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4x Buyer's Choice Award Winner

AmeriSave Mortgage Reviews

4.6
6,494 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Ilana Hamilton
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Fact-checked by: Jon Bortin

About AmeriSave Mortgage

AmeriSave Mortgage Corporation (NMLS #1168) is an online, direct-to-consumer lender that offers home purchase loans in 49 states and Washington, D.C. The company also has refinance options for those who want to adjust their rate or term or take out cash. AmeriSave states that it has helped over 730,000 borrowers, funding over $130 billion in loans since it was founded in 2002.

Visit www.amerisave.com
Pros
  • Lock in rate for up to 90 days
  • Loan officers available to answer questions via chat
  • Closing in as little as 25 days
  • Reviewers frequently praise helpful staff
Cons
  • Not available in New York
  • Nonrefundable $500 fee to lock rate for 90 days
  • Document requests can be excessive

Helpful Reviews

Springfield, OR
Verified purchase
My work truck broke down. AmeriSave's rates were the lowest. To get my mortgage, I talked to somebody, and then there was a preliminary approval, and then I sent in a bunch of pap...

Read more

Westport, MA
Verified purchase
AmeriSave has my regular mortgage and when I was trying to consolidate, I went for a home equity loan with them. Their process was awesome. It took less than two weeks which was v...

Read more

AmeriSave loan types

AmeriSave offers an array of mortgage products, including:

  • Conventional loans

  • Government-backed loans (FHA, VA, and USDA)

  • Jumbo loans

You can both purchase and refinance with AmeriSave — the company has rate-and-term refinancing and cash-out refinancing.

When choosing a nonconventional loan, a few reviewers found the process with AmeriSave took longer or ran into problems. Originally, D from Virginia chose AmeriSave for a VA loan. “Everything was going along okay. And then two weeks before closing, their underwriters decided that because I wasn't moving in within 60 days, I could not do a VA loan,” they said. “I had to switch to a conventional loan. And I had basically a week to come up with 10% down.”

Another reviewer had delays because of FHA requirements. “I applied for an FHA home equity loan, and I'm satisfied with the rates and terms.” said Gary from West Virginia. “They had to wait till my name had been on the title for one year according to FHA before they could fund the loan.”

How does AmeriSave Mortgage work?

To receive a personalized quote from AmeriSave and apply for a mortgage, visit its website and complete the following steps:

  1. Provide your information for prequalification. Prequalification quotes are customized for your specific situation, and they don’t require sensitive personal information like your Social Security number. You’ll find out what types of loans you qualify for and how much you can borrow without a hard credit inquiry.

  2. Apply for preapproval. Pick which quote is best for you, and apply for preapproval. If you’re preapproved, you can receive a certified approval letter that may strengthen any offer you make on a property.

  3. Submit your formal application and shop for your home. Once your application is complete, you will receive a Loan Estimate. You can submit documents through AmeriSave’s secure online portal.

  4. Complete the process. Work with your loan officer as AmeriSave processes and underwrites your loan. You may need to upload more supporting documents online. AmeriSave helps arrange the closing.

AmeriSave rates

AmeriSave advertises rates starting at 6.5% for a 30-year fixed-rate mortgage and 5.875% for a 15-year fixed-rate mortgage on its website at the time of publication. The corresponding annual percentage rates (APRs) are 7.031% and 6.748%, respectively. These rates are subject to change, and your actual rate will depend on factors such as your credit score, loan amount, down payment and financial situation.

You can check the rates and loan types AmeriSave Mortgage is likely to offer you by getting prequalified. AmeriSave doesn’t require a hard credit check at this stage, so there’s no effect on your credit score. This process takes just a few minutes.

The company offers both fixed-rate mortgages and adjustable-rate mortgages (ARMs). ARM options come with a fixed rate for the first five, seven or 10 years. After that, the rate changes every six months.

