Kohler Walk-In Bath Reviews

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About Kohler Walk-In Bath

Kohler manufactures, sells and installs walk-in baths and other bathroom products. Walk-in baths from Kohler include safety features like a low threshold, grab bars and nonslip surfaces. The company also uses patented technology on its comfort features, including air-massage jets and heated surfaces. If you have difficulty bathing or are looking to get the spa experience in the comfort of your home, Kohler can help. You can contact the company for a free in-home consultation and quote.

Pros
  • Various wall design options
  • One-day installations
  • Custom fits available
  • 3-inch step-in height
Cons
  • Pricey upgrades
  • Pricing not available online

Featured Reviews

Belle Chasse, LA
Verified purchase
The purchase process at Kohler was thoroughly enjoyable. I didn't think that the installers could do as good as they did. ... They answered all my questions. The walk-in tub adds ...

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Big Pool, MD
Verified purchase
I love Kohler products. They last and they're 110% top quality. The reps of Kohler were wonderful. ... I love all the features of my walk-in tub. I have trouble with my back and I...

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Kohler walk-in bath features

Kohler’s walk-in tubs offer several safety, comfort and convenience features:

Safety features

  • Ultra-low step-in height of three inches
  • Easy-to-grip handrails and grab bar
  • Inward-swinging, extrawide entry door with intended handrail and easy-to-turn handle
  • Nonslip surfaces to prevent trips and falls
  • Easy-to-reach control panel

Comfort features

  • Hydrotherapy whirlpool jets to massage back, legs and feet
  • BubbleMassage air jets at three levels of intensity
  • Bask heated backrest with three levels of heat
  • Deep, extra-wide seat with divots on the sides to prevent water from pooling while draining
  • Multifunction hand-held showerhead with three adjustable spray settings

Convenience features

  • Quick fill time
  • Fast-drain technology

Kohler walk-in bath designs

Kohler offers customized sizing and features as well as exclusive design options, like faucet styles and wall coverings.

Kohler walk-in bathtub cost

Kohler’s walk-in bath prices depend on the model you choose and the amount of construction required for the installation. Kohler’s website indicates that you can expect to spend less than $10,000 for a standard walk-in tub without installation and up to $25,000-plus for a premium model with installation included.

Below is Kohler’s cost consideration breakdown:

Cost ConsiderationCostDetails
Walk-in tub only$2,000 to $20,000+Brand and feature-dependent
Accessories$1,000 to $5,000+Walls, extra grab bars, shower option, etc.
Installation$2,500 to $8,000+Plumbing, electrical, etc.
TOTAL$5,500 to $33,000-plus

Walk-in tub prices from Kohler can vary widely:

  • Basic walk-in baths: $2,000 to $5,000
  • Hydromassage walk-in baths: $5,000 to $10,000 (may come with whirlpool jets, air jets or a combination of both)
  • Specialty walk-in baths: $2,500 to $15,000 (may come with a shower, two seats, slide-in access and/or be wheelchair accessible)
  • Premium walk-in baths: $7,000 to $20,000 (may come with advanced features like heated backrest, adjustable jets or hand shower, or be an oversized tub)

Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. This price does not change throughout the process, as Kohler prides itself on its "Price Promise."

Kohler offers both discounts and financing, depending on your credit history and eligibility. The company also offers a limited lifetime warranty on all the major systems of the tub.

» MORE: How much do walk-in tubs cost?

Kohler walk-in tub installation

Kohler offers professional installation for its walk-in tubs, but you’ll need to have an installer check your home first. After inspecting your space, a Kohler walk-in bath installer will provide a quote that includes the cost of the tub and installation. From there, you can set up a time for technicians to install your new walk-in bath.

During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works. Kohler can install a walk-in tub in your current bathtub's footprint in as little as one day.

» RELATED: Best walk-in tubs

Kohler walk-in bath FAQ

How difficult is it to clean a Kohler walk-in bathtub?

It shouldn’t be any harder to clean a Kohler walk-in tub than a model from any other brand. Kohler recommends using a nonabrasive all-purpose cleaner on the tub and a soft sponge or squeegee on the showerhead and faucet.

How much does a Kohler walk-in tub increase home value?

Adding a Kohler walk-in tub can potentially increase your home's value, especially if prospective buyers are interested in accessibility features. It will mostly come down to the type of buyer that’s interested in your house. It's recommended to consult a local real estate agent for specific value assessments.

