Patriot Gold
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Patriot Gold

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Consumer Reviews and Complaints

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I was invested in an IRA with Wells Fargo and called my financial advisor to inquire why I hadn't seen any appreciation in the account over the past 6 months. I realized that the banks weren't going to be able to help me preserve and grow my savings. While researching precious metals investments, I stumbled upon Patriot Gold Group. They had a 5 star rating with Consumer Affairs so I decided to give one of their experts a call. Mike **, one of the partners, answered himself and helped me buy $100,000 worth of gold coins at the right price. My IRA is finally protected in tangible gold and silver and I'm hoping to see the returns fall in line with my financial goals. I would recommend Patriot Gold Group without reservation.

2 people found this review helpful

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I'm not an expert by any means of investment and I had in two different accounts of my 401K. I was very nervous about what is happening in our economy and I wanted to find the safest place where I could put precious metal for intended purpose. That's what drove me to call Patriot Gold. I told them I was looking for a place of safety and something that is tangible with more value. They told me to enroll my 408 account over to them. There was no tax implication and it just came into commodity of a precious metal rather than going through all other options.

However, there was a misunderstanding when I actually got transported to purchasing process. A purchase order generated by my purchase of a precious metal was to be sent to me through email, but I didn't receive it. So I called back and he then right away turned around and send it back to me. It's all been good. It has been a very pleasant experience and they were very helpful. I'm most happy with the fact that when I call them, they are able to answer all my questions right away.

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I purchased silver for home delivery. My transaction went smoothly and Patriot Gold Group shipped my order within five business days as promised. Since my initial purchase, I now receive news and articles by email concerning the markets on a weekly basis. I'm finding the updates to be informative and helpful. I will continue to purchase precious metals through Patriot Gold Group and I would recommend Patriot Gold Group to anyone who is looking to purchase gold or silver.

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Patriot Gold's team was friendly, however, I talked to their guy for a while and once he got my account, that was the last that I heard from him. There's no statement. He had overcharged me for the gold I bought compared to what is in the market price. It wasn’t a good experience but I’m okay with it now.

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Jack ** contacted me about Patriot Gold and he was excellent. Everything works out fine so far. I am very happy with the way they do business.

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Our experience with Patriot Gold has been excellent. When we made the decision to go with them, we called and talked with Jason. He was very good and informative. We talked about more things than just what I was buying. He sent me a few things about silver and a lot of literature to my e-mail, which I read. It was very nice. In fact, when we wanted to buy some more, we went right back to Jason.

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I wanted to see if Patriot Gold was worthwhile investing. I got the information I wanted so I was satisfied. Their guidance in making my investment decision was good.

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Everything Patriot Gold told me on the phone worked out just like they explained it to me. We did the transaction and the gold is in the vault now. I’m happy with everything.

2 people found this review helpful

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Someone who used to be with Lear has gone over to Patriot Gold. He told me he was leaving the other outfit and so after he moved, I called Patriot Gold and requested that he continue on with my stuff and so it got moved over there. He helped us in the past and so he’s garnered our trust in him. Based on recommendations he makes, I just want to follow them because they’d paid off in the past. He recently put out some e-mails about things that are going on with Patriot Gold which are informative and I appreciate that. I am highly satisfied with them. I really liked their team a lot. I've talked to someone who sells on the team and he was gracious and so I haven't had a bad time with them at all. It’s more than just business when I talk to him. He takes an interest and knows a little about the family and I really appreciate that.

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My experience with Patriot Gold was great. I worked with Charley and he is wonderful. I actually heard about Patriot Gold through him. He was with a different company, but he's been doing the business a long time and now partnered with the group. I've always been loyal to him because he's been fantastic in what he does. So it's not as much Patriot Gold as it is Charley. No expert gold traders and gold. For that matter, Charley is my guy and I've been very impressed with him. Frankly, if he left tomorrow, I'd be where he is. So as far as Patriot Gold is concerned, the best thing they can do for their business is take good care of Charley.

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Lear Capital attempted to shaft me nearly three years ago. Within two hours of that very disturbing conversation, their website promise a $500 credit to my size of Precious metal IRA. Then one of their salespeople tried to deny it. I later came to understand that it was not their policy to try to cheat their new customers. It was only that one sales representative. So almost miraculously, this is two years before Patriot Gold went into business. Two of their owners came in, took my IRA and did a very fair exchange on some of the gold coin set that were not very liquid and gave me a very fair compensation that added to some $25,000 for those eight ounces. They saved me from Lear’s clutches. Two hours after that some three years ago, Charlie called me and by what he said convinced me that not every precious metal dealer have their talons out for unwary customers.

