AmeriFreight Reviews

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About AmeriFreight

AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers

Pros
  • Money-back guarantee
  • Ships nationwide
  • Ships more than just cars
  • Discounts available
Cons
  • No phone support on Sundays

Featured Reviews

Hinesville, GA
Verified purchase
The entire transport took six days and the vehicle arrived in good condition … My interactions with the transport organizer were clear and concise. He answered all my questions an...

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Pensacola, FL
Verified purchase
Harry, the transport organizer, was very diligent and did a great job. He called us back a bunch of times throughout the process with different quotes and kept us updated. We appr...

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What is AmeriFreight?

AmeriFreight is an auto transport broker that works with a network of reliable carriers to help consumers transport their cars and other vehicles across the lower 48 states, Canada and a few other select locations.

AmeriFreight offers a price guarantee, so the price you are quoted is the price you will pay. AmeriFreight also offers several discounts, so be sure to ask if you qualify for any of them. AFTA gap coverage covers unexpected damages, so customers can have peace of mind knowing their car is covered. AmeriFreight can ship motorcycles, automobiles, trailers, RVs, boats, classic cars and trucks.

How does AmeriFreight work?

AmeriFreight details the auto transport process on its website. Here’s an overview of how to ship your vehicle with AmeriFreight:

  1. Get a quote. Call AmeriFreight or use its online quote calculator tool to get a quote for your vehicle, location and timing.
  2. Confirm your order details. Make sure you have provided all the necessary information, including your vehicle’s year, make and model, any modifications, pickup and delivery locations, and timeline.
  3. Accept an offer. Review your options, choose from the available carriers and pay the deposit.
  4. Prep your vehicle for pickup. Remember, your car must be cleared of all belongings before shipping.
  5. Inspect your vehicle. In the presence of the driver, do a thorough inspection and document the condition of the vehicle before transport. You’ll do the same when the vehicle gets delivered to review if any damage occurred during transport.

What are AmeriFreight's shipping options?

AmeriFreight ships to the contiguous United States, Canada and select international locations. AmeriFreight can also ship trailers, RVs, motorcycles, classic cars, trucks and boats.

You can choose to go with enclosed shipping for cars that need additional protection. Door-to-door shipping is AmeriFreight’s most popular option due to its convenience — this means your car will be picked up at its current location and dropped off exactly where you want it.

AFTA gap coverage works to cover up to $2,000 for insurance deductible coverage, up to $800 for minor damage, up to $350 for broker deposit paid for cancellation of shipment, up to $350 for lost, stolen or damaged keys and up to $50 per day for car rental coverage in case there is a delay in delivery of the vehicle. As long as the issue is reported within 48 hours of delivery, the AFTA gap coverage should be able to cover it.

How much does AmeriFreight cost?

AmeriFreight notes that costs range from $500 to $2,000 to ship a sedan on open transport. Looking at the numbers on Amerifreight’s site, we estimate the average cost of a cross-country auto transport is about $935. Several factors will affect the cost, like the season, vehicle condition, vehicle size, distance traveled and popularity of the route.

You can use AmeriFreight’s rate calculator on their website to get a better idea of how much it will cost to ship your vehicle. AmeriFreight also has a chart listing estimated prices for several popular routes, and the company provides discounts for military, first responders, students and seniors.

PickupDropoffCost
Washington, DCFort Lauderdale$750
AtlantaLos Angeles$850
San FranciscoNew York City$1,050
HoustonSpokane$1,250

AmeriFreight Reviews

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    How do I know I can trust these reviews about AmeriFreight Auto Transport Company?
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    6 featured reviews
    How do I know I can trust these reviews about AmeriFreight Auto Transport Company?
    • 4,698,948 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 15, 2024

    AmeriFreight was very easy to reach and they returned my calls. I didn't understand the process but they taught me a lot about how it works. When I accepted the bid, the company that hauled my car kept in touch with me and was constantly giving me the ETA on it. I lived in a condo and the parking lot was small, but adjacent to that was a large plaza parking lot. The driver asked me what I thought they should do for the pick pick-up and I told them about the parking lot right next door. He was a super nice young guy. I gave him my car and he took a picture and walked away.

