I needed to ship my vehicle because of a military change-of-base move. The initial pricing of AmeriFreight was the biggest factor I chose them. Their quote was a little low, and it was because either I did not read everything, but whatever the circumstance was, I did not realize that AmeriFreight puts their business out for bid. So it was a little bit higher from what the quote they gave, but other than that, that's fine. My coordinator was absolutely fantastic and very responsive. I can talk to her even after normal business hours. The carrier driver was very nice. I gave him directions on to his next location and he dropped the car off. The delivery was done in three days, within my expected timeframe.
Transport of RX 350 from El Paso to Peachtree City, GA. My son-in-law recommended I contact AmeriFreight when I had the need to ship a car from El Paso, TX to GA. Very good recommendation! Graham ** assisted me during the entire process and worked diligently with the transport company to ensure a safe delivery of the vehicle! Outstanding customer service by Mr. ** and I highly recommend AmeriFreight for arranging the transport of any vehicle.
I am a used car dealer. So, I buy the car from the auction and then bring it to my car lot. Although I have a couple of other transportation companies, I used AmeriFreight because they offered a good quote. They scheduled a date and then they keep on time. The whole process took about four days. Overall, I liked their service. They're friendlier than other transportation companies. I'm going to keep using them.
If you are looking to transport a car I would highly recommend giving AmeriFreight a call. They are true to their word. This company gave me some much needed peace of mind throughout this process. They were just a phone call away and prompt in getting back to me in a very timely fashion. Very professional. The car arrived safe and sound. Thank you Graham and AmeriFreight for truly great experience.
I was totally surprised how fast everything happened. Within hours of calling AmeriFreight and talking with Lecia **, I received an email from her to contact a carrier. I called on a Monday morning and my vehicle was delivered on Friday, ONE DAY earlier than scheduled. The price was right as well.
How do I know I can trust these reviews about AmeriFreight Auto Transporters?
- 608,728 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I'm a car dealer and my dealership sells Toyotas. I have to ship cars to different parts of the country. In a bidding situation, it isn't so much as maximum luxury or close-versus-open containers or things like that. It's about the budget and what we have. And Amerifreight has always consistently been the lowest bidder. I'm also comfortable dealing with them. I just call Lecia from Amerifreight by cellphone and tell her what I need, where it's going, and the budget. She's knowledgeable, friendly, gets the job done, and helps when she can.
I've only ever had one problem with Amerifreight and that was when I shipped three cars to California. Two of the transport companies Amerifreight contracted delivered it right at the customer's front door but one company asked my customer to meet him somewhere which was extremely inconvenient for the customer. But that's on the transport company and Amerifreight dropped that company since. Other than that, I had a very good experience with Amerifreight. They are good people to work with.
Dawn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Original review: Feb. 3, 2015
We had a 1-15 day window for pickup of our car. In just a couple hours AmeriFreight found us a driver. They were very accommodating. Excellent communication.
I needed to ship the new vehicle I had bought. Then I saw that AmeriFreight had good online reviews and I had good initial outreach with the account manager, Rick. Their price was competitive so I did a two-round pass with the different competitors in the space based upon the free quote. AmeriFreight made the finals and I ended up selecting them. The final price I paid was not the price I was quoted though it was close.
I had very little to none communication with the AmeriFreight rep which was a little disappointing. But the carrier representative was communicative with me the day before and the day of delivery to let me know what the status was and when the ultimate pick-up time would be. The time that I signed until the time I got the car was ten days and pickup to dropoff was five which was inside the expected range. The car got here in the state that it was left in as well.
AmeriFreight arranged the shipment of my car from Virginia to Texas. I've never done shipping my car before so I looked up on the internet. AmeriFreight was rated highly. They gave me a quote and then they put it out to the truckers and the lady explained that that’s the way the process works. They found the trucker rather quickly. However, the quote given to me was 15% lower than the actual price. The rep told me that I had the choice of waiting for other bids to come in. But I took the first one.
I met the driver over on a road where they had decent access and it was just a couple of blocks away. We loaded the car and he left. Then it was either his son or his brother’s son that actually delivered it. I live in a townhouse complex here at Austin. There’s no room for a truck to pull through here at all. He drove it and unloaded it over at a used car place where they have some room for that. My son was here when they got here. My son drove them back over to his truck and everything was fine.
