ILD Teleservices

I was being charged since Oct. 2008 until April 2012 for long distance services which I never used because my phone was blocked. There's no way of making long distance calls until now that I got somebody to look at my account and bills. I noticed these charges from Oct 16, 2008 until April 10, 2012. I called the company ILD Teleservices and they told me they could only credit me for five months which I did not agree because I paid for all those years. I know that if I would be owing them, they wouldn't give me a break, so I want my money back.

After reading an article in the New York Times about fraudulent charges on phone bills, I reviewed my bill and discovered 6 months of $12.95 charges from ILD Teleservices Inc. I did not see it before because I set my phone bill for paperless and auto pay. Yeah, I know I should have been more diligent. In any event, I contacted the company back in February. They agreed to discontinue the billing and refund the full amount. I also filed a complaint with NYS Division of Consumer Affairs. To date (05/10), I have not seen the credit posted and the fraudulent charge continues to show on my bill.

ILD Teleservices Inc. sent a letter to NYS Division of Consumer Affairs that claimed they had done what they promised. In their letter (a copy of which I received from NYS), they included my name (correct) my birthday (correct), and an e-mail address attributed to me. This e-mail address was not mine! In fact, it was one with @ameritrade.com. I have absolutely no relationship to this company and feel this is proof of the fraud. Still waiting for a resolution.

ILD Teleservices collect call scam is evil. My 80-year-old mother placed a collect call to me from a highway rest stop in Ohio. Her cell phone was dead. I accepted the call (of course) and spoke for less than 30 seconds. I got a $37.66 bill for it added on my AT&T statement. After harassing ILD Teleservices repeatedly (you have to press "0" repeatedly and not enter your phone number, or else they give you to a different company that will only offer you 30% off), I got them to take 60% off the charge. Still highway robbery, but apparently, this is totally "legal" and is a result of the almost total deregulation of the phone industry.

AT&T bill arrived with ILD charges for long distance of $7.95. I am AT&T retired. I don't need another long distance carrier and unauthorized charges. I never signed up for anything extra.

You added your 3rd party bill to my phone bill without permission. Please remove your service from my bill and credit my account for the $27.17. Thank you.

I never signed up nor my wife for ILD Services. I have been billed for ILD Services through Verizon. I never authorized these charges. I mandate someone call me ASAP and have these taken off of my bill. My next step is the Better Business Bureau and my attorney.

I received my Verizon telephone bill which contained a page of ILD Teleservices, charging $12.95 on behalf of I-TECH PC. I did not recognize this charge and contacted ILD Teleservices. The charge was in a family member's name, but not the name on the telephone account. The rep told me the charge was authorized on a date and time we were not home. I was told the amount would be credited, the monthly fee/service terminated, and a confirmation number was provided.

A charge of $10.98 for ILD Teleservices appeared on my Century Link statement. CL told me to call ILD. They asked no questions and just reversed the charge which should be on a future statement in 1-2 billing cycles (amount of $12.63). After perusing so much on the net about this 'scam operation', I called Century Link to block third-party billing. Everyone should do this: block third-party billing from your phone bill! This deceitful practice and fraud of ILD should be legally challenged.

My sister called me, collect, on Sunday March 18, 2012 about 7pm. I was asked to provide my credit card number for the charges. I was never informed of how much the charges were going to be. I check my bank statement only to find out that I got charged $28.58 for an 11 minute call, which it never said when the call was ending, it just hung up on us. I think this is crazy that someone will be billed that much for a collect call in the same state, and I want some of my money back. I'm thinking of disputing it through my bank.

ILD contacted my company and represented themselves as Centurylink workers. They stated that they were in the notification department and that they were notifying me that there were changes in my billing and that it was standard procedure that Centurylink notify their customers. After being reassured that my billing wouldn't be changed since I was already on their new billing service, all I had to do was verify that I was notified through a third party verification company. She told me to say yes to all the questions or I would be kicked back to her and we would have to start the whole process over again. That's when I was recorded saying yes I accept their charges. ILD misrepresents itself, tricks and manipulates people into thinking they are not who they are. They should be put out of business and prosecuted for their fraudulent tactics.

