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by Shelley Webb Senior Products Contributing Editor

A medical alert device can be a smart investment for seniors who live alone. During a crisis, a medical alert device connects you to emergency responders automatically or with a press of a button. Our research team vetted 12 medical alert companies rated by more than 23,510 customers — read our guide to the best medical alert devices by comparing costs, equipment features and customer experiences.

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    AUTHORIZED PARTNER
    Available in 10014
    ADT Medical Alert
    Read 67 Reviews
    $3 Off Monthly Monitoring, Free Shipping & Free Activation with code CONAFF21*
    *Partner terms and conditions apply.

    Offers three plans from $29.99 to $39.99 for in-home and mobile monitoring. Lets customers add fall detection to premium plans for $10. Device range is up to 600 feet. 30-hour battery backup.

    Learn More Call Now Toll Free (800) 266-8456
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      AUTHORIZED PARTNER
      Available in 10014
      Philips Lifeline
      Read 4,623 Reviews
      100% Free Activation*
      *Partner terms and conditions apply.

      Offers monitored medical alert systems with optional fall detection. Prices range from $29.95 to $58.95 a month. Sells both in-home and mobile devices. Includes backup battery with automatic replacements.

      Learn More Call Now Toll Free (855) 552-6939
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        AUTHORIZED PARTNER
        Available in 10014
        Medical Guardian
        Read 936 Reviews
        Get 1 FREE Month + FREE Ground Shipping*
        *Partner terms and conditions apply.

        In-home medical alert systems and on-the-go packages priced from $29.95 to $44.95 a month. In-home devices range up to 1,300 feet from base. Mobile battery lasts up to 5 days. Additional equipment and fall detection available.

        Learn More Call Now Toll Free (800) 863-6980
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          AUTHORIZED PARTNER
          Available in 10014
          Medical Alert
          Read 1,194 Reviews
          Limited Time Sale with Purchase!*
          *Partner terms and conditions apply.

          Systems priced from $19.95 to $42.95 a month. Lockbox and auto fall detection available. In-home and mobile devices. Home alert system range is up to 600 feet from the base unit. Battery backup in case of power failure.

          Learn More Call Now Toll Free (800) 852-0856
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            AUTHORIZED PARTNER
            Available in 10014
            Aloe Care Health Read Reviews
            Mobile Companion with automatic fall detection available for just $1, while supplies last! *
            *Partner terms and conditions apply.

            Medical alert packages start at $24.99 a month. Offers in-home and mobile plans. Includes fall detection, smart technology and air quality monitoring options. Cancel service at any time. Provides full refunds within 30 days.

            Learn More Call Now Toll Free (844) 247-9563
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              AUTHORIZED PARTNER
              Available in 10014
              LifeFone
              Read 735 Reviews
              Free month of service, free shipping, and free activation with code CARE21
              *Partner terms and conditions apply.

              Monitoring fees start at $24.95 a month. Fall detection available for $5 a month. In-home and mobile devices. Home medical alert device range is up to 1,300 feet from base station. Backup battery lasts up to 32 hours.

              Learn More Call Now Toll Free (888) 228-9155
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                AUTHORIZED PARTNER
                Available in 10014
                ResponseNow

                Provides medical alert systems with monitoring. Prices start at $24.95 a month. Offers fall detection services and GPS tracking. Doesn’t charge equipment fees. Some devices don’t require a landline.

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                Our favorite medical alert devices

                Medical alert questions

                What is a medical alert system?
                A medical alert system can automatically connect you to trained emergency response operators or a trusted loved one with the press of a button.

                Medical alert systems are made up of a base unit and portable emergency help button, usually on a medical alarm bracelet or neck pendant. The best medical alert devices are lightweight and not much larger than a key ring. The device connects you to an emergency responder if you fall, have a sudden accident or otherwise need medical help.

                Having a medical alert device can keep you safer than a cell phone or digital assistant like Amazon Alexa. A wearable help button is more reliable during an emergency, especially in the shower or bath — and you don’t have to worry about reaching a phone to call for help.

                How do medical alert systems work?
                Medical alert devices connect to monitoring centers through a small radio transmitter in a base station that uses a cellular or landline connection. When the wearer presses the help button, the personal emergency response system (PERS) automatically alerts an emergency response provider who can then communicate with the wearer and arrange for dispatching help.

