ILD Teleservices

I have had unauthorized charges on my Verizon phone bill by ILD Teleservices. In my opinion, I feel they have scammed Verizon and committed fraud by placing these unauthorized charges on their bill to me, the consumer. Furthermore, in my opinion, I believe this to be deceptive and unethical business practices committed by ILD Teleservices. I can only imagine the countless number of elderly people who don't catch this on their Verizon phone bills and just pay it. I feel an in-depth investigation should take place and the people in charge at ILD Teleservices should be held accountable, fined and prosecuted, especially for exploitation of the elderly customers of Verizon services. I would like to know what you are going to do about this scam.

Similar to the way Visa and MasterCard process credit card payments on behalf of merchant customers, ILD Teleservices is a billing clearinghouse that processes phone billed transactions, in behalf of merchant customers. The reason you see a bill from ILD Teleservices, is because you, or someone in your household may have signed up for services, through one of our merchant-customers, including communications providers, digital merchants, internet service providers, information and entertainment providers, and other enterprises.

If for any reason you disagree with the charges, or have not been able to resolve questions to your complete satisfaction, we at ILD want to know. Please contact us and we will help you find resolution. Please visit ** or call 1-800-637-4009. We appreciate Consumer Affairs for allowing ILD to post information to help consumers resolve any questions. ILD is here for your readers and others to provide answers, and resolve all disputes. If you have a question about your bill, and have not been able to resolve these questions to your complete satisfaction, please let us know at **, or call 1-800-637-4009.

I was charged for overseas phone service. I called Verizon and they said they would block them from now on. This had happened once already about a year ago. Tried to contact ILD but no luck. Does anyone have a good number or address for this rip-off artist? I'd like to make a visit to their front door.

I was charged twice on my Century Link phone bill for $12.95 total with tax $27.09 and I never even heard of this company. When I called to complain the representative said I signed up for this service while Christmas shopping online. That is a bold face lie. I never signed up for this service. This is fraud, pure and simple. They promised me a refund; let's see how long this takes. If there's another charge next month, I'm starting a class action suit.

I placed 2 calls from a pay phone on Hayes Street in front of Sleepy's in Alexandria, VA. I had to place 2 calls with a credit card. My bank account has been debited $5.00 for each of the 2 calls. The company also charged $24.53 for one call that was no more than 30 seconds. They also charged $26.04 for call that was no more than 40 seconds. This is outrageous!

I noticed a $12.95 charge on my CenturyLnk bill from ILD Teleservice, Inc. When I called I was told that the charge was for I Tech PC. I told them I hadn't signed up for this service and I wanted to know when I had supposedly signed up. I was told that I had signed up November 28, 2011, which was interesting as I was looking at October's bill and the charge was already there. I pointed this out to the representative and she said she only knew what the computer said and that someone could have signed up in October and then signed up again in November. This is fraud, pure and simple. No one in my family signed up, and the fact that their records conflict with when I have been billed is proof of their duplicity. I am not sure how to go about getting my money back. It's about $52.00.

Somehow, this company billed $12.95 to my recent phone bill without my authorization. What is going on? I had a similar incident with my cell phone bill last month via short code text messages that I never even opened. And I subsequently found 3 additional charges on my cell phone bill. Per Sprint, if you do not reply to a short code text, the third party marketer can assume you accept whatever they are selling. That is just wrong! I don't answer calls or texts from unknown individuals in an effort to keep them from obtaining any additional information.

I've had both Sprint and CenturyLink block our phone accounts from any type of third party charges. However, the Sprint block can only block specific codes. Therefore, every time I get a short code text, I have to contact Sprint to add it to the block list.

Allowing third parties to add charges to customer's private accounts without authorization should be against the law. What are we going to do about it?

I was charged $12.95 for I Tech PC monthly fee on my local telephone bill (Verizon) from ILD Teleservices for third party services and subscriptions that I never authorized from ILD Teleservices. I will not be paying these charges.

I noticed on my Verizon bill a charge for ILD Teleservices Inc. for $12.95. I advised the rep that I did not order such services, and wanted the charge reversed, and the service cancelled. First, she said I must have ordered it. I said I didn't order it, nor do I want it. She said we can cancel it going forward, and I advised her I wasn't paying any charge. I wanted the charge removed. He then said, that will take several billing cycles. I told her I wanted it removed now. She said I can't do that, so I asked to speak to her supervisor, then she told me she would reverse the fee immediately, and cancel the service. It hasn't happened yet!

ILD placed a charge of $42.00 on behalf of Intellicall Operator Services for a 6-minute payphone call I made from North Carolina to Georgia. My cell phone had stopped working and I needed to use a payphone to call my wife. $42.00 is a bit extreme for a 6-minute call made within the United States. I am working with AT&T to refute this bill. I don't mind paying for a service rendered, but that is rape.

In January 2011, I bought the Verizon Mexico Plan, including an extra charge for data. While traveling through Mexico, I found that I only had coverage in major metropolitan areas. AT&T customers, however, were able to make calls in almost all of the places I visited. Since I prefer to spend most of my time in nature preserves, I was unable to use my smartphone at all. Biologists working in these parks used AT&T with no problem. I had to use Skype to call my wife on the entire two-month trip.

I used my computer to turn off my Verizon service. Upon returning home, I called Verizon to complain about the totally inadequate coverage in Mexico and to attempt to get a refund. I was told there was nothing they could do. If traveling widely in Mexico, do not throw your money away on Verizon's Mexico Plan. Go with AT&T and you won't regret it.

ILD Teleservices put a $12.95 charge on my CenturyLink local phone company bill. I called ILD and they said that they are the billing company for iTech PC Solutions and that I supposedly signed up for their services on 1/6/12. They had an alternate name for me and an old email address I haven't used in years. They said that they would refund in two to three billing cycles and block my number. This is a cramming scam fraud!Why can't this type of cramming fraud be stopped?

When I first questioned that charge, I was told it was a part of AT&T internet and was just informed on December 27, 2011 that it was a 3rd party charge and one of AT&T rep helped me by connecting me to ILD Teleservices and the young lady gave me the confirmation number and other information. She said that she can only credit 3 months, but it has showed up as yet. I was to ask for the rest of my money by 2 of 3 ways. I believe that companies with tricks should give everyone their money back and be closed. I'm not happy with tricks!

After reviewing my phone services with Verizon, they noted a monthly charge of $12.95 from ILD Services. (I hadn't notice since I receive my bill online as well as my statements.) According to Shane, a woman representing ILD, they are billing on behalf COMPURFIXCOMP TECH MTH located on 11827 Venture Blvd, Studio City, CA 91604. This company provides tech support services to computer users similar to Norton's, McAfee, and other companies. Since my wife and I are both in the IT field, we do not require some "off the wall" tech service, let alone one that we never heard of before.

My phone carrier is not used as a credit card for any services; somehow, they managed to acquire my number. So today ILD's Shane was unable to forward me to a supervisor or to the billing department. She claims that a supervisor will return my complaint within 24 hours. I will also go out and buy the winning lotto ticket tonight. This billing service sounds as if it is outsourced to some third-world country since they speak clearly and slowly in simple sentences. You may need to repeat yourself a few times mostly because of the lag time on the call. I really felt as if I spent 15 plus minutes speaking to "Peggy" from that other credit card company. It wore me out and got me frustrated. I'll post back should I hear from the "supervisor".

Be sure to contact your phone carrier to place a block on third-party billings. Take note of the service rep's name, date, and time and note it on your bill. Also, it my not be a bad idea to register your cell phones on the Do Not Call list. Just search the web and you'll find it. Good luck out there.

My husband and I have our telephone service through Verizon, and we just have service for local calling. No long distance calls are placed on our landline phone. So, back in June of 2010, my husband and I had noticed on our bill, a section of the bill titled "Miscellaneous Charges and Credits" that totaled $12.95. It said we were being billed for this amount by ILD Teleservices, Inc. on behalf of a company called Compufix Inc. Further, it stated, "If you have questions concerning this portion of your bill, please contact ILD Teleservices Inc. at 1-800-433-4518. Your local telephone service will not be disconnected for failure to pay the charges on this portion on your bill. If you fail to pay these charges, the service provider (Compufix Inc.) may pursue collections independently". Prior to this bill, my husband and I had never heard of either ILD or Compufix Inc., and have never ordered any services from them.

Since June of 2010, we have been paying our bill to Verizon, less the Compufix Inc. charges. Since June of 2010, we have been pursuing ILD to remove these charges from our bill. On January 20, 2011, ILD said they would inform Verizon a credit had been issued for the charges, and the charge would be removed within the next 2 billing cycles. The rep gave us a confirmation number (13151), but of course, the charges are still there. This morning I just got off the phone with ILD Teleservices again, and the rep stated we were only given a credit for one of the charges but said she would contact Verizon about issuing another credit for $12.95, and gave me another confirmation number (13024), and of course, again it will take 2 more billing cycles for it to show as removed. I will be looking very carefully at my bill for February. I just wonder how many millions of people out there are just paying their telephone bills without looking at the breakdown of the charges, and paying for services every month that they have never received.

A $12.95 charge showed up on my AT&T phone bill. ILD said they were collecting for a company called Compu-fix for monthly tech support. ILD said they would contact AT&T and remove charge. That remains to be seen.

I have the same issue as most here! Compufix charges every month. I called and had it cancelled, yet I continue to be charged for this fraudulent charge.

A $12.95 was charged on my AT&T phone bill from a company I never heard of. I called AT&T and was told to contact ILD. I called ILD and got a call center in India that said that it would take three billing cycles to remove the charge. I'm still waiting for this to be resolved and I'm considering cancelling my AT&T account since they are the ones who let anyone add cramming charges to the bill. I am still waiting for a resolution.

On May 31, 2011, I contacted Compufix Customer Service Center at (800) 433-4518 to tell them there was some mistake in charges being made to our telephone service Verizon. They were charging a total of $13.86 ($12.95 + $.91 tax) per month since December 31, 2010 (6 months) for some kind of service that we never ordered.

They told me they would credit my account. When my next bill came with no credit from their company, I called the center again on June 3, 2011 & spoke with Christine who said she would expedite the credit of all charges ($83.16) to the account but it would take several billing cycles to show. On October 17, 2011, I called the center again because no credit is showing on the bill. I spoke with Sandra, again the apologies & promises.

Just now, I see a total of only $41.56 has been applied/credited to my Verizon account. The total charges the company has scammed us on is $83.16 not $41.56! It is imperative that they credit the remaining $41.60 to this account immediately!

I am not entirely certain if this is what the charge is for but I got separated from my boyfriend in a very busy place and we were out of state, so I put a call to him over the pay phone I found in the lobby and used my debit card. If anyone had told me this call (that didn't even go through by the way, I could hear him, he couldn't hear me! ) was going to cost over $20.00, I certainly never would have continued. Isn't it their responsibility to inform people of the potential charges to their cards? What's worse, I have no idea how to reach these thieves in order to ask them to remove the charges.

Fortunately, I have my debit card with a very good company and I have asked them to look into this and they more than likely will. I am afraid to be like the other people here in this forum who get charged more than once. I don't have much money, I am unemployed and the money I do get is from my mom who is retired. It's not fair for these companies to be able to just charge people's cards for any amount they desire, why are these people still in business when there are all of these complaints?

I have both home and cell service with Verizon. In August of this year, I had unauthorized charges from ILD Teleservices company, billing for something called Compufix. I never ordered anything from this company nor had I even heard of them until they showed up on my bill. I called Verizon and they told me to call ILD direct. I called ILD and after getting nowhere fast with a phone rep (Indian accent), I asked to speak with a supervisor but was told there was no supervisor available. I managed to cancel the supposed account and was told I would no longer be billed and would receive a credit in three perhaps four billing cycles. I called Verizon and informed them also but they acted like it was my problem and not of their doing.

The following month another charge for $ 12.95 from ILD was on the bill again. I was flabbergasted. I called ILD again, wrote down the date, time and girl's ID number (she would only give me a first name) and insisted to speak to a supervisor, and again I was told no supervisor were available at this time. I again canceled the bogus account and was told I would now receive credits for two charges in about 3-4 billing cycles. I called Verizon again and this time I had all third party billing services turned off through Verizon. I was assured by the Verizon rep it would not happen again and that my account clearly showed that a credit on my account was due and pending. I wrote down the Verizon rep's name and ID number.

To my utter shock and disbelief when the next Verizon bill came, ILD charges me again; this is month number three in a row. I was livid. I called ILD and demanded immediately to speak to a supervisor, again there was none available and the service person had a thick Indian dialect. This is obviously a foreign scam company billing millions of unsuspecting Verizon customers. I am sure most folks do not even catch the charge, Verizon's bills are notoriously hard to read and understand. I got nowhere with this rep and I had to refrain from completely losing it on the phone.

After canceling for the third time, I immediately called Verizon. They never put a third party billing block on my line even though I requested one last month. The records clearly show I did request a block. I called Verizon again to complain and demand a credit, now over $ 50. I also verified I had requested a block last month and also verified that Verizon did nothing to implement the block.

I demanded an immediate refund from Verizon, which they would not do. They apparently will wait for an authorization from these crooks, ILD, before Verizon refunds any money they fraudulently collected for this scam company. I have had it up to here with Verizon. Last year, it was $1.99 data charges on all three of my lines every month for almost a full year, approximately $100 of charges for data transmission charges when I already pay for unlimited data on all three lines. I pay $30 additional every month on each line for this service. Verizon admitted liability for these data charges to millions of customers after they were sued in court. They never refunded one dime to me. I personally believe Verizon is a corrupt company driven by profits with no morals or scruples. Helping crooked companies like ILD rip others off through their billing services is fine as long as Verizon makes money off it, then it is fine.

Please note that Verizon admitted charging millions upon millions every month for these bogus $1.99 data charges yet they have done nothing to pay me back even though I have both notified them and gave them a detailed list of the false charges. I requested the address of a Verizon store where I could go and talk, one on one, to a service rep about these charges. I was informed they do not have any place, not one single place, not one single person that you can go talk to in person. Verizon has sixty five million customers, does anyone out there agree with me that this is outrageous? Not one customer rep? Not one service location? Where do people with special needs go when they have a problem?

Verizon's arrogant business behavior is shocking. Verizon is really a corrupt entity trying to hide behind a good business front. Verizon is run by a lot of shady businessman if not outright criminals backed by a posse of corrupt attorneys and they are all in bed with every major politician they can bribe with campaign contributions. It is fairly easy to spread the wealth around if you are Verizon, by my calculations Verizon was taking in half a billion dollars a month on those bogus data charges, you can woo many politicians with easy money like that.

I am canceling my three cell phones, my television service, my internet and my home phone line, all of of them Verizon. My monthly bill was about $400 for everything, but they could care less I am canceling, They are so arrogant they will just come up with some new scam to steal money from their customers or perhaps set up shop with some new offshore crooks who will mutually steal from Verizon's customers. Verizon needs to be audited and put under severe scrutiny by our government, but fat chance of that eh?

ILD took over my long distance service without my consent and without notifying me or ever contacting me. I have called and they advised that they have the right to take third part service and that it may take two or three months before they process any refund but will not refund the entire amount. What ILD Telecommunications did was steal the service from AT&T without any warning or permission and then advised me that I was at fault.

My GF called me from a pay phone. She had no money. A recording told me to enter my credit card information to be able to accept the call. They didn't let me know how much it was going to cost me. I figure it was going to be 5 bucks or less. The call lasted less than a minute and I got charged $5.00. 2 days later, I get charged 15 dollars more. ****!

I was also crammed by these folks, finding a charge for CompuFix on my Verizon bill for $12.95.

I lost my cell phone. On Wednesday, November 9, I had to use pay phone at Atlanta Airport. I provided my credit card number for billing. When the first call connected, I could hear my husband, but he couldn't hear me. The handset was faulty, but I had no way of knowing that in advance. Because it was an emergency situation, I found another pay phone and called again. To my astonishment, today I received two electronic debits on my account each in the amount of $35.14. After reading many of the complaints related to credit calls, I figured that I would be another victim of ILD Teleservices' unconscionable business activities and will be on the hook for at least one of the fees.

After speaking with them and having to listen to the agent suggest that I was lying about the condition of the phone, she did make a commitment to reverse one of the fees (in seven to ten days) as a "courtesy" to her valued client. I guess there is some truth to that. I can't remember the last time I was in a position to charge $2050.00 per hour (she indicated that each call was one minute in duration). I guess I would "value" my customers all the way to the bank if I could charge that much per minute! What can be done to stop companies like ILD who are clearly looking to rip off consumers seemingly without consequence?

I reported a charge on my phone bill to Verizon and they told me that I had to contact ILD Teleservices directly. When I called the 800 # provided on the Verizon bill, all I got is a recorded message. I am not sure how to make Verizon own the responsibility that they need to qualify who they allow to bill services. Verizon does not seem to have a process to contact a customer to get permission to insure that the charge is legitimate. Thank you.

I called ILD Teleservices and was told that charges would stop and be reversed. I called Verizon and got the charges reversed and put a do not accept on my account. The charges however, still continue to show up.

I noticed tonight that my phone bill was higher than usual, so I looked into it and discovered that ILD Teleservices, by way of Compufix Inc, had placed three 3rd party charges to my home phone/internet account with Verizon. I've never heard of either company and certainly didn't authorize anything. When I called the 800 number for ILD Teleservices provided by Verizon, I spoke with a woman named Karen ** who said no further charges will be made and a refund for everything I've paid for will be made as a credit on my phone bill in 2-3 billing cycles. The line sounded shady (staticy, and I am pretty sure I heard kids in the background when she first answered) so I'm not holding my breath, but I'm hoping. She also gave me a "customer care" number, 866-389-7206, which I immediately tried and the same woman answered.

Can anyone shut these people down? I looked at my phone bill and found 2 charges from Intellidiet! (ILD Teleservices) I had to google them to find out who these scam artists were. Their page said that they were not accepting any new members but had a link where you could access the member page. I tried the link and before it would let me put my username and password in, it said "error invalid username." If I were a member or had signed up with them (which I did not) I would have been able to access a member page! This is a bogus charge for $14.95 and it was for 2 months! Major scam! Also, they cannot be reached by phone or by most of their email links. I did use a support email link to send a message but I doubt if I hear anything back from them.

Fraudulent and scam. I received on October 2011 a CenturyLink telephone bill with an ILD Teleservices Inc. billing, on behalf of Telseven LLC, third party charge of $7.64 for one 411 call. I called CenturyLink immediately to speak with a customer service, Sheila. She was very pleasant and empathetic. We stated that we never received any notice who or what is ILD, we were never notified at that time of 411 call that there was any charge since we have unlimited long distance service. We asked that the charge be taken off, that CenturyLink needs to clearly state in writing its relationship and billing practices prior, not after the charge. This is a scam. Shame on CenturyLink. Sheila said she was taking it off our bill but couldn't promise what ILD a.k.a Telseven would do.

A charge for this service appeared on my August 2011 bill for a service I never signed up for or even knew about. After a long process of contacting AT&T and ILD Teleservices for the past three billing cycles, the charge is still appearing on my monthly AT&T bill as "past due" amount. It was very frustrating considering I always pay my bills on time. How can a company get away with doing something like this? It's very unethical.

I noticed two charges from ILD for Compufix Online PC Support on my Century Link phone bill. I did not authorize these charges or sign up for this. Century Link mentioned it was a third party charge and that I needed to contact ILD to remove the charges. I called ILD and requested that I be removed from their list and they refund my charges. They said that they would in 2-3 billing cycles. How can this be legal?

A $12.95 charge plus tax showed up on my Century Link bill. I called ILD Teleservices and they gave me a confirmation number to dispute the charge. However, they sounded very suspicious and I got the impression that they were just trying to blow me off. I called Century Link and they said that they would put that charge in dispute. I requested a 3rd party block on my account and they said that they couldn't do it. Are you serious? I can't block my own account. Wow! What a company that sets you up for scams and fraudulent charges!

I received a charge of $12.95 on my Centurylink bill in September. I've never heard of this company and never used their services. I called Centurylink and was told that, by law, ILD was allowed to charge my phone service for any unpaid bill on their contract. I called ILD and asked for a copy of this so-called "contract" to be mailed to me by USPS. I was told that they only communicate by email. Nobody, so far, has been able to tell me what law allows them to charge me for a non-existent billing.

I hope you can put a stop to this practice. It's just a scam, and I'm sure there are many other people being charged, who are unaware of this. Thank you.

I went to pay my monthly phone bill and there was a charge for $12.95 from Compufix Tech support and computer repair, which I neither requested nor authorized. I immediately contacted Frontier eCenter and told them the charge was erroneous. They said they would remove the charge and notify the company, but the company might turn me over to a collection agency to try to collect for what they crammed onto my phone bill without my knowledge.

I found complaints on this website and one person mentioned a "claim provision" that requires prior authorization from the phone company before scammers can cram your phone bill. Why haven't these people been prosecuted for fraud, harassment, et cetera? I don't know the full ramification from this attack yet.

A charge of $12.95 was added to my Verizon landline bill from this company. I have never heard of them or signed up for their service. When I tried to call them, it said they were closed on 10/8/2011. They should be made to reimburse all consumers they have fraudulently scammed. And they should be put out of business.

I just received our AT&T bill with a charge of $74.50. ILD is charging on behalf of Optic Internet Protocol, Inc. My husband called and "they are closed!" Surprise! I have never heard of them and have never authorized any changes. This is not the first time this happens. Another company slammed us in June and AT&T was good enough to help take care of it. Who has a contact number for the FCC?

I am the IT Manager for an engineering firm and discovered a charge on our AT&T bill for $60.00 a month from ILD Teleservices on behalf of Contact Message Systems, LLC that started back in June 2006. ILD claimed CMS is a technical support company for computers, etc. so I would have been aware of any service they provided. There was nothing, no e-mail, no phone call, no contact at all for over 5 years. In fact I had never heard of them. When I tried to contact CMS, I got a recording about "unforeseen difficulties" with no way to leave a message or a number. Our current phone service with AT&T started in April 2008 which means ILD was able to transfer billing from my previous provider to AT&T without any notification from AT&T, ILD, or CMS. So I had AT&T contact LDS who said a credit will be issued back to April 2008 (the start of my AT&T service). Well, we will see what happens with that. However we are still out the $60.00 a month they billed us from June 2006 to March 2008 through my previous phone provider for absolutely nothing. My point is this:

Do not assume that AT&T has any policy or protection against these fraudulent practices because they do not. No one is looking out for you so be your own advocate. AT&T 's (actually the FCC's) policies has spawned an entire industry of these bloodsuckers, so watch out!

I have no idea what this company does and my local telephone company was not very good at explaining either, but I know it's a scam.

This company is apparently billing AT&T customers on behalf of various IT technical support companies, whose charges have not been authorized by the customer (at least not willingly or knowingly). This is the second time in three months that my AT&T bill has been hijacked with unauthorized third party charges. (The first time was through another company other than ILD). When I tried to contact ILD Telecommunications, Inc. directly about the charge, I received an automated recording that due to the "high volume of calls" that they were receiving, no one was available to help. It prompted me to leave a voice mail, which I did not do. I then contacted AT&T Customer Service directly. My position is that since my phone contract is with AT&T only, they should be the ones obligated to fix the problem. They have reversed the charges and are supposed to have now placed a block on my account to prevent any future third party billing. We'll see.

ILD attached unauthorized third party billing to my telephone bill, in this case AT&T. Please do whatever is possible to get this practice to stop. In no way, shape or form, should any unauthorized billing be allowed to show up on a telephone service bill. This is an American travesty and needs to be halted immediately.

Millions of hard-working Americans, like me, are probably being charged and unknowingly paying for non services that they do not agree to. Please help the consumer immediately.

I am now working and trying to get a refund for three years of billing that I was not aware of.

On 8/19/2011, my AT&T bill includes a $12.95 charge by ILD Telecommunications on behalf of Compufix Inc. I discovered the extra charge and found it was for computer tech services. I can fix computers myself and don't need this service. The bill was placed on my fax number, which is listed as my home land-line number, and which we never give out to anyone. Someone got my land-line number and used it to set up an account with Compufix, thereby, establishing a monthly bill of $12.95. All they needed was my name and phone number to set up this scam (slamming, cramming). This kind of billing, needing only a name and phone number, should not be allowed by law. It is a scandal that it is allowed to occur. A credit card number should be the minimum requirement to set up a service account, not just a name and phone number.

I did not talk to anyone because there are numerous complaints about them. The time, the rudeness and the lies of these companies that I have sees from a lot of others. I went into their website and sent them an email of my complaint and haven't heard a thing on my Verizon bill 8/22-9/21. I am being charged 12.95 by ILD Teleservices Inc. from a company called Compufix Inc. I have never placed nor do placed orders on the internet for anything. I have seen all the complaints on them from coast to coast with them even hanging up on people. Please do something about them. They are trying to make money by stealing from us.

I have been billed $12.95 per month for the last five months since I signed up for Verizon's DSL service (in addition to my land line, which I have had for many years). The billing is done by ILD Teleservices Inc. on behalf of Compu-Fix Inc. Supposedly, this is for a computer repair service, which I never requested and was not even aware I had.

I then called Verizon and the first customer service agent kept telling me to call the company and that it was not their responsibility. I insisted to have my call escalated to the next level, where they tell me that:

(d) they are issuing a credit for the 5 months of charges to my account as of next billing cycle and will charge back the fees to ILD Teleservices Inc.

Now, the question is, how do we put these people out of business? How do we protect ourselves as consumers and how can we stop them from wasting our time?

My phone bill was approximately $60 above average. I found two long distance collect calls that I received from my brother. I accepted the calls so I guess I have to pay the service. But when I received the call, there was no operator to advise me of the charges. One call was four minutes worth $18.65 and the other was 15 minutes worth $32.84. Then, there were other "statement fees" and taxes. This billing was on behalf of Intellicall Operator Services. How can these ridiculous charges be made without a way for the person (receiving a collect call) to question the charges before accepting them?

I called because there was a charge on my bank statement for $34.89. It showed a name of IOS with a phone number of 800-226-2606. I called that number to see what the charge was for. The woman told me it was for a credit card call I made on 7/31/11 from Atlanta, Georgia to Buffalo, NY. The call lasted a litte over two minutes so they rounded it up to 3 minutes. When I asked her why the charge was so much for 3 minutes she said that the actual cost of the call was $4.47. She said the rest was $1.98 for an automated operator fee, $5.30 fed tax, $6.00 state tax, $2.00 ILD fee, $5.00 fee for the pay phone to keep my credit card # private, $0.54 adminstrative tax, and $0.60 for something I'm not sure about. But she did say that it rounded it up to $34.89. That's insane for a 3 minute phone call. I don't pay that much tax for a month worth of phone calls.

I got upset and asked her why these charges aren't listed on the phone. She got nasty and told me that I was complaining to the wrong person. She doesn't make these rates. That I should have asked for the rates before I made the call. And that I was the one who put my card # in the phone nad made the call without asking for the rates. I asked her if she was this nasty to all of the customers and she continued to talk over me. I asked to speak to a manager and she told me that she was the manager. So I asked to speak to her boss and she told me there wasn't one. She continued to be rude and nasty and talked over me when I insisted that there had to be someone else I could speak with and then she hung up on me.

My most recent AT&T phone bill was higher than usual. When I called AT&T to ask why, they told me that ILD TeleServices had somehow accessed my account as a third party service and charged $15.00 and $13.00 on two separate occasions without my approval. I don't even know what ILD TeleServices is. I am contesting the charges with AT&T, and have told them to deny access to any third party in the future, which they said they would do. Hopefully, this will resolve my problem. I am very careful with my phone usage so any additional charges are very disturbing.

I have AT&T landline service. My monthly bill is automatically deducted from my checking account. This month, July 2011, there was an extra charge on my phone bill for $12.95 from a company called Compufix, LLC and billed by ILD Telecommunications, Inc.

When I called to complain that I never contacted this company, Kim told me she would cancel the service. I explained that I never wanted any service. Compufix is a tech support company. She explained that she would cancel the service. I then asked her about the $12.95 I had already paid. She put me on hold to talk to her supervisor (maybe) and then came back and said I would get a refund in 2 or 3 billing cycles. I then pressed her to identify what that meant and she said probably in November 2011. I told her this service was allegedly started on June 10 and I paid them on July 13, 2011 since I have automatic billing with AT&T. I asked Kim why it should take 4 months for a refund. She then said she would expedite it and I would get my refund in 2 or 3 billing cycles. I again pressed her to identify a billing cycle and she said I should get my refund in August or September. I thanked her and hung up.

Somebody has to put a stop to this. I have no idea how this company even got my phone number. I have never contacted this company, Compufix, LLC. I'd sure like to fix them and put them out of business.

Out of no where I rec. my phone bill yesterday from verizon and ILD Teleservices added 89.00 dollars and some change to my normal. I never give permission for any of thier so called servicies. IT IS FRAUDULET!! TO STEAL!! Intentional deception,deceit,Trickery. GIVE THEM HELL!!!!!!!!!!!!!!!!!!!!!!!!!

Fraudulantly chanrged $42.50 for 5 months. No authoriation given. Said they would provide me a "courtesy" refund of $85. Working presently to receive full refund. Something needs to be done to prootect consumer from entities like ILD .

I received 3 unauthorized charges on my Verizon bill for companies never authorized, ILD Teleservices, PaymentOne, and MyAutoBackUpService for 14.95 each. The last company listed also bill me last month, I I contacted Verizon on 6/22 to have reversed and to put a cramming block on my number, but 3 new charges appeared again after that date.

This type of cramming has been on local news, and now I have to try and contact these companies to try and cancel some sort of service I never signed up for. I refuse to pay this charges which may effect my credit score adversely. Something needs to be done.

In January, I noticed unauthorized charges on my bundled Verizon bill (phone, wireless, Fios TV and internet). When I called Verizon about the charges, they told me the charges were from a third party; and they gave me their number to call. When I called them, they would not refund me any money, but they did say they would cancel the services. The names of these companies/services were Information Tech, who charged an Information Technology monthly fee; Payment One, billing on behalf of WebTVExtreme, LLC; and My Autobackup monthly service fee, billing on behalf of Enhanced Teleservices. Charges from all, but the Member's Edge, LLC from ILD Teleservices, stopped.

I have no idea who these companies/services are, nor did I agree to or authorize payment for these services. I don't believe the actual services even exist. I then noticed in June that I have been billed $14.95 monthly from ILD Teleservices /Member's Edge, LLC since Dec. 23, 2010. I called Verizon again about this and they said they would block all third party billing from now on, but gave me a number to call to settle complaints with the company. The number is listed above. When I called ILD Teleservices, they took my name and phone number, then transferred me to 1-888-737-7277, which they said was Member's Edge, who charged me. Twice, I was transferred to this number which played awful music while I was on-hold; and after about 5 minutes, a voice came on and said "goodbye" and I was disconnected.

I never signed up for AT&T long Distance. Four years after I set up my account, I started receiving long distance charges on my phone bill. I called AT&T to complain about the charges. The first man I talked to said I have not used long distance and that he would reverse the charges.

He only reversed the charges on the next bill, not the current bill. Then on my next bill, I got the $2 credit, which should have been $4 and a $4.79 charge for cancelling long distance. What a scam.

I called back and this lady said that in 2009, I made a long-distance call. ** I said, I want a credit for these fictitious charges or I am going to cancel my service with AT&T. Happy I thought I was, then on my next bill I was charged $25.90 for ILD Teleservices (18004334518) for supposed computer maintenance, which I never signed up for and was scammed again by MA Bell who think they are gods.

Good thing that the government bought over 3,000 of the helicopters and MA Bell informed the enemy where they would be and probably supplied them with arms to shoot them down. Another three billion dollars down the tubes. Multiply that by 100-fold nowadays. ILD Teleservices employee, Christien **, promised me a credit for all services. Still have not seen a credit.

I think AT&T is still trying to get back at the US government for busting up their monopoly. And the US government lets them get away with murder.

For the last three months, I have received a charge of $13.53 (including tax) on my CenturyLink bill for my home phone bill. After calling CenturyLink, I was told that I had to call the third party provider, ILD Teleservices, to complain, which I did.

They advised they would remove the charges and credit me for the previous month's charges. I had no idea what this company is nor have I ever authorized them to charge on my phone bill. I never signed up for anything and I want it stopped. CenturyLink can't or won't help and when I called the number listed above, I got a recording saying they will call back in 24 hours. I want the $13.53 times three months taken off my CenturyLink bill and for them to stop charging. If CenturyLink can just add a third party charge to your bill without checking, then I don't understand why they can't remove it.

No telling how many people are being scammed. What a ripoff.

i received my verizon phone bill with unauthorized charges for ild telecommunications. i never heard of the company and certainly never signed up for or authorized their services.

I viewed my June 2011 ATT bill and I noticed a charge from "CompuFix" for tech support billed by ILD Teleservices. I called the number on my bill and they said that someone from our household authorized this charge from their computer or laptop. This did not happen and they are fraudulently able to charge this through a third party billing? This needs to stop!

These people ILD Teleservices or "Communications Network Billing" http://www.comnetbillinc.com/ have been leaching themselves onto our AT&T billing since April 2010 and we JUST caught itA company called me in March of 2010 and tried to get me to sign up for their long distance posing as AT&T and saying that nothing will change, we will just be saving money.

I immediately called AT&T and put a "freeze" on our accounts because the call was suspicious. AT&T will credit these charges but I felt I needed to alert you to this fraudulent company. I have tried calling all of the numbers listed on their website and the 800-433-4518 number on our AT&T bill each number has the same recorded greeting saying to call back during business hours 9am to 7pm.

Thank you and I hope this company is put out of business immediately.

Absolutely no help at the phone number 1-800-737-4009 which was provided to me by "Members Edge" to call and complain. I keep getting sent to different phone numbers ALL stating the same thing and none of them can credit me with the !$179.40 we have paid since supposedly signing up for their services. The person "Flavio" gave me another number to call to complain and try to get a credit.

The above listed company has been fraudulently billing us through our land line company of Centurylink for services we never signed up for.This has been going on for 12 months and when I called the listed phone number was told I had to contact ILD Teleservices as this is the actual company we supposedly signed up with. The services are supposedly for text messaging and e mail services NONE of which we do on the phone.

This company kept charging my phone account. I called the number on my bill and they gave me a difffrent number. Nobody answered me and when they did they acted like they didnt know what i was talking about.

My monthly phone bill from Century Link contained a $47.45 charge from ILD Teleservices. I had no idea what this charge represented. I had never heard of or authorized ILD to bill me. I phoned ILD and got a recorded message, it asked that I leave a message with my phone number and that they,ILD, will return my call. Never happened. I called Century Link, they said they have to post ILD's charges to an account when a customer contracts with ILD for phone service. I told Century Link I never heard of ILD. Century Link said they will remove the charge from my monthly phone bill. Let's see.

On 5/28, my husband was in Nebraska, his cell service had no signal and he hadn't talked to me for 2 days and he wanted to call home and tell me to get on the computer. He is a truck driver. I answered the phone and was told I couldn't accept a collect call, when I know I can, but I wanted to talk to my husband, so I entered my debit card info like it said, I could to accept the call. The call was essentially 30-45 seconds. I checked my account later in the day and there was a charge for $5.00, which is completely acceptable, a little high granted, but I was ok with it. Now 2 full days later, I have a magical charge on my account from ILD telecommunications for $36.25.

I was floored, and how could that charge just appear days later. Anyhow, I tried to get on the phone with the company to no avail, granted its memorial day, but they have numbers listed everywhere as 24 hours 7 days a week numbers. But lo and behold, all these office numbers are closed. Anyhow, my word of advice these guys are scammers, and something needs to be done. At least my credit card said they would give me back my money but I still can't get it back for a week. But regardless, I'm scared more money is gonna come up missing. My credit card company said I would have to call these people to make sure a stop was put to it. Thanks.

In April and May 2011 there was a monthly fee charged on my bill itemized as Intellidiets. It was billed by ILD Teleservices, Inc. The 800 number listed on my bill was a porn site and there was no option to talk to a person or do anything but give them my credit card number. I googled Intellidiets and located another 888 number. I called and the customer service representative did have a record of my account. The service was canceled, but they refused to credit me back the 40.00 for a service I did not authorize. Something similar happened on my account last month and Centurylink was supposed to place a block. Obviously, this did not happen or ILD has a way of getting around these blocks.

Our long distance service was moved away from AT&T and was billed by ILD Teleservices without legitimate authorization. We were billed approximately $200 over several months before anyone noticed the change in the bill.

I saw a $15.95 charge and a $12.95 charge on my AT&T bill. I went directly to the AT&T store for help. They contacted their billing department who reversed the charge and who also put a lock on my account so something like this cannot happen in the future. FYI: these charges appeared on my April/May 2011 bill.

We didn't order their service but they keep billing us and I want them to stop. Can't even contact them. Yes they have a phone number but have you ever try to contact them? All you hear is music and recording. That's how busy they are. Please help. Thank you.

They told me that it would take 3 billing cycles for the credit. I haven't seen anything yet. Based on all the other complaints that I've seen, I would also like to know why this company is still in operation. This is fraudulent activity and should not be allowed. I've warned all of my friends and relatives to be on the lookout for extra charges on their bills and shame on Verizon for allowing this to happen! While it's only $12.95 plus $0.65 taxes, it's still my money and I don't want someone scamming me.

ILD charging outrageous amounts of money for unauthorized services for long distance/international calls. For the last two months, I have been charged a total of $735.25. I contacted AT&T (Pamela) for the first month (Dec 14th through Jan 13th, 2011) charge of $478.46. I was told to disregard the charges from ILD as they would be taken care of within 3 billing periods and received a confirmation of dispute: ********. I just received a bill for the month (Jan 14th through Feb 13, 2011). This bill, yet again, contains charges from ILD for the amount of $256.78. Furthermore, the long distance calls/charges are not itemized. I am outraged with the charges and even more outraged with AT&T for allowing this crime to happen to their consumers.

This company started billing my Verizon bill for $14.95 plus tax. I did not sign up for this service and I have never heard of this company. Why would I sign up for a service that is provided for free by my phone provider? This company is nothing but a bunch of thieves and should be investigated by the federal government.

I have noticed since November 2010 that there have been charges of $14.95 and as much as $29.95 to my AT&T telephone bill. I called their 1-800 number and was told that they had no one available to talk to me and that someone would call me back. No one never did. My question to them was what were these charges for. On my bill, it states "YCP Network-E-fax Service Monthly fee. Provider not affiliated with AT&T. For questions call 1-800-433-4518 or visit www.ildteleservices.com." I never heard of this before and I would like to report fraudulent practices by this company. They should give a total credit to my account with AT&T. Please help me to resolve this issue. Thank You!

I called the ** ILD number on the bill to question the charge and advise them that I did not sign up for any service. They cancelled the billing but did not issue any credit and sent me a letter describing how to get a credit from you IP Address. Are they ** ? I am still in the middle of trying to get a credit.

I to was billed fraudulently for a service of Comp U Fix, inc by ILD Teleservices. After speaking with AT&T, Comp U Fix, and ILD (twice), we are still getting billed. Hopefully it will end as they have stated (twice). Is there not a lawyer who sees this as a class action suit? I am sure he would have many willing clients.

Continual billing of $12.95 a month with no end in sight.

This company illegally put charges on our AT&T phone bill. They stated that these charges were authorized through my e-mail address, which they most certainly were not. I don't understand how any company can use your e-mail address and then submit billing to another company, and the company receiving the billing then does nothing to check the authenticity of this charge. I am disturbed and appalled that this can happen. According to other complaints I have read about ILD, this happens often. The CSR rep Anna at IDL stated that a credit was issued after my sister called about these charges. But the credit will take some time to show up on the actual AT&T bill. And she further stated that she would not know what website provided IDL with permission to add these charges. I don't buy that IDL. I have no clue as to what website stated that these were legitimate charges for services that a consumer would sign up for and authorize. Bottom line is I did not order anything so this should have never happened. I hope there is a way that this company could be put out of business or fined so heavily for their deceitful/fraudulent practices that they are forced from business.

I was charged for services that I did not contract for. This is the second year that this business put their fee on my phone bill. I can only imagine how much money they receive from people who don't check their statements. What's up with these scam artists? They wasted so much of my time.

ILD Telecommunications slipped in an unapproved services fee on my AT&T phone bill. The service charge from ID Life Guard, Inc. was bogus. No one in my household ever approved the service. It says right on the AT&T bill that the provider is not affiliated with AT&T. ILD Telecommunications is a scam.

I had to call AT&T's terrible customer services to have the bogus charge removed. I may not see my account credited the $12.95 fee for two months.

I saw two charges to my phone bill. I ended up calling ILD, but they couldn't tell me how it got on my phone bill (Frontier). ILD said that they would issue me a check, but I had to pay my phone bill. There are also taxes charged, but I don't know how that will be reimbursed. I'd like to know how in the world did this happen?! I hope you can help me with this. Do you have any insight? It also says "Totaltel Media Monthly Service Fee". ILD Teleservices is a clearinghouse agent for Totaltel Media.

I opened my Century Link phone bill this morning. On it was a 3rd party charge from ILD for Nations 1STMAILMTHFEE. It was dated the 13th of December. I called ILD and questioned them about the $15.84 charge. They informed me that fax service for this phone line was ordered by Pat **. I informed them that I was Pat ** and I never ordered any such service. I only have the phone line for internet service and there isn't even a phone connected to the line. They said they would credit my Century Link account in 2-3 billing cycles. I called Century Link and was informed that I had to pay the charges. Otherwise, I would be liable for a $5 a month late charge until the credit is received.

This company billed me $49.99 + $3.00 PA sales tax for "voice mail" services that I neither ordered nor authorized. When I called, it was not possible to speak with a representative; there was only an automated message. Had I not scrutinized my phone bill, the charge would stand and I would have been defrauded without my knowledge.

Just found an extra charge of $12.95 monthly plus tax added to my bill by ILD Teleservices for Compufix Inc. I never heard nor dealt with either of these companies before. Called the ILD number and they referred me to the Compufix toll free number **. They said they reversed the charges. Then I called Verizon to block third party billing on my account. Per FCC rules, Verizon must allow third party billing unless you call them to block it.

My Dec.2010 Verizon bill contained a third party charge for ILD Teleservices of $14.95. I called the 800 number provided and they told me I filled out a registration form for "Employee Notification Services" on 11/1/2010 @ 8:11:15 am EST. (I was at work in my classroom teaching students, at the time they say I placed the registration), they had my correct email and home address, but the birth date they had on record was not mine. They told me they would credit the Dec. charge of $14.95, but I needed to contact my IP Provider and verify the IP address they had on file 141.151.165.75 (which is not my IP address) and they want me to send an email verification from my IP provider that they have the incorrect IP address on file to credit my account for $14.95 for the Nov. third party charges to my Verizon Phone bill.

In the letter I received from Employee Notifications, if I don't send this requested information to them, via email regarding the Nov 2010 charge of $14.95 and refuse to pay this amount, they will turn me over to a collection agency. I contacted Verizon and told them I did not register for these services and would not be paying any charges for ILD Services for Nov. or Dec, 2010 and want a block put on my account to stop this company. ILD Teleservices and Employee Notification are internet scams and somehow they crammed my computer. I will not email the info requested regarding my IP provider to Employee Notifications for fear they will tack on more bogus charges to my account. I am disappointed Verizon automatically accepts these third party billing charges without first notifying their customers.

AT&T is allowing ILD Services on behalf of US Music Find, Inc. to charge a monthly fee of $14.99 when I have never heard of US Music Find, Inc. I never authorized this charge, but AT&T was happy to tag it on to my bill for the last 3 month, Sept-December 2010.

This company crammed my local phone account with a $14.95 charge for a service called Employee Notification. Verizon took the charge off the bill and put a 3rd party block on my account. Apparently, according to Verizon this Employee Notification service is for employers to use in sending out messages to all their employees. Trouble is I'm retired and certainly do not have any employees. ILD has a lot of negative comments when you Google them. Most are for their fraudulent cramming activities. Fortunately, Verizon has been very cooperative in getting this problem corrected and stopped from recurring on my account.

$39 charge added to our phone bill for marketing services we did not order or request. Looking online it appears that people have been complaining about this for years.

Accidentally locked myself out of my car with my phone inside, so my only choice was to use a payphone. Went through the operator and was told the charge would be $1 for a long distance call. However, I didn't have any change so I used my credit card. I made two calls, each lasted maybe a minute or two. Was charged $26.53 for each call. At no time was I informed of the difference in rates. This practice has to stop. People need to be informed about what they are going to be billed for before it happens, not after, so that they can make informed decisions.

i haven't talked to anyone at ILD yet but they put a charge on my phone for a wrong number called on 11-5-10. I just received my bill from AT&Tt with this phony charge on it $7.57 for a wrong number! This is a scam. I will be on the phone in the morning to AT&T about getting this off my bill. Something should be done about a company that tries to take your money like this. How can this be legal!

On Nov. 5, my step son was in another state and had vehicle problems. He called my home phone and when my wife answered, she was told that she would need to give them her debit card number for the collect call. The call lasted about 5 minutes and our bank account was debited for $87.45. I called the company and spoke to a customer representative and he told me that if she had asked, she would have been told the rates. Well, you don't expect $87.45 for a 5 minute collect call. This company is a rip-off and should be investigated. This is unethical. Our bank account was charged $87.45 for a collect phone call.

I had a charge on my phone bill from a company called ILD Services for $49.95 for a service I never even signed up for. They had no confirmation number to give me and could not prove with any paper documentation that I had agreed to these charges. They were representing a company called Search Local that represents businesses. Since this is a personal phone line, I don't quite understand how they came up with this idea. They told me to contact Search Local to have the services dropped. Search Local said that they would drop the charges and give me a confirmation number, but said that it would take up to 4 months to get the charges removed.

They said that I now owed $99.90 (2 months worth of charges). They said to make sure and contact my local phone provider to let them know that they would be crediting my account. I called CenturyLink and spoke with a very nice lady who made notation on my account and said that this is happening a lot lately with this company, ILD Teleservices. She said that I would also need to pay the full amount of my bill every month until the credit was run or risk getting a late payment notice. I told her I wasn't going to pay it. Worst case scenario, they shut off my landline. I'm not giving ILD Services one red cent. They are nothing but scam artist. I don't understand how my local phone company can let them do this. I had a block put on my account that will stop outside billing from being put on my local phone.

