Kohler Walk-In Bath Reviews
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About Kohler Walk-In Bath Reviews
Kohler manufactures and sells walk-in baths and other bathroom products. The company uses its own patented technology on its air-massage jets and heated surfaces. Kohler also offers a variety of wall designs to customize your tub to your bathroom decor. If you’re interested, reach out for a free in-home consultation and quote.
Pros & Cons
Pros
- Various wall design options
- One-day installations
- Custom fits available
- 3-inch step-in height
Cons
- Pricey upgrades
- Pricing not available online
Bottom Line
Kohler's walk-in tubs feature patented technology to keep you safe and comfortable, like BubbleMassage air jets and Bask heated surfaces. It can be expensive, but it offers many customizations.
Featured Reviews
The purchase process at Kohler was thoroughly enjoyable. I didn't think that the installers could do as good as they did. ... They answered all my questions. The walk-in tub adds ...
Read full reviewI love Kohler products. They last and they're 110% top quality. The reps of Kohler were wonderful. ... I love all the features of my walk-in tub. I have trouble with my back and I...
Read full reviewKohler walk-in bath features
If you have difficulty bathing or are looking to get the spa experience in the comfort of your home, Kohler can help. Its walk-in tubs offer increased comfort, safety and convenience versus traditional tubs.
Kohler’s comfort technologies include BubbleMassage air jets to help soothe your muscles and Bask heated surfaces to help you relax in and around the tub. Kohler also provides a hand-held showerhead with settings that are strong enough to get you clean but gentle on sensitive skin.
While Kohler bathtubs are deep enough for immersion, Kohler’s fast-drain technology keeps things moving. Additionally, all Kohler walk-in bathtubs include the company’s 3-inch threshold entries, non-slip surfaces to prevent trips and falls, and handrails to keep you steady.
Kohler walk-in tub installation
Kohler offers professional installation for its walk-in tubs, but you’ll need to have an installer check your home first. After inspecting your space, a Kohler walk-in bath installer will provide a quote that includes the cost of the tub and installation. From there, you can set up a time for technicians to install your new walk-in bath.
During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works. Kohler can install a walk-in tub in your current bathtub's footprint in as little as one day.
Kohler walk-in bath cost
Kohler’s walk-in bath prices depend on the model you choose and the amount of construction required for the installation. After you receive your in-home consultation, Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. This price does not change throughout the process, as Kohler prides itself on its "Price Promise."
To help you afford a walk-in tub, Kohler offers both discounts and financing, depending on your credit history and eligibility. The company also offers a limited lifetime warranty on all the major systems of the tub.
Kohler walk-in bath designs
While many other walk-in tub companies offer customized sizing and features, Kohler also offers exclusive design options, like faucet styles and wall coverings.

Kohler Walk-In Bath
White
Plain and simple doesn’t have to mean boring. A classic white wall gives you more freedom with your decorating.

Kohler Walk-In Bath
CrossCut Dune
CrossCut Dune allows you to get the feel of marble without the price.

Kohler Walk-In Bath
VeinCut Sandbar
This option gives you the feel of wood without the maintenance.

Kohler Walk-In Bath
VeinCut Dune
This design is based on the grain of real stone and is described as “organic” by Kohler.

Kohler Walk-In Bath
VeinCut Dune with Dune Accents
The Dune Accent walls go on either side of your walk-in tub while the Dune goes on the back wall, potentially giving your space a modern feel.