                Medical alarm devices can be passive or active. You have to press an alarm button to call for help with an active device, but passive systems monitor your movements to help detect an emergency (including falls). Medical alert systems can be monitored or unmonitored, come with or without fall alert features and can connect either to a home-based landline or cellular network.

                Both monitored and unmonitored systems include a panic button or an emergency call button, and many have the option to add fall detection. If a monitored medical alert system detects a fall, the company might first try to call the wearer before contacting emergency personnel, depending on your plan’s monitoring services.

                What medical conditions require a medical alert bracelet?
                Medical alert bracelets, also called medical ID bracelets, are common for those with severe epilepsy, diabetes, serious drug or food allergies or dementia. These bracelets are wearable tags and not to be confused with a medical alert system or device, which can also be wearable.

                A medical alert bracelet is an identification tag that includes lifesaving information about any medical conditions that require immediate attention should the wearer be in distress and unable to speak.

                A medical alert device lets the wearer communicate with someone for help, while a medical alert bracelet is a piece of jewelry that informs emergency responders and medical professionals of certain medical conditions.

                Are medical alert buttons waterproof?

                Yes, most medical alert companies manufacture waterproof or water-resistant devices. Because many accidents happen in or around the shower, make sure you choose a waterproof alert button so you can wear it at all times.

                What does a medical alert lockbox do?
                A lockbox securely stores a hidden key to your home and grants access to authorized personnel in case of an emergency. With a lockbox, emergency personnel can get into your home without breaking windows or damaging doorways. Medical alert system lockboxes are a popular add-on from many major providers.
                Are medical alert systems tax deductible?
                The Internal Revenue Service doesn’t specifically itemize medical alert systems as eligible for tax deductions, but many medical expenses are tax deductible. A tax professional can help you determine if you can deduct a medical alert system in your tax filings.
                Are medical alert systems covered by Medicare or Medicaid?

                Medical alert systems are not covered by Medicare Parts A or B. Depending on where you live, Medicaid might cover some medical alert systems. Your long-term care insurance may also provide reimbursement for medical alert systems. ConsumerAffairs can’t direct buyers to Medicaid-eligible systems, and any brand you contact will typically refer you to your Medicaid caseworker for further guidance.

                Cost of medical alert systems

                Price is a significant factor in comparing medical alert systems, especially if you’re on a fixed income. Total medical alert costs typically include the following:

                • Monthly monitoring fees: $20 to $90 a month on average
                • Equipment charges: Up to $200 or more
                • Activation or installation fees: Up to $100 each

                Most medical alert companies have packages with free equipment as long as you have an active monitoring subscription. Many offer both month-to-month service and contract periods. New customers often get a price break if they enroll in a monitoring contract with a yearly payment plan.

                It’s important to read the fine print before opting in to any medical alert contract. Some companies charge high cancellation fees if you terminate services early. You should also look for a company that offers a price-lock guarantee to ensure the system stays affordable.

                How much does a medical alert cost per month?

                Use the chart below to compare monthly monitoring fees and other costs associated with some of the most popular medical alert systems on the market. Some companies provide unmonitored medical alert systems with no monthly fees.

                life alertbay alarm medicallifestation
                Authorized Partner
                Monthly monitoring fee$49.95$19.95+$21.95+
                Fall protection
                Activation fee$95$0$0 to $50
                Trial periodNone30 days risk-free30-day money-back guarantee
                Customer serviceRead reviewsRead reviewsRead reviews
                Authorized PartnerMonthly monitoring feeFall ProtectionActivation feeTrial periodCustomer service
                life alert$49.95$95NoneRead reviews
                bay alarm medical$19.95+$030 days risk-freeRead reviews
                lifestation$21.95+$0 to $5030-day money-back guaranteeRead reviews

                How to choose a medical alert system

                As you compare medical alert systems, the first step is deciding whether you want the option to use the device outside your home. Then determine if you’d feel safer with your device connected to a trained operator and if you need fall detection. Remember, it’s crucial to read medical alert device reviews to learn about the average customer experience and to pay attention to the fine print before you sign a contract.