The driver said I was the last delivery in Texas. First, they had to go to Louisiana then Houston and then Austin. It was all fine. Everything happened the way that AmeriFreight and the truck driver said it would. It was within the time range and there was no damage. Nothing at all wrong with the car. I would use AmeriFreight again. I would also ask for that same carrier if possible.
I shipped a vehicle out to my second home and I had a great experience with AmeriFreight. They had the best reviews and their quote was accurate. The carrier driver was very friendly and very nice, and the vehicle was delivered faster than expected without damages to it. I was pleased.
My car in New York needed to be brought to Kansas City. I was a little hesitant to find car shipper online because I wasn’t sure if they’d be trustworthy but when I saw that AmeriFreight was listed in the Better Business Bureau, I was able to trust them more. They quoted me what I expected. It wasn't cheap but it was around the average for more than 12 hours’ drive from New York to Kansas City and I was satisfied with it.
The transport organizer, Allie, was very helpful. She was able to call me back when I needed it and answered my questions promptly. My mother, who was around the day of the pickup, said the people came exactly when they said they would. Then, I expected them to come a little later with the delivery but they came earlier than they said they would. They called me and were quick about it when I was getting the turnover of the car to me. The car arrived a little dirty but there were no extra dents or dings on the car, so that's fine.
I read some articles online and chose AmeriFreight based on the reviews I’ve read and the different information I've gathered when we needed a car shipped from Chicago to Los Angeles fairly quickly in a closed carrier. The quote I was given was practically spot on. There was a very little variation but I might’ve ended up paying a little bit less than what they actually quoted. The transport organizer was helpful and organized. She responded quickly and communicated clearly. The carrier driver was totally professional and nice, and came right when he said he would. The experience was seamless. It was really fast and it worked.
I was shipping my vehicles to relocate. I used AmeriFreight because of their reviews online. I was able to take advantage of their free quote option and I appreciated the way they handled it. The quote after the services were rendered was pretty accurate. They expressed when I first received the quote that it could be higher. They gave me a worst case scenario and it wasn’t that, so I was fine with that. The transport organizer was also excellent. I talked to him at the onset when I got the quote because I had gotten it so far out. As time got closer, he contacted me via email and phone to make sure that we kept in touch up until the point where the vehicles were picked up. He called me after that and when the vehicles were delivered.
The carrier driver was awesome, too. He couldn’t fit when he was supposed to be wherever he was supposed to be. His vehicle was so big, but he made everything really convenient for me. He called me on my cellphone, as well. He told me when he was an hour out and when he was 20 minutes out. He told me where he was located. He was really good. It took eight days to ship the vehicles and arrived early. I also recommended AmeriFreight to others.
My daughter was going to school out in California and her car was here. It needed to get out there and we didn’t feel like driving then flying back. The references and the ratings of AmeriFreight seemed to be good. They gave us a quote of what they thought it was gonna take, which I thought was very attractive. I thought it was low and that it would go higher, which it did.
The transport organizer was terrific and kept me abreast of everything. They were having trouble trying to find a driver and she made me aware of that right from the start, saying “You’re up in the New England area and there’s just not a lot of drivers for that area.” She called me constantly, giving me updates so she was very good from that standpoint. She followed up once the car was picked up and wanted to know how that experience went. She also followed up on the delivery experience. I was really pleased.
The day of pick-up was very good. They’re very thorough. We were told to make sure we took photographs of any damages. They took photographs of things. I couldn’t even see them, they were so small. They really wanted to make sure there was nothing on the car that wasn’t there initially. I was very impressed with that. They were on-time. They even called and said, “We’re gonna be at this place in about one hour.” And they were there right on time so there was no waiting and we were done in 15 minutes.
My daughter’s the one at the other end and she told me she was getting calls from the driver, letting her know where they were as they got closer. Then apparently, they hit some truck malfunction, but they let her know early on. And the car wasn’t able to be delivered until the next day. They had to switch trucks which actually worked out well for my daughter because she was in class. They had a little bit of difficulty but kept the client involved so that the client knew there wasn’t anything else going on. It was good.
I was trying to get my moving done within a couple of days and AmeriFreight was the most affordable so I was very happy with that. Ben, the transport organizer, said that he'd call and let me know when the quote comes in. But I kept calling him because I needed the vehicle to be picked up immediately. He was still very polite and calm every time I called him. I got the quote within two days and it was $1,040. Then the quote came up to be $1,080 so it was pretty close. The carrier driver was very professional and friendly and I was satisfied. I liked using the services of AmeriFreight. I had a very good experience and I will use them again the next time I move.
