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LastPass announces changes to its free tier

Several new restrictions will go into effect next month

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Starting March 16, LastPass will introduce new restrictions to its free subscription tier. The changes will make it so that users must choose which device type to view and manage their passwords from. 

Users who select “mobile” will be limited to iOS and Android phones, iPads, Android tablets, and smartwatches. Computer subscribers will be able to use the free tier on Windows, macOS, and Linux desktops and laptops, the LastPass browser extension, and Windows tablets.

“As a Free user, your first login on or after March 16 will set your active device type,” LastPass wrote in an announcement on its website. “You’ll have three opportunities to switch your active device type to explore what’s right for you.” 

No lockouts or loss of access

LastPass added that users don’t have to worry about getting locked out of their accounts or losing access to their passwords as a result of the changes.

“Please note that all of your devices sync automatically, so you’ll never lose access to anything stored in your vault or be locked out of your account, regardless of whether you use computer or mobile devices to access LastPass,” LastPass said. 

In addition to making users choose a device type, LastPass is also planning to change the types of customer support offered on its free tier. Email support will be reserved for Premium customers and those with a LastPass family account. Free users will only have access to the resources available in the LastPass Support Center starting May 17. 

Free users can choose to upgrade to LastPass Premium, which starts at $3/month when billed annually. LastPass says the subscription comes with a number of features designed to protect a user’s digital life, including dark web monitoring and a security score dashboard. 

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