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Kohler Walk-In Bath Reviews

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About Kohler Walk-In Bath

Walk-in baths sold, manufactured and installed by Kohler include safety features like a low threshold, grab bars and nonslip surfaces. The company offers a wide range of comfort features, including air-massage jets and heated surfaces. Kohler’s walk-in bathtubs are designed to fit within the footprint of a standard tub and are backed by a limited lifetime warranty. You can contact the company to get a free in-home consultation and quote.

Pros
  • Various wall design options
  • One-day installations
  • Custom fits available
  • 3-inch step-in height
  • Limited lifetime warranty
Cons
  • Pricey upgrades
  • Pricing not available online
  • Limited information on website

Featured Reviews

Belle Chasse, LA
Verified purchase
The purchase process at Kohler was thoroughly enjoyable. I didn't think that the installers could do as good as they did. ... They answered all my questions. The walk-in tub adds ...

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Big Pool, MD
Verified purchase
I love Kohler products. They last and they're 110% top quality. The reps of Kohler were wonderful. ... I love all the features of my walk-in tub. I have trouble with my back and I...

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What are Kohler Walk-In Baths?

Kohler Walk-In Bath sells and installs accessible tubs with a variety of comfort features. You can also purchase a shower package to combine a walk-in tub and shower in one bathing space. Walk-in tubs from Kohler include a lifetime limited warranty that covers manufacturing defects and workmanship for as long as you own the home.

Kohler Walk-In Bath features

Kohler’s walk-in tubs offer several safety and comfort features.

Safety features

The following safety features are included in the basic walk-in tub model:

  • Three-inch ultralow step-in
  • Inward-swinging, extrawide entry door
  • Handrails on doors and sides
  • Easy-to-reach control panel

Comfort features

Kohler Walk-In Baths provides several comfort features:

  • Ergonomic handheld shower with a gentle setting
  • 10 adjustable whirlpool jets
  • 17 BubbleMassage air jets
  • Heated backrest
  • Quick-drain technology

Shower Package add-on

You can also add Kohler’s Shower Package, which lets you shower while standing in your walk-in bath. The package includes Kohler’s Bath Screen, a clear wall that keeps water inside the tub, and a choice of two gooseneck shower arms.

Kohler Walk-In Bath designs

Kohler walk-in tubs are designed to fit standard bathtub width, height and length requirements. Kohler can also customize tubs. Smaller walk-in tubs can be customized to widths ranging from 32 to 36 inches, while larger walk-in tubs can be customized to widths ranging from 40 to 60 inches. All Kohler walk-in tubs are designed to work with a standard 50-gallon water heater and offer a bathing depth of 31½ inches.

Shoppers can choose a traditional walk-in bath designed for seated bathing or add the optional Shower Package, which allows users to bathe while sitting or standing. This option can be useful for households with varying mobility needs or bathing preferences.

Kohler walk-in bathtub cost

Pricing for Kohler walk-in bathtubs isn’t available without an in-home estimate. Walk-in tubs typically run between $2,000 and $5,000 for a basic model and between $15,000 and $30,000 for a luxury model. Installation usually costs $2,500 to $8,000.

Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. The price you receive during your consultation is locked in for 90 days.

Kohler offers monthly discounts and financing, depending on your credit history and eligibility.

Kohler Walk-In Bath installation

Kohler offers professional installation for its walk-in tubs. Some installations can be completed in as little as one day. During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works.

Installation costs are included in your in-home estimate.

FAQ

How difficult is it to clean a Kohler walk-in bathtub?

It shouldn’t be any harder to clean a Kohler walk-in tub than a model from any other brand. Basic walk-in-tub care includes rinsing and drying the tub after each use, cleaning the surfaces once a week and performing a monthly deep clean that flushes the internal system.

Can a Kohler walk-in tub increase home value?

Adding a Kohler walk-in tub can potentially increase your home's value, but it will depend on the type of buyers who will be looking at your house. Walk-in tubs typically appeal to older adults and multigenerational households, but the desirability of accessibility and spa-like features depends heavily on your local market.

You can speak with a local real estate agent to learn what types of buyers typically shop in your neighborhood and whether your home’s overall setup would support a walk-in tub without limiting its appeal.

Do Kohler Walk-In Baths require professional installation?

Yes, Kohler Walk-In Baths must be installed by a Kohler-certified installer for the lifetime warranty to apply.

What type of warranty does Kohler offer for walk-in tubs?

Kohler offers a limited lifetime warranty against manufacturing defects and workmanship for as long as you own the home. Tubs must be purchased at an authorized dealer and installed by a Kohler-certified professional to qualify.

Will a Kohler walk-in tub fit in my bathroom?

The Kohler walk-in bath is designed to fit in the footprint of an existing tub. If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. Custom sizes are available.

If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.

Do Kohler Walk-In Baths include hydrotherapy or jet options?

Yes, Kohler Walk-In Baths include optional hydrotherapy features, including air jets, water jets or a combination of both. Whirlpool and jet systems offer adjustable settings that can target areas such as the feet, legs and back.