Same as all the others complaining. Charges the last 2 months September and October 2010 for $14.99 a month for something we have no idea what it is on our AT&T bill. Called to cancel. Got a confirmation # but is still being charged to us.

I agree with all the previous complaints. My final solution was to call my local phone company. They said that they would take the charge off my bill immediately. ILD said that it would take them two or three months to correct my billing. What a scam outfit they are.

Back door fraud is going here. I am doing a complaint about this company for items they said my wife order with her e-mail and then said they sent confirmation on that order. My wife doesn't delete her e-mails, went through her e-mails back to the date the suppose confirmation e-mail was sent and saw now. This company does shady business, handle 3rd party items and ripping off people. This is not right and should be stopped. It was on my phone bill for Nations 1st comm.

For voice mail that isn't set up on my end and don't know how to set it up for $ 14.95 a month. I called ILD Teleservices and ended the voice mail. They did give a conformation # 8374977 and said we will be credited 29.90 in December, being charged for 2 months. I can't put a block on my home phone for third party items until I am credit that amount, so this is a big rip off and needs to be stopped. Back door fraud needs to end now.

We are contacting your office to alert you to a business that we feel charges excessive and criminal rates.

On 10/28/10, we were traveling on Interstate 81 from Pennsylvania to North Carolina. We had the unfortunate experience of having to use a public pay phone provided for travelers at three separate public rest stops. The instructions on each of these pay phones stated that we could use $1.00 cash for two minutes of talk time. That seemed reasonable, but none of these phones accepted the coins and would not put the calls through. This forced us to use our debit/credit card.

At no time while placing these calls were rates stated. A few days later, we checked our bank balance and discovered that we had been charged $79.25 for the three calls that totaled less than four minutes! This included a charge of $15.00 for three calls that failed to connect. These charges were billed by ILD Teleservices, Inc. A quick search on the internet revealed many complaints about excessive charges from this company. We have to wonder why this company is permitted to continue to operate this way?

We contacted ILD by phone on 11/02/10 and spoke with a customer service representative. After expressing our displeasure with the astronomical rates, the service representative offered to drop the $15.00 charge for the calls that never went through and gave us a 25% discount as a courtesy. That still makes $48.19 for three and a half minutes of call time!

We feel that ILD Teleservices, Inc. preys on unsuspecting customers. Please consider this letter a formal complaint and add it to any others you have received. We hope that you will take the time to investigate the unethical business practices of this company.

A charge of $14.99 appeared on my AT&T phone bill in September. I called the company and complained. They said they would cancel the service and issued a credit # 13114. I have no idea what the service was for, neither did I understand what the representative was talking about. I had to call again and complain and got another credit #13180. This is a scam. AT&T should not allow this. A lot of people would not catch this.

Recently I was the victim of a scam by a pay phone billing company that charged my debit card $17.55 for a 27-second local call. I think others need to be made aware of the dangers of using debit and credit cards to pay for phone calls. For more details, I posted about my experience about it on my blog.

I am 62 years old with Parkinson's disease and a spinal stenosis and have been off work for medical reasons for a little over a year. I currently have no working vehicle and am dependent on friends for transportation. I am subsisting on meager disability insurance payments. When this charge showed up on my bank statement, I had to find a ride to the bank to deposit the small amount of cash I had on hand in order to avoid an overdraft.

I noticed a new charge on my September 18 Verizon business account bill for my husband's corporation. I called the 800 number (ILD Teleservices, Inc.). It was a $53.07 charge including state tax charges beginning September 2. The person on the other end said that they would take the charges off and refund immediately--of course, I knew that they wouldn't do that because they are scam artists. I called Verizon and asked to block any third party billings. They wouldn't do it unless I paid the charges. This month, on my October 18 bill, I get the same $49.95 plus tax on my bill. After 26 years with the same telephone number (for our business, no less), I am ripping it off the wall and will deal no further with Verizon either.

There was a charge of $14.99 on my phone bill for "US MUSIC FIND, INC. - MONTHLY SERVICE FEE." I did not know what that was so I called my phone carrier, AT&T. They told me I had to call ILD.

So I did (through a very static phone line) and was not able to understand what the person said. They told me I had signed up for a ringtone service online. When I told them I never did that, they said they would credit my phone bill but it could take up to 2 months to be processed. The guy gave me a confirmation number.

Since this happened today, October 28, I will have to wait another month or so to see if the problem was resolved. I don't understand how the phone company can give another company permission to bill someone these charges? At this time I am just reporting this incident and if it isn't resolved, I will report that also.

I was billed for services I did not request, internet services through a company called Everclear Internet. We have cable internet not through this company. I've never heard of it and certainly did not authorize any changes. I can't believe that my phone company would even do business with this company. Evidently I'm not the first to complain.

This is a followup to my complaint of a week or so ago and provides some additional information. In trying to determine how I came to be billed for something I do not need by a concern I had never heard of, I contacted US Music Find and requested documentation of the request charged to my phone bill. They sent me "the original signup information submitted to us online for services." What they had was my name, address and phone number, which could be obtained by anyone from a number of sources.

My home phone is a landline and they advertise their service only for web-enabled phones. The request also includes a mobile phone number which was the same as my landline phone (so they don't check things very carefully). Also included was a signup date and time, a signup IP address and an email address.The email address is not mine and when I checked with my local internet provider, they told me that the IP address on the signup information, and likely belongs to whoever is tapping into my account, is not in Idaho but in Pompano Beach, Florida.

Charges to my Verizon landline account in the amount of $12.95 per month for 42 months. They are sorry, but they are only a "billing" company and they say the perpetrator is Empire Vmail. I did not need, did not want and would never have ordered the so called service. I guess I'll have to "suck it up".

For the past 2 billings, Qwest, our phone service provider here in Denver, has billed us $14.99/mo. by a 3rd party, ILD Teleservices, Inc. for services we never ordered nor subscribed to: US Music Find! What a joke! I called Qwest to complain and of course was told they have "nothing to do with ILC" and to call them. "Nothing to do with them?" I asked. "You send a bill for them, even printing an extra sheet of paper to include in your bill to us!"

What a bogus system and such a scam. I called the ILC number and the immediate outgoing message (folks, does this tell you anything?) was "if you are contesting an erroneous billing, press 99." I pressed 99 and the immediate message was "you have been unsubscribed" -- or something like that. I sent Qwest my payment with a scathing "shame on you for enabling these crooks" note and of course subtracted the $30 bucks from the crooks! The Qwest rep I spoke with allowed that most people don't even check their bill and just pay it! Is Qwest making money off this? They must be! Shame on them - what a horrible provider.

I was billed $19.99 on my AT&T monthly statement for something I didn't order or never would and this is the second time. I think it is time to close my AT&T account.

I got a bill from my AT&T phone company and on the bill was additional services were added, IDL/LDC Teleservices, Inc., which I never signed up for. Some type of boiler room telemarketing and they put me through hell.

My boyfriend got really out of touch with this incident, which he was all ready on Zyprexa for being a schizophrenic (a mental illness that cause inappropriate emotion) that sent him off yelling and screaming. It drove me to the breaking point where I lost some of my hair and experienced vomiting. I almost lost my job over it. I could not function at work and it also gave me great amount of headaches. It made me start hearing loud ringing in both ears it got to the point where I had to take strong pain med.

I got a bill from AT&T with ILD or LDC teleservices, the same company sending me a bill that I never signed up for. Some type of boiler room telemarketing and they put me through hell.

My boyfriend got really out of touch with this incident, which was all ready on Zyrexa, for being a schizophrenic (a mental illness that cause inappropriate emotion) that sent him off yelling and screaming and drove me to the point where I experienced lost of sleep, lost of hair and vomiting. I almost lost my job over it where I could not function at work. Great amount of headaches that begin to make me start hearing ringing sounds in my ears. It got me on taking strong pain med.

Over $20.00 in fraudulent charges had been billed to my AT&T telephone bill. I should not have to pay these as I did not authorize or sign up for this.

On my October 1, 2010 AT&T bill I was charged $7.64 by ILD Teleservices, Inc. I called them on October 8 and October 9, 2010 about this charge and was told it was for directory assistance which neither I nor my husband used. I was told I would receive a check for this amount in 7-10 days from them and she told me to be sure I paid my AT&T bill for the full amount because ILD would refund this amount to me.

After reading complaints on your website about ILD, I am very suspicious of this company about refunding me this $7.64, especially since they told me to pay AT&T the full amount I was billed. If ILD does not refund this $7.64 charge they put on my AT&T bill, I will have to pay for services that were fraudulent. This is a big scam and should be investigated by someone.

Every month on my Century Link bill, I get billed between $12 and $20 a month for services I do not have. Some of the charges are at 12:11 am and 1:14 am - I am not even open at those hours. I have called them numerous times to cancel this service, but every month they send me a new bill. Why do they get to charge and rip people off every month for services they do not perform?

ILD charged my Verizon telephone $14.99 for a ring tone download. As this was an unusual charge, I called ILD. I refuse to pay for this fraudulent charge. I went on the internet to find a phone number to call US Music Find and discovered the information that I wasn't the only one who received this charge. Please do something to control this type of fraud. As I live in Paris, France, it is difficult to follow up on this. I have included my email address.

I had a $14.99 charge added to my AT&T phone bill as a third-party charge. I called AT&T and they said they had nothing to do with 3rd part charges and I would have to take it up with ILD. I can't believe that they dare to make a service fee for 3rd party charges and then expect me to pay them, yet be told they have nothing to do with it.

I disputed the charge with them and put a block on all 3rd party payments (which they said meant that I would get a separate bill from AT&T Wireless for my daughter's cell phone, since their own company is a 3rd party biller!). I then called ILD and they took off the charge and told me it would not reappear but that, since I put a block on 3rd party payments, AT&T might not be able to receive the credit!

Over an hour on the phone and I still don't know how just anyone can sign me up for something and then have my phone company insist on payment. Both AT&T and ILD phone lines were "unusually busy" according to the computer voice. Must have been all the ripped off customers complaining. I'm looking for a new communications provider.

My phone bill was charged without authorization and without consent. I am nervous and concerned this goes beyond my phone bill as I do not know what other information this company has about me. My privacy and my credit are invaded and violated. This company needs to be stopped. They are fraudulently charging customers without their consent. How did they get my account number? Please help.

I crammed my client's phone bill twice now. Call them at 1-800-433-4518 and say it's a vacation home and no one authorized these charges and you want them immediately refunded to your phone bill. Do not take a check, they won't send it. If they give you any trouble say you've researched their company and will gladly report them to the FTC, state attorney general and your local phone company. Then put a block on 3rd party billing on your account with your phone company, they'll try it again 6 months later.

Like so many others here, I just pay my bills on time via the Internet without really going through and looking at them. I noticed on my last bill that there was a charge of $14.99 for membersedge by ILD teleservices that I had no idea what it was. I researched it online and apparently, it is a service that lets you put charges onto your phone bill (for whatever sense that makes). Of course, I have never heard of this and going through my previous statements, it was on the last three.

I called ILD and asked to have the service canceled. She asked, "Do you remember signing up?" I replied, "I never heard of this service before but I'm sure you have a record that says I somehow signed up online." She said yes and took me off of the service hassle free. Then, I called my FiOS billing department and asked to put a block on all third party billing and they did so and reimbursed me for this month's charge of $14.99 very politely.

Of course, the whole time he's doing this, he is also trying his ** hardest to sell me tons of other services which I don't want or need, and which absolutely aggravates me to no end. Long story short, no matter what you do, make sure you call your phone company to have all third party billers blocked. I have read many of these complaints and sometimes there are 2, 3, or more charges that people have not authorized that are on there.

I received $29.90 charge on my CenturyLink phone bill and I called the 888# to see what the charges was about. They made me think that my husband had purchased a private voicemail box. I did my research and found out that it was nothing but a scam. Shame on ILD and CenturyLink for being part of it

I almost left my husband.and was so nervous that I couldn't even speak.

My AT&T phone bill included a $14.99 charge for service from ILD Telecommunications, Inc. This charge was never authorized by me. When I informed AT&T that I was not paying this portion of my AT&T bill, AT&T informed me that there would be a late charge on my next statement since the amount due was not paid in full. How ridiculous! I have read several other complaint regarding the same ILD Telecommunications charges showing up on other AT&T customer billing. What is or can the Ohio PUCO do to stop this fraudulent practice?

I was billed $14.99 on my AT&T home phone bill, and told by "ILD Services" that it was for ring tones by a company called US Music Find. This is a total scam and I got no satisfaction from AT&T as to how this could have been permitted. Both ILD billing service and AT&T say that it will take "one or two" billing cycles to remove the fraudulent charges.

A $14.99 charge was put on my bill from Qwest for US Music Find Monthly Fee. I made calls to ILD that were not returned and then emailed US Music Find. I got a reply back that my "account has been closed, canceled and credited and a block placed on my phone number". Said may take 1-2 bill cycles to appear on my statement. They showed this charge was placed on 8/21/10 at 16 minutes after midnight and showed me with an email address on Hotmail which I have never had. This is an obvious scam and should be reported to authorities and stopped!

A $14.99 charge was put on my bill from Qwest for US Music Find Monthly Fee. I made calls to ILD that were not returned and then emailed US Music Find. I got a reply back that my "account has been closed, canceled and credited and a block placed on my phone number". Said may take 1-2 billing cycles to appear on my statement. They showed this charge was placed on 8/21/10 at 16 minutes after midnight and showed me with an email address on Hotmail which I have never had. This is an obvious scam and should be reported to authorities and stopped!

This been very disturbing to me as I am a handicapped senior with enough other problems without this mess.

I received my AT&T bill. I found a $$19.99 plus tax $1.60 total of $21.59 charge on it from IDL. I called ILD and spoke to a guy by the name of Tony. I asked him about the charges. He explained to IDL was a billing company and the bill was from DIET BUDDIES PRO, INC. I told him I didn't authorize this and I wasn't going to pay for it. He gave me a confirmation number and said my account would be credited in 1 to 2 billing cycles. There should be a law against companies just adding themselves to your account. Maybe I need to charge them for my time. I know if ILD lives up to their word to credit it off and stop the billing from here on out, I will be lucky.

The charged on my Verizon phone bill is $15.70 for Members Edge Email Month Service, which we do not subscribe to. I was told by Adrien that this service was blocked on 8/23/10, yet a charge shows up on my 9/14/10 phone bill. This $15.70 monthly is a 10% increase in my Verizon bill and it wasted about 30 minutes a month of my time waiting for ILD Teleservice customer service to answer the phone.

My employer asked me to investigate a charge on the company phone bill, which I processed, from IDL Teleservices. As it turned out, the company was charged $51.00 for a 'debit adjustment,' but was also credited for the same amount, so we weren't out any money. I called IDL. They explained that the charge was associated with a collect call secured with a debit card and ultimately billed to our Qwest account. I have not been able to get a straight answer out of any of the half-dozen idiots I spoke to at IDL.

I also called Qwest a few times, but they have nothing to do with the charge (they are required to place third party billing charges on your bill unless you request that it not be done). All I want is to find out why the charge was made in the first place. I have read about IDL a bit online, and, of course, there are numerous consumer complaints against them.

I received a toll-free fax number from the first rep I spoke with, and diligently faxed the page with the bogus charge to them. I heard nothing. A subsequent call to another rep yielded a different fax number, and I was told that the first fax was wrong. She would email the 'right people' immediately and they would call me. Again, nothing so I placed another call. This time, I was told that the company didn't use a toll free fax number! I faxed again and am currently waiting for a reply. You can probably guess how hopeful I am that this will ever be resolved.

I'm cramming by ILD Teleservices at $14.99/mo. Charges are also unauthorized like so many similar complaints. I left a message for them to remove me. I will contact Qwest to delete this from my bill.

Fraudulent charges from **** appeared on my AT&T bill. They claimed it was for a ringtone service. **** is just a scam company. You can never speak to a live person. The people at ILD were incredibly rude and it's obvious they are aware that they are part of a scam. Any questions I had were answered with double-talk and scripted responses. The supervisor I spoke to at ILD, Ron **** was immediately hostile and did nothing but talk over me. I have filed a complaint with the BBB against **** and am going to file one against ILD after seeing how many people they are doing this to.

I received a $14.99 unauthorized charge on my AT&T phone bill from US Music Find which was processed through ILD Teleservices. US Music Find provides a cellphone ring-tone service through its website, charges a monthly service fee and ILD processes their fees to individual landline accounts. After doing some more digging, it turns out an unknown individual had opened a "Hotmail" email account using my husband's name. In the 22 years I've been with my husband, he has never had an email address with hotmail or anyone else for that matter. So whoever it is, stole my husband's identity and fraudulently placed charges on my home phone billed in my name.

I consider these two separate instances of "Identity Theft and Fraud". Complaints have been filed with AT&T, ILD Teleservices, the FTC, Michigan State Attorney General, US Music Find, MSN Hotmail and we will soon be filing with the local sheriff once as much information as possible at my end can be complied. I have also requested that AT&T block any and all third party charges to our home phone. I encourage anyone who has fallen victim to this type of crime to file complaints with all the proper authorities and have their landline blocked from third party charges.

I have my home phone service with AT&T and I noticed a charge for $7.14 from ILD Teleservices, Inc. I contacted the number on the bill and asked what the service was that I was being charged for. The lady was nice, but could not tell me much as she explained that her company was a billing company for many other companies. I asked which company was billing us for this charge and she did not know. It all sounded strange to me. She said they would gladly send me a refund check and that I should pay my phone bill in full. She gave me a confirmation number and said it should take 7-10 working days to receive the check. She did not try to say that I did use the service or what the service actually was.

I contacted AT&T and the agent I talked to had never heard of the ILD Teleservices, Inc. I encouraged AT&T to look into this company since they (AT&T) were being used by this company to collect money for "services". The bill explained that it was a "calling 1015158000 Directory Asst. Fee". My husband nor I could recall ever using such assistance. We always look up phone numbers in the book or online. If we used their services, I am clueless as to what it was. I think the company is a scam. I looked at previous bills and saw that they had charged us in May also. I called ILD and disputed the charge and they once again said they would gladly send me a refund check. They did not try to explain or convince me that we had used "one of their companies". They gave me another confirmation number which I think they made up. I will see if I'll receive any refund check in the mail.

There were fraud charges of $14.95 to my phone (home) on July 29,2010 and August 26, 2010. The company name listed was Member's Edge, which is actually ILD Teleservices. Verizon played dumb.

I received my phone bill from Verizon for September and noticed a charge on my phone for 19.99 from IDL Teleservices. This was not authorized by anyone in my household and we were out of state from August 26, 2010 until September 10, 2010. I called ILD and the gentleman I spoke to told me it was a scam. He also said I would be credited for the $19.99 and I could call my phone company at Verizon and they could put a 3 party billing block on my phone. I did do this right away. How can companies get away with this? And how can Verizon allow this also? We are a retired couple and cannot afford this to happen. How many others does this happen to and does not get caught?

If you have the bad fortune of talking with a call center person in the Philippines, they will give you either an address in Henderson, NV or Boca Raton, FL as the company address. These addresses are only billing mail drops. The correct corporate address is Enhanced Services Billing, Inc., 7411 John Smith Drive, Suite 1500, San Antonio, TX 78229-0442 with phone number 201-949-7000. I know a lot of folks have trouble with the company 'cramming' phone bills, so it would be good if they can actually contact their offices.

A monthly charge of $14.95 was placed on our Qwest phone bill by ILD Teleservices, Inc. ETS on behalf of a company called US Music Find. We never ordered this & don't even know what it is. Qwest did remove the charge from our bill, but stated it is perfectly legal for companies to do this without consumer knowledge. I really question how this can be legal to sign people up for a service they never asked for.

I have been receiving various amounts billed to my Verizon phone bill since as far back as Dec. of 2008, possibly longer. The first call I placed was to the "billing service" who directed me to call another number. I did. They proceeded to tell me they'd credit my phone bill for 12.95 . I got livid and told them I wanted all my money back and I was going to call the better business bureau. Then I hung up and called 411, and was unable to get the number.

It's just an utterly frustrating experience, and I feel absolutely powerless about the whole situation. It's not right, its unfair and the fact that a corporation like Verizon is billing for them make it an almost impossible feeling of total helplessness. I have never received reimbursement and am still being charged.

I don't have the bills on hand though I do still have them so many figure, would be at best a guess probably in the area of 300 dollars.

There were 2 unauthorized charges from this company on my phone bill. I contacted the number given and they said I signed up for a contract service that I did not do. I was assured that I would receive the credits from them and be removed from the list. I never received credit and got charged for 3 more times. I am in the process of contacting my phone company and possibly, lawyer this time. This is a fraudulent company! Unauthorized charges to my phone bill and still awaiting credit!

Charge on my Cox invoice in the amount of $5.49 for directory assistance made on a day that I as away from the house. I called them and told them that I did not make this call and they offered to refund my $5.49 and block this directory assistance. How easy it is to overlook these charges and just pay your invoice?

ILD has been double billing us for our EarthLink connection. They have charged our credit card and charged us again on our Verizon phone bill. They have overcharged us $245.80. They told me their policy was to only refund for 1 month charges? I was on the phone with Verizon who was very helpful and then with ILD for over 2 hours trying to straighten this out. ILD was not very helpful. Very hard to understand them. Not sure anything was resolved.

My phone service was taken over by ILD Teleservices without my permission since the beginning of 2010. I work for AT&T, and I receive my service with a discount. With ILD, it has cost me over twice the amount it cost me prior to them taking over. I had a conversation in February and told them I did not want anything to do with them.

Then I just learned the other day after reviewing my billing that they were still on my service. I called on 8/20/10 and again told them I did not want anything to do with their company. I also contacted my company and told them to block them. As far as I'm concerned, they are crooks. Their service is costing me over $200 in additional fees that got me nothing over my standard service. They said they would reimburse me for some of the charges.

My family decided several years ago that my mother would need medical care due to memory loss. At the time, she was still able to handle her financial business. My family agreed to move in if my sister took over the financial end when the time came. We, in turn, watched over her medical care and we also gave her money to help her with the bills for the house. How quickly medical conditions can change--as we all know. My mom's memory loss got worse, my sister stepped in and took over the bill paying. Mom never questioned us about the bills or charges, my sister never questioned them either. My sister did notice that the phone bill was rather high. She brought it to our attention--we couldn't figure it out either.

Then, it came to our attention a charge we knew nothing about. It was ISP.SECURE.COM,LLC. I contacted them and they said that it was for some protection service to our computer. The charge had been billed to our mom's phone bill for over a year. We had never accessed the account. I cancelled the account and they gave us three months of credit. I requested a reimbursement in full since we did not request or use the service. The representative said that my husband requested service, and three months was all she could do. Boy, did he get an earful, he couldn't remember ordering the service.

Three days later, by chance, I was cleaning out my old email messages. I found an email from accessvm.com about a voice mail service at $14.95 a month. I also found an email from me to access.com requesting cancellation of service to my phone number which was listed in their email. A friend recommended that I type ISP in the computer. Your site was one of many regarding complaints. After reading some consumer complaints, I suspect access.com is associated with ISP-SECURE. I have copies of the email correspondence. I feel that ACCESS/ISP cheated my mother. What can I do to get her money back? I feel terrible and responsible. Can someone help me?

Charges were being made in my name and my brother Darrell's name by ILD. The told me that they billed for several companies. Finally, they gave me the number for Nationwide Voice mail until I mentioned that I had already contacted the police, but their Tech. person was in Richmond. The other man that I talked to said he would credit my phone bill with $109 plus tax. My mother is 85 and the bill is taken out of her bank account so she didn't notice the charges. Nationwide Voice mail said that they charged $13.44 per month plus taxes and they kept asking me if I was satisfied. I told them I would see because the charges added up to more money than that. The man said that ILD probably charged for other companies and that this was why there were bills as high as $52.62 on mom's bill.

There were also charges from Streaming Flix from IP address xx.xxx.xx.xx. Streaming Flix has so far only agreed to a 90 day reimbursement. Neither company ever called to verify that mom had ordered from these companies. ILD said they billed for Teleserve.com and EZ Track and Nationwide voice mail. They only gave me Nationwide's number and the IP address of xxx.xx.xx.xxx. ILD tried to convince me that IP addresses changed. He tried to say that my computer was probably old. It's less than six month old. ILD blocked the charges to my brother Darrell and gave me a confirmation number but said nothing about reimbursement. Streaming Flix had charged to mom's phone in my name, sent me a copy of my "agreement", but the IP address is wrong. They blocked all charges to me, which were $14.88 per month.The 67 IP is through HughesNet and the 216 IP is through NAXS.com in Waynesborough VA.

ILD said on Aug 5, I was charged $39 on mom's phone but to ignore it. I have written Streaming Flix an email at the email address from where the copy of the "contract" was mailed to me. I do not know what the other ILD charges are for. Century Link phone company alerted me to mom's charges. I know that the first four month of charges from ILD amount to at least $118. The $109 does not cover the eight months that this was going on. It can only cover less than what Nationwide Voice mail reimbursed mom. I still need to figure out what the $28 per month that Century Link said was being billed to Mom.

March was way higher than the combined amount for Streaming Flix and Nationwide Voice Mail. The August amount was also higher than those two companies. I was not told the names of the other two companies and was not told by ILD that I would receive anything except the last ninety days of charges. My computer and all computers have an IP address. These companies should also know where they were sending the films, music, and voice mail to. My son is in college and every penny spent is a problem.

Mom was overdrawn at the bank for $1,200 and as her electric, her mortgage and her phone are taken out of her bank account. This would have caused her to overdraw because she always makes sure her known bills are covered. I am going to tell the police everything that I know about the charges, the IP addresses, the companies who charge through phones without verification. IDL nor Streaming Flix did not verify the "contracts". Whoever did this, knows that my brother and I live with my mother. I don't know if the charges go farther back than January.

Charged $47.98 for a 5 minute collect call made from 20 minutes away from home. There are numerous complaints against this company and I cannot believe they have not been shut down. Where is our protection that is suppose to prevent consumers like me from scams like they are running?

I accepted a collect call and I was charged $5.00 twice. The next day, I got charged for $16.36. What a rip off.

I noticed a charge of $14.00 on my AT&T bill for "ILD" and had no idea what that was. I called the number on my bill and asked them about it. They said that my late husband who died in July 2000 had signed up for the service over the internet in January 2010!

After spending my entire morning on the phone with ILD and AT&T, I was told the charges would be credited and stopped. I got absolutely no satisfaction from ILD or AT&T regarding how I could have signed up for this service by my husband who has been dead for 10 years, and how AT&T can in good conscience continue to let ILD bill through their company. AT&T customer service admitted they get "hundreds" of complaints about ILD every day.

This is an update to my submission yesterday. I called them and found out the break down of my charge. Time spent on phone: 51 seconds, 3 minutes time blocks. $2.24 per minute for total of $6.72; $10.49 for operator charge; $2.50 for non-subscriber fee; $2.00 for property owner fee, $6.51 for local, state, fed taxes. Total of $28.21. This is predatory pricing and needs to be stopped.

I received a collect call from by brother who was calling from a remote camping area. I knew he would call and accepted the collect call from the operator and gave them my card number. We spoke for less than 2 minutes, him just giving me directions. Tonight, I discovered they charged me twice: An ILD Teleservices in Oakland Park, FL charged me $5 and an ILD Teleservices in San Antonio, TX charged me $28.21. I have just discovered this and plan to call them tomorrow morning about crediting my account, but I'm not optimistic.

MyIDWatch has charged my mom's and my brother's phone bills for $14.95 each and said that I was the person charging it to their account. I have never heard of this and I have never used whatever product they offer. I don't understand how I could be doing this when I have no association with AT&T or any company offering MyIDWatch.

Noticed an unauthorized charge on my AT&T bill. When I called them they said nothing they could do. I would have to call ILD, the company that billed them. After three calls and talking to a manager, he said they would see about crediting my account but would not tell me the person authorizing the ringtone bill. I told him someone had impersonated me and I want to know who and he said, "None of your business. Take it up with law enforcement." Not so much the money stole from me as much as it is someone taking my identification. Asked AT&T why they cannot protect their customers and they blamed FCC. I will carefully check from now on my bills, especially my AT&T telephone bill. I do not have a cell phone, do have a Tracphone, so why does AT&T allow a ringtone service to charge me?

Check your phone bill. ILD has been piggybacking on our AT&T bill for 6 months charging us $49.95 a month. They stated our receptionist authorized the charges. This is crazy and a serious issue. The phone companies need to be more responsible with their contact and customer lists.

A few months ago, I noticed that my telephone bill (AT&T) had been higher. I pay online and ignored it for a while. Finally, I went through the hassle of opening my account and getting specifics. There was a monthly charge of $14.95 from a third party ILD Telecommunications that I did not recognize nor ever remember signing up for. I called them and they said E.D. R. had signed up and I told them my initials were E.D. (but NOT used at all online), but that I never signed up and I wanted to stop whatever this was immediately. She said they would stop it and refund my money but that they would pursue the person signed up. I said that all they had was my name and address so did that mean that they were going to pursue me? The woman admitted that the service was signed up by an Edward R. I told them no one by that name lived at my unit.

I want to know how they got my address if the name has no association with my address. I have read several complaints about these people and am afraid it is a scam. I called AT&T and told them about this possible scam. She said she would block third party access but it would take a few months. She then proceeded to try to sell me services I didn't want.

A charge for $42.95 showed up on my July 2010 bill. I called Verizon and they said they would remove it. They also told me it was for web design services. Funny, I don't have a web page!

We're a small business and we received a call from Comm. Network Billing saying that our AT&T account had billing errors and to correct them we had to answer several questions only with a "yes" answer. When I answered No, it kicked me back to a salesperson that told me I answered wrong. I finally hung up and called AT&T, which told me that it was a slammer and I put anti-slam protection on the phone lines. Alas, to no avail. I was still billed a third party billing service for long distance of $21.87. I called to remove it and hope it goes through. I was so irritated to be lied to and have to spend many man hours trying to correct a scammer's mess.

A friend was stranded and called collect and I used debit card. I checked it was for $5. Next day, I got a charge for $3495. I waited on hold for one hour, no results.

On October 2009, a company named ILD charged my Verizon account for an answering service that was not authorized by me. I called ILD and was informed that they were just a billing company for another service, but they did give me credit for charges. In July 2010, I again was being charged on my Verizon account for an email service that was not authorized by me and again, it was ILD that was billing my account. I spoke with Chantel and her supervisor Cathy at ILD who have stopped the charges and will credit my Verizon account. The company they said that they were billing for was Members Edge. Their address is: 1 University Plaza Suite 307 Hackensack, NJ 07601. They were unable to give me a name or a telephone number for Members Edge. The address given for ILD is in Ponte Vedra Beach, FL, but the two people I spoke with (Chantel and Cathy) said that they were in San Antonio, TX.

My son was stranded at the Atlanta Airport on July 19th with a dead cellphone and made a four-minute collect phone call. He had to get the operator to assist and I was asked for a debit card, but since my son was calling my cellphone, I figured they couldn't bill my cell. Admittedly, I didn't ask the rate, and assumed I'd be charged a little something but not $41.50 for a four-minute collect call. This is robbery.

I had to make an emergency call from a pay phone in Annapolis while visiting a relative at the Naval Academy. This company billed my credit card 3 times, $14.32, $12.40, and $14.42 when one call was incomplete (40 seconds) and the other two brief calls were a minute or less. I called them to report my issue with these rates and they would only remove the one charge for 40 seconds. I think this is highway robbery since their company is not noted at the pay phone nor are the rates obvious at this location.

I received a call from a young man who said that he was from Qwest and that he could lower my long distance bill on my business account. He transferred me to ILD Teleservices, who then asked me a list of questions. I hesitated to answer them, and was transferred back to the person who said he was from Qwest, my telephone provider. He then answered my question that he was from Qwest, and this is a service for my account. I was transferred back to ILD Teleservices, then terminated the call. When I tried to pick up the phone to make another call, they were still on the phone, and hung up again.

I called Qwest and reported this, and they indicated it is a scam, not their program. I received a bill today with my phone bill in the amount of $50.00 for Connect to Purpose from ILD Teleservices. I called and told them that I had cancelled the call. They indicated they would give me a credit within the next 2 billing periods. It caused $50.00 in unauthorized charges and a lot of aggravation.

I made 3 emergency collect calls from Verizon payphones at Logan International Airport and was charged a ridiculously high rate. I dialed this number 1-800- on the payphone, which claims to offer reduced collect call rates compared to other collect call services. I found on my debit card statement that I was charged.

I had a $9.99 charge on Alltel phone bill. I called Alltel, they said they could not take off charge because it was a third party billing and that it would probably show up one more month. We did not make this bill and it is not right that we have to pay for it. The Alltel operator said that this sort of thing happens all the time and the consumer just has to pay it because the laws are too lax or nonexistent concerning this type of fraud.

We found an unauthorized charge on our CenturyLink telephone bill. It was to a Delton Smith Island Tours and Transportation, Negril, Jamaica. We know this because we pulled the number up on Internet search. The charges are $92.38 and we were not in our office and have tight security so the calls did not originate from our phone. We have worked with Century, they transferred us to ILD Teleservices, Inc. They told us they could not take the charge off. It was from BBG Communications. Caine ** of India said he could remove $25.66 from our bill, but we would be stuck with the $66.72 remaining because he could not take full amount off.

We were chagrined at four calls within a two hour span and would like to see that someone be responsible for removing these charges. We need to be sure that BBG and ILD Teleservices, Inc. are reported to the Federal Trade Commission for fraudulent charges. You should see the complaints on internet that have been reported about these people. Should we contact Washington ourselves and get this documented? We need to be sure that these people are not in business anywhere in the world. I expect to hear an answer and not just filed in a file 13.

I never signed up for this service and I can't get a hold of anyone. I was billed for $7.14, no explanation. Centrytel said they were not responsible for this part of the bill. I want it removed or my phone number changed so it won't happen again.

Unauthorized charges made to my phone bill in May 2010 and June 2010. Contacted, told they were a company that provides the services for browsing and streaming live video on internet. When researched, found out they were a 3rd party billing. When told by ILD that the charge was authorized by a "Matthew " which is my 18 y.o. son, he did not have memory of it. Checked his stuff and not there. The charge was to my home phone account that only has my name on it. I authorized no charges. Can not reimburse for the month of may but is sending a check to me for the June amount of $14.95.

Recieved an amount of 14.95 on my AT&T phone bill from this company. I or no one in the household subscribed to this. I have contacted them through email. Because my phone has been disconnected. This is sad this is happening. I have had this happen with another company. These people just want to earn a extra buck. I am so tired of these people getting away with this. I have contacted my attorney about this .He is currently investigating them. I hope they can be stopped. They are nothing but scammers. I am also reporting them to the better business bureau

When I got the charges from the same company on our business account I called immediately, told them to take my name off their list and block any further of their illigetimate charges. Called ATT and had them block as well. Charges were reversed on the next bill (JUNE 2010) but they had ADDED ANOTHER CHARGE! So went through the whole process again another hour on the phone straightening it out with ILD & ATT. THIS IS NOT RIGHT!

This is big time fraud using ATT as an acomplice to this fraud. If you dont check your bills closely, they can clearly add up the fraud.

When I received my current bill from AT&T, I had a $7.57 unauthorized charge on my bill. I called AT&T and was told I would have to contact ILD Teleservices to find out what the charges were for. When I called them Gabriel told me it was for using directory assistance. I explained to him that I do NOT use directory assistance and and that I wanted the charges removed immediately. He initially told me that he would issue a refund check to me and I explained that was not acceptable and that I wanted HIM to contact AT&T and reverse the charges. I do not understand how a third party can bill me on my phone bill without my authorization! This company appears to be scamming people by placing fraudulent charges on their phone bill!

ILD Teleservices, Inc. billed $50 on my Quest small business phone bill. When I called they said I signed up for Connect to Purpose which is a webhost business. I know I didn't sign up for any service on the internet because I have a business website with email already and wouldn't have a reason to sign up. I'm annoyed that I had to waste 30 minutes dealing with this situation when I never signed up to begin with.

Automatically charged AT&T for subcription. Clearly stated did not want and deleted -- but charge happened automatically twice. Working with AT&T to reverse charges. And will contact firm

I found an unauthorize bill on my AT&T landline telephone bill. I do not know were they are based out of. I had typed out a whole statement, but your systmem erased it when I had attempeted to submit this. I can do retype it out of momory later, along with any questions you may have. Thank you.

Bill just showed up on phone bill, They did not have the right Shawn T to begin with somebody just picked his name out of phone book and phone number and was getting free music they would not cancel services. Called three time to cancel services would not. Paid $60 for a service we never subscribed to.

Received my home phone bill from Centurylink and noticed a charge for 14.95 on my bill for ILD Teleservices INC. This phone line is only used for the internet in my house and I do not even use it to make phone calls, so I know that there is no way that there was a call to this company or any company giving consent to bill me for anything. It is sad to know that people can get scammed out of their money this easily.

Upon receiving this month's AT&T billing, we are again charged $13.21 for May. After you credited the account for the previous $25.90 for March and April to cancel the unwanted service.

I'm not sure of what part of we did not ask for or request this service you understand. PLEASE DISCONTINUE THIS SERVICE IMMEDIATELY AND CREDIT FOR THE MONTH OF MAY FOREVER. I don't want to do this each month.

I am also again contacting Consumer Affairs and AT&T of this unfair business practice via this e-mail. I do not understand why consumers must go through this each month to cancel a service we did not request. I am hoping that by way of this e-mail that either you, Consumer Affairs or AT&T can rectify the problem and cancel the unwanted service once and for all.

I was billed $7.57 for directory assistance that I did not use. This was unauthorized and appeared on my ATT telephone bill on 06-01-10. I called ATT and they removed the charges and said that this is a repeated offense by this company. The damages were emotionally upset over the extra charges since I am living paycheck to paycheck.

friday the 4th, june 2010 i used my credit card to make a call in the public phone in washington dc(union station). the number ,i tried to contact , was unoperated so i left a voice message.i have been charged $5 for that call. today 6th june 2010,i check my statement and i notice i have been charged again $12.94. why you charged me twice ? i need my money back.

Reviewing my Verizon telephone bill of 8 pages I noticed a charge of $12.95 plus 79 cents taxes for a total of $13.74 for services to ILD. I called Verizon and they said they had to print the charge on their bill even though the have nothing to do with ILD. ILD provides no services to me and I did not subscibe to their services what ever it is. Checking my telephone bills I discovered they had been doing it for 4 months. Verizon gave me a number to call and they said they would reimburse me for the four months but it would take at least two months to process my claim. I wonder if I will see my money.

$14.95 charge on my Verizon bill for "joining on-line diet plan - monthly fee" We did not join anything on-line or other. We contacted ILD who said we have to talk to the business billing us through them but the number they gave is jist a voice mail drop

I arrived in the Atlanta airport after a week in Europe and wanted to phone my parents to let them know I had arrived safely. In concourse D I noticed a row of pay phones which allowed for credit card phone calls. I read the instructions on the phone which seemed easy enough. I swiped my card then dialed my parents number in Pennsylvania. They were not home, but I left a message on their phone which lasted less than a minute. I hung up and the phone display stated "no charge for call".

Directly after I hung up, the phone rang again and the display instructed I should pick it up. I did so; I said hello, but there was no one on the other end. I didn't think anything more of it. This morning I checked my bank account and noticed two charges from ILD Teleservices: One for $5.00 and the other for $31.95. I looked up ILD on the internet and noticed numerous complaints. I phoned there customer service representative, Liz, who was very friendly. I described my disbelief that this phone call cost $31.95. She gave me a well rehearsed list of why it cost so much. The biggest reason she stated was that it was an "operator assisted phone call". I told her that at no point did I speak with an operator. I also stated that $15.00/minute seemed unfairly high. She stated that I could have received a rate quote if I had asked for it. I told her that that option had not been presented. I swiped my card and dialed the number, at no point did I have contact with an operator either real or automated. She agreed to recalculate my bill which reduced it by $16.96 which I stated still seemed outrageously high. I told Liz I would be posting complaints about the company and contacting the Atlanta airport to remove the phones.

Phone bill spiked from $60 a month to $199 a month. I was not home during most of that month I was billed. ATT said I had to contact ILD. All I get is their billing phone number and it prompts me to put in my phone number. That's scary! I tried the FCC number and went through so many menus I almost screamed. Finally I got the menu that said it was best to have a lawyer and hard copies. I have requested the hard copies and am contacting a lawyer later today. My next step is to change phone companies or phone numbers to stop this madness. I did receive prior to this billing 3 phone call from 3 different persons trying to collect a debt for someone with the same last name. I was treated horrendously by the person on the other end and I remember one question they asked( I believe it was my address) and they said "is this address correct" and I said "yes"...they may have used my answer as a recording to approve some charge by playing back my answer. These people need to be stopped and the interesting part is my phone bill is my only ACH bill...therefore no hardcopy. I am changing my situation and I hope my lawyer check out this website as part of the research.

I just opened my AT&T phone bill and found a charge of $46.35 for ILD Teleservices. I have no idea what this is for but I know it wasn't authorized. It's after hours so I'll have to wait until tomorrow to get to the bottom of this and find out how many months I've been crammed by this scam.

I called ILD. Apparently my wife dialed a number which was inoperative, and she was automatically switched to a directory assistance. They did not tell her there was a charge, and she naively used the service. The ILD rep said she would mail a refund for the $7.71 charge in 10 days. My complaints are that AT&T, 1. automatically switches incomplete call to a "third party" who does not announce the additional charge. I don't even know who the directory assistance party is. ILD claims only to be a collection agency, thus shielding the party initiating the charge and, 2, then in turn, AT&T includes unverified charges on my phone bill from the "third party" from whom AT&T, no doubt, gets a service fee.

I received my Telephone bill from AT&T for March Statement and an additional charge was on my bill for calling a 10 15 15 800 for a Directory assistance call in the Amount of $4.99 plus a $.60 Universal Service Fund fee, and a $1.55 for Carrier Administrative Fee all total $7.28 for a call and service I never used. After I called the 1-800-433-4518 number listed to contact ILD Teleservices to dispute this but no one ever answerers it just plays music and that politely drops your call.

I became frustrated and called AT&T directly and they did say they could take the charge off, but this Company could bill me again next month and I would have to call back to get it taken off again. According to the AT&T representative this is happening a lot to people and we have no way to stop this. She further said that the company could send me and individual bill. I definitely am not going to pay these people I didn't use their service. What a scam. Someone needs to shut them down.

I used my credit card at Disneyland to call a local LA number. My call went to voice mail. I saw the charge on my bill was $12.78 with $5.00 auth. fee. This is total nonsense. Please always use coins to avoid nonsense charge.

I accepted a collect call from my brother in Florida and was told by recording that I would have to use a credit or debit card to accept the card. I did send. There was a $5.00 charge then a $43.00 charge for one call that lasted less than 5 minutes. The cost was not disclosed at any time during the call.

I found a $42.95 charge on my AT&T statement that was billed from them through ILD Teleservices. I called the phone company and was told that they did not have access to my billing record. They said to call whomever was on the bill. I tried to call Bizzlinks but the number above was not being answered so I called ILD Teleservices.

By that time, I was a little put out so I told ILD they were unscrupulously billing for an unscrupulous company. ILD managed to get hold of Bizzlinks and we had a three way conversation during which it came out that the $42.95 was a web hosting fee for a website we did not and do not have. Where Bizzlinks got the idea is beyond me. There clearly could not have been any discussion about hosting a non-existent website. Money was refunded to my AT&T account but it took a little over three hours and was a lot of grief.

Charges from ILD appeared on my regular AT&T phone bill claiming I was being billed on behalf of 10 15 15 800---I did not make a call to that number and I have no idea what business this number belongs to. Total charges are 7.71 claiming a call made on Mar. 22, 2010. Website given as ildteleservices.com where other 800 numbers are given. I am not paying this service; will contact my carrier AT&T.

My telephone bill arrived with an additional charge of $16.24 under the category of Enhanced Services Billing, Inc # 1-888. I called the number and spoke with a representative named Courtney and she told me that it was an internet order and asked if I had received the telephone and email confirmation. I told her no and that we didn't order it and that the email address she gave me was over four years old, not used in the past few years. Plus it belonged to a minor, so how did they let an underage, unauthorized user make this charge?

She just said that they would credit me back, which was already billed twice to my account. We researched the company and found that it was a fluke that they used an email address that we recognized. My husband did look thru thousands of emails for that account and never had an email about these charges and that several people including those without internet were being charged by this company.

Please beware of charges on your phone bill. When I reported this to my provider they blocked this biller from my account and told me that I could file a complaint with Consumer Affairs. Luckily I found this discrepancy before it went full cycle thru my phone provider, yet it had already been billed for a 2nd month thru the unauthorized company.

I was billed $19.95 on my March phone bill with AT&T. I tried calling ESB. but it rings and rings. No one ever answers the line. I have no idea who they are or why I have been billed for their services. In this economy, this is $20 I do not have. I spent lots of time on the phone trying to reach them and to sort it out with AT&T.

I received my AT&T monthly telephone bill this week and noticed it was much higher than normal. There was a $16.00 charge for "MyIDWatch" which I have never heard of and certainly did not order. After investigating this on the internet, I learned it is operated by IDL, a telecommunications company. I also came across a website dealing with this matter. I called my AT&T office and was told that the charge would be removed. But what about future charges? I am also filing my complaint with the FBI office in Jackson, MS since this seems to be a scam operation. If this continues, it will be an economic problem. I must wait and see if this charge appears on my next monthly statement.

I received my AT&T bill this month and there is a charge on my bill from this company for ring tones. My phone is not a cell phone and I have no ring tones. I am on disability and I have a lifeline on my phone and nothing else.

I thought I was protected because I put a password on my account. This is fraud and I am not going to pay this. I don't know how they got my home telephone number. Is there anything you can do to stop this from happening? A charge of $12.95 was added to my lifeline. Thank you.