                1. Choose between an in-home vs. mobile medical alert system
                Home-based senior medical alert systems have an operating range from 300 to 1,400 feet from the base station. Mobile systems are designed for more active lifestyles and have GPS features and an unlimited cellular range.
                • Home-based medical alert systems: Sometimes referred to as traditional medical alert systems, home-based systems haven’t changed much since the 1970s. Home-based alert systems come with a wireless pendant that connects to a base station. Not all home-based medical alert systems require a landline and a phone jack — in-home medical alert systems can run on landline, cellular or internet connections. If you have a large home, you might want to look into range extenders for your medical alert system to ensure your device works in all corners of your space.
                • Mobile medical alert systems: Mobile medical alert systems have more impressive technology, features and options than home-based medical alert systems, but they also come with a higher price. Mobile medical alert systems include a variety of wearables, including traditional help buttons on pendants, fashionable medical alarm necklaces and bracelets and smartwatches with built-in monitoring technology. Many caretakers prefer a mobile medical alert system with GPS to help monitor their loved ones’ safety while out and about. Mobile medical alert devices have a backup battery that can last several days, but you still have to regularly charge the device.
                2. Determine if you need a monitored or unmonitored medical alert system
                The best-rated medical alert systems typically put you in touch with an emergency operator who is ready to respond to any crisis. Monitored systems connect to a dispatch center, and unmonitored medical alert systems dial through preprogrammed contacts when the device is triggered. With unmonitored medical alert systems, you pay for the device without a monthly fee.
                • Monitored medical alert systems: These connect you to a trained emergency response operator when you press the button. The call button puts you through to the dispatch center, and a trained professional talks you through your crisis. The person at the dispatch center can contact a caregiver, friend, family member or 911. Customers’ favorite medical alert monitoring centers guarantee fast response times and employ bilingual operators or partner with a translation service to provide help in several languages.
                • Unmonitored medical alert systems: Unmonitored systems connect you to preprogrammed emergency contacts, typically family and friends, when the device is triggered. Instead of getting a guaranteed response from an emergency dispatch center, the system calls through a list until it reaches the final number — usually 911. Unmonitored medical alert systems are often referred to as no-monthly-fee systems since they don’t require a service contract to function.
                3. Decide if you should add fall detection to your medical alert device
                Systems with fall alert features trigger an alarm when a fall is detected, which eliminates the need to press an emergency button to call for help after an accident. Medical alert systems with fall alert features use accelerometers and barometric sensors to track the movement of the device. Fall detection sensors are often located on a bracelet or neck pendant.

                If the sensor detects a sudden movement, the device sends out a signal to a control center. This feature can be lifesaving for a senior if a fall leaves them unconscious or immobile. Even relatively short falls can be devastating for older adults, so speedy medical attention is the best way to prevent long-term injuries or death.

                Our top picks for medical alert systems

                Read our picks below to compare system options and device features from the top medical alert providers.

                Methodology

                To come up with our top picks, we looked at 23 companies that specialize in medical alert systems. For each company, we pulled the average customer rating and number of reviews published on ConsumerAffairs. To appear on our final list, a company had to receive an average customer star rating of 4.5 or above and have a minimum of 500 ratings to ensure we recommended only companies with a majority of positive feedback from an adequate sample of customers. For each of these brands, we compared the following features:

                • Types of devices available
                • Device features
                • Equipment fees
                • Monthly monitoring fees
                • Monitoring service details
                • GPS capability
                • Fall detection technology
                • Landline vs. cellular service capabilities
                • System range

                If you’re looking for specialized picks, you can also review our top picks for medical alert systems with GPS or for the best systems with no monthly fee.

                Life Alert

                Company nameContact
                life alert logo
                Authorized Partner
                LogoSummary
                Features
                • Monthly monitoring fee: $49.95
                • Available devices: In-home, mobile

                Read reviews

                Life Alert offers in-home systems, mobile devices and panic buttons. Its in-home systems connect users to a U.S.-based emergency response center in seconds. A dispatcher then connects to the sound in the home over a two-way channel. The dispatcher assesses the situation and can contact the police or other emergency personnel on your behalf and stay on the line with you until help arrives.

                Life Alert’s “HELP on the go” device is a GPS-enabled panic button that doesn’t require charging. The device has a small push-button style and can be worn or stored in a purse or pocket.

                The mountable help button is waterproof and ideal for fall risk areas like showers and bathtubs, but it can be placed anywhere. The device uses two-way communication technology to connect users to a Life Alert dispatcher.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Both
                • Range: 800 feet
                • GPS: Available
                • Fall detection: Not offered
                • Equipment fee: None
                • Other fees: $95 activation fee
                • Guarantee: Lifetime warranty

                Bay Alarm Medical

                Company nameContact
                bay alarm medical logo
                Authorized Partner
                LogoSummary
                Features
                • Monthly monitoring fee: $19.95 to $29.95
                • Available devices: In-home, in-car, smartwatch, mobile

                Read reviews

                Bay Alarm Medical offers in-home systems, on-the-go devices, bundle packages and other helpful accessories to increase your safety and peace of mind. The company’s in-home medical alert system has a base unit, wall buttons and personal help buttons that you can wear around your neck or wrist. The system can run off of a landline or cellular connection and has a 32-hour battery backup, so you're still protected if your power ever goes out. The at-home device is also portable, so if you travel you can take it with you and plug it in wherever you’re staying.