What type of warranty does Kohler offer for walk-in tubs?

Kohler offers a limited lifetime warranty against manufacturing defects on the major systems of your tub, including the door, showerhead and hydrotherapy systems.

Will a Kohler walk-in tub fit in my bathroom?

The Kohler walk-in bath is designed to fit in the footprint of an existing tub. If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. Custom sizes are available, ranging from 52 to 60 inches long and 28 to 32 inches wide. If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.

How many jets come with a Kohler walk-in bath?

A Kohler walk-in bath comes with up to 10 jets.

Is a walk-in tub worth it?

A walk-in tub can be worth it if you are looking for enhanced safety, comfort, and therapeutic benefits in your bathroom. It is especially beneficial for seniors or individuals with mobility issues.

Do we recommend Kohler walk-in baths?

Yes, we recommend Kohler walk-in bathtubs. If you are looking for a company to guide you through selecting, installing and using a walk-in tub, Kohler can help. With a range of colors, fixtures and design choices available, Kohler's wall designs and customization options can help you find a walk-in tub that matches your unique decor and makes for a great home improvement.

Quotes include installation costs, so you can know the price of your new tub before you commit and avoid any hidden fees. Should something go wrong, Kohler's warranty program and customer service department are available to make it right.

Kohler Walk-In Bath Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceInstallation & SetupPriceFeaturesFill Or Drain Time

    Reviewed Oct. 19, 2024

    I heard about Kohler through an AARP magazine. I was particularly drawn to it because the door swung inward, which was a feature we liked. The sales representative who came was very efficient and knowledgeable. He had testimonials, videos, and all the necessary information. He was smart and did a good job.

    As for the installation, it was quick and methodical, focusing on one task at a time. We encountered a problem when the door leaked. They claimed they test each unit before it leaves the warehouse, but clearly, this one wasn’t checked. Water was everywhere. Fortunately, they cleaned it up immediately and replaced the door the next day.

    The product itself is very relaxing. I appreciate being able to just get in and out easily, keeping clean as the water drains. It fills up in about seven or eight minutes and drains in about five. The back and seat warming feature is excellent, keeping the water warm and preventing any chills. I really enjoy using the jets feature for a soothing experience, although I steer clear of using others that create more turbulence.

    Regarding the filling and draining process, it's fast. I usually stand until the water reaches my preferred level before sitting. The seat warming feature is a highlight; it keeps the seat cozy through the filling process.

    In terms of price, it’s a bit higher than I anticipated. I wish I had arranged for it when I was still working, as it's more expensive than local alternatives. It's around $22,000, which was more than I expected. As for customer service, scheduling was a bit challenging as we had to wait and eventually follow up ourselves, which might have been due to a disconnect.

    Overall, my experience with Kohler has been positive, and I’d rate it highly. It's worth noting I’ve never been paid to share positive feedback about Kohler.

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    Response from Kohler Walk-In Bath

    Thank you so much for sharing your experience with the installation team and the KOHLER Walk-In Bath, Robin. We are sorry about the issue with the door and communication, but are happy to know that we were able to get this resolved for you quickly. We understand pricing can be a significant consideration, and we appreciate your honest feedback. While we strive to provide the best value for our customers, we also want to ensure that the quality of our products and services meets the highest standards. Thank you for choosing KOHLER Services for your bathroom upgrade. We hope you enjoy your new Walk-In Bath!

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      Verified purchase
      Customer ServiceInstallation & SetupPriceFeatures

      Reviewed Oct. 19, 2024

      When the sales representative visited, though he seemed new, he was personable and genuine, which put me at ease despite my usual caution with salespeople. My main issue was not about him, but I was advised to upgrade my 50-gallon hot water heater to a 75-gallon, and even that wasn't quite sufficient. I wish I’d been advised to do the 90. I'm considering moving up to a 90-gallon if adjustments don't solve the problem. I'm very disappointed. It cost me $2,500 to convert from the 50 to the 75. I do not wanna have to pay again to go to the 90.

      The installation was almost completed in one day, save for a missing part that was addressed the next morning. During installation, I wasn't involved much, but the two professionals worked smoothly and competently, leaving me confident in their work.

