Kohler Walk-In Bath

Kohler Walk-In Bath

 4.8/5 (140 reviews)
Kohler Walk-In Bath

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Overall Rating4.8 out of 5
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About Kohler Walk-In Bath

Kohler manufactures and sells walk-in baths and other bathroom products. The company uses its own patented technology on its air-massage jets and heated surfaces. Kohler also offers a variety of wall designs to customize your tub to your bathroom decor. If you’re interested, reach out for a free in-home consultation and quote.

Pros & Cons


  • Various wall design options
  • One-day installations
  • Custom fits available
  • 3-inch step-in height


  • Pricey upgrades
  • Pricing not available online

Bottom Line

Kohler's walk-in tubs feature patented technology to keep you safe and comfortable, like BubbleMassage air jets and Bask heated surfaces. It can be expensive, but it offers many customizations.

Top Kohler Walk-In Bath Reviews

Rated with 5 stars

The purchase process at Kohler was thoroughly enjoyable. I didn't think that the installers could do as good as they did. ... They answered all my questions. The walk-in tub adds ...

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Rated with 5 stars

I love Kohler products. They last and they're 110% top quality. The reps of Kohler were wonderful. ... I love all the features of my walk-in tub. I have trouble with my back and I...

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Kohler walk-in bath features

If you have difficulty bathing or are looking to get the spa experience in the comfort of your home, Kohler can help. Its walk-in tubs offer increased comfort, safety and convenience versus traditional tubs.

Kohler’s comfort technologies include BubbleMassage air jets to help soothe your muscles and Bask heated surfaces to help you relax in and around the tub. Kohler also provides a hand-held showerhead with settings that are strong enough to get you clean but gentle on sensitive skin.

While Kohler bathtubs are deep enough for immersion, Kohler’s fast-drain technology keeps things moving. Additionally, all Kohler walk-in bathtubs include the company’s 3-inch threshold entries, non-slip surfaces to prevent trips and falls, and handrails to keep you steady.

Kohler walk-in tub installation

Kohler offers professional installation for its walk-in tubs, but you’ll need to have an installer check your home first. After inspecting your space, a Kohler walk-in bath installer will provide a quote that includes the cost of the tub and installation. From there, you can set up a time for technicians to install your new walk-in bath.

During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works. Kohler can install a walk-in tub in your current bathtub's footprint in as little as one day.

Kohler walk-in bath cost

Kohler’s walk-in bath prices depend on the model you choose and the amount of construction required for the installation. After you receive your in-home consultation, Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. This price does not change throughout the process, as Kohler prides itself on its "Price Promise."

To help you afford a walk-in tub, Kohler offers both discounts and financing, depending on your credit history and eligibility. The company also offers a limited lifetime warranty on all the major systems of the tub.

Kohler walk-in bath designs

While many other walk-in tub companies offer customized sizing and features, Kohler also offers exclusive design options, like faucet styles and wall coverings.

Kohler walk-in bath FAQ

How difficult is it to clean a Kohler walk-in bathtub?

No, it shouldn’t be any harder to clean a Kohler tub than a model from any other brand. Kohler recommends using a nonabrasive all-purpose cleaner on the tub and a glass cleaner and a soft sponge or squeegee on the showerhead and faucet. Just make sure you remove products from the tub before you start and rinse off the tub when you’re done.

What type of warranty does Kohler offer for walk-in tubs?

Kohler offers a limited lifetime warranty against manufacturing defects on the major systems of your tub, including the door, showerhead and hydrotherapy systems.

Will a Kohler walk-in tub fit in my bathroom?

If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. The Kohler walk-in bath is designed to fit in the footprint of an existing tub. Custom sizes are available, ranging from 52 to 60 inches long and 28 to 32 inches wide. If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.

How many jets come with a Kohler walk-in bath?

A Kohler walk-in bath comes with up to 10 jets.

Do we recommend Kohler walk-in baths?