                Bay Alarm’s on-the-go devices include a GPS button, SOS smartwatch and an in-car medical alert device, which isn't a typical offering. The GPS device is a small, water-resistant push button and can be programmed for fall detection. The GPS button uses AT&T’s cellular network. The SOS smartwatch is a touch-screen device with a modern look, making it more discrete. The smartwatch is powered by T-Mobile’s 4G LTE and has a battery life of up to 24 hours. Unlike the push button, the smartwatch does not offer fall detection, but it is equipped with GPS.

                The in-car device from Bay Alarm Medical features automatic crash detection and response. The device comes with a companion app, Splitsecnd, which is equipped with a vehicle locator, trip information and driver profiles that let you share critical medical information, including blood type, with first responders even before they arrive on the scene.

                All Bay Alarm Medical devices, including the in-car device, give you access to the 24/7 U.S.-based monitoring center, where you can contact a real person who can dispatch help for you in an emergency.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Both
                • Range: Up to 1,000 feet
                • GPS: Available
                • Fall detection: Available
                • Equipment fee: None
                • Other fees: None
                • Guarantee: 30 days risk-free

                LifeStation

                Company nameContact
                lifestation logo
                LogoSummary
                Features
                • Monthly monitoring fee: $21.95+
                • Available devices: In-home, mobile

                Read reviews

                Featuring both in-home and on-the-go systems, LifeStation’s devices are designed to be small and lightweight and don’t require the use of a landline. LifeStation’s monitoring center is based in the U.S. and available 24/7 with the push of a button.

                The wearable pendant for the in-home device can hang around your neck or wrist and works up to 500 feet from the base station. The company has devices that work with landlines or wireless networks — the no-landline device uses AT&T’s 4G LTE network. Monitoring for the in-home device starts at $21.95 per month.

                The on-the-go offering from LifeStation is a wearable GPS-enabled medical alert device with fall detection, location services and a test button that lets you ensure your device is in working order before you leave your house. Monitoring for the mobile device starts at $37.95 per month and may require an activation fee, though some have had luck getting the fee waived through various promotions. In-home devices from LifeStation don’t generally require an activation fee.

                You can try LifeStation’s medical alert system for up to 30 days and receive a full refund if you’re not satisfied with the service.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Both
                • Range: 500 feet
                • GPS: Available
                • Fall detection: Available
                • Equipment fee: None
                • Other fees: $0 to $49.95
                • Guarantee: 30-day money-back trial

                Lively Mobile

                Company nameContact
                lively mobile logo
                LogoSummary
                Features
                • Monthly monitoring fee: $19.99 to $39.99
                • Available devices: All-in-one

                Read reviews

                The Lively Mobile Plus from GreatCall is an all-in-one device you can use at home or on the go. The small push-button device weighs under 2 ounces and can be worn around the neck, clipped to a belt or tucked away into a bag or pocket. It’s waterproof and safe for water immersion up to 30 minutes, making it a great choice for the shower or bath, which are often high-risk spaces for falls. The device has fall detection, but it’s available only with the Ultimate package.

                You can get the Lively Mobile device with three plan options: Basic, Preferred or Ultimate. The basic package includes monitoring for $19.99 per month and gives you access to a 24/7 monitoring center for help in emergency situations. The Preferred plan runs $29.99 a month, includes the same monitoring and also grants access to a special telephone urgent care service that can connect you with nurses and doctors 24/7 — you can even get prescriptions for certain medications with this service. The Preferred plan also gives access to the GreatCall Link app, which is designed to help caregivers and family members stay connected and informed about the health and safety of their loved ones. The Ultimate package is $39.99 per month and includes everything on the Preferred and Basic plans plus fall detection.