Are Kohler Walk-In Baths worth it?

Yes, Kohler walk-in bathtubs can be worth it. At the time of publication, Kohler Walk-In Baths is ConsumerAffairs’ top pick for accessible walk-in tubs based on customer feedback.

ConsumerAffairs reviewers reported a 97% satisfaction rate with both the sales process and pricing, which is locked for 90 days. Because quotes include installation, customers know the total price before committing and avoid unexpected fees. If problems do arise, Kohler’s lifetime limited warranty offers protection.

Kohler Walk-In Bath Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceFeaturesFill Or Drain TimeWater Capacity

    Reviewed May 31, 2025

    Kohler does not deserve the good design reputation they supposedly have. The seat is too short to lay your neck on the heated area. The tub requires 65 gal of water that take 25 minutes to fill and may deplete your hot water capacity. Their local customer service/repair is terrible (No return calls). When there is no showroom or any references for a 25k item, I should have known something was rotten - one of the biggest mistakes of my life. The installation was good though.

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    Kohler Walk-In Bath
    Response from Kohler Walk-In Bath

    Hi C. We are sorry to hear that you are dissatisfied with your Walk-In Bath. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?

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      Features

      Reviewed Jan. 2, 2025

      Make sure that your water heater's capacity is sufficient. A 50 gallon tub requires at least a 40-gallon water heater. My salesmen knew that my utility closet would only fit a 30-gallon water heater. It's a great tub, but only if you are able to supply it with the necessary volume of hot water.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review David. We are sorry to hear that you are having issues with filling your Walk-In Bath and the water heater. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?

      Verified purchase
      Customer ServiceCoverageStaff

      Reviewed Dec. 11, 2024

      When the installers came and put the tub in, everything was fine. The two guys that came from BathPro were great. They were very accommodating. They did it in a day and a half and everything was done good. It was an A+ job. However, I had to call in because my tub wouldn't drain. The company that put it in is supposed to call back today. When we called customer service at Kohler, they said they didn't sell us the tub. It was a third party and we needed to get with them. So, that is what we did.

      I'm in the trucking business and I bought from Kohler because years ago, I hauled their product out of Brownwood, Texas, where the plant is, to Kohler Wisconsin and all over. But had I known that it would be like this, I would have never bought from them. I would probably have saved $15,000 and went with the other company. I want somebody to call me back and get out here and fix it because a $25,000 tub isn't doing me a bit of good if I can't use it. Other than that, I've had a good experience.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review Leroy and we are sorry to hear that you are having some issues with your Walk-In Bath. We have forwarded your information to our team so that we can look into this and see how we can assist you.

      Verified purchase
      TechFeaturesStaff

      Reviewed Oct. 31, 2024

      I recently installed a Kohler walk-in shower, and initially, I chose Kohler after browsing online, thinking it would make bathing easier for my son. However, it didn't work out, so I switched to a walk-in shower instead of a walk-in tub. The shower is nicer and easier for him to access, although he still doesn't use it as much as expected. I like using it, though.

      The installation process was satisfactory. The crew that came over was cool, and it took them a day and a half to complete both the walk-in tub and the shower installations. The quality of their work was good, and the new bathroom area is a lot nicer than before. The shower has made it more convenient for me to take care of my son and helps in getting him in the bath. Overall, I'm satisfied with the purchase.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for your review Debra! We're thrilled to hear that the LuxStone Shower is making bathing easier for your son, even if he's not using it as much as expected just yet. It's great that you're enjoying the shower as well, and that the installation process went smoothly. We're glad that we could help improve the accessibility and comfort of your bathroom. Thank you for choosing KOHLER Services! We hope to be able to serve you again in the future.

      Verified purchase
      Customer ServiceFeaturesStaff

      Reviewed Oct. 31, 2024

      I had a very positive experience with Kohler Walk-In Bath. I first heard about them through television, and my initial interaction with their customer service representative was excellent. The representative was very knowledgeable and guided me through everything I needed to know.

      One of my favorite features is being able to sit in the bath and enjoy it for about half an hour. It really helps me sleep at night. The installers were also very professional and did a great job. I would recommend them to anyone.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your review of your experience with us William! We're thrilled to hear that you had such a positive interaction with our knowledgeable customer service representative and that you're enjoying your Walk-In Bath. Thank you for choosing KOHLER Services for your Walk-In Bath needs! We hope to be able to serve you again in the future.

      Verified purchase
      PriceFeaturesRates

      Reviewed Oct. 31, 2024

      I have been aware of Kohler for a long time, and when I started looking for a walk-in bathtub, they were the only company that installed them in my area. The presentation when they came to my home was interesting, but it felt too long since I already knew what I wanted. I chose a Kohler walk-in bathtub that was a bit more advanced than the base model, featuring air jets, water jets, and a heated seat. There didn't seem to be a lot of choices available in terms of features, but that's what I ended up with. I got a freestanding bathtub, without a shower combo or wand, and they did provide a timeline for installation which they adhered to.