I accepted some collect calls from a friend in rehab. My bill was $700. I called and am informed that I need to call a different company, CTI. I am a single mother and I can't afford this bill. I am so upset! This is not fair to consumers. This should not be allowed to happen. I thought we lived in America. I feel like I live in a communist country.

I received a bill for $12.95 with $.81 taxes from I tech PC support monthly fee on February 19, 2012. It's for Frontier phone bill. I never requested this or know this company. I called 1-800 637 4009, and the charge was cancelled on March 1, 2012. What and who is this company?

As a consequence of my acceptance of collect calls that were coming through ILD, my phone bill went to $254-plus for one month. This is absurd. Since when does a 3-minute phone call cost $25 in this day and age? This is fraud and a scam. I contacted them and they subtracted a whopping $36. This is insane and should be stopped immediately. I had no idea that it would cost this much to talk to someone who is sick, by the way. And they are only 60 miles from my home. I don't know how this can be allowed to go on. I live in a household with a very limited income and we had no idea that the charges would be this much. After talking with my local provider and ILD, we all agree that this practice should be illegal. I realize that I may not be the only one that this has happened to, but I don't understand how it can be allowed to continue. I don't know who to call to stop them but I would sure like to try. Any suggestions?

The ILD Corporation serves as a conduit for collect phone calls and charges prices that can be characterized as outrageous. My sister, who was traveling to US from London and does not have a cell phone for the US, called me collect while at the airport in Atlanta, Georgia. I accepted the charges and was not informed by the computer generated message that they would be charging close to 12 dollars per minute. I, of course, accepted the call and placed it on my Discover card only to be dismayed when I received the bill to find a charge over 36 dollars for a 3.5 minute phone conversation. This company should be investigated and forced to reveal the outrageous charges, which will be levied on the consumer.

I made some changes with Verizon on one of our company accounts and noticed some unauthorized charges overlooked by our book keeper. ILD billed Verizon $52.45 for two years. ILD said they would refund $299.95 (6 months no taxes). I want a total refund. ($52.45 times 24 months is $1258.80). This is fraud. Google says 9,120 complaints. How can our federal government allow this? Thank You.

We started viewing our AT&T bills online and it came to our attention that a company was billing us for $34.95, ILD or EZ webmasters, llc. After further exploration they have been cramming our phone bill since 2009 at least! They do not answer their phone nor do they return our calls. We contacted AT&T and they tried to contact this so called company for us but they can't even get anyone.

I, too, got a charge from this company for $12.95 added to my AT&T bill so I called them and got a foreign chick, of course. She tried to tell me it was for PC repair tech support that I had clicked on a pop up at some website and signed up while online shopping. No, never happened and if I had done it, I would have done it in my current last name. I told her I wanted it canceled and I didn't know what kind of scam she was running but I got a confirmation number that it was canceled.

I told her I was not paying them a dime and that I would be calling AT&T and the FTC to report their scam. I called AT&T and the guy who filed a complaint for me was very nice so we will see. If anyone wants to start a class action suit I'm on board. People like this need to be strung up. What a bunch of crap! It's sad to see they are doing this to a lot of people and all different phone companies. I usually only shop at Amazon so I'm gonna contact them and ask them if they have any link with this ripoff. Good luck people!

My grandma has been with AT&T with the same number for along time before I was born 29 years ago. Within the past year we have had so many problems with them and they are not willing to help! As she gets older, I have been helping her deal with things. I for over one year now have been fighting with AT&T for home line, so she called me a week or two ago that this 1-800 number is blowing up her phone and she is on the no call list. He tells her she owes money and she ask him where is he from; he hung up the phone. He calls back and she tells him he is a scammer. Well, she said for the last few months her bill has been $400 to $300 to $200 and I'm like do not pay it, your bill should be $61.05 a month. So I get on the phone with AT&T and it took me 2 hours. They would send me here to there to people that was not even with AT&T.