Kohler Walk-In Bath
VeinCut Sandbar with Sandbar Accents
The Sandbar Accent walls go on either side of your walk-in tub while the Sandbar goes on the back wall, ideally bringing warmth and an organic feel.
Kohler walk-in bath FAQ
How difficult is it to clean a Kohler walk-in bathtub?
No, it shouldn’t be any harder to clean a Kohler tub than a model from any other brand. Kohler recommends using a nonabrasive all-purpose cleaner on the tub and a glass cleaner and a soft sponge or squeegee on the showerhead and faucet. Just make sure you remove products from the tub before you start and rinse off the tub when you’re done.
What type of warranty does Kohler offer for walk-in tubs?
Kohler offers a limited lifetime warranty against manufacturing defects on the major systems of your tub, including the door, showerhead and hydrotherapy systems.
Will a Kohler walk-in tub fit in my bathroom?
If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. The Kohler walk-in bath is designed to fit in the footprint of an existing tub. Custom sizes are available, ranging from 52 to 60 inches long and 28 to 32 inches wide. If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.
How many jets come with a Kohler walk-in bath?
A Kohler walk-in bath comes with up to 10 jets.
Do we recommend Kohler walk-in baths?
If you are looking for a company to guide you through selecting, installing and using a walk-in tub, Kohler can help. With a range of colors, fixtures and design choices available, Kohler's wall designs and customization options can help you find a walk-in tub that matches your unique decor. Quotes include installation costs, so you can know the price of your new tub before you commit and avoid any hidden fees. Should something go wrong, Kohler's warranty program and customer service department are there to make it right.
Kohler Walk-In Bath Reviews
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Reviewed Sept. 1, 2023
The presentation was pretty lengthy. The Kohler rep had a book and he went through everything. It took almost an hour for the presentation. But I liked the presentation and I really liked the product. The rep was very, very nice. He was very thoughtful. He was really good to work with. Kohler said that they have two prices. They have a price if you were to get the tub right after the presentation. You get so much more off of it. But if you wait till the next day, you could be up $2,000. I had to think about it for a little while and figure out how to work it into my budget, and if I could get back with him. But he let me have the price because I bought it within 24 hours. So I got $2,000 off the price of the tub. Then he came out the next morning and I signed the papers.
The installation took a full day. I had a walk-in shower and it had a type of material they could work with to put the tub in. So they didn't have to do a whole lot of remodeling. They took the door off to get the tub in and then they put everything back on and finished it off. Kohler was very, very expensive. But I like the tub. I couldn't use it for two days, but that was all right. When I used it, I got the water too hot. I didn't know that the water comes out really hot with those tubs. I felt really good, but it was hot outside and the bathroom was steamy. Since then, I just use cooler water in it. I don't have it so hot.
I like the heated seat and the whirlpools. I have a handheld shower thing. But I would have had them put up a little shield in half of it, so I wouldn't get water. Because I have to sit down on the seat and use it as a shower, so I don't get my floor wet. I can understand why they say not to put bubble bath in it because it really bubbles up without a bubble bath. Other than that, it kind of relaxed your muscles. One thing about this tub is that it empties very fast. In less than two minutes, all the water is completely out. So you don't have a chance to really get cold. You can start drying off with the tub before you get out of the tub and by the time all the water is gone, you can step out. That's nice. I like that.

Hi Mary, thank you for your review! We are so glad that you had a positive sales and installation experience with us! Our team strives to be informative, courteous, and efficient to give you the best customer service. We are thrilled that your new KOHLER Walk-In Bath has delivered on its safety and comfort promise. The soothing jets, heated seat, and easy maintenance are some of our favorite features too!
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Reviewed Aug. 17, 2023
The salesperson who came out was a very congenial gentleman. He was very legitimate and professional. I had already done a lot of research on KOHLER and he supported what I already know and answered questions my wife and I were comfortable in asking before we committed to it. The price was more than we had wanted to spend on a tub, but comparable to the others that I reviewed, ours was a good price. The installation team surprised us because we had committed to the sale and within a week, they had arrived at our door to tear out the old unit and reinstall the new one. They put down pads and paper to make sure that they did not dirty our wooden floors. It was a long job, longer than we thought they were willing to stay that day, but they were able to complete it in one day. It made it easy for us because we didn't have intruders in our home on the second day.
The unit has a whirlpool and heated seat along with the airflow. It gives a massage benefit at three different levels that really has helped us out or, at least, my needs for lower back sciatic as well as arthritis conditions. We noticed upon about three weeks of use that one of the small flanges that allow the water to flow out came loose. I simply press it back into the hole and I heard a click into space. I called KOHLER just to make sure that it was on record that I had that problem in case it continued to pop out. They weren't satisfied with my indication that I felt I had done what was necessary. They reinforced that they would rather have someone come out and look at the unit to make sure that that was correctly installed.
They sent a dear gentleman from Philadelphia, which is an hour and a half from our location. Kenny went beyond the call of duty because he not only took the precautions in his arrival, he was able to identify the issue we had and made sure a new one would be more resilient to future use. He tested the other five plugs that were in that immediate area, plus the other four that were in the front and found that there was one more that was loose and ready to release. He was able to exchange that. Then, he went so far as to fill the tub to see if by chance, whenever it released the pressure on that little valve, it would discharge the second time that it was shooting out water.
He brought it to my attention that the release valve that is in the KOHLER was not necessarily staying where it needed to. The pressure would pull the drain stopper down rather than maintain it, where it would keep it open. He disassembled the back unit, exposed the new part that he had on the vehicle, replaced the spring in that unit, disassembled, replaced it, and then put it back and re-caulk it. Once again, he filled up the tub to make sure that whenever he released the water, it maintained staying open rather than allowing it to shut without my having to be vigilant and standing there watching it go down the drain. It was a good experience.

