting for processing to occur.
Then there were several hurdles I had to jump through in order to close the loan. Their processor to closing could be vastly improved because there were several stages I was asked to provide more and more information. They never had a set, “This is what we're gonna need from you. And this is how long it will take to review and close.” So, I was constantly finding myself reaching out to the loan processor. One interesting thing on the closing part was they sent the disbursed funds to pay off things. They sent it to the subject property instead of my residence. This was a second home. So, I had to have my mother who lives in that property send me the funds. Luckily, she said, “Hey, there's a mail here for you from AmeriSave.” I said, “Oh, well, I've been waiting on some stuff from them. It's probably that. Can you send it over?” So, luckily, I got that all to occur. I didn't even get things in the proper amount of time.
Reviewed Sept. 12, 2023
A friend said AmeriSave was good to use. When I sent an email out with some basic information and a questionnaire, Eli reached out to me from down there in Phoenix, and he was very hospitable and very easy to work with. So, I decided to go with AmeriSave. Working with them was the easiest thing I've ever done when it came to doing a refi or a purchase, and it went fast which was good. If there were any hiccups, they were quick to get back to me so we could get them corrected and get things done.
When I did the online application, there were some things that were confusing but then Eli walked me through some of it and it worked out great. For the most part, it was still relatively easy to do. It took about 30 days for everything to complete. I've dealt with some bad experiences doing this kind of stuff before. So, this one was smoother. It's the first time I've ever done anything online. By doing it online, it was reaching out online and talking to someone that way instead of going to an office here locally and speaking to somebody or having someone physically nearby you. So, the experience was good. It was well done.
If I have any questions or concerns, I have the process center. I had a gal back there who was helping me, Leane, and she was good. She answered all my questions there. Also with Eli, if I had a question or was concerned, I would ask him and he would give me the response relatively quickly via either text message or email. The portal they used was effective to get information out to you and to use. Eli was assigned to me to be the loan originator. His willingness to work with me impressed me. From the very beginning, I told him if he was upfront with me and told me his bottom line best deal he could do, and the truth, I would use him from start to finish, and that was what he did.
The rates and terms were fair across the board for what it is. They were good compared to what other people were doing. Other people are trying to play games and set you up at different kinds of rates, giving you this lower rate for this amount of time, but then it switches to this rate. Now, everything was locked in. Mine was what Eli said it was gonna be and that was how it worked out well.
Reviewed Sept. 12, 2023
AmeriSave's reps were extremely nice and the application process was very easy to follow. We're two seniors and we needed extra guidance with the technical parts. The rep we had was very helpful, personable and conscientious. We didn't get exactly what we wanted because the veteran mortgage advantages that they have in the state of Florida don't cover the kind of condo that we were refinancing. But he immediately knew a better and a fast alternative. He also had an assistant and she was equally as helpful. I did everything online and I also was able to fax anything they needed. I never had to use regular mail. The process took a couple of weeks and they were very responsive. They immediately answered all my calls and texts and they guide you through step-by-step. You check on your account online and they tell you anything that needs to be done. And when you do it, they send you a confirmation.
Working with AmeriSave helped us out of a big financial bind. We had damage from Hurricane Ian which depleted our savings and we needed the loan at the time. I did the process with many other lenders, filled out all the questionnaires, the paperwork, and at the last minute, they all rejected us. The only one that didn't was AmeriSave. Even though we paid off four previous mortgages and we both have excellent credit ratings, the other companies were very reluctant to help us because we had too many credit cards. And the whole purpose of refinancing was to get rid of our credit card debt.
AmeriSave Mortgage Company Information
- Social media:
- Company Name:
- AmeriSave Mortgage Corporation
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 3525 Piedmont Road NE, Building 8 - Suite 600
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30305
- Country:
- United States
- Website:
- www.amerisave.com