Kohler Walk-In Bath Reviews
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About Kohler Walk-In Bath
Walk-in baths sold, manufactured and installed by Kohler include safety features like a low threshold, grab bars and nonslip surfaces. The company offers a wide range of comfort features, including air-massage jets and heated surfaces. Kohler’s walk-in bathtubs are designed to fit within the footprint of a standard tub and are backed by a limited lifetime warranty. You can contact the company to get a free in-home consultation and quote.
- Various wall design options
- One-day installations
- Custom fits available
- 3-inch step-in height
- Limited lifetime warranty
- Pricey upgrades
- Pricing not available online
- Limited information on website
Featured Reviews
What are Kohler Walk-In Baths?
Kohler Walk-In Bath sells and installs accessible tubs with a variety of comfort features. You can also purchase a shower package to combine a walk-in tub and shower in one bathing space. Walk-in tubs from Kohler include a lifetime limited warranty that covers manufacturing defects and workmanship for as long as you own the home.
Kohler Walk-In Bath features
Kohler’s walk-in tubs offer several safety and comfort features.
Safety features
The following safety features are included in the basic walk-in tub model:
- Three-inch ultralow step-in
- Inward-swinging, extrawide entry door
- Handrails on doors and sides
- Easy-to-reach control panel
Comfort features
Kohler Walk-In Baths provides several comfort features:
- Ergonomic handheld shower with a gentle setting
- 10 adjustable whirlpool jets
- 17 BubbleMassage air jets
- Heated backrest
- Quick-drain technology
Shower Package add-on
You can also add Kohler’s Shower Package, which lets you shower while standing in your walk-in bath. The package includes Kohler’s Bath Screen, a clear wall that keeps water inside the tub, and a choice of two gooseneck shower arms.
Kohler Walk-In Bath designs
Kohler walk-in tubs are designed to fit standard bathtub width, height and length requirements. Kohler can also customize tubs. Smaller walk-in tubs can be customized to widths ranging from 32 to 36 inches, while larger walk-in tubs can be customized to widths ranging from 40 to 60 inches. All Kohler walk-in tubs are designed to work with a standard 50-gallon water heater and offer a bathing depth of 31½ inches.
Shoppers can choose a traditional walk-in bath designed for seated bathing or add the optional Shower Package, which allows users to bathe while sitting or standing. This option can be useful for households with varying mobility needs or bathing preferences.
Kohler walk-in bathtub cost
Pricing for Kohler walk-in bathtubs isn’t available without an in-home estimate. Walk-in tubs typically run between $2,000 and $5,000 for a basic model and between $15,000 and $30,000 for a luxury model. Installation usually costs $2,500 to $8,000.
Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. The price you receive during your consultation is locked in for 90 days.
Kohler offers monthly discounts and financing, depending on your credit history and eligibility.
Kohler Walk-In Bath installation
Kohler offers professional installation for its walk-in tubs. Some installations can be completed in as little as one day. During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works.
Installation costs are included in your in-home estimate.
FAQ
How difficult is it to clean a Kohler walk-in bathtub?
It shouldn’t be any harder to clean a Kohler walk-in tub than a model from any other brand. Basic walk-in-tub care includes rinsing and drying the tub after each use, cleaning the surfaces once a week and performing a monthly deep clean that flushes the internal system.
Can a Kohler walk-in tub increase home value?
Adding a Kohler walk-in tub can potentially increase your home's value, but it will depend on the type of buyers who will be looking at your house. Walk-in tubs typically appeal to older adults and multigenerational households, but the desirability of accessibility and spa-like features depends heavily on your local market.
You can speak with a local real estate agent to learn what types of buyers typically shop in your neighborhood and whether your home’s overall setup would support a walk-in tub without limiting its appeal.
Do Kohler Walk-In Baths require professional installation?
Yes, Kohler Walk-In Baths must be installed by a Kohler-certified installer for the lifetime warranty to apply.
What type of warranty does Kohler offer for walk-in tubs?
Kohler offers a limited lifetime warranty against manufacturing defects and workmanship for as long as you own the home. Tubs must be purchased at an authorized dealer and installed by a Kohler-certified professional to qualify.
Will a Kohler walk-in tub fit in my bathroom?