AmeriSave cost and fees

AmeriSave does not disclose detailed fee information on its website. However, multiple reviews on our site mention a nonrefundable $500 upfront rate lock fee.

As required by law, AmeriSave will provide you with a Loan Estimate (a document that outlines all of the estimated closing costs) after it receives your application.

Mortgage lenders like AmeriSave are also legally obliged to provide a Closing Disclosure at least three business days before your closing. This document states the total closing costs and how much cash you’ll need to bring to closing.

While several reviewers agreed there were no hidden fees, they did feel that fees were high. “The only thing I didn't like was I think I had to pay a lot to pay it down. I think my costs were like $20,000 or something,” said a Texas reviewer in a ConsumerAffairs phone survey. Another reviewer in Ohio had a similar experience: “I had to pay a little extra fee to buy down the rate a little bit. My fees were a little high[.]”

AmeriSave application process

If you choose to move forward, you can start AmeriSave’s preapproval process; be prepared to share income and asset information. If you’re preapproved, you can lock in your rate, and you get a certified approval letter to share with sellers.

According to customer reviews of AmeriSave, the online application process was easy for most, and those who ran into issues were able to get the customer support they needed.

AmeriSave application features

Below is a breakdown of AmeriSave's application features, such as mobile document upload for added convenience.

AmeriSave FAQ

Where is AmeriSave Mortgage available?

AmeriSave originates mortgages in 49 states and Washington, D.C. It doesn’t offer mortgages for New York properties.

What credit score do you need for AmeriSave?

AmeriSave typically requires a minimum credit score of 620 for conventional loans. For government-backed loans such as FHA, VA and USDA, borrowers may qualify with scores as low as 600. Approval also depends on factors like debt-to-income ratio, income stability and overall financial profile.

Does AmeriSave have hidden fees?

AmeriSave borrowers should expect standard closing costs, such as origination, appraisal, attorney and credit report fees. Some reviewers reported higher-than-expected costs, so it’s important to review the Loan Estimate and Closing Disclosure carefully before closing.

Still have questions?

Is AmeriSave Mortgage legit?

Yes, AmeriSave Mortgage is a legitimate company. AmeriSave is a licensed mortgage lender authorized to originate home loans across most of the U.S. The company has been in business since 2002, giving it more than two decades of experience in the mortgage industry and a track record of funding billions of dollars in home loans.

In terms of regulatory history, AmeriSave has faced scrutiny in the past. Notably, in 2014, the Consumer Financial Protection Bureau (CFPB) ordered the company to pay $19.3 million related to misleading advertising and unauthorized fees.

Nonetheless, AmeriSave continues to operate as a licensed lender today, with largely positive customer reviews.

AmeriSave may be a particularly good choice for buyers who need a loan that falls outside conventional funding, since the company covers a wide range of loan types. We recommend AmeriSave for buying or refinancing since it is well established, with over 20 years of experience and near-nationwide availability (not available in New York).

That said, we don’t recommend AmeriSave for borrowers who prefer face-to-face interactions, since its loan process takes place completely online. For these individuals, it may be better to work with an in-person lender that can provide more individualized attention.

Overall, AmeriSave is considered a legitimate mortgage company, but as with any lender, borrowers should review loan estimates carefully, compare offers and make sure they understand all terms and costs before moving forward.

AmeriSave Mortgage Reviews

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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffRates

    Reviewed Sept. 29, 2026

    When I bought this house, I paid it in a year because we didn't want the mortgage. I looked at some of the internet ratings on mortgage lenders, and Amerisave came out high in their overall evaluation, so I went with them. Being new to this whole lending process after about almost 20 years, I needed clarity because the terminologies and the whole process were really different than when I did it when I bought my first home. It wasn't very clear to me as to how we were proceeding and I would give Amerisave an 8 on that. They should have provided a little more clarity as to what the expectations were on my end. There were a couple of things that didn't seem quite right. As a matter of fact, initially, I even questioned that what they were asking me was valid.

