AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
Helpful Reviews
What is AmeriFreight Auto Transport?
AmeriFreight is an auto transport broker that works with a network of reliable carriers to help consumers transport their cars and other vehicles across the lower 48 states, Canada and a few other select locations.
AmeriFreight offers a price guarantee, so the price you are quoted is the price you will pay. AmeriFreight also offers several discounts, so be sure to ask if you qualify for any of them. AFTA gap coverage covers unexpected damages, so customers can have peace of mind knowing their car is protected. AmeriFreight can ship motorcycles, automobiles, trailers, RVs, boats, classic cars and trucks.
How does AmeriFreight Auto Transport work?
Here’s an overview of how the vehicle shipping process works with AmeriFreight:
- Get a quote. Call AmeriFreight or use its online quote calculator tool to get a quote for your vehicle, location and timing.
- Confirm your order details. Make sure you have provided all the necessary information, including your vehicle’s year, make and model, any modifications, pickup and delivery locations, and timeline.
- Accept an offer. Review your options, choose from the available carriers and pay the deposit.
- Prep your vehicle for pickup. Remember, your car must be cleared of all belongings before shipping.
- Inspect your vehicle. In the presence of the driver, do a thorough inspection and document the condition of the vehicle before transport. You’ll do the same when the vehicle gets delivered to review if any damage occurred during transport.
What are AmeriFreight Auto Transport's shipping options?
AmeriFreight offers a range of shipping options, vehicle types and added protections to fit different needs. Here’s a clearer breakdown:
Shipping locations
- Ships within the contiguous United States
- Offers transport to Canada
- Provides service to select international locations
Vehicle types transported
AmeriFreight can ship more than just standard cars, including:
- Motorcycles
- RVs and trailers
- Classic and luxury vehicles
- Trucks
- Boats
Shipping methods
You can choose to go with enclosed shipping for cars that need additional protection. Door-to-door shipping is AmeriFreight’s most popular option due to its convenience — this means your car will be picked up at its current location and dropped off exactly where you want it.
Additional protection: AFTA gap coverage
AmeriFreight includes optional AFTA gap coverage, which helps cover certain unexpected costs if issues arise. Coverage includes:
- Up to $2,000 for insurance deductible coverage
- Up to $800 for minor damage
- Up to $350 for broker deposit paid for cancellation of shipment
- Up to $350 for lost, stolen or damaged keys
- Up to $50 per day for rental car reimbursement if delivery is delayed
To qualify, any issues must be reported within 48 hours of delivery.
How much does AmeriFreight Auto Transport cost?
AmeriFreight notes that costs range from $500 to $2,000 to ship a sedan on open transport. Looking at the numbers on Amerifreight’s site, we estimate the average cost of a cross-country auto transport is about $935. Several factors will affect the cost, like the season, vehicle condition, vehicle size, distance traveled and popularity of the route.
You can use AmeriFreight’s rate calculator on their website to get a better idea of how much it will cost to ship your vehicle. AmeriFreight also has a chart listing estimated prices for several popular routes, and the company provides discounts for military, first responders, students and seniors.
| Pickup | Dropoff | Cost |
|---|---|---|
| Washington, D.C. | Fort Lauderdale | $750 |
| Atlanta | Los Angeles | $850 |
| San Francisco | New York City | $1,050 |
| Houston | Spokane | $1,250 |
AmeriFreight Auto Transport FAQ
Where is AmeriFreight available?
AmeriFreight can ship vehicles within the contiguous United States, Canada and select international locations.
Is AmeriFreight a broker or carrier?
AmeriFreight is an auto transport broker, which means it works with a preferred network of carriers to ship your vehicle or fleet to its destination.
Is AmeriFreight legit?
Yes, AmeriFreight is a legitimate auto transport company. We like AmeriFreight’s transparent pricing as well as its gap coverage that covers your car in the event of unexpected damages. We also like that the company ships trucks, motorcycles, RVs, trailers and boats in addition to cars. AmeriFreight reviews mention a smooth auto transport process and, since that is what most consumers are looking for when transporting a car, we recommend using AmeriFreight.