                The device comes with a charging dock, and the battery life is reported at up to 80 hours, though GreatCall does recommend daily charging to be cautious.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Cellular
                • Range: Unlimited
                • GPS: Available
                • Fall detection: Available
                • Equipment fee: $49.99
                • Other fees: $25 to $35 activation fee
                • Guarantee: 30-day money-back trial

                Medical Guardian

                Company nameContact
                medical guardian logo
                Authorized Partner
                LogoSummary
                Features
                • Monthly monitoring fee: $29.95 to $44.95 a month
                • Available devices: In-home, mobile, smartwatch

                Read reviews

                Medical Guardian has several device options:

                • Mini Guardian: Portable, wearable GPS device with unlimited range
                • Freedom Guardian: Smartwatch-style device with large touch-screen icons
                • Active Guardian: All-in-one device for at home or on the go; GPS- and Wi-Fi-enabled
                • Mobile Guardian: Portable personal emergency response system with GPS; works on its own or with a wearable neck pendant or wristband
                • Home Guardian: In-home medical alert system that runs on a cellular network; equipped with a base unit and wearable accessories with a 600-foot range
                • Classic Guardian: A lower-cost in-home option that works over a landline and has a range of 1,300 feet

                Medical Guardian’s prices range from device to device but start at $29.95 per month for monitoring with the Classic Guardian in-home system and go up to $44.95 per month for the portable GPS devices like the Mini Guardian and Mobile Guardian. You can get discounts if you pay annually. Equipment fees do apply to a few of Medical Guardian’s devices, including the Mini Guardian and Freedom Guardian.

                We really like Mobile Guardian for its wide range of options designed to suit all lifestyles and straightforward purchase process, which can be done online or over the phone. If you’re unsure which product is best for you, the company has a product quiz on its website that can match you to a device tailored to your situation. Devices are monitored and connect you to a dispatch center that can get you the help you need 24/7.

                The Classic Guardian’s range of 1,300 feet is one of the largest ranges we’ve seen, and fall detection is available on all devices but the smartwatch. It is worth noting that the fall detection feature adds $10 a month to your monitoring fee.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Both
                • Range: 350 to 1,300 feet
                • GPS: Available
                • Fall detection: Available
                • Equipment fee: $0 to $299.95
                • Other fees: None
                • Guarantee: Cancel any time

                LifeFone

                Company nameContact
                lifefone logo
                Authorized Partner
                LogoSummary
                Features
                • Monthly monitoring fee: $24.95 to $39.95
                • Available devices: In-home, mobile

                Read reviews

                LifeFone has two in-home devices — one runs on a landline connection and the other on a cellular connection. Both devices have a 32-hour battery life and provide a range of up to 1,300 feet, which is at the higher end of industry standards. You can add fall detection to either device for an additional fee. They’re intended for use inside the home, so they’re not GPS-enabled.

                The mobile offerings from LifeFone include at-home/mobile combo systems. The At-Home & On-The-Go GPS system includes a base unit, wearable in-home pendants with a 600-foot range and a mobile device with an unlimited range for on-the-go use. The GPS voice pendant doesn’t come with a base device, but it features a two-way speaker on the wearable device itself. Fall detection is available for both devices.

                One area where LifeFone stands out is its daily check-in service. With this service, the company’s agents complete a daily wellness check regardless of if you activate your panic button. Subscribers can also complete a check-in without a call by pressing a button on their base unit to provide assurance that the user is at home, safe and mobile. LifeFone can also give medication reminders on a daily or weekly basis.

                LifeFone devices also feature a temperature sensor, which alerts the monitoring center should your home temperature read abnormally cold or hot. This feature adds an extra layer of protection against situations like house fires or outdoor falls.

                • Monitored: Yes
                • Calls: Dispatch center
                • Landline/cellular: Both
                • Range: Up to 1,300 feet
                • GPS: Available
                • Fall detection: Available
                • Equipment fee: None
                • Other fees: None
                • Guarantee: 30-day money-back trial

                Not sure how to choose?

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                  Medical alert system reviews

                  AUTHORIZED PARTNER
                  Medical Guardian

                  In-home alert devices for seniors with up 1,600-foot range start around $30/month. On-the-go medical alerts with five-day battery backup life priced around $40/month. Fall detection is optional for an added $10/month.

