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About AmeriFreight
AmeriFreight addresses the three most important areas of shipping a vehicle: price, quality and safety.
No other company has done more to help consumers save money. In fact, AmeriFreight will negotiate with the top 5% of more than 11,000 carriers for the best possible rate to ship your vehicle, and no carrier with less than a 95% internal quality rating will be considered to ship their customers’ vehicles.
Pros & Cons
Pros
- Money-back guarantee
- Ships nationwide
- Ships more than just cars
- Discounts available
Cons
- No phone support on Sundays
Bottom Line
AmeriFreight is a nationwide auto transporter offering a price guarantee, several discounts and an AFta gap coverage plan. AmeriFreight provides free quotes and doesn’t charge you until assigning a carrier.
Top AmeriFreight Reviews
The entire transport took six days and the vehicle arrived in good condition … My interactions with the transport organizer were clear and concise. He answered all my questions an...
Read full reviewHarry, the transport organizer, was very diligent and did a great job. He called us back a bunch of times throughout the process with different quotes and kept us updated. We appr...
Read full reviewAbout AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that works with a network of reliable carriers to help consumers transport their cars and other vehicles across the lower 48 states, Canada and a few other select locations. AmeriFreight offers a price guarantee, so the price you are quoted is the price you will pay. AmeriFreight also offers several discounts, so be sure to ask if you qualify for any of them. AFta gap coverage covers unexpected damages, so customers can have peace of mind knowing their car is covered. AmeriFreight can ship motorcycles, automobiles, trailers, RVs, boats, classic cars and trucks.
AmeriFreight cost
AmeriFreight notes that costs range from $495 to $1,300 to ship a sedan on open transport. Looking at the numbers on Amerifreight’s site, we estimate the average cost of a cross-country auto transport is about $935. Several factors will affect the cost, like the season, vehicle condition, vehicle size, distance traveled and popularity of the route.
You can use AmeriFreight’s rate calculator on their website to get a better idea of how much it will cost to ship your vehicle. AmeriFreight also has a chart listing estimated prices for several popular routes, and the company provides discounts for military, first responders, students and seniors.
AmeriFreight car shipping estimates
Pickup | Dropoff | Cost |
---|---|---|
Washington, DC | Fort Lauderdale | $750 |
Atlanta | Los Angeles | $850 |
San Francisco | New York City | $1,050 |
Houston | Spokane | $1,250 |
AmeriFreight car shipping options
AmeriFreight ships to the contiguous United States, Canada and select international locations. AmeriFreight can also ship trailers, RVs, motorcycles, classic cars, trucks and boats. You can choose to go with enclosed shipping for cars that need additional protection. Door-to-door shipping is AmeriFreight’s most popular option due to its convenience — this means your car will be picked up at its current location and dropped off exactly where you want it.
AFta gap coverage works to cover up to $2,000 for insurance deductible coverage, up to $800 for minor damage, up to $350 for broker deposit paid for cancellation of shipment, up to $350 for lost, stolen or damaged keys and up to $50 per day for car rental coverage in case there is a delay in delivery of the vehicle. As long as the issue is reported within 48 hours of delivery, the AFta gap coverage should be able to cover it.
AmeriFreight shipping process
AmeriFreight details the auto transport process on their website. Remember, your car must be cleared of all belongings before shipping.
- Get a quote from AmeriFreight.
- Confirm your order details (vehicle year, make and model, modifications, pickup and delivery location, and timeline).
- Accept/deny carrier offer for pickup and delivery timelines and pay deposit in case of accepting the offer.
- Prep vehicle for pickup.
- Do a thorough inspection upon pickup in the presence of the driver and mark any damage that occurred during transport.
- Receive keys.
AmeriFreight FAQ
Can AmeriFreight ship motorcycles?
Yes. In addition to cars, AmeriFreight can ship classic cars, motorcycles, trailers, RVs, boats and trucks.
Does AmeriFreight offer insurance?
Yes. The company's insurance covers up to $2,000 for an insurance deductible or $800 for minor damages.
How much does an AmeriFreight quote cost?
Nothing. AmeriFreight quotes are free.
Do we recommend AmeriFreight?
We like AmeriFreight’s transparent pricing as well as its gap coverage that covers your car in the event of unexpected damages. We also like that the company ships trucks, motorcycles, RVs, trailers and boats in addition to cars. AmeriFreight reviews mention a smooth auto transport process and, since that is what most consumers are looking for when transporting a car, we recommend using AmeriFreight.
AmeriFreight Reviews
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When I called AmeriFreight, the customer service rep answered all my questions. He was really helpful, especially because it was my first time transporting a car. He explained the whole process and logistics. He put my car on a listing and found a driver to take the car across the country for me. He helped me choose the driver and said that this person could drive for this cost at this time, and told me how many positive reviews he had. The truck driver was perfectly fine. But the downside of working with AmeriFreight is that they don't have their own truck, so they can't guarantee any price or any time. Essentially, they will connect you to the driver then it's done after that. But their rep followed up after to ask how things went and he answered questions when I had it even afterwards.