Mind you, I have a six-year olds out of school today and a little baby and dealing with this ,so I ask this man from AT&T. Let me tell you I was about to cry. I'm so mad. No one will tell me who this ILD is. So the man that I almost tripped out on said it's a long distance company and I said I should be with AT&T. I don't know who they are and they are scamming me. How did they get my info? Why is AT&T letting this go on? They don't even send a number. How can this be legal? So he said to call **. Well, I called it and she said, yes, all my stuff is from AT&T and I'm going to have to fight ILD to get them to take all the charges off.

I said I will tell everyone and anyone about this fraud. She told me to call them. I said I can't if the number, so she did give me this one for ILD (it is **). We can't keep letting them get away with this. We never signed up for it; they just went and sent me bills on their own. I am **. Why should I have to fight them? I never asked for anything from them and never got anything from them but a fraud bill! Grrr! I could go on and on. I'm so mad I got scammed and defrauded. It's sad, what they are doing to our elderly. They only get so much money a month, but money is hard for everyone young and old! Times are hard! So I will be calling ILD soon but I have spent all day getting to this point and I have to take care of my babies. Dealing with this is like a fulltime job!

This company says cheap collect calls, submits a bill to your card company, and then changes the price as they see fit. The initial charge was $5, and then it jumped to $38 and changed.

I was informed my phone charges include ILD services charges. This is nothing I signed up for or desired.

I have had unauthorized charges on my Verizon phone bill by ILD Teleservices. In my opinion, I feel they have scammed Verizon and committed fraud by placing these unauthorized charges on their bill to me, the consumer. Furthermore, in my opinion, I believe this to be deceptive and unethical business practices committed by ILD Teleservices. I can only imagine the countless number of elderly people who don't catch this on their Verizon phone bills and just pay it. I feel an in-depth investigation should take place and the people in charge at ILD Teleservices should be held accountable, fined and prosecuted, especially for exploitation of the elderly customers of Verizon services. I would like to know what you are going to do about this scam.

Similar to the way Visa and MasterCard process credit card payments on behalf of merchant customers, ILD Teleservices is a billing clearinghouse that processes phone billed transactions, in behalf of merchant customers. The reason you see a bill from ILD Teleservices, is because you, or someone in your household may have signed up for services, through one of our merchant-customers, including communications providers, digital merchants, internet service providers, information and entertainment providers, and other enterprises.

If for any reason you disagree with the charges, or have not been able to resolve questions to your complete satisfaction, we at ILD want to know. Please contact us and we will help you find resolution. Please visit ** or call 1-800-637-4009. We appreciate Consumer Affairs for allowing ILD to post information to help consumers resolve any questions. ILD is here for your readers and others to provide answers, and resolve all disputes. If you have a question about your bill, and have not been able to resolve these questions to your complete satisfaction, please let us know at **, or call 1-800-637-4009.

I was charged for overseas phone service. I called Verizon and they said they would block them from now on. This had happened once already about a year ago. Tried to contact ILD but no luck. Does anyone have a good number or address for this rip-off artist? I'd like to make a visit to their front door.

I was charged twice on my Century Link phone bill for $12.95 total with tax $27.09 and I never even heard of this company. When I called to complain the representative said I signed up for this service while Christmas shopping online. That is a bold face lie. I never signed up for this service. This is fraud, pure and simple. They promised me a refund; let's see how long this takes. If there's another charge next month, I'm starting a class action suit.

I placed 2 calls from a pay phone on Hayes Street in front of Sleepy's in Alexandria, VA. I had to place 2 calls with a credit card. My bank account has been debited $5.00 for each of the 2 calls. The company also charged $24.53 for one call that was no more than 30 seconds. They also charged $26.04 for call that was no more than 40 seconds. This is outrageous!

I noticed a $12.95 charge on my CenturyLnk bill from ILD Teleservice, Inc. When I called I was told that the charge was for I Tech PC. I told them I hadn't signed up for this service and I wanted to know when I had supposedly signed up. I was told that I had signed up November 28, 2011, which was interesting as I was looking at October's bill and the charge was already there. I pointed this out to the representative and she said she only knew what the computer said and that someone could have signed up in October and then signed up again in November. This is fraud, pure and simple. No one in my family signed up, and the fact that their records conflict with when I have been billed is proof of their duplicity. I am not sure how to go about getting my money back. It's about $52.00.