Are AmeriFreight customers satisfied with its staff?
The 467 recent AmeriFreight reviewers who discussed staff focused on the drivers that executed their vehicle’s shipment and delivery. 96% of those customers were happy or satisfied, ranking AmeriFreight sixth among car shipping companies on our site.
Many reviewers told us their drivers were communicative about their ETAs and worked hard to coordinate smooth pickup and delivery, even in tight neighborhoods.
Just a few reviewers described a negative experience with their drivers, usually stemming from damage to the vehicle or a lack of communication about delivery timelines.
Are AmeriFreight customers satisfied with its customer service?
95% of 286 recent AmeriFreight reviewers who mentioned customer service were pleased, like Xavier from El Paso, Texas: “Jennifer is full of patience, kindness and reliability. She went above and beyond to make everything as smooth and straightforward as possible, all while offering an incredibly reasonable price.”
AmeriFreight’s reviews on customer service rank the company sixth among auto transporters on our site.
Many reviewers praised AmeriFreight’s customer service reps for their communication throughout the process, especially their initial explanations of the auto transport process and regular status updates during shipment.
Are AmeriFreight customers satisfied with its punctuality and speed?
Of 229 recent AmeriFreight reviewers who talked about punctuality and speed, almost 97% were satisfied or happy with the timeliness of their car shipping experience. That ranks AmeriFreight sixth among auto transporters on our site.
Reviewers generally reported their vehicles’ pickup and delivery were on time or within the provided window.
“We had no issues with pick up or delivery - everything was more or less on time,” said David from Merion Station, Pennsylvania. “I would definitely use AmeriFreight again for car shipping needs.”
Are AmeriFreight customers satisfied with its pricing?
230 recent reviews of AmeriFreight mentioned price, and reviewers largely felt that AmeriFreight’s auto transport costs were reasonable. Some customers noted that their broker was willing to negotiate with them or offer a discount to arrive at a mutually agreeable quote.
Ultimately, 96% of recent reviewers who mentioned price were happy or satisfied, ranking AmeriFreight seventh among auto transport companies on our site.
Still have questions?
AmeriFreight Auto Transport Reviews
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- 4,894,851 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 26, 2025
Order #**. This was my second time using AmeriFreight, and once again, the experience was outstanding from start to finish. Samantha ** went above and beyond with her follow-up, making the entire process smooth, stress-free, and incredibly easy. She stayed in touch every step of the way, answered all my questions promptly, and ensured everything went exactly as planned. It’s rare to find such consistent professionalism and personal attention, and Samantha delivers it flawlessly. I will absolutely be using AmeriFreight again and highly recommend their service to anyone in need of reliable vehicle transport.
Hearing that Samantha made your second transport smooth from beginning to end really means a lot. Her professionalism and care are a big part of what we strive to deliver for every customer. We’re grateful for your recommendation and glad we could earn your repeat business.
Reviewed Aug. 19, 2025
We brought our car from Florida to California, Amerifreight was super professional and we were in Kristin's care, she guided us step by step to the success in transporting our car. The car arrived before the agreed date and during the days of the trip Kristin was in direct contact with us, super polite, attentive and extremely professional. If you need vehicle transport, this company is responsible and look for Kristin!!!
We’re so glad Kristin was able to guide you step by step and make your Florida to California transport such a smooth experience. It’s wonderful to hear she kept in close contact, was professional throughout, and that your car even arrived ahead of schedule. Thank you for trusting AmeriFreight—we’ll be sure to share your kind words with Kristin!
Reviewed Oct. 28, 2024
My experience with AmeriFreight as my auto transport service was amazing. I was moving from one state to another due to my military assignment, and they had the highest ratings and reviews. The quote they provided was reasonable too. What I appreciated the most was how quickly they arranged for someone to pick up my vehicle. They delivered on time as well.
Thank you for trusting us with your vehicle transport during your military move! We’re glad to hear that our team was able to provide prompt service and deliver your car on schedule. It’s our goal to provide a smooth experience, and we appreciate your wonderful feedback. Best wishes with your new assignment!
