About ConsumerAffairs.com

ConsumerAffairs is the service to use for life’s important purchases. We provide resources and thousands of consumer reviews to help you make smarter buying decisions.

What we do

We make it easy for you to pick the best companies for your big purchases. Our in-house research team works closely with industry experts to write our comprehensive buyers guides and how-to articles. We offer hundreds of thousands of consumer reviews and intelligent matching tools that use our proprietary technology to pair users with companies that meet their needs.

Our philosophy

We believe everyone deserves to make smart decisions based on consumer feedback and research-driven information. Consumers and business owners need a platform to share and respond to reviews. Brands need an efficient and effective platform to respond to feedback and engage with their customers. ConsumerAffairs is the place online where brands and their customers can connect.

Customer reviews

Having access to a broad spectrum of reviews is helpful for consumers researching online. We encourage our visitors to write reviews about every experience they have with a brand. We publish reviews for more than 400 Authorized Partners and over 2,000 additional companies on our site.

297 Kingsbury Grade, Suite 1025, Mailbox 4470
Lake Tahoe, NV 89449-4470
Phone: 1-866-773-0221

If you're looking to contact one of our staff members, just click on their staff profile here: Staff Profiles

Or if you have a specific inquiry, you can simply use our contact forms.

Contact us


Tywanquila Walker - Moving expert
Tywanquila Walker Moving expert
Jim Hood - Founder and Editor
Jim Hood Founder and Editor
Emily Moore - Homeownership Writer
Emily Moore Homeownership Writer
Sarah Maier - Home Warranty Writer
Sarah Maier Home Warranty Writer
Margaret Heidenry - Moving Writer
Margaret Heidenry Moving Writer