      On a recommendation scale, I’d give Kohler a 4.5. However, I’d advise potential buyers to ask more evaluation questions beforehand. I eventually rated a 5 for customer service and the product's quality, even though the tub's flooring could be more slip-resistant. I had a workaround for the hard-to-lock door, thanks to a helpful installer who provided a makeshift solution with a piece of PVC piping. He gave me a piece to slip over the handle so that I could use my whole lower arm from the elbow to the hand to press down on that to lock it and then to use it to unlock it.

      In terms of cost, I found it pricey and wish it were more affordable. While upgrades like these may boost safety, they don’t greatly increase home value, as I’ve found through past real estate experiences. The product does come with good safety features, like bars and a seating area.

      Overall, aside from the hot water capacity issue – which I plan on addressing with further adjustments – my experience has been positive. I'm grateful to the installer who swiftly responded to my concern with the lock without needing to engage the company's customer service.

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      Response from Kohler Walk-In Bath

      We appreciate you for taking the time to leave a comprehensive and honest review Penney, and we apologize for the water heater information. We understand pricing can be a significant consideration, and we appreciate your honest feedback. While we strive to provide the best value for our customers, we also want to ensure that the quality of our products and services meets the highest standards. Peace of mind, safety and security are important to us and you deserve the best! It's great that our installation team provided great service and made the installation process smooth and efficient for you. Thank you for choosing KOHLER Services, we hope to have the chance to serve you again in the future!

      Verified purchase
      Installation & SetupPriceFeatures

      Reviewed Oct. 5, 2024

      My mom and dad asked me to do a research and see if I can find a good company. I did a research online. I know that Kohler is a good company and my parents were very impressed with the presentation. The gentleman was super nice and explained everything in detail to both of them. My mom got a walk-in tub and it has a shower hose attachment that goes on it. It has all the features. It was extremely pricey, but as my mom said when my dad's mouth dropped open on the price, "You got the truck out there? This is my truck." It's not something we never priced on before and that's what I tried to explain to my dad. We got a lot of nice discounts and my parents wrote a check for the tub, so they got a discount on top of that. I think the price reasonable, but I've never priced a tub. For what my parents got and as much as my mom loves the tub though, it's perfect.

      We got the walk-in tub within a very short period of time. The installers came in first thing on a Friday morning and they were out before 12:30. They took out the old tub, put the new one in and reset it. They went over a whole demonstration with my mom on how to use it, gave her instructions, and highlighted the instructions. It was extremely impressive. My mom's gonna be 77 next month and the Kohler walk-in tub has made life so much easier for her. She was having issues getting in and out of the shower and this has been a lifesaver for her. It's absolutely wonderful. We were very happy that we were able to get it for her.

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      Response from Kohler Walk-In Bath

      We are so happy to hear this Cynthia! We appreciate your familiarity with the KOHLER brand, thank you for giving us the chance to impress your parents. We understand pricing can be a significant consideration, and we appreciate you seeing the value in owning a KOHLER Walk-In Bath. While we strive to provide the best value for our customers, we also want to ensure that the quality of our products and services meets the highest standards. Peace of mind, safety and security are important to us and your parents deserve the best! It's great that our installation team provided exceptional service and made the installation process smooth and efficient for you. Thank you for choosing KOHLER Services for your bathroom upgrade. We hope to be able to serve you again in the future!

      Verified purchase
      Customer ServiceInstallation & SetupFeaturesEase of Use

      Reviewed Oct. 4, 2024

      I picked Kohler because of name recognition. And they had a product that looked suitable, so I called them. They sent the wrong product on the first shipment. We waited and waited for the tub to arrive so it could be installed. It was supposed to have a left to right opening door, but it didn't. It had a left to right opening door. We're in Montana. It came all the way from Idaho. They had to take it back, order a new one. That put off the installation another three weeks.

      The installation from start to finish was top-notch. They complimented us when they tore open the wall they were putting the walk-in bath into where an old shower had been. When they opened up the wall, they called us in to look at how well our house had been built. They said, "Your house was very finely built, and this is a really good job. And we just wanted you to see it." They continued with their work. They picked out everything that the product rep had ordered for us. The colors were a perfect match. They worked as a whole team. They were delightful, and worked very hard. It was supposed to be a two-day install and it turned out to be four. But they worked through the weekend. One of them even had a tooth abscess on him and he had to go to the ER. But his partner kept working through the weekend on Saturday.