    I had no contact with him until AmeriFreight contacted me and told me when the car was gonna be delivered and that the driver was to contact me an hour before arriving. He was supposed to come the night before. But that was when Helene was going on so he didn't make it until the very next morning which I was made aware of. Then he contacted me an hour prior telling me where he thought he could drop the car off, which was another plaza, and asked if I could meet him there. That went really well. I had to pay cash. He showed me how he could spread out the money and I could take a picture of him holding the money, showing that I paid cash. There was also some online signing that I had to do to release the car.

    The car looked just the same as when I dropped it off. The tires were great and there were no scratches on the car. We came through a rainstorm so there was water inside the car, which was no problem. I have leather seats and that was just a matter of drying it off. But I'm just now driving my car and I noticed that my right door rattles where it didn't rattle before. When the car was dropped off, the window on the passenger door was down somewhat. Other than that, everything went extremely well. When I did my search, there were six companies trying to get my business and they were $500 less. But if I had to do it again, I would use AmeriFreight even though they were on the higher end. I would pay the higher price because the service was so good.

    Thanks for your vote!
    AmeriFreight
    Response from AmeriFreight

    Thank you for sharing your experience with us! We’re glad our team kept you informed throughout the process and that your car arrived safely, even with the delay caused by the storm. While we may not always be the lowest price option, we believe in delivering reliable, high-quality service, and we’re grateful that you found value in that. We truly appreciate your feedback and look forward to assisting you again!

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      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Sept. 15, 2024

      AmeriFreight was very professional and knowledgeable. And they want to clean up the industry. I had a situation where I've had two other freight carriers do some shady stuff. And I read a review on AmeriFreight. It was my last attempt to try to find a transport. I called them and talked to someone that I felt that was very knowledgeable about the industry, explained to me some of the things I went through and what they don't do. Also, I liked that they didn't ask me for my credit card first to initiate the transport. Everyone else I talked to, before a sentence, they wanted my credit card. I just said, “Okay. That doesn't sound right.” I would read their reviews, and people would say, “Never use them. The guy never shows up and trying to get more money from me.”

      The industry needs some regulation to a certain extent. They wait until the last time people need a vehicle transporter, and they would say, “Something's wrong with our driver. We're gonna find you someone else.” They find the other driver, and try to charge us extra. This is across the board. But AmeriFreight was very detailed on what was going on. The lady I talked to was very professional. When she wasn't there, there was somebody else that picked right up what she was doing for me. The rep emailed me what my transport's status was. I liked that. The transport guy that I dealt with was also professional. He arrived there when we needed him. Probably could have been a U-Haul, rented one of those trailers, but it would take too long. I had some time to do it. That's why I thought it would be easy to find a good freight car carrier.

      AmeriFreight told me how much they would charge me, talked to the carrier, and he showed up on time. He had a couple of delays because of traffic and it was the holiday season weekend. But he communicated with me, and showed me his identification. That was very professional. I was very comfortable with that. I watched him how he loaded the truck. He knew what he was doing. So, I said, “Okay. I'm in good hands then.”

      Thanks for your vote!
      AmeriFreight
      Response from AmeriFreight

      Thank you so much for sharing your experience with us! We’re glad we could provide the level of professionalism and transparency you were looking for. We understand how frustrating it can be when other companies fall short. We always aim to provide clear communication and keep our customers well-informed, and we appreciate you giving us the opportunity to assist with your transport needs!