Dan, thank you for taking the time to review us! We appreciate your feedback and we are glad to hear that we were able to address any issues that came up in a timely manner. Our team strives to be informative, courteous and efficient to give you the best customer service. We hope you enjoy your new walk-in bath for years to come. Have a nice day!
Reviewed July 22, 2023
Everybody was nice. The initial visit, the rep was down to earth, showed us the choices. And it was something we liked. Everything that Kohler Walk-In Bath said they would do, they on top did it. They were on time, did what they were supposed to do throughout the day. Once they finished, they cleaned up. We started my mother's bathroom first, because hers was the most important. It took a week. Because the door, we had to wait. It was on a Friday, so we had to wait until whenever they came. It was no more than seven days, and it could have been less than that. The other bathroom, they did that in three days.
My mom loves the walk-in bath. Because my mother is elderly, Kohler made her bathroom perfect for her where she could sit down and shower. It's like a whole new world for her. Because she has been wanting it in that bathroom, we were able to accommodate it, and Kohler made it even better for her. Because that space that she has is a very small space. It's like she won a million dollars.
In the main bathroom, which is my mother's bathroom, it's a small shower with an adjustable showerhead where you can slide it up and down, unhook it to bring it to you. She also has the bar. When she would first walk in, she would hold onto it to get into the bathroom. She has a seat to sit down, and there's an extra bar to the side of that. And she has see through, beautiful, grayish-white colored glass doors. And I like the part that the door that originally was supposed to be installed didn't fit the size of the door that they originally thought it would fit, so they did a custom glass door to make it fit. The guys came out the next day and measured, and shoot. Within a couple of days, they had the door in, and it was beautiful.
My mom has two showerheads, but she's able to adjust whichever she prefers to use. She likes the one where she's able to take it off and put it to her. But she does have one that's above it. But the second bathroom, it has the rain shower head. Also, we got the insert for adding soap where she's able to put her soap in with other shower stuff that she will use for storage purposes.
One of my brothers who was not home to be able to experience the installation came home from California, and his main thing was, "That bathroom looks too small for mama." I said, "No, it's perfect for mom. It's just enough space. She doesn't need all that extra stuff." When he got in there, he said, "There's a bunch of room in here." I said, "Told you." We were all pleased, especially my mother. We always buy Kohler now. We need to call again because we wanted to get a price on adding another seat to the other bathroom.