      It was supposed to be a Friday install, and they didn't finish until Sunday night. Because they had to get back for another install in Idaho on Monday, so they drove through the night, Sunday, after they finished with us to get back, to keep their schedule for the Monday customer. That was above and beyond the call of duty. Because he had to go to the ER. He couldn't even work for half a day.

      My husband is delighted. He's 91 and no longer ambulatory. He can't use his legs. So, it's not technically a walk-in tub for us. It's a slide-in tub. He would roll his wheelchair up to it and scoot in from seat to seat. They even call it a slide-in tub. The product is American Tubs, not Kohler. But we ordered it through the Kohler dealer because they offer it as a slide-in instead of a walk-in. It's very comfortable. My husband likes to soak in it and have a cup of coffee. It's easy to use. The only thing that I would recommend as a product improvement on the design is because the rubber gasket in the door hardens and cracks, if we leave it closed all the time, we have to leave it open. We have to leave the door ajar so the rubber would stay soft. If you like your house tidy and you walk by the bathroom and see the door is open all the time, it's annoying. You wanna close the door.

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      Response from Kohler Walk-In Bath

      Hi, Audra! Thank you for taking the time to share your comprehensive installation experience with us. We appreciate your familiarity with the KOHLER brand. It's great to know that we were able to get your installation done in the end, and we are happy that everyone on our team is okay! We are delighted you chose KOHLER for your bathroom renovation and we are happy to hear that you are satisfied with your husband's new walk-in bath. Peace of mind, safety and security are important to us and your husband deserves the best! Our team strives to provide world class service to our exceptional customers and it's great that our installation team left such a positive impression on you. Thank you for choosing KOHLER Services, we hope to have the chance to serve you again in the future.

      Verified purchase
      Installation & SetupFeatures

      Reviewed Oct. 4, 2024

      I've had a good experience with Kohler. They did my walk-in shower, and then I had them put in a walk-in tub. The price is a little on the steep side for some people, but they do have financing. Their salesperson was very friendly and not pushy. He explained everything and answered all my questions. It was a lot sometimes because I wanna make sure that I'm doing the right thing for myself and financially for my family. The installation guys did it very quickly both times. The first time, it was two days. They had to take everything out and they had to rearrange the drain also on this other one. But they were very clean about everything. I have no complaints.

      The walk-in tub was double what I thought it was going to be, but I've enjoyed it. I like the jets. They massage you in the right spots. I had had knee replacements on both my knees and they got recalled. So, I just had my left leg done six weeks ago and I couldn't submerge. I could shower, but I couldn't use the jets. But since my incision has healed, it's helped me. It's helped with my recovery of my knee surgery that I had to not only, after exercising, to make it feel better, but even prior to exercising and keeping me loosened. I've done very well in recovery. I have washed my hair in there and it's easy with that shower handle. It makes it very easy and makes it easy to clean the tub and I really like it. I'm glad that I spent the money on it.

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      Response from Kohler Walk-In Bath

      Thank you for taking time out of your day to leave us a review Dawn! We understand pricing can be a significant consideration, and we appreciate you seeing the value in owning a KOHLER Walk-In Bath. Our team is more than happy to answer any questions that you have during your consultation, installation and post-installation, it's important to us that you not only know what you're getting, but that you are happy with your decision and installation. We are so happy that you can now enjoy the comfort and relaxation of your Walk-In Bath. Thank you for choosing KOHLER Services for your bathroom upgrade. We hope to be able to serve you again in the future!

      Features

      Reviewed Jan. 2, 2025

      Make sure that your water heater's capacity is sufficient. A 50 gallon tub requires at least a 40-gallon water heater. My salesmen knew that my utility closet would only fit a 30-gallon water heater. It's a great tub, but only if you are able to supply it with the necessary volume of hot water.

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      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review David. We are sorry to hear that you are having issues with filling your Walk-In Bath and the water heater. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?

      Verified purchase
      Customer Service

      Reviewed Dec. 11, 2024

      When the installers came and put the tub in, everything was fine. The two guys that came from BathPro were great. They were very accommodating. They did it in a day and a half and everything was done good. It was an A+ job. However, I had to call in because my tub wouldn't drain. The company that put it in is supposed to call back today. When we called customer service at Kohler, they said they didn't sell us the tub. It was a third party and we needed to get with them. So, that is what we did.