If you are looking for a company to guide you through selecting, installing and using a walk-in tub, Kohler can help. With a range of colors, fixtures and design choices available, Kohler's wall designs and customization options can help you find a walk-in tub that matches your unique decor. Quotes include installation costs, so you can know the price of your new tub before you commit and avoid any hidden fees. Should something go wrong, Kohler's warranty program and customer service department are there to make it right.

Kohler Walk-In Bath Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2023

I researched the best walk-in tubs, read the comparisons, and made my choices. I've been in this home for 30 years and I've changed my toilets and things like that and I find that the Kohler is the most efficient. I decided to try them for the walk-in tub after I did my research. Their salesperson was very pleasant and very nice. He was able to answer all my questions.

One thing that really struck me after I signed the contract was he took a lot of pictures to give to the company. They have measured the opening for where the tub is going. After my price was quoted to me, the salesperson had to call, give some measurements on the phone, and he had to inspect my circuit breaker box. They tried to be very inclusive of everything to make sure that the unit would properly function. They didn't sell me a tub and say, “Okay. This is it.” They told me that there are certain criteria that my home needs to meet. My electrical box had to have enough room. My husband and I planned and we made sure that this box had enough room for expansion. I didn't have to then have the cost of an electrician added on to everything else to make sure that my electrical would support what I was getting.

The installer was right upfront and said, “I'm not going to tell you you're going to have it done in a day. My job would be two days, possibly three.” It was two days, but they were here and they worked all day. They were two men and they were very kind and cordial. They tried to make sure that none of the demolitions would get into the rest of the house. They put in a tarp all the area that they would be walking on so that they wouldn't walk on the bare floors or any rugs. On the first night, they cleaned up before they left. On the second night, they didn't leave any junk. I was impressed.

I got all the bells and whistles for the walk-in tub. It’s primarily for my mother. She's 93 and I wanted her to have comfort. When you get in a tub, you’re laid back and the tub is cold. With the Kohler one, we got the little element in there that warms up the back. It has jets that will do the massage on the back, calves, and feet. There are four levels of jets in there. It also has bubbles, which just give you bubbles and a very gentle aeration of the water. This tub also has three speeds. Also, the heat temperature on the back has three temperatures. It's the same thing with the bubbles.

It has a shower hand and it comes all the way over. It also has a larger opening than most walk-in tubs and a shorter step. This one here is just under three inches and it's easy to get in and out. It's easy for me to tend to my mother. When the investment was made, it was made on many things. It looked like it was going to be something that could be a little spa thing. You can get a two-seater but that was cost-prohibitive for me. One seat is fine. I find that this tub fills up just as fast as the regular garden tub and it drains in less than three minutes, which is faster than my garden tub.

My mother gets in the walk-in tub probably four times a week and she loves it. She wished she had done this when my dad was alive because it would have been great therapy for his back. This tub gives my mom a lot of pleasure. She can soak in it. With the old bathtub, I had to put a side rail on it and it was hard for her to get up to pull herself up and get out or get in. When she would get in, she would fall in. With this Kohler one, she just walks in and sits down, and it fills up. The other nice thing is compared to the garden tub where you can't turn any of the jets or anything on it until the water is above the very top bubble or jet, the Kohler one we can turn it on as long as there's water over the bottom jets. This way, my mom can start feeling the therapy on her body while the tub is filling.

All in all, Kohler's customer service is excellent. The installers ended up having to take the toilet out and having to reinstall it. When they put the toilet back in, they didn't put a new seal in, which most plumbers will do. It isn't necessary and I understand that. But I kept smelling an odor. I texted the project manager and he called within five minutes and said, “Somebody will be out there by Saturday.” He called me after hours last night to tell me somebody would be here this morning to put in a new toilet.