    Ultimately, as we went along and we became familiar with each other, it became a bit easier for me to accept some of the things that were being said. For example, the lending rate was not very clear in the very beginning. I had to pull it out of them. “What kind of a rate are we looking at?” It was clarified, so we went forward with it. The process took two months and the timing was all right, but the way things came out, I came up with a home mortgage. I would advise people to make sure what it is that they're looking for and to get very clear on what they want in the very beginning. I really wanted a line of credit rather than a home mortgage, but it worked out that way, and I was all right with that. My intentions are to pay it off quickly. I don't intend to have it as long as they think that I am going to be around.

    The rep, Leonard, communicated very well. I gave him the questions that I had, and he responded quickly. As a matter of fact, there was one question that I asked that he wasn't sure, so he invited one of his managers to address my concern. He stayed on top of it. He was consistent. Whenever I didn't respond timely because of things that I'm so involved with, he would make sure that I got the message and that I was planning to respond. I was very satisfied with him.

    Thanks for your vote!
    AmeriSave Mortgage
    Response from AmeriSave Mortgage

    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffLoan ProcessTransparencyTimeliness

      Reviewed Sept. 14, 2026

      I was searching for a home equity line of credit and after doing some research online and looking at different companies, I selected AmeriSave based on previous customer feedback and the ratings in reference to the process that they use and how quickly they process their applicants. The process took approximately two and a half weeks from the time I applied until the loan was approved and the funds were disbursed. I was very pleased. The communication was exceptional from the originating loan officer I spoke with. The process representative spoke with me almost daily and emailed me updates. I could not have been happier.

      When documents were needed or additional information were needed, rather than emailing me, she called me directly to alert me as quickly as possible. Anytime I needed to speak with her, I would reach her within minutes. She was extremely professional and extremely responsive to all my needs. We had a little difficulty with the online tools, but they were quickly resolved. The AmeriSave system for uploading documents experienced difficulty several times. And each time that happened, once I was able to contact my process representative and alert her, and even the loan officer, they were very quickly able to get in contact with technical services and resolve the issue. It was an issue that kept occurring. But it was quickly resolved each time I ran into it.

      My loan officer and my service representative were much more professional than I've experienced in the past. I've done home loans and financial things over the last 20 years and the two individuals I dealt with were probably the two most professional representatives I've ever dealt with. They represented the company extremely well. AmeriSave’s biggest benefit to me personally was the speed of the process. I was very comfortable from start to finish with everything that was going on.

      Somebody considering AmeriSave should do their research thoroughly to make sure it’s the company they want to go with based on indicators that they want to check on. I would suggest that people look very highly at other customer feedback on their experiences in relation to AmeriSave. It is very helpful to see that type of response that other customers have provided, and just listen, ask questions, and expect a professional experience.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffLoan Process

      Reviewed Sept. 9, 2026

      I needed a loan, and Amerisave popped up. I thought I’d talk to them. And they were relentless in talking to me from the very beginning. Instead of just saying, "Okay. Yeah. We can do it,” they took all my information on the first call. It took about 40 minutes. They had everything right from the beginning. They didn't wait. They were very aggressive. I got a home equity type loan.

      The application process was rigorous, much, much more in-depth than I ever imagined they would possibly need. They needed my trust but they didn't just need the trust papers. They needed the entire trust. They needed my bank account statements, tax returns, W-2s. They needed proof of income. They needed to make sure the mortgage on my house was fine.

      The mortgage had something wrong with the loan. They had to contact the people who gave me the initial loan, even though the house had been paid off 20 years ago. We needed to have signatures from them. We had to have that FedExed for $85. There was a lot of paperwork for a simple loan. They said it'd be done in four days, and that's why I went with them. But it was actually 11 weeks. I told them, “I need to get this finished before I leave for Mexico.” It wasn't. They kept calling me in Mexico. I said, “I can't talk. I don't have an international phone plan.” Every day I'd get messages. They had my email incorrect, and the password, so I couldn't access it. That took weeks for them to figure out what was going wrong.