In 2009, for several months, my AT&T/Bellsouth phone bill was charged for a Family Connect911.com setup fee. I did not authorize these charges. I asked them to stop. My phone bill was charged several months. They finally stopped, but my AT&T bill was not credited. Now AT&T says that I owe them over $100. I have called ILD Teleservices, but they said that I need to call Family Connect911 to get them to send in a credit.

I just opened our March statement and discovered this ILD charge on our bill. I haven't discussed this with anyone at AT&T nor ILD Teleservices. But I have read numerous complaints about them online. How in the world can AT&T get away with this and ILD Teleservices just arbitrarily tack on charges without authorization? Also, our Dish Network bill keeps oscillating from one figure one month to a higher figure the next. How are we supposed to stay on a budget? Our service contract expires in May and we will not renew. It has increased our bill by almost $15 and we try to stay to a strict budget. Dish Network varies from month to month between $23 to almost $64. This month our bundle has cost us $116.49 with this new ILD teleservices charge.

My business added a new location downstairs in July 09. It was in Sept when I noticed the bill had doubled. I was being charged by Webone, Linknetwork, ILD Tele and whatever flavor of the month they called it. I have made repeated verbal and written requests over the past 9 months and they show no respect, not even a return call. I continue to wait for that 2 billing cycles it will take to credit me back now this has perpetuated into hundreds of unauthorized charges. I want them all credited back or I will look for another phone service for my small business.

I embarrassingly reprimanded my staff for abusing the phone and we have our business at another site so no telephone purchases would ever be made at this shop. My bill is high enough and the wages I pay to the college girls is about $300 a week, I have had to cut down my staff and put a video monitoring device which cost me over $2K and implement phone codes to identify who is using the phone and what they are doing while at work. I feel horrible as an employer that I have to spend this type of money and subject such distrusting rules because no one remembers ever agreeing or signing up for such a thing, They have been with me for years and know I am the only one that orders anything.

ILD said I could purchase an audio or records from them to try to trace who gave the go ahead to add this. I declined, and asked to be reimbursed. I was told they could only do 3 months back. I said, "fine, just do it." That was in August! There is no credit, but if you look at my history, there are lots of similar names and charges on the page belonging to ILD from average $99 to $134. When I complained and put in my 5 requests, they only changed the name but each month there is still a charge. Verizon is the worst for business. My bill is average $400 and I only have 2 simple lines and a fax, no frills. Then when I need assistance, I am pawned off to a thief like ILD. If they are not responsible for them, then why did they bring them and help themselves to my hard-earned money?

On the bill dated March 19, 2010, there was a service to your company for the amount of $16.91. I never had anything to do with ILD Teleservices. Please do not charge me again. Thank you very much.

I received my February phone bill only to see it was much more than normal. I found a charge to ILD Teleservices on it. When I called them, they had my email address and said that somebody had ordered it. I never ordered it and no one has the ability to get on my email in my household. They don't know my password. ILD said they canceled it and gave me a confirmation number. However, I have now received my March phone bill and I am being told that the charge is now past due. I refuse to pay for something that I didn't order or even use. I'm trying to resolve w/ local phone company. In researching, I see that numerous people are seeing this charge pop up on their bills and haven't ordered ILD Teleservices. How can they continue to get away w/ this?

We were charged for 2 months on our local phone bill for Fam Con 911 Set Up fee and also Cybertube TV Monthly Fee. Our last phone bill says we owe $142 which is preposterous since I paid $42 in Feb and it is only March. We pay our bill on time every month and we do not use our local phone for anything but just phone calls. No movies online or any of this ridiculous stuff! Our internet company said we were not even online when these charges were supposedly put on our bill. I want everyone to know to lookout for this scam and don't let them charge you for this! This has caused much stress and arguments with my spouse and we are trying to figure out how and why this happened.

ILD Teleservices placed a charge on my Verizon phone bill, for a service that was not requested, authorized, or that would even work (ringtones for a land line), On Feb 22, 2010. When I called Verizon to question the bill, they informed me the charge was not a Verizon charge, but from a third party company. I requested a credit through Verizon, and filed a complaint through ILD Teleservices. I will have to wait to see what happens with my bill. The bigger issue is the question of why this company with a long history of scamming people, is allowed to continue unchecked. This is a complaint, rather than a request for help.

I received my AT&T statement that showed 3rd party billing for ILD Teleservices for 2 services that I did not order. I called ILD on 3/18/2010 and spoke to "Adrian", who said he would block both services (MonthlyRingtones, LLC and FamilyContact911). He said he was able to credit the one charge for MonthlyRingtones, but that I would need to call FamilyContact911 to receive the other credit. The person at FamilyContact911 said that my husband (they gave his name) ordered the services through an online form in early February 2010.

In order to receive credit for those charges, he wanted me to contact my ISP to have them email me (and then forward to contact911.com) that the IP address (that my husband supposedly used to fill out the online form) was not our home IP address. This is a scam. I will call AT&T tomorrow when they are open to have them issue credits for these charges.

Last month (Feb 2010), I had an odd charge on my Verizon land line phone bill for $14.95 for Enhanced Services Billing Inc. billed on behalf of Voicemail Services. There is no way I would sign up for voice mail on a land line, that is ridiculous. I called Verizon and they said they would block further charges. In my March Bil,l guess what, it's still there. I want this fixed once and for all. I saw that I am not the only one with this problem on this site. I would like to see this corporation get the "business" given to them.

I revived a charge of $14.95 on my AT& T phone bill from ILD Teleservices. They claimed that someone in the household went online and ordered the service. We did not have the capability to do that with no computer at the house. They said that they would credit it back and found another charge in March.

I was crammed with these charges. I have never authorized any charges from this company yet they still are charging me. I keep getting a 'setup' fee charged to my home phone. They refuse to stop. The charges keep my bill high and I can't pay it.

I called AT&T and said I would only be liable for my phone service through them. They also said they would make sure it was taken off. Beware and read all your bills!

I was billed by a third party provider on my monthly telephone bill from Century Link. (Employee Notification Scv charges) I never authorized this $14.95 + tax charge. I understand they have charged me for another month as well. I just spoke to someone and they have given me a cancellation number. At this moment, I do not believe I need you to help me, but I do think you should be aware of this company doing this.

I also was charged by another company called Paymentone corporation. I also called and they are giving me a credit. What is happening to the public getting these third party billings through our phone companies. I am a very alert 75 year old woman and am more than willing to help consumer affairs fight this. Please feel free to call me and if need be, I can be a witness for this cause.

My son called me from Walmart in Middlefield, OH. He didn't realize it was a local number and dialed 1 first. I got a recording giving his name and to accept the call I would be charged $17.95. I didn't know where he was calling from and whether it was an emergency or not so was put in the position of having to accept. He told me he couldn't hear the recording only a message saying the call was being put through. If he had, he would have hung up. This is a rip-off by this company and Walmart for letting this service on their phones. We paid it right away as they only gave us 2 weeks before charging a $15.00 late fee. I only hope more charges don't show up on my phone bill as has happened to others.

I noticed two charges on my company's phone bill (I am the bookkeeper.) for $49.95. Including taxes, this came to $107.39. We have no idea why these charges were made. On calling ILD, they agreed to credit the charges within 1-2 billing cycles. Essentially, they have taken our money for several months without interest and given us nothing in return.

An unknown thief used my wife's personal information over the net to add unwanted service to our AT&T phone bill. Fraudulent request was made on 1/25/2010 at 7:55PM. Inquiries answered by Total Contact Solutions, where no refund will be given unless victim can get AT&T to issue an email stating that stolen information could not have been sent from our home. This is an impossible request and wasted several hours and many phone calls. There is no way to be certain who may be responsible for stealing my wife's personal information. But since the company will not forgive fraudulent charges, instead threatening my credit rating, one wonders if it wasn't ILD/EMP Notification/Total Contact Solutions who perpetrated this sick practice.

Despite calling this company numerous times and having a block placed, I am continually getting a charge on my local telephone bill for services that I didn't authorize. This company isn't using any type of verification other than my published phone number and name to accept charges that are in turn billed to me. When contacting this company 3 different times, they have been rude and unhelpful. I have asked for a blocking service twice and it hasn't been done. I am still getting fraudulent charges from them. This should be illegal.

I received my phone bill from Verizon, and I noticed that there was change of $3.79 on my statement from a company called IDL Teleservices. I did not call this company for any service, and I heard of this company. I contact Verizon regarding this charge and informed the CSR regarding the charge. They agreed to credit my account. I also asked Verizon to block the number, but I was told by the CSR to contact IDL directly and request them to stop billing me.

This seems to be a weird thing for my telephone company to ask me to call this company directly to ask them to stop billing me. I believe Verizon is also at fault by doing business with IDL and allowing this company to operate in this manner. It is very frustrating to see this type of fraud happen in plain sight, and there is no law protecting the consumer.

There was a telemarketing phone call identifying them that they are calling for Yellow Pages. They asked my employee, who picked the phone, for verifying some of the information about the business. Employee denied and asked them to call back certain time and hung up. The telemarketing company called at lest five times within 15 minutes and made it sound like urgent or we will lose our account. This employee of mine ended up providing some information. As a result, my AT&T bill started showing a charge of $34.95.

It happened twice before I realized it and followed up on this. After going through several channels, I finally got to talk to the culprit company, World Web Pages. This company charged us for some services that we're still not sure what they are/were. We never received any mail from this company about explaining their services or charges to us.

After spending one full afternoon talking to their reps, they decided to give us a credit for it. Today, I received a statement from AT&T. There is a credit for one month bill from ILD (on behalf of World Web Pages I believe) but then there is another charge showing there. That means they did not credited the charges in full and charged me again for another month. I found it very upsetting. I called AT&T and explained the situation. They gave me credit for these charges and also put a block on third party billing on my account.

AT&T's rep explained about the government regulation allowing businesses bill for their services through local phone company. Government should now realized what it has resulted into specially company that can cheaply purchase a telemarketing service overseas to make fraudulent phone calls. There is a sure a way to fix this problem before it gets worse. Thanks to AT&T's rep named Dan who helped me finally to take care of this problem.

I spoke to Monica at ILD today, and she said she would block this company"ISP secure" from charging my AT&T account for a service that I did not order, and have been trying for the last 3 billing cycles to get cancelled, and have the charges reimbursed. Last month, I spoke to Jerry. This month, to Monica, and I can't remember who it was in January. You don't get to speak to ISP directly, you only get to speak with the billing company.

I believe that ISP is a fraudulent company, hiding behind ILD, or ILD is a fraudulent company, saying they are billing for ISP. Whichever the situation, they need to be stopped. There are so many complaints logged against them. I would think they would have been stopped before now. My hsuband and I are on a limited income, because we are both disabled, and I need to end this nightmare.

Today, for the third month in the row, I have been billed $14.98 plus tax for internet security download, that I never asked for, or downloaded. I have security through Windows Live One Care, and would have no need for this coverage. Each month, they charge my AT&T account for their service. Each month, I call and complain, and they promise to cancel and reimburse me, but on the next month, they do it again. This company according to all that I am reading, is a real scam, and illegally charging people and making a bundle.

Last month, I spoke to Jerry, and he promised to fix this. This month, I spoke to Monica, and she gave me a confirmation number of 13030. If they do this to a lot of people, they can get rich quick, and they need to be stopped. My husband and I are on a very limited income, as we are both disabled, and need every bit of our money each month. It is very distressing having to go through this each month.

AT&T is allowing an unauthorized charge from a company called ILD Teleservices at $49.95 a month. This is a scam from both companies. ILD Teleservices gave me a claim number. They have been billing our company for 2 years. Please help.

The financial crisis in these hard economic times, companies like us have already many expenses to keep up with. Companies like this need to be shut down for ripping off millions of people and companies.

My husband and I received our telephone bill this month from Century Link and found an added charge by ILD Teleservices, Inc. for $14.95 plus other charges. They said it was for movies ordered on our computer. I do not even have Internet service at home. When I called the customer service, they said I was "browsing" a website for movies on the computer and had filled out a request for that service. I have never looked at such a thing since I don't have a computer service. I was told the service would be "cancelled" and that we would receive a "refund" on our next phone bill. I have demanded they send me a copy of a signed agreement. I also have never received any verification online of any services I "supposedly" agreed on.

The company crammed unauthorized fees onto my debit card. I began receiving charges every day until the card had been cancelled. When I called to question the company, the customer service representative was rude and nasty. She was going to hang up on me until I continued to talk about what had transpired. I spent over an hour of my time on the phone trying to correct the situation. I had to cancel my debit card which already has automatic billing and is set up online for my billing payments.

Now, I will have to reset all my online bills and visit the bank to obtain a new card. This has been a huge inconvenience and this company should be investigated and put out of business. There is severe corruption happening and people need to be protected from criminals such as these.

We received a fraudulent charge of $14.95 on our phone bill from ILD Teleservices on behalf of a company 800321CONTACT. We never sign up for stuff on the web, so it couldn't have come from us. Calling the 800 number was frustrating and ineffective, as no one ever picked up. We finally went to the ildteleservices.com website, and we clicked on the link that said "Unhappy with a charge."

In doing this, you must enter your phone number, the date, and the exact amount of the charge. Do not enter the total including tax, only the net before tax ($14.95 in our case). Then enter "Don't recognize this charge." ILD said it would block the service, and a credit would appear in 1 or 2 billing cycles. We'll see.

The previous month, we got a similar fraudulent charge from USA Voice Mail, Inc., which was successfully disputed and refunded. We really need a law that says a third party can't sign you up for this kind of service without actually calling the phone number and getting a positive confirmation of the charge. The way it is, any joker can sign anyone in the phone book up.

We were charged $39.45 for charges that we did authorize. The company told us that we would have to give them our IP number in order to obtain credit. Our internet provider told us not to give our IP number to anyone. How can we get credit for this scam?

I received the Verizon phone bill this month, a short month, and the fees increased 150%. After reviewing the bill, I was billed through ILD via Verizon for "contact message system." A phone conversation with them accused an employee of mine of authorizing this service. Never would an employee OK a service without my approval. This service was for internet assistance for my computer, fax, and copy machines. Why would I authorize such service when I have expert service in my building?

After thinking about the scam, we did have a phone call 4 months ago asking permission to send a packet of information about computer services. How can this be interpreted as verbal acceptance for expensive service? How can we stop being scammed?

I was charged $15.62 by ILD Teleservices, which is a billing company representing a fraudulent company, Family Contact 911. The company is claiming that I signed up for their service and they gave me a false external IP address. They are refusing to refund me my money even though my Internet provider (Time Warner) told me that I had an address that was different from what this fraudulent company has stated.

I was charged for ID Lifeguards service on my phone bill by ILD Teleservices. Neither I nor anyone in my household ever ordered or authorized such services. $13.34 of illegal charges on my phone bill so far this month.

On our 02/2010 AT&T bill we received a third party charge from ILD for $7.57 for directory assistance. In January we had a called a long distance toll free number (a State of Michigan number). A recording had come on telling us the number was no longer in service and to call 10-15-15-800 for help. There was nothing in the recording to indicate that this was a directory assistance number. I called and found out that it was directory assistance and told them that was not what I needed. That cost me $7.57 and I have since learned that the toll free number I called is actually in service. The line was just busy.

I called ILD and talked with whoever answered the phone. She told me that the charges were valid. I told her that the company was not identified when told to call, that the number was actually a valid number, etc. She put me on hold. A supervisor, Jill, came on the line. She pretty much told me that I was wrong but they would still send me a check for $7.57 and put a third party block on my phone. She said I would have the check within 10 days.

We have 8 locations and continually are being harassed by ILD and other companies adding on additional charges for web hosting fees that we never ordered. AT&T tells us we have to pay AT&T and wait for ILD to reverse the charges. This is ridiculous! One bill had 3 different charges and we have to pay $150 to AT&T until ILD will be removed! They know they are lying because when you call their 800 number they immediately say they will credit. They lay in wait hoping the consumer will not notice the charges and so they can collect. What a scam! How do we stop this from happening and protect ourselves? I must pay employees to continually call AT&T and ILD to get these charges off our bills. It's turning into harassment. 6 times in the last month and over 8 locations. It wastes our time and wages as well as having to pay AT&T before we get credit from ILD.

Worldwebpages.net is billing through ILD teleservices.com who is billing through AT&T. We have never authorized Worldwebpages.net to bill this account. I listened to the tape that they claim to have committing us to the service which is a scam. These people should be shut down as they are committing fraud across state lines and using public utilities via 3rd party billing to commit a telemarketing scam. This is the second time that they have attempted to scam us out of money. AT&T will credit us but they cannot stop them from billing even though I have asked AT&T to put a third party block on my line. AT&T says they cannot. The last time ILD did this was over a year ago and they stopped for awhile but now they are back. I asked them to remove us from their records and never contact us again but they are back to their scandalous ways. Can't they be stopped? This is wrong!

We were charged $14.95 on our AT&T phone bill for there service that we did not sign up for. AT&T will take it off the bill but they should not be able to attach charges to a phone bill that you don't ask for.

This charge showed up on my AT&T bill for Feb 2010. I called, the CSR stated I signed up for it and that I set up my account via the email they sent me. I denied signing up and also receiving any email to set up an account. It sounds like this was something linked to maybe an online purchase during Christmas.

I went to a job interview 15 minutes from my house and I realized I forgot my cell phone. I luckily found a pay phone (a what?) and had no change of course, so I had the option of using my credit card. I needed to call the interview location which was 2 blocks from where I was calling from. I went ahead and called using my credit card. Then I called my girlfriend using same card. Cool. No problem, right? Two days later I'm looking at my bank statement online and saw three charges, $25.75, $23.28, $15.75. What is that?

Those were the charges for making a call on my credit card! 65 dollars for making 3 50-cent calls. The biggest scam in the world is happening right in front of us. It's sad that these pay phones are used by immigrants mainly to call home and they don't even really realize they are getting totally scammed like me. I was livid. I called the ILD Teleservices number and calmly got them to reverse the charges after threatening lawyer intervention and Consumer Affairs intervention. It blows my mind that these people work for this scammer company and don't think twice about the people they steal from. It is outright theft. That is my story. Beware!

They billed our Verizon line without permission. It is a scam. The fact is that they are a third party. I have spent four hours fixing this and asking AT&T to place on block on this activity, which by the way I was told that they do not have the capability at this time. I feel sorry for older people who are being ripped off by this. Off to Channel 7 news now to see if they want the story.

We received our monthly statement from Verizon and added onto the back page was a bill for $19.99 from ILD Teleservices Credit Find Inc. I've never even heard of them. I phoned their number and had the amount removed. I asked how they could bill us without our knowledge and was told we must have requested their services online or somewhere. That is a negative. Mind you, this is a monthly charge. I then phoned Verizon to let them know we will not be paying that portion of "their" bill. I again asked how they could do this and got nowhere. I asked how another company could piggyback their billing onto Verizon's statement and was basically told that's just they way it is.

The "statement" on the back page looks just like the rest of the Verizon statement. Does this happen when you reach a certain age and are confused by the multiple pages of the statement? It is wrong and highly unethical, if not illegal. How much kickback is Verizon getting for doing this? Why is not the ILD doing their own billing, so it does not look like part of the Verizon bill? There is a fishy smell to all of this. It appears from your website this had been going on for years. 2001 was the earliest I read. Why cannot something be done?

This company has been charging long distance calls to my AT&T account. I Have complained to AT&T numerous times and they say that by law, they are not allowed to block other carriers claims.

I have called ILD to stop this fraudulent practice and they keep saying they are putting a block in the number. But 2 or 3 months later, the new calls to diferent numbers and cities appeared on my AT&T bill.

At the beginning, the charges were between $7.00 to $16.00. But in the January bill, they have charged my account $35.66.

Please stop this company and investigate AT&T because they are also helping them to get away with this fraud. Thank you for your help. We all need to be reimbursed for all the money they have charged us.

We moved a phone line in November and incurred some charges so didn't notice until December Verizon bill that we had charges from ILD Teleservices for services we had never heard of or ordered. I called Verizon, who said I had to call ILD. I called ILD and waited on the phone for half hour to get someone, who said they would take care of it and they indeed credited the Nov & Dec on my Jan bill, but again billed me for January!

I called ILD again and Verizon tonight and spent 1 1/2 hours on phone. ILD said it just hasn't caught up which makes no sense since the credits are there for Nov & Dec. In the meantime, I have to pay this so Verizon doesn't report me to credit bureau. Verizon says they can't do anything. They did give me fraud number which I will call tomorrow, along with my attorney general. I am furious.

Scam billing. Bill on AT&T bill for $14.95 for some sort of emergency 911 notification that was supposedly ordered online from my computer ISP. The customer service representative refused to credit AT&T phone bill for charge. AT&T will not drop the charge referring me to this company. Caught in a dead end by a crook!

Not only did they submit charges $15.95 a pop, mind you two months in a row using my phone number and someone else's name and address but AT&T allowed this. AT&T stated it is not their problem to verify the information they just process it. They say its ILD's responsibility to verify information for an account I did not sign up for. They state that I will see a credit in 60 to 90 days!

I was billed 14.95 on my phone bill for this charged. I contacted the inquiry number on my phone bill only to get no straight answers other than I had apparently signed up for this service and was now responsible for the charges. At that time, I contacted my local phone company and learned that if a "3rd party block" is not requested, the telephone companies cannot decline these charges.

I was advised this was some type of "FCC regulation". At that time, I of course added this block and explained to the representative that the company had denied giving me credit. The young lady was nice enough to "recourse" or send the charges back to the company that billed me. (ILD) I did my research on this and apparently phone companies are required to immediately send these charges back to the "3rd party company" for customers in certain states. IE: FL NC etc.

I naturally do not live in one of those states but was lucky enough to speak with a helpful rep who went ahead and did so for me anyway. I also learned in my research that if a customer refuses to call the other company, has tried to call more than twice with no luck, or demands a "recourse" the phone company must oblige. This requires ILD or other "3rd party" companies to bill the so called customer separately. Hope this helps!

All of a sudden, there was this charge on my phone bill that I didn't sign up for. I am not paying for this service.

I did not know ILD. So I called them and asked who authorized their services and no one could tell me. Who knows how long I was charged for ILD services?

There were unauthorized charges on my Verizon phone bill for ID Select Security Primary Plan. I wasted my time on the phone with them. They would not credit the charges in full but fortunately Verizon did. I reminded ILD of their BBB rating of F which is well deserved.

I'm being billed $29.95 on my company phone bill for a service called VoIPMail plus, LLC. This has been going on for over 12 months. I never authorized this and I do not recognize the companies or service. Over $360 has been billed to my phone bill, unauthorized.

Charges started appearing on my AT&T bill in the amount of $16.13. I called to find out what these charges were for which by his explanation, I still don't know. I asked for verification that I ordered this service and was faxed a "confirmation" with a date of 9-4-09 at 7:04am. An IP address, name, address, phone, mother's maiden name and e-mail address were provided.

4) My mother's maiden name is not McCoy. I don't know anyone by that name.

I called and told them I had not put through this order for whatever. He asked for verification from my phone company on my IP address. AT&T cannot preform any customer service request without a big ordeal. They would not provide on their letterhead. This company, ILD, still owes me $32.26 and I want what is due me.

The disconnecting, it was outside of the department, and it was several lines damages for their co-workers.

I just recieved my AT&T phone bill, and I was being billed $19.99 from both companies--ILD Releservices and uscreditfind.com, both of which I have never heard of. I am 70 years old and have had no credit for over 30 years. How can AT&T put this bill on my account without authorization from me? I will lose my phone because I will not pay this.

My January telephone bill has unauthorized charges in the amount of $29.98 from IDL Teleservices which is a company that I am not familiar with.

A company I have never heard of has appeared on my December and January AT&T statement which is set-up on auto pay. Here's what's on the bill: PRECISION COMM INTL-WEBHOST MONTHLY FEE $42.50. This provider is not affiliated with AT&T.

I received a phone call asking for a company that had my phone number two years prior to my moving into my new home. Normally, I hang up on these guys (I wish I had this day), but I decided to listen. He told me that my company qualified for some tax credits and he would like to provide me with some information regarding these credits. I informed him that the phone number he dialed was a residential line and the company no longer existed. He said that was fine, that I could in fact qualify for those tax credits as an individual. Well, by now, I knew that he was full of it and I decided to play along.

I asked him to go ahead and send me some literature on the programs and he asked for my address. At no time did he mention any fee for the services, although I knew that there would probably be some after I initiated the process of getting these tax credits. He told me that a packet will be sent out and that I would be receiving it in a few days. He then wished me a nice day and said that he had to patch me through to an order confirmation line. I was put on hold for a few seconds and then a recording that sounded like the old micro machine man on crack started to blow through the disclaimer.

It was at that point that I found out that a $49.95 charge would be automatically added to my phone bill. I waited on the line after the disclaimer thinking that there was to be confirmation operator at the end of the message, no such luck. I immediately called AT&T and contested the charge before it had a chance to appear on my bill. I forgot about this until I received my AT&T bill. And sure enough, there was ILD for $49.95. I called AT&T back and they said that they did have a record of my phone call and they would have the charge removed. The only problem was that it was going to take three months.

I immediately called the phone number given for ILD. When I asked what I was being billed for, the woman on the line said that ILD was only an intermediary billing company and that she didn't know what services performance management solutions provided. I asked that the billing be stopped. I also informed her at that time that I would need her headquarters address and that there was no listing anywhere on the Internet for performance management solutions. I was going to report both companies to my state's Attorney General office as well as the Better Business Bureau. She gave me an address in Schaumburg, Illinois. This was all on December 19, 2009.

On January, I received another bill for AT&T and was not surprised to find ILD still charging me another $49.95 for a service that I ever received any information for follow up. I called ILD and politely asked that the service be cancelled. Melissa informed me that it had already been done and I asked for their headquarters address so I could send a letter of complaint at that time. Melissa then put me on hold while she looked up the information. I was transferred to Jessie and was given the same address as before. I informed Jessie to the fact that performance management solutions appeared to be a fake company and that I was going to need their contact information as well.

That's when Jessie told me that performance management solutions was in fact ILD. I had to ask her to repeat what she said because I had been told that ILD was not in any way affiliated with performance management solutions and was taken aback by this news. At a time when we are experiencing rampant unemployment and severe economic difficulties, I do not understand, nor appreciate the type of tactics used by this business on the consumers of this country. This type of predatory behavior must be stopped.

Was billed $49.95 on behalf of CBS Yellow Pages LLC on 12/11/2009 on my AT&T business bill. Charge was as follows: CBS Yellowpages-directory mth fee-prm. The charge was not authorized in any way, shape or form. Our business does not use any merchant service (although we get literally tons of annoying soliciting by merchant service companies daily) because we only accept cash. ILD is trying to steal $49.95 from my business.

The above named company charged a service fee to my AT&T bill in the amount of $19.99 for which I have no knowledge as to why it was done. I have never heard of this company. It appears it was on behalf of a company called US Credit Find-Credit Repair. I have no knowledge of either of these companies. This charge has increased my telephone bill to the point that I am considering disconnecting my phone service and just use my cell phone.

Unauthorized billing to my phone bill for services I did not ask for in the amount of $19.99. I do not want to spend one second dealing with this theft and will not pay it, so my phone bill will be delinquent and there may be late fees incurred. My phone will get shut off and I will have another heart attack and won't be able to get 911 help and could possibly die.

They put a bogus fee on my phone bill. It was billed on behalf of Family Contact 911, LLC. I have never heard of Family Contact 911, nor did I sign up for anything online. This is ridiculous that they can do this with no authorization. It cost us money we didn't plan to spend, for a service we did not order.

ILD placed 7 charges for three different scam companies. ILD defended the companies saying they have each gone through screening. Meanwhile, ILD placed the 7 charges on my Bell South/AT&T bill without authorization, totaling nearly $500. Although ILD and the companies they represent charged me without permission (trying to decide why I am not just saying they stole my money!), now, if I get all of my money back, it could take another 2 months! They don't have to provide AT&T with any type of proof that you approved the charge. Once they charge the first time, a rep at AT&T told me I could not stop the charge without shutting off my phone! Beginning early summer 2008, they have had my money.

I accepted a collect call which lasted under 4 min. I was billed by ILD for $28.82! I called them and they said that was a normal charge for such a call and all they could do was give me a "courtesy" discount of 25% for the call but would not refund the outrageous charges. They told me that the automated system was set up to tell me the cost of the call and I told her that the automated system told me it would cost $17.00 for up to 60 min. She told me that it was not correct and despite my pressing her for a refund, she was not willing to issue one.

They put a random $42.50 charge on my phone bill. I have never heard of them and I always say no to anyone on the phone trying to sell something, or hang up on them. I hope this problem is solved. I called and they are supposed to issue a refund and stop service. It is just scary that they are doing this.

This company posted a $14.95 monthly fee for some unknown service from Cybertube.tv to our phone bill. We did not sign up for anything. We had to pay the bill before we could take the time to challenge this.

ILD added unauthorized charges from two vendors to our phone bill. I check my monthly bill. I know this occurs frequently because I've read about many complaints. Sure enough, two unauthorized charges show up on my December phone bill. It's terrible that consumers need to proactively monitor their phone bill for scammers. These companies flat out lie and claim that someone authorized the charges. They have agreed to issue a refund within two billing cycles. However, it is extremely unethical practice to do this when they are aware that many of the vendors billing through them are known scammers. I can't believe they are allowed to stay in business.

ILD is a clearing house for companies who can't make a living the honest way. Why AT&T lets them use them to collect money for what is an illegal operation only goes to show that AT&T may not be on the up and up also.

This company has been charging our business $49.95 every month for the last 9 months. They apparently called the office and spoke to an employee who is a medical assistant, and obviously unauthorized to make such changes. The customer service rep I spoke to quickly credited the last bill's amount and has apparently put in a request for the remainder. The rep said I would be contacted in the next 24-48 hours by someone. It is astounding that AT&T would let this happen. Letting 3rd party companies bill customers on the sly through them is unethical. I am told it's not illegal. They're required by FTC to allow them. When you call AT&T about the charge, they give no info on who the company is and why they're charging us. It's unbelievable!

On December 26, 2009, ILD Teleservices put a $15.95 fee on our At&T statement, and we have no idea what it is for, and no one in this household authorized it! We also had a bill from The Billing Resource, for the amount of $8.23 put on our bill, that again, we did not authorize. Take this off our bill immediately, and stop this terrible scam!

I am being billed $29.90 by this company for 911 services or something that I did not request. The Representative said the service was an internet request on 10-15-09 . I asked for refund and was told that I would not get a refund. Must I pay for a service that I did not request?

I continually have to monitor my AT&T bill for all these fraudulent companies being attached to my phone bill each month. The latest one which is ILD telecommunications on my December 25th bill; before that, Enhance Billing Services and HBC Billing Services. This is unreal how AT&T allows this fraud to happen. I think like the banks AT&T should have some way of contacting the customer when these frauds occur. I am constantly on the go being a care giver for my husband who is in a nursing home at the time in his final stages of Alzheimer's and my 91-year old father who I have to take to his doctor's appointments and monitor his medications and care. I am retired and working part time to make ends meet. So far I have caught the extra fraudulent charges, I think, but having to have this added stress is too much. How can I get this monkey off my back?

On my December 19th phone bill, there was a fraudulent charge of $7.14. It said that we dialed ** number. We did not. This is the second fraud from AT&T. The other fraud company they allow to charge is Enhanced Services Billing. How can we allow AT&T to let these people do this? A lot of time and money has been spent with office staff having to follow-up and make sure the credits were applied back to us. We have to constantly monitor our phone bills to make sure there are no fraudulent charges.

They charged me $15.95 for Family 911 setup. The bill came through my land line bill as an "other provider" charge. I didn't ask for this service and am not interested in it at all.

I was reviewing my December Verizon phone charges online when I noticed a fee for Family 911 LLC of $13.56. The provider was listed as ILD teleservices. I thought at first that it might be a new one-time charge for 911 services but I decided to look at the November bill and saw the same charge. I checked the previous month's bill and I saw a similar charge for a few dollars more. I decided to call ILD to find out what that service was and advise them that I had not signed up for a new service. The representative I spoke to told me that the service had been requested by another household member. She also added that it was requested through the internet and that the household member may not be aware that they requested the service because it could have been from entering a contest or some other means. She also advised that it is important to read the fine print whenever you sign up or enter something on the internet.

I told her we did not want the service. She was most accommodating and after putting me on hold, she came back and said she would be sending a credit to my Verizon account for $41.85 which should appear on my Verizon bill. I emailed customer service at Verizon and they explained to me that the practice is called cramming. The Verizon representative also gave me the following tips to avoid being crammed in the future: first, avoid dialing unfamiliar 800 or 900 numbers. Second, read all fine print before filling out contest forms or coupon offers. Third, review each page of your bill carefully. Additionally, to avoid future instances of cramming, Verizon offers a service called Bill Block. There is no charge to add this service and no monthly charge. Just request it from customer service.

If this kind of thing is allowed, and AT&T won't do anything, then who is liable for fraud? I imagine that we will have to pay AT&T otherwise it will show up as delinquent on our part. What a great scam, get the phone company involved and then make a great deal of money.

I spent a day in northern PA (Sullivan County, Fox Township) to visit with my family the day after Christmas. There is no phone in the house, nor is there cell phone signal so I drove to Hillsgrove, the closest "town", to use the payphone to call my neighbor and check on my dogs. When I tried to use the coin operated pay phone I repeatedly was greeted by a rapid busy signal.

I called the operator to find out why I was unable to make a standard coin call and was told I had to charge the call to my debit card, coins didn't work. Well that was exasperating enough, but when I saw the amount charged by IDL on my checking account today I was flabergasted! $16 for less than 2 minutes! Plus a $5 charge that they said was a "holding" charge and would come off. $16 for 2 minutes? SERIOUSLY? This is a racket for certain!

I know that I'm stuck, screwed out of that money but I wanted to post my experience in hopes of showing this company for the scammers they are. These inflated rates are shameful, I can't believe they can get away with this! Always ask through whom any call is being processed when using a pay phone to make long distance calls.

I tried to find out a rate but the operator was rude, and all I wanted to do was call about my dogs. I had NO CHOICE BUT to call from a pay phone due to my location at the time. I contacted the company, told them that the charge was outrageous and they said they'd refund me 25% which amounted to $4, WOW. Sad, sad that companies can get away with this, it's just short of extortion.

BOTTOM LINE THEY ARE (SPAM) OR JUNK MAIL ON THE INTERNET, I don't know how but they attached them selfs to my phone bill. AT&T for what ever reason an monitor companies that bill for services. I had never filled out an aplacation nor did I get any type of letter or e-mail saying that they were going to be on my phone bill. Total Enhanced Services Billing Inc 14.12

I am retired and have my land line because I have an alarm system. If it wasn't for that reason I would get rid of it in a heart beat. This should not be happening and it needs to stop. All the complaints online about this company makes me wonder how they stay in business.

Our lawyer is preparing a lawsuit against ILD Teleservices.

I usually use internet service from work when needed. I have difficulty paying bills that are truthful and do not need bills that are given to me for which I did not order. I refuse to pay for something I did not order. Customer should be protected better from bogus charges.

I received my local AT&T phone bill today with a $7.68 charge on it from ILD Teleservices. It referenced some kind of directory assistance charge for calling 10 15 15 800. I don't know what this service is. I did not make any call to this directory assistance and know that its totally bogus.

I immediately called them and the guy I talked to was a jerk. He couldn't tell me what the charge was for even after I insisted I did not make any calls. I was very firm with him and insisted he immediately remove the charge from my bill because I knew it was bogus. He said he would be issuing a refund check. We'll see.

I have since read several complaints about this company. I have also read ILD responses to recent complaints and I am still convinced this is a scam. Bogus charge of $7.68 on my local phone bill.

I received my phone bill today and it had a charge of 7.59. I called At&t and they said it was a charge from a third party and I had to contact them. I told AT&T that no charges should ever be put on my bill without my authorization. I called ILD services to get it removed and they said they were a directory assistance company and I called them. That is not true. We never use directory assistance and for long distance we use our cell phones.

I had to forward a email from My internet provider to prove the email they received was NOT from my location. The local phone company should take the word of the customer over a third party co. The local co. should require the third party to prove charges in disbute

My AT&T phone arrived today 12/14/2009 with a fraudulent, unauthorized charge from a company I never heard of. $19.99 was charged on 11/28/2009 for ILD Teleservices, Inc. for what is listed on my phone bill as "Billed on behalf of USCREDITFIND.COM.LLC" for "USCREDITFIND-CREDIT REPAIR SVC MO FEE". I never heard of this company and never authorized or asked for this service, which I do not even know what it is. I think the $19.99 is not only a bogus, fraudulent charge, but has also increased other charges on my bill (such as taxes, surcharges, etc.).

How can this company get away with charging $33 for a 6 minute collect call. It was an emergency situation and my mom had to call me from the airport. This company epitomizes the phrase "kick them when their down." What a travesty that they are allowed rip off consumers. Shut them down!!!

They call said they were at&t trying to updated our information and asked to speak to the owner or manager My assistant said she could help them they took here information and told here that I had contacted them to do this.then my phone bill was billed $42.95. I callled them and they told me that that had athurization from my Assitant manage to do so. I told them I am the only wont to authorize this and have spoken to AT&T and they were takeing this off my bill. They repeated they had My assitants authorization and gave me the date that she did so. I told them good luck getting paid.

I asked for her Supervisor. First she said no one is there and she would call me back, then later she said there is no supervisior, just someone like her at nights. She was very rude and told me that I kept cutting her off and then when I stopped talking she refused to start talking until I said,"hello, are you there?" This happened at least 5 times.

I then called my telephone co and they said they would take care of everything and send the charges back to them and would not have to worry and they put a block on my phone to prevent this from happening again. I am waiting for my next bill to see if these charges have been taken care of. This company is truly a fraud! Please investigate them!

deceptive and illegal I would think.

I
call AT&T and disputed this charge. They took it off of my account, I also
call IDL Teleservices and demanded they
give me a credit for $42.95. I am not
sure if they will do this. I also tried
to reach the FCC to report them for this illegal practice, without success so far, their phone remains busy, busy.
Something should be done about these
companies that advertise free anything and end up chargeing you credit card or

account for their product.

Received AT&T phone bill with long distance charges from ILD TeleServices. Somehow ILD slammed their long distance service on us. We did not order nor heard of ILD Teleservices before we got our phone bill. AT&T was able to dispute ILD charges & swith us back to AT&T.

Employee Notification said I had requested the service and even had a date-time-IP address and would not reverse the charge unless I sent them a letter from AT&T stating that the IP address in question did not belong to me.

BE AWARE!

I don't know how ILD got on my bill, but the phone they got attached to is a phone at my bar/restaurant that has a block for long distance and is not used for any other purposes except emergencies. Lucky for me I check my bills and I know the approximate monthly amount for this phone. I was shocked and ****** off when I saw this charge of $42.50. That's more than my entire bill!

I called them, ILD, and someone with a very heavy accent said that they would take it off my bill. I asked what they were and she said they were web page service and asked if I need them to set up my web page! How did they get on my AT&T phone bill? I'm calling AT&T and opting out of my contract with them. They violated our agreement as far as I'm concerned.

Everyone, watch your bills! This is the second time AT&T has snuck services onto me that I don't want. I have three phones with them and I'm getting them all switched over to anyone who will take my business! Lucky for me I caught it at the time, but probably lots of people won't. This is a scam with AT&T and ILD, whoever they are!

They say they will reverse the charges, but usually don't take any action. Be sure if possible not to pay the phone company, as they know most of these are fraud and usually will let you separate the charges from your regular bill.

i was charged 9.20 for a call that i did not make on my credit card. lost funds. unable to pay rent

How many people are being ripped off by this company and how come the goverment is allowing this to happen?

I received my normal home telephone and internet service bill from AT & T and noticed right away there were additional charges which I had not authorized or requested. I contact ILD Teleservices by phone to see what it even was and how they got it added to my telephone bill. The customer service rep said I had filled out a 2 page application on line on such and such date at 4:08 a.m. and even had the external IP address for the computer used to create the account. Of course, it was not me nor my computer used. They informed me I had to go thru AT&T tech support to verify that the IP address used was not my IP address before they would cancel the service and credit my account. I was on the telephone for over 2 years and the best solution given was AT&T was remove the charge and cancel any 3rd party billing in the future. Of course, if ILD Teleservices to bill me directly that is a whole different story. The one major sad point of this is that AT & T could identify the computer used to create the fraudulent account in my name but would do nothing. It is left in my hands. If I receive further billing I will probably have to seek the assistance of a lawyer.

I get the phone bill the other day, A 2 minute call,and ILD charges me $15.08 +county tax,fcc tax,state tax.

Told this roxanne she was working for a bunch of crooks,And I was disputing the charges.

I was never informed of the cost of the call. Had she said 7.54 a minute,I would have bought gas and drove!!My wife was 65 miles away.

I see where this place has got a lot of complaints.
Tell me how a place like this can mess people over and keep on keeping on?
I am furious about being charged this!!
Who sets these rates?

If I came to a house and charged 7.54 a minute, I would have a bruise on my butt from the door knob. Know what I mean?

Just is not right that this kind of stuff goes on and no one sets them straight I think you should look in to this place and pull some paper work on them.

Thanks for taking the time to read this.

I take phone customer complaints every day. The charges from ILD/ESBI/USBI/Vartech/ETC are called 3rd party charges. Call your phone company and have a cramming block added to your account TODAY! It will prevent 90% of the charges from these companies.

After reacing this representative for ILD (Adrian) I was told that these charges of $272.93 needed to be paid and I explained to him (repeatedly) that I didn't permission/or authorization to accept these charges (since I was at work). I feel that ILD should have contacted me, especially since they informed me that this had been happening over a periood of time. I don't feel I should have to submit payment for charges that I DIDNT AUTHORIZE!! I am not going to pay this and ILD should be more concerned with establishing a LEGAL and positive relationship with the customer, instead of allowing ANYONE to except charges on a customers account. I wonder how Mr. Fed Lloyd would feel if someone excepted charges on his line without his knowledge. Mr. Lloyd would YOU just pay them?????????

I discovered charges to my AT&T bill totaling $74.75 for services I never ordered or had ever heard of! When I first contacted ILD Teleservices I was told that the charge was for "Employee Notification Services". Upon further questioning I was informed that the service is used to notify employees in case of an emergency. When I asked what 'employees' were to be notified I was told that MY employees were to be notified!!! I don't have any employees! This is my home phone bill and I don't own a business. I have been jumping through hoops trying to get this resolved and am still trying.

This is a Telephone Comp for the Correction Facility in Meridian Ms. They cut my Child off from collect calling me because ILD Teleseriveces, Inc. said that there was Aduustments to my AT&T Bill meaning they were denied payment. I call AT&T and they say they were not denied. But still now my child can not call me unless I prepay. This is wrong and I should not have to prepay because I never denied them. Infinity say's I am now on this prepay list perminitly and there is no way to change it. This is so wrong its not even funny.

received a 415.95 charge on my Verzion bill. When I contacted the company, I was told I filled out an online registration. I called as soon as it was charged on my bill. I was given a cancellation number that is effective immediately. I will wait to see if it is removed next month. My payment to Verizon will be minus this charge.

Added charges to my ATT phone bill without authorization. I have been charged 14.95 for the last two months without justification as I have never requested anything from this company

I will be getting a refund check for the 2 months they charged me, but have spoken to other business owners who have experienced the same with this company.

Our AT&T monthly bill had an additional charge of $49.95 for website hosting which was never authorized. AT&T was absolutely useless in resolving this bill from our statement insisting it was our responsibility to contact ILD and gather information to remove this charge. I wasted personal time to remedy this wrong which should never have showed up on our AT&T statement in the first place. All they tried to do was upsell new services. Totally disgusted with AT&T in allowing such business practices.

I was switched from my local & long distance carrier Verizon to "Communications Network" with new billing via "ILD Teleservices Inc." without my approval. When I called the 800- on my bill they said they would playback a recording authorizing them to switch the long distance carrier, but they could not do it right away but they would call me back, and I am still waiting! I company was fraudulently billed over $1200 and I caught this on the first month!

I told her the issue and she said I would get a refund in a week or so and she would put a block on my phone to eliminate furure charges. This is obviously "cramming" and if it happens again I will cancel my account with Qwest. It should be illegal to do this and my carrier should not allow it to happen. The consequences are that, I will pay my phone bill and expect to be refunded as ILD said. If not I will cancel my Qwest account. I'll not allow this to occur again.

Foreign visitors to our home phoned collect, 18 miles away, for directions. The automatic operator who intervened provided no opportunity to advise the caller to contact us some other way. This would normally be a loval call but was billed as $17.95, which is outrageous! Besides the monetary "ouch" tourism to our area is adversely affected by such obvious rip-offs.

I recently noticed on my last AT&T bill that an extra $16.00 had been added. I checked and it was for a 3rd party servicer. I do not have a home phone - the phone line is for the computer DSL only. I called AT&T and they said there was nothing they could do beyond blocking all other 3rd party billers. They said I had to call ILD to dispute the charges. I called and spoke with someone named Erica. She said that someone had to have signed up for the service - some sort of reverse 911 or something. She put a stop to any future billing but said that I needed to call AT&T again to get the external IP address of the computer that was used to sign up for the service. She gave me the IP address that was used with the day and exact time that it was done. That was a work day and no one was home at 12:33pm. I spoke with Megan at AT&T DSL technical support and she was wonderful. Not only did she call me back when she said she would, she went the extra mile to research how to determine what the IP address was on that particular day. She found that the computer wasn't used at all that day and then called AT&T billing and had them reverse the charge.

I called ILD back to tell them that the computer hadn't been used and the man that answered said that obviously someone had my e-mail address and other information so I should look into someone using my info fraudulently. I believe they are the ones using my info fraudulently as I have had no other issues like this. ILD should not make the consumer prove that they filled the info - they should have to prove that I did sign up for their service. Obviously, citing the computer that was used was intended to convince me that someone had signed up for the service. I wonder how many people have paid the bill because they either didn't have the time to pursue the matter or gave up after AT&T said there was "nothing they could do" or decided it was only 16 bucks so they put a block on it but paid the bill. This company needs to be invcestigated and AT&T needs to side with the consumer and have a way to deal with this. From looking at other posts, I am not the only one this has happened to.