                  • Medical alert equipment: Select from all-in-one wearable and in-home systems with fall detection and two-way speakers. The base unit and pendant are included as part of one of the medical alert system plans with additional equipment available for purchase.
                  • Monitoring centers: Multiple U.S.-based monitoring centers ensure quick responses to emergencies at any time of day. Landline and cellular connections provided through AT&T.
                  • Contracts: Medical Guardian offers month-to-month contracts and prorated refunds.
                  • Account accessibility: Manage your account details, update payment methods and access additional resources through an online portal. Add contact information for caregivers and loved ones if you would like them informed about potential emergencies.
                  Read 936 Reviews
                  MobileHelp

                  At-home medical alert systems with a 600-foot range start at $19.95/month. Mobile systems with up to two-day backup battery start at $24.95/month. Fall detection available for an additional $10/month.

                  Read 187 Reviews
                  AUTHORIZED PARTNER
                  Medical Alert

                  Medical alerts for seniors starting at $19.95/month with ranges up to 600 feet and backup battery life up to 30 hours. Add fall detection for an extra $10/month.

                  • Equipment features: Automatic fall detection and water-resistant technology on medical alert pendants and wristwatches allow wearers and their loved ones to have peace of mind in any situation. Simply plug the base unit into a power outlet, then push the button to call for help.
                  • 24/7 monitoring centers: A U.S.-based operator stays on the phone with you until help arrives. The U.S.-based monitoring centers are endorsed by the Medical Alert Monitoring Association (MAMA).
                  • No long-term contracts: Medical Alert offers month-to-month medical alert monitoring services.
                  • Money-back guarantee: New customers have 30 days to decide if a Medical Alert device is right for them.
                  Read 1194 Reviews
                  AUTHORIZED PARTNER
                  LifeFone

                  Medical alerts systems start at $24.95/month with no equipment fees. In-home base station ranges up to 1,300 feet, and the mobile battery life lasts up to 42 hours. Fall detection is optional for an additional for $5/month. Provides free protection for spouses with basic monitoring services.

                  • Equipment features: Ensure independence and safety for any lifestyle with in-home systems and an on-the-go medical alert necklace for elderly options. Round-the-clock U.S. coverage has provided more than 40 years of reliable service that’s recognized and recommended by doctors and hospitals.
                  • Monitoring centers: LifeFone provides customer service and monitoring from the company’s center in White Plains, New York. Dedicated, kind and professional operators are available 24/7 to ensure your safety.
                  • 30-day guarantee: Return your pendant and device equipment within the first 30 days for a full refund.
                  • Consumer-friendly policies: Equipment is guaranteed for lifetime subscribers, plus spouses are protected for free. Cancel anytime.
                  Read 735 Reviews
                  LifeStation

                  Prices start at $19.95/month for in-home medical alert system and mobile systems with GPS. Optional fall detection is available for $7/month.

                  Read 1473 Reviews
                  AUTHORIZED PARTNER
                  Jitterbug Smart

                  Smartphones for seniors with emergency response buttons start at $149.99 plus monitoring plan and device activation. Service starts at around $20/month. No fall detection is available.

                  • Equipment features: Receive award-winning health and safety services conveniently on your phone along with wearable buttons, pendants and wristband options for easy-to-access emergency care.
                  • Monitoring centers: Trained operators are online 24/7 to assist in emergencies in English.
                  • Brain games: Improve attention and memory with fun and challenging games.
                  • Caregiver tools: Stay connected with family and loved ones through the GreatCall Link app. The Link app sends regular updates to loved ones about the user’s well-being. Plus, get access to registered nurses and certified doctors for advice and common prescriptions without an appointment.
                  Read 990 Reviews
                  AUTHORIZED PARTNER
                  Philips Lifeline

                  HomeSafe plans start at $29.95/month and mobile GoSafe plans start at $54.95/month. Service that includes AutoAlert fall detection technology start at $44.95. New clients pay activation fees up to $50.

                  • Equipment features: The in-home device range is up to 800 feet, and the mobile backup battery life lasts up to 30 hours. Professional installation with equipment training is available for the elderly emergency call system. AutoAlert fall detection and water-resistance technology are included in some plans.
                  • Monitoring centers: Personal alert services give customers fast, reliable access to North America-based emergency response technicians fluent in English and Spanish. Operators also have access to more than 140 languages through a translation service. The company is staffed with 200 emergency operators who answer up to 18,000 calls per year.
                  • Fall detection: Systems that include AutoAlert fall detection start at $44.95/month. Auto alert sensors identify falls and instantly alert the emergency response center for immediate help.
                  • Personal care plan: Remain in control of your life by choosing your emergency contact and in-home or on-the-go system to suit your lifestyle.
                  Read 4623 Reviews
                  Lively Mobile Plus

                  Medical alert devices for seniors start at $29.99 plus monthly plan and activation charges. Only cellular service is available.