      They need better tech support with their website. That should have been fixed within the first 20 minutes, even though they gave me the tech support and they said, "Try this. Do this. Try this. Is it working?” They never got it finished right away. They should have just stayed with it and gotten that taken care of. They should have figured out what was going wrong. The people were very helpful and nice, though. It was just the tech stuff and their due diligence. For someone who had plenty of money and several homes, they could have sped it up. They could have just looked at my numbers and said, within 10 seconds, "Oh, yes. You qualify.”

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceTechPunctuality & SpeedStaffBillingLoan ProcessRates

      Reviewed Sept. 1, 2026

      AmeriSave Mortgage went over my options with me and what fit me best was to attach a mortgage onto my mortgage so I could get the lowest interest rate. I had five credit cards that had substantial amount of money on them and I wanted to consolidate that. So, a consolidation loan would have been more interest. The lowest interest would have been to take it against my house.

      I did the application with the gentleman over the phone for the most part, and I just had to come up with my documents that he needed and fax him, email him, send them over, which I'm not real good with the computer. So it was a pain in the neck for me at times. But I figured it out, how to download, upload, send. I had to give AmeriSave all kinds of paperwork, like tax information, work information, divorce papers. There was a lot of a lot of leg work to do because it was a mortgage instead of a personal loan or a consolidation loan. So, because it was a mortgage, it had to go through underwriters, a title search, through town taxes and my whole life story. It was a process, but I knew that when I got into it.

      I was getting a little perturbed towards the middle part of it. The communication was good between AmeriSave and myself, but they said it was my town tax commissioner not sending in the paperwork they needed and the town was holding it up. Mariah and Drew were very good at what they did. There were a couple of concerns I had. They put me on a brief hold and got the answer. Came back to me. The response was quick and easy. They didn't leave me hanging for very long. It was smooth and easy, other than my own town holding it up.

      After it went through, they mailed me these checks to mail out to my creditors. And they had all my creditors' information, so I don't know why they couldn't just mail them out for me. Because I ended up screwing it up and not sending a couple of them to the right address. I'm still waiting for one of them to get processed. I have one left that has not gone through to my creditors. I keep checking that every day to see if it has been paid off. To make things a little easier on the consumer, they had all my information anyway, so I don't understand why they couldn't just send out the checks they were sending out to pay off my outstanding debts with these creditors instead of putting it back on me.

      My comfort level wasn't that very good at the beginning. I was concerned with, "What am I doing? Is this really a company? Is this the right thing for me? Am I doing the right thing?" I questioned my own actions and thoughts of what I had going on because it was a considerable amount of money, but it's a considerable amount of debt. But we got done what I needed to get done. My debt is getting paid right down to nothing and the betterment is paid and I'm back at ground zero. I'm not in hot water with money anymore. AmeriSave is not a bad company to deal with. Go for it. But any one of them, they're all a process. It doesn't matter if I went with Rocket Mortgage or Upstart or any of the other ones. I've been getting things from everybody to refinance my house. I had a million options to go through whoever and I went with AmeriSave.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServicePriceStaffBillingLoan Process

      Reviewed Aug. 14, 2026

      I have my money in Fidelity that is making 26% right now. I needed about $60,000, and instead of taking that money out and losing that, I got a loan from AmeriSave. I'm just paying 6%. So, I'm still making 20% on my money. Every time I went on Google, AmeriSave was top three so I went with them. The first person that I spoke with was very competent. He was a really nice guy, and I went through all the motions with him. Then another person took over gathering the information. They made a lot of mistakes. So, we had to do the whole process twice. They wanted a ton of information. It was insane.

      I use Fidelity again. But now, knowing what I know, I would lay it all out for them first. They had the house appraised, and then when the guy called me, he said, "Listen, we made a mistake." It had something to do with my wife's name, because my wife's name was on the deed, and she wasn't on the application. So, they had to redo the whole process. They were going to have another person come out and do a home appraisal. But I said, "That's costly, isn't it? You guys already did it.” The lady just left a week ago. There's not much change, just the ROI. The request for information was way overcomplicated for a small loan.