When I received my at&t phone bill, dated 11/2/09 there was a charge of $14.95 from ILD Teleservices, Inc. I called them at the number listed - 1-800-433-4518. I spoke to a person and was told that he would cancel future charges, but I had to pay the current one. I have no idea what this charge is. I then called my phone company and after being transferred to 4 different people, I finally found someone to delete the charge from my bill; however, I was told that ILD Teleservices, Inc. will probably bill me separately. I feel as if I've been scammed and am extremely upset by this type of a system. How any business can arbitrarily have at&t bill individuals without listing what the bill describes is unconscionable. It seems that this company has gotten away with these charges in the past and I will probably have to pay this charge because I do not want my credit rating ruined. In my opinion this type of business should not be allowed.

This month I see the charge again. I work in a very small office. No one has ordered this service. This is nothing but a scam.

We got a charge on our latest ATT bill for 2 months of "setup fees" for this, billed thru ILD Teleservices(1-800-433-4518). I called ATT. they refused to do anything. They said I had to call ILD. I did. They refused to do anything - they are a "billing service" only. They said my husband had authorized it. He did not. They gave the number for to contact familycontacts911 direct 877-269-8725. Since this 877 is is a know scam #, I was concerned, but we had no choice but to call. They said my husband had filled out an online form and they sent him an email confirmation. However, the email they sent it to (you have to ask them what email thye sent it to) was not his email. It is an aol account, and anyone could have set it up. They tried to say they'd just cancel the service, but that would still leave us with two $12.95 charges that were never authorized. After some pressure, they said they'd cancel all the charges, but it would take 2 or 3 "billing cycles". It is ridiculous that AT&T allows this, but it might be an FTC loophole. I am sending info to our Attorney General and ATT along with printouts from this site and another one. Hopefully it will go on thru the channels and get this stopped. Don't pay for this and contest it ASAP. Maybe they are going thru various phone companies and getting enough unsuspecting customers to pay to make it worth their while until the phone company dumps them.

I have been charged through my phone bill [At&T] several times by ILD and I never ordered the service, I had a 10 dollar a month home phone account, somehow they [ILD] claims that "someone" added my home phone number through the website, that is what the first operator Rebecca told me, she said my home address did not match what they had in their files. I am on a tight budget and rarely even made calls on that phone yet ILD managed to bill me 15 dollars the first time.

I called and complained to At&T and they could not help me so they made me call ILD, which I did and later I was credited for the money but then the following month I was billed even more money it was 22 dollars and I have not been able to resolve it, after calling again and complaining they were like robots the second time around sounded like they were dealing with many other complaints because they were ready with excuses and really did not want to help me out.

The operators were rude and I have never been credited the money they pulled out of my account. Also simular to another claim, I was overcharged when someone called me it was an emergency collect call and I was billed 35 dollars for a less then 10 min. collect call from the same area. I am complaining about ILD just billing people for service that they never ordered but also At& T should protect it's customers, I have no idea how they could allow another company to just latch on to the account! I am not rich, money is very tight and I had to pay for something I never ordered.

I used a public telephone with my credit card. The call was made from reagan airport to a virgina fix number. Each call was for a max of 3 minutes. They charged me US$ 21 each call. US$ 63 for 8 minutes call, not acceptable

My son called me collect from a pay phone in front of Wal-mart in Niles Michigan. He was stranded and could not get a hold of his wife. We talked for approx 4 minutes. Just long enough for him to ask me to keep calling her cell until I got through. When someone calls and is out of town you automatically accept the charges. I did question the need for a credit card in my head but when you don't know what is going on (he never calls collect) you go ahead and accept.

I did tell him I wasn't staying on the line because I had an experience 20 years ago with a pay phone in Ohio. Sure enough, I was billed 22.11 cents for a 4 minute call. I am disappointed that this theft is legal! I have written to Wal-mart and requested them to remove the phone as it is like having a thief in their store. This is definately another lesson learned late in life.

Today i looked over the internet bill and i found i had been charged 31.25 by ILD teleservices. I have an AT&T internet account by the way. Right away i knew these charges were fradulent, so i called AT&T and had the charges cancelled. This is a SCAM, people be warned, if you get any charges like this on your phone bill, call your internet service provider immediately and get the charge cancelled. complain, do anything to get your voice heard... stop this scam

I noticed a charge for $7.40 on my Qwest phone bill for DIR ASST, for 1 minute at the rate of $5.49. In addition a charge of $1.65 was charged thee very same day referencing CARRIER ADMINSTRTV FEE.

I want to know how they got my telephone number and how Qwest allowed them to use them as a billing service. They had to have gotten my phone number from my telephone carrier, Qwest. This is fraud, plain and simple. I did not sign up for this service, and I am mystified how something like this can even happen.

This deceptive billing practice must be stopped immediately by whatever legal means possible. I believe my telephone carrier has a hand in this practice also.

Thank you.

This is at least the 3rd time in the last couple of years that we have had charges by either ILD or ESBI or both on our Verizon home phone bill. We call each time and are told that "mr.smith" signed up for "x services" on line and that is how we got the charges. We then explain we don't know who "mr. smith" is and we don't know what the supposed services are and have been reimbursed. I have been assured that our number is out of their system but then after a good amount of time it's back on our phone bill. We shouldn't have to keep worrying over our bills because of some unethical company. Verizon should also do a better job of keeping this SCAM out of our phone bill.

This is nothing more than a scam that innocent people are being subjected to and I don't see how they are allowed to stay in business.

I want to know how to be rid of them permantly. I only order things from reputable websites and never anything that requires me to sign up for other stuff first and I never click on links in spoof/phishing emails. I copy all the details to a forwarded email and send to the real website so they can disable the spoofs. I am not ignorant and do not appreciate these people assuming I am and that I will just assume they are right and I am wrong. I NEVER signed up for anything that would be added to my phone bill; it's high enough as it is.

Five unauthorized charges appear on my phone bill 19 of each month form March-July, 2009. I did not authorize any transaction of this kind on my account. Please review and adjust my account accordingly

This company ripped me for 4 x $16.07 and cheerfully agreed to "refund" my money after being confronted with the scam. These companies need to be put out of business, sorry to put the foreign telephone operators that answer the complaints out of a job, but that's the way things happen.

Telemarketer contacted me about a free trial service. I asked at least two times if the on-going monthly charges would be automatically billed after the free trial period. She said definitely NOT...that I would have to respond to authorize the charges if I decided to continue with the service. That was a lie, as I now have two months worth of services showing on my September ATT bill.

A charge of $39.99 magically appeared on my AT&T business phone bill. I am the sole owner and have never authorized any account to be billed. My web hosting is with another firm, and my internet is with AT&T. I'm as mad at AT&T! Who are they to bill for anything other than their services? My electricity company can't accept charges for my gas company!

Company fraudulently billed us for webhost monthly fee when we NEVER purchase advertising or networking services. We were charged 49.95 for 2 months.

That is current situation.

AT&T claims it is forced by FCC rules to act as a billing agent for these types of companies (ILD and its customers) even though it has no business relationship with them. ILD claims it merely serves businesses that give it requests to bill phone users on their behalves and does not control the accuracy of the requests.

In looking at the comments on the consumeraffairs.com site, it is clear that there is a massive consumer fraud ongoing. I would urge all who believe they have fraudulent charges on their phone bills to contact the FCC, their phone carriers and decline also to pay any fraudulent charges immediately with their own phone companies.

We were billed for 2 charges from onlineyellow pages through ILD Telecommunications. The services charged for were not authorized from anyone in our company. The charges appeared randomly on our Embarq phone bill. This is the 2nd time this happened. We will supposedly be credited for the amount in 1-2 billing cycles after I spoke to onlineyellow pages.

Fight or Farm Town on FaceBook. It was a real hassle to get it removed then, and now I find it again on my current bill.

I had a mystery charge of $7.68 on my AT&T phone bill from ILD Services. I contacted the number listed for billing questions and was told that someone used their directory assistance service on July 29 at 10:09 am. The alleged caller would have had to dial 10 15 15 -- to use their service. Truth be told, my husband and I were both at work at the time and whenever we need to know a phone number, we go to whitepages.com. I called the company back to tell them there is no way that call could have been made and was told their policy was to issue a refund for disputed calls. They (her name was Jennifer) said I should receive a check within 10 calendar days. They asked if I had contacted my phone company yet and I replied "no."

That made me suspicious so I called AT&T to ask about the charges. I was told by the customer service person that I should call ILD and make sure that this is not a subscription that I had somehow "authorized" which would make the charges recur each month. I called the same 800 number for ILD and made the inquiry. The person who answered told me that this was not a subscription, just a one time call. She also noted that I was speaking directly now with ILD and the previous people I had spoke to were from the company who actually billed me. Strange, because I dialed the exact same numbers and pressed the exact same options. I won't hold my breath for a refund check.

I sympathize with others who have been duped with recurring charges. The AT&T rep said she was amazed how easy it was for a third party to get charges placed on a phone bill... something like getting you to enter your phone number on an internet pop up ad is about all it takes. They can then go back and show you "signed up" for their services. Seems to me that that should have a little more info than your phone number to be able to bill you. I may be out the $7.68 they billed me, plus 43 minutes of my time trying to get it resolved. Only time will tell if the check shows up.

ILD has been billing my business for $32.20 each month. When I noticed this charge I called ILD and they referred me to Flash Web. Flash web then stated that authorization was made for this business phone. I am the owner and have never made authorization for any such charges! $354.20 charges on my business phone of a web service that was never authorized.

This is the fifth time that I got billed by this company without having anything associate with them at all. Every time that I contacted them, the customer services always say that they are only the third party company so they cannot do anything.

I feel that no company other than the one that the bill is for should have the right to place any charge on a bill. The only charges on that bill should only be those that one has incurred themselves.

It felt like reverse telemarketing. Being billed for something and then when you call being told wouldn't you like to have it.

I noticed that my landline/internet combo bill from Verizon was higher than usual so I called them for clarification. They pointed out that there was a charge for $14.99 from ILD Teleservices, and that I needed to handle it directly with that "third party". I called ILD and spoke with Denise who claimed I bought a Family 911 telephone service on a specific date & specific time online. She directed me to my IP, Verizon, so that I could prove I did not purchase that service.

I spent no less than 3 hours today talking to everyone under the sun at Verizon and calling Denise at ILD for further guidance, what a joke. Denise said that ILD acts as a middleman of sorts for merchants in collecting payments via the phone bill, that consumers are more comfortable paying their phone companies for services they purchase than giving an unknown merchant their credit card number. She gave me a confirmation # that they will not bill me further for those services.

I told Verizon I will pay the phone and internet portion of the bill and am omitting payment for ILD. ILD said they will "credit" me for the amount charged but it may take 2-3 billing cycles to come through. I'm not worried because they're not getting paid anyway. Advice: call your phone company and request they "BILL BLOCK" your account so that this cannot happen to you. This will prevent any other company from charging you via your phone bill. You can be company-specific with your "block", or all-inclusive. I've opted for the latter.

I called regarding my elderly father's telephone account. He was billed for services he did not order: voicemail & unlimited long distance. He has an answering machine and hasn't made a long distance call in probably 15 years, so he has no need for the services. I have been calling ILD on his behalf since March. They initially promised an adjustment to be sent to AT&T (local service provider). When the credit was not received, I called again and again, and was put off each time with excuse after excuse.

Most recently, the manager said the adjustment had been submitted, but rejected by the local company because the service was disconnected. I work for AT&T, so I know this isn't true. He then said we'd need to get the local company on the phone to verify some info on the account, including the date of disconnect. I told him I was the local company, provided him the disconnect date and offered to provide whatever other information he needed. He stammered for a moment, then finally agreed to send a check to my father for the disputed charges ($80.98). My father received a check in the mail, but only for $49.38. I have spent hours dealing with this matter and want it resolved. Can someone help?

I got billed 13.67 for 3 minutes and 41 seconds through this comapny that is a bunch of crap I was charged 5.99 just for the operator to connect the lines 1.75 for who knows and it was 1.93 per minute. If you ever hear a collect call come from ILD please don't take it.

What a waste. I have to wait 30-90 day to get a credit back from ILD the 3rd party billing company to hit At and T. I sent a request to ILD that they never bill me again for any of the companies that they bill for

A friend phoned me from a home stay in england 3 min and 2 min total 43.17 and 39.61 I phoned my telus communications company Under the law if someone phones you collect the operator must tell you how much you are being charged per minute for the call before letting the call through

cost for 5 min 82.78 and lost time trying to get this removed Don,t call or contact ILD buy e mail or phone or you could have your phone service hijacked or a e mail service added to your bill contact your consumer office or the BBC Have your phone company deal with IlD and if they wont remove the costs then tell them you will being no longer using there services It is your phone companys job to protect you under your contract for exess billing .

I am a victim of these 3rd party fees that show up on the monthly phone bills. My biggest mistake was signing up for auto-pay out of convenience. Inadvertently I have been paying 34.95/month the past 6 months for some "Comtel Web Hosting" that I never signed up for nor authorized. It showed up on my bill as "ILD Teleservices". I am extremely angry and warn all those who use auto-pay to pay their phone bills to judiciously monitor their monthly statements.

My son was coming back from South Africa with a layover in Atlanta. He called collect with the call(s) coming through ILD Teleservices. His first collect call he made came at about 9:14 a.m. Talked 6 minutes. The call is costing us $28.23 or $4.71 a minute. His second call came at about 11:40 a.m. He talked for 9 minutes to the tune of $29.70 or $3.30 a minute.

That is not all here are added fees and according to them that is all justified through FCC. The added fees are: Bill statement fee: $2.99; USF Carrieradmin fee: $3.53; and last but not least b y any means, Univ Svc FND: $7.47. The total cost of these two phone calls with fees came to $71.92.

This is totally uncalled for and completely outrageous. I did call them and they did subtract a whole 20% from the bill, which is $14.38. FCC should not allow this kind of a scam and that is what I call it. It put a strain on out limited budget. Companies should tell how much they charge per minute or etc when someone is making a collect call.

What can we do about this? I'm sick to my stomach that I have to call in my own time and talk to somone who has no right to charge me for something I did't ask for!

I took a call about online yellow page advertising listing last week of August and was told the service was free for 30 days and no billing would be made for 30 days. Also, it would automatically cancel after 30 days unless I called and accepted the service at 34.95 per month. I opened my ATT bill for Aug 29 and the charge was already on the bill.

I called the ILD Teleservices to dispute the billing and was told I signed up on June 23! I wrote all the info down as I talked with the salesperson originally and told her it was no more than 10 days ago. She flatly insisted I ordered the service in June. I asked if that was true (which is absurd) why haven't I got a bill before now. She could not answer and finally agreed to give me a conf # to cancel and have the charges reimbursed but after reading all the complaints I doubt I will ever see it.

I called ATT to complain and they put a block on my account that prevents any 3rd party to charge but I am afraid it is too late for this scam. This is such obvious fraud. How can we put these people out of business? I have spent 2 hours this morning at work trying to get these charges off my bill.

On 6/4/09 my Quest telephone bill was charged $7.40 for services I did not request. On 7/6/09 I was told a crdit would be issued. As of my Qwest bill dated 8/28/09 this credit has not been received. Evidently numerous complaints have been reported about this company. Time wasted with no results.

I immediately called AT&T and told them that this was an unauthorized charge. They told me that it would be removed. My question is Why are these companies allowed to get away with this? Isn't this fraud? This company has several different addresses that it uses and this seems to be going on alot. How can we Put A Stop to it?

This has been ongoing for six months that I'm aware of.

I noticed my telephone bill which I charge via my VISA card was 22.09 higher than normal because of these "teleservices." I called the number and was told that my husband had clicked on an Internet ad authorizing these services on 6/18/2009. I told them we use only our cell phone for long distance, that we don't have land line long distance.

Evidently there are two companies involved in this operation. ILD Teleservices and something called Employee Notification Service which bills AT&T 14.95 mo. for their "services." I protested both and was given confirmation numbers to reverse the charges. ILD told me that by blocking their number before credit could be issued would prevent them from issuing me credit on my AT&T bill.

I was told on 20 August 2009 that credit of $22.09 would be issued within 2 or 3 days. It's now 1 September and again there is a charge of $14.95 on my AT&T bill. It isn't right that cramming like this could ruin a person's credit rating. I had to cancel automatic payment by AT&T and revert back to paper bills, thus entailing a $.47 stamp each month. STOP this cramming!

I am currently out $104.85. They stated they will issue a credit. I've contact verizon and disputed the charges. I'm out 1/2 hour of my life that I will never get back for having to mess with fixing it.

I noticed on my AT&T bill this month that a company called hostawebsite.biz was using ILD Teleservices as a third party billing solution to bill us for services we never authorized at a rate of $34.95/month plus tax. The charges were supposedly for website hosting, but that's a service my company provides and we would never purchase those services from another company.

The company claims my company signed up for web hosting at a rate of $34.95 a month plus tax, but we absolutely did not considering that my company provides website design and website hosting to our client's. The total economic loss is $179.10 as of today, but to my knowledge this charge has not been canceled by ILD Teleservices so I expect to be charged again.

On my August 2009 Verizon telephone bill, I noticed a charged from ILD Teleservices Inc. We never signed up with this company.

Over a year ago I closed a account with Excell communications, but kept receiving a bill with astronomical "service fees" attatched (approx 8.00 excluding the phone call) During the time span after closing the account, (approx 4 months) I had to make several phone calls to inquire on the "service fees" I was still required to pay but were being credited back to me through my Qwest bill. I was told back then that the account had been closed. In the time span since originaly closing my account, I have dialed the same long distance numbers and have been billed by Qwest only, up until I received my current phone bill from Qwest. There contained within my Qwest bill was a bill for 8.28 from IDL/ Excell! The fees were dated for June 25, 2009, a full year after closing my account! I phoned IDL and spoke to "Jennifer" A CUSTOMER SERVICE REP. I explainned the circumstances and told her that the account had been closed for over a year. She replied that there was no record of my account being closed. I then explainned to her that I had used Qwest for my long distance, and they were the ones who have been billing me for the long distance, not IDL/Excell. She asked me if I wanted to close the account, I told her that it was already closed, but to re-close again. I refuse to pay the 8.28 service fees, and have notified Qwest not to pay the 8.28 to IDL/Excell Telecommunications, which is listed on the Qwest bill. I feel that this is a huge scam, and if peoople simply pay the phone bill with out looking at and questioning the bill then these gouger/scam/ cheats are getting away with murder.

On my verizon bill is a $16.00 charge from ILD, I called verizon and they said I had to call them, they chared me for voice mail, I have a basic landphone with a answering machine with it, my phone is only 15.80 a month. I called ILD and they said they were sorry and they would put a block on my phone and credit me. Why does verizon allow a co to bill on there bills? I do not have voice mail, and good thing I saw it on my statement.

There is an authorized monthly charge from ILD Teeleservices that I know nothing about. I would like to know who authorized it, and when did this billing start? I am very surprized that At&t goes along with this 3rd party billing on fraudulent companies who do not have permission to do so. Please respond.

Verizon has no business letting them charge unauthorized items to my phone bill. How do I get this junk off my bill?

We received our AT&T phone bill and there was a charge of $14.95 by ILD Teleservices billed on behalf of FoneRight,Inc. We did not order any services. It says it is a voice mail service. (when we called to complain, AT&T tried to sell us on their voice mail service saying that it would cost less). Sounds suspect to me. We called the company and were told that they could not help us because their computers were down and they would call right back. They did not call, so we phoned AT&T and they said to call the company back to get a confirmation # from them that the charge would be removed. We tried calling ILD again and they would not give us a confirmation # and said they would call us back, so we called AT&T again and were told that we would just have to wait to hear from ILD.

In reviewing my AT&T phone bill I noticed it was a little higher than normal. Upon further review, I noticed a charge for $14.95 for ILD Teleservices billed on behalf of MYIDWATCH, Inc. I then reviewed past months' statements and noticed charges on my June and July statements as well.

I contacted ILD and spoke with David. He tried to tell me my husband signed up for this service on line. I went through a very similar situation about 6 months ago and was given the same info. My husband did not sign up for any service. I had also reviewed your site for other reports. I told David that we did not request this service. After asking for my phone number, and I'm sure he could easily do an online lookup as to who it was registered to, he provided the name of the person (my husband) whose name is also on the phone listing.

I told him this was a scam and I wanted these charges removed immediately. He said there were no charges in June but there were three in total and that he would credit my account for $44.85 plus taxes but it would take 1-2 billing cycles.

I do not understand how these companies can get away with sneaking these charges into consumers bills. Many people do not scrutinize their bills, thus someone is making a lot of money from innocent victims. These companies need to be stopped!

Wondering WHY and HOW they got my number?

Evidently there are two companies involved in this operation. ILD Teleservices and something called Employee Notification Service which bills AT&T $14.95 mo. for their "services." I protested both and was given confirmation numbers to reverse the charges. ILD told me that by blocking their number before credit could be issued would prevent them from issuing me credit on my AT&T bill.

I checked my bills for the last few months back and am requesting a refund and/or credit for any charges ILD and/ or their subsidieries may have charges to billing number. I did not authorze not sign up for any services from this or any other company. I want these and any other charges placed on my acct within the last 6 months cancelled and refunded.

That was the message I sent to ILD to refund my monies to a company I had never signed up for.

ILD Teleservices Inc. on behalf of Family 911 LLC have been charging me 7.95 from December to present for a service I never applied for. Using my PC information and address. I called my telephone provider and inquired and the told me to contact the company. ILD Teleservices manager said they will pursue collection if any monies are not paid.

For two months in a row the library has had third party charges on our telephone bill from Embarq, the only problem in getting the charges removed is the time it takes to call them. The first was from ESBI and this month is is ILD. Why can't the telephone company make some changes to this "cramming"? I have better things to do than complain about something I did not order. The gentleman I spoke with was very cordial and polite and said the charges would be removed but that is not the point, they should not have been there in the first place. I hope something can be done about this problem soon.

On reviewing my business phone bill, I noticed a Toll Charge of $34.95 for web hosting that I did not order. I remember a phone call several weeks ago in which the caller offered a free trial period on a web page, at the end of which I would have to request continuance if I wished to continue and pay for the service. I was to receive a packet regarding the product, which I never received. When I called ILD, I told the operator that I had received a charge for a service that I did not request. I said I wanted the service cancelled and the amount refunded. She agreed to do this but said another charge would likely hit the account since it takes 3 weeks to process the cancellation. She said to call back to have the second charge refunded.

I'm trying to get to the bottom of why I was charged on July 13th for Employee Notification Services I did not sign up for nor do I know anything about it. It was billed through AT & T. How do

Recently had stroke. discovered by review @ AT@T that ILD was charging us $$ that was NOT thier doing. Called ILD @ requested refund for monthes charged but only receiving $25.should repay us more! said we'd signed up via computerpop-up,which I find hard to accept! Please help in resolving this matter! I'm to old and sick to be hassled by scam artist! AT@T is beginning to be a problem as well! Thank You in advance for your assistance!

I too recieved a bill for something which I never set up or asked for, I was trying to lower my phone bill when I accidently came accross this fraud. This company is a big scam, I don't know how they did it, VERIZON offered no explanation as to why they let this happen, everytime I call VERIZON I have to jump through hoops to get information but his company can just add charges without question, I reported it to the better business bureu. I then asked to see my in laws phone bill and it was on there as well there where actually two ild and USBI, it is the same company.....

A verizon rep came in to review my phone bill and noticed a misc. charge under ILD teleservices inc. that I had not authorized. When I called to speak with someone about this they told me they had a recorded conversation with a Mike Smith however I do not have a Mike Smith nor have I ever had a Mike Smith work for me. The gentleman then asked me to hold to review the account and transfered me to another lady, I asked what happened to the man I was just talking to and she said his phone was messing up so I went through the spill again with her and she stated that someone authorized the charges and I told her it was not me and I am the only person allowed to make changes to the phone service. She is having a supervisor contact me back because she cannot access the account. I am furious that this company is allowed to put charges on a bill that is not authorized by the proper people. Now I am taking time and engery out of my business to take care of stupid stuff such as this

Reading other complaints, I see that they do not stop billing and now I have to monitor our phone account more closely instead of montoring by business's daily operation with all my efforts. PLEASE STOP THIS SCAM! Tracking down this company took several hours away from my daily operations. It caused me to miss a bid deadline and a possible contract.

I checked my monthly internet bill, which I receive through Bellsouth (AT&T) and discovered that I had been charged $14.95 for a voicemail service - on my internet account. Understand, this used to be a phone and internet account, but I haven't had phone service on the account for two years.

When I explained to Sheena at ILD that this was an internet account that still uses a phone number as an account number, she argued with me that, since my name and address were on the "application" for the voicemail account (for my internet connection!!) then I must have mistakenly given the information to ILD.

When I argued that my name and address and former phone number are publicly obtainable information, she became irritated and argued with me. She finally seemed to "humor" me by promising to remove the charges within a couple of billing cycles. Obviously, someone obtained my information and slammed me. These companies should be run out of the country.

We'll see if the charges are removed or not. Thus far, a charge of $14.95 and about an hour of my time.

I noticed as I was looking a phone numbers on our billing that the last two months have alos had charges in different places on our bill. Which I didn't see and now have paid $42.75 and $42.65. I once again called the phone company and was told that I ould have to call this e-biz company and have them refund the monies. When I called the phone message is a continuous loop of messages and no person every answers.

Bill my Verizon account for 16.00. Had Verizon block the account because do not know who they are. Account was credited in June 2009. Now billing account again in July 2009 so had to repeat the process and called ILDFone Right, again telling them to stop billing my phone.

In Jan. '09 ILD slams my land line phone account saying I made some directory assistant calls. No one in my household would do this, not myself, not my boyfriend or my mother. I haven't called 411 or anything like that in years, not with the Internet and being able to locate numbers that way for free. Okay, it was only for $13.22 but suppose they have done this to say 5000 people and people give up and pay this?

Since Jan.'09 they were supposed to remove this charge and notify my phone carrier for my land line AT&T here in Calif. They swore to this day they did. AT&T says no. Then ILD claims all I need to do is get someone from AT&T to call them. AT&T tells me this is not their job to do. Then a supposed supervisor at ILD claims all I need to do is ask for a conference call from a supervisor at AT&T, again they say this is not their job.

Finally now in Aug. '09 AT&T removed the charge and sent it back to ILD where ever they are because I have no idea of their business address. I never went to any web page of theirs or signed up for squat with them. One of their supposed reps told me in one of the at least dozen calls I have made over the last 8 mos. to buy 3 way calling for myself and then we could settle this.

I told them my agent committed suicide last year, my boyfriend's job went from full time to part time and he has two part time jobs, my mother is older and living with me now and I am busy taking care of her and just signed with a new agent but make no calls to any directory assistant nor does my mother a former fraud investigator for the US Government.

We buy unlimited long and local distance so have no need of this from them, they know it and don't care. Why do I think this is someone's business in their mother's basement with their friends scamming as many people as they can? I just do.

I was on hold the other day almost ten minutes with ILD waiting for another supposed manager. I got another call and took it. Then they called me back on my cell phone! I never gave them that number and the message they left was more of their waiting music! No message with words, just stupid music and then they hung up. Who are these creeps? We shall see, if ILD tries to rebill me privately or stick this false charge on my land line bill again.

I, too, was a victim of the ILD teleservice third-party scam.I noticed a charge of $31.00 on my recent phone bill, and immediately contacted AT&T. The AT&T Customer Service provided me with a number to call ILD (which is not the same number they provided when they responded to the complaints). I called that number and spoke to someone named Henry, who assured me they would block VoiceMail Direct from charging my phone bill. Henry gave me a cancellation number, and then provided me with the number to VoiceMail Direct.

I spoke to someone named Karen, who informed me that I registered for their service on May 30, which is simply not true. I told her to cancel the service immediately, and if further charges appeared on my phone bill, I would report the company to the Better Business Bureau (and thus, the reason why I am posting this message, as well).

Karen provided me with a cancellation number (after telling me howw VoiceMail Direct sent me a $500 shopping spree, and which I never received). Furthermore, AT&T refunded the $50 modem fee charged by VMD. VoiceMail Direct claims they are a service provider of on-line voicemail messaging. I hardly use my voicemail on my cell or land line, so why in the world would I want online messaging?

I hope this posting helps others to actually speak to someone at ILD. Make sure you get the name of the person you spoke to and a cancellation number, so you can forward the information to AT&T as evidence of cancellation. Fortunately, the charges only appeared on my June phone bill. I would advise everyone to check their phone statements monthly, and immediately act to resolve any issue with unwarranted third-party billing.

charges have occurred. devasting to my business. Cant fax medical records because Embarq has restricted my service

Out of the blue, just started getting charges from this company on my phone bill for $34.95. I spent hours with the phone company getting credits and trying to get these fraudulent charges stopped.

In 1997 someone at the church apparently signed up for some service that bills through ILD and posts charges to our Verizon phone bill. This was discovered in spring 2008. Tried to terminate via phone, but they refused, saying that I was not the person who set up the account. Sent a letter asking to terminate to the Irving,TX address in March 2008 and letter was returned by USPS as undeliverable. Called and threatened to report them to RI Atty General, and the charges stopped. In May 2008 charges started appearing again, but were not noticed till July. Secretary called ILD in July 2009 and got the same scam about she could not terminate since she didn't set up the account. These guys are known crammers and need to be stopped.

During an audit of my family household expenses, I discovered that ILD Teleservices began charging us through Verizon on Aug 6, 2008 for $15.95+tax, and then $7.95+tax every following month for Family 911 LLC. Today I called ILD and asked what Family 911 LLC was - I was told (I am not quite sure I have this exactly right) it is a service that will notify your family in case of emergency. THIS IS NOT, AND NEVER WOULD BE, A SERVICE REQUESTED BY ME OR MY FAMILY, BE IT BY PHONE, WEB, OR IN PERSON! ILD said they will put a block on Family 911 LLC so that Family 911 can not charge us again. ILD said that they can refund us (3) months of charges, $23.85 total, that it will show as credit in 30-90 days on our phone bill, and that Verizon will adjust the taxes, $1.68 total. ILD also said that I should call Verizon to tell them to expect a credit. ILD gave me confirmation #13027 for the call.

Att has billed my acount with ILD for 30.11 Unable to reach someone from ild to reverse charges. No one from my co. authorized these services

Told me to call Integrated Wireless, who put me on hold and never returned; tried several times and gave up. This is an unauthorized charge of $34.95 which will not be paid.

billed for 15.85 for unknown services.called ILD they said they would cancel my charge.I DO NOT INTEND TO PAY IT.

I have been billed from ild teleservices,inc through my at&t phone bill for over 2 years now. When I realized that I called at&t and did not get a satisfaction answer because I couldn't beleive a comppany can authorize a such third party to bill his customers via its billing statement. When I turned my investigation over that such ILD company they couldn't explain to me when and how I authorized them to bill my account, so the Representative who were on the phone with me said that I will be refunded only the last 3 month after cancellation and that's it. Cancellation# 247025. I am seeking help with this. I worked hard for my money to force a living. my kids stayed without any food sometimes to pay our bills. so please help!

This company has been charging my telephone bill for over a year and It was just brought to my attention. When I called them they said there is nothing they can do about it, that it was from a website. I nor my husband have ever signed up for anything on the web. They have been charging my phone bill 12.95 for over a year.

We received a phone bill from our local carrier, Frontier Communications, for our usual monthly service. The amount was twice the normal.

There was a charge from ILD Teleservices for a single call from Annapolis, Maryland on June 26th for a total of $103.07.

The originating phone number is one that calls us 2 or 3 times a day, and has unlimited toll free service.

This particular call was charged as a collect call and billed by ILD.

No way!

A look at their phone bill or ours shows that we communicate several times daily without any assistance.

unauthorized charges on my monthly AT&T phone bill. Constant time needed to continue to contact them to stop these charges. They say they will stop but every month a new charge. Ongoing for 3 months now.

They billed my account with charges that I did not make.

They have no other information and it appears that this could have been some kind of junk mail that possible my son opened up. They should have to verify more than a name and address to have you sign up for something and I should not be responsible for this charge, and how many other people are they sending an email out to and signing up for this unknown service.

Billed $5.00 AND $53.79 for a 21 min collect phone call. Was told by customer service rep a credit of $32.27 would be issued. No such credit appeared. Called several times, got "run-around" but no result.

I found unrecognized charge on my ATT home phone bill, the charge for ILD Teleservices, I contacted ILD and told them I have no knowledge of this service and I as ATT account holder and responsible did not authorize the service they provide, and till know I do not know what they provide. They cancel my ILD account, but they refuse to refund the $13.82 charges. Which I did not authorize or inquire.

The charge is on my AT&T phone bill for $7.45. This is not authorized and I have had no contact with ILD Teleservices. There are money complaints, like this, filed already.

I discovered that under my Verizon Jul 24 billing statement that there were six Ild collect calls from an unknown source ($8.47) which I not once accepted. I called verizon and was told after a long wait that I have to go thru ILD. Upon calling the above 800 # billing it led me to a messaging etc. "to setup inmate calling acct. etc" ... and it continued to repeat the same statement. However, after 2nd and 3rd try a rep came on and said you must hang up and she will give me a call back. I asked her why is that and her response was because it is the procedure in verifying who they are speaking. She disconnected immediately.

I was not given a chance to voice my reason for holding 10 to 15 mins each time. No one call back. I call verizon again and was told to read the paragraph following the charges and that it is not they problem and to continue trying. My concern is Why do I have to continue trying when the greeting is not allowing you beyond "inmate calling" and setting up account. I have no one in jail and why provide a number when they are not willing to talk to the customer. Am I supposed to be held accountable for someone calling my phone and not disputing the charges? The calls were not once accepted. I am very frustrated and need the charges reversed. I feel that ILD is only looking out for their best interest and to hell with the customer concerns.

Charge from them appeared on our latest Telephone bill from Frontier. To our knowledge we have never used nor will use this service, whatever it is. We will not be paying this portion of our billing.

Charged for "VOICEMAIL DIRECT USA SET UP FEE" - $14.95.

I did not order this service, nor did my wife.

I called the number appearing for them on my AT&T bill. The woman I spoke with said that they had a "valid internet order" for their voicemail service. I explained that no-one in our household would have ordered it - our phone service already includes voice mail.

She insisted that they had a valid order, then quoted me a birthdate as proof - but the birthdate did not match anyone in our household.

I insisted on a reversal of the charge and she hung up.

I opened my AT&T monthly statement and found a charge for $14.95 from IDL Teleservices. I just have the basics and am currently unemployed so this shocked me to find such an increase on my bill.

I called the 1-800-433-4518 number to ask what this charge was. The C.S. representitive tried to tell me that I signed up for this service on-line. I bluntly told her I did NO SUCH THING!!! I told her I would not pay this and she didn't argue with me and said she would take this charge away.

This angers me that they are trying to slam customers for services they do not sign up for. I would like to take any action I can against companies such as this one.

Because I was to pick up my children in Alabama, I was calling from a pay phone because I had no phone in my home or cell phone. When I was told I coul;d use a debit card I was thrilled. Much to my dismay it charged me $5.00 per call ( I had to call 3x to get an answer). I found this out when I checked my card amount at home on the internet. Leaving me very little, I tried to purchase a prepaid phone from radio shack and found I had no money on my card. Shocked and confused! I checked my account again and found this teleservices company (from a whole another state than the 1st time ) was trying to charge my card $35.62 (twice) and $58.67 (once). These charges are two days later and totally outrageous!! The 1st calls were to answering machines and the calls didn't last but 2minutes maximum. Justify charging $35.82 for 2minutes. This has taken all my minimal monies I had left and now with no money and no way to call or contact my children I am helpless and hopeless and I have no idea how I will get to my kids. STOP this company now!!

ILD has billed me for a few unauthorized transactions over the past year or so. So far I have not had any trouble getting the charges reversed, but I don't see a way to stop it from continuing to happen. Cindy said that someone used my phone number as the billing reference for this transaction. I'm ready to just pull the plug on my landline & be done with it once and for all.

We received multiple bills regarding collect phone calls that were made to my father's phone. On his regular AT and T bill, there were calls charged by a company called ILD. After much discussion with ILD, we agreed on an amount due and paid the bill in full. Now, I am receiving multiple (like, 15 - 20) calls a day from a company called QTBill indicating that I have a seriously late bill for collect calls and threatening to send it to a collection agency. We never received a written bill from them. I emailed the company and requested an invoice, which they sent me. On the top of the bill it says "These Collect calls were made possible by ILD Communications." When I call ILD, they state that I do not owe them anything and that they do not work with QTBill at all. The bill from QTBill is less than $100 and I would pay, but my sense is that something is really not right here.

Charges appeared on my telephone bill on behalf of Everclear Internet apparently a subsidiary of ILD. I have never contracted for these services or knowingly dealt with these companies. They are using their ability to access telephone numbers and charge through legitimate communication companies.

i am on disability and can not afford to pay for things i do not order or use. my phone company is going to take the charge back off but it should never had been on there to begin with. i have read a lot on the internet how other people are getting charged for the same thing and this isnt fair. i just want you to be aware that ILD teleservices is doing this to unsuspecting people

I was in Greyhound terminal and i used my debit card to do a call to Houston , so after that ask me all information in my card i dial the phone number in Houston , and somebody in other location answer the phone , so i hang off , just less than 15 seconds used the phone and i have two charges in my debit card, first for $9.87 and another that say Oakland Park For $ 5.00, then i want to know if 15 seconds in a long distance are $15 dollars?

Charge me with me knowing it. outrageous charges to my phone bill. Need to change phone number. lost a lot of business opportunity.

Charges showed up on my telephone bill for web shosting monthly fee. This was never ordered nor authorized by anyone at this company. I cancelled whatever account they said I had - I believe this is a bogus company and should be shut down.

My At&T phone bill included charges for LESBI and ILD which added up to $111.14 per month. These charges they said were authorized by someone at my office called dean. There is no dean here. I did not authorize the charges and i think this is a scam. whatever service this is i did not use it. I did not notice this charge untill 06/09 and it hase been on my phone bill since 2008, maybe a year? i am out about a $1,000 for these charges.

On May 18th 2009 my son took a collect call from his uncle at my home and they asked for his social security number and date of birth before letting him receive the call. Now I am being harassed by QTBILL for payment for this collect call and they have interfered with my phone service.

There was a phony charge from ILD Teleservices crammed on my ATT bill last month. I called both ILD and ATT to get the charge removed. Last month's charge got removed and my ATT account was credited.

But now there is another phony charge crammed on this month's bill from ILD and I have to go through the complaint/cancellation process again.

A website account was fraudulently added to my AT & T business telephone bill by ILD representing a company called Best Web for 3 months. ILD told me I had to deal with Best Web directly which I have 3 times (Chris & Nicole). It has been 4 motnhs and I have still not been refunded the money ($123.41) that was assured to be refunded. On top of this, I noticed today that my home account has been charged for a voice mail I never ordered for the past 4 months by the very same co., ILD. I don't understand why AT & T will not take responsibility for removing unauthorized charges from my AT & T bill. My contract is with AT & T and not with third party companies. I have requested to 'lock' my account from any third party charges but AT & T does not offer that option. I am ready to find another co. for my phone and internet!

This company has been charging me $14.95 per month for a service I have no knowledge about. I called this company and asked them to cancel the service about 3 months ago they said that they would. As I was looking at my phone bill it appears that they didnt there is still a $14.95 charge on my bill. I called my phone company and asked them to check for how long they have been doing this and they told me that they have been charging me this about per month for about a year. I would like to find to have this removed from my bill permantly.

I signed up to bundle my phone, tv and internet. I am receiving an extra bill from ILD fone right voicemail - when I called Verizon to complain they said I had to call ILD - (which may be a phony number because they are closed at 2 p.m. in the afternoon and state they are open from 8a.m. to 9 p.m. M-F.)

They (Verizon) said I signed up for this using a survery on the internet? I never signed up for anything. This is a total scam!

I am hoping to report to the BBB (Like that will do any good) but am warning everyone to be on the look-out. VERIZON, AT&T, all of them are running this scam big time. excess charges on phone bill

I noticed an unfamiliar charge on my June, AT&T, local phone service bill. The charge for $14.95 was billed by ILD Teleservices, Inc. The number was for an the unidentified third party company that billed me through ILD Telecommunications. My call was handled by a lady who was struggling to speak English. I simply could not understand most of what she said. Furthermore, the connection was extremely poor and kept fading in and out.

During the brief part of the conversation that I could understand, the lady indicated that my wife had signed up for voice mail on a web site. Unfortunately, I could not understand the web address. However, I CAN ASSURE YOU that my wife DID NOT sign up for voice mail. We have an answering machine and don't want voice mail. If we did want it, we'd pay AT&T $6.00 a month instead of $14.95 to a third party.

I called AT&T the following day and was informed that ILD had been billing me, through AT&T for three months. AT&T says that I can pay for my basic service without additional charge from ILD. This affair has resulted in a tremendous waste of time, during work hours. This outfit is complicit in fraud and theft, in my opinion, and should be put out of business.

I noticed there was a $14.95 charge on my phone bill from ILD Teleservices I called my phone company and they gave me a number to call and advised me to tell them to remove the charge. After a long run-around and a second phone number I was able to speak with a real person and told them to remove the charge. When asked they said they were unable to tell me which of the companies they represented put the charge on my bill. Needless to say I was out raged. I then called my phone company back and had them to block any and all third party charges in the future. Had I not stopped this that $14.95 charge would have been on my bill every month. As I told them this is a terrible scam and I would do my part to stop it from happening to others.

There was another $74.95 plus alate fee for non pyment of the first charges. I called ILD again and spoke to a man, Gabriel who said that there was a cancellation notice but since I had called on 6/2/09 and not before I was charged for the whole month of June. He also said that he had a recording which he also did not have and which he agreed to send to me. This sounds like fraud. Please advise. Thank you

Since February of this year, I have received each month a charge on my AT&T phone bill from a company called ILD Telecommunications, Inc. ILD refers to themselves as a third-party billing company. Each time I contacted AT&T about the issue, and each time they told me I needed to speak directly with ILD. ILD of course claims no responsibility for the charges and simply states that they were authorized over the telephone or the internet. Of course, they have no evidence of said authorization. In fact, the name of the person who supposedly granted authorization is not anyone that works in my office or is listed with AT&T to grant such authorization.

Regardless of whether authorization was given verbally or not, this is a scurrilous business practice which should not be allowed to continue. As an example, if I use a credit or debit card for a transaction, I am required to either sign a receipt or enter a PIN to verify my authorization. The merchant then keeps that information on file in case the charge is disputed in the future. Why is there no similar protection in place for my phone bill, especially when I have noted several times with AT&T that no one else is authorized to make any charges to my account? Why is there potential abuse and blatant disregard for consumer's rights that I could be billed for something as simple as accidentally dialing a wrong number?

Each month I have called ILD about these charges and spent upwards of an hour on the telephone trying to resolve this issue. At this time, I have been refunded a total of $44.85 or three charges of $14.95. The final charge of $4.99 is still pending. But regardless of whether a refund is received or not, these companies should not be allowed to randomly bill consumers without express authorization.
Please look into this company.

I know that in 2002, Connecticut Attorney General Richard Blumenthal and Department of Consumer Protection Commissioner James T. Fleming settled with ILD about just such unauthorized billing. ILD was required to credit consumers approximately $47,000 and was fined $50,000 in penalties. Despite this, they are still taking advantage of consumers and continuing with fraudulent business practices. It is my hope that by contacting you, something can be done about this.

Had a charge of $7.14 on this months AT&T phone bill to ILD Teleservices, INC. I never made a call or used their services. I phoned the company just to get the runaround and eventually disconnected. Repeated phone calls and I have still not been able to speak with a live person.

AT&T states they have to charge this since ILD charged them. Seems that ILD is getting away with placing bogus charges on people's phone bills and getting paid to do so.

the prices that are charged are crazy.. $19.54 for a one minute call. it was $1.15 for one minute and the rest were tazes, fee and the cost of the operator.. what a rake they have.. i cant believe they have enought nerve to do it.. i mill make sure i can make everyone aware of the terrible way this buisness is run. wish i could line my pockets with other peoples money like this..

ILD charges on my phone bill in the amount of $54.45 -- unauthorized! SCAM! $54.45 and 2 hours attempting to resolve. No satisfaction.

We have never signed for this company. We have never heard of this company. We have been getting billed $15.95 a month from at least October! Why is Verizon allowed to bill us when this company has been known to scam people! Financial losses for something we have never agreed to.

My AT&T bill had a ILD Teleservice charge of $16.07. It was listed as: 3-01 - 6-17 Employee Notification - MSG SVC MTH Fee. I am a 70 year old woman living on my pension and social security. I have no idea what this charge is. I phoned AT&T and they told me to phone the company. I did but ILD Teleservices is closed today. The AT&T rep told me to tell them to take the charge off of my bill and to put a credit on my bill. This is very irritating for me but I will phone them on Monday, June 29, 2009.

Billed my phone bill for a company which does not exsist. The knowingly "cram" peoples phone bills.

I was surprised by an unauthorized charge of $49.95 on my AT&T telephone bill. I called AT&T who referred me to ILD Customer Service where I was told I could cancel and block my number. I was then referred to Local Internet Listing. I was told that I was credited for June; however,I was told that I could not block and that I would have to call AT&T again in July and go through the entire correction process again a 2nd time.

Since Feb 2009 I've charged $15.98 for a service I never requested on my Verizon bill. I've contacted Verizon and the claim there is nothing they can do, they only process the charge to the phone bill. They cannot even provide a contact phone# or email to discontinue the service. I've written to Verizon again explaining the problem and stating I will not pay the extra charge, they are now threatening to disconnect my service!

I've tried reaching ILD Teleservices and have not been able to. The phone rings then goes into music land or disconnects

On 6/17/2009 I received a phone call from someone claiming to be a Verizon employee who wanted to change our long distance service. As this sounded suspect, I called Verizon and was told that this was a fraudulant telemarketing call. The representative whom I spoke with reviewed our Verizon bill and pointed out charges from 2 companies, one of which is Integrated Voice Services, that were supplying services already covered in our Verizon phone plan. He explained to me that Verizon is federally mandated to include charges from other companies in their billing with the stipulation that the companies have verified the information included in the account. I told him that I had never heard of these companies nor had anyone ever signed any contracts or talked with anyone at these companies.