                  • Equipment features: Waterproof medical alert devices are available in the wearable button, wrist and lanyard options. Lively Mobile Plus includes enhanced GPS and fall detection capability.
                  • Battery life: Mobile battery life lasts up to 24 hours.
                  • Monitoring centers: Through 5Star Service, Lively Mobile connects to monitoring centers that are endorsed by the International Academies of Emergency Dispatch (IAED).
                  • Contracts: No annual contracts or cancellation fees.
                  • Money-back guarantee: Lively mobile comes with a 30-day money-back guarantee.
                  Read 1331 Reviews
                  GetSafe Medical Alert

                  Medical alert devices for elderly and active seniors work around you so you don’t have to wear it on your person all the time. Monitoring plans start at $24.95/month. Customizable medical alert system packages starting at $99 are sold separately. Fall detection is optional.

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                  AUTHORIZED PARTNER
                  Life Alert Emergency Response

                  Monthly service fees start at $49.95. Equipment prices range from $95 to $198, depending on what options you choose. Fall detection is not available. All equipment comes with a free lifetime warranty.

                  Read more about Life Alert Emergency Response
                  Cox Homelife Care

                  Medical alert systems for seniors start around $35/month for home units and $45/month for on-the-go protection, plus a one-time $50 equipment charge. Make hands-free calls in emergencies and connect directly with personal care professionals.

                  Read 109 Reviews
                  Bay Alarm Medical

                  Protect your health and independence for $19.95 to $59.95/month. 24/7 emergency operators contact family, friends, neighbors and your local 911 emergency services. Add fall detection for $9.95/month.

                  Read more about Bay Alarm Medical
                  Walgreens Ready Response

                  Monthly service fees start at $29.99 for home-based units and $39.99 for mobile safety devices. The company charges a one-time $14.99 activation fee.

                  Read 15 Reviews
                  Medical Care Alert

                  Medical alert systems start at $27.45/month with no long-term contract. Home, home & yard, and home & GPS systems are available, which lets customers can choose a device that best suits their lifestyle. Fall detection can be added for $10/month.

                  Read 13 Reviews
                  AUTHORIZED PARTNER
                  Lively Flip

                  Flip-style cell phones start at $99 for device plus activation and monthly monitoring fees. Monthly monitoring fees start at around $20/month.

                  • Equipment features: Jitterbug Flip has easy-to-read buttons, an extra-large screen, backlit keypad and powerful speaker. The device also comes with a flashlight and magnifier.
                  • Monitoring centers: Instantly connect to emergency support by pressing a 5Star emergency call button for the elderly. The safety alert button is large and easy to find.
                  • GreatCall link: Easily stay connected with family and friends with the Link app. The Link app sends updates to friends, family and caregivers about the user’s well-being.
                  • No waterproof options: Jitterbug Flip devices cannot be used in the shower.
                  Read 1235 Reviews
                  Alert1

                  Medical alerts for the elderly start around $20/month. Medical alert base units and help buttons are included with the price of subscriptions.

                  Read 1303 Reviews
                  BlueStar SeniorTech

                  The company sells a variety of home health and safety products. With mobile, in-home and fall detection options, users can stay connected and safe in a way that suits their lifestyle and needs.

                  Read 644 Reviews
                  Better Alerts

                  Medical alerts for the elderly start at $19.95/month. Better Alerts combines established medical alert systems with new, wearable technologies.

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                  One Call Alert

                  Medical alert systems for seniors start at $29.95 with an annual plan. Emergency alert systems include fall detection. Equipment costs are included in the monthly monitoring fee.

                  View Profile

                  Compare Top Medical Alert System Reviews

                  Lively Mobile Plus
                  Read 1,331 Reviews

                  GPS-enabled medical alert system that works inside and outside the home in emergency and nonemergency situations alike. Powered by Verizon’s cell tower network for active seniors. 30-day money-back guarantee and free shipping.

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                    AUTHORIZED PARTNER
                    Available in 10014
                    Jitterbug Smart
                    Read 990 Reviews

                    Smartphone devices equipped with 5Star Urgent Response service. Rates start at $14.99 a month. Urgent safety response packages start at $19.99. Discounts on minutes, text and data if enrolled in the Health & Safety plan.