Other than that, AmeriFreight gave a really low number and it's the minimum number that they put my car on for bid in the listing. That was attracting to begin with. But you will never actually pay that lower price. It would always be higher than what they advertise. It was fine because the final price was still not lower than the other ones I found, but it was still not very transparent of them.
The other thing that was a little annoying was when the rep found the truck driver to take my car, he gave an estimated time of pick up which was going to be on Tuesday, and he told me I'd get it by Friday, which was really soon. I was surprised and when I asked why it would take shorter than other truck companies, he said some truck companies might have two drivers, so they need less rest. That made sense and that was attractive because that way I could keep my car longer, and at the time, I needed my car for the weekend. But what actually happened was, the driver picked up my car on Tuesday and said that he wouldn't get to the destination until Monday. It wasn't his fault though and I don't know who to blame on that one. But I needed my car for that weekend and I didn't get it until Monday.
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AmeriFreight was more expensive by a couple of hundred dollars. But it just seemed like they were able to get me a better timeline and a better time window for pick-up and delivery of my Honda Accord. AmeriFreight reached out to me through text messages and I answered or called back. I spoke with the rep Chandler and she was very helpful. She gave me the steps in the process of everything, saying that the request for bids would go out. I wouldn't need to pay any money until I decided on the company. I signed the contract with them, at which time I would put a certain amount of money down and then pay the driver once they arrive out west at the delivery spot.
The pick-up was bumpy because I heard numerous negative things about the subcontractors. We arranged a pick-up time and a date. The actual transport company that I signed a contract with wasn't able to pick the vehicle up that day. As soon as I called Chandler at AmeriFreight, she immediately reached out to that company. She said, “Something shady's going on. I'm going to cancel this contract,” and immediately started looking for other transport companies that could pick up either that day or the day after.
The second company actually said that they were in the area and could do the pick-up that day or the following day. That worked out perfectly and they were very helpful. Chandler was, last second, on point and the communication was superb. My son received the delivery of the car in California. The other companies were saying that my son would have to meet them somewhere in a large parking lot. AmeriFreight was able to find this company that would drop the vehicle off at a large facility and then ship it on a smaller truck so it can be delivered to their single-family home. That was very helpful because he had no car and was in the military.
The car arrived the day that my son was expecting to arrive. That was eight days exactly. Once they got there, my son was actually FaceTiming me. We walked around the vehicle. It looked the same as when it was shipped out. AmeriFreight was definitely worth the money, even the extra money. There is just peace of mind and the customer service was superior. If I ever do this again, I'd definitely go through AmeriFreight. After shipping, other people at the company reached out and verify everything went well for the pick-up as Chandler was off. All in all, I recommend AmeriFreight.
The people from AmeriFreight were easy to work with. I explained to the rep that we were waiting for our third child to show up and we would have this big move across the country, and explained how all these things needed to work. And she appreciated that we would have three little kids under the age of four, and walked me through the ins and outs and how it worked. I never shipped a car before, so it was helpful to hear from somebody that does it for a living. The total quote was somewhere around $2,800 and that was where it landed. Shipping two cars across the country where we lived in Montana, versus where we were headed to, which is Wisconsin, the $2800 was reasonable as opposed to living in Seattle and moving to Miami. And the cars that we have are not high-end ones. So, from what we talked about with Rosaline, and given the journey, that was the best fit.
The courier did exactly what they set out to do, which was to get our cars to Wisconsin. But it was tough because the communication was down. We didn't hear from them, and I ended up calling to find out because we were trying to time it so that the cars were in Wisconsin by the time we got here. They explained that somewhere along the line, somebody else did not have their cars ready in Vancouver. So it pushed the timeline back, which still worked, but it made us a little nervous having our cars with our kids’ car seats in them. It was a little frustrating. But that was the company, the transporter. And it was a bit of extra nerves that when they finally showed up, they said, “We don't know if will be able to get it there on the day that you needed it.” But it all worked out. We had initially asked to have our cars there before April 1st. They picked it up on that Tuesday, and they got it there faster than what we needed it.
I appreciated that Amerifreight called me to ask if I was still interested in getting my car shipped. Mr. ** was professional. He showed interest in what I needed to get my car shipped across state. I also appreciated being able to text and not always email or call to get answers. The only problem I have with Amerifreight is the carrier that was used to ship my car. They (I Deal Transport Inc) was not professional nor did they care about my vehicle. When approaching my residence they broken several branches off of my neighbors tree, in which my husband had to clean up. Documentation was not clear or good. He (driver) didn’t sign any of the documents.
There was no update as to where they were. The drivers contact information was not provided. Only contact number we were given was to an individual who was actually the boss and not the driver. When we called that number we only got a recorded message to the business itself. Much much later, after calling Amerifreight again to get updates, I got an update from Amerifreight stating that they would be there earlier than expected. Good news-right? Wrong!!!! When that day came, we got no communication from them-(driver). Just a no show. (Inconsiderate of customers time). I had to contact Amerifreight. I got no communication regarding the actual arrival date until days later.