The Kohler walk-in bath is designed to fit in the footprint of an existing tub. If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. Custom sizes are available.
If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.
Do Kohler Walk-In Baths include hydrotherapy or jet options?
Yes, Kohler Walk-In Baths include optional hydrotherapy features, including air jets, water jets or a combination of both. Whirlpool and jet systems offer adjustable settings that can target areas such as the feet, legs and back.
Are Kohler Walk-In Baths worth it?
Yes, Kohler walk-in bathtubs can be worth it. At the time of publication, Kohler Walk-In Baths is ConsumerAffairs’ top pick for accessible walk-in tubs based on customer feedback.
ConsumerAffairs reviewers reported a 97% satisfaction rate with both the sales process and pricing, which is locked for 90 days. Because quotes include installation, customers know the total price before committing and avoid unexpected fees. If problems do arise, Kohler’s lifetime limited warranty offers protection.
Kohler Walk-in Bath comparisons
Kohler Walk-In Bath Reviews
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Reviewed Oct. 21, 2024
I first heard about Kohler Walk-in Baths from a neighbor who got one and showed it to me. Although I'd seen ads before, it was her experience that convinced me I needed one too. I ended up getting a shower and tub combo, primarily for visitors who wouldn't use the walk-in feature. The tub itself is fantastic, and my favorite feature is the heated seat.
The salesperson from Sedona did a wonderful job with the presentation and was incredibly thorough. They provided a timeline for installation, which took about a month. Although I would have liked it done sooner, I understand they are likely very busy. The actual installation took about four days due to some issues with the water heater and air conditioning, but they resolved those quickly. Overall, my experience with Kohler was excellent, even though it was quite pricey. I would rate them 5 out of 5 stars for customer service and quality, despite the high cost. If a friend asked, I'd tell them my experience was excellent but to be prepared for the expense.
Thank you so much for your thoughtful review Sarah! We're thrilled to hear that your neighbor's experience influenced your decision and that you’re enjoying your new KOHLER Walk-In Bath & Shower combo. Your patience during the installation process is greatly appreciated, and we're glad our team could resolve any issues quickly. We understand pricing can be a significant consideration, and we appreciate your honest feedback. While we strive to provide the best value for our customers, we also want to ensure that the quality of our products and services meets the highest standards. We truly value your feedback and are delighted to have provided you with a positive experience! Thank you for choosing KOHLER Services, it was a pleasure to serve you.
Reviewed Oct. 20, 2024
We have always trusted Kohler products because they stand by their quality, which is why we chose them yet again. The salesperson who assisted us was incredibly helpful, patiently explaining the various materials and features, and even showed us a video demonstration. We absolutely love the tub. The installation team did a fantastic job. Although I wasn’t present, my husband said they were very professional and friendly, explaining each step of the process. I have bad knees and previously only had a walk-in shower, so having this tub has been a tremendous help for my legs. I thoroughly enjoy soaking with the bubbles. Kohler has truly delivered with this product. It’s been a great purchase for my husband and me. I’ve already started recommending it to others. If you’re considering a new tub, a walk-in is the way to go and go with Kohler. Thank you, Kohler!
Thank you so much for taking the time to share your experience with us Debbie! We appreciate your long-standing familiarity with the KOHLER brand. We’re thrilled to hear that our products and team have made such a positive impact on your daily life and it’s fantastic to know that our salesperson could assist you effectively and that our installation team was professional and friendly. We take pride in ensuring our customers feel supported throughout their entire installation journey. We appreciate your kind words and recommendations; there’s no greater compliment than a satisfied customer sharing their joy with others. Thank you once again for choosing KOHLER Services. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Reviewed Jan. 26, 2026
I was told it wouldn't take long to fill. Wrong. After 20 minutes, it was 70% full but, out of hot water. My bad for not researching this better. Now, I must buy a bigger water heater. There goes another two grand. In addition, you can't immerse your chest making it a little difficult to wash/rinse your upper body. Sadly, there's no recourse that I'm aware of. Buyer beware.
We are sorry to hear that you are not happy with your fill time and water heater James. Fill and drain times are dependent on your home's plumbing system and our team typically looks at your water heater during your in-home consultation to discuss options with you. We hope you can enjoy your walk-in bath once you upgrade your water heater!