Our family has been using AmeriFreight every time we needed to ship cars. I live in Tennesse but go to school in L.A. so I needed to ship my car instead of driving 2,000 miles and AmeriFreight did a good job. I like the free quote they gave me because it was cheaper than in the past. But then by the time we settled things and got the car shipped, it ended up $250 more than what they originally quoted me. But the transport organizer did his job. He found someone to ship my car and then got that contractor and I in contact with each other. The carrier driver was nice and looked to have taken care of the car. The vehicle was picked up on a Thursday and dropped off on a Monday which was earlier than the time they gave me.
I had my vehicle shipped down to Arizona thru AmeriFreight because of their ratings and pricing. They did give me a quote beforehand and it was good but the actual pricing ended up coming in a little higher. But overall, I thought that the initial quote was a helpful benchmark. The transport organizer, Ali, was great and very responsive. The vehicle was delivered within the expected timeframe and though there's a little gruff, that seems to be expected from shippers.
When I was moving from one state to another, I went online and saw that AmeriFreight had better reviews. The quote I was given was fair and very accurate, and the transport organizer was very friendly, very cooperative, and kept me informed. The carrier driver was also very friendly, very courteous, and very professional. I was very leery of shipping my car through anybody but AmeriFreight made the process very enjoyable. The delivery was on-time and I felt very comfortable after I was done.
My mom didn't need two cars, so I needed to ship one from her house in New Jersey to my place in Washington. AmeriFreight had decent ratings, so I decided to get them. After they gave me a quote, I told them that we can set the transport up. I was expecting it to happen the next day but I wasn't informed that they were not able to reach a contractor. What sucked was when they got me somebody else a few days later, the price went up from $1200 to $1400, but it is still a reasonable amount.
Lecia, the transport organizer, was great. She was very responsive, except for not letting me know about the one where they couldn’t do the transfer. Besides that, it was pretty good. The carrier driver was cool and awesome. I get horror stories of carriers not being in good communication, but I didn't have that experience. He picked up the car from my brother-in-law in New Jersey and that went fine. He delivered it to a Costco parking lot which was perfect for me. The whole thing took around eight days and was certainly in the time that I needed the car. I was satisfied and I would probably use them again.
I was moving out of state, and as a recommendation from my friend who used AmeriFreight before, I employed their services as well. Allie, my transport organizer, helped me a lot and was very professional. The carrier driver communicated a lot the day before the pickup and on the day of the transport when I picked up my car. The whole thing took four days, which was as expected. When I got my vehicle, it was in the same condition that I left it in.
My friends used AmeriFreight before so they suggested me to take the company when I moved to California. The deal was pretty good and it was close to what I ended up paying. The transport organizer and the driver were pretty nice guys. I changed my address and the driver drove to the new address I gave him. He was accommodating. The delivery period is also faster than I thought and that’s a good thing. I don’t have any complaints.
I needed to ship my vehicle from Sacramento to Birmingham. AmeriFreight had a 5 star rating and were closer in Atlanta. They gave me a great quote, though I know that it would go up so I was not surprised when it did. It was not a reasonable range, but I didn't have any choice. Their transport organizer, Jeff, was very good. Though I had to keep calling their carrier driver to find out when they would be arriving. The whole process took about two weeks. The timeframe was fine and my vehicle has no physical damage when it arrived, but it was dirty as expected. But other than that, they were, overall, great. They were very knowledgeable and they were upfront with everything.
I was shipping a four-wheel drive Jeep but I didn’t want to drive on the interstate. I went with AmeriFreight because of their internet reviews but the whole system is rather obtuse. It’s an indirect system where we've got freelance truckers who are taking jobs and then companies like AmeriFreight acting as the middle person to get the vehicles on the board that the freelance truckers use. Nevertheless, the AmeriFreight agent was easy to work with and the carrier driver we had was excellent. It was a husband and wife who were very straightforward, did their job, and did a good job with it. But though there was no cosmetic damage done, my left front brake caliper was somehow frozen. It had something to do with the chaining process that required some service work before I could drive the vehicle.