When the carrier finally arrived, he was one day late from the original timeline. He (driver) was trying to speed through the process of delivery so that he could leave. There was damage, which I did report to the AFta insurance I purchased. After filing a claim in the very short 48 hrs we had to do it in, and going through many hoops (several emails, calls etc…) my claim was accepted. So far, after all my information was accepted and the claim process had started, I have not heard anything further. The reason for my rating and dissatisfaction was “mainly” with the carrier that Amerifreight used.
Your company states that you only deal with the best rated, reliable, safe carriers. “I Deal Transport Inc” shouldn’t have been on the list. The purchase of Extra insurance, (which should not have been needed) and the insurance the carrier was covered under was useless!!! There were way too many loopholes to free them from any responsibility to pay for the damages that were done! Customers should never have to go through that. Especially because of the high price of shipping the car. Please rethink the carriers that you use and change the statement that you only accept the best rated, reliable and safe carriers. Which was “not true” in my case!
Not totally satisfied customer,Mrs M **
The first person I spoke with at AmeriFreight was Melissa and she broke it down very honestly and explained it really well. She let me know that she can't guarantee that the first price is going to be the price that is going to get my car shipped across. She explained to me that it's going to be up to the actual carrier that is available. She let me know right away that I could always deny and wait if I wanted to and that I have all the control. I really liked that she was open and honest.
We used AmeriFreight one time and I chose them two times after that. They do a returning customer deal and they also do a military deal. I worked with Melissa the first two times and the third time, I had a different representative. He was very open, too. He said he wouldn't give me the military discount because it's not as good as the returning customer. I liked that. They're very honest and that's why I continue to go back to AmeriFreight. I wish there was a little bit more communication between the representatives and the carriers on our behalf. It sometimes feels like we get a little lost because everything just starts coming directly to the consumer, instead of having a little bit more of a transition.
The first two times, I ended up having the same carrier offer to pick up my car. They were pretty good. They communicated and they had a smaller trailer, so they were able to pick the vehicle up in front of my house in Connecticut. But it was difficult for them to drop it off where we moved to in California so they set up a drop-off spot. It was in advance. I knew it was going to be this day between these hours and they stuck to that.
The third time, it was a different carrier and it was not as smooth. They said they were going to be a few days late and then in the middle of transport, they said their truck broke down so it was gonna be a few extra days. He said the drop-off point was gonna be fine and they would deliver out front. But then, I got a call and he said he tried to deliver my car but he couldn't deliver it to the address. He said I'm gonna have to meet him. At the time, I was with a nine-month-old and it was very frustrating. I had to take a Uber to meet him. Thankfully, they were close by but I would have preferred a little bit of an advanced warning.
Setting up the transport was easy. I didn't do much of anything except to wait for a call and I didn't have any communication with the driver until a day prior when he said he'd be there. Pickup and delivery were smooth, and they were right on time. I'd choose AmeriFreight again.
I was able to do almost everything to set up online which is great for me. I got a phone call a day before the pickup date. The car arrived earlier than scheduled so they asked if we could pick it up early. We were not there yet so I told them I would call them back when we arrived. But it got there in good condition. AmeriFreight is convenient and it's everything you can expect.
Amerifreight is very reliable. I like the quickness with which they got back to me. The rep was very knowledgeable. The transport was scheduled to take three days and took four. But the driver was very thorough. He got in touch with me. His office had also been in touch a couple of times. I met him right at the front gate of my condo.
AmeriFreight was wonderful to me. I enjoyed them immensely. They said said it would take five days, but they did it in three days. I'm gonna go again in October. Hopefully, they'll take me.
I had a convertible BMW and I had a mid-size car shipped by AmeriFreight. I liked their rating as far as what I found on the internet. I dealt with the same person all the time. The correspondence was very good. If he wasn't available, he got back to me. The actual driver was a broken-English person, but he did the work okay. He arrived here a day early, which presented a problem because nobody was here. Very luckily, I had somebody who lives in Charleston who ran down to the bank for me, got the funds, came over here, took care of them, and checked the cars out. They were in good condition.
As far as one car goes, it was completely filthy, and the mud and the dirt in it was like I'd never seen. It was driven into the driveway and parked with the top being up and everything was fine until we got here about five days later, and I found out I can't even put the windows down without pressure. There's something wrong with both sides of the car. It was so full of mud. It looked like a four-wheel drive mud race. It was awful. I still can't get the windows down and up, but when it got here, my daughter signed off on the car and we know that the insurance package that we took on it was probably null and void.
On that end of it, I'm not happy. This car's gotta go into a specialty shop because when you go to put the windows up and down, you can hear the grind and the mud inside the door jams. It's not rolled down, they're electric. So, it's very disturbing on that part. As far as AmeriFreight, I would recommend them in a heartbeat. I had an excellent rapport with the entire staff.
AmeriFreight Company Information
- Social media:
- Company Name:
- AmeriFreight Auto Transport Company
- Company Type:
- Private
- Year Founded:
- 2004
- Address:
- 417 Dividend Drive, Suite D
- City:
- Peachtree City
- State/Province:
- GA
- Postal Code:
- 30269
- Country:
- United States
- Fax:
- 770 486 7429
- Website:
- www.amerifreight.net