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Reviewed May 31, 2025
Kohler does not deserve the good design reputation they supposedly have. The seat is too short to lay your neck on the heated area. The tub requires 65 gal of water that take 25 minutes to fill and may deplete your hot water capacity. Their local customer service/repair is terrible (No return calls). When there is no showroom or any references for a 25k item, I should have known something was rotten - one of the biggest mistakes of my life. The installation was good though.
Hi C. We are sorry to hear that you are dissatisfied with your Walk-In Bath. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?
Reviewed Jan. 2, 2025
Make sure that your water heater's capacity is sufficient. A 50 gallon tub requires at least a 40-gallon water heater. My salesmen knew that my utility closet would only fit a 30-gallon water heater. It's a great tub, but only if you are able to supply it with the necessary volume of hot water.
We appreciate you taking the time to leave us a review David. We are sorry to hear that you are having issues with filling your Walk-In Bath and the water heater. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?
Reviewed Dec. 11, 2024
When the installers came and put the tub in, everything was fine. The two guys that came from BathPro were great. They were very accommodating. They did it in a day and a half and everything was done good. It was an A+ job. However, I had to call in because my tub wouldn't drain. The company that put it in is supposed to call back today. When we called customer service at Kohler, they said they didn't sell us the tub. It was a third party and we needed to get with them. So, that is what we did.
I'm in the trucking business and I bought from Kohler because years ago, I hauled their product out of Brownwood, Texas, where the plant is, to Kohler Wisconsin and all over. But had I known that it would be like this, I would have never bought from them. I would probably have saved $15,000 and went with the other company. I want somebody to call me back and get out here and fix it because a $25,000 tub isn't doing me a bit of good if I can't use it. Other than that, I've had a good experience.
We appreciate you taking the time to leave us a review Leroy and we are sorry to hear that you are having some issues with your Walk-In Bath. We have forwarded your information to our team so that we can look into this and see how we can assist you.
Reviewed Oct. 31, 2024
I had a very positive experience with Kohler Walk-In Bath. I first heard about them through television, and my initial interaction with their customer service representative was excellent. The representative was very knowledgeable and guided me through everything I needed to know.
One of my favorite features is being able to sit in the bath and enjoy it for about half an hour. It really helps me sleep at night. The installers were also very professional and did a great job. I would recommend them to anyone.
Thank you so much for your review of your experience with us William! We're thrilled to hear that you had such a positive interaction with our knowledgeable customer service representative and that you're enjoying your Walk-In Bath. Thank you for choosing KOHLER Services for your Walk-In Bath needs! We hope to be able to serve you again in the future.
Reviewed Oct. 31, 2024
I have been aware of Kohler for a long time, and when I started looking for a walk-in bathtub, they were the only company that installed them in my area. The presentation when they came to my home was interesting, but it felt too long since I already knew what I wanted. I chose a Kohler walk-in bathtub that was a bit more advanced than the base model, featuring air jets, water jets, and a heated seat. There didn't seem to be a lot of choices available in terms of features, but that's what I ended up with. I got a freestanding bathtub, without a shower combo or wand, and they did provide a timeline for installation which they adhered to.
I am very happy with the bathtub itself, and the installation team was good, leaving everything clean. After the installation, they gave a demo which provided enough information for me. If a friend asked about my experience, I would definitely recommend it. My favorite feature is the ease of just walking into the tub. The overall experience with Kohler was good, but the cost was high, about twice what I expected. We live in Oklahoma and we're locked in here with one installation company for Oklahoma, parts of Texas and Arkansas. They do a three-state area. You can't make a lot of change.
Thank you so much for taking the time to share your experience us Kim! We’re thrilled to hear that you’re enjoying your new Walk-In Tub and found our installation team to be professional and thorough. Your feedback is invaluable, and we appreciate your recommendation to others; it means a lot to us! Thank you for welcoming KOHLER Services into your home.
Reviewed Oct. 31, 2024
I recently had the experience of getting a Kohler walk-in tub installed. We initially came across Kohler online while researching walk-in tubs, and they stood out because they had local crews ready for installation, unlike some other high-rated brands where we would have had to find installers ourselves.