When I opened a second IRA after Patriot Gold went into business last June, I was pleasantly surprised that when things like commodities are stocked and sold, there is a lower bid and a higher ask. In the case of gold, it is ordinarily some $2.00 per ounce. And when I buy, I buy at the ask, which is $200 per ounce more than the bid, which is the price that one would typically sell at. It’s called a bid and ask. They charged me for over $100,000 of coins or slightly above the bid, but much closer to the bid than the ask. So right then and there, I saved thousands of dollars that he could have charged me by my paying the ask. It’s almost too good to be true, but it was the nearest thing to a mystical salvation I had ever experienced.

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Personally, I have only just recently joined the Patriot family of clients... Having dealt with and trusted Charley ** for years. In my book, market knowledge and customer service are expected as absolute minimums... It is rather the trust that is earned and maintained that actually MEAN something in an admittedly fickle market such as this. It is in this regard that I count Charley as my sole precious metals expert... But also, my friend. I firmly and confidently recommend Patriot to anyone seeking to preserve some wealth, especially through trying times.

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Mike was very helpful and spent a lot of time explaining the benefits of investing in precious metal. I will recommend them to anyone who wants to invest in gold or silver.

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This company was great! I felt very comfortable working with them. I will gladly work with these guys in the future.

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I have had many purchases, sales and trades with numerous precious metal dealers but none as satisfying, trouble free or as profitable as those when guided by the Patriot Team of ** and **. I have introduced a number of my friends to their knowledge and expertise and will continue to do so in the future. They are not only advisors to me but great personal friends.

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I had purchased metals from three previous precious metal dealers in the past and by FAR! my experience with Patriot Gold Group has been the best. One previous dealer went out of business soon after shafting me by marking up a huge box (#500) of private-minted one oz. 2013 Britannia coins by $10 each, after describing them as proof coins. However, I found out that they were not certified after they had been shipped to the Delaware depository and then they went out of business (after some 26 years of business!). They charged some $18,000 against my $61,000 IRA by marking each 1 oz. coin up by $10 premium per coin. I have come to understand that each Britannia silver coin is really worth little more than melt value! They also stuck me with some 8 oz. of proof coins in sets, that are very difficult to liquidate.

Two years ago, two owners of Patriot gave me a generous price for those sets and put me into much more pure and liquid 1.5 oz. Canadian silver coins that have increased with the price of silver plus a premium! Patriot, has charged me only close to the bid rather than up at some greatly inflated ask price. Not only that but they have agreed to buy back coins that I'd been stuck with from other dealers. Patriot Gold Group is honest and well trusted. I recommend any type of precious metals purchase with Patriot Gold Group; IRA, Physical, Liquidations.

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I want everyone to know how happy I am with Jack ** at Patriot Gold Group. After having a bad experience with another metals firm, I was drawn to Patriot, mostly due to Jack **. Jack's candid approach and patience to explain things in a way I can understand is very much appreciated. Any important decision I make is preceded by a discussion with Jack **. He explains pros and cons, short-term expectations and long-term strategy for my precious metals IRA. I trust his recommendations. I advise anyone looking for guidance in precious metals investing to contact Jack ** right now!

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I am so impressed by the professionalism and service I received from Patriot Gold group. Benjamin ** was extremely helpful throughout the entire process. He took great care of me and was available every step of the way. Excellent customer service.

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A family member gave me some gold coins and I wanted to sell 1/2 of them. I called 2 gold companies and went to 3 different locations to sell. Thank god I called Patriot Gold Group! I received over $4000 more than all the other companies were quoting. I am so pleased with the honesty and the speed of the transaction. The funds were in my account in 48hrs. I am now in process of rolling over my old 401k into gold! Thank you Patriot Gold Group.

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I found Patriot Gold through an ad on Fox News and decided to call in. There was a lot of discussion back and forth, but Mike ** answered every question. I don't make investment decisions lightly and I value my personal and professional relationships even more. Highly recommended for his methodical approach to processing my order.

Patriot Gold Company Profile

Company Name:
Patriot Gold
Company Type:
Private
Year Founded:
1986
State/Province:
CA
Postal Code:
90025
Phone:
Website:
http://www.patriotgoldgroup.com/