I called the 800 number for Integrated Services and was directed to someone in India who said that he would be glad to terminate the account. I told him that in addition to the termination that we were seeking reimbursement for the fraudulantly billed services and that I wanted to speak to a supervisor. He referred me to S. Elder. I left a message for Mr. Elder on 6/17/2009 and never heard back. On 6/18 I called again and left another message and also send a letter to Elder's email. Again no response. I then faxxed a letter and also sent the same letter to Mr. Elder by certified mail/return receipt on 6/18 requesting reimbursement in the amount of $306.60 and still no response.

TOTAL ILD CHARGES: $10.98

Today, June 12, 2009 I spoke to Jennifer at ILD by telephone and informed ILD that these charges our not mine, I was informed by Jennifer that these charges will be removed from my bill and that ILD will issue credit to my account with Qwest for these charges.

I received a billing on my June 2009 Qwest account by ILD $5.49 for calling 10 15 15 800. Additionally ILD charged an administrative fee of $1.65. The billing indicated it was for directory assistance. I have no long distance telephone service on my home phone and have never had a reason to call Nevada. I never use directory assistance. Repeated calls to the ILD toll free number (above) resulted in a recording indicating they were experiencing technical problems. My telephone account was debited a total of $7.27, including taxes. Qwest noted I do not have long distance and credited back the charge.

I submitted earlier, read my results. Within 10 minutes of submitting my complaint to AT&T about the charges to my phone bill, they called me and e-mailed me to let me know that they dropped the charges and also blocked ILD from ever charging my account again. THEY ARE A FRAUD! The older gentleman that paid it should ask for his money back! Everyone LISTEN UP!!! If you get a charge on your Phone Bill from ILD, DISPUTE IT, REPORT IT TO YOUR PHONE CO, THE ATTORNEY GENERAL OF YOUR STATE, AND THE FCC! Let's put them OUT OF BUSINESS!

On my Verizon phone bill, Employee Notification Msging Svc Mth Fee and ILD Teleservices have the same phone number. First, I called ILD Billing, talked to Natasha who gave me another name for her company but I did not jot down the name. I requested a CR sent to Verizon for the May 19 ILLEGAL billing, as I did not order anything to be billed to me through the phone company, Verizon, from the internet.

In the past, I have only ordered off the internet with a credit card from a company who verifies that I am who I say I am. In this case, I did not order what I was billed; therefore, this is an ILLEGAL transaction by either the Employee Notification Msging Svc or ILD, and I learned from the first call to Natasha that people are billed from just their phone number. I asked Natasha to CR the $17.08 (May 19, 2009) and cancel whatever ILLEGAL account has been ILLEGALLY created in my name by someone else.

Then, I contacted Verizon who saw the charge on my bill, mentioned that another charge for same amount would be coming through dated June 19. I gave Verizon the confirmation # for the credit that would be coming through and that I would not be paying the ILLEGAL fee for a service I did not order. She told me about the second billing, June 19.

The Verizon Rep also mentioned "Bill Blocking" which I had read about on their bill but since it had never happened to me in my 64 years, I didn't have it. She added "Bill Block" to my account. She also made a note on my account that credits were coming through for this ILLEGAL BILLING.

I called ILD again, got J. McDonald, who gave me another confirmation #, because he said no note had been made on the account, and that he was crediting me for $29.90 and that the tax would be added later by Verizon or the state of WA and that he would cancel the ILLEGALLY created account. The man was sarcastic, didn't believe I did not set up the account.

During the first conversation, I learned that this practice of ILLEGAL THIRD PARTY BILLING is legal through the WA Public Utilities Commission. I strongly suggest that the option of third-party billing be revoked due to the enormous potential for ILLEGAL BILLING. Thank you.

I received my phone bill from AT&T and noticed a charge 3 times for directory assistance from ILD Teleservices, Inc. I searched them on the internet, and found this website, which has numerous complaints against this company. I immediately contacted ILD and AT&T about the FRAUDULENT Charges. I have never used, nor heard of this company. I have not received any response yet, from AT&T or ILD, but will update as necessary.

Received a third party charge on my monthly phone bill w/Embarq for $31.45 for something called Everclear Internet MTHFE. The date that it shows it was added was on a weekend and my business is not open on weekends. I didn't authorize any charges and only have 3 employees and none of them work weekends either. I can't imagine it being legal to just add bogus charges to phone bills, which are difficult enough to follow anyway. I'm sure these crooks are raking in a ton from those who don't review their bills carefully. These folks need to be shut down. When I complained to Embarq that they shouldn't allow these charges to just show up on client's bills they said it's an FCC requirement.

Charged for FONERIGHT, INC-VOICEMAIL monthly Fee. We don't have any idea how this Teleservices got through and we don't remember joining such. We were charged a total of $14.95 through AT&T. We contacted the ILD Teleservices company and were immediately reassured that the charges would be reimbursed and all the charges for the future will be blocked.

We do not believe them since this happened to us last year for 3 months in a row. After too many calls and hassles, we did not have it for a while. Now it is coming back this year. We are also worried about future charges. Please advise us of any protective measures. Thanks for your help. Very frustrated and cost a lot of time to call and talk (even yelling) with ILD Teleservices Reps.

I was billed for total $44.85 through AT&T. I don't have any idea how this Teleservices got through and I don't remember joining such. I called them and says that they will give me a credit for $44.85, hopefully this is true.

Charged for dir assistance via 10 15 15 800 which is an ISP address. We never accessed this ISP, nor requested directory asstance. We were charged a total of $7.78. We contacted the company and were immediately reassured that the charges would be reimbursed. I do not believe them. I am also worried about future charges. Please advise us of any protective measures. Thanks for your help.

Included in my Fairpoint Com. telephone bill were charges for two directory assistance calls I never made to ILD Teleservices, each for 3 minutes (who takes that long?) on the same date, and each totaling $5.49, plus another administration charge of $1.65, totaling $12.65.

I called ILD Services to complain, and the agent did not dispute my complaint, but immediately offered to reimburse me. I told him I had already informed Fairpoint I was disputing this item, and excluding it from my payment. He said "I will see to it that your phone is blocked from any future item of this kind." Then he hung up quickly.

This left me with an uneasy feeling that many more people must have been hit with these false charges, some who inadvertently just paid their bill.

How their service infiltrates our ATT phone service is a mystery, and their reps are prepared for our complaints, so they talk in circles after I stated that ATT told me that they will bill ILD for this phony charge--they answered that ATT doesn't know what they're talking about and can't bill them.

I told them they had better credit us for this call--they gave me the run around, as they have to so many others.

This company added fraudulent charges to my telephone bill for services I did not order. To date, they have added $150 in fraudulent charges to my telephone bill.

for the past 3 months my phone company bellsouth has been charging on my bill 2 calls that were supposavly made collect from cuba. they claimed that these calls were accepted by me, one is for 3 min $35.00 and the other is for 5 min $28.50, bellsouth claims claim that they cannot do anything about it that i must contact ild directly, meanwhile they keep charging me almost 8 dollars in late fee for the past 3 months.

every time i call ild some rude person asnwers the call and says that the calls cannot be removed beause the sattelite say that i accepted this call. in my monthly bill i make at $100.00 a month in long distance calls to cuba, i dont accept the calls when they call and i call my family back.

i just called now and spoke with a guy name scott and i asked to speak with a supervisor, he said that i should call back in 10 min her name is samantha voight. bu the way he also told me that i have 2 more calls coming out in next months bill. im really frustrated can anyone give any helpfull advice that can take care of these or do i have to get an attorney?

I used a CC in Dec of 08 to make a call and was charged 24.28 for a 1 minute call across the street. It has been a total nightmare...There was not a schedule of fees posted the the CS team hangs up on you for no reason.

Billing appeared on Verizon telephone service bill, callled number on billing, person ther had no information re: ILD stated service not available unable to check for voice authorization as service has been down however would issue credit and stop service. The billing for ONline Yellow Page MTH never authorized by this office

The company switched my long distance carrier without any kind of authorization on my part and charged exorbitant bills.

The women decided to hang up on me. I called back and got a supervisor who again said he would credit the charges. But next month i will have more charges. How do we get this to stop.Mind you AT&T told me that the Federal Goverment Ok all these companies. I don't know but I do know this is a big SCAM and it needs to stop.

Our AT&T bill has a line item charge $15.06 called "enhanced services billing inc. I had assumed it was part of the new AT&T billing format. Recently on the last page the enhanced billing was listed as American eVoice.LTD. I called the number and was told that I had been billed by this 'outside' service since October 2007. I was told that our daughter had requested this service online. I told Cherise that Molly had not lived in our home since 2005 and she had not requested this service and knew nothing about this service. Not that it mattered because she is not and has never been listed as an administrator on this account.

Cherise told me she could refund the past three months charges ($15.06 x 3 = $45.18) but I had to contact the company by FAX or mail to request further compensation. I think this is a scam that was initiated by this company. Phone bills are complicated enough not to have to determine if it is a legitimate charge. AT&T should require the account holder to affirm these outside enhanced service charges before including them in the AT&T official monthly billing. 20 months x $15.06 = $301.20

Recurrent charge of 12.95 on my phone bill dating back to October 2008.Each time I call to speak to a representitive,I'm told that they are experiencing technical difficultes,and that somone will return a call to me in 24 hrs.I am trying to recover a total of 116.55 of charges totaling 9 months of billing. Thank-you.

Did not order anything from this company but I was charged $15.96 a month for the past three months for an "PROTECTIDTODAY-ID PROTCT/EMAIL MO FEE".

I have been an AT&T customer for 30 years. On March 10, 2009 I started to get charges from ILD. I called AT & T to discuss this as I have never been charged before. They informed me that ILD was a seperate entity. I called them and truly got nowhere. One gentleman I spoke to said he would discontinue everything and put in a dispute. He even gave me a confirmation number. For the past 2 months I keep getting bills from them. One for $47.47 and one for $11.09. My calls to them are very frustrating. I have even asked to speak to the managers who have told me it would be taken care of. They somehow have my bank acct. number and debit my account each month in which I rapidly put a stop payment on.

ILD Teleservices appeared on my AT&T phone bill will a charge of $49.81 for "Online Yellow Pgs-Inet AD Monthley Fee" plus taxes added $53.55 to my phone bill. This I believe is called CRAMMING in in phone industry.

My AT&T bill for 4/26 thru 5/25/09 contained a line item charge from ILD Teleservices, Inc. for $52.95.

This is not the first time AT&T has permitted such a thing to happen to me and my 86 year old mother is also getting burned by what AT&T permits. I always review her bills and take care of the matter but this has an established pattern that needs to be brought down around AT&T's ears so to speak.

I attempted to call ILD last evening but no representative was available to speak with.

Please take what ever action you are permitted within the charter by which you operate!

I received a bill of $7.14 on my AT&T phone bill from this company. I never called the # they said. Every time I call them, I'm told nothing except it is my charge!

This is a scam!

I checked my phone bill today May 29 and the charges still appear. I still have not been credited for it. I phoned the company and spoke with a Julie. She said the amount was processed on May 6 but would take 2 billing cycles for the charges to be credited. I am getting extremely suspicious of this company...they have no problem charging you immediately for a service never requested but seem to take their time reimbursing the consumer for something never requested.

I found that the ILD charges on my phone bill were not part of my Verizon package, but a service ordered by the person who had my phone number before it was given to me 12 years ago! In good faith, I ordered a phone service after moving believing what I was paying for was what I had ordered. This is fraud, and for Verizon to say that by law they must bill for other companies only helps this thievery to continue! They gave me the name and address of the person who had ordered the service, and had my number before I got it. Nice way to defraud someone. Verizon should have made sure I was being billed for what I ordered from them! After 12 yrs. of throwing away my money, I'll give up on Verizon

Unauthorized billing on telephone account on behalf of Optic Internet PRotocol. ILD did not reverse the charge and simply stated that it would block the service and any future billing.

Fraud voice-mail charges on phone bill on 05/27/2009. FoneRight Inc. Complaints - Added voicemail service to my At&t phone bill w/o my permission. they charged a voicemail service of $14.95 on my AT&T bill on May 09. This billing was unauthorized and I have not heard of this company before. I too found charges from this company on my ATT bill. How can people charge our phone numbers without our permission and why does ATT allow it! I do not find their address elsewhere

We also have a charge from "Basic Access Communications" for $7.99 teleconferencing service - never used or have heard of this company either. I just called them and spoke with "Teresa" who said she would cancel the service but that the amount would still show on our bill for 2 more cycles. Unbelievable - how many companies are doing this? This needs to be stopped quickly as many are blindly paying their phone bill. $42.95 in bogus charges because caught it first month. How many other people is this happening too?

In December I noticed my phone bill was unusually expensive but since it appeared Verizon had cancelled my sons disabled low price service I just assumed they had raised their regular price. It was not until March that I noticed a $15.88 charge on the back of the bill for ILD services.

I called them and complained. They assured me that I had authorized this and that it was a charge for Fone Right Voicemail. I have no idea when or how I did this as I have no use for Voice Mail. Also I can find no company with that name.

After getting very angry with the service rep they reversed the March charge from my phone bill. However it reappeared in April. I did not pay that portion of my phone bill. It is still there and another charge was added in May. I contacted them by e-mail and they removed the charge for one month but there is still another month (besides those from last year up until February) remaining on my bill.

$8.94 charge appeared on my Verizon telephone bill. Spoke with Elaine at OAN who said this charge was for voice mail/800#. Told her never authorized charge. Elaine said I authorized this charge with my email address. Not true! After arguing back and forth with her she credited the $8.94 and said charges won't appear again. This is a SCAM company and consumers should be aware of them.

I seem to be the latest of those who have received a fraudulent charge on my phone bill from a ILD Services for a collect call that was never requested or accepted. I called our phone company, ACS and they told us to contact ILD Services.

A quick google search on these folks revealed a criminal enterprise.

Well, I am not playing this game. We're not paying. If a credit does not appear on our July bill, we walk. There are too many alternatives to our current phone company for us to play this game.

Obviously, they've already paid ILD Services or they would have just credited our account for an obviously fraudulent charge.

My suggestion is others do likewise, then maybe they'll take a look at these crooks and quit just passing charges on through to them.

In 2007, 2008 and on April and May 2009 a charge of $14.95 from ILD Teleservices Inc. "Billed on behalf of Fone Right Inc." mysteriously appeared on the Verizon bill. Each time this occurred I had Verizon block 3rd party billing. I first called Verizon, since it was on their bill. Verizon removed the charge from the bill and re-instituted 3rd party blocking, which unfortunately doesn't seem to be permanent.

I never did or would have ordered a voice mail service, I have an answering machine, Verizon voice mail and 3 PCs that can be configured to answer phone calls. I was also assured that I wouldn't be billed in the future and that my bill would be credited for last month, we'll see.

Why doesn't Verizon block 3rd party billing by default and make 3rd party billing by customer request only. They allow and promote devious criminal masterminds to slam their customers. I presume that Verizon may receive a fee for 3rd party billing.

And, curiously there seems to be a pattern in the complaints list. It seems that ILD bills different amounts for slightly different service names in different states. This seems to be a possible attempt to dwell in a legal gray zone for individual states in which they operate. They seem to know the law and fly just below the wire that delineates bad business from misdemeanor (or felony).

Furthurmore ILD on behalf of Fone Right Inc. has proven a solid pattern of tripply repeated slamming and fraudulent billing through Verizon. Verizon is surely complicit to some degree in this travesty. How many unfortunate and elderly are paying millions to a devious gray criminal operation like ILD. These guys need to be stopped, badly!

Two monthly charges appeared on our company's AT&T this month. The first, dated 4/06 for "SMALL BUS. TECH-SUPT MTHY FEE" $49.95 and a second, dated 5/06 for the same amount.

When I called the number on my phone bill, 1-800-433-4518, I was transferred to another number. ILD claims the service was authorized in a phone call to one of our employees on July 30, 2008. This particular employee is the boss's daughter who did not and would not authorized a service such as this. We have an in-house technical support employee. The employee joined the Peace Corps and is currently in Kazhakstan.

ILD did not have the company's current address in their records. the only address they had for our company was our old address. we haven't been at that address since March of 2006.

ILD claimed we had been paying this fee through our phone bill since July. We have not, this is the first time the charges ever appeared on our phone bill.

Have been getting billed for months for internet bus. assn dialup inet mo fee in the amount of $29.95 a month. Our company never authorized this charge or service and I called them last month to have them stop billing us and they are still billing us for this service that we have NEVER USED. I asked to speak to a supervisor today and was given some guy saving his was the supervisor. When I told him that I had called last month about his company billing us and I am still getting billed he said so do you have a question about your bill, otherwise I have nothing else to discuss with you. I am outraged to see the # of complaints on this company and don't understand how they are still in business! This company has billed us over $500.00!

Enhanced Service Billing, Inc. added services charge on your current phone bill (which is seperated from your phone bill) and state that you registered with them online giving them permision to use there services and list this on your phone bill through residentail email. There services provides the same services that your current phone services carrier already provides so these monthly charges did not make sense. Neither did the authorization from another person to be allowed to charge this services on my phone bill with a different name than mine.

I had to contact my current phone carrier (Verizon) to inquirer about these charges and this is when I found out that the charges did not belong to them that a seperate vendor was allowed to charge this services on my phone bill which did not make any sense to me since I did not sign up for any special services outside my phone company. As a consumer, I was not advise of these charges up front to avoid two months of there billing on my phone bill - how unfair and time spent away from my job to get this cleared up.

$14.95 appeared on my AT&T telephone bill. I did not use or authorize this service. AT&T told me that this was illegal and that it is referred to as "slamming." I called ILD and they provided a confirmation number that allowed AT&T to remove the charge from my bill.

On Friday 12-19-2008 at 12:45 pm I called Enhanced Services Billing, Inc about strange charges that I never authorized showing up on my phone bill. I spoke to Kim (agent 54) who said that she would credit 39.56 back to my At&T account and it would take 1 to 2 billing cycles to appear. I asked her how this happened and she said it was a result of someone in my household going to "planetfungames.com" and signing up for $1000 worth of free food coupons. Well thats a crock, we don't even use the coupons that come in the mail.

We recieved the said amount back but low and behold it showed back up on my bill on 1-10-09. We were once again charged billed for something bogus that we never authorized. The amonut they stole from us this time came to 149.50, turns out it is a 10 month refund. They never truly returned the original money owed because they kept billing.

I spoke to Maria (no agent #) on 3-26-09 and asked that this be cancelled immediately! She said it would be done no problem. IT HAS NOT! We were charged 16.07 on April 10th and May 10 2009. When will this end? I also called the phone company and let them know I did not authorize this and filled out all the slamming paperwork, yet I'm still getting these BOGUS charges.

What am I supposed to do now. We are too tightly budgeted to pay for these phony expenses. All together the amount stolen from us is over $500.00! We are strapped for cash as it is with 5 kids and a husband out of work. We had no choice but to pay the bill to AT&T because it is attached and I will be shut off if it is not paid as well. I have been battling this for months and I have had it!

I accepted an emergency collect call from my son. When I received my telephone bill from Verizon, I had a charge of $20.95 for a collect call. The provider for the collect call was ILD. The call was 3 minutes long. $16.96 was for the call, $2.99 for op services, and $1.00 for sales tax. The person I talked to told me the charge was high because the caller had not asked for a Verizon operator.

now is being extremely rude and uncooperative in resolving the matter

i accepted a emergency collect call 5/16/09 for 20 minutes, i used my dept card and was charged 67.00. i tried contacting the company because my monthly phone bill is not even that much.

Phone service was changed with out permission and was tripled the money and i could nt pay my medication bills.....

Mystery charge of $1495 plus tax for Voicemail Direct USA LLC showed up on my most recent telephone bill. I called ILD and they may have canceled the not authorized account. However, they stated one to two billing cycles for the credit to appear meaning I will likely be billed again before a credit is issued assuming that it is. Apparently this happened through someone in my household clicking on a $500 free offer from some internet site which no one can remember doing.

I didnt give any authorization to charge 98.19 unto my credit card and my card was charged, unbenounced to me.

On my monthly Business bill from ATT Cureent Charges from ILD No mention of what this service was for or that it was approved. I am A Sole proprertious and no one else is allowed to ok any services, This added on for whatever reason and I am sure there are many complaints to this affect. I am not sure why ATT allows this. Damages are 49.95 for the month of May 2009 and for April 2009-for March 2009 Totaling = 149.85

I received my Embarq bill today to find a Third Party Provider called ILD Teleservices, Inc. for $15.70.

Immediately called the toll free number listed on the bill and spoke with a Sheena. I informed her that I did not order their services nor do I know who they are. I did not wish to have their services and want it removed immediately effective today. She informed me that through an email -- which she gave me with my mother's name and an old address -- that the service was ordered through. I informed her that I was not sure how they obtained that information, but I did not order through any email account and wanted it removed immediately.

The call we had was strange because she kept going in and out like a remote phone or cell phone in a bad location. She came back on the line to say that it will be removed immediately effective today and gave me a confirmation number. I had her repeat the confirmation number to be sure I understood her -- and that was after hollering hello five times to see if she was still there.

I do not feel comfortable that it will not happen again, but I am checking my earlier bills which I didn't pay attention to to see if this had occurred before. The phone call was like a walkie talkie kind of thing.

There are laws for this type of thing I am sure, but how do you go about knowing them. Well, I intend to check further into this matter. It is like having your identity violated through email.

Embarq customers be aware, check your bill now and before to see if this service is on your bill or something similar -- it will say Third Party Provider.

I sent an e-mail yesterday and today received a reply that I was being credited for two months charges. In my e-mail to them I stated if I did not receive an answer in a timely manner I would send a report to the Attorney General of my state.

someone has use unauthrzation of my 53 mastercard and made a illeagal purschase! 100.00, not sure what else can be on.

My phone bill has been off every mth and higher than usual. I find out today I have been billed 14.95 by MyIDWatch-ID Protection. They insisted I signed up for this over the internet - I am a savy internet shopper I did not. I am dissappointed with SBC! I will supposedly get credited in 1-3 billing cycles - yea, right! $44.89 plus $5 late fee each mth from SBC becuz online pymt short (jan-may 2009)

After trying several ways to speak to an actual person I only succeeded in getting a recording. The other two companies that charged my bill for the same time frame were Rocket Communication Services, Inc and Intelicom Msg LLC. They both gave me a full refund of the services charged to my account. I know other individuals are having issues with this specific company. I just do not know what other route to take to get reimbursed.

I just wanted to see if anyone had figured out how this company is retrieving phone-bill information from seemingly guiltless people. Did they gather information off of certain website pages through a sign-up process, or is the information simply being leaked through our phone companies? In any case, this needs to be stopped, either by the consumers, or the companies, or both.

We have 2 Subway stores. (We are on the do not call list). A telemarketer calls, gets an employee on the phone. Asks if the owner or manager is in. If not, they ask what there name is. My employee's are young kids. So they tell this person on the phone my name or my wifes name. Next thing we get billed for $53.45 per month for a messenging service we did not order.I call ILD, we only have a Phone number for ILD. Not Contact Messenging Services. We ask to credit our account. They say its just posted. Next month it will be cleared. I am being charged late fees from Verizon because of this. Verizon says they can't do anything about this. Verizon should contact us before this happens. So I keep calling ILD, they tell me to call Contact messenging services, They give me a wrong number.This is just getting old. I have 2 business' and a full time job and not time to waste because these ass holes figured out a way to scam people without getting chastised. ILD is just as guilty as Contact messenging Services. By the way try to find their address or corporate info!!!(CMS). When you ask to cancell they give the name of the owner, so what just because you have an owners name, dosen't give then the permission to start a service. I did not authorize.!!!!!! Thank you

I requested to speak with a supervisor but there doesn't seem to be one around-

When they answer the phone they speak in Spanish and a hesitant English. I have a feeling they are targeting Hispanic names. When I asked how this service was switched I was told it wasn't them it was telemarketing. To which I replied it was a company hired by them. I have been on hold for about 20 minutes in which they are supposed to be researching for the calls between the period I gave them. It feels like they are expecting me to give up and hang up

They billed charges to our phone bill for services we neither authorized nor received. when I called them,they said they are a third party payer and referred me to othrr 800 numbers for two other companies. Why is a third party allowed to charge fees for no services to my telephone bill without my written authorization? $800 in charges to my phone bill with no services received and no authorization

I qualified for Medicare starting May 1, 2009. received a booklet of medical insurance companies to choose from for an Advantage Plan. Upon dialing for Aetna Golden Medicare Premier (HMO) I got a message that the number could not be reached from my calling area and was give another number to reach the company. appeared strange to me but since the booklet came from the local state agency for medicare eligible persons, I felt it was "safe". After dialing the quoted number I heard a voice say National Directory Assistance, please hold. I promptly hung-up since I did not need directory assistance and had other companies to choose from that had working numbers.

I will not pay this bill from this company. I will be reporting this to the State Agency on Aging (SHIP) who sent out the booklet, in case others got scammed as I am now. My credit score currently is 800! I do not look forward to this showing up on my credit report and lowering my score. It is a small amount of money, but it is MY money. My income went from $37,000 per year to $13,000 per year. You tell me if I can afford any loss.

Starting with my Feb 2009 phone bill (received in March) there was a charge of 30.95 from this company for VoiceMail (VMAIL) I did not authorize (bill date jan 27)

I called on March 9th and spoke with courtney who told me a Nick Gagnon authorized the services to be charged to my account. Since I am the only one on the account to authorize anything, I asked these charges be removed.

On the March bill, the charge was billed again and I called ILD on April 2nd and spoke with Amyus badge #13164 who stated it would all be removed from my April bill.

I received my April and now have a past due amount of 30.95 billed for March 2nd. This time i spoke with Alma who stated they bill for Voice Mail and I had to call them at 1-866-576-1876.

I received an automated line and when I keyed in my phone number stated this was all cancelled on 3/9/09 confirmation # 35694017327929 and hung up on me.

I called several times to try to talk to a human and the authomated line kept hanging up on me. I tried emailig them at the site that was printed on my bill ILD Teleservices Inc but the email would not go through.

After every call, I called Verizon to advise I had called ILD and the charges should be off the next bill.

I do not know how this company can automatically charge me using someone else's name. I have repeatedly called and asked that the fraudulent charges be removed but I am not getting anywhere now.

I happened to look into charges from a third party company (ILD) that started back in January 2008 to April 2009 from charges ranging from $1.95/month to as high as $67.85/month and wondering what "Flash webinet mth svcfee" and "Integrated Area Inet svc" meant. Upon calling their 800 number I found out that I was illegally scammed into a service fee through our telephone company billing. While I should have been aware of the subtle increase in charges, I called ILD to find out exactly who authorized such charges. The ILD customer service rep could NOT detail how such charges were made and who in my family gave approval but gave me both service company's toll-free numbers to inquire the details. Of course they were unable to be reached. The total of inaccurate charges are over $200. I have put a stop on third partying charges but wondering who is policing this kind of illegal activity. Certainly our own phone provider is NOT, nor the Federal government on telecommunications services which we pay monthly as well doing their job to protect consumer's rights.

The phone bill showed up this month, with 2 mysterious charges for 14.95 from a (ILD Teleservices Inc.). For apparently a voice-mail. The twice showed up two different times. One time on 3/02/09, the other time on 3/25/09. I live on a fixed income, so an additional 30$ a month is a huge deal to me. I had to let my prescriptions go, to pay for the phone bill, which i discussed with the phone company, and they would do nothing about.

I received a toll free call offering me a service with At&t for $25.00 a month. I already have At&t service and thats why I was not convinced with they offering because if it was true I would have received such an offer from At&t. I requested the web site of the company to verify the truth about them. For this toll free call they charged me with $15.85.

I received a toll free call offering me a service with At&t for $25.00 a month. I already have At&t service and thats why I was not convinced with they offering because if it was true I would have received such an offer from At&t. I requested the web site of the company to verify the truth about them. For this toll free call they charged me with $15.85.

Received telephone bill. There is a third party provider on the bill which I never requested. Have tried to contact company with no result. Receive message that there is technical difficulty.

I received my AT&T phone bill with a $7.28 charge going to ILD Teleservices. I have never heard of these people and have never used any service(s) from these people.

I noticed a charge for ILD Services for $8.43 on my current AT&T phone bill for billing date 4/28/09. I did not authorize any new services on my phone. I tried calling ILD Teleservices several times with no luck in talking to a live person. I would like to have this removed from my home phone service.

I have a bill of $29.90 added to my at&t phone bill. The rep said my husband used the computer to add the service. I told Naomi that he does not use the computer. I suggested she take the bvill off the dates they say we order the service we were out of toe=wn with no computer assess besides the day the service was suppose to be order my husband was laid off 4 days proir and we would not beable to even think about adding any more bills to my budjet. She told me she would take the bill off this months bill, I would recieve an e-mail as of this afternoon. I have not recieved confirmation as of yet I will take this to my attorney Monday is the e-mail does not arrive before midnight MOnday, 05/04/2009. I want the consumers affairs to know that htis has also happened to my Son and his wife on their at&t phone bill, last m onth an dit was suppose to be credited to them on this months bill and it has not. Please advise. We as hard working people do not need these hidden charges.

I rarely examine my Verizon phone bill. This time, when I examined my bill,I discovered an $8.81 billing for an "ILD Teleservices." When I called the phone number for ILD customer service I got "My Billing Guys" who acted as agents for ILD. When I asked the basis for the charge, I was told that I had authorized it. When asked for proof, there was no direct answer - and I asked that any further charges be cancelled. When I indicated that I discard my bills after they've been paid, I didn't know long I've been charged, I wanted a refund or credit. I was told that, within 10 days, my phone company (Verizon)would be authorized to show a 3-month credit of $26.43 on my next phone bill.

any 3rd party charges not be allowed.

Since then, an examination of such Internet sites indicated that ILD Teleservices appeared to have cheated others.

I'm still trying to get the information of how and with what authorization they were billing me. So far, I've been unable to get that specific information

this company put charges of $19.95 on my phone bill with out my permisson .i have never heard of this service..thanks..i found a lot of info on the net about this service scamming others...none embarq has aready removed the charges ...

On my April 7 to May 7 Verizon bill there is an additional $ 151.73 from ILD Teleservices for two collect calls made from CA to WA, at a rate of approximately $ 4.00 per minute. If this is legitimate it is most definitely unethical business practice

I will most likely end up dropping the landline service through Verizon if they cannot separate the billing so I can fight ILD Teleservices directly

This is bogus, I want them stopped from charging my account or anybody elses.I understand the term for this is "cramming". Well I don't want to be crammed! I called Windstream and they tell me they can do nothing about this. I beg to differ. This needs to stop! I was charged on my last phone bill $8.23, don't know what the new bill will bring.

So I called back the number on my phone bill and a black man said the charges for Feb and Mar had been credited back and a block put on. Why was I charged again in April? How can I keep this from happening every month? I'm tired of paying for stuff we did not order and I don't like being lied to.

Unauthorized charges of $49.95 a month on our business account (went unnoticed for 10 months. When I called ILD they said it was Advanced Business Services billing for an electronic fax service (which we didn't authorize). Apparently they called claiming to be yellow pages to confirm our business information with me (an administrative assistant, not authorized to accept billing changes, which they were told). They claim to have cancelled our account so we will see if the money is refunded. Hours wasted on the phone, plus a total of $550 SCAMMED!

I recently notice a bill of $19.99 plus another service charge that came out to be $21.40 back in 3/27/2009. I saw something about MembersEdge and there was a company name called ILD Service that said to call for any billing issues. I never signed up for this service. I called ILD and told them I never signed up for this, but the customer service rep said "I did". I said "How was this order processed", she said "it was done on-line and I used my email address". I then asked the customer service rep "How was this possible?".

If I only need an email address, anyone's email address then I can sign anybody up for this service. Most fair companies have a process that makes sure a person signs up by email through a process called email verification. I think there system is flawed or the company is practicing bad business ethics and needs some serious attention to adjust. I never received an email verification that it was me, or more than likely ended up in the spam folder because I don't have a clue what this service was for, because I never signed up for it. If so, they never received a confirmation, but still signed me up.

After the conversation with the customer service rep, she told me that she would cancel the service, but I still was billed for the month of April. I also called my phone service Verizon about placing a third party block on my service, but it looks like it did not work. I am wasting so much of my time trying to call them. Now I can not even get through to customer service. I actually had a person answered and said they would call me back, because they were having technical difficulties, yeh they are having technical difficulties! They should be shut done!

In march 2,2009 i was charge $18.15 for the ILD teleservices. I called ILD telephone number(18004334518) and i told them that i never call or make a contract whit ILD for long-distance service. They told me that someone in the house made a call to ILD for service, therefore i challenged them to send me a tape recorder or give the name of the person who made the call. Furthermore i told them that i am the only person who can make any change in my telephone service. So they agree to send me a tape-recorder in a week and i still don't get it then i made a second call on 4/07/09 and vaneza ramirez who recived my call told me that i have to wait more time, then i asked her how long it will take and she told me she doesn't know so i told her to transfer me whit her manager or a person in charge -then she said oh he is not here- then i asked when can i talk to him?- and she said i don't know. therefore she told me to keep waitting for the tape-recorder.

CHARGING ME FOR SERVICES I DID NOT SIGN UP FOR

BILLED for a credit service that I have not approved or request, US Credit Find-Credit repair mtly fee

BILLED for a credit service that I have not approved or request, US Credit Find-Credit repair mtly fee. I am disable and do not need any additional payment problems

This is the second time in two years that a bogus charge has been place on my Embarq bill from a third party billing service. The attorney General needs to investigate this practice. We should write our Congressmen and Attorney Generals of the states to put a stop to these people making money from scamming people.

AT&T Monthly Statement dated Mar 8 - April 7, 2009 shows a charge from IDL Teleservices, Inc for MEMBR'S EDGE VOICEMAIL MONTHLY FEE $21.45 dated 03/19/09.

I had not requested any service from this company nor I requested VOICE-MAIL service. It gives me the impression that I will be billed by AT&T from now on. I called 1-800433-4518 on 04/24/09 at 10:30. I was put on hold for 15 minutes and then a recording came up to leave phone and message. I have wasted 1 hour and now I have to follow-up with AT&T

I requested to talk to a supervisor (Felix) he told me that this was a voicemail charge. The question I had was what Voicemail. I do not have voicemail, call forwarding, or any other option but a plain phone.After reading some of the other complaints it is obvious that this company is involved in Bill cramming. I was assured by Felix that this charge will be removed from my Bill after assuring him that I will folllow up and notify the States Attorney Generals Office.

We are charge with a phone service we never ordered and now we can not get threw to a real person or find info on the internet on how to cancell this service. We are a small home town business, we can not afford fraudulent charge to billed to us. It takes enough money to stay in business with out the help of corrupte companies, making illigal money to keep their doors open.

On March 17th 2009.After I have reviewed my phone bill from AT&T Company. I found out that my bill was charged from ILD Teleservices Inc.They billed on behalf of Optic Inet Protocol was $30.28. I called the ILD and got transfer to Optic Inet Protocol. I have talked to Luis and ask him who's at my house that authorized the ILD company to charged on my phone bill ? (Usually the Long Distance that we used was At&T.) I just want to know so I can pay the bill,Luis said that in 10 buisiness days the company will have some people to contact me and tell me who it is. I have waited for more than 10 days without nobody call.On April 16th 2009 I called again and talked to Carlos and ask him what happend He just go around and around with no answer and can not proving that who ever in my house authorized the use of Long distance from ILD company.I feel frustrated and angry because they have to ask my permission first before they can charge on my bill.

They have been billing me for some long distance calls, from Queens,N.Y. to Long Island,N.Y., it takes me half an hour to get there, I don't understand how that is considered long distance. I called them and asked why they were billing me if I've never agreed or asked to have their services. I already have a telephone company. I called my company and they told me that ILD told them that I agree on having their long distance service. I called ILD and asked how they added this service without my authorization, they told me they were going to have an investigation. They called me back and told me that I was going to receive a credit and that the service was going to be cancel. Today I receive my Verizon bill and again I was charged, didn't see no credit. I called them again and they told me that the credit takes time and that the charge that I received in this month bill was included in the credit that they told me last time. In total the bills add up to $45.60 and the credit that I was going to recieve was $22.53. There's a balance of $23.07 and they are telling me that I need to pay it because I made the calls. I told them that I will not pay them, because I never agreed or ask for their service. So now they tell me that for the second time they were going to have another investigation. I have had it with this company. I can't understand how a company could just ask another company to have their services included without having the customer authorized it, so I called verizon and asked them that question and they told me that if I didn't want that to happen again they were going to put it in their system. It's incredible how when you call Verizon they ask the customer if it's alright for them to view your account, like it's so private, but when a company calls to add a service your account becomes so accesible.

This company is making charges through my ATT telephone bill stating that I have agreed to use their services to make long-distance calls when I have not. I spoke to several of their representatives and the last one I spoke to on 4/20/09 told me that at the moment they couldn't do anything because the system was down. This charge was also done on my previous bills and I immediately contacted ATT and they told me that I did not have to pay it at the time and that they were going to put it under investigation. I really don't know why this company, ILD Teleservices, is charging me from $60 and up on a service that I have not agreed on or used.

This has caused me a lot of trouble since I have had to take time off my job to be talking on the phone in oreder to figure out what's going on. My telephone bill statement has increased as a result of this charges and I don't have a budget to be paying $60 or more dollars over what I used to pay on my phone bill.

On Feb. 27 and Mar. 28, 2009, my wife and I accepted collect calls from our daughter, then studying in Costa Rica. On our Apr. 16 phone bill, we were shocked to find a charge from ILD Teleservices, for the Feb. call alone, of $317.97 for 86 min. I immediately contacted ILD. Their representative informed me of the cost of the Mar. call: $160.89. After much complaining on my part, they offered to refund 50% of the charges (after a processing delay of 2-3 months), provided that we pay the entire bill now. Even with the refund, this amounts to approximately $2.30 per minute -- an entirely outrageous rate.

At the time of the call, we were asked will you accept the charges?. We said yes. But we were NOT informed what those charges would be, and we had no reason to expect that they would be anywhere near this high. In the absence of informed consent, I submit that the charges are illegitimate, and I that should be entitled to a refund of at least 90%.

$240 to talk for less than two hours is highway robbery.

I am disputing ALL charges to my AT&T bill via ILD Teleservices from Contact Message Sys from my first bill in 2008 thru my current bill for $49.95/month. These are fraudulent charges that were never authorized. I was told someone in sales originally communicated with one of my employees about their services. This employee has never been authorized to make decisions on my behalf, nor do I believe for a second that she would do so to begin with. Its inconceivable for me to believe that she would say, yes, go ahead and bill my boss $49.95 a month for these services, without consulting me! Evidently I'm not the first person to file a complaint against this company nor do I believe I will be the last.

I have been billed $49.95 for the last 12 months for services I never approved nor used and I want my account credited for the full amount.

While working with AT&T to change my phone plan, I noticed a $8.23 charge for ILD Teleservices. The customer assistance operator said it was some third party billing that she had no control over. I call the 800 number and was told that this was for an 800 number I ashed for on the internet. I told the lady on the phone that I never asked for; wanted or received an 800 number. She said she would cancel my account.

I am a retired disabled veteran living on a fixed income and the robbing of $8.23 from me monthly is hard to take. I still have to research how many months we have been paying this illegal fee.

Verizon FIOS Bills I want to complain about the bogus charges on my telephone bills from Verizon FIOS on 3/4/09 and 4/4/09. The $14.95 from ESBI for unitedtel.com and $21.35 from ILD for Members Edge LLC are bogus and un-authorized. I have made many phone calls to Verizon, ESBI, and ILD, but I am still been charged $36.30 every month for something I havent used. I dont understand why I am charged $36.30 every month for nothing from Verizon FIOS.

$36.30 bogus charges on my Verizon FIOS bills

Fraudulent charges on my phone bill. Did not sign up for this service. This is the second company to put charges through on my bill.

$14.95 charges on my bill

A 3rd party service fee appeared on my Embarq (telephone/dsl) bill. This charge was $19.95 for something called ME VMAIL, a monthly fee which I DID NOT AUTHORIZE. When I called Embarq, they indicated they bill for third parties and that we would have to contact them to get the charge reversed. When I called ILD Teleservices, they did not answer. I left a message for them to call me back, but no call back has happened yet. This has happened before with another third party company.

I don't see how it can be legal for a company, such as Embarq, to charge their customers fees that they are not authorized, by the customer, to charge. There needs to be some way that the local utility companies can verify these charges before they appear on your monthly statement or better yet, not provide billing services for these companies. It is such a hassle to get authorized charges off your bill once they are put on. I asked Embarq if they could block my account from this happening again and they indicated they could put a block on my account for a monthly fee.

I have to pay a monthly fee to keep crammers from charging my account. What kind of business would take the word of a third party company over the word of their customer? What ever happened to the saying, The customer is always right? As others have posted, this is very, VERY frustrating and something needs to be done to prevent these 3rd party companies from randomly billing people through local utility companies and hope the charges go unnoticed and get paid. I'm ready to cancel my local phone and DSL service due to this 3rd party crap that keeps appearing on my bill.

Still in the process of getting these charges removed from my bill. No success so far.

Have been being billed 49.95 for a year on mt ATT bill. They say Earl S authorized billing. This is a LIE. Earl is not authorized for this.

Lost time to get billing removed. Lost income do to pay for nothing.

My mother is being charge for something she didn't ask for. The Telephone carrier she has can't deduct the charges without her calling this 800 number , but no one is answering to her call. I wrote them an email, but I doubt they will take action. Here is copy of the email: Dear ILD: You are charging for services my mother did not want. How dear you charge and sneak into a persons private life like this, and on top of it scam another senior citizen. You sent her on a wild goose chase with her telephone company , who could not take these charges off her bill. And now I see the hundreds of complaints about you and how you charged others. Please take the charges off of her bill! You can't even work your answering service right , evidenly you haven't a good business plan . You couldn't even provide the phone company with an appropriate account number. If you do not take action now removing this from her bill and if you keep on charging her I will take this matter further. Thank you

This is another scam, and my mother needs help. She is retired and economically cannot afford this, and through out her whole life she sacrificed just to have a company like this automatically claim she approved such a thing. The email I entered is mine, just an example of my mother not spending or wanting these types of gimmicks

I have changes on my AT&T phone bill from ILD Teleservices which I never requested any type of service from. I called to check it out but I always get their voice mail. No one has called me back.

Stressed the heck out of me and the worry and time dealing with this is taking a toll.

I received $20 worth of fraudulent, unauthorized charges on my phone bill this month from ILD Telecommunications on behalf of Total Members Edge, LLC (a company I could find absolutely NO information on, other than complaints).

Loss of two hours of my valuable time attempting (successfully) to get the charges refunded.

I made 2 collect calls from a pay phone in Louisville Kentucky to my home in Ottawa Ontario. Each call was 1 minute long. My monthly phone bill from Bell Canada carried a $74 charge from ILD for those 2 calls...$37.23 each! At what point is there a line drawn? If ILD chose to charge me $1037 each for these calls, would I still be on the hook for $2074? Instead of $74, something more appropriate like $30 would have been extravagant, but at least within some boundary of reason.

Upon reconciling my exppenses from 2008 I found unauthorized charges charged to my AT&T bills for three of my business locations. Resulting in over $1500.00 worth of charges. When I called ILD I was vien the run around and insturcted to contact the company that authorized them to bill me. We were being charged for many varoius servies including Yellow Page listings and receiving collect phone calls from a correctional facility that does not exist here in Southern California.

To make matters worse the collect calls were accepted after business hours on a phone line that is connected to a fax machine that does not have a headset. This is rediculous! It is a waste of my time! I feel as I speak for most people when I say my day is already hectic enough I do not need to waste any of my time reviewing each line item on my phone bills. There needs to be an immediate stop to this, I am rallying for support in finding a way to end this now!

I lost over $1000.00 for charges that I unknowingly paid in additon to the time theat I lost!

On my aug 08 Verizon bill i received charges over 500.00 for calls that were said to have been billed by ILD and zpdi . my verizon bill for 5 yrs has always been 155 to 160 which includes my dsl and direct tv. on that day i directly called verizon who would not take the charges from my bill. I told them i did not authorize make or receive any of these calls. The bill alone should have been testament that it was all a SCAM> I asked them to take my name off any list, not allow any 3rd party billing calls or collect calls. The next month i was still receiving billing and NEW charges just like the last.

Again I call verizon who again told me it was my responsibility to pay them (VERIZON) because they had already paid the 3rd party billing co. I told them i did not authorize them to pay and should not be liable for charges that are obviously fradulent all i meant with was a cust. serv. rep t hat passed along those comp. numbers and said i had to call them for credit. In the mean time i have paid my reg. monthly bill but they have still shut off all of my services. Including my Direct Tv and DSL> I have called these cust. serv. numbers for zpdi and ild and with no luck they will not take off the amounts, say the charges were ligitimate . I am the only one at the time these calls were made to be at home. some of these calls were placed at 1 and 2 am! To countries i cant even pronounce.

I hold Verizon responsible for shutting off my service for disputed bills and my other sevices not directly related to the 3rd party calls ( I have the verizon freedom plan, all together which includes, unlimited long distance.) So why would anyone in their right mind think i would use another service and be billed for it when i could get it for free from my current provider. This is all emotionally and physically distressing. Verizon, Ild , zpdi are all in this to make money by scamming (or what ive read is called cramming , and they ALL need to be held accountable. Even my credit card co. calls me when i make a large purchace to see if its fraudulent. But Verizon says thats not their job, well it should be if their paying bills that they want me to ultimately pay them back for, when they coould clearly see it was not in my practice of 5+ years of doing business with them of making any calls,collect or otherwise.

They should be held accountable and turn my services back on. I am now without telephone tv and dsl. I am using a public wifi city system to type this now as i couldn't call to relate my disscust. I again today, waited onhold for over 1 hr for the finance dept at verizon after being on the phone with customer service (if you can call it that ) for over 40 minutes . and used all of my emergency phone minutes on my pay by minute cellphone . I am outraged, i have read page after page of complaints about verizon ild and zpdi . but no one seems to be getting any satisfaction in regards to their complaints. Please see if you can have my services turned back on. and if you can do anything about verizon shutting them off in the future for nonpayment of the 3rd party billing.