      I'm in the trucking business and I bought from Kohler because years ago, I hauled their product out of Brownwood, Texas, where the plant is, to Kohler Wisconsin and all over. But had I known that it would be like this, I would have never bought from them. I would probably have saved $15,000 and went with the other company. I want somebody to call me back and get out here and fix it because a $25,000 tub isn't doing me a bit of good if I can't use it. Other than that, I've had a good experience.

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      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review Leroy and we are sorry to hear that you are having some issues with your Walk-In Bath. We have forwarded your information to our team so that we can look into this and see how we can assist you.

      Verified purchase
      Installation & SetupFeatures

      Reviewed Oct. 31, 2024

      I recently installed a Kohler walk-in shower, and initially, I chose Kohler after browsing online, thinking it would make bathing easier for my son. However, it didn't work out, so I switched to a walk-in shower instead of a walk-in tub. The shower is nicer and easier for him to access, although he still doesn't use it as much as expected. I like using it, though.

      The installation process was satisfactory. The crew that came over was cool, and it took them a day and a half to complete both the walk-in tub and the shower installations. The quality of their work was good, and the new bathroom area is a lot nicer than before. The shower has made it more convenient for me to take care of my son and helps in getting him in the bath. Overall, I'm satisfied with the purchase.

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      Response from Kohler Walk-In Bath

      Thank you for your review Debra! We're thrilled to hear that the LuxStone Shower is making bathing easier for your son, even if he's not using it as much as expected just yet. It's great that you're enjoying the shower as well, and that the installation process went smoothly. We're glad that we could help improve the accessibility and comfort of your bathroom. Thank you for choosing KOHLER Services! We hope to be able to serve you again in the future.

      Verified purchase
      Customer ServiceFeatures

      Reviewed Oct. 31, 2024

      I had a very positive experience with Kohler Walk-In Bath. I first heard about them through television, and my initial interaction with their customer service representative was excellent. The representative was very knowledgeable and guided me through everything I needed to know.

      One of my favorite features is being able to sit in the bath and enjoy it for about half an hour. It really helps me sleep at night. The installers were also very professional and did a great job. I would recommend them to anyone.

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      Response from Kohler Walk-In Bath

      Thank you so much for your review of your experience with us William! We're thrilled to hear that you had such a positive interaction with our knowledgeable customer service representative and that you're enjoying your Walk-In Bath. Thank you for choosing KOHLER Services for your Walk-In Bath needs! We hope to be able to serve you again in the future.

      Verified purchase
      Installation & SetupPriceFeatures

      Reviewed Oct. 31, 2024

      I have been aware of Kohler for a long time, and when I started looking for a walk-in bathtub, they were the only company that installed them in my area. The presentation when they came to my home was interesting, but it felt too long since I already knew what I wanted. I chose a Kohler walk-in bathtub that was a bit more advanced than the base model, featuring air jets, water jets, and a heated seat. There didn't seem to be a lot of choices available in terms of features, but that's what I ended up with. I got a freestanding bathtub, without a shower combo or wand, and they did provide a timeline for installation which they adhered to.

      I am very happy with the bathtub itself, and the installation team was good, leaving everything clean. After the installation, they gave a demo which provided enough information for me. If a friend asked about my experience, I would definitely recommend it. My favorite feature is the ease of just walking into the tub. The overall experience with Kohler was good, but the cost was high, about twice what I expected. We live in Oklahoma and we're locked in here with one installation company for Oklahoma, parts of Texas and Arkansas. They do a three-state area. You can't make a lot of change.

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      Response from Kohler Walk-In Bath

      Thank you so much for taking the time to share your experience us Kim! We’re thrilled to hear that you’re enjoying your new Walk-In Tub and found our installation team to be professional and thorough. Your feedback is invaluable, and we appreciate your recommendation to others; it means a lot to us! Thank you for welcoming KOHLER Services into your home.

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      Kohler Walk-In Bath Company Information

      Social media:
      Company Name:
      Kohler Walk-In Bath
      Company Type:
      Private
      Year Founded:
      1883
      Address:
      444 Highland Drive
      City:
      Kohler
      State/Province:
      WI
      Postal Code:
      53044
      Country:
      United States
      Website:
      www.kohlerwalkinbath.com

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