Kohler Walk-In Bath response

Hi Joyce, thank you for your review! It's wonderful to hear that you had a positive sales and installation experience. Our team strives to be informative, courteous, and efficient to give you the best customer service. We are also glad to hear your mother is enjoying the walk-in bath and is able to enter and exit easily. Thank you again for taking the time to share your experience, it is appreciated!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 4, 2023

    Kohler's sales rep was good and he explained everything. The guys that installed it said it's only the second one that they have. It's a new design for a shower. Sometimes, you wanna wash your hair before you take your bath. This walk-in bath has the handheld thing but they installed the shower head in the glass door. The problem developed when I used it. The glass door does not seal all the way across and had a little waterfall come down onto the floor. They adjusted it when they installed it and it actually scratched up the top of the door a little bit. I'd like to get this along to the engineers. The top of the door sits maybe 3/8 of an inch above the sidewall so it's taller. That's where we pull the glass door across. It has a little rubber piece that's designed to seal that. But the difference is too great.

    Lowering is not gonna help because it's gonna damage the tub door. The tub door cannot be adjusted. I initially said, "Just come take the dang thing out. I don't want the tub scratched up, and I don't like the waterfall thing. I'll put a curtain up and that'll be simpler." The installers came back once and they adjusted it to make it a little higher to make the part that's over the door less heavy on the door itself. But that still didn't get rid of the gap underneath the seal. I studied it and I figured out to close the window and have the seal backwards. I push it out so that it would sit there. That extended it down.

    The only trouble now is there is a little seam between a shelf that extends from the tub to the wall to the tub. It's sealed but it's a little lower. Water goes where it's lowest. It is just a drip now instead of a waterfall. I solved that by rolling up a washcloth and laying it inside right there and it catches. If you're just washing your hair, it's not a lot of water. I'm gonna be having back surgery and that's why we invested in this walk-in bath. I love the whole system. I've had it in use for a couple of months now. It provides comfort and relaxes the tension. I have a lot of pain in my back so if I get a half hour relief, that's wonderful.

    Kohler Walk-In Bath response

    Patrick, thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that you had a positive sales and installation experience. However, we are sorry to learn about the issues with the door. Customer satisfaction is our priority. If there’s anything we can do to make your experience better, please reach out to our customer service team at (800) 986-5977 or by visiting https://www.kohlerwalkinbath.com/contact/service. Thank you!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 24, 2022

    My experience with Kohler was super. When the salesman came out and did the proposal, he was very positive about the product. He was also professional and answered all of our questions. He had lots of information and samples and spent a lot of time going through everything with us. He was very patient too. I took that as a sign that it was a customer service-oriented kind of deal.

    One of the things that I was worried about when we were looking at those tubs was they looked narrow. They are narrower than a regular tub, but the Kohler one looked like it was wider than some of the competitors. It also looked safer, in terms of the ability to grip the side of it as a way of supporting yourself, getting up and down out of that seating area. Some of the other ones that I looked at, you could grab around the edge of it, but it's flimsy, almost like a sharp-edged part of the tub up there. Whereas the Kohler thing looked like it was designed as something to grab on to to support yourself.

    The thing that I was blown away with was the skill set of the two guys that installed the tub. They've gotta be these generalists as far as construction goes. They've gotta know plumbing, electrical, and carpentry because every one of those disciplines is involved in getting the tub in there and getting it working. They had to run some electrical lines around my house outside with a conduit and run it inside the garage to get at the electrical boxes in there. Everything was complicated and time-consuming but they got it done. It was challenging to navigate around the small space, get the thing in there and get it installed, but they did an incredible job all the way around.

    There were a couple of things that were bad, but I don't fault Kohler for it. One, the installation date was delayed about six months. But that was due to some difficulty in the supply chain in getting some of the wall parts. The other thing is it's ridiculously expensive. It's 22,000 bucks for a tub. But I knew that going in. It was a choice, not a surprise. It's outrageous as far as the cost goes, but in terms of the work and the quality of the product, we couldn't be happier. The tub is a wonderful product. There is also a lifetime guarantee if anything went wrong that sounded a great protection that was built into the deal.

    Kohler Walk-In Bath response

    Hi Sean, thank you for your review. We are so glad that you had a positive sales and installation experience with us. Our team strives to be informative, courteous and efficient to give you the best customer service. We are thrilled that your new KOHLER® Walk-In Bath has delivered on its safety and comfort promise. Thank you again for taking the time to share your experience, it is appreciated!