As of today after lengthy phone calls i am in distress. I have a heart condition and the stress of not being able to get this resolved after 8 months and now not having any services is just too much, i am experiencing angina from elevated blood pressure do the extent of one large corporation (Verizon) not wanting to admit that what they are doing is fraudulent. I have taken extra meds today just to deal with the headache the increased blood pressure and aggravation has caused.

Unauthorized charge of 39.95 on my Fair Point Communications phone bill. I do not know anything about ILD Teleservices, nor do I know what type of service the provide. I experienced this unauthorized charge last year and it took 3 months to remove it from my bill. I believe Fair Point Comm. should be investigated as well for allowing this unauthorized charge to be placed on my account.

When this occurred last year I had my Fair Point account noted that I am the only person allowed to make changes & additions to my Fair Point account. Clearyly something went wrong. Now I have to spend time I don't have on hold waiting for assistance to remove the unauthorized charge.

Bogus, unauthorized charge on phone bill by ILD Teleservices for $21.35 (including tax). I called Verizon to complain and was told this is a scam that normally targets older folks. ILD Teleservices hopes that no one will notice the extra charge on their phone bill.

Money out of my pocket. Extreme aggrevation because you cannot get hold of this company. You are on hold forever.

I have an unauthorized charge of $8.43 on my phone bill. never talked to any one about voice mail don't need voice mail because I have an asnwer machine. Called ILD after finding their number via interenet seaarch and I was told by them that can't cancel my service that I never agreed to because they where just a billing company.

I had to contact Vbilling Guy. I searched for them an no web site or phone number available but alot of complaintss an in these complaints I found numbers until I got one that sent me to an website to cancel a account that I never asked for. It is turely outragious they compaines can just charge you and you have not idea unitl you get the bill. Especially for something that you never asked or inquried about.

This company has fraudulently started to bill my Verizon telephone account $9.99/month for several months without our permission. They claim its for a company called US Credit Find. This is unacceptable that they can do this without our permission.

more than $300 in charges!

How can you allow a phone company to charge 26.00 for a 3 minute phone call. That's crazy. I have unlimited calls on vonage for 29.00 per month. My daughter arrived at Atlanta airport and used this service to call me in New York. There is no way to justify this bill.

ILD, called up my business on a Saturday and my son happened to pick up the phone. I believe they told him that they were part of the phone company and offering some free tech support for the office technology. I did not realize until my bookkeeper was examining the phone bill 5 months later and discovered a 49.95 charge. I questioned it and found out about the purported order. It was buried in At&t's phone bill

I seem to have been charged 237.75 this year. When I called and confronted the representative, he immediately agreed to drop the bill and give one month credit, then gave me the wrong email address to get compensation on the rest. I would only be interested in doing something if a class action lawsuit is brought against AT&T

I was stranded in a town 1 1/2 hours away from home and of course that happened to be the day our cell phone was being replaced. I used the pay phone that was near by but I didn't have any cash so I used my credit card. On the phone it said use *22 for cheaper collect calls or use a credit card. I used it to call home 4 times. I didn't know how much it was but the phone said $1.00 for 2 minutes. I thought it may be up to $3.00 for a credit card but that was okay. Once I got home I checked my account and it was $5.00 per call, $25.00 total! I thought well that's okay I did make the calls I'll just deal with it. The next day I was checking my account again and there were 4 unauthorized charges for about $20.00 a piece, but they were all pretty random amounts. (19.76, 22.42, 23.75, 18.42)

I called my company because there wasn't a contact number shown. They found the number and said the company name was ILD Teleservices Inc. I called and was given a second number and they were able to find my charges. The person I spoke with said the $5.00 charges would be returned, however the other charges were the actual charges and he broke them down for a 3 minute call: 19.76 TOTAL! As you can imagine I was quite upset so he offered to return 35%. I declined and said I wanted to file a dispute so I could get 100% back.

He said he couldn't and so I asked to speak to his superviser. She got on the phone and was very rude. This made me more angry. She told me I need to make sure of what the charges are before I use my credit card and that I could dispute the charge with them. They did give me a servie and worked with me by giving me 35% back. I said if they are will to give any amount back there is obviously a problem. By this time I was screaming because I was so upset and she ended up telling the operated to not take my calls anymore and hung up on me. I am going to dispute this with the credit card and hopefully will get my money back.

I was unable to give my kids anything for Easter which may not be a big deal to some people but my kids are very upset. Also part of that money was for my car payment.

Bogus charges on my phone bill, for a call to directory assistance: on a date where we were not even home to make the call! Michael explained they are a 'clearinghouse' and their policy is to refund the charge to me. He took my name and number, and promised to send a check in refund. This sounds suspicious since they can obviously perform electronic billing why would they not simply credit the account? Cutting a check is time-consuming and costly. Since the call didn't occur in the first place, I do not believe for a moment the check he promised will ever occur, either. I am calling Qwest on Monday to resolve the matter, file a complaint with them, and will not be paying this charge.

$7.14 in charges (proposed on bill), 1 hour of lost time, including filing this report.

Noticed charges for $12.95 billed by ILD on our AT&T bill when reconfiguring our service plan recently. AT&T informed us that we would have to deal with LUNCIVOICE to dispute charges. Called the LUNICVOICE customer service # listed on the bill on 2 April 09 and cancelled the service and asked that all charges be refunded. Afterwhich, we asked about when service began 30 Aug 08 an online regisitration form was submitted (which could not have occurred because we were out of town at that time). We were promised a copy of this form within 3 business days and to date, have not seen one.

Called customer service again on 10 April 09 to repeat request for copy of the online form. Per the LUNICVOICE website: The following statement is included at the request of AT&T for its subscribers: You have the right to dispute the Lunic Voice charges billed on your local telephone bill. As a telephone company subscriber, you are not legally responsible for Lunic Voice charges incurred by minors or vulnerable adults without your consent. Neither a long distance company nor your local exchange company may disconnect your local telephone service nor long distance service because you refuse to pay a Lunic Voice charge.

Lunixvoice allegedly refunded $90.65 (charges from 1 Sep 08 til now) on 2 April 09 when we cancelled the service. The refund should appear on our next service bill in May 09.

i have been billed for $7.47 each month on my business phone since sept. 2008. i did not contract nor give these people permission to charge my telephone bill each month! With the massive amount of complaints against these people, please do something about this. i thought fraud was illegal!

put charges onto my phonebill without my permission.

an extra 50.00 a month for 3 months untill I caught it, I am trying to get a refund

Received a call at our small business. The caller said she was working for yellowpages.com updating our company listing. After confirming information said that there was an offer, at no charge to us, from a webiste provider. I said no, I didnt' want it, but she said it was only an offer, no charge to me, and if I didn't say yes to it, she couldn't update our info. She seemed irritated at my questions and threatened that we would not appear in the yellowpages, etc. Finally, I relented (not a wise idea, obviously.) Then I received a notice by mail that I had chosen UltraWebsite as our internet provider.

When I got the ATT bill, it had a charge of 9.95 on it for setting up UltraWebsite. I called to cancel it and they said I could cancel service, but the 9.95 charge would remain. Then the played a tape for me of only part of our conversation where I had said yes to the offer. They said I had no recourse. Basically, they have found a really good way of tricking people and they feel that this tape is proof that I consented.

I then called ILD who placed the charge on my ATT bill. They said that they could not help. I had to talk to UltraWebsite. I told them that I had found all kinds of complaints about them online and similar scenarios to mine which means they know that they are party to this fraud. They are knowingly working with companies who run this scam. Finally, after I told them that I was not giving up they gave me another phone number for UltraWebsite. At this number the customer service rep heard my story and readily gave me a credit code to give to ATT. So, I did get my money back, but I don't think most people would go this far. I only did b/c I was scammed at work. Someone needs to shut this operation down!

Emotional turmoil! They are calling businesses. This could get someone fired. It also wasted 1.5 hours of my day trying to get this resolved. I am more worried about those who never get their money back.

Member's Edge, LLC, billed me $19.95 for Voicemail through ILD Teleservices. I called ILD, was unable to get any information from them because their system was down.

I called Member's Edge, LLC, spoke with Shaiqua 6 Apr 2009 at 10:54 AM. When I informed her that I had not authorized any services from Member's Edge, LLC, she said I had filled out an application and returned it. Shaiqua asked if my address was P O Box 2312, as that was the address they had. I instantly knew they were scamming me because I have not had that address for over 4 years (I did not tell her about the difference in the address). I told her again that I had never authorized any voicemail service because it was included in my service with ATT and to cancel their service immediatley, which she did. I told her that I expected to get the $19.95 refunded immediately and was informed that I would have to write a letter to request a refund.

I didn't think to ask for nor did Shaiqua offer to give me a conformation number. When I thought of it, I called back, spoke with Monique. I asked her for a conformation number and she gave it to me. She told me that Shaiqua had put in a request for a refund. I asked when and how the service had beeen requested. Monique said that it was done at 2:06 PM 12 Mar 2009. All of this is very strange because it makes absolutely no sense that I would use an invalid address that is over 4 years old.

I did A phone call to Mexico (from a public phone) the last 04/04/2009. I tried to make the phone call using coins at first, in the instructions it said 3 dlls per 5 minutes to Mexico. I tried to dial following the instructions, but I couldn't and I tried diferents way to dial, finally, I decided to use the operator, I ask for operator in spanish so I could understand perfectly, and she only asked me for the number to dial, but she never told me about all the crazy fees for just dial my number.

My phone call last like 1 minute and they charged me 25.00 dlls. Do they think that I made my call from a public phone because I'm rich? I cannt even afford to pay a montly phone services. Problably nobody will make anything about this, but I feel so ungry that I feel sick now, This never happen in a 3rd world like Mexico, I think is not fear that happen here. Sorry for my english.

I feel like I'm in a country with not justice. I know the money I paid is not much, but is the fact that make me feel ungry.

I realized in September of 2009 that I had been charged $14.95 a month for several months by IDL Teleservices on my AT&T home phone bill (I typically pay my basic charge bill online and did not review the bill for some time). I contacted IDL on September 29, 2009 and was told that the charges would be stopped and a credit issued. The charges were stopped by no credit has been issued. I contacted IDL/Netwatchisp customer service again on January 29, 2009, and was told that the credits had already been issued, although they had not.

After spending more than an hour on the phone I was given another confirmation # by Scott at Ext 201. No credit was received. I called again April 2, 2009 and was told, once again, that credits were issued on September 29, 2008 with confirmation numbers. No credit, or attempt to credit my account has ever been received by AT&T. I was told by AT&T that if a credit were issued, they would be able to see it almost instantly, even if it did not show on my billing for a billing cycle. I had contacted AT&T each time I spoke with IDL/Netwatch to either confirmt the credit was received (has never been), and to make sure that there was no block on my account that would hinder them from receiving the credit (there is none).

I contacted IDL/Netwatch customer service again on the 2nd of April and was told that a manual credit was being entered immediately, yet as of today no credit has been received on my account. I can not afford to continue to carry this balance due on my account. I have been told several times that I will be credited $104.65 yet it has not happened. I requested a manual check be issued to me directly so that I can be certain to receive the credit but was told this was not possible.

I do not know what more I can do. I call and am told it is done, yet it isnt. AT&T informs me that they can not do anything other than me having filed a claim with them for these charges. This has been done, but it is up to me to make sure the credit is received. These were fraudulent charges to begin with. I had never ordered their service or authorized my home phone account to be billed. Any help or advice is greatly appreciated!

Financial damage - I have had my phone disconnected due to the problems I have had to get this credit. I spend over an hour each time I contact either AT&T or IDL/Netwatch, time I need to spend working, not to mention the frustration.

I received my ATT bill with a charge of $14.95 that was bill on behalf of MYIDWATCH, INC. I never heard of either MYIDWATCH ir ILD teleservices. I did not sign up for either service & also did not agree in any way to get their services (whatever it is). I retired from ATT & only pay $5.00 per month plus tax for my telephone bill so my bill was out of line.

Unknown/unauthorized charges on March phone bill for $14.95. These charges go back to Aug. 09, prior to this month, they appeared as Enhanced Services Billing. Total paid to both companies to date; $119.60. Complete Fraud.

Total economic damage to date, $119.60. With two kids in college, I can't afford the expense or stress.

Billed $14.95 for 7 months by Enhanced Services Billing Inc. for some unknown and unauthorized service on behalf of a company called Transcendent Corp. This occurred from Aug. 08 until Feb. 09. Suddenly it is switched to ILD for same amount starting March 09.

Total charges add to $104.65 paid. Husband doesn't look too closely at bills, so, it wasn't caught until today. Will be trying to rectify this first thing tomorrow (Monday). Will be following up with another complaint for the new biller listed ILD. They have been paid $14.95.

I noticed a charge from ILD Teleservices on my phone bill in Dec 2008. I called to ask what the charges were for. I was told that they were for long distance. I said that I never signed up for any long distance because I don't have a telephone line, my line is used strictly for the Internet. I was then told that someone signed my number up for it using a different address. I asked how was that possible, and the woman was not able to give an answer. I asked her what address was used with my number, and she said for security and privacy reasons, she was unable to give that information.

I asked her if they double-check to see if an address matches a phone number before they sign someone up with something they didn't ask for or need? Again, she didn't have an answer for me. I kindly asked her to credit my account and cancel the service because I did not authorize anyone to put any long distance on a line that I don't have a phone connected to. She said there will be a credit on my next statement and the service will be canceled.

On the next statement, there was a credit and another charge. They never canceled the service like they said they would, and like I had asked. I called again, and informed the person that I was speaking with that this was my second time calling to get the service canceled and my bill credited back. Of course she apologized for the inconvenience and assured me that there would be a credit reflected on my next statment, and the service will be canceled.

I open up my next statement, there was a credit, and yet another charge! The service still had not been canceled! This is very frustrating. I will have to call them AGAIN to ask for a credit and demand that they cancel the service. Why do I have to go through this every single month with these people. How much longer will they be able to get away with this? Something has to be done.

I can barely afford to keep my Internet up and running without the added charges. I will eventually have to turn off my Internet if they continue to charge me for this unauthorized service.

I received my bill from AT&T and there is a charge of $19.95 that says that it is Billed on Behalf of Member's Edge Voicemail. Why on earth would I subssribe to this voicemail when it it included in my telephone service with AT&T? I have never heard of this company.

I found a charge on my bill for 12.95 billed on behalf of lunic voice through ILD. We have Windstream phone service. I called the phone company and asked for something in writing that said I ordered this service and was told to contace ILD. The woman I talked to said that in Oct 08 I somehow signed up for an 800 number, and somehow forgot. I asked her what my 800 number was and she couldnt give it to me. I was given an email address to request a refund, and told they would only refund 3 months. The email is coming back to me as undeliverable. We feel very vulnerable as consumers. Can anyone just access our accounts, while we have to give them personal information to prove we have the right to access them ourselves.

We are out $75 bucks so far. We are changing our phone over to another company. I dont know if this will be resolved for us or not.

April 4, 2009 #13122 Confirmation from ILD Telservices. My phone bill had an added 'service' from ILD Teleservices for $12.13 for calling a 1.800.555 number from which I supposedly had the 'service' redirect my phone call because there was an incorrect number [or something like that]. To my knowledge and past practices I do not ask for operator/phone assistance to place calls.

1. There is NOTHING on my present phone bill to indicate said phone call! 2. $12.13 to redirect a phone call? 3. I NEVER SIGNED UP FOR THIS SERVICE! 4. It is Saturday, April 4, and when I spoke to agent Cynthia, she could not correct my bill as 'computers were down'. 5. I spoke to 'supervisor Merced' and he was able to credit my bill, because his agent could not...which will take 30-60 days to correct. 6. I was told by Merced, that IF I used an 1.800.555 number again, I could be charged again.

MY husband and I are retired. On a pension. HOW MANY OTHERS HAVE BEEN RIPPED OFF BY THIS COMPANY? AND to add to the absurdity how is one to know what 800, 888 numbers are 'clean'? THIS IS A SWINDLE TO THE CONSUMERS OF PHONE COMPANIES who have used the free services of 800 numbers in the past! Who do we trust now? I am 74 years old and the added stress of illegal actions is damaging to my health and well being.

I was billed by Foneright,Inc for a monthly voicemail that I never wanted, nor used, nor did I know how to use. This went on for 4 months before I caught it on my Dec 2008 phone bill statement I dont always look at the entire bill, I usually just pay it. I called to let them know I did not want this service nor did I know how to use it. I have an answering machine, I dont need voicemail. I had to cancel this twice, the first time whoever I talked to didnt cancel it. They said I had signed up for it on the internet. I said I didnt think so, but if I did, it was an honest mistake and I didnt want this voicemail.

On my 3rd or 4th call, I talked to Rebecca who gave me a confirmation number 13028 and said it would be credited $59.98 on my next phone bill. This would have been in January. Feb bill came and still no credit. I talked to a guy name Ron (ext. 3117) who promised if I had anymore problems to call him personally and he would take care of it. He also said the credit would show up for sure on my March bill. When I seen that my bill still hadnt been credited, I tried to call Ron and they kept putting me off, always wanting me to talk to another person. The last guy that I talked to told me that it takes up to 90 days to get this credit. So I have now received and paid the April bill, still no credit.

I was charged 9/10, 10/10, 11/10 and 12/10 the amount of $14.95 for something I never used nor wanted.The phone number listed above is IDL Teleservices, they always have the same speech, they are just the billing company for Foneright. I called AT&T to ask what I could do and they wouldnt help me with this. When I called your business, your rep told me it is cramming and said she would send me a complaint form by email. Perhaps she didnt get my email address correct; I never did receive the complaint form. I had already looked at your website, so I knew there was a complaint form available.

As a result of this 4 month billing of a service I didnt ask for, I paid $59.80 plus tax added on to my phone bill. I also spent too much time on the phone getting nowhere fast with a scam artist company, all of the stress, anger and frustrations I felt as a result of somebody ripping me off. I hate to have such anger & frustration at something I am innocent of and to know that these companies get away with such practices and that my phone company wont even help me out. It is easier to talk at home, I am the kitchen manager of a middle school and I dont always have time to talk freely on the phone.

ILD Telecommunications, Inc acting as a third party long distanct services charged a collect call in the amount of $67.23 to our AT&T phone bill claiming that that are a third party long distance company that charge collet phone calls on behalf of individuals to there bills. We discovered that these fony long distance calls phone numbers are fax machine phone numbers that ILD billed on our AT&T phone bill.

On April 4, 2009 when I contacted ILD Teleservices, Inc they became belligent when I question their charge on our at&t phone bill, and transferred my call to a supervisor, who became even more belligent with me, and hang up on me. These so called long distance telephone numbers are in the same telephone area code I am in. We contacted AT&T back and asked them to block this services, and not to pay this bill. The AT&T representive said he will ask them to drop these charges, and we requested they not be paid any money.

My husband and I are on a fixed income. ILD Teleservices billed on behalf of Intellicall Operator SVCS, Inc, and total long distance calls in the amount of $60.43, and a Ky-State Tax in the amount of $3.81. All these charges total $67.23. This is a SCAM.

Without signing up for any service, my phone bill was charged $8.23 per month. When I called the company, Karen said that we had signed up via a internet promotion for a 800 number for free long distance. She said I may have hit the button accidently. We've not received a 800# but the charges could not be removed, I could only cancel the service and therefore would have to pay for the 2 months, this one on my land line bill and the next month. We have a long distance provider we are happy with for about 10 years.

I am charged with a $16.46 bogus fee. From what I've read, this company needs to made to cease their practices of ripping people off.

placed unauthorized third party charges on our bellsouth bill. I called IDS. I spoke with Melissa, agreed to stop charges and refund $44.

This company claims I went on-line and registered with a company U.S. Prizes., gave them my phone number, and for 3 months or more have charges me 14.95 a month on my Att phone account and ATT let them. Watch what web-sites you go to and what contests you enter. Att claims the charges were collect calls, Ild claims I register with this other company I never heard of. How can they do that?

On March 27, 2009, we discovered that the long distance services of AT&T had been switched since December 13, 2008 to ILD Teleservices, Inc. without our knowledge or our consent. We spoke with Mr. Merced, Supervisor on Duty for ILD Teleservices whom informed us that they only provide billing services for Optic Internet Protocol, Inc. and that on December 13, 2008, they started billing services in behalf of both Optic Internet Protocol, Inc. and Nationwide 411 Directory Assistance. They said they did All ILD Blocking to prevent that any future businesses use them for billing services, but had no dealing with the switch and to contact Optic Internet Protocol.

On April 1, 2009, we called Optic Internet Protocol and spoke with Ms. Susana at Customer Services in Georgia. Ms. Susana stated that she disconnected the services and submitted a request to further investigate who had authorized the switch. Ms. Susana indicated that someone would be calling us back with the recording of the conversation taken when the switch was authorized. We clearly explained Ms. Susana that this was not authorized and we are disputing all charges incurred during this time period.

Per Ms. Susana, Optic Internet Protocol will be reimbursing all charges since December 13, 2008 to March 16, 2009. Yet, at this time she will provide an initial adjustment of $86.17 and after further confirmation of the illegal switch over that the remaining reimbursement towards the $181.07 (which includes all long distance calls made plus $4.95 x 4 for monthly fees) will be made. The credit will be provided with in the next 15 days. The credit will be sent to AT&T for credit towards the account. Optic Internet Protocol, Inc. Long Distance Total Charges including government taxes were: December fees: $5.56 January fees: $123.31 February fees: $47.93 March fees: $38.72. We also found out that we were billed the same day we called ILD for services from Nationwide 411 Directory Assistance whom we also did not authorize. The charges for March 27, 2009 specifically and the 1st time of occurrence, totaled $7.14.

Billed illegally for services we did not ask for and switched our AT&T long distance services.

My phone bill with AT & T increased and when I started researching I was informed to call 1-800- to get this removed from my billing. I found out that it is atatched via internet.

At this time - $40.00 - I was able to catch this very earlier

I received a charge on my Verizon bill from this company for $19.95. I have neither signed up for this service nor do I need this service. My complaint is why does verizon allow these charges to go on our phone bill? I have the Freedom plan and there should be no other charges added to my phone bill. I have some other charges from ESBI but I have called this company and had those removed. I guess I will have to do this every month. That sucks. I have looked online and there are pages & pages of complaints against these companies. How can this practice of unofficial attaching charges to our phone bill be stopped?

This is just a huge nuisance and it is occurring much too often. I hate to think of the people that just pay it. It is WRONG!

I happened to review my ATT phone bill because the charges seemed high. I found a page in my bill from ILD Teleservices where I was being billed for a web hosting fee of $39.95/month in February, 2009. I called the number listed and told them to cancel immediately. I was watching closely on the March bill and not only did they not cancel it but they added an efax service through New Links for $49.95!

I called furious about it and they said they could only remove one month of charges for each and saying the next month was already billed! Unbelievable! Now I'm going after every charge dated back to August, 2008. ATT is supposed to be helping retrieve the funds but won't know for a week or so. ILD did this by calling my employee and stating they authorized it which they did not nor do they have the authority.

This has caused an economic hardship of whether I was going to be able to pay my bills. Stress is damaging to a person's health and well being.

Total New Charges for ILD Teleservices $16.11

They added this charge to my phone bill of $49.95 for several months without authorization.

A waste of my time first of all to have to check every phone bill with a fine tooth comb. How many charges have I received in the past that I don't know about.

I found this charge on my phone bill three months ago, called to cancel and it was still on my bill in february, called to cancel again and it is still on my bill
I did not order this and have requested three times to have it removed. I am tired of calling them, they don't seem to listen.

Overcharge on phone bill not authorized by anyone living in the house. This is the third time they try to get away with it!

I received a letter from my phone company stating I had third party charges on my phone bill. Amount charged was $159.80. I called the 800 number above and they stated that it was charges for Direct Hosting for web services which I did not sign up for. Agreed to take the charge off my phone bill. At first was only planning to credit half of it. Finally convinced them they needed to credit full amount.

I would have been out $159.80 if my phone company had not asked me first about the charges. They are tacking unauthorized charges to phone bills. I shouldn't have to watch my phone bill for unauthorized charges from third party companies.

On 2/26/09 and 3/26/09 I was billed $49.95 on my Fairpoint phone bill. I did not authorize this company to do anything. This is a business phone, not a personal phone, so our employees answer calls. Apparently, on 2/26/09 one of our employees received a call from this company and they state that she authorized them to bill us. After speaking with the employee, she assured me that she did not authorize anything. This is the second time that we have had one of these types of companies do this. I am the only person that can authorize anything on our phone bill. I didn't even know there was a second charge until I called to complain.

Tracie, a manager told me that she could credit the 3/26 amount, but not the 2/26 amount. Now I have to write in to ILD to get the rest of it credited. This is extremely frustrating. I'm trying to run a business and I have to spend an extreme amount of time fighting another business over bogus charges. It's just ridiculus and should be ilegal.

I have now spent an hour on this and I haven't gotten any further than supposedly one of the charges credited on my phone bill. I won't even know if it has been credited till next month. I may be out $99.90 for something that I did not sign up for and a lot of time and stress over this whole event.

I got my bill from my local phone company Qwest. I checked the contents and showed a charged for $8.43 for a 3rd party billing company listed as Other Companies Services. I called Qwest to enquire about it. They gave me the phone number to call to enquire for more details. I was Being billed since October 2008 and I never checked my bills so closely.

When I called first my call was diverted to another number but before the call was diverted the message was that my call was transfered to the right department handling my billing. I spoke with this person who wouldnt provide her name. I told her about the charges she said they were already cancelled. I said look Qwest just told me that I have been getting billed by ILD since October 2008 and I need to get a credit for all those charges. She said she was sending a refund of .70cents. I said what is the .70cents for I have been charged 8.43 and sometime 8.23 and I want to get all my refund. She said it was not possible. She was talking very fast and she wouldnt listen to what I said. I told her I am going to report about this. She said Go ahead and do whatever you want to do.

I called the second time and this time I spoke with Angie and she told me the charges incurred for a voicemail order placed on the internet. I told her what voicemail I have a answering machine and I dont need a voicemail. I never placed any such orders. She told me she was cancelling the order and putting a block so no one could use my account in future and that she was issuing a credit for $24.32 and would show in my Phone bill.

I am partly disabled, going to college for retraining so I can go back to school. Already facing so many financial difficulties and if I didnt pay my full bill due I get charged late fees. This company is stealing money from innocent people. We are trying so hard in this difficult time to make ends meet and trying our best to save as much as we can and here is this company stealing free money from us and getting away with it. They should be prosecuted for wrongful business conduct and processing fraudulent transactions.

I was billed by Embarq for a Third Party Provider (for this month) for $23.16 other than my usual services. The Third Parties were ILD Teleservices and ESBI. Embarq said they allow this billing but have no idea what the services were for. They blocked third party and refunded the money as I pay electronically every month. They are even charging federal tax for bogus services!

I just received my monthly local phone bill.There was a charge for VOICEMAIL DIRECT USA set up fee.As I have already mentioned I have a home telephone with an answering machine, there is no need for me to have any type of voice mail service.My wife dealt with their representative over the phone,but didn't relay their message concerning what course of action they intended to take. So I looked up the company name and found a slew of people who have been scammed by this company.The only thing that my wife and I can think of happening in order for for them to get our information was the fact that she clickedon a psychic website. In my opinion that in no way authorizes any type of service warranting charge.People like this are the dregs of society preying on people masked behind a corporate facade. My charge was only $15.92 but as a man of integrity I would love to see these people brought to justice.

They stole from me.Money that could have been spent on or towards a variety of things.

Bogus charges attached to my Verizon phone bill under Miscelaneous Charages & Credits described as Tan Personal 800 Svc. This charge is on a home phone line and has been appearing since Oct 08.

It has accumulated to about $ 70.00. The charge itself started at $7.61 plus state tax of .53 and now is up to $10.28. This is illegal and the states involved should know about it if there is actual tax revenue being generated.

I received a $9.95 charge on my Frontier bill and they told me it was a 3rd party charge, not theirs. I called ILD at 1-800-433-4518 and talked to a nice lady who said she had a recording of the conversation on2/6/09. All they said to me at the time was is this your current name and address and phone number and I said yes. I guess that is all it took and they signed me up for a web host setup. She also told me it was good I called today, because they would be billing me $34.95 a month from now on. This lady blocked my call and said I should't have any more bills added to my phone bill!!!! What a rip off this is!!! Charge is non refundable, but it was never ordered either!!! How can people do this!!!

no physica damage, just a charge of $9.95 on my phone bill

They say I took a survey on-line, and this signs me up for voice mail on my home phone. I don't remember if nor when I took the survey I HAVE a phone-message machine, so I do NOT need this service, SO if I had taken a survey and IF they had asked me to take this service. I would have told them NO. I can't get them to take the charge off my bill. According to what I found on-line Joshua Jagid is president and CEO in 2005, and it's a Delaware limited liability company.

I received my At&T bill and noticed a charge of 16.91 from ILD Teleservices, Inc. Having never heard of this company, I called the 1-800 number and spoke to a man with a very heavy accent who did agree to remove the charge but couldn't explain exactly how it got there. His only explaination was that someone had subscribed to the services via the web. He couldn't/wouldn't tell me exactly what website this was advertised on or subscribed from.

I refused to pay that portion of my phone bill. Waiting to see if it shows up next month.

This company billed me $15.95 on my AT&T account for voice mail service i did not authorize. I do not even have a land line telephone.

$15.95

I had to use a pay phone at a courthouse in Indio, Ca while serving jury duty because I had lost my cell phone. I made three calls, all under one minute. The next day I was billed a total of $37.02. Three (3) calls all under 1 minute!

I used ILD teleservices INC at the Atlanta International Aipport on March 23, 2009. The ILD operator spoke to my wife and requested our ban Debt card for payment. I checked my bank accounht and noticed a $47.00 charge for this services. It seems that the amount keeps inflating to a larger amount. I am working overseas and you can contact my wife . I appreciate your assistance..

ild w/o my authorization switche my LAN line frm Verizon to ILD. i am the only authorized person to make changes on my utility. i now have a $92.00 long distance bill and nee to now have my phone package rtn'd to verizon as it once was. this now will cost me more money as Verizon bills ahead [and] the annoyance.

A $92.00 phone bill, changed phone service & package deal.

This service showed up on my phone bill without my knowledge of having enrolled in it. I am totally unaware how the enrollment occurred and, in any event, it did not result from a voluntary action on my part, though an ILD representative indicated it came through some interaction on the Internet.

$14.90 of thrown away money for at least two months of service which I never used, had no use for, and did not want.

The first faudulent billing was for Internet protection ($14.95). I immediately called ILD and was told that the bill would be reversed within three months. The second billing was for some fabricated flower delivery service ($14.95). This time the phone just rang and no-one answered

To date, $29.90

ILD Teleservices bills me 10.49/month for nothing. I have to call them every month for credit adjustment. They keep telling me will me no more, but it keep going on for every month

It keep built up depress for the family expense. ATT keeps add up for the late fee and tax if I don't pay this charge monthly. I don't know how to result the problem with ILD

My mother's phone bill was charged $9.99 for the month of February by this company. I am not sure what this company actually is, but it is using my maiden name which is Clayton, and using an email address that has been deleted since the beginning of 2004. I have never heard of this company and this is the second time someone has charged my mother's phone bill for something I have not done. Please check this out. The first company ILD Services (US Credit Find) charged $9.99 The second company Unitedtel Find Your Diet charged $14.95

They are using my old email address, and maiden name but using a social security number that is not mine. And charging for things I did not agree to.

I am a mentally disabled senior who had his ID stolen when living in a board & care. I got charged falsely for unknown charges such as ILD Teleservices, Enhanced Services Billing, Inc,. without my knowledge & stolen ID was reported to Attorney General. This cost me over 300 dollars because they used my personal info to order these unknown services that AT&T allowed for some unknown reason on account. 410 0. AT&T even when told of incident, would not credit me back for fraudulent charges made with out my consent or knowledge. WHY are they allowed to do this?

It cost me over 300 dollars for unauthorized & unknown services & i am on a limited budget.

I was billed from ILD for My Id Watch (some kind of credit monitoring service that I did NOT authorize.

I received my monthly phone bill on 3/18/09 from AT&T (bill dated 3/5/09) and discovered that $52.45 was charged by ILD Teleservices on behalf of New Link Network LLC on 2/11/09. I first called AT&T quite irrate since I had not authorized any new products. ILD Teleservices had done the same thing last year and it took me multiple phone calls to get it resolved. AT&T informed me that unfortunately the CPUC laws allow a telemarketing company to call businesses, sell products, and then bill the business through its phone company. She told me to call New Link right away.

I called New Link Network and discovered the following by speaking with Winnie (a Supervisor). ILD Teleservices called my Cafe on behalf of New Link Network LLC on or around 2/4/09. According to New Link, one of my employees authorized the service. They have a recording of the conversation which I have asked to hear. This employee is a young student and it is hard for me to believe that she told them she is in a position of authority.

Last year, ILD asked very tricky questions and solicited a YES deviously to a vague question. They used this as authority to bill me for a monthly service I did not want. I'm assuming they did the same this time but I will confirm once I hear the conversation and then speak with my employee. Meanwhile, I am appalled that anyone can call my store and sell something without my approval. I'm even more appalled that they can bill my via my phone company and I have to spend precious time sorting this out. I own multiple stores and am not at each store all day. There need to be better controls in place.

I was charged $52.45 on 2/11/09 and this charge appeared on my bill dated 3/5/09. I called New Link and they told me a subsequent charge of 52.45 has been added on 3/11/09 - I would not have known this until I receive my 4/5/09 bill. They can refund my 3/11 charge oh the phone but cannot refund my 2/11 charge since I didn't call them soon after - I will have to request this in writing. So now I have to waste more of my time. They said this is their company policy.

We are in a difficult position because we are left with no recourse - if I don't pay my phone bill, my service will be stopped. My phone bill includes my internet service and my POS system runs through the internet. This is white collar highway robbery and it is appalling that US laws allow this. The worst thing is that it has happened once before and despite me asking AT&T to block 3rd party charges, this happened again.

I was billed $14.95 for services I did not sign up for. I called 1-800 433-4518 and got right thru to a rep and he told me that my wife ordered it at which point I informed him that she did not. He said he would refund the charge and stop billing us but it may take 2 billing cycles. I had my phone company block any such charges in the future.

I had this happen to me months back (at least last sept) and I called the 800 number was given another number called it and cancelled this service that I never signed up for. Like an idiot I need not check to make sure BUT I did find out that on this months (FEB 09) bill I was charged $8.23 cents for ILD TeleServices which I NEVER SIGNED UP FOR PERIOD. I called the 800 number on my phone bill and reached Norma who told me she just cancelled bill but I insisted on talking to a supervisor and was given this number and spoke with Lelia who again told me she would cancel the service I never signed up for.

I also find out I cannot get my PAST charges given back so as I see it this company is allowed to STEAL for God knows how many people and NO ONE does a thing. Why cannot the phone company ATT be allowed to require proof from thier customer that this service is requested by the customer? PLEASE DO SOMETHING. thier web cancel service tells you to go the account infor and that DOES NOT WORK. Thank you

I have lost at least 7 months of charges in approx amounts of 8.23 to 8.43 a month and how much before that I will have to look up past bills

Hi, I had this happen to me months back (at least last sept) and I called the 800 number was given another number called it and cancelled this service that I never signed up for. Like an idiot I need not check to make sure BUT I did find out that on this months (FEB 09) bill I was charged $8.23 cents for ILD TeleServices which I NEVER SIGNED UP FOR PERIOD. I called the 800 number on my phone bill and reached Norma who told me she just cancelled bill but I insisted on talking to a supervisor and was given this number and spoke with Lelia who again told me she would cancel the service I never signed up for.

I also find out I cannot get my PAST charges given back so as I see it this company is allowed to STEAL for god knows how many people and NO ONE does a thing. Why cannot the phone company ATT be allowed to require proof from thier customer that this service is requested by the customer? Come these people are just as much crooks as madroff.........PLEASE DO SOMETHING. P.S. thier web cancel service "cancelmyvm.com tells you to go the account infor and that DOES NOT WORK..... Thank you

Received my Quest bill with an added charge from ILD Teleservices for a Directory Assist charge in the amount of 7.75. Date of supposed call was February 12 09. I have never made a directory assist call in my life and do not have any reason to do so. I have no one in Nevada at all. On this date I was at my dentist having a 3 hour surgical procedure, so could not possibly have made this call.

I called ILD and was given the run around by Mark 0688 who told me that they were a clearing company. Said I should talk to Quest. I did and they referred me back to ILD. Nothing has been achieved. This is outrageous. Please help

Had $7.75 added to my phone bill for February. I live on disability and 7.75 will pay for some meds. I refuse to pay this.

ILD Teleservices is trying to charge me $19.95 monthly from Dec. 2008 to date for Info Dial USA. I have no reason to add long distance to my home phone. I disconnected it in Jan because I cannot afford a home phone and 3 cell phones. I had not received my Dec. billing. I asked Embarq to mail me a copy of my Dec and a Final Bill in Jan. when I shut off the phone. I called Embarq to complain they said call ILD.

I call ILD, they say they are just a Billing Company and to Deal with Info Dial USA. I asked her (Lupe) for the phone number, she says she does not have a number. She told me to look the Company up on the Internet and get their address! I absolutely refuse to pay these thieves!!! Now they have my new number because I had to call ILD to complain.

I am very tired of being robbed! Just because someone has you name, number and email address should not give them the right to use them, then use the info to force you to pay. I work nights and sleep days, I do not need all this aggravation!

ILD had a bill for $16 added to our phone bill from AT&T. The paper with it said it was for ID Protection. David called them immediately and they said that Lorna had approved it. NOT. They said that the bill had already gone in and that they would reimburse it next month. David called AT&T and they agreed to take it off the bill. We called the local TV station and they called it cramming- they came out for interview and videos and showed it on TV two days. Warning people. Told us to call our phone co. and ask them to block any third party bills, which we did. We also looked up the website telling of many others ripped off this way.

If we had not examined the bill, we would be paying $16 per month from now on. We are in our 80's and have better use for our money.

I have service with AT&T and when I examined my March 4th Statement I was charged an additional $20.08 by this company. The first charge was Billed on Behalf of US CREDIT FIND,INC for USCREDITFINE-CREDIT REPAIR SVC MO FEE $9.99. The second charge was Billed on Behalf of YOURPRODUCTBILL, INC for YOURPRODUCTBILL, INC-VMAIL 1X SETUP $8.43 Total itemized charges are $18.42 plus the $1.66 Government fees and taxes. So the total ILD Teleservices charge was $20.08.

I call the (800) number and was put on hold for a very long time so I hung up and called AT&T. I requested that AT&T remove these third party billing charges for something I didn't order or need. I don't need my credit repaired and I didn't need a voicemail account, because I have an answering machine combined with my phone. After I let the person know that I had read about other complaints on the internet, and that AT&T should have more control over who bills their customer he finally said that the account would be charge back to ILD Teleservices, and I can deduct that amount from my bill.

How does this company get away with billing bogus charges, and I wonder how many other who don't check their bill, but just pay it off. Who has oversite for these type of businesses. If they charged me $20.08 how many thousands of other customers have been charged?

Unauthorized charges to the AT&T bill for 9.95 per month. I have called the tool free number, and was told that the computers were down and that someone would call me back in 24 hours. However, when I asked for a confirmation on removal of these charges, the rep became evasive and wouldn't promise anything. I have contacted AT&T, and they are noting that we have to have the billing firm cancel the charges.

1. Econonmic damages - money that we need for the firm are tied up with this bill. 2. Economic and personal - my boss asked me if I have authorized these charges and holds me responsible.

I checked my American Express bill on March 15, 2009 and found that the automatic Verizon payment was almost double what I normally pay for telephone service. I checked my Verizon bill and I found long distance charges from a company called ILD Teleservices, Inc. In fact, upon closer examination, I found that I had been charged for the previous month as well. I did not authorize this change.

I contacted ILD Telecommunications, Inc. f/k/a ILD Teleservices, Inc. f/k/a ILD Communications, Inc. on March 16, 2009 and was told that they were only a billing company for Optic Internet Protocol, Inc. (OIP) with an address in Roswell, Georgia. I called OIP and threatened to take them to small claims court. I next called Verizon and the representatives I dealt with couldnt have been more helpful. My service was immediately restored to the previous flat rate plan. I was also told that I would be credited with the erroneous charges within two billing periods. I had my account frozen so that no one could do this in the future I feel totally violated and I am complaining to the New York State attorneys office as well as to the FCC.

I was billed $64.90 by these unscrupulous practices.

Billed for Infodial Unlimited Long Distance Service never knowingly used and certainly not approved through Verizon. An extra $20 on the phone bill. $20 that should be going to pay off school loans down the tube without authorization or explanation. What gives???

I received my AT&T phone bill and had an extra charge for 19.95 from ILD Teleservices Inc. This was apparently for a voicemail service on my home phone. I never asked or authorized anything like this. AT&T told me that since the charge was from a third party that they had nothing to do with the bill and that I had to contact ILD myself. After being on hold for some time I was told that I had signed up for it on the internet and that they had sent confirmation letters to my e-mail address. They then told me that they would cancel the account.

I was screaming by this point and forgot if they agreed to erase the original fraudulent charges. I hung up on them and checked my e-mail. I had just received a cancelation notice from ILD. I assume that is where the rest of the supposed communications between me and ILD went. I informed AT&T that I would send them their bill minus the 19.95. We'll see what happens. There's nothing but complaints about this company on this site and the BBB. What does this website and the BBB do if this is still allowed to go on. I thought going after companies like this was what they did. Well, get on it already. Thanks.

The small business I work for was crammed by a company called Family 911 ILD is the 3rd party billing agent. When I contacted ILD they said they'd remove the billing and credit my company's account (I presume via Verizon). When I asked to the full name, mailing address and phone number of this Family 911 me became hard to understand - finally saying he could send me the address.

I told him that ILD was a member of CERB which promises that its members will provide the name, address, phone & fax number of the service provider for which they bill. His response was that ILD billed for hundreds of companies and he didn't have that sort of info. We went round and round on this several times with his answer remaing the same. What really upsets me most is that Verizon, our telco provider, claims that they are not allowed to block cramming and anyone can have a service billed to my company's phone bill - this is crazy.

I just told Verizon I was not paying the disputed billing. It's just cost me about an hour of aggravated time chasing this down.

I received this charge on my AT & T phone bill. I have been charged for the past 5 months.I have my bill on autopay and had not noticed the charge. When I called to inquire what this charge was I was told by Sonia at ILD Teleservices that they bill on behalf of over 100 companies and that this charge was releated to a service that was signed up for online. I told her that I had not signed up for anything online and she offered to cancel the service.

I had to request a refund of the charges that had been billed to me. She told me it could take up to 90 days for the credit to show up on my phone bill and gave me a confirmation number. The economic damage is minimal, however if I had not checked this it may have continued for a long time. It is unsetteling that this type of thing can happen. I spoke to At & T about this charge and they said they are unable to do anything about it and it was up to me to contact the company. It is a total violation of privacy and billing someone for nothing should be a crime. As I was checking this company online, it appears this is not a new problem and has been going on for years.

I received a fraudulent charge of 19.95 for voicemail on my att phone bill. I was told that I signed up for it over the internet, however, the e mail address on file, is one that I don't even know, and since my name is the only one on the bill, no one can authorize charges but me. I called and canceled the service, and was told I would get a refund, but so far nothing. I can't believe that a company can just go around putting charges on bills without proper authorization. I can't imagine how many people got charges that were small enough to go unnoticed. This type of business should be and I assume is illegal, and judging by the list of complaint, I can't believe it is still in business.

ILD Teleservices is the name that appears next to mysterious charges on my phone bill. Why they can do that without my authorization. I call 2 times to cancel that service last month and now again have charges in my phone bill

I opened my phone bill for March 2009 and noticed my bill was extremely high. ILD Teleservices 18004334518 said that they were experiencing technical difficulties and that somebody within 24 hours would call me back. Not heard from them in 2 days and I called back and they said the same thing.

Very aggrevating and very unusual for an AMERICAN company to be deceptive to the AMERICAN public. I will not tolerate this, and therefore I am contacting a lawyer to handle this matter legally.

They crammed my AT&T phone bill for $14.95 mo and this happened on my Feb phone Bill. The phone co. said they cannot remove it. That is not fair as I did not order any ILD services. illegal charging on phone bill. Moreover, the phone company should get authorization before allowing such billing. Can I just send out charges of $30 a month to millions of consumers and have it billed through their phone company? Not likely so how can ILD do this?

I have an unauthorized billing on my ATT monthly bill. I did not call or authorize this service (whatever it is) on the internet. I have called the toll free number and they said they would cancel the service, but it did not sound like they would removed the current charge or credit me with the $8.85.

ILD Teleservices Representative stated he would cancel and remove all charges that were being applied to our AT&T Invoice. The charge continues to appear with no satisfaction. AT&T adjusted our invoice for prior charges, but continue to add a new monthly charge.

We do not even know what we are paying $52.95 a month for. This is too time consuming to have to deal with this each month.

A charge of $8.43 showed up on my phone bill. When I called my phone company to ask what the charge was for, they told me to call the number listed on the bill. I did and their customer service person told me to pay the bill, but I would received a refund check for this charge and the charge that would show up on the next bill as well. I then received an email from ILD regarding my phone call; I did not give them my email address during our phone conversation.

I did not open any of the links and did not attempt to unsubscribe. I then Googled ILD Teleservices and found your website as well as an investigative piece from MSNBC about this company in particular as well as other third party crammers. I will call my local phone company tomorrow to tell them that I will deduct this charge from my payment and the reason why and also ask that they shut off third party billing. I will also call ILD again and tell them to remove the charge from my bill immediately; I will not accept their offer of a refund. Thank you for any assistance you can give

Billed for 'collect' calls - on Verizon bill - I never contracted for these services; I never use my land line for long distance; I've never made a collect call -

Fraudulent 20.39 added to my Verizon bill.

They operate a telephone billing scam.