      The whole process took a long time for me. I was ready to pack it in and tell them, "Forget it. I don't need it." But at the time the market was doing real good. My house is worth a million, too. I showed the guy my retirement statement that has well over a million dollars in it. I told him, "Listen, I just want a $50,000 home equity." My credit was outstanding. I have a credit card that I can put 30 grand on. I don't have any credit card debt. But Fidelity wanted all sorts of other things. It was being overthorough, but I could understand it. But I was getting aggravated towards the end.

      I had to deal with a lot of different people. But the last lady that I dealt with was very competent and easy to deal with. When I had an issue, I called them, and the guy took right care of it. He was very competent too. But the three people in the middle weren't. AmeriSave is a big company, so they're all over the place, and you know you're dealing with somebody that's gonna give you what you're getting. But the process was just a little bit complicated and time-consuming.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Reviewed Oct. 28, 2026

      The worst lender of my lifetime - cannot get a file closed after 90 days and conditional approval finally after nearly two months Oct 4. But now after appraisal, new CD's and nearly another month cannot get a closing. Closing has changed 7 times we have complied with every request and each time we near closing they ask another question we have already answered. DO not use this company if you are planning on getting anything done.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. If you would like to discuss this with a member of our Customer Care Team, please reach out to us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

      Verified purchase
      Customer ServicePunctuality & SpeedLoan ProcessFollow-Through

      Reviewed Oct. 15, 2026

      I had other loans with AmeriSave in the past, and this time, I went for a regular conventional loan. I enjoyed working with them. They did what they said they were going to do. They followed through so that was good. They work hard and go the extra mile to try to fit you to the proper loan. Their online tools worked out perfectly. It wasn't glitchy at all. The points are always a little bit higher but when you're in a situation where you need the loan, you have to pay the points. I tried to work with some other companies, but it didn't go well. People would hang up on you, and they wouldn't keep their appointments. It was very frustrating with them.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Profile pic of the author.
      Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffBillingLoan ProcessTransparency

      Reviewed Oct. 13, 2026

      Steer clear, scam company: This is a shady company. Files for loan on July 6, 2026. Was advised we qualify. Need to collect documentation and $500 for the inspection. Sounded great. We agreed. We submitted documentation. Inspection came by. However there was never any call back, we had to call to get any updates. Whenever we called we get told more documents needed, we submit per their request. Nothing. Silence. We continue to call and always some excuse for documentation. We are now in October and still nothing. We call. They say we need more documentation. The insurance payment is due and we can’t do anything with it as Amerisave has it locked up as they are to make the payment but haven’t because they need more documentation. In the middle of this we now have a another person, number 3 who say we didn’t submit documents . And start all over again.

      We have asked how can we help to speed this up and if they are waiting for the state, today it’s the bank. We are required to pay taxes at the end of this month that Amerisave was to put in the loan. So at this point I believe it was indeed a scam, we lost 500 to this company, we have jumped through hoops to get this loan. Do not rely on them to do any foot work or provide any updates. You will need to work diligently to obtain documentation from bank, insurance, state, etc. We have been going back and forth for 16 weeks! Good luck if you attempt to use this company! We still haven’t gotten any processed and have made the deduction to walk away.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Your feedback regarding your experience is greatly appreciated. Your review does not meet the level of care we strive to provide. If you would like to discuss this with a member of our Customer Care Team, please reach out to us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

      Verified purchase
      Staff

      Reviewed Oct. 12, 2026

      AmeriSave’s performance was above expectations. They guided me through the process and explained everything that I did not understand, they were patient answering questions and they were professional and knowledgeable.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Customer ServiceContract & TermsPunctuality & SpeedOnline & AppStaffLoan ProcessRatesHonesty & Transparency

      Reviewed Oct. 11, 2026

      While researching options for business financing, I realized that until my business revenue is higher a HELOC may be my best option for initial funding. I filled out an online form to see what rates and terms were available and immediately started getting calls from AmeriSave. I answered and was connected with Sr. Loan Officer Jonathan. From the start, it was clear his goal was to get my agreement and close the loan as quickly as possible, but he had little interest in my actual needs.