Hi Katrina, thank you for your review! It is wonderful to hear that you had a positive sales and installation experience. Our team strives to be informative, courteous, and efficient to give you the best customer service. We are also glad to hear your mom is enjoying her walk-in shower and is able to enter and exit easily. Thank you again for taking the time to share your experience, it is appreciated!
Reviewed April 22, 2023
I researched the best walk-in tubs, read the comparisons, and made my choices. I've been in this home for 30 years and I've changed my toilets and things like that and I find that the Kohler is the most efficient. I decided to try them for the walk-in tub after I did my research. Their salesperson was very pleasant and very nice. He was able to answer all my questions.
One thing that really struck me after I signed the contract was he took a lot of pictures to give to the company. They have measured the opening for where the tub is going. After my price was quoted to me, the salesperson had to call, give some measurements on the phone, and he had to inspect my circuit breaker box. They tried to be very inclusive of everything to make sure that the unit would properly function. They didn't sell me a tub and say, “Okay. This is it.” They told me that there are certain criteria that my home needs to meet. My electrical box had to have enough room. My husband and I planned and we made sure that this box had enough room for expansion. I didn't have to then have the cost of an electrician added on to everything else to make sure that my electrical would support what I was getting.
The installer was right upfront and said, “I'm not going to tell you you're going to have it done in a day. My job would be two days, possibly three.” It was two days, but they were here and they worked all day. They were two men and they were very kind and cordial. They tried to make sure that none of the demolitions would get into the rest of the house. They put in a tarp all the area that they would be walking on so that they wouldn't walk on the bare floors or any rugs. On the first night, they cleaned up before they left. On the second night, they didn't leave any junk. I was impressed.
I got all the bells and whistles for the walk-in tub. It’s primarily for my mother. She's 93 and I wanted her to have comfort. When you get in a tub, you’re laid back and the tub is cold. With the Kohler one, we got the little element in there that warms up the back. It has jets that will do the massage on the back, calves, and feet. There are four levels of jets in there. It also has bubbles, which just give you bubbles and a very gentle aeration of the water. This tub also has three speeds. Also, the heat temperature on the back has three temperatures. It's the same thing with the bubbles.
It has a shower hand and it comes all the way over. It also has a larger opening than most walk-in tubs and a shorter step. This one here is just under three inches and it's easy to get in and out. It's easy for me to tend to my mother. When the investment was made, it was made on many things. It looked like it was going to be something that could be a little spa thing. You can get a two-seater but that was cost-prohibitive for me. One seat is fine. I find that this tub fills up just as fast as the regular garden tub and it drains in less than three minutes, which is faster than my garden tub.
My mother gets in the walk-in tub probably four times a week and she loves it. She wished she had done this when my dad was alive because it would have been great therapy for his back. This tub gives my mom a lot of pleasure. She can soak in it. With the old bathtub, I had to put a side rail on it and it was hard for her to get up to pull herself up and get out or get in. When she would get in, she would fall in. With this Kohler one, she just walks in and sits down, and it fills up. The other nice thing is compared to the garden tub where you can't turn any of the jets or anything on it until the water is above the very top bubble or jet, the Kohler one we can turn it on as long as there's water over the bottom jets. This way, my mom can start feeling the therapy on her body while the tub is filling.
All in all, Kohler's customer service is excellent. The installers ended up having to take the toilet out and having to reinstall it. When they put the toilet back in, they didn't put a new seal in, which most plumbers will do. It isn't necessary and I understand that. But I kept smelling an odor. I texted the project manager and he called within five minutes and said, “Somebody will be out there by Saturday.” He called me after hours last night to tell me somebody would be here this morning to put in a new toilet.

Hi Joyce, thank you for your review! It's wonderful to hear that you had a positive sales and installation experience. Our team strives to be informative, courteous, and efficient to give you the best customer service. We are also glad to hear your mother is enjoying the walk-in bath and is able to enter and exit easily. Thank you again for taking the time to share your experience, it is appreciated!
Reviewed Jan. 4, 2023
Kohler's sales rep was good and he explained everything. The guys that installed it said it's only the second one that they have. It's a new design for a shower. Sometimes, you wanna wash your hair before you take your bath. This walk-in bath has the handheld thing but they installed the shower head in the glass door. The problem developed when I used it. The glass door does not seal all the way across and had a little waterfall come down onto the floor. They adjusted it when they installed it and it actually scratched up the top of the door a little bit. I'd like to get this along to the engineers. The top of the door sits maybe 3/8 of an inch above the sidewall so it's taller. That's where we pull the glass door across. It has a little rubber piece that's designed to seal that. But the difference is too great.
Lowering is not gonna help because it's gonna damage the tub door. The tub door cannot be adjusted. I initially said, "Just come take the dang thing out. I don't want the tub scratched up, and I don't like the waterfall thing. I'll put a curtain up and that'll be simpler." The installers came back once and they adjusted it to make it a little higher to make the part that's over the door less heavy on the door itself. But that still didn't get rid of the gap underneath the seal. I studied it and I figured out to close the window and have the seal backwards. I push it out so that it would sit there. That extended it down.
The only trouble now is there is a little seam between a shelf that extends from the tub to the wall to the tub. It's sealed but it's a little lower. Water goes where it's lowest. It is just a drip now instead of a waterfall. I solved that by rolling up a washcloth and laying it inside right there and it catches. If you're just washing your hair, it's not a lot of water. I'm gonna be having back surgery and that's why we invested in this walk-in bath. I love the whole system. I've had it in use for a couple of months now. It provides comfort and relaxes the tension. I have a lot of pain in my back so if I get a half hour relief, that's wonderful.

Patrick, thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that you had a positive sales and installation experience. However, we are sorry to learn about the issues with the door. Customer satisfaction is our priority. If there’s anything we can do to make your experience better, please reach out to our customer service team at (800) 986-5977 or by visiting https://www.kohlerwalkinbath.com/contact/service. Thank you!
Reviewed Sept. 28, 2023
The installers came early. They came when we were expecting them to, and they worked all day, then they came back the next day until it was done. They were quite reasonable. They didn't make too much of a mess, and they cleaned up after themselves, made sure that the item worked okay, and showed us how it worked. They were very polite and very professional, and our experience with the Kohler walk-in tub has been very nice. Mostly, my wife uses it, but I use it from time to time too. We enjoy using it. We like the jets and the tub has bubbles. That's the part we enjoy the most. We both like that the tub is roomy as well. We can sit down and have a bath, and the sides of the tub get warm, so when we lean back, we don't get cold. That's great. The filling and draining times are also quite good. The water drains out real fast, and while I'd love the tub to fill a little faster, I don't think that it makes that much difference.