Charges to our AT&T account that were not authorized

I received an unauthorized charge for $14.95 from ILD Teleservices. When I questioned the company about it, they told me that they bill on behalf of another company that does not require any identification verification in prior to sending a charge through to my phone bill. This is the most irresponsible company I have ever come across in my life.

$14.95 charge added to my phone bill. With all of the various legitimate charges enumerated on a monthly phone bill, it is very difficult to detect a false charge such as this one.

My husband used a pay phone in the Atlanta Airport. Charges were stated (by pushing 4) to be $3 per minute. We were assessed nearly $100 in supplemental fees for the three one-minute calls. The company actually told me that it was against the law forthem to disclose the fees up front.

$100 for three one minte calls.

I January I was billed by ILD Telecommunications for voicemail services. I called ILD Telecommunications and requested that they do not provide the voicemail services. I was refunded my money, but in Feburary ILD Telecommunications billed me again for voicemail services and again I called and requested that they do not provide the services and that they would be refund my money.

ILD Telecommunications states that it will take three to four months for them to refund my money, and they continue to bill me for services that I have not authorized or requested.

There is an unauthorized charge on my phone bill from ILD. When I phoned AT&T, they told me they are not responsible for the charge and that I need to phone ILD. I would really like to know how AT&T can except charges to my account, but will not accept responsibility?

I had to call both AT&T and ILD to get the charge taken off of my bill. 1.) I had to use a phone that belongs to my employer. 2.) I had to call from work during office hours. 3.) I am requested to pay the bill and ILD will refund the money on my next phone bill (who gets the interest?).

There is an unauthorized charge on my phone bill from ILD. When I phoned AT&T, they told me they are not responsible for the charge and that I need to phone ILD. I would really like to know how AT&T can except charges to my account, but will accept responsibility?

ILD Teleservices tacked $8.72 onto my AT&T bill for eight months. I never authorized this service, never used it, not even sure what it's supposed to be. They claim they can only refund me for 5 of the 8 months. They have no proof that I authorized it. They claim I gave electronic authorization which is not verifiable.

I also take issue with AT&T allowing a third party to add amounts onto their bills. I only contracted with AT&T, and I did not authorize them to fold other services into their own.

They, acting as an agent of 'Voicemail Frofessionals' and 'Family Connect 911', have charged me without my authorization, on my ATT bill, $31.90 per month. I asked why and I was told that if I responded to any free offers and didn't read the fine print I would be billed for services the companies sell. Even though I don't need the services and didn't ask for the services.

They said they would credit ATT for the charges and that it would take a 'cycle' two. I don't trust them. I will complain to the FCC.

Received bill for Small Bus. Tech-PC Tech Supt Mthy Fee for $55.90 I called and told them I did not approve this charge and to remove it.

I spend half my day on the phone talking to companies who are billing me for services I did not request and do not need.

Crammed unauthorized fraudulent billing charges for some kind of directory assistance into my AT&T Phone bill for billing phone number. When I called AT&T on 2/3/09, they said I had to call the third parter biller (ILD). I called them 2/3/09 and they were supposed to credit me back for any charges and not bill me for any further. The next phone bill had a credit from the prior month's charge, but they turned around and had billed another charge for the same thing on my bill again. I have spent over 3 hours on the phone trying to get this straightened out. Why should I have to waste so much time to try to get my bill corrected if they were fraudulent charges to begin with.

Time is valuable. Over 3 hours of my time, as a small business manager can be crucial and is valuable. Plus they still owe me $9.95 credit. I did speak with AT&T Phone company again and reluctantly, they said they were going to recourse the current charge back to the billing company (ILD), and they said they now put a block against 3rd party billers (which they said wasn't possible when I called them the first time about 1 month prior).

ILD consently places bogus charges on my phone bill. I have notified AT&T who has told me that they would block hese charges. They have not. I suggest that everyone who has this problem please contact the Attorney General in your state; the state of Texas and the U.S. Attorney General.

ILD consentently waste my time, when month after month they put bogus charges on my phone bill. I then have to call both them and my phone company to rectify the situation. If I fail to check my bill before paying they receive , what I am sure is an illegal windfall.

Cramming. ILD processed two separate $39.95 charges which were applied in error to our AT&T bill, allegedly for First Fairfield Internet/Webhosting Monthly Fee dated 2/11 and 2/18/09. (Our webhosting is handled locally by a company unrelated to First Fairfield and has been for 9 years, and is prepaid through 2011) Disputed both charges immediately.

Charges on my credit card, called the company they said they would cancel the charge and they did not. They also put a fraud block on my card and it cost me another 12.00 besides the 17.10 they charged in the first place.

It cost me $29.10 for some phone call that I never made.

I noticed on my Feb. 2009 Verizon bill that I was charged a monthly billing of $14.95 by a 3rd party named ILD TELESERVICES (AKA ILD TELECOMMUNICATIONS, INC. - out of Florida) on behalf of VOICE MAIL PROFESSIONALS. I contacted Verizon and talked to Sharlyna #Z962886. I informed her that I did not authorize anyone nor order such services. I asked that the charge be removed from the bill and to place a block on my account for any further third party billing. Sharlyna-Z96288 told me she would block all third party billing and credit my account with $14.95 voucher for the incorrect billing. She also recomended I call ILD Teleservices and inform them of the inappropriate charges.

March 6, 2009, I contacted ILD TELESERVICES and talked to Rick-3884. I informed him I had spoken with Verizon and that I did not authorize anyone nor order such services from them. Rick-3884 told me there were further pending charges of $14.95 to be billed to me on my next months Verizon bill. I told him to cease and desist all billings and he said he could do that. Rick-3884 said they would refund $29.90 plus taxes (the $14.95 for two months). Rick informed me who ordered the voice mail services and gave me a e-mail address I haven't used in over 5 years. Rick-3884 said he will close the account and gave me a confirmatoin number.

I am being billed for voice mail on a telephone when I have an answering machine and a cell phone that I use as my primary phone (with integrated VM). I never signed up for this service. When I called they said they were Fone Rite and they had nothing to do with ILD. However ATT lists this on my bill. It should be against the law for someone to activate services via the phone company without verification from the phone company by the consumer. This is the second or third time I have had to remove the ILD billing from my phone.

Unnessary and unwanted billing to my phone. Even incurred late charges on the bill as a result of these added charges. (I automatically pay via my bank a specific amount). $14.95 per month for awhile it appears.

This was the second bill where charges through ILD/Fone Right showed up on my bill ($14.95 each month). After doing a search I ended up on this webpage and figured out this was not one of the add ones through AT&T. I managed to find a website on Fone Right and send them an e-mail informing them that their charges where not authorized by me and that I want them reversed and service canceled immetatly since I obviously did not use their service. Could't even sign into their website to click the cancel services button. Had to contact them through the itty bitty link 'Contact information' which gave me an e-mail link. Have to give them credit for a return e-mail in my mailbox this morning confirming my demand, and informing me it might take 1-2 billing cycles for my credit to show up.

I also had found ILD Telesevices webpage last night and had send them an e-mail informing them that I will dispute those charges and that no further charges will be authorized. Surprize- no reply there. This morning- as soon as I got over my killer headache I called ILD. that chick tried to give me info about their services, that this was an authorized charge, tried to throw my name and address at me. I answered I was aware of their practices and that I never did or never will purchase products or services through my phone bill and theirfore they had no AUTHORAZION to bill me and demanded a confirmation number and an immidiate stop of any further billing. After that I called AT&T customer service.

My first question was if they offered 3rd party block services.I had found out about this service on phone lines through the FTC website, but had the impression through this side that this was not a service offered through AT&T. To my relief this is a free service they offer, they also offer a collect call block. Made my day! After the really sweet rep took care of that she talked me through some bill lowering option I had to refocus and bring up the 2 charges with IDL, which that nice rep immietatly credited my account and told me I will not be held responsible for those charges through AT&T, the block hopefully will take care of further charges. I'm saving the e-mail from Fone Right, just in case IDL will try to threaten with collections or whatever. But I'm hoping case closed. So, no damage as it looks right now, exept a few hour of pain (headache)and lost sleep and time, the savings on my future bill with AT&T hopefully will make up for that.

So, my advice check your bills, carefully, double check on those charges (When it first showed I thought it was an AT&T charge, since I just had gone through bundeling services/ adding services I did not worry about it the first month.), do your homework before you tackle the dispute and let your anger carry you through this. I knew that IDL rep tried to take the wind out of my sails by telling me it was a legite charge and trying to throw my personal info back at me. Stay focused! Don't let them throw the guilttrip on you.Call your phone company and ask directly for the 3rd party block and collect call block. Although that rep was extremly helpfull I am not sure she would have made me aware of this service. I live in MO, and AT&T does offer it free for here, there was also nothing on the FTC website about phone companies being required to allow this practice, which is something I heard mentioned here several times.

Finaly, read some of the stories here, although I was mad when I found out about this practice, my damage was relativly small, but some of your stories really brought out the German in me and added lots of fuel to the fire. Keep up the good work Consumeraffairs.com! Hope this will help somebody else out!

I called asking them to take off fradulent charges of phones calls that they had billed to my account 2 months in a row. The same amount the same amount of minutes at the same exact time of day, however reporting from different numbers. I told them that I did not accept the calls and because I was in the hospital no one else other than my wife would have been at home during the time but she did not accept the call either. As well i did not see how we could get the same call at the same time from 2 different numbers.

Well my usual bill is 83.00 the months that they have placed these fradulent calls on my bill it has been 954.00. I can not and will not pay the bill. I am constantly speaking with the phone company ATT each month because they are shutting off my phone for calls that i didnt except. Nor should I have to pay for. the keep sending me to these thrid party billing companies who either say they have credited my account or say that i recieved the calls.I have spent in excess of 12 hours on the telephone with ATT, ZPDI, ILD and MCI combined in order to try and get these calls off my bill. I have sent letters to each company but i continue to get these charges

I received my most recent ATT bill yesterday and noticed I was billed for a service called ILD Teleservices for $14.95/ mo. I called the number listed above and i told the person that I had not signed up for theirs services and asked what the service was for? She replied that it was a service that protects my computer from viruses etc.and that when I downloaded thi9s onto my computer I got signed up for their service/

I told her I had NOT downloaded anything onto my computer and that to take me off their list of customers and that I wanted to be credited the money that had been given to them from ATT. This amount was quoted to me as being $29.90. She gave me a confirmation # of 13156.I told her that I thought what had happened was that they send out misleading emails so that when you click on them it signs a person up for a service they don't know they are signing up for.

I then had to call ATT and tell them to take the charges off my Bill since I had not signed up for ILD Teleservice etc. ATT admitted to me that they do have contracts with several companies to bill customers and that they are notified via emaiol by the various companies and they have no idea if they are bona fide or not. This is the second or third time I have been signed up for services I have not wanted or known I was signing up. I do NOT think it is fair fro ATT to be allowed to bill their customers without verifying their customers really want the services of all these contract companies. I think its just very lucrative for them to pass up. I have never minded paying for what i buy but I don't think these companies like ILD should be allowed to sign up people by having them click on totally misleading emails.

$52.45 was added to my Verizon phone bill for Miscellaneous Charges and Credits plus sales tax. I called them on 3 different days, they said their system was down they will call back. I believe I got their original call and listened to their spiel and confermed their infofmation was correct. After I asked what the service cost I told her I didn't want it. I don't know why Verizon allow the scam on their billing system.

I will pay my verizon part of the bill and specify that I am not paying the ILD part. I glad I didn,t sign up for automatic bill paying with Verizon.

I received my phone bill this month with an added fee from this ILD Teleservices Company. When I called them to find out who they were I found that the personal info they had for me was incorrect and the date that it was activated I was out of the country with no phone or internet service! Apparently this additional feature to my phone bill was added by them for no apparent reason other than to bill me for services I did not ask for or use!

I did call my phone company and had them put on a block for third party providers to hopefully prevent cramming again. It is my understanding that it may not stop these companies but I would get a separate bill from the third party instead of it being added to my regular phone bill and therefore would be able to notice it faster.

I was told today by one of their customer service reps at ILD that I will be receiving a credit back to my account for the charges billed. We will see if that really does take place when I receive my bill. next month.

I got my phone bills and for 3 months in a row the price had gone from the set price of 49.99 to over $200.00 when I called AT&T they said that ESBI tela communications and ILD had charged me &15.85 and $36.99 respectfully > I don't know who authorized you to do this because I supposedly had a code on the phone so other people would not be able to access it. Please respond to me ASAP

It was brought to our attention by a rep for our phone company (Embarq) that we had been billed from a 3rd party company (ILD Teleservices or ILD Telecommunications, whichever they prefer that day) for services not provided. We went back and looked through our bills and realized that all in all we had charges totaling up to $384.94, mostly from $34.95 a month but with various others.

When we called to get information on why there were UNAUTHORIZED CHARGES on our phone bill,for the first hour and a half we couldn't even get a person. We kept getting voicemail or phone would cut off. When we finally got a person! they stated that they are only a billing company. After fussing about the UNAUTHORIZED CHARGES they stated that World Web Pages (who is this???) had done a web page for our company (we have a premium website and wouldn't have one of their sites) but they couldn't tell us anything other than call 888-244-6692 because they didn't do anything but charge us on their behalf.

Finally after explaining we did not authorize this service, they said they could play us a tape with authorization. What they played was clearly chopped and pasted together at certain parts. We finally got tired enough of this one girl, who kept trying to repeat the same thing over and over to annoy us into giving up so we asked to speak with her supervisor. We were put on hold for about 10 minutes, then the girl came back on stating she had gotten authorization to credit us back around 45% of our charges, but that was all she could do. We requested again to speak with her supervisor. She said I did speak with my supervisor and I am authorized to credit back... so we requested AGAIN. After holding for another 10-15 minutes, a guy named Don (no last name, funny huh) @ ext 3024 got on and said the same nonsense the girl did. We got a confirmation number of 16606 from him but he couldn't tell when it would be credited back, why we had been charged, where our supposed web page was or anything.

We finally tried the World Web Pages and were told pretty much the same thing as ILD. They again played the recording, so we had the GM who authorized the services and charges to listen and he said plainly it was not the same conversation he had with the people on the phone. What they do is call and say they are updating their listing on the Yellow Pages or something to that nature and have you give your name, position, company name and ask are you over the age of 18 and they throw in real quick able to incur charges...then cut and paste you saying yes, or the date back into whatever they want. I don't understand how this company keeps getting away with this. Aren't there groups to protect us from things like this? Anything that can be done to put them out of business, I would be happy to help with.

Not only did it take up a lot of time (which in this economy, everyone's time at work is valuable) it also cost us money that we didn't need to shell out for services that were not rendered. This is an outrage and the way that it's handled is even worse. Shame on you ILD!

I received my AT&T bill as usual i go over it carefully and i saw a couple of unauthorized charges totaling $82.90. I immediately contacted AT&T advise them of the unauthorized charges and immediately received a credit on my bill. I also contacted the ILD and requested that they stop billing me for charges that i never ordered. I'm amazed how these companies can get away with scamming people.

I had no economical damage since AT&T immediately reversed the unauthorized charges. I love AT&T!

I had charges placed on my telephone bill of 34.90 and they did not want to help at first--said equipment was down--after 5 tries I finally got through.

Elder person and cannot afford this kind of bill each month that I did not make.

My December 13, 2008 billing date AT&T monthly statement had two charges on it for services I never requested. OAN Services, Inc $ 8.23 ILD Teleservices $12.95 I pay my bills monthly. Around the end of December I called the two 800 numbers and said I did not authorize these services. In each case I was told that Sean had requested them [my son]. Several weeks earlier he was taking an IQ test over the Internet. He had to give them his name and phone number. He called us into the room at one point to show us a popup asking him to authorize some telephone services. It was unclear what that was about. He clicked the x in the upper right corner, cancelling. Thats probably when the two CRAMMERS put these unauthorized charges on our phone bill.

I told the people I talked to that I had not requested the services. They were both very nice about it and said theyd credit my phone bill the following month but that I should go ahead and pay the total amount that month to keep AT&T happy. I paid the total invoice with my check on January 1, 2009. My January 13, 2009 billing date AT&T monthly statement did not have a reversal of the charges from the previous month. It had the same two charge amounts on it again, but one had a different name and phone number. OAN Services, Inc. $ 8.23 Enhanced Services Billing Inc $12.95 This time I wrote a letter to AT&T, attached it to my monthly statement and paid the total invoice less the $42.36 for the four CRAMMER amounts with my check.

My February 13, 2008 billing date AT&T monthly statement had the same two charge amounts on it. No reference was made to my letter. The monthly statement? credited me $5.22 (with no explanation) and said I was $38.54 past due, for a total amount of $140.04 owed. Adding up the amounts I should owe comes to $80.32. Today, March 2, 2009, prior to writing a check for $80.32 and attaching another letter that would just be ignored, I drove to my local AT&T store at 2390B Monument Blvd., Pleasant Hill, CA 94523. I think the managers name was Paul. He said they only handle cell phone accounts and could not help me.

Paul called the AT&T service desk from his phone and I talked to someone who said AT&T could do nothing to help me and that I would have to contact the companies at their 800/888 numbers. Since Ive already done that without success, I conclude that AT&T is party to the illegal activities of these CRAMMERS. Of course that is editorializing. When I got home today I wrote AT&T. I sent them the text above and said I would not pay the current monthly statement and would be waiting for them to remove the unrequested charges and send me a corrected bill for $80.32.

No personal loss to date as I held back the disputed portion from my payment of the January 13 statement, and have not paid the February 13 statement yet.

I was billed on my AT&T bill for a voicemail service that I did not order. The total charges were $14.95 plus a tax of $1.27 for a total of $16.22. This is an unauthorized charge placed on my bill without my consent. I could get voicemail for $600 through AT&T. Why would I want this service?

AT&T recommended putting a third party block on my bill. I did this but wonder why this is necessary. Any charges on my bill should be authorized by me.

Per normal I dialed my literary agent's office in Santa Monica Ca. a 310 number. Now on my January 15=February 15 Verizon bill I am charged .29 cents for that call PLUS 6.01 for the ILD charges/ I have never subscribed to anything called ILD, nor to anything called Excel. I have unlimited long distance and local calling through Vertizon for a monthly fee of 50.00. I have no intention of paying this usurious charge for NOTHING. Nor will I continue with Verizon because they are allowing this nonsense and fraud.

All of the so-called helpful people at ILD and at Excel refused to tell me what this call and charge was for. Finally a woman Rosy in the Carribbean told me it is for a code I used. I have never used any sort of code. I simply dial all my calls. GET RID OF THESE fraudulent people. I am not paying that charge. Verizon can do what it pleases, as I cannot reach them. I reufse catagorically to pay for this fraud.

All of the so-called "helpful" people at ILD and at Excel refused to tell me what this call and charge was for. Finally a woman Rosy in the Carribbean told me it is for a code I used. I have never used any sort of code. I simply dial all my calls.

GET RID OF THESE fraudulent people.

I can't get thru to this # and I won't pay $8.43 for something I never asked for in the fist place!

ILD charges appeared on my monthly phone bill. We did not authorize these charges. I submitted a complaint online to ILD (they state 100% call back in 24 hours on their website). I never received a call back.

$20 for services I did not get nor did I ask for them.

I receivied my verizon bill, and noticed that the total charges was more than normal 74.99, it's normally 57.16. on page 3 i got billed 14.95 for fone Right Voicemail monthy fee. I don't know what this is, or what for. I was told I signed up for it on the internet. Our phone is old and we do not have voicemail ever. this is a unauthorized charge. She said she would cancel it today 2-27-2009, and gave me a conf#.

I asked if I should deduct the amount plus tax, and she said that she could not tell me what to do because she isn't the telephone company. She did say however that it may take 1 to 2 billings to be taken off. How did they get our number?and what can one do about this. Now I feel like we have no privacy with our phone number. Should I cancel all phone service from Verizon, and start with another carrier?

I am on a budget and I don't have 14.95 to throw away. I am sick and tired of people trying to take my money that I work hard for. I feel like billing them for the amount plus the time and energy I put into this. When is enough enough.

I was at the Portland Maine Jetport on February 24th attempting to depart for my home in Alaska. I do not carry a cell phone, and unfortunately had left my calling card at home in Alaska by mistake. My flight plans were changed with some weather issues and I was forced to reroute my travel through Boston for the following day. I needed to call my sister and ask her to pick me up. Without any other resources, I used my credit card to make a phone call.

I left a message on her phone and arranged to call her back. The rates posted on the phone as .25 cents per minute. You can imagine my surprise when I noted charges on my credit card statement for over $21. The charges, apparently processed by a third party firm called ILD Telecommunications, were itemized as $1.05 per minute for both calls, with a $4.99 transaction fee and a $1.75 access fee per call. I also mentioned to her that I tried to get a rate quote using the system, but the call was terminated both times.

While I understand that payphones are an artifact of the past, I also feel it is truly unconscionable to conduct the fraud for a relatively simple service. I understand that there is a price for convenience, but these charges are simply outrageous. Incidentally, I did contact ILD Telecommunications directly and the operator was authorized to issue a 25% credit on the calls in question.

I was at Boston Logan International Airport. I needed to make a phone call to my supervisor in Germany to tell her what time my and family and I will arrive to Frankfurt so I used the Verizon Public Pay Phone that was available in the airport. I didn't get to talk to my supervisor, it was the answering machine that picked up so I just left a message. I tried the second time to attempt to talk to her using the telephone operator this time since I was having trouble dialing direct.

Still answering machine so I hang up. Checked my checking account on the next day and I am billed 4 times! ($33.35; $26.58; $9.80; and $5.00) How can they charge so much when I didn't even get to the person I needed to talk to? Sure I left a message for under a minute, but charging $75 for a phone call? Something is terribly wrong here. Sure I can understand $10 or less since it's a payphone. But $75 is ridiculous.

We are coming back from attending my mother-in-law's funeral and my family is still grieving, we have been trying to save money for this particular trip has incurred more than enough expenses, we didn't need this outrageous charge for one minute phone call.

ild teleservices long distant call vmailsetupfe was added on to my phone bill without any consent they over charged me on my frontier telephone bill totalling 14.95 which is not a part of my telephone service.

this extra added expense is not in my monthly budget and i do not want this to happen ever again.

Contact message systems is running a scam. They called restaurant talking about the phone service. The person got Nick (the owner) on the phone who knows limited english and told him that since he was a preferred phone subscriber that he would get $250 cash back. They confirmed his phone number, and then sped talked through the rest which he had no idea what was being said. All he thought was that the phone company was verifying a $250 rebate for being a good customer using their service.

The damage was the I, (General Manager of [restaurant]) had to explain the situation to verizon and get all cramming blocked from our number and sever ties with ILD and Contact Message Systems in our phone bill. Secondly I had to relentlessly deal with the con artists at Contact Message Systems to get them to drop all current and previous charges since indeed they have no real contract other than their shady phone call tape which is clear fraud from what I heard. The result of this gross injustice and scamming of Nick's Business resulted in many sleepless nights, high blood pressure, and much lost labor (about $200 of my time was used on battling this scam).

I am currently a Verizon Telephone Customer. I received my statement and noticed that I was charged $328.63 for local and long distance phone calls from ILD Teleservices. I NEVER authorized ILD Teleservices nor did I EVER give consent to change my Telephone carrier.

I called ILD explaining the situation and requested that I have $328.63 credited to my account and the represented said that she could only apply a partial credit towards my account. I told her that I want to speak to a manager or the person she reports to and she said that she was the person in charge and that was all she could do for me as of now and she would escalate this issue to the Investigation Dept. She said it would take 7-10 days for me to get an answer as to who approved this authorization.

I then called Verizon back to explain that I was only recieving partial credit and they credited the remaining $ to my acct. I still am reporting ILD because I NEVER authorized this and want to know WHY they took me on as a customer and charged me $328 for phone calls which is an INSANE amount! This issue resulted in a LARGE debit to my account in the amount of $328.63. I had to make SEVERAL phone calls which took up much of my time and effort.

In June 2008 I begin getting collect phone calls from a correction facility. I know no one who is in jail or prison. In July my phone bill had collect chares totaling $47.32 Bascailly ILD charge my account because my answering machine was picking up these calls. I have been trying to correct this problem since July 25, 2008. I have three conformation numbers from speaking with three different supervisors. They all have promised the same message.In 2 too 3 billing cycles this isssue will be resolve. I've had a three way conversation with my phone company CenturyTel and Don at ILD to get this resolve.

July 25,08 I spoke with Reubin conformation # 16853, Sept. 13, 08 Mike conformation #13164 ,Nov 7,08 Jen confromation # 13012. January 28,2009 I spoke with Micheal. He stated I will not get credited once again for 2-3 billing cycles but my account will be credit $56.99 in the middle of February. I called today February 26 spoke with Angie ID # 15727. I got the same message from her I have been getting since July 2008. Wait another 90 days to be credited

If I owed ILD money for their service and had not paid for 9 months my account would have been turned over to a collection agency and my excellent credit would have been ruined.Every month my account shows a balance forward $47.32 the amount I will be still trying to collect from ILD had I paid this fee. Please help me in getting this issue resolved. Thank You.

ILD has cost me $37.87 in late fees.

I was billed for 8.94 dollars on my AT&T phone bill without any information on the call. This company charges an excessive amount and should be dealt with.

They are applying charges on bill that nobodys has authorized for $49.95 twice.They say it will take at lease 2 to 3 billing cycles to come off my bill. This is cramming on a bill and I think they should be prosecuted or shut down.

I saw a charge in my bill and they have been charging me for 9 mos and I just noticed recently. These people are scam, they wont give credit right away and they want you to write to them first and blah blah blah,

waste of time and money

thi company add services that I did not authorized to my Verizon bill. This servoces were allredy provided to my by Verizon

The add to my Verizon bill charges for $59.04 afther my complains the cr bac $41.02, the second bill is for $89.40 afther colling one more time Susana a very rude person said that some body will call me on 7 to 10 business days and today I have not recived any phone call I will be mailing more information thanks

I by accident learned that YCP Network,LLC/ ILD Teleservices was charging $14.95 on my AT&T billing since October 2008 without my knowledge or approval, for EFAX. Thet affirmed they had my correct email and resident addresses BUT HAD A BOGUS FIRST NAME for my mother's maiden name. I asked where the request came from and they gave ITS 209.30.169.75. They promised to refund the amount with a confirmation#62799

$74.75 was defrauded from my account during a five month period.

Fradulent billing charges to my Verizon telephone acct. for Jan. and FEb 2009 in the amount of $52.95 each. for Business Services Monthly Fee New Link Network is the clearing house for ILD. This is NOT a service (whatever it is) that I ordered.

We contact them about the months worth of fraudulent charges on our AT&T advertising bill. She explained that they were a third party billing service. She said she would cancel the services but was unable to refund any of the charges. The next day we contacted AT&T and they were able to flag the account to keep any further third party charges from appearing on the bill. They also said they would investigate the complaint.

We incurred $529.35 in unauthorized charges from ILD Teleservices since July, 2008.

I want to take this ILD services out permanently from my phone bill I called last month they add again, I dont have time to sit down and call every month.

Unauthorized $16.00 charge appeared on my ATT bill - when I called they said some woman named M. Wheeler authorized it - this is no one we know. They said they would credit back the account in 1-3 billing cycles. They supposedly knew nothing about why an unknown 3rd party was able to incur charges on my account - this is a bogus scam. When I called ATT they said they legally had to allow the charge becuse the electronic signature came through their line. SOMEONE PLEASE STOP THESE CROOKS!

time taken out of my day to get put on hold and make calls to rectify situation I did not create, stressed thinking about it and wondering how many people are going to get screwed who don't always look at their bill or have time to call and ask

1/27/09 Complained about long distance charge on my AT&T bill. Told by S. Baskerville totally wrong person and charges dating back to October would be removed. Confirmation No. 161645

February bill shows additional charges incurred. The stress of dealing with these continual charges keeps blood pressure elevated.

I think I've got you ALL beat!

I just opened my current Qwest bill and discovered ILD Teleservices on there yet again for $104.85.

Back in August of '08, I contacted Qwest concerning this charge, and they were not only very professional, they removed the charge and did a chargeback to ILD, then went through a process to make sure I wouldn't get billed from ILD again.

My wife and I own a small 'mom and pop' restaurant with significant sales to the tune of just over $1M per year, where my wife does all the accounts payable and accounts receivable, so I rarely get to see the bills.

When I opened this Qwest bill up just to see, I wasn't really surprised to see ILD on there again, so I called Qwest and spoke with one of their customer service reps yet again about the charges.

Once again, they removed the charges from my bill back to October of '08, did a chargeback to ILD for the total and then gave ME the number to ILD to cancel it myself, stating that there was nothing they could do on their end aside from canceling their billing on my invoices. (wish they had told me that in the beginning!)

I called ILD and actually spoke with a human (wasn't expecting that!) and asked exactly what I was being charged for.

Turns out that I was going to loose 5 email accounts, a 5 page webpage and my long-distance for my business phone numbers...ALL of which have NEVER been used - I have my own webpage provider, my own email accounts from my ISP (which IS Qwest) and don't need long-distance since it's only .07C per minute to send and receive faxes and no one really ever needs to communicate with us that's out of state - seriously, how much long-distance does a restaurant need? We use NONE)

I asked this guy exactly how long I had been being charged for this 'service' and he replied that his records only go back to June of '07 and that we had been being charged since then.
I was *FURIOUS*! I didn't explain, I simply told him that once I figured out how to reach though the phone, that I was going to strangle him! Hearing the quaking in his voice, and his obvious nervousness, he (as calmly as he could muster) told me that he was going to cancel the 'service' and refund me $22.80... $22.80 - ARE YOU SERIOUS?

So out of the $2201.85 I've paid this fraudulent company for absolutely nothing, I get $22.80 back? Sweet! This really is only adding insult to injury at this juncture.

Point that I'm making, is that everyone should be aware of these fraudulent charges and be vigilant with looking over their monthly telephone bills...it escaped me, and my wife thought this charge was related to our website, our email accounts and our long-distance, but we never even used these services described from these people - we already get completely separate bills from our website host, and our internet/email accounts are part of our Qwest service.

It cost us $2201.85 to learn this lesson - hopefully you all will be more thorough than we were when scrutinizing your bills!!

Obviously of no use to file a claim with the BBB since every instance of ILD Teleservices, Inc. has either been shut down with no current telephone number for the BBB to contact, or has so many negative complaints that they simply don't care.

Below is the transcript of a letter I delivered to ILD Teleservices. I called (ILD Teleservices) in November,2008 to cancel this service. I talked with a gentleman who agreed to end the service at that time. This was before I would be bound by an agreement to pay the monthly charges. I was told that my request would be honored at that time, and now I have noticed that I've been charged a second time. I've spoken with my phone company and they've canceled the charges. I'd like it if you'd please honor my request,to refund the paid bill and end any further charges. Thank you in advance,

Billed $52.95 for the first time, February,2,2009, which was paid by automatic deduction. I'll have to cancel this type of payment and pay only the phone company's due until this is cleared up.

ILD TELESERVICES INC called me on a collect call without giving me a choice of their charges . and for less than 2min charged me an entire days pay of $34.80. this is Preditory(ILD TELESEVICES INC). and probably an illegal practice in the telecommunications industry. GIVE PEOPLE A CHOICE BY CLEARLY STATING or Posting THEIR CHARGES. This is a company which needs to be investigated.

At@t brought to my attention that I had another longdistace company billing me for a service that I have never authorized or known about for the last 7 monthes. I want to be refunded for the amount that was stollen from me in the ammount of $90.65.

I am a single mother,and I cannot afford to be out $90.65

I used my credit card to make a call from a pay phone in Costco. I followed the instructions and entered my credit card number. Subsequently, the phone hung up and I was not able to complete my call. I had to use coins to make the local call

One charge for 5.00 on 2/18 and one charge for 5.94 on 2/19.

My AT&T phone bill was crammed with a fraudulent charge from this company without authorization. I beleive they are working in collusion as this si the second time this has happened. Their customer support was not helpful.

So far about 2 hours of my time

I noticed on my Feb. 2009 AT&T bill that I was charged a monthly billing of $14.95 by a 3rd party named ILD TELESERVICES (AKA ILD TELECOMMUNICATIONS, INC. - out of Florida) on behalf of VOICE MAIL PROFESSIONALS. Feb. 13, 2009, I contacted ILD TELESERVICES and talked to Ben - 2232. I informed him that I did not authorize anyone nor order such services from them. Ben-2232 told me there were also other pending charges to be billed to me. I told him to cease and desist all billings as this is a fraudulent act and that I am filing a police report regarding this ID FRAUD. I asked him who ordered the voice mail services and he said a R. Dowse ordered the service, but refused to give me any other information. I told him that I don't know this person and that I am a victim of ID fraud.

Ben 2232 said he will close the account and gave me a confirmatoin number. He also gave me the company name of VOICE MAIL PROFESSIONALS with their alledged address and email address to file my complaint with. I went straight to the police with this information and filed a complaint of ID FRAUD. I also filed a fraud alert with all banks, credit agencies and companies I deal with, including filing complaints with all consumer, state and federal agencies that can help me fight this fraud.

I am very distraught, outraged and angry by this fraud and the amount of time and energy it takes to deal with this. These people and companies are unethical, immoral and toxic to millions of innocent American poeple/constituants and to our economy. THIS IS AN OUTRAGE. CONGRESS MUST DO SOMETHING ABOUT THIS BY BRINGING BACK TOUGH REGULATIONS TO THE TELECOMMUNICATIONS INDUSTRY SO THAT THESE COMPANIES HAVE NO MORE LOOP HOLES TO HIDE IN.

ILD has been adding charges to my home phone bill and my business phone bill. They say its legit, but they do not have a record of me signing up for their service. When I asked for more details they read me an incorrect e-mail, claiming I signed up to win a prize. I told them it was not my e-mail address. They are making millions of dollars at $15 a month for people who don't have the time to call and reverse the charges. Even if you get the charges removed it can take months to get it off your bill, and the phone company has zero sympathy.

I owed extra charges to the phone company because I refused to pay the ILD charges. So far that is $15 in late fees. ILD has not yet reversed the charges, so I supposedly owe them $45 including the charges to my business and to my home phone.

This complaint is filed on behalf of my parents. While reviewing my parents phone bill (they are elderly and need assistance), I noticed a $49.95 per month charge on their Verizon phone bill. I called the contact - ILD Teleservices. ILD stated to me that my parents had signed up for services through Contact Message Systems, and they provided me the phone number for that organization. I called Contact, and they stated to me that as of 7/2/08, my mother Mary had authorized this charge. I asked what services they provide, and the assistant stated that they provide internet, fax and telephone message system supports for the home office. My parents do not have a home office - they are retired and are in their 80's. My mother has substantial hearing loss and my father has had a stroke.

The assistant stated that they thought my parents phone number was a business. My mother does not recall allowing this service, which they do not need at all. The assistant canceled the $49.95 charge for their 2/9/09 bill and gave me a cancellation code to retrieve the other allotments of $49.95 that I believe they were fraudulently changed - $349.65 for July 2008-January 2009. I was asked to fax in a letter or e mail. I did both. My e mail was kicked back to me and I got no response from my fax. I called again to the above listed number and got a different fax number. In addition, the assistant at Contact told me that they too were a collection agency and could only give me the fax number to their corporate headquarters - they had no names or direct numbers to give me. I re-faxed my letter and will try to e mail them again.

I believe that this company owes my parents a total of $349.65 for illicit charges of $49.95 from July 2008-January 2009. Supposedly they eliminated the charge of $49.95 from their January Verizon phone bill.

I didn't use this company any services, but this company charge my phone bill from november last year. I have called this company to complained. The agent promise won't charge any more. But the fee still shown on my January's bill.

Even though the fee only $9.99, but I really do not want to pay, and its coming make me not comfortable.

Please do something about all the complains I just received a bill for 600.00 for my phne I call my long company and they said I change to another company to ILD I asked what is that? when? how? not it is a mistake but I call the company and they said I autorized the change this is not posible I have never done it I do not want to pay such amount. Can someone do something? PLEASE

It is just lot of money I refuse to pay for a service I NEVER ordered.

I noticed billing charges on my 12-08 Verizon phone bill that I assumed were charges BY Verizon for checking my credit before changing my cell-phone contract. I received another bill this month (February, 09) with additional charges, I called them and they said I signed up with their website (uscreditfind.com) on November 8, 2008. I did not sign up for this and after reading several postings saying the same thing, I am inclined to believe this is a huge scam and how do they get our account information? I am going to call Verizon about this as well but I have a feeling they will say they have nothing to do with it? On the bill it says the charges appear as a service to IDL Teleservices! I cannot believe this - can't they be stopped?

So far, I have been billed twice for $10.75, which I know isn't a huge amount, but it is the point of it!! And many others have found much larger charges, this is just wrong. I do not want to sign up for further expensive services, just want to add my name to your list if you are keeping one. Thank you for letting me speak my piece.

Longtime EMBARQ residential phone customer. Recieved monthly statement which included $12.63 for Directory Assistance to NV (assume state of Nevada) I immediately checked my calendar, wasnt even home on the dates I'm being charged for these calls!.

I immediately called the 1-800 number for billing inquires, got an actual living breathing person named Kim. Explained what happened, said I didnt make these calls. Kim told me I would receive a refund check in amount of $12.63 in about 10 business days. She also asked me if I'd contacted my local telephone service provider.
I said NO, I called 800 number as stated on my EMBARQ phone bill.

After I got done speaking with Kim, I analyzed this conversation and felt yet more red flags waving in front of me. I got on computer and found where this is a clearinghouse/scam, scam, scam and read all the complaints from other people all over country of US. I immediately contacted EMBARQ, spoke to wonderful representative from Medford Oregon named Vicki, who was most helpful in answering my questions.

I have since changed my phone preferences, blocking third party calls, and will have cheaper long distance bills in the future,due to change in my services. I do not expect to see this refund check from ILD Teleservices INC, but I am now a more informed person.

Charges are being applied to my phone bill by ILD TELESERVICES.When I contacted ATT my phone carrier and told them that I never order any service from this company I was told they could not do nothing about it,so I cancelled my long distance but Charges keep showing up I was told that the FCC permits this companies from adding their service to customer billing.I suspect this is a scam at a high level possible corrupt politicians and FCC official are involved in this fraud.

economic loss is still minimal But I intend to cut off my phone and Intenet services wish will affect my stock market trading and affect my internet usage wish will cause mental distress to me and my kids.

I cancelled my long distance service because I use my cell phone for long distance calls. I hadn't paid attention to my phone bill until recently and when I looked at it closely I noticed that since September 2008 I had a charge on the bills from then until February for about 20$ each month from ILD Teleservices, INC. I called AT&T and was told by their representative that I would have to contact ILD that AT&T could not refund me for the services I did not authorize nor could they remove the company from my phone bill that I would have contact that company and remove them. The guy said it was a law that they had to add such billing if the company called them and stated that I authorized them to do so. I told them I did not authorize the company to do anything.

I called ILD and they told me that someone other than myself had authorized the addition of their billing to my phone service. I told them I did not authorize anything that I live alone and asked who the person was. They said they had given a different name however when I asked the name and information of the person they refused to give me any information stating that it was their policy not to give out that information. I asked to speak to a supervisor and got a guy named Felix who refused to give me his full name. He would only repeat over and over I'm sorry sir but it is our policy not to give out that information. I asked them if they realized that whomever added their services to my bill was a criminal and I was the customer. He would only again repeat the same phrase that it was not their policy to give out that information.

I contacted AT&T and told them I wanted that company off my billing and wanted it blocked. AT&T said not to block them until I am reimbursed for the charges in dispute because it would then block any refund I would receive from ILD. I later cancelled my telephone services with AT&T. I have kept only my DSL service with AT&T for now but having read other people's problems and complaints about ILD I worry that maybe I should also cancel any other dealings with AT&T. AT&T said that if I refused to pay the amount that I would be billed late fees and it would go to collections. These charges were not authorized by me but were accepted by AT&T and they are passing their error on to the customer, me.

Over the past 5 months I have paid out over $100.00 more than I should have had to pay because of this fraud. I not have no home phone service but retain my cell phone service. I have high blood pressure and this entire ordeal has caused me more stress than should be. I live alone and have no relatives in the state where I live here in Michigan. I worry that now not having a home phone service that should I need to call 911 for anything that it may delay help because of their being able to locate my home now. I would be happy to have an attorney to contact me about my complaint. These people need to be stopped.

I have been charged since Oct 08 a total of $53.65 by Optic INet Protocol on various monthly amounts ranging from $7.99 to $15.78. When I discovered the charges I called the 800 number on my ATT phone bill to a company called ILD Teleservices, which claims to be the customer service for Optic Inet Protocol. They told me they were their customer service and for a dispute I needed to call another number.

When I called that number they will have you on hold (actually with the prior message as the first 800 number) and after half hour of wait, the phone disconnects. This happened repeatedly. I know these are bogus charges becuase I don't use that land line for anything (I have another land line), since I only have this line for my internet service, so I don't even have a phone attached to it. So their charges are totally fraudulent!! I have advised ATT of these who have now credited my account but they can not prevent these charges from keep coming every month.

Major stress and waste of time!

Arbitrary this company plugged a service charge into my phone bill. without me asking for any service or authorizacion of any kind. They do not provide you with any an address or location. just the phone number above, they tell you that did authorize them to switch the long distance carrier. They try to get from me $132.67

I received a bill for $8.23 with my Qwest phone bill. I have nothing to do with ILD and have bought NOTHINg from them or anyone else that would result in this charge. It is disconcerting to have to go through this each month. My phone company is deleting the charge, but it may return and this is disconcerting.

I accepted 2 15 phone calls from my son and my credit card was charged 4 times. I had 2 charges for $5.00 and 1 charge for $61.51 and 1 charge for 77.07. My bank's fraud department contacted me and said that these were suspicious charges. They put a stop on my credit card. This was a total of $148.58. There should be a law against this. They did not explain what the charges were going to be or I would have never accepted the call. I just had a funeral on Feb. 12th and I can not afford to have that kind of money taken out of my checking account. Actuall, it overdrafted my account.

I overdrafted my account and my blood pressure has been really high. I also have diabetes and I have been feeling like I am going to have a stroke from the stress. It is bad enough, I just lost a family member, but to have people take advantage of people under these circumstances.

My 74-year old mother who is deaf got crammed over the last six months to the tune of $175 for ILD long distance she did not have, a gofaxer executive service she did not have, and a VOXTRL VOICEMAIL SYSTEM she couldn't use if she wanted to. VERIZON explained they can't control what's on their bill - what's up with that? Then they offered a cramming block - why aren't all their acccounts cram blocked?

I have spent hours on the phone, and the internet - in order to get a refund I was gien a ficticous email which doesn't exist and my mother has had anxiety and anger issues - THEY STOLE HER MONEY! She lives on a fixed income and has been struggling to pay all these new charges until finally brining it to my attention. THIS NEEDS TO STOP!! What if she didn't have a daughter to lobby for her - praying on people like this should be illegal - we need to take a stand and make this stop immediately.

I was surprised to see this included in my telephone bill for the H---- Family Restaurant, which I am the owner and operator for. Does this mean that I am paying $39.95 per month for Verizon to bill me? ILD Teleservices Inc. Services $39.95

My business is just barely scraping by as it is, due to the economy.

I had a charge on my Windstream phone bill for ILD Teleservices billed on behalf of 'My Billing Guys' for 8.23 plus tax. I called the 800 number for ILD and spoke to Rosa who said they could do nothing about it, but she gave me the 800-215-1961 number for MyBillingGuys to cancel. They are open 8am-8pm CST M-F and I didn't get the name of the lady. They don't seem to speak English very well or had a mouth full of marbles. The email she said I signed up with was non-existent gibberish.

Supposedly it is canceled but will take 2-3 billing cycles. I am totally surprised that this scam has been allowed to continue as long as it has based on the responses I see here. I've tried to be careful about identity theft, but never heard of phone bill theft. This is an insidious and sleazy practice and should be stopped immediately.

I probably wouldn't have noticed this addition to my bill, but AT&T wanted to upgrade my services and brought my attention to it. I called the number for this supposedly directory assistance charge for $7.45. They were unable to really explain it as they are just the billing company and said they would take it off and nobody from my phone could use it again. Nobody ever used it to begin with.

The girl said that if I call a number that has been disconnected that uses their service, you are told to dial 101515800 and they will give you the new number and bill you without your knowledge.

Can't something be done?

ILD are charging us on our Verizon phone bill for services we never requested or authorized that they claim are from a company called US Credit Find for Credit Repair Monthly Fee of $9.99 which they have charges twice in Dec. 08 and Feb. 09. When I contested these charges I was told they could only credit the most recent charge and that I would have to contact US Credit Find for the other 3 charges. I asked for a contact number and was told to go look on the internet as they only did the billing. I then searched the internet and found a number which I called. There were 3 options to select all of which asked me to leave a message.

I then called Verizon and insisted that they remove the charges from our account and that they block all further charges from this company. They say they have done so, but that the 3rd party block may also block our long disctance service since it is also billed through a different 3rd party billing company. This is the second time in less than a year that we have been scammed by ILD Telservices for ficticious services we never requested.

In this incident we were billed twice for $19.98 plus state & local taxes.

BEWARE CICINNATI BELL CUSTOMERS! We just found separate billing for directory assistance calls to Las Vegas, NV! NOT!! Our total is $13.34; higher than most are reporting. I am also contacting FCC! I may even try a message to Pres. Obama! Keep reporting and someone may do something to make these kinds of companies GO AWAY!

This is not the only Company scamming or cramming...we all need to be vigilante! My mother was ready to pay this bill without a second glance! I am glad I looked IDL up! I feel this kind of Company needs to be taken down and out of American's lives all together! Don't we have enough to deal with already? And where is this money paid to this Company going? That is more scary to me than anything!

They charged our phone company QWest $8.43 for services that we did not request.

Charges where on my local service by MY Billing guys (talked to Cindy). Called to have it charges reverse and remove service. Asked Cindy how they got my info, state MR. Benham Cane, I stopped her at the moment she was lying. B.C. is what I have listed in the phone to screen tele-marketers, so this name would never be used for any business purpose or personal.

8.43 charge do not want it occur again, I research internet there are over 50 compliant in the last month and half by ATT customers on this company.