      My goal was cash for business funding, but (without asking) he presented a proposal to pay off all debts on my credit report. I told him that wasn't my goal, and although I would have been interested in paying some loans, he immediately revised the proposal to clear all but one loan (apparently necessary for approval) without discussing which ones I wanted to address. He was very pushy to get me to scroll down and approve the proposal. It took me a little time to access my tax forms for income verification, so I asked if I could submit the forms and continue later. Jonathan was insistent on staying on the phone to finish the deal. The more he pressed to finish the deal right away, the more uncomfortable I became.

      Then potential fraud was recommended. Part of my income from the previous year was a one-time distribution from an IRA. Although I have adequate home equity and a good credit score, Jonathan was concerned that my income, without the IRA distribution, wouldn't be adequate for loan approval. He recommended that I get a letter stating that I was going to be receiving monthly IRA distributions.

      When I said that I didn't intend to take monthly distributions, he said I didn't need to - I just needed a letter saying I was going to. I don't know if the recommendation is fraud by definition, although I'd think it would concern an underwriter, but it certainly felt dishonest. At that point, between being rushed to accept the offer and given a suggestion to obtain a false income letter, I was no longer comfortable working with AmeriSave and hung up. On the portal page I declined the loan offer, but now I'm still receiving multiple calls per day from AmeriSave and may have to block their number.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your feedback. If you would like to discuss this with a member of our Customer Care Team, please reach out to us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

      Verified purchase
      Customer ServicePunctuality & SpeedLoan ProcessRates

      Reviewed Oct. 10, 2026

      The entire experience was seamless and fast. Obtaining a mortgage loan can be very stressful, but the loan processor made it easy and remained in constant communication with us. This is the 2nd time we’ve used Amerisave and, once again, their rate was competitive and the whole process was relatively easy.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Punctuality & SpeedStaffBillingLoan ProcessRates

      Reviewed Oct. 10, 2026

      I needed to refinance and consolidate a bunch of loans. Getting a loan through AmeriSave was really easy. They did a lot of the paperwork. However, I'm still waiting for some things to be settled, which I'm not terribly happy about. The first thing that happened is they didn't tell me when I was getting the loan that they would not settle with the people I was getting the loan with. For instance, I paid off a rental. All they did is they sent me a bunch of checks, so I had to send the check off to the mortgage company for that rental. I had a couple of consumer loans. They sent me a check, which I had to then take down to their headquarters, which was 50 miles away. They also sent me a check to pay off a credit card, which then it didn't actually clear for two weeks. So, I still didn't have the credit line on that because it didn't clear.

      Now, I'm waiting for a quitclaim deed to be filed with the county, which hasn't been filed yet because I had to change it from my trust to my person. I need to put it back in the trust, but they haven't filed the quitclaim deed to move it in the first place. So, I'm still waiting for that. Overall, I could have gotten a better loan, but I checked with my local credit union, and it was about the same rate. AmeriSave is responsive. I'm still communicating with the guy that gave me the loan because he's still sort of trying to help me through these last two steps.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Loan Process

      Reviewed Oct. 9, 2026

      Easy Easy Easy! Very simple and easy loan process.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer Service

      Reviewed Oct. 9, 2026

      Great customer service from everyone involved. Well informed and they listened and I accomplished my goal. Many others did not listen.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

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      CoverageTimeliness

      Reviewed Oct. 9, 2026

      Worst experience for a refinance. Has taken almost 3 months because of the processing and underwriting and title. It has been a complete fiasco. Closed last night and then the title company told the notary to shred everything because a document wasn’t acknowledged in time. There nothing in my portal to acknowledge, and I spoke with Eartha multiple times the day of and leading up to and she confirmed nothing was missing and all was good to go. Next day now I can’t get a hold of anybody to see what is going on.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We are truly sorry to hear about this experience. Somone from our Customer Care Team (1-888-655-0906, resolutionteam@amerisave.com) will be reaching out to you shortly. Thank you.