      Verified purchase
      Customer ServiceStaffDelivery & Shipping

      Reviewed Sept. 12, 2024

      Biggest issue was not knowing if they were going to get a driver for the car. Amanda was good at getting everything started but after calling the day prior it turned out nobody was assigned again. Leaving me to wonder if they would have ever called. Anyway she was very nice and got me a driver. I had to leave the state and my biggest concern was leaving my vehicle and the driver bailing. I was told that they can meet the timeline with no issue. I made sure about a month prior to do all the communication and booking and was told I wouldn’t see anything until a week before. So the day before with still nothing is why I specifically was stressed out. Then fast forward to the driver not showing up for a day and a half after we left the state and I had no choice to leave the car since the driver apparently had an almost 40 hour traffic delay.

      But he grabbed the car and got it to us the following day after we arrived to our destination and I could tell he seemed like a good driver/contractor. The biggest issue in all of this is me not knowing if the car was going to get picked up and make it to me. If it had been picked up within the previous agreed upon window and delivery was when it should have been it would be a 5 star experience. Outside of the driver and all that weirdness Amanda and AmeriFreight themselves were good but this is a review of my entire experience including the driver that was chosen. Overall at least they didn’t cancel and leave me hanging with having to travel to go get my vehicle and ship it with someone else. Thank you again to Amanda **. You're the reason for the 4/5 star review.

      Thanks for your vote!
      AmeriFreight
      Response from AmeriFreight

      Thank you for your detailed and honest feedback. We’re glad Amanda was able to help and that your vehicle ultimately made it safely to you, but we sincerely apologize for the stress caused by the uncertainty and delays in your shipment. We understand how frustrating it must have been to experience the last-minute confusion, and we’ll certainly take your feedback to improve our communication and scheduling processes. Your patience through the situation is greatly appreciated, and we hope to provide a smoother experience if you choose to work with us again in the future.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed July 29, 2024

      I had to move from Vermont to Arizona pretty quickly for a new job and I wasn't sure at the time if I was gonna keep my leased vehicle that I have in Vermont. I flew out and I decided to keep the old car. It had to follow me across the country and I needed a transport service. I looked at a few quotes online and talked to some family members. A family member had used AmeriFreight before and had a good experience. After looking at a couple other numbers, I decided AmeriFreight would be likely a good option.

      Setting up the transport was pretty efficient. The organizer, James, who I spoke to primarily was very communicative with me, very responsive, and transparent about what the process would look like. It all happened pretty fast and communication was really great. The pickup was at Burlington, Vermont and it was estimated to take six days to get to Phoenix, Arizona. My father was there for the pick up and he had a pretty open line of communication with the driver, Dino. They were able to easily coordinate a time and where the car was and the car got loaded up pretty easily.

      The transport ended up taking only about five days and they arrived a day early. My boyfriend met with the driver. We had to sort of switch gears on our end because we have a really tight parking lot that would have been tough to get the big vehicle transport carrier into. We coordinated a different location to drop off the vehicle and the driver was really great about that. We were able to smooth out that last minute change. Also, the car looked just like I had left it in Vermont. It was a little bit dusty towards the back but it was understandable.

      Thanks for your vote!
      AmeriFreight
      Response from AmeriFreight

      Thank you for sharing your experience with us! We’re glad to hear that our team provided clear communication and efficient service for your cross-country move. It's great to know that we could accommodate the last-minute changes and that your car arrived safely and in good condition. We appreciate your trust in AmeriFreight and wish you all the best in Arizona!

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed July 24, 2024

      We had a child finishing up college in California and needed to ship the car back here to New York. We didn't want to put the miles on it and have our child drive all that way alone. So, we were searching for different prices and compared the comments for various transport companies. When we reached out to AmeriFreight, the person I was speaking with, Christine, was very friendly, informative, and easy to get ahold of. The communication was great and everything just worked out. The car was picked up on a Thursday morning outside the campus, so that was pretty easy. The person had called the day before and he called again that morning to say when they were going to do it.

      Then they said it would be delivered Tuesday the following week, which we would have been back. But then that Sunday morning, we got a message saying they were going to be there that day. I told them that we were not even there as we were still in California. And it was cash upon delivery. So we had to scramble a little because they got there so fast. Also, the banks were closed, so I didn't have the opportunity to get cash out. But it worked out and the driver was great. His name was Dimitri and he was very accommodating. Because we weren't there, my other daughter ended up picking up the car for us. Dimitri was very friendly and he worked with us about the cash issue because we were still in California.