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 23, 2022

    I've tried a lot of the other cheaper brands but they poop out fast. Kohler doesn't seem to do that. I had them come out and give me an estimate for a step-in tub. The rep was no hard sell at all. He came out fast and was on time. He was very personable, nice and clean. He looked at my area and measured it out. He gave me the outline of how much it would cost and what the process would be for me to think about. Then he gave me an offer to come to their showroom, physically look at the items, and look at the different options. I did that about a week later and signed the contract.

    The installation was estimated for three days. They installer would come between 8:00 and 9:00. He came at 8:45. Everything he needed was on the truck. He brought everything in and worked all day the first day. He did the destruction of the existing bath and tile and left at 5:45. He was polite and personable but not Mr. Chatty, which I appreciated. He came exactly on time the next day. Had already pre-setup the city inspector to come look at the plumbing and electrical. That guy didn't come on time, but he eventually showed up and got it all cleared. Everything was 100% good. The installer put the surround and the tub in, did all the final work, and showed me how to use it. He showed me when the final inspection was done, tagged the things that the guy would need to look at so I would know what to do, then left again at about 5:45.

    I like that the tub has a shower, the faucets for a tub and a handheld. It has a little seat in it so that if I just want to go in and take a quick shower, I can do that. But if I want to go have a bath, then that's good too. I brought the whole unit because I have a funky shoulder. Every now and then, it gets to hurting and I wanted those jets for that shoulder.

    I would 100% recommend Kohler. It's good quality. The hardware is metal rather than plastic. When you go buy hardware, it's usually not metal. There are 2 things that I don't care for though. The area between the tub and the wall is flat. When you use the shower, water stands there. You have to make a concerted effort to move that water into the tub. There aren't any grooves to make sure that that water can drain into the tub. You don't want a lot of standing water there because it's not a good thing. I also wish that there was a designated shower curtain. I'm gonna have to dummy up a shower curtain and cut a regular one down ‘cause the regular one doesn't fit. Sometimes, water gets out on the floor. I want to have a shower curtain that covers the entire open area of the shower.

    Kohler Walk-In Bath response

    Hi Louanne, we're thrilled to hear that you had a positive sales and installation experience with our team, as we strive to provide excellent customer service! Thank you for taking the time to leave us this amazing review and for choosing KOHLER!

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    My husband and I were talking about getting a walk-in tub so we called Kohler's number and got one. The sales guy was a nice young fella. He came to the house and told us all about the tub and the fact that it was American-made. They had their own crew that did just this type of work. He also told us how much the product would cost.

    On the day of the installation, the crew had to take out the old shower bath stall. There was a one-piece fiberglass thing and they had to cut all that stuff out. They were as nice as they could be. We had to go somewhere and my neighbor stayed around the house in case they needed something. An installer made a video himself right there in our bathroom of how to work everything and explained everything to us. He then sent that to me and told me if I had any more questions or if I had any problems, to be sure and call. He gave me his personal cellphone number.

    He had some paperwork that I needed to sign so he left them. After I looked everything over in the bathroom and it looked okay, I signed the paperwork. I took pictures of it on my phone and I sent it back to him. We had an issue with the walk-in tub blowing the fuses in the receptacles and we didn't know how to fix that. I called the installer and he was really nice. He said if we had any more issues with it after we got it fixed, we were to let him know.

    My husband can't walk without a specialized boot on his foot and he has no control over his foot. We thought that this bath would be really good for his leg because of moving the water around his leg. That was why we got it. My husband likes the jets and the whirlpool. It's very comfortable for him and it's not too harsh on his legs. I would recommend Kohler. They were behind schedule trying to get everybody's stuff installed and they gave us a $500 credit because they were swamped. It took a few weeks longer than what they expected to get ours put in. They even gave us a $500 discount.