Somehow, this company billed $12.95 to my recent phone bill without my authorization. What is going on? I had a similar incident with my cell phone bill last month via short code text messages that I never even opened. And I subsequently found 3 additional charges on my cell phone bill. Per Sprint, if you do not reply to a short code text, the third party marketer can assume you accept whatever they are selling. That is just wrong! I don't answer calls or texts from unknown individuals in an effort to keep them from obtaining any additional information.

I've had both Sprint and CenturyLink block our phone accounts from any type of third party charges. However, the Sprint block can only block specific codes. Therefore, every time I get a short code text, I have to contact Sprint to add it to the block list.

Allowing third parties to add charges to customer's private accounts without authorization should be against the law. What are we going to do about it?

I was charged $12.95 for I Tech PC monthly fee on my local telephone bill (Verizon) from ILD Teleservices for third party services and subscriptions that I never authorized from ILD Teleservices. I will not be paying these charges.

I noticed on my Verizon bill a charge for ILD Teleservices Inc. for $12.95. I advised the rep that I did not order such services, and wanted the charge reversed, and the service cancelled. First, she said I must have ordered it. I said I didn't order it, nor do I want it. She said we can cancel it going forward, and I advised her I wasn't paying any charge. I wanted the charge removed. He then said, that will take several billing cycles. I told her I wanted it removed now. She said I can't do that, so I asked to speak to her supervisor, then she told me she would reverse the fee immediately, and cancel the service. It hasn't happened yet!

ILD placed a charge of $42.00 on behalf of Intellicall Operator Services for a 6-minute payphone call I made from North Carolina to Georgia. My cell phone had stopped working and I needed to use a payphone to call my wife. $42.00 is a bit extreme for a 6-minute call made within the United States. I am working with AT&T to refute this bill. I don't mind paying for a service rendered, but that is rape.

In January 2011, I bought the Verizon Mexico Plan, including an extra charge for data. While traveling through Mexico, I found that I only had coverage in major metropolitan areas. AT&T customers, however, were able to make calls in almost all of the places I visited. Since I prefer to spend most of my time in nature preserves, I was unable to use my smartphone at all. Biologists working in these parks used AT&T with no problem. I had to use Skype to call my wife on the entire two-month trip.

I used my computer to turn off my Verizon service. Upon returning home, I called Verizon to complain about the totally inadequate coverage in Mexico and to attempt to get a refund. I was told there was nothing they could do. If traveling widely in Mexico, do not throw your money away on Verizon's Mexico Plan. Go with AT&T and you won't regret it.

ILD Teleservices put a $12.95 charge on my CenturyLink local phone company bill. I called ILD and they said that they are the billing company for iTech PC Solutions and that I supposedly signed up for their services on 1/6/12. They had an alternate name for me and an old email address I haven't used in years. They said that they would refund in two to three billing cycles and block my number. This is a cramming scam fraud!Why can't this type of cramming fraud be stopped?

When I first questioned that charge, I was told it was a part of AT&T internet and was just informed on December 27, 2011 that it was a 3rd party charge and one of AT&T rep helped me by connecting me to ILD Teleservices and the young lady gave me the confirmation number and other information. She said that she can only credit 3 months, but it has showed up as yet. I was to ask for the rest of my money by 2 of 3 ways. I believe that companies with tricks should give everyone their money back and be closed. I'm not happy with tricks!

After reviewing my phone services with Verizon, they noted a monthly charge of $12.95 from ILD Services. (I hadn't notice since I receive my bill online as well as my statements.) According to Shane, a woman representing ILD, they are billing on behalf COMPURFIXCOMP TECH MTH located on 11827 Venture Blvd, Studio City, CA 91604. This company provides tech support services to computer users similar to Norton's, McAfee, and other companies. Since my wife and I are both in the IT field, we do not require some "off the wall" tech service, let alone one that we never heard of before.