Reviewed Oct. 28, 2024
I recently used AmeriFreight to transport a motorcycle I had purchased about 1500 miles away. I chose not to ride it back because I don't have a license and it was easier to have it shipped. After researching numerous transport companies, I selected AmeriFreight primarily due to their competitive pricing and the helpfulness of their representative with whom I spoke—though I can't recall his name.
The entire customer service experience was excellent. They made the process straightforward, providing an accurate quote that was actually a bit cheaper than expected. The final cost of the service was more affordable compared to other companies, which made me very happy. Overall, everything was easy and affordable with AmeriFreight.
We’re so happy to know we could make your auto shipping experience both affordable and straightforward. Thank you for choosing AmeriFreight after comparing options. We're glad our service met your expectations. Enjoy the new bike!
Reviewed Oct. 17, 2024
I recently used AmeriFreight service to ship my child's car across the country to college. I spent weeks researching various companies and thoroughly looked into ten options before deciding on AmeriFreight because of their positive reviews and a helpful conversation with a representative named Harry. He seemed to really know what he was doing.
The process was smooth and well-coordinated. The AmeriFreight team was professional, always checking in and guiding me through the entire setup. I simply followed their instructions, dropped the car off, and that was it. My daughter received the car in Washington State with no issues reported, indicating that the car arrived in perfect condition.
The quoted price seemed accurate since I don't recall any discrepancies, which usually means it was correct. I would tell friends and family to use AmeriFreight. The customer service deserves a five-star rating, and the experience overall was satisfactory.
We’re so happy to hear that Harry and the team provided a smooth experience for you and your daughter. Thank you for your trust, and we appreciate your five-star rating!
Reviewed May 7, 2026
This was my first time ever needing to transport a vehicle, and honestly I was very concerned about how difficult and stressful the process might be. I’m extremely happy to say that my experience with AmeriFreight Auto Transport was outstanding from start to finish. I was fortunate to work with Samantha **, who served as my primary point of contact throughout the entire process. Samantha made what initially felt overwhelming become incredibly easy and straightforward. She guided me every step of the way, clearly explained the process, answered all of my questions promptly, and consistently made me feel comfortable and informed.
Her communication, professionalism, patience, and willingness to help truly stood out. At no point did I feel lost or uncertain, and that level of customer service means a great deal—especially for someone using auto transport services for the first time. Because of this experience, I will absolutely use AmeriFreight Auto Transport again in the future. Samantha was wonderful to work with, and I sincerely appreciate everything she did to make this process smooth and stress-free. Thank you very much, Samantha, for all of your help and outstanding service.
First-time shipping can feel overwhelming, so having someone guide you through it properly makes all the difference. Glad Samantha kept everything clear, responsive, and easy to understand from start to finish. We appreciate you trusting AmeriFreight with your vehicle.
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Reviewed May 5, 2026
We were doing a cross-country move and it would be cheaper to load up the car as opposed to bringing things, and we chose AmeriFreight based on a lot of hours of me looking into it. I found them online, and then I gave them a call. They were the most accommodating and friendly. The rep and I spoke over the phone a couple of times on a Sunday evening, and there were also a couple of text messages back and forth. That was really helpful because there were links. I would have done it online, but there are some things where it’s better to speak to somebody, and this is one of them. The person I spoke to was amazing and very patient with me.
Everybody was great. The general service was very good, especially as it was my first time finding out this service existed and needing it to be done within 24 hours. It was from Orange County, California, to Boston, Massachusetts and the delivery was at my brother’s house. He did not text or call me and make a big deal so it went well. I would have known if the vehicle was scratched up. I've told people about AmeriFreight. The family will be moving one of their daughters down South for college in a few months, and we may be considering doing a similar service. AmeriFreight might be seeing us again.
Cross-country moves are stressful enough, so we’re glad the process felt manageable and supported from the start. Being able to talk things through with a real person can make a huge difference, especially on a tight timeline. It’s great to hear everything arrived safely from California to Boston and that the experience earned your recommendation. We’d be happy to help your family again when the next move comes around.