      Verified purchase
      PriceStaffRates

      Reviewed Oct. 9, 2026

      I had used AmeriSave previously, and the process was simpler. The rep was very professional and knowledgeable about the products. I had worked with him previously and chose to work with him again. He also had good background information that made the process smoother. The rate was fairly good. It is worth checking out AmeriSave.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 8, 2026

      Amerisave has been very helpful in helping me with my situation. Each one of the agents were treating me like family and made fill comfortable on the information, guidance on which path I should take. Thank you Amerisave for your support.😃

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      StaffLoan Process

      Reviewed Oct. 8, 2026

      My only complaint was to this day not acknowledging my husband's death. I still get mail from Amerisave to my husband. It also took a very long time to complete the process of getting my loan. I will say that the people at Amerisave are very nice and helpful. I would recommend using them if you need help with a loan.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for being a valued client of ours. Your feedback is very much appreciated, and we are so sorry for the loss of your husband. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceStaffRates

      Reviewed Oct. 8, 2026

      I needed some liquidity to do home repairs, and AmeriSave had good rates and a good rating on the internet. The reps were extremely helpful. I'm older, so going through an online process is foreign to me. I'm more used to sitting down with somebody doing paperwork. It was somewhat frustrating, but they spent a lot of time walking me through it, and they were right there with me every moment. I appreciated that. The rate wasn't 3%, but it was comparable to everything else out there. Everything was very forthright and above board. They're a very good firm, and I would propose that anybody use them. It’s a great company. Give them a call and talk to them. They're not wasting your time.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      StaffLoan ProcessTransparency

      Reviewed Oct. 7, 2026

      Well, from the start of my loan to the end of the closing everything was great. Steven ** started me out and always was available if I needed help, Maria ** also kept me up to date on my loan process. Thank you to everyone that went above and beyond to close my loan with no problems.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      Everyone I worked with did an exceptional job! They were all so helpful without any problems.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServicePriceStaffLoan Process

      Reviewed Oct. 7, 2026

      My experience with Amerisave began as I looked at a way to decrease monthly expense to have more money available for house repairs daily necessities and reduced pressure being on a fixed income. My first call directed me to member of AMERISAVE CORPORATION. I talked to a loan officer named Wade ** who was very courteous and answered all my questions easily and professionally. As we talked I became very comfortable with the conversation and decided to go from there and apply. I had once before tried to get a loan with Amerisave but decided I didn't feel comfortable with the process and backed out. This time I had no hesitation as the process became pretty straight up on what I had to provide and what they were providing.

      As the process evolved it became almost like dealing with friend, a lady named Amy came on and was I believe the loan processor submitting it to the ones who approve the loan and was also very professional and available to answer any questions I had and to make sure I submitted all the correct documents. It was a very much a non-pressure experience with working with these professionals that made me feel welcomed and a big part of the process. everything worked out fine, I got my loan, no surprises, just a good experience. I would recommend anyone who whats to refinance their home to contact Amerisave. it was worth the time and effort. Thank you AMERISAVE!