I excepted a collect call from my minor sister over 60 days ago. I was charged correctly 4.95 for the call. But you had to place your credit card infor in order to except the call. Since this company has attempted to charge me $26.95 on the credit card used, on four seperate occassions. I am outraged, as I have a prepaid card, so I normally don't leave money other than for purchases on that card. However they charged 10.00 for every declines charged and I have already paid $40.00 for an unauthorize service.

This has caused a financial hardship as this is a shared card that I use for online purchases for my sister in college to wire her money as well. this has deducted from much needed. I had place money on there for school books for her an this company, took from that. I am so outraged. As I'd given my sister my last funds to help out. And it turns she still couldn't purchase her needed school supplies. I need this matter corrected before it causes a more of a financial hardship, they are attempting daily to charge more funds in my account.

I was charged for a personal 800 SVC MTH FEE for Dec. 28 & on Jan 28 @ $9.61 for each month. I called the company & they stated that an unauthorized person who lives with me supposedly signed up for the services but that they would remove the service right away. They knew why I was placing a call to their company with out me even stating my purpose. Weird, I thought. Anyway, I am the only person on my home phone bill authorized to make changes or to add services.

I called my phone company Embarq, & they told me to pay it then dispute it & have them credit the money back to me. If I didn't pay it then I may be subject to late fees & possible other charges. I feel violated! I'm not sure who I'm more upset with ILD or Embarq for allowing this company to just attatch charges to my bill without my knowledge!

They are charging me $19.22 plus taxes for a total of $20.07.

I originally called Verizon on 12/30/08 to complain about unknown charges from ILD Teleservices dating back to March (father was terminally ill so wasn't paying attention). They claimed I had to call ILD Teleservices and they had no control over it. I spoke with Gabriel who stated he would cancel my subscription as I had not ordered it but he couldn't refund. I had to call for refunds. I spoke with a rep that claimed that they could only refund 3 months (I was looking for 9 months). I told her not to bother because I was going to file a complaint with the FCC/FTC for the entire amount.

Eventually I called back and talked to 'Dennis' who said he was the supervisor. He asked my why it took me so long to notice the charges and I told him about my father's terminal illness. He again offered to refund 3 months and I said no, I want the entire amount refunded because I never agreed to it. I told him I was going to pursue this and in the end he stated he would have a refund check to me within 10 business days. I called back on 1/19/09 as there was no check and spoke wiht Shane. He claimed that there was $65 to be refunded to me (which I am probably owed more) and it takes 1-2 billing cycles. He claimed that they could not send me a check but it would be credited to my Verizon bill.

My concern is that I have cancelled my Verizon service and I don't trust that ILD will follow through. The primary damage is that this program or whatever it is was never agreed to me. I am displeased that Verizon has 'no control' over what appears on their bills. I have to spend time going back and forth on this. It just seems illegal.

I am the owner of a small grocery store. In January I got my phone bill and there was a 49.95 charge on there from a business max for some kind of a monthly fee. I hadn't signed up for anything so I called my phone company. It turns out that a third party can go into your phone account and put charges on there. I explained to them that I had no idea who this company was and I didn't authorize anyone to put charges on my phone account. They took the charges off and put a block on the account so it wouldn't happen again.

I got my phone bill today and the charge was back on there. I called the number on the phone bill that said it was for third party charges. When I called to complain I realized I was talking to a person from business max. I told her I didn't order anything through them and I wanted the charges taken off my phone bill. She informed me that they talked to one of my employees and he told them he was interested in there services. I informed her that I was the owner of the business and I wasn't interested in what they were selling and to quit putting charges on my phone bill. She told me I had to write the company a letter cancelling the services that I never ordered and that it would take 2 to 3 months to take affect. I told her that if I were her I would be ashamed to work for a company that was so hard up for money they had to deceive people.

I talked to my employees and the boy who supposedly ordered the service didn't do it. They called and like he does with any telemarketers he told them we weren't interested. He has worked for me for 5 years so I know he wouldn't have ordered anything from them. After talking to them I called my phone company and they took the charges off and they will be watching for them in the future. I noticed a lot of complaints about credit and debit cards but none for phone charges (my phone company is Verizon). Start checking your phone and cell phone bills.

I Recevied a bill for long distance collect call that I did not receive or excepted. They asked for my address and other information that I did not and would not give to anyone over the phone.

I am being charge $7.20 for this suppose call.

I have three phone lines and in the past six months all five have received charges from ILD teleservices for the amount of $14.95 for each month.

I noticed and called for an explanation. I refused to pay so they deducted all charges.

Eeeoneous charges have appeared on my ATT bill from ILD, Enhnced Services from ILD and YCP Network over the last several months. I have requested that ATT stop bogus third party billings without valid identification. They refuse to stop this practice. I feel that they will not stop because they get a cut of the action to provide a service to these billing services who get a cut from the so called service companies. I have been able to get credit for these bogus services I never ordered or used. ILD sent proof to the State Attorney Generals office after I sent the AG a complaint.

In reviewing the so called proof, I found that someone had used my name, address and phone no. The real clue it was not me is that the email address was from someone some place else that I do not know and have never spoken to. ILD still feels the charges were proper based on the info they got. They never varify the validity of the persons getting the services. You should ask for proof of who signed up for the service they are billing for and review it carefully for details that it is not you.

Time wasted each time a charge appears on my ATT bill calling so called service companies to get a credit and try to stop the bogus charges. Then I have to police my phone bills carefully each month to be sure new charges do not appear and that proper credit was issued. All a waste of my time. Something these companies do not seem to care about I suggest anyone who has had these type of problems be sure to contct their State Attorney Generals Office and the Better Business Bureau. MAYBE IF ENOUGH OF US COMPLAIN SOMEONE WILL TAKE ACTION TO STOP THIS RIDICULOUS AND AS FAR AS I AM CONCERNED ILLEGAL PRACTICE.

I have been charged 32 dollars a month for 12 months. This month dropped to 17.15. Never authorized.

An unauthorized charge was placed on my At&t phone bill. ILD is the third party billing company for FoneRight, inc. Nobody in the house authorized this co. to do this. Mike from ILD told me that a Michelle Humphrey did this on Jan. 9th. I am furious that AT & T would allow this to happen. I spoke to Mike on 2-9-09 and he told me that he would block this service and the charges but I would have to notify FoneRight to get a credit on the current charge. I have yet to be able to speak with someone from AT&T because it is impossible to get a real person at a real time.

I then called IDL again one half hour later and TASHYRA spoke to me and said that that service had been cancelled but she could credit me the charge...but it will take 1-3 billing cycles for that to come off and If I didn't want to pay that part of my bill I should call the phone company and give them the confirmation # she gave me. I will try this tomorrow and i will certainly not pay that part of the bill.

$49.89 added to our bill that was never approved. Don't even know what it is for.

I recently discovered 2 months of charges on my AT&T phone number statement. The charges were $14.95 per month and were taxed at the Michigan sales tax rate of 6%. The two-month total was $31.69. I called AT&T and they said that this could have happened by simply trying to close a pop-up on some website. The AT&T representative instructed me to call and speak with a representative of IDL Services who handle Foneright billing. The AT&T rep claimed that they could not remove the charges. THey insisted that I call IDL servics to obtain a confirmation number and then contact me back.

I contacted ILD Teleservices who claimed they knew nothing of these charges even though the phone company (Windstream) was instructed to bill me. I was then instructed to contact Foneright who was the actual billing party. Melanie at Foneright was very helpful and cancelled the account and told me how I would be credited. Now all I need to do is wait for the credit while this company has my money. This is a great scam where the company hopes I miss the charge on my bill and sits with my money until I complain. I asked Windstream why they would accept this charge without my approval. They had no suitable answer other than they can accept any charges to my account and this is approved by the SEC.

Windstream paid ILD who paid Foneright $44.85 without my approval. What concerns my most is the Windstream will accept any charges to my account without my approval.

Added charges to my phone bill from an unknown company. I called and had them removed only to see charges added again. They say the charges are for fax services and they tell you you have a computer so you owe them. I have no fax softwear and have never sent a fax so it did not work but I can see how thousands of people would fall for this fake charge.

I was charged 16 dollars a month for the last 3 months. Two charges have been removed but it did not stop them from continuing to add.

Last year we dropped our land line phone services down to the bare minimum. We cannot make long distance calls at all. So, it was very obvious when our bill went up. On this months bill, my husband noticed a ILD Teleservices fee for $14.95. When he called AT&T to find out what it was for, they told him that his wife had ordered it online on Nov.17th, 2008.

I assure you that I did not order anything. According to them it was for voice mail direct, which you have to have long distance calling capabilities to use. Anyway, he got it straightened out, and when I checked this out on line, many people had written in, that they too had not ordered anything but had charges. AT&T includes this bill with theirs. How can this scam be stopped?

AT&T assured my husband that this would be corrected though they did state that this bill was not from them. However it was mailed with their AT&T statement and added in with their charges.

dec.12, 2008 my daughter reverse the charges from a rehab facility in fairmont wva to tell me she was there. i accept the charges. i received my phone bill and i was charge 31.83 for SIX MINUTES. can you believe that. that more than my phone bill for a month. i call ild and complain to customer service and than i ask for supervisor and told him what a rip off. shame on them. he than took 9.55 and some charges for taxes. and told me to call my phone company to let them know. but he did not tell me the exact amount he was taking off. i still think for six minutes the charges are still to high. can anyone help? thank you

ILD Teleservices, Inc has billed once again my Qwest phone bill. I have never heard of this company and I do not want to have or want long distance added to my phone bill. This is the second time that they ILD inout on my bill.

Time and money! They do not respond to emails or phone calls.

I noticed a charge on my phone bill for a 3rd party provider last month and called my phone company which is Embarq. They put a dispute on the item and then I called the toll free number for ILD which is 1-800-433-4518 and spoke with a person (I didn't get her name) who assured me the charges would be removed and the account would be closed. On this months bill the same charge is showing up again! No one in my family signed up for this service and I am extremely irritated that this has not been resolved!

I have been charged 8.23 for this service on my January and February bills. Embarq has placed a dispute on this for me and I want this charge removed from our phone bill.

I was looking over my phone bill and noticed an extra charge of $19.95 from ILD teleservices. They have been charging my AT&T bill for the past 3 months for a service that I had no idea they were doing and I NEVER agreed to. When I called ATT they said that this company- even if you answer your own phone (which I have NEVER talked to anyone from this ILD company until today) they can charge your account. ATT told me to call ILD back- tell them to stop charging my account and get a confirmation Number- which I did. ATT stated that they will be reimbursing the $59.85 that I have been over charged. I just can't imagine how this practice can be accepted, without repercussions for such an unethical business practice in the USA!! If I did not check over my bill this month- I could have been charged this amount, endlessly! I work too hard for every penny I earn to be caught in a scam like this. I am outraged that a company can get away with this. I am also upset that ATT can let this happen to their costumers!! I hope ILD teleservices company faces legal repercussions for their unfair, unlawful business practice. And I expect ATT to step to the plate and notify customers of thing they are not signed up for with them- but they are billing them for!

I was bill for the past 3 months $19.95 on my att bill. I am out of almost $60!!! I am outraged, in awe that this can happen to such a reputable company as ATT - they also need to step up and let consumers know that they are being charged this bogus charge.!!

I was looking over my phone bill and noticed an extra charge of $19.95 from ILD teleservices. They have been charging my AT&T bill for the past 3 months for a service that I had no idea they were doing and I NEVER agreed to. When I called ATT they said that this company- even if you answer your own phone (which I have NEVER talked to anyone from this ILD company until today) they can charge your account. ATT told me to call ILD back- tell them to stop charging my account and get a confirmation Number- which I did. ATT stated that they will be reimbursing the $59.85 that I have been over charged.

I just can't imagine how this practice can be accepted, without repercussions for such an unethical business practice in the USA! If I did not check over my bill this month- I could have been charged this amount, endlessly! I work too hard for every penny I earn to be caught in a scam like this. I am outraged that a company can get away with this. I am also upset that ATT can let this happen to their costumers!! I hope ILD teleservices company faces legal repercussions for their unfair, unlawful business practice. And I expect ATT to step to the plate and notify customers of thing they are not signed up for with them- but they are billing them for!

I was bill for the past 3 months $19.95 on my att bill. I am out of almost $60! I am outraged, in awe that this can happen to such a reputable company as ATT - they also need to step up and let consumers know that they are being charged this bogus charge!

ILD Services said my son,Andre, signed up for their services. This is ridiculous! My son said he never signed up. I have paid this service over $211.00 without knowing.

This has cost me over $211 which I don't have. It has caused me undo stress and money which I do not have.

Upon review of monthly AT&T telephone bill, we found a charge for $8.23 and $8.43. Upon inquiring with AT&T as to what this charge was for they said I signed up for a personal 800 number via the internet with ILD Teleservices. This is completely false. When I called their 800 number, it switches me over to AT&T. There is no address for this outfit and I was told my only contact with them is through AT&T.

We are being charged for something we did not ask for and it can take up to 2 months to rectify. This is fraud

A charge was added to my phone bill which I did not authorize. When I called to cancel the alleged service, the same was accomplished but they could not tell me how the authorization was originated in the first place. I know that we did not do anything because at the time of the service we were on vacation and out of the country. This is not the first time that these Third Party Providers have leached onto my phone bill. I'm not a big fan of government interference but something has to be done about these type of false billing practices.

The problem is that your have to incur paying the charge and wait for a "refund" on your next phone bill. This is outrageous. I think the phone companies should verify these type of charges with their customer before they just add the charge to the bill. There was no outrageous amount of money this time as the charge was only $9, but why should I have to put out the $9 and wait 30 days for a refund. Only $9 now, but what about the next company who decides to do this type of practice and add a few hundred dollars to my bill. Why must the consumer bear the burden of something they never wanted in the first place? I can understand if I bought something and then changed my mind, but these practices are being done without the consumer even knowing it is occuring.

The last time this happened they told me that when I bought some business cards on line, the voicemail service was automatically added as a "bonus". This was not made evident to me at any time during that purchase. This time, I bought absolutely nothing, was not usinig the internet, and this company, MBG Voicemail, just decided to charge me with a service. How many people go unaware that these added charges are being added to their phone bills just because they don't pay attention - which is what I think these companies rely on to make money. They know their practices are wrong and unethical because when challenged, they quickly stop said service and set up a refund. They are relying on the uninvolved consumer to make their money.

Changes need to be made to protect consumers from this type of fradulent activity.

Voicemail Direct charged $14.95 to my phone bill. When I called the 800 number on the bill to ask what the charge was they told me someone by my son's name had ordered the service. I told them he did not live with me and was not authorized to use my phone number. They said they would credit my account for the charge. Then I called another number for Voicemail Direct that I found on the Internet and asked for the information about who had ordered the service. Whoever had done so had used my son's name, but didn't have other identifying information about him. In researching this on the Internet I have found that it is not illegal.

I am outraged. I have contacted my state attorney general's office, the Nevada Better Business Bureau, and the Nevada Attorney general's office. Next I'll contact my US Congresspeople. I'm waiting to see if they actually credit my account for the charges and don't bill me again.

billed on att bill without aythorization

There is a charge for $13.20 on my phone bill. I cannot make contact with this company to get this charge removed.This is definately a case of consumer fraud. I want this charge removed from my bill.

It's my day off and I am already saddened by the conditions in the USA and I have to spend my time and energy on this.

I opened my Verizon phone bill today and found a miscellaneous charge of $14.95, a monthly fee from a company called FONE RIGHT. This charge came through ILD Teleservices Inc. I did NOT sign up for this service - whatever the service is (learned later it is for voicemail). I called Verizon, who said I had to call ILD to resolve this charge, but they put a block on my phone for any future 3rd party charges attached to my phone bill.

I called ILD and they told me they do not represent Fone RIGHT and that I had to call FONE RIGHT directly to dispute the charges, which I did. FONE RIGHT claimed I signed up for their service via the internet, which is not true. They gave me a confirmation numer that the current charge as well as a second charge to be posted on my next phone bill would be removed.

As this is the first charge and I caught it right way, I do not expect any finacial loss. Just anger (& feeling violated) and time spent on the phone with Verizon, ILD and FONE RIGHT.

a charge of 8.23 was added to our Quest phone bill for a voice mail box that we did not order. The bill said that this was on behalf of your product bill inc

no damage as of yet, but we are not going to pay it

Was contacted at my work back in Nov. 08 wanting to offer a free website. I explained that we already had a website. They insisted on sending me information on this. I said ok to them sending me free information. They mentioned that if I signed up, the first month would be free. I once again told them that I only wanted them to send me information to look over. They had to transfer me to another department to confirm this, and I again asked this is free information, right? They again said yes and I confirmed our mailing address. They asked me the month and date of my birthday...didn't understand why, so I again asked this is free, right? They said oh yes, this is just so we can send you the information.

I get a call yesterday from our business manager about a charge from ILD Teleservices representing Web One USA, LLC for $34.95. She said they played a tape of my voice saying yes to the service and confirming w/ my date of birth. I explained to her that they said they were recording it, but I asked at least 5 times this is free, right. I just want the information. Obviously they didn't record that part. I also explained that I had also received a bill from them but called the # several times and only got a place to leave a voicemail, which I left one message everyday for two weeks.

No one ever called me back, so i assumed it had been taken care of. This should be illegal. It was my fault for not hanging up on them but I thought if I can save my company some money for a website, why not get the information and look into it. I will never, ever do that again. Had to fight with a phone company to remove the charge. I even tried calling them again and once again, got no one to talk to.

This service, ILD, said that our daughter signed us up for some kind of services but with my wife's date of birth. My daughter is a minor and never signed up for anything. We have been billed 24.94 per month for at least 6-7 months and when we called were told that we were going to get a check in the mail for 89 dollars. We complained and they told us that that was all they could refund us but they took much more. We still have this bill on our monthly bill from Bellsouth. We are not going to pay it. Bellsouth said there was nothing they could do but this is bull.

This is money that we used to keep our phone turned on which could have been used towards mortgage, food, car notes, medicines, really anything, even gas or water bill, this is a bill that for over 6 months we have paid not knowing it was part of a scam. We never signed up for this ever!

another instance of cramming. i was billed $8.23 on my att phone bill dated 1/25/09 for a voice mail box i never signed up for. this is the third time this has happened.

each incidence costs me about an hour on the phone trying to get the charges removed. it also makes me extremely angry and upset. I already have ptsd and this makes it worse.

I have been receiving charges on my phone bill from ILD since 1/08 I contacted verizon to find out what ILD was. I then contacted ILD and told them that I never approved them to bill my phone bill. They informed me that it was approved by me accidently clicking on a pop-up on the internet. I was charged every month $ 25.90 on my phone bill. Every month I would contact ILD, but no resolution.

Finally in October of 2008. I had enough, I contacted them again and by this time my phone bill charges from them were a total of $ 129.50. They told me that they would credit my bill that amount. then to find out they billed me again right after they credited me. Today, I contacted Verizon's Dispute department and they told me to contact the company again, if nothing is done call back to Verizon. I called ILD and they stated that they could only reimbuse me 3 months. But in fact they did not, my credit was only for 38.85 which was the amount rebilled. They told me I had to contact a different company called Selected Services for any other assistance.

My past due amount that I disputed with verizon for the ILD charges went into collections, Now I have to pay a collection agency for something I did not receive. I also, financially I cannot afford this money owed. I am on unemployment due to lose of my job.

Several times over the last 2 yrs I have been charged for services that did not order or recieve. I've called in the past to stop this and was told that it was stopped. Today while checking my current phone bill The $14.95 charge was there again. I called and was told that it was stopped again and that I would recieve a $74.75 credit on my bill sometime in the future.

Recurring issues like this have a tendency to create stress problems because of the financial problems of the times. THIS HAS GOT TO STOP!

Years ago, I took out long distance from my home, even if i want to - it does not let me, now I call ILD - first they make you wait 40 minutes then they don't hear, they don't take charges out, this company is croock.

I have just been operated lung transplant, my nerves and blood preasure go so high.

We did nto authorize this charged to be billed to our phone bill on behalf of Family 911 LLC. This charged was dated 12/24/08/.

We did not authorize this charge and do not know why it was added to our phone bill at a charge of 15.95.

This company was used as a third party company through Embarq. ILD billed our phone bill for an 800 number with Professional Voicemail because someone had used our information to charge the account (via our phone number). When I contacted ILD they said that tI had ordered the service and read me the information that was given to them. The maiden name of my mother was not correct however, the phone number and email address was. Without confirming with us, they went ahead and set up the 800 number! When we contact Embarq, they claimed that this happens all the time and we need to block our phone from this. I feel Embarq is just as much at fault.

The chare was for a total of $16 to be billed monthly however we caught it on the first time that it was billed to our account. ILD has claimed to have canceled the number and will credit our account within 2 months.

A charge of $16.30 appeared on my at & t bill. I did not order such a service. it had not been authorized. this ild is a scam any charges of that ild should be outlawed, it is wrong of at&t to accept such charges

long time with at&t on phone & calling also the ild

I noticed extra charges on my phone bill, and called to cancel. The woman I spoke with at ILD gave me the phone number for Foneright, and told me that they were open only M-F 9-5, so I would have to wait until Monday to call. Having been through this on another account, I then called AT&T and asked them to put a note on my account (I can't remember the term they use) that these charges were to e reversed.

What I was told in the earlier case is that reduces the risk of collection, etc on those particular charges. The gentleman at AT&T also told me that many of these charges originate from pop-ups, and that even if you immediately close the pop-up that it still registers as an order. It's ridiculous that so many people are put to so much trouble by these scams.

Still pending. In the earlier case (with a different company and phone number), the charges were removed from the AT&T bill, re-appeared, and have now again been reversed. I was optimistic about resolving the current issue until I googled Foneright and saw the number of complaints.

They placed a $66.66 charge on my AT&T phone bill. They claim someone made a collect call from my telephone to Germany on December 24, 2008. My family and I were out of town from December 19, 2008 until December 31, 2008. I asked them to remove the charge from my phone bill and they refused. I find it an outrage that someone can charge my phone bill without my knowledge and on top of that charge $3.91 per minute, plus all kinds of fees like administrative fee of $3.90, etc.

Some guy name Don (who refused to give me his last name) I talked to said they can charge whatever they want and thats that. Why would I even use them since I have long distance with AT&T and pay $0.20 cents a minute for long distance phone calls. I think this is all a big scam, those kind of companies need some regulations, thats like price gauging. How come companies like this can get away with it? I am asking for a full refund for a charge I never made. And any kind of advice on what I can do to get this straightened out. Thank you kindly for you quick attention in this matter.

I noticed a charge on my AT&T phone bill for a service I did not authorize by a company I did not recognize. I called the number and told the man who answered the phone that I wanted the charge taken off and block any other services so I wouldn't be charged. He agreed with no problems. He also gave me an 800 number so I could find out how they got my name.

I also called AT&T and put a block on 3rd party calls, no charge, and told the rep that the charge is being disputed. I will be contacting the Attorney General here in Indiana as well as the Better Business Bureau.

A mysterious charge of $7.55 appeared on my Qwest bill attributable to "ILD Teleservice, Inc." for a contact allegedly occurring on 12/30/2008 at 0846 hours.

A monthly charge of $39.95 appeared on our Verizon bill. It had not been authorized. ILD confirmed that it had no authorization and would notify Verizon. However, she said it would take up to 3 billing cycles to resolve.

Two hours lost secretarial time. One hour attorneys' time. Improper charges pending on our phone bill.

I received my 1/22/2009 Embarq bill with a charge from ILD Teleservices for MBG Voicemail set-up on 12/29/2008. I did not order such a service!

I called ILD Teleservices with the number provided. The man that finally answered said Ithey were just billing for MY BILLING GUYS. He said I would have to call them. I had to ask for their telephone Number. I asked him what ILD stands for. He said nothing, it's just the name of the company. He made no attempt to be helpful, and was rather surley. The number for My Billing Guys is 800-215-1961. I called that number and got a fast message that the mail box was full, and to try again another time. I know that I will never get anyone from My Billing Guys.

This charge, totaling $8.94, will cause me hours of phone calls leading me nowhere. It is a KNOWN rip-off. Why can they get away with this?

I have had a charge of $8.23 showing up on my phone bill with AT&T for 6 months. This was not noticed until now. It reads voicemail with my billing guys and ILD. I did not order this, knew nothing about it or have ever received any information on it. I called them and was told that my 16 year old son signed up for it at their web site. This is ridiculous and a scam. I demanded a full refund and proof. It took 15 minutes and my constant complaining and demanding to get her to say that they would credit the full 6 months. Now I must wait 2 billing cycles for it to show up. No one should be allowed to add anything to any account of mine without my express wishes and proof of liability

The frustration of trying to get it handled and cancelled is stressfull and unacceptable. This is fraud that I am having to deal with and AT&T should not allow it.

My business received a phone call from Ild Telecommunications in May 2008. We are a restaurant and general store and the front cashier answered the phone as is customary. I have heard a complete recording of this phone call.

The salesman asked her if she was in charge. Angela, the cashier said No, I am only a cashier. This is the usual statement as we get very many sales calls. He then proceeded with a very rapid speech on what the company provided. Angela is very polite and heard him out, with an occasional O.K. He said thank you and hung up. I did not notice the charges until late summer.

I called AT&T and they said they couldn't do anything about it. They did stop further charges. ILD owes me $320.70. I find it very hard to believe that consumers can legally be taken advantage of in this way. What do I need to do? I have made a report to the North Carolina Attorney General's office - the Consumer Complaint department. I have read the ILD complaint website and see that there are very many people in my position. My cashier was also placed under quite a bit of stress until I actually got the phone call from ILD with the voice recording.

We could then hear for ourselves that we were scammed. I would appreciate and follow up advice on my situation and any advice on what action I can take as a concerned citizen to stop this legal thievery.

My business received a phone call from Ild Telecommunications in May 2008. We are a restaurant and general store and the front cashier answered the phone as is customary. I have heard a complete recording of this phone call. The salesman asked her if she was in charge. Angela, the cashier said "No, I am only a cashier." This is the usual statement as we get very many sales calls. He then proceeded with a very rapid speech on what the company provided. Angela is very polite and heard him out, with an occasional O.K. He said thank you and hung up. I did not notice the charges until late summer. I called AT&T and they said they couldn't do anything about it. They did stop further charges. ILD owes me $320.70.

I find it very hard to believe that consumers can legally be taken advantage of in this way. What do I need to do? I have made a report to the North Carolina Attorney General's office - the Consumer Complaint department. I have read the ILD complaint website and see that there are very many people in my position. My cashier was also placed under quite a bit of stress until I actually got the phone call from ILD with the voice recording. We could then hear for ourselves that we were scammed.

I would appreciate and follow up advice on my situation and any advice on what action I can take as a concerned citizen to stop this legal thievery. I am a very busy person with three businesses to run. I count my time as very valuable. I am very resentful of this company taking advantage of the consumer and of AT&T for allowing it to happen.

been billed for 14.95 for about a year..never authozized this service..been ripped off several hundred of dollars

This is nothing but a scam according to my phone carrier..would like to have this service disconnected and credit me on what i am owed.

Starting on Aug 2008, my ATT bill started showing a $9.99 monthly charge for ILD Teleservices. In January 2009 I called ATT and asked what the ILS charge was. I was told that my daughter, a minor, had signed up online for a 12-step credit repair services! My daughter did not knowingly sign up for this credit repair. She does not have credit! Charges by ILD should be outlawed. It is wrong of ATT to accept such charges.

On 1-27-09,I was told by ILD staff that they will reimburse $49.95 to my ATT bill for the fees already charged in 30 to 90 days. I also called ATT today to ask them to block any third party charges to my ATT bill and said that due to State laws, they are not able to block my account! These laws should be changed.

Charge of $27.67 from ILD to my home phone via AT&T that were not authorized. Call to IDL resulted in a agreement to revese the charges but will take 90 days.

loss of time to correct problem

I get these unauthorize charges on my AT&T phone bill monthly. And I don't understand why I'm being billed for these services. I don't need them, neither do I want them to appear on my bill every month!

It is causing me mental angish, because I'm never late paying my bills and now getting these unauthorized charges causes disputes & late charges.

On January 23, 3009, I noticed a billed item on my home ATT bill that I had no idea what it was for. The charge was for $7.14. I called ATT and was told it was a third party phone service. A service I NEVER authorized or applied for. Still have no idea what it is for. I was also told ATT had no control over the billing of third party companies as it was both Federal and California State law that they do so. I asked if these third party billings could be blocked. Was told again both the Federal and California State law prohibited ATT from refusing to bill or block. Was informed by one ATT phone representative she would refuse the bill and send it back to ILD. Was told by another ATT phone representative I would have to contact ILD and resolve it with them. ILD would need to give me a authorization number to cancel the billing and I would have to call ATT back with that number. This last process would take two to three months to clear.

I then did a web search of ILD Teleservices. On the Consumer Affairs page, I would guess there are hundreds of complaints, links to legal actions, investigations taken or being taken by various states against ILD for the vary thing I am experiencing - cramming my regular phone bill. While only reading a few of the complaints, a couple of themes kept coming up - not being able to contact by phone on the 800 number for ILD, loosing connection in the middle of conversation, being told the computer system was down, leave a call-back phone number and someone would call later which never happened, etc.

When I did contact ILD today, January 26, 2009, the very first thing said by ILDs agent was the computer system was down, leave a phone number and someone would get back. So far, no call back contact by ILD. This is a scam not a cram! And needs to be investigated! C: FTC, California Public Utilities Commission, ATT, ILD, Clark Howard.

ILD Teleservices placed an un-authorized charge of $14.95 on my Verizon phone bill. I found out online that there are many consumer complaints against this practice by ILD Teleservices Inc. There should be a class action suit set up against them. I will not pay these charges.

I asked them not to have my name on their list and to credit my Verizon account. I do not want any further charges placed on my bill by ILD Teleservices Inc.

I made up to 8 emergency payphone phone calls @ Walmart that I was suppose to be ONLY charged 1.99 for; but ILD TeleServices has charged my account for what I did not authorize nor did I make any kind of purchases in the amounts which I now see in my account.

A charge (that will be monthly) popped up on my AT&T bill this month for 15.85. It's from ILD Teleservices representing Foneright, Inc. for voice mail - which I didn't order and don't want. I called AT&T and they said state law MAKES them allow third party billings, and it has nothing to do with them. I called ILD and they say they have no record of me and don't represent Foneright, inc. and that I need to deal w/ AT&T.

Neither AT&T nor ILD will even acknowledge the problem, but they both admit I will continue to get charged. I've decided to cancel my phone service.

called to ask what this charge was that appeared on my phone bill- it suggest answering service . but i have an answering machine. they said their system was down and they would call back. oh yeah.

I received a collect call from my mother who was traveling back to New Zealand and was at the LAX airport. She used a phone there and when I answered I asked how much the total charge would be for the call.She told me the total would be $15.46c for the 6 minutes. I have seen 2 charges placed on my phone already, one for $19.26 and another for $5.00. I specifically asked for the total and she said it would be no more than $15.46

They have already charged $8.80 over what I was told and no phone calls or emails have been returned.

I called this company two months ago to have my name removed from the list. I was being billed over $7 for a service I didn't ask for nor was receiving to my knowledge. It seems like a bogus company scamming money from consumers. I am actually angry that AT&T let a charge like this be added to my bill. I have universal lifeline and cannot afford these charges that keep showin up on my bill.

I cannot afford to pay the charges that have accumulated because of this company. Now my phone is going to be turned off.

This company ILLEGALLY & FRAUDULENTLY charged my local AT&T telephone bill an ongoing monthly fee of $16.30 per month for services that I NEVER ORDERED AND NEVER REQUESTED. They did this ILLEGALLY. I have NEVER done business with this company. I just called AT&T, and AT&T told me that ILD Teleservices is doing this to multiple customers across the state of California!! Please help!

This commpany name ILD Teleservices change all my long distnace's call's charge my tot a total of 106.41 $. I never change my service whit them.

ILD has unlawfully billed me for services that I did not authorize.

As a result, I must pay for these service charges I'm not responcable for.

ILD Teleservices Inc. made unauthorized billing charges to the home phone number for a voice mail set up fee of 8.94, government al state local tax of .51 cents, 8.43 to ILD on behalf of Your Product Bill, Inc. We did not authorize or ask for voice mail in any way shape or form over the phone or internet. ILD has not sent a credit charge to the billing phone company billing us with an AT&T bill. We have been billed 8.94 and ILD claims they will bill again for two billing cycles.

They claim they will reimburse ATT for the charges, however they did not do so after the December billing as they promised. ATT claims that it can take two billing cycles plus they can bill us for 'voice mail' as well. We haven't seen those bills yet as ATT has not published our bill.

We have been billed $US8.94 so far and are uncertain as to the amount we will be billed for in the future but do not plan to pay any of those future unauthorized charges.

I received a charge for around $8 US from this company via my windstream bill. I called windstream, they took the charge off, and told me to call ILD Teleservices. I call ILD Teleservices, am told that I ordered an 800 number with voicemail online via one of their many advertisements, which I did not do. We discuss the charge, she keeps saying it's valid but will remove my service. I say that I want these current charges removed, and well eventually she does credit the charges back.

Apparently I was supposed to have an email confirming the order of the services. I could not find this email in my gmail account. I am putting this story here to let people know you can get your money back...just act fast and be nice to your telephone operators while being firm in your stance against the invalid charges.

I received a $14.95 Increase on my phone bill and noticed it was from ILD Teleservices Inc. and I have no idea what it was for. while contacting the company on the phone trying to get info on this matter, all I could get is our computers are down and we are unable to help you.

This puts about $15 on our buget that we can's spare along with the added stress that I don't need.

This was on my telephone bill without my knowledge of because I didn't order long distant with my telephone and if I wanted it I would have gotten through Verizon my telephone company not any one else. When I called to see about it they said their internet system is down and they could not help me when I dialed 800-433-4518. This is an $8.40 call for 4 minutes!

I have an $8.40 bill on my account and I don't want long distiant on my Verizon Bill, that's why I have a cell phone.

Putting unauthorized charges on my phone bill without authorizations. Twice when I called them, I was on hold for over 10 minutes each time. They refused to help me both times. The first time they said their computer was not functioning and could not look up my information. The second time, they said all their service agents are helping other customers and would not let me wait and insisting on calling me back which they never did. I was charged for $34.95 web hosting service from USA.COM and $39.95 Misc charges from 1ST FAIRFIELD.

The first time I called my local carrier, Embarq and it refused to put a block on any further charges. Telling me I'd need a cancelation number from ILD. The 2nd time, after calling ILD twice, I complained loud and demanded supervisor, only then that they were willing to put a block on. I think the local carrier is siding with these crooks.

a called the company many times about a problem that i had with ILD teleservices inc. i never ask this service in my telephone i called verizon many time and they tell me that its been take care off but the service keep on going on my telephone bill.they been charging me 9.69 plus tax please tell me how could u help with this witch i never other this companys service.

I found my last AT&T bill by $16.07 thicker than usual and the reason was the ILD Teleservices service that I had never ordered. The AT&T agent let me know that I requested that service online on January 5, 2009. I could not request that service on that date because I was on secluded islands in Panama on January 5th, 2009.

Call your telephone provider and make it remove the ILD charge from your account as I have just done, try to reach the ILD and make them remove you from their list and refund money to the communication provider same as I have just done. And - NEVER EVER pay for services you have never asked for. No collection office will do you harm if you show them a couple of your invoices with the ILD Teleservices charges.

Noticed a scam charge on my Verizon phone bill for a some services I already pay for in the package (voice mail & directory assistance). I never ordered these same services. Who would do that? The company is called ILD Teleservices. Shame on them, and shame on our phone companies to not spot it and give you a clue before you are billed twice for the same thing. Total scam. I am out over $160 bucks. Probably never see it again. Be careful out there.

$160. bucks down the tube from scamming from ILD, and my own phone company for not having (a department) to let their highly valued customers know they are being billed twice for the same service they are providing you.

A charge of $14.95 appeared on my AT&T bill. I called AT&T and the Customer Service division told me that I had to call ILD to get credit. AT&T Customer Service also said that the COULD NOT see that charge on my bill because the vendor ILD bought billing space from AT&T to bill for services that I had given permission for. I was instructed to call ILD Teleservices and get a credit number for reversing the charges and then call AT&T back with that number.

It took me 20 minutes with AT&T and a rude customer service person at ILD Teleservices. I did get my credit number and called back AT&T with the number. AT&T told me that they would be waiting for the credit paperwork in order to give the credit and that would take from 30 to 90 days. AT&T told me that on bills going forward NOT to pay the amount. They also told me that ILD Teleservices was a very sneaky company and said they get permission to charge from the internet or from phone calling the customer. I have NEVER heard of this company. And why should I wait 30-90 days for credit???

I want to know who these people are? They charged my home phone bill. For what? I never ordered anything. I am reporting them to the news and everyone I can. That is fraud. Who are these people. They can't just charge your phone bill. That is illegal.

I want this 14.95 off my phone bill. They better not charge it again.

Sent Qwest a bill for a collect call that never happened. Spent 14 minutes on hold, finally told they would issue a credit in 3 billing cycles.

This Company placed charges on my telephone bill, I have no idea who they are? I have only the toll free number that Verizon gave me to contact them. When I called them They asked me for my personal informacion, NAME, ADDRESS, DATE OF BIRTH, I refused to give information, and they said they cannot talk to me if I don't give them my info. When I looked for them online I found plenty complaints about this FRAUD Company.

In order to reactivated my account with verizon, I spent 3 hours on the phone to tell them I don't want to pay for ILD Teleservices charges. I believed Verizon should take care of their business not the business of FRAUD companies, is like to protect them. Finally they gave me the credit for the charges but is still pending from the ILD Company, since I am not goint to give them my personal information I don't know what is going go be the end of this. I would like if you can contact them, review the complaints they have online and close them. Thank you.

There was a 16.oo charge on my AT&T account for my home phone. I do not know what this company is nor have I done business with them. I would like to file a formal complaint.

There has been an unknown and unwanted page added to my AT&T bill from ILD Teleservices, Inc. with a charge of 8.23 each month for no apparent reason. Each time I call the number given to contact this company, a recording comes on reporting that their mailbox is full. I just want this stopped now

At 8.23 a month, this will begin to add up if I cannot figure out how to stop it and how to get a refund for the past several months.

This company has been billing my phone bill for months for 12.95. This an unauthorized charge on my bill, and would like to be reimbursed for the complete total of all charges. Your office was not open for me to speak to someone upon my discovery of this situation. I will contact you regarding this issue asap.

I noticed a charge on my phone bill for 15.95 for a Family911 set up fee Called Verizon, and was referred to ILD Teleservices. ILD charged me for a Family911 set up fee. They could not provide a phone number or contact person for that particular company. They billed me for this company for a total of 30 + dollars. The woman I spoke to told me she would refund the money but that it would take 1-2 billing cycles. She did give me a confirmation number.

Verizon and this ILD company both let a company bill me for services that I never authorized or purchased. I don't even know if this is a real company

I discovered a bill for voicemail setup on my ATT phone bill. I did not sign up for such a service. They said I could cancel, but should pay the $8.43 charged to avoid paying late fees on my phone bill. She could not credit back my account for this first charge. She told me I signed up on the internet. I asked her through what website I would have signed up for the service. She told me it was wwww.mybillingguys.com. I nor my husband have ever been to this site.

I have a $8.43 charge to my phone bill. While not much, if they do this to many people, they will be making money off of fraudulent charges. I work hard and am honest. I don't agree with schemes such as this to steal people's money.

Charged $7.71 for a long distance service. It was an unauthorized charge to a line that is not connected to any phones.

I was looking at my phone bill and noticed that I was being charged for voicemail services from FoneRight, Inc, something I don't even use. I called this company called ILD Teleservices and was on hold for about 10 minutes before ever speaking to anyone. While I waited, I researched this FoneRight, Inc and found out that this is a scam. They charged me $15.85 each month and had done so for three months before I noticed it. Well when someone finally answered at ILD, she couldn't help me. I asked for the number to FoneRight, Inc. stating I would call them myself, she (Roaslyn) stated that she didn't have it.

This has cost me to date $48.00. And it is not about the money per se, this is just an invasion of privacy. I never authorized anyone or any company to add such charges.

Charges that were never authorized

In further dealing with my local carrier, I was informed that they could not adjust any taxes or fees, which I was instructed to to by ILD. I have since then contacted the Federal Trade Ccmmission. Maybe the power is in numbers! So, as of right now, the charges have been suspended but I do believe that this will go on for a long time. I e-mailed the company directly as well...we'll see

While talking to my ATT rep she mentioned that I was being charged for voice mail service through ILD. It turns out that ATT lets third party companies bill customers through their company. If the page doesn't have the ATT logo in the corner it is not their page. SO CHECK YOUR BILL. I did an internet serch to find ILD 800-. Here I was told that they could only disconect and block the service. For a refund I had to call 800-215-1961. This person who did not give his name told me that they were only authorized to give me a three month refund.

Never signing up for this service, which he said that my husband did over the internet (his name is on the account) my husband was ticked. He said he would have to send the request to management for the 4th month which hasen't even billed yet. I told him I would seek action if this was not refunded in full.

Thoughts: Someone needs to stop this kind of stuff. ATT should not allow companies to use them in this manner. It's bad for their reputation. ith all the technology out there anyone can do anything and say someone signed up, bought, etc over the internet. Companies should have to certify the person signed up for the service represented and not some scam item.

I have to spend time checking my bills, services, time on the phone getting things stopped, refunded. My time is precious and I don't have time this kind of stuff.

I was doing an internal review o fthe bills ad saw for the past 2 months that AT&T has billed me for ILD teleservices. I called AT&T, and spoke to Crystal, she said it was a 3rd party payor and I had to call ILD. She would not help. I called ILD and spoke to Elisa and was told that ILD was having technical difficulties. She could not tell me who they were billing me for. Someone would call me.

I should have nothing Billed through this service. I want my money returned from AT&T or ILD or whomever I believe this is fraudulent activity

On November 30th I did accept 3 collect calls from Ft. Lauderdale airport. My brother was on his way back to Germany and had trouble with delayed flights. Since I work as a travel agent, he asked for my assistance. The three calls totaled 56 minutes. The charges for the calls were $155.11 according to ILD. That translates to $2.77 per minute. The total charges including taxes came to a whopping $195.06. That is quite the price to pay for helping somebody.

These charges are highly inflated. I contacted ILD and they agreed to reduce the charges by 40% or $74.31 which should be processed within 30-90 days. RIDICULOUS! Now I have to deal with my service provider to avoid late fees and have the taxes adjusted.

It is hard to believe that one can get a phone bill in that amount. I've seen a lot of complaints about ILD and know what all these people have gone through and how time consuming it is to get your money back.

Received a telephone call at our place of business from a telemarketer selling services (ILD Teleservices), could not understand exactly what was being offered and was passed onto a confirmation area (The Processing Center) who spoke so fast and with noise in the background, went over certain information such as name, telephone number. At a point there was a quick reference to a charge which was asked if we understood and my wife, who was actually on the phone, said yes to get the person off the phone. This is a business phone which is used for appointment.

When we say the charge on our phone bill, we call on 12/30/08 and after complaining, they removed the November charge but was told to send in a letter to cancel the account and request a credit for the December charge. I then spoke directly to the Processing Center on 1/6/09 to listen to the tape. They did not have the tape from the original telemarketer but did have the tape from the comfirming party (which as I said was not to clear). After talking to Adam (he would not give me his last name or any type of number) they stated that the comfirmation was a clean call and that they would not reverse the December charge. We also received a letter from them to that same decision.

We will received a charge of 53.45 on our January telephone bill because of this. This appears to be a high pressured call and possibly a scam because of other complaints I see on the internet about these two companies.

I rec's a charge of $13.20 on my Varizon Bill, for A collect call made in Tucson Az. Si8nce I've never been to Arizona, or made any collect calls in the past 20 years, I was surprised. After 30 mins on the phone, I spoke to the ILD rep. I was informed that the charge would be removed in 90 days!

After speakimg to a Verizon rep. I was informed that I would have to Ignore the charges until resolution. Meanwhile, I will have a delinquent balance for the next 90 days!

ild teleservices illigally charged my verizon phone bill, $21.15 , on billing date of 01-03-09. I did not approve this billing, and will not pay for it. Thank you very much. If ild or someone else is paying for the atty, knock your socks off and contact me. If you think I'm paying any Atty, do not contact me

I received my AT&T bill with an extra charge for $14.95 from ILD for Voice Mail Professionals, INC and I did not authorize this on my account. I just recently switched it into my name from my former employer, who I was told was paying this to and did not authorize the account to do so.

the only thing I can think of is that I had to accept some collect calls nearly 2 years ago and this is how it happened, but I do not want this service, and frankly I do not appreciate the extra money I will have to pay for something that I did not authorize to begin with, and when I called the 1800 number I was told that they could not help me at this time because of technical difficulties, and would return my call, so help me if I get it attached to my cell phone as well that is just wrong. I want answers or something done.

14.95 a month adds up, and I do not want it effecting my ability to continue to have a phone line with AT&T or have to call them monthly to file a claim on it, risking disconnection as I work from home and need my phone line to do my job!

I received a charge in my phone bill for a collect call that I didn't accept. I tried to call them and I was in the phone forever so I send an inquiry in their web site and I also let my phone company knows and they blocked collect call for the future.

$7.20 more on my phone bill and I'm not working

I noticed on my AT&T landline bill from November a charge to ILD on 11-29-08 for a directory assistance fee. I contacted AT&T and they had no clue what that was (you would think they would be knowledgeable about a charge on their bill!). The AT&T rep. got the ILD rep. on the telephone. He said a call was placed from my house on Nov. 29, 2008. I told him I've never called a number like that and there is no reason for that charge to be on my bill. He said they would refund the money to me ($7.64) and block my number from their service.

This has to be a total scam! On Nov. 29 at 11 a.m. I was at work. I live alone and there was no one else at home to make a call like that on my landline. Someone needs to investigate this!

This company was found on my phone bill. I was charge a fee of 14.95 I have no knowledge of this bill. I contacted bellsouth and was told to contact ILD. I believe that this is theft.