Reviewed April 27, 2026
I live in Georgia, and I have a house up in Pennsylvania, and I had a car up there that I kept for 30 years, and it no longer worked. So, I needed a replacement. You can't have a vehicle in Pennsylvania registered into your name unless you live in the state. Down in Georgia, if your vehicle is 25 years and older, you can have a car without emissions. So, since I didn't have to do emissions on it anymore, I just had to pay the taxes on it yearly. I wanted to move that vehicle up there so we wouldn't have to pay for a rental car every time we were home.
Being a woman, I was very intimidated by the whole thing. When I did the Google thing, and I put some information in to get a quote, I had someone texting or calling me for at least three hours. I had to start blocking everything and turning my phone off because it was out there in the world, and everybody was trying to hit me up with a quote. Some people told me to never use a broker and other ones would say that a broker is good. So, I didn't know where to go.
I just posted on a Facebook group. I live in Conyers, and there's a Facebook group in Covington, and I just said, “If anyone's ever done this, can you recommend somebody?” It just so happened that the husband of the wife who contacted me from AmeriFreight said, “My wife does this for a living. Here's her telephone number.” After I posted that, I got that message in an hour, and I was set up with Christine. With it being local, knowing that I had a person lived in the next town over that if I bumped in there in Publix, she's not going to screw me. It made me feel like there was a face to a name.
Christine was super helpful. She explained everything that would happen and how the whole procedure works, which is what I wanted to know. Then, she told me how it was kind of posted out on a bulletin board type thing, and people would call in for the quotes. When the time was getting closer to when I had to move the vehicle, I wasn't getting any quotes. So, I had to change my timeframe. When I did, she put that in the system, and we got a quote within hours. I have contacted her at the beginning of March, and I was going to be home in April. The quote in March was around $600 to $800. By the time everything happened, where it was going to be transported, the person who quoted me to drive it up was 1,100 and that was because the war started and all the gas prices went up. She told me, “I know I said $600 to $800, but I don't think it's going to be that much. I think it's gonna be more because of what is going on now.”
As far as the pick-up and delivery, it was really quick. I was surprised even how quick the driver was able to load it up. Based on having vehicles towed before, it's usually a long, drawn-out process. I didn't realize how it would come on a car carrier. So, I was surprised. This one was not even 10 minutes, and he was all hooked up and ready to go. The only thing was he didn't speak much English. I couldn't ask questions because I felt like I couldn't understand what he was saying. There was a bit of a accent there that I couldn't get past.
That experience is unfortunately very common once your information hits the transport marketplaces, and it can feel overwhelming fast. We’re glad you took the time to sort through it and find a company that made you feel comfortable instead of pressured. Shipping a vehicle for the first time, especially with all the conflicting information online about brokers and carriers, can definitely be intimidating. We appreciate that you trusted AmeriFreight to help guide you through the process and make it manageable.
Reviewed April 25, 2026
I’ve been using Amerifreight for almost a year now. They always find me the best deals, and they also have their little return customer small discount that I really enjoy. My experience has been great. Everyone's always very helpful. I've never had an issue with at least anyone from AmeriFreight. Sometimes, it's hard to get in touch with carriers. Most of the time, the experience with the driver has never been a problem. There was only one instance that I lost touch with a carrier. He never answered me for two days. I was like, "Do I need to report my car stolen?" But he said, “No, sorry.” He said that he had a flat tire, and he had a lot of stuff out there that had happened. But, besides that, everyone else has been great.
We really appreciate your continued trust over the past year. Returning customers mean a lot to us, and we’re glad the team has consistently taken good care of you and helped find competitive pricing along the way. We also appreciate the honest feedback about the communication gap with that one carrier. Situations on the road can happen, but going quiet for that long is understandably stressful when your vehicle is involved. Glad everything worked out in the end, and we’re grateful you’ve continued choosing AmeriFreight.