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      I was very pleased with the service. From day one till the end, very professional, helpful and kind. I would recommend anyone to anyone for service. They are very consistent and helpful. I’m glad I chose them.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      I could not have had a better experience… everyone was so helpful, friendly, and professional.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      Excellent knowledge and service throughout the process.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Sales & MarketingOnline & App

      Reviewed Oct. 7, 2026

      Niki and Josh were great, but the app was a little confusing.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Punctuality & SpeedStaffLoan Process

      Reviewed Oct. 7, 2026

      Loan staff were professional and efficient. Process was easy and quick.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      I am very satisfied with Amerisave and their employees. The experience was better than I expected.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Billing

      Reviewed Oct. 7, 2026

      My goal was to pay off some credit card debt and get cash equity out for a home room addition. They made the process easy and smooth, and I’m very happy with my results, thanks to everyone.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 7, 2026

      Everyone was very professional, answered every question, and was very helpful and patient. Explained everything very clearly and broke things down to where you understood it.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase

      Reviewed Oct. 7, 2026

      They were great from end to end, very communicative throughout.

      Thanks for your vote!
      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 7, 2026

      I found AmeriSave Mortgage while scrolling through my email. The lending process was fine, and it took about five months. AmeriSave helped me a lot and I’m on the right track now. So, they helped me build toward my future. I liked the people when I was working with Amerisave.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceRates

      Reviewed Oct. 6, 2026

      I was online looking up banks to refinance and AmeriSave gave me a call. Their customer service is great and the rates are good right now.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      StaffRates

      Reviewed Oct. 5, 2026

      My experience with AmeriSave was wonderful. I was real pleased with both of the reps. They kept informed. There were a few hiccups, but they helped me through them all, so it was good. They were very courteous as well. I would recommend others to go with AmeriSave if they're looking for somebody to go to. The rates were decent too.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Staff

      Reviewed Oct. 4, 2026

      We've got everything taken care of with AmeriSave Mortgage. They were real good. They kept me advised, and they did what they were supposed to do. They helped us every way they could.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 3, 2026

      We used AmeriSave for our mortgage originally. The application process is easy and their customer service has been amazing.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Customer ServiceLoan ProcessRates

      Reviewed Oct. 2, 2026

      So we went through AmeriSave to get a home equity line of credit, we paid our $500 fee to lock in our rate, submitted all requested documents, then heard nothing back from them, called multiple times left messages requesting call backs, left text messages that never got answers, then we get an email saying our loan request was declined. It felt like they took my $500 and ran.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Your feedback regarding your experience is greatly appreciated. Your review does not meet the level of care we strive to provide. If you would like to discuss this with a member of our Customer Care Team, please reach out to us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 2, 2026

      My experience with Amerisave was wonderful. They were very good, knowledgeable, and couldn't have done a better job. Answering our questions and giving us directions on what we needed to do were the best things they did. We were very happy with them. Obtaining the refinancing was very good. It was over the phone. They got back to us with any questions. We were settled within two weeks.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      Customer ServiceStaffBilling

      Reviewed Oct. 1, 2026

      My overall experience with AmeriSave was amazing. Everybody was very knowledgeable and helpful, and got the process going through with no problem. I looked into a home equity line, not a mortgage, so that way I could do renos and take care of some bills. Their customer service team was excellent. They helped me at 11 o'clock at night if I needed it.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

      Verified purchase
      PricePunctuality & SpeedStaffLoan ProcessRates

      Reviewed Sept. 30, 2026

      The process with AmeriSave was smooth sailing. I was at first naïve going in thinking it was more of a small home loan and a lot quicker than a full blown mortgage process. But other than that, it was quick. Kyle and Jerry were the two people I dealt with 99%, and they very helpful and super quick on back and forth contact. I'd always like the rates to be lower but it is what it is. It was a pleasant experience overall. AmeriSave is worth looking into.

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      AmeriSave Mortgage
      Response from AmeriSave Mortgage

      We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com.

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      AmeriSave Mortgage Company Information

      Social media:
      Company Name:
      AmeriSave Mortgage Corporation
      Company Type:
      Private
      Year Founded:
      2002
      Address:
      3525 Piedmont Road NE, Building 8 - Ste. 600
      City:
      Atlanta
      State/Province:
      GA
      Postal Code:
      30305
      Country:
      United States
      Website:
      www.amerisave.com