      We ended up paying about $500 more than the quote they gave us but that was just the name of the game with transporting vehicles. You don't know until you're so close to the date, and to start fresh with someone else wouldn't have been worth it anyway. So we were kind of stuck there because we had to have it picked up at a certain date. So, I expected the price to be about 300 over, but it was about $550 over what we were quoted. Despite that, I would recommend AmeriFreight to my friends and give them the person that we worked with because they were so helpful.

      Thanks for your vote!
      AmeriFreight
      Response from AmeriFreight

      Thank you for sharing your experience. We're so glad to hear that Christine was able to assist you and provide excellent service. We understand the stress of coordinating a cross-country move, and we apologize for the unexpected delivery date change. We're glad the driver was accommodating and that the situation resolved positively. Your recommendation means a lot to us!

      Verified purchase
      Customer ServicePriceDelivery & Shipping

      Reviewed July 15, 2025

      I PCSed from Fort Penn to Fort Irwin and had two vehicles shipped. I opted for AmeriFreight's uncovered transport service, although I was given the choice for covered transport if needed.

      Setting up the service with AmeriFreight was straightforward, which is something I would confidently tell any friend or family member considering their services. In terms of pickup and delivery, they worked with me and did good. They changed the location last minute, but it was right up the street from my house. They dropped the vehicles off directly at the door of the house I'm going to and I had somebody else waiting to receive them.

      Though the contact about their arrival was somewhat last-minute, it didn't cause any issues. The pricing I received was fair and reasonable given the current market, and in terms of customer service and overall service quality, I'm quite satisfied.

      Overall, my experience with AmeriFreight was positive, and I would be comfortable using their services again. I would recommend them to others too.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed July 15, 2025

      One aspect that particularly stood out in my experience with AmeriFreight was the representative's demeanor. He displayed a courteous and friendly attitude, was highly professional, and most importantly, was very responsive. He promptly answered all my questions, making the communication seamless and reassuring.

      My experience with AmeriFreight was overwhelmingly positive.

      Thanks for your vote!
      Verified purchase
      PriceStaffDelivery & Shipping

      Reviewed July 15, 2025

      The service provided by AmeriFreight involved transporting my vehicle from California to Missouri, and the process took about three days as initially scheduled. While the vehicle transporting my car was somewhat large, it wasn't as massive as some others I've seen. The truck couldn't reach my house directly, so I had to meet it at an alternative location. The driver was professional and conducted himself well, photographing the vehicle during pickup.

      Upon delivery, my vehicle was in excellent condition. However, the final cost exceeded the original quote by a few hundred dollars, without any clarification as to why it occurred. But it was a good experience.

      Thanks for your vote!
      Verified purchase
      Punctuality & SpeedStaffDelivery & Shipping

      Reviewed July 1, 2025

      AmeriFreight responded promptly to my questions and maintained clear communication throughout the process. Both the pickup and delivery of the vehicle happened on time, which was a big relief.

      However, one aspect that could use improvement is the clarification on payment processes. There was some confusion because the car arrived earlier than expected over a weekend, and it was a bank holiday. This made it hard for me to make the payment as the instructions were unclear about who exactly should receive it—the driver or the company. The driver for pickup and delivery were different, adding to the uncertainty. I was rushing to figure out how to make a payment since the bank was closed, and arranging an alternative like Venmo became necessary.

      I would suggest AmeriFreight notify clients more clearly and in advance about payments to prevent this type of situation, especially when services are rendered over holidays. Despite this hiccup, I still find their overall service efficient, and I would highly recommend them.