Reviewed March 11, 2026
My elderly parents, who aren't really good at driving anymore, needed their car from Michigan to Florida. I started Googling online reputable, 5-star, A+ places and found AmeriFreight on a website, then I did everything by phone. I talked to a rep, Samantha, and I had the most confidence in her. The price was competitive too. Originally, I was going to have my parents' car picked up at my house on Lake Oregon, but when we finally got in touch with the truck driver, he was a little earlier than I was ready. So I offered to, "Hey, my work in Southfield might be a lot closer to the highway," which most truckers appreciate. I had the car picked up there and it worked out really well. The truck driver, Ariel, was great and he was a good guy.
The car had road salt when it arrived because it was driving down by 75 and it's a winter car, but my dad said it was fine. He took it to the car wash and got the road grime off. Overall, I applaud the way AmeriFreight hires really personable, knowledgeable people, and they pick up the phone and communicate well. They hand-held me through the whole thing and it was exactly like Samantha said it was going to be. I'm going to use AmeriFreight on the way back if my parents don't want to drive.
Thank you for sharing this. Helping coordinate a move for family, especially for parents, can add a lot of pressure, so it’s great to hear Samantha was able to walk you through everything and keep the process clear. Glad the pickup adjustment worked out smoothly and that Ariel handled the transport well. We truly appreciate the trust and would be glad to help again if you need to ship the car back.
Reviewed May 28, 2026
★★★★★ Outstanding experience with AmeriFreight from start to finish. I had my Corvette transported from Florida to Texas, and the entire process was smooth, professional, and stress-free. The car was picked up on Saturday and delivered safely by Monday — much faster than I expected. Communication throughout the process was excellent, and the driver kept me updated during transport. My car arrived in perfect condition, exactly as it left. The scheduling process was easy, pricing was fair, and the service exceeded my expectations. I would absolutely use AmeriFreight again and highly recommend them to anyone needing reliable vehicle transport.
Great to hear the Corvette arrived safely and even sooner than expected. We appreciate you trusting us with the transport and are glad the communication, pricing, and care all lived up to what you hoped for.
Reviewed May 27, 2026
Our experience with AmeriFreight was great. Everything worked really well. They came on time. It was scheduled to take the amount of time that it took. It wasn't anything different than what they promised to us.
Glad everything went exactly as promised. We appreciate you trusting AmeriFreight and are happy the timing, pickup, and delivery all worked out well.
Reviewed May 25, 2026
Seamless assistance in finding a carrier. The estimate quote was below what I was expecting to pay with rising gas costs. I reached out on short notice that was assured that everything was taken care of. A hassle-free experience that I would use again. Ref# **.
Happy we could help secure a carrier on short notice and keep the process hassle-free. We appreciate your trust and would be glad to help again.
Reviewed May 23, 2026
I recently had a mid-sized SUV shipped from Grand Rapids, Michigan to California through AmeriFreight, and the entire experience was smooth and stress-free. Samantha was the representative who helped me throughout the process, and she was very clear, responsive, and easy to work with from start to finish. What I appreciated most was the fast availability and the fact that everything was delivered on time exactly as promised. My vehicle arrived in perfect condition with no damage at all, and the driver was very flexible with the drop-off location which made things extremely convenient for me. Overall, I highly recommend AmeriFreight for anyone looking for reliable vehicle transport services. Great communication, on-time delivery, and excellent customer service.
Great to hear Samantha made the process clear, responsive, and easy from start to finish. We’re glad your SUV arrived on time!
Reviewed May 18, 2026
The customer service rep, Raziah, was very professional, courteous, and receptive. She made considerable efforts to understand and satisfy my requests. However, after accepting 3 transport bids, all 3 cancelled the order. I made the decision to contract with another carrier.
Thank you for recognizing Raziah’s professionalism and effort. We’re sorry the carrier bids fell through and understand why you chose another option. Carrier cancellations can happen, but we know that doesn’t make the situation any less frustrating.
AmeriFreight Auto Transport Company Information
- Social media:
- Company Name:
- AmeriFreight Auto Transport Company
- Company Type:
- Private
- Year Founded:
- 2004
- Address:
- 417 Dividend Drive, Suite D
- City:
- Peachtree City
- State/Province:
- GA
- Postal Code:
- 30269
- Country:
- United States
- Fax:
- 770 486 7429
- Website:
- www.amerifreight.net
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