We were moving and had to ship vehicles. AmeriFreight had good reviews. I scheduled it in one day and initially they said it would be the 19th or 20th that they would come out. When I scheduled it, the transport organizer talked about discounts but when I totalled the figures together, it wasn't really reflected. But my biggest problem was the driver got really late for the pickup. He said he's gonna be there at this time at night on the day it was supposed to be but then four hours later, I had to call him to ask what is going on. He said he'd be arriving three hours from that time then. But three hours turned to seven so I called him again to ask what was going on. He now asked to come in the morning.
Eventually, the pickup got pushed back four days. That's ridiculous. I had to tell him to be straight with me, that he needed to call me if he's not gonna be there and that I don't want to have to keep calling him while sitting around and waiting. After that he started calling me. Then he came and everything from there was fine. It took four days from pickup to delivery. The drop-off was as expected as he made up for time. They took care of the cars which is also important.
I needed to pick up a rec in South Carolina and have it shipped down here. I had used another company. I also knew one of the guys from this international freight company and were cheaper, but they can't get it done. I checked AmeriFreight's ratings online and I knew I'd get some quality service. I just called them up and they gave me a free quote, though I thought it was a little high. But I really appreciate the quality service of their reps. They kept in touch with me and called me every day to let me know what was going in. It took five days from beginning to end and my vehicle arrived in the same condition that I left it. They were quick and have done what I needed them to get done. If it wasn’t for you AmeriFreight, I’d probably still be fighting to get that car down here.
I needed to ship a car out to my son who is in Colorado so I did a search on the Internet and looked at different transport providers. I read their comments and the reviews, and asked for quotes. And AmeriFreight seemed to be responsive and their comments were all pretty positive. Their quote was pretty reasonable, too. And when we did the actual shipment, it turned out to be just a little bit more, but that was because I added something to it. The organizer, Ali, was very communicative. She would let me know where things were or when things were needed and kept me updated on the various stages of what was going on because I had never done this before. So, that was very helpful.
Ali gave me the driver's name and phone number, and then he called me when he was on route. When he told me the truck he was driving, we decided that it would be better for me to meet him and deliver the car to him in a more suitable parking place where he could park his rig. When we got there, he was already there even though we were essentially on time. He was ready to take the car. He was very personable and communicative. He told us what he was doing and about how long it would take. So, it was a very positive experience. At the other end, my son received the car, and he thought that it was a pretty good experience. On top of that, the delivery was early. The driver said he could deliver it on a Monday or more likely the Tuesday and in actual fact, he delivered it on a Monday. I was really pleased so I'd recommend them to anybody.
My experience with AmeriFreight was good. I used them when my son was moving from Boston to San Francisco and the quote they gave was very fair. The final price was very close to it so I was happy about that. The delivery was after 14 days which was timely as they said it could take 10 to 14 days.
I gave my car to my daughter in New Jersey so I had to get it up there. The price I paid for was fine but I paid an extra $350 for AmeriFreight, and I didn't know that. But other than that, the car’s there and the experience was smooth. The carrier driver was good and I liked him. He was on-time and the vehicle arrived in good condition.
My mother didn’t want to drive from Florida to Utah so we used Amerifreight to ship her car. Graham, the customer service person that we worked with was helpful and worked through some issues that we were having on when the car was going to be shipped and for the cost. He was able to work that through with us and then get the car picked up very quickly. The driver was friendly. We walked around the car and chatted a bit. I wasn’t there when my mom picked up the car from him but it went fine as well. The car was delivered within the time frame, which was five days. It was a good experience. I'd consider using them in the future for other car shipments and a direct contact person would be helpful.
I moved cross-country from Phoenix to South Carolina and AmeriFreight seemed efficient enough as the whole one-stop-shop. They also had good reviews and I didn't get the vibe that they were gonna try to jerk me around and do any bait and switch type of stuff. The quote they gave was decent and it ended up being like $500 more. But they explained that they're gonna put a bid and that's not necessarily what the price was gonna be. So I wasn't taken aback when they called back saying that it was gonna be more money. It was a little high but it was still around what everybody else was quoting.
The transport organizer was quick and efficient. He got it done in a perfect timeframe so that worked out. On the delivery, the driver called as he was running ahead of schedule so we met up with him early. The communication was good and he was great. It was painless, easy, and at a decent price. I would recommend them.
AmeriFreight Company Profile
- Company Name:
- AmeriFreight Auto Transporters
- Company Type:
- Year Founded:
- 417 Dividend Drive, Suite D
- Peachtree City
- Postal Code:
- United States
- (844) 611-2854
- 770 486 7429