My phone carrier is not used as a credit card for any services; somehow, they managed to acquire my number. So today ILD's Shane was unable to forward me to a supervisor or to the billing department. She claims that a supervisor will return my complaint within 24 hours. I will also go out and buy the winning lotto ticket tonight. This billing service sounds as if it is outsourced to some third-world country since they speak clearly and slowly in simple sentences. You may need to repeat yourself a few times mostly because of the lag time on the call. I really felt as if I spent 15 plus minutes speaking to "Peggy" from that other credit card company. It wore me out and got me frustrated. I'll post back should I hear from the "supervisor".

Be sure to contact your phone carrier to place a block on third-party billings. Take note of the service rep's name, date, and time and note it on your bill. Also, it my not be a bad idea to register your cell phones on the Do Not Call list. Just search the web and you'll find it. Good luck out there.

My husband and I have our telephone service through Verizon, and we just have service for local calling. No long distance calls are placed on our landline phone. So, back in June of 2010, my husband and I had noticed on our bill, a section of the bill titled "Miscellaneous Charges and Credits" that totaled $12.95. It said we were being billed for this amount by ILD Teleservices, Inc. on behalf of a company called Compufix Inc. Further, it stated, "If you have questions concerning this portion of your bill, please contact ILD Teleservices Inc. at 1-800-433-4518. Your local telephone service will not be disconnected for failure to pay the charges on this portion on your bill. If you fail to pay these charges, the service provider (Compufix Inc.) may pursue collections independently". Prior to this bill, my husband and I had never heard of either ILD or Compufix Inc., and have never ordered any services from them.

Since June of 2010, we have been paying our bill to Verizon, less the Compufix Inc. charges. Since June of 2010, we have been pursuing ILD to remove these charges from our bill. On January 20, 2011, ILD said they would inform Verizon a credit had been issued for the charges, and the charge would be removed within the next 2 billing cycles. The rep gave us a confirmation number (13151), but of course, the charges are still there. This morning I just got off the phone with ILD Teleservices again, and the rep stated we were only given a credit for one of the charges but said she would contact Verizon about issuing another credit for $12.95, and gave me another confirmation number (13024), and of course, again it will take 2 more billing cycles for it to show as removed. I will be looking very carefully at my bill for February. I just wonder how many millions of people out there are just paying their telephone bills without looking at the breakdown of the charges, and paying for services every month that they have never received.

A $12.95 charge showed up on my AT&T phone bill. ILD said they were collecting for a company called Compu-fix for monthly tech support. ILD said they would contact AT&T and remove charge. That remains to be seen.

I have the same issue as most here! Compufix charges every month. I called and had it cancelled, yet I continue to be charged for this fraudulent charge.

A $12.95 was charged on my AT&T phone bill from a company I never heard of. I called AT&T and was told to contact ILD. I called ILD and got a call center in India that said that it would take three billing cycles to remove the charge. I'm still waiting for this to be resolved and I'm considering cancelling my AT&T account since they are the ones who let anyone add cramming charges to the bill. I am still waiting for a resolution.

On May 31, 2011, I contacted Compufix Customer Service Center at (800) 433-4518 to tell them there was some mistake in charges being made to our telephone service Verizon. They were charging a total of $13.86 ($12.95 + $.91 tax) per month since December 31, 2010 (6 months) for some kind of service that we never ordered.

They told me they would credit my account. When my next bill came with no credit from their company, I called the center again on June 3, 2011 & spoke with Christine who said she would expedite the credit of all charges ($83.16) to the account but it would take several billing cycles to show. On October 17, 2011, I called the center again because no credit is showing on the bill. I spoke with Sandra, again the apologies & promises.

Just now, I see a total of only $41.56 has been applied/credited to my Verizon account. The total charges the company has scammed us on is $83.16 not $41.56! It is imperative that they credit the remaining $41.60 to this account immediately!

I am not entirely certain if this is what the charge is for but I got separated from my boyfriend in a very busy place and we were out of state, so I put a call to him over the pay phone I found in the lobby and used my debit card. If anyone had told me this call (that didn't even go through by the way, I could hear him, he couldn't hear me! ) was going to cost over $20.00, I certainly never would have continued. Isn't it their responsibility to inform people of the potential charges to their cards? What's worse, I have no idea how to reach these thieves in order to ask them to remove the charges.