Hi Hugh, thank you for your review! It is wonderful to hear that you had a positive installation experience with us. Our team strives to be informative, courteous and efficient to give you the best customer service. We are thrilled that your KOHLER Walk-In Bath has provided you with the comfort and safety you deserve. We hope you enjoy your new walk-in bath for years to come. Have a nice day!
Reviewed Sept. 28, 2023
The rep was super friendly. But during installation day, there was a little confusion about what was happening. They didn't get the message that they were supposed to call me before they came because we're not living in the house at the moment. So they wouldn't start until I got there. That was a bit of a hiccup in the beginning but then we worked through it and it was no big deal. They removed the old tub and put the new one in. They did excellent work.

Hi Jana, thank you for your feedback! We are glad to hear you had an overall positive experience with us, and we apologize for the miscommunication and delayed completion time for your walk-in bath installation. We are happy to hear you were satisfied with the installation of your KOHLER Walk-In Bath and we hope you enjoy your new walk-in bath for years to come. Have a nice day!
Reviewed Sept. 28, 2023
The installers showed up when they said they would and were finished in three and a half hours. It was fast. They had to take out the old tub and shower head. For the wiring, they had to run a little bit through a ceiling that's finished. I was worried about that but they didn't have to go through the ceiling. The tub is exactly what I wanted. I'm glad I did it. Soaking in the tub is a big help for my back and knees. It's not cheap but it's an upgrade. It has the grab bars, some jets, a whirlpool function, a jet function, a heated seat, and a heated water. There's a button you can hit and it will warm up your water again. The tub has everything I could need.

We appreciate the review, Tracee! We're so happy to hear that you enjoyed your experience from start to finish, and we hope you enjoy your new walk-in bath for years to come. Thanks again!
Reviewed Sept. 25, 2023
The lady that came in was extremely helpful, pleasant, and informative. The installation team worked with us and showed us everything that was going on. They asked us questions about how tall we were for the shower height. They were excellent. Kohler is expensive for us, but getting in and out of the bath is 500% better than it was before. We like the different jets that the tub has. We don't have to fill up the tub for the jets. It's great for the shower. My wife uses the shower a lot. Sometimes, after the shower, she'll fill the tub up and take a nice massage. We've had some leg and back problems, and the tub has helped that to some degree.

Hi Wesley, thank you for your review. We are so glad that you had a positive sales and installation experience with us. Our team strives to be informative, courteous and efficient to give you the best customer service. We are thrilled that your KOHLER Walk-In Shower Package has delivered on its safety and comfort promise that you are enjoying the health and wellness benefits of our Hydrotherapy whirlpool jets.
Reviewed Sept. 22, 2023
The sales rep was personable. He was very kind and thorough. But there were several delays with the electrician. The installers couldn't do anything until he did his job. The installation was interesting because I work nights, and so I have to sleep from 2:00 PM. I had to sleep seven feet away from where the techs were installing my tub. They did an excellent job. It was not a quiet process but we worked it out.
The installers gave me the option of finishing the next day and I said no. I didn't want another day of being disrupted because I knew I needed the next day on my own. So, they powered through and I left for work that night. I had to be at work at 11:00 and I left my house on time and they were done and out of here. The quality of work is great. My bathroom looks just updated and like it's out of a magazine. I also have the shower add-on. I've used every facet of it and the wand. My favorite thing about the tub is the hydro control on my feet. I'm really happy using the tub. It's very stimulating and relaxing.

Karen, thank you for taking the time to review us. We are thrilled to hear that your new KOHLER Walk-In Shower Package has delivered on its safety and comfort promise and that you are enjoying the health and wellness benefits of our Hydrotherapy whirlpool jets.
Kohler Walk-In Bath Company Information
- Social media:
- Company Name:
- Kohler Walk-In Bath
- Company Type:
- Private
- Year Founded:
- 1883
- Address:
- 444 Highland Drive
- City:
- Kohler
- State/Province:
- WI
- Postal Code:
- 53044
- Country:
- United States
- Website:
- www.kohlerwalkinbath.com