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                      AUTHORIZED PARTNER
                      Available in 10014
                      Lively Flip
                      Read 1,235 Reviews

                      Cellular phone with an urgent response button. Plans start at $19.99 a month. Must purchase minutes and texts. Works with Amazon Alexa. Does not offer fall detection. No long-term contract required.

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                        AUTHORIZED PARTNER
                        Available in 10014
                        Life Alert Emergency Response
                        Read 5,654 Reviews

                        Medical alert system monitoring from $49.95 a month. In-home and on-the-go devices. Activation fee may apply (up to $95). In-home device range is up to 800 feet. No fall detection available.

                        Learn More Call Now Toll Free (800) 920-3410
                        BlueStar SeniorTech
                        Read 644 Reviews

                        Monitored systems start at $29.95 a month. In-home and mobile options. In-home range from the base station is up to 600 feet. Fall detection included on mobile devices. Mobile battery life up to 40 hours in standby.

                        Learn More Call ConsumerAffairs Toll Free (855) 887-8667
                        MobileHelp
                        Read 187 Reviews

                        Monitoring starts at $19.95 a month, including equipment. Sells in-home and mobile devices with optional fall detection. Offers duo packages for couples and families. Provides a 30-day trial period.

                        Learn More Call ConsumerAffairs Toll Free (800) 803-4616
                        Bay Alarm Medical
                        Read 3,528 Reviews

                        Monitored systems from $19.95 to $29.95 a month. Optional fall detection for $9.95 a month. In-home and mobile systems. In-home range is up to 1,000 feet from base. 32-hour battery backup.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        LifeStation
                        Read 1,473 Reviews

                        Monitored medical alert systems start at $21.95 a month. Offers optional fall detection for additional fee. Home base units range up to 500 feet. Battery backup period of 32 hours.

                        Learn More Call ConsumerAffairs Toll Free (866) 235-1920
                        Cox Homelife Care
                        Read 109 Reviews

                        System includes monitoring, fall detection and family app starting at $44.99 a month. Medical alert system features, appointment and medication reminders, alerts and check-ins with caregivers. Available in Cox service areas.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        Alert1
                        Read 1,303 Reviews

                        Monitored medical alert systems start at $19.95 a month. In-home and on-the-go devices. Fall detection available for an extra fee per month. Home alert range is 600 feet from the base station. 24-hour battery backup.

                        Learn More Call ConsumerAffairs Toll Free (855) 887-8667
                        Walgreens Ready Response
                        Read 15 Reviews

                        Offers in-home and mobile medical alert systems from $22.95 to $37.95 per month. Lockboxes and backup battery protection available. Home devices range up to 600 feet from the base unit.

                        Learn More Call ConsumerAffairs Toll Free (855) 887-8667
                        Medical Care Alert
                        Read 13 Reviews

                        Monthly monitoring from $27.45 a month. In-home and mobile devices available. Offers optional fall detection. In-home base unit has a range of up to 1,000 feet. 72-hour battery backup.

                        Learn More Call ConsumerAffairs Toll Free (888) 988-7409
                        HelpButton Read Reviews

                        Mobile alert device. Works with the AT&T 4G LTE network. Battery lasts up to five days. Offers GPS tracking and enhanced Wi-Fi location. Device is waterproof. False alarm cancellation directly through device. Money-back guarantee.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        Better Alerts

                        Smart technology for fall alerts and medicine reminders. Uses a smartphone app connected to a Fitbit Smart Watch (Versa or Ionic). Notifies caregiver via text, email or phone or contacts 911 directly with your GPS location.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        GetSafe Medical Alert

                        Offers customizable medical alert plans with base stations that respond when you call out. Requires a fixed monitoring fee of $24.95 per month plus equipment costs. Includes a 30-day money-back guarantee.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        One Call Alert

                        Offers a medical alert device with no contract required. Provides a 30-day trial period. All its call centers are based in the U.S. Choose between annual, semiannual, quarterly or monthly payment plans.

                        Call or chat with a ConsumerAffairs decision guide

                        Live agent(918) 203-6576
                        Qmedic

                        Offers cellular and mobile GPS packages with the option of a wristband or neck pendant. Costs start at $300 per year. No fall detection available. Provides 24/7 monitoring from U.S.-based call centers.

                        Learn More

                        How to talk to your loved one

                        Are you trying to purchase a medical alert system for a loved one but haven’t spoken to them about it? Watch this video for tips on how to approach the topic of senior medical alert devices.

                        by Shelley Webb Senior Products Contributing Editor

                        Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.

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