    Kohler Walk-In Bath response

    Hi Deborah, thank you for your review! It's wonderful to hear that you had a positive sales and installation experience. We are thrilled that your KOHLER® Walk-In Bath has provided you with the comfort and safety you deserve. We hope you enjoy your new walk-in bath for years to come. Have a nice day.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 26, 2023

    The salesperson was very thorough and seemed to cover everything. The installation was great. The installers were very knowledgeable and they did everything. The quality of the tub is pretty good. But it's harder to get in than I thought it would be. It's hard to get around the door. Other than that, everything's fine.

    Kohler Walk-In Bath response

    Hi Connie, thank you for your review! It's wonderful to hear that you had a positive sales and installation experience. Our Kohler engineers are continuously improving the design of our walk-in bath to provide our customers with the best bathing experience so we appreciate your feedback on the door. Have a nice day!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 22, 2023

    The installation of our Kohler was very good and easy. It took half a day. The walk-in bathtub was excellent. It's what everything we thought it was gonna be. I like the Jacuzzi action. It feels good.

    Kohler Walk-In Bath response

    James, thank you for taking the time to review us! It's wonderful to hear that you had a positive installation experience. We are thrilled that your new KOHLER Walk-In Bath has delivered on its safety and comfort promise and that you are enjoying the health and wellness benefits of our Hydrotherapy whirlpool jets.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: April 17, 2023

    Everything I expected just very very expensive. Cost twenty two thousand dollars plus. Very competent salesperson and very knowledgeable about the equipment, hardware, and the installation. 2nd bid was quite a bit cheaper but the quality is a question. Looking for another bid.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 17, 2023

    The installation of our Kohler walk-in tub was efficient. The guys that installed were great. I love the tub. It's convenient to use. It's easy to get in and out of, and it empties quickly. The only thing that I don't like about it is that our water heater is not big enough to fill it. Eventually, we're gonna have to get a bigger water heater.

    Kohler Walk-In Bath response

    Hi Linda, thank you for your review! We are also glad to hear you are enjoying your KOHLER® Walk-In Bath and are able to enter and exit easily. Depending on the plumbing and age of the home, it may be necessary for some customers to purchase a larger water tank in order to maintain the preferred water temperature in the bath. This ensures a comfortable, shoulder-height soaking depth while you bathe. Thank you again for providing feedback on your experience. Have a great day!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 16, 2023

    KOHLER's sales rep was awesome and the installers did a great job. We had a cast iron tub from the '70s, so they had to cut it in half to get it out of the house. Our house is 113 years old and it was interesting to watch them progress with the installation. They were waiting for different pieces, and at the time, we were also remodeling. Since we did this big installation, we might as well just remodel the bathroom too. The products that they needed to order came in at about the same time so, things worked out really well because we had things on order. We've enjoyed everything about our experience from the salesperson, Linda, all the way up to the project manager, to the installation, and to the people checking to make sure that we like everything on it and that we are pretty satisfied.

    On my first bath right after the waiting period for everything to settle, I spent over an hour in the shower shield. My husband just got his first bath and his was a little over a half hour. So, I love it. We also love that it keeps the water hot when it goes on. The bubbles and jets are awesome. Plus, I like the handheld shower because when I'm taking a bath, I can just shampoo and rinse my hair right there. I don't have to worry about taking in that shower too. And the showerhead is one of the rain showerheads, which I'm not quite used to yet, but because both my husband and I have long hair, that's the one we're getting used to a little bit more. Also, I've been putting this remodel on Facebook because a lot of our friends have been watching the bath, walk-in, shower, and the remodel. They wanted me to tell them about this bathtub and a lot of people are asking me questions about it.

    Kohler Walk-In Bath response

    We appreciate the review, Debi! We're so happy to hear that you enjoyed your experience from start to finish, and we hope you enjoy your new walk-in bath for years to come. Thanks again!

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    Kohler Walk-In Bath Company Information

    Social media:
    Company Name:
    Kohler Walk-In Bath
    Company Type:
    Year Founded:
    444 Highland Drive
    Postal Code:
    United States