The presentation was handled by a very pleasant and knowledgeable representative who had over 20 years of experience, which was impressive. The installation process was mostly on schedule, taking about three days. However, there were some issues with our hot water heater. Since we have a propane system, the existing heater wasn’t adequate, so a bigger one was installed. Unfortunately, the state inspector had some concerns, so we're still working through that issue.
Thank you for welcoming KOHLER into your home Chris! We are delighted you chose KOHLER for your bathroom upgrade. We're glad to know that the initial sales presentation went well. We are sorry to hear about the issues with the water heater, we hope this is resolved quickly and in your favor. Thank you for choosing KOHLER Services, please do not hesitate to reach out if you need us. We hope to be able to serve you again in the future.
Reviewed Oct. 31, 2024
I first learned about Kohler when I was looking online for a suitable tub. I found an email from them, reached out, and they came over on a weekend to discuss pricing and features. I agreed to having them do the job. The installation team did an excellent job; they spent a little over half a day installing the tub, and we tried it out the following day.
We purchased the walk-in tub primarily for safety reasons, as both my wife and I are 85, and she was having difficulty getting in and out of a regular tub. Since installation, I find myself using the shower less often, opting instead to hop into the tub. While we haven't fully utilized all the tub's features yet, we appreciate how easy it is to get in and out. Overall, it works fine and meets our needs.
Thank you so much for your kind review Gerald! We're thrilled to hear that our team could assist you with your Walk-In Tub installation and that it's making a positive difference in your daily routine. It's so great to know that you are enjoying it more and more every day! Thank you for choosing KOHLER Services.
Reviewed Oct. 21, 2024
I love my Kohler walk-in bath. I'd wanted one for years, especially when my husband was ill, but he was resistant to the idea. Sadly, he passed away last November, and I decided it was time for me to get one, as my old tub was too hard to get out of. The guy that came was so good. The installation was smooth, done by two great guys from around Beaufort, and only took a day and a half. They were terrific.
I'm 92 years old, and I especially love the bubble features—it’s like taking a bubble bath. However, I think it could be difficult for someone very ill to use because the jets are powerful, and they might need assistance. Still, I’m satisfied with my purchase. Growing up, my sister swore by Kohler for their quality, so I knew I was choosing a reliable product.
Thank you for sharing your experience with your new KOHLER Walk-In Bath Maggie. We're glad to hear that the installation was smooth and that our team made a positive impression. It's wonderful to know you’re enjoying the bubble features and finding comfort in your bathing experience. We are also sorry for your loss and thank you for allowing us to be a part of your home. We appreciate your trust in KOHLER and hope your Walk-In Bath continues to provide you with relaxation and enjoyment. Thank you for choosing KOHLER Services!
Reviewed Oct. 21, 2024
I saw an ad on TV about Kohler and decided to go with them because of the quality of the product and the brand's reputable history. The salesperson who came to my home was very professional and well-informed about the product. Watching the installation was amazing; it was a two-day job, completed very professionally, and I am very pleased with the results.
The quality of the walk-in tub is good. My spouse and I are an older couple, so the safety features are particularly important to us. Having this tub has definitely enhanced our safety. The only issue we encountered was that the water supply took too long to fill the tub, but that was a plumbing problem on our end, which has since been repaired.
Overall, I am pleased with the product and service from Kohler and would recommend it to others.
Thank you for your detailed review of your experience with us George! We are delighted to hear that you chose us for our product quality and reputable brand history. It's great to know that our salesperson provided you with professional and informative service during your in-home consultation. Peace of mind, safety and security are important to us and you and your spouse deserve the best! We hope you both enjoy your new Walk-In Bath. It's great to know that the water supply issue has been resolved. Thank you for recommending KOHLER Services; we appreciate your support!
Kohler Walk-In Bath Company Information
- Social media:
- Company Name:
- Kohler Walk-In Bath
- Company Type:
- Private
- Year Founded:
- 1883
- Address:
- 444 Highland Drive
- City:
- Kohler
- State/Province:
- WI
- Postal Code:
- 53044
- Country:
- United States
- Website:
- www.kohlerwalkinbath.com
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