      Thanks for your vote!
      Verified purchase
      Customer ServicePriceStaff

      Reviewed June 30, 2025

      Before I reached out to AmeriFreight, I spoke with about 20 different transport companies, but they all seemed questionable, and no one clearly explained how the process worked. AmeriFreight stood out because they provided an understandable breakdown of how vehicle transport works. They explained it's not a fixed quote but more like a bid that gets sent out to different drivers. Their transparency made me feel more at ease, which is why I chose them.

      They seamlessly handled the transport from Arkansas to Nevada, a distance of about 1,300 miles. I contacted them around mid-week, and they managed to pick up my car the following day, delivering it by that Sunday. The communication throughout this process was excellent, which I really appreciated. Additionally, the AmeriFreight team resonated well with me, having a Southern accent that felt familiar and reassuring, unlike my interactions with representatives from other companies.

      Thanks for your vote!
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      AmeriFreight FAQ

      Where is AmeriFreight available?

      AmeriFreight can ship vehicles within the contiguous United States, Canada and select international locations.

      Is AmeriFreight a broker or carrier?

      AmeriFreight is an auto transport broker, which means it works with a preferred network of carriers to ship your vehicle or fleet to its destination.

      Is AmeriFreight legit?

      Yes, AmeriFreight is a legitimate auto transport company. We like AmeriFreight’s transparent pricing as well as its gap coverage that covers your car in the event of unexpected damages. We also like that the company ships trucks, motorcycles, RVs, trailers and boats in addition to cars. AmeriFreight reviews mention a smooth auto transport process and, since that is what most consumers are looking for when transporting a car, we recommend using AmeriFreight.

      Are AmeriFreight customers satisfied with its staff?

      The 467 recent AmeriFreight reviewers who discussed staff focused on the drivers that executed their vehicle’s shipment and delivery. 96% of those customers were happy or satisfied, ranking AmeriFreight sixth among car shipping companies on our site.

      Many reviewers told us their drivers were communicative about their ETAs and worked hard to coordinate smooth pickup and delivery, even in tight neighborhoods.

      Just a few reviewers described a negative experience with their drivers, usually stemming from damage to the vehicle or a lack of communication about delivery timelines.

      Are AmeriFreight customers satisfied with its customer service?

      95% of 286 recent AmeriFreight reviewers who mentioned customer service were pleased, like Xavier from El Paso, Texas: “Jennifer is full of patience, kindness and reliability. She went above and beyond to make everything as smooth and straightforward as possible, all while offering an incredibly reasonable price.”

      AmeriFreight’s reviews on customer service rank the company sixth among auto transporters on our site.

      Many reviewers praised AmeriFreight’s customer service reps for their communication throughout the process, especially their initial explanations of the auto transport process and regular status updates during shipment.

      Are AmeriFreight customers satisfied with its punctuality and speed?

      Of 229 recent AmeriFreight reviewers who talked about punctuality and speed, almost 97% were satisfied or happy with the timeliness of their car shipping experience. That ranks AmeriFreight sixth among auto transporters on our site.

      Reviewers generally reported their vehicles’ pickup and delivery were on time or within the provided window.

      “We had no issues with pick up or delivery - everything was more or less on time,” said David from Merion Station, Pennsylvania. “I would definitely use AmeriFreight again for car shipping needs.”

      Are AmeriFreight customers satisfied with its pricing?

      230 recent reviews of AmeriFreight mentioned price, and reviewers largely felt that AmeriFreight’s auto transport costs were reasonable. Some customers noted that their broker was willing to negotiate with them or offer a discount to arrive at a mutually agreeable quote.

      Ultimately, 96% of recent reviewers who mentioned price were happy or satisfied, ranking AmeriFreight seventh among auto transport companies on our site.

      AmeriFreight Company Information

      Social media:
      Company Name:
      AmeriFreight Auto Transport Company
      Company Type:
      Private
      Year Founded:
      2004
      Address:
      417 Dividend Drive, Suite D
      City:
      Peachtree City
      State/Province:
      GA
      Postal Code:
      30269
      Country:
      United States
      Fax:
      770 486 7429
      Website:
      www.amerifreight.net

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