      I am very happy with the bathtub itself, and the installation team was good, leaving everything clean. After the installation, they gave a demo which provided enough information for me. If a friend asked about my experience, I would definitely recommend it. My favorite feature is the ease of just walking into the tub. The overall experience with Kohler was good, but the cost was high, about twice what I expected. We live in Oklahoma and we're locked in here with one installation company for Oklahoma, parts of Texas and Arkansas. They do a three-state area. You can't make a lot of change.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for taking the time to share your experience us Kim! We’re thrilled to hear that you’re enjoying your new Walk-In Tub and found our installation team to be professional and thorough. Your feedback is invaluable, and we appreciate your recommendation to others; it means a lot to us! Thank you for welcoming KOHLER Services into your home.

      Verified purchase
      Punctuality & SpeedFeaturesStaff

      Reviewed Oct. 31, 2024

      I recently had the experience of getting a Kohler walk-in tub installed. We initially came across Kohler online while researching walk-in tubs, and they stood out because they had local crews ready for installation, unlike some other high-rated brands where we would have had to find installers ourselves.

      The presentation was handled by a very pleasant and knowledgeable representative who had over 20 years of experience, which was impressive. The installation process was mostly on schedule, taking about three days. However, there were some issues with our hot water heater. Since we have a propane system, the existing heater wasn’t adequate, so a bigger one was installed. Unfortunately, the state inspector had some concerns, so we're still working through that issue.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for welcoming KOHLER into your home Chris! We are delighted you chose KOHLER for your bathroom upgrade. We're glad to know that the initial sales presentation went well. We are sorry to hear about the issues with the water heater, we hope this is resolved quickly and in your favor. Thank you for choosing KOHLER Services, please do not hesitate to reach out if you need us. We hope to be able to serve you again in the future.

      Verified purchase
      Customer ServiceTechPriceFeaturesStaffRates

      Reviewed Oct. 31, 2024

      I first learned about Kohler when I was looking online for a suitable tub. I found an email from them, reached out, and they came over on a weekend to discuss pricing and features. I agreed to having them do the job. The installation team did an excellent job; they spent a little over half a day installing the tub, and we tried it out the following day.

      We purchased the walk-in tub primarily for safety reasons, as both my wife and I are 85, and she was having difficulty getting in and out of a regular tub. Since installation, I find myself using the shower less often, opting instead to hop into the tub. While we haven't fully utilized all the tub's features yet, we appreciate how easy it is to get in and out. Overall, it works fine and meets our needs.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your kind review Gerald! We're thrilled to hear that our team could assist you with your Walk-In Tub installation and that it's making a positive difference in your daily routine. It's so great to know that you are enjoying it more and more every day! Thank you for choosing KOHLER Services.

      Verified purchase
      TechPriceFeaturesStaff

      Reviewed Oct. 31, 2024

      We chose a Kohler walk-in shower as their walk-in tub was too expensive for us, but we love our shower. The installation process went smoothly without any problems. Initially, three people came out for the teardown, and we managed some drywall work ourselves. One person completed the installation afterward.

      The quality of the work was excellent. My husband loves the new bathroom area, especially now that it includes a grab bar for added safety. We would definitely recommend Kohler to our family and friends if they need any bathroom installations. The new shower has greatly impacted our lives.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your wonderful review! We're thrilled to hear how much you and your husband are enjoying the comfort and safety of your new Kohler LuxStone Shower and that the installation process went smoothly. Your recommendation means the world to us, and we’re glad our product has made such a positive impact on your lives! Thank you for welcoming KOHLER Services into your home, it was a pleasure.

      Verified purchase
      Features

      Reviewed Oct. 21, 2024

      I love my Kohler walk-in bath. I'd wanted one for years, especially when my husband was ill, but he was resistant to the idea. Sadly, he passed away last November, and I decided it was time for me to get one, as my old tub was too hard to get out of. The guy that came was so good. The installation was smooth, done by two great guys from around Beaufort, and only took a day and a half. They were terrific.

      I'm 92 years old, and I especially love the bubble features—it’s like taking a bubble bath. However, I think it could be difficult for someone very ill to use because the jets are powerful, and they might need assistance. Still, I’m satisfied with my purchase. Growing up, my sister swore by Kohler for their quality, so I knew I was choosing a reliable product.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for sharing your experience with your new KOHLER Walk-In Bath Maggie. We're glad to hear that the installation was smooth and that our team made a positive impression. It's wonderful to know you’re enjoying the bubble features and finding comfort in your bathing experience. We are also sorry for your loss and thank you for allowing us to be a part of your home. We appreciate your trust in KOHLER and hope your Walk-In Bath continues to provide you with relaxation and enjoyment. Thank you for choosing KOHLER Services!

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      Kohler Walk-In Bath Company Information

      Social media:
      Company Name:
      Kohler Walk-In Bath
      Company Type:
      Private
      Year Founded:
      1883
      Address:
      444 Highland Drive
      City:
      Kohler
      State/Province:
      WI
      Postal Code:
      53044
      Country:
      United States
      Website:
      www.kohlerwalkinbath.com

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