Fortunately, I have my debit card with a very good company and I have asked them to look into this and they more than likely will. I am afraid to be like the other people here in this forum who get charged more than once. I don't have much money, I am unemployed and the money I do get is from my mom who is retired. It's not fair for these companies to be able to just charge people's cards for any amount they desire, why are these people still in business when there are all of these complaints?

I have both home and cell service with Verizon. In August of this year, I had unauthorized charges from ILD Teleservices company, billing for something called Compufix. I never ordered anything from this company nor had I even heard of them until they showed up on my bill. I called Verizon and they told me to call ILD direct. I called ILD and after getting nowhere fast with a phone rep (Indian accent), I asked to speak with a supervisor but was told there was no supervisor available. I managed to cancel the supposed account and was told I would no longer be billed and would receive a credit in three perhaps four billing cycles. I called Verizon and informed them also but they acted like it was my problem and not of their doing.

The following month another charge for $ 12.95 from ILD was on the bill again. I was flabbergasted. I called ILD again, wrote down the date, time and girl's ID number (she would only give me a first name) and insisted to speak to a supervisor, and again I was told no supervisor were available at this time. I again canceled the bogus account and was told I would now receive credits for two charges in about 3-4 billing cycles. I called Verizon again and this time I had all third party billing services turned off through Verizon. I was assured by the Verizon rep it would not happen again and that my account clearly showed that a credit on my account was due and pending. I wrote down the Verizon rep's name and ID number.

To my utter shock and disbelief when the next Verizon bill came, ILD charges me again; this is month number three in a row. I was livid. I called ILD and demanded immediately to speak to a supervisor, again there was none available and the service person had a thick Indian dialect. This is obviously a foreign scam company billing millions of unsuspecting Verizon customers. I am sure most folks do not even catch the charge, Verizon's bills are notoriously hard to read and understand. I got nowhere with this rep and I had to refrain from completely losing it on the phone.

After canceling for the third time, I immediately called Verizon. They never put a third party billing block on my line even though I requested one last month. The records clearly show I did request a block. I called Verizon again to complain and demand a credit, now over $ 50. I also verified I had requested a block last month and also verified that Verizon did nothing to implement the block.

I demanded an immediate refund from Verizon, which they would not do. They apparently will wait for an authorization from these crooks, ILD, before Verizon refunds any money they fraudulently collected for this scam company. I have had it up to here with Verizon. Last year, it was $1.99 data charges on all three of my lines every month for almost a full year, approximately $100 of charges for data transmission charges when I already pay for unlimited data on all three lines. I pay $30 additional every month on each line for this service. Verizon admitted liability for these data charges to millions of customers after they were sued in court. They never refunded one dime to me. I personally believe Verizon is a corrupt company driven by profits with no morals or scruples. Helping crooked companies like ILD rip others off through their billing services is fine as long as Verizon makes money off it, then it is fine.

Please note that Verizon admitted charging millions upon millions every month for these bogus $1.99 data charges yet they have done nothing to pay me back even though I have both notified them and gave them a detailed list of the false charges. I requested the address of a Verizon store where I could go and talk, one on one, to a service rep about these charges. I was informed they do not have any place, not one single place, not one single person that you can go talk to in person. Verizon has sixty five million customers, does anyone out there agree with me that this is outrageous? Not one customer rep? Not one service location? Where do people with special needs go when they have a problem?

Verizon's arrogant business behavior is shocking. Verizon is really a corrupt entity trying to hide behind a good business front. Verizon is run by a lot of shady businessman if not outright criminals backed by a posse of corrupt attorneys and they are all in bed with every major politician they can bribe with campaign contributions. It is fairly easy to spread the wealth around if you are Verizon, by my calculations Verizon was taking in half a billion dollars a month on those bogus data charges, you can woo many politicians with easy money like that.

I am canceling my three cell phones, my television service, my internet and my home phone line, all of of them Verizon. My monthly bill was about $400 for everything, but they could care less I am canceling, They are so arrogant they will just come up with some new scam to steal money from their customers or perhaps set up shop with some new offshore crooks who will mutually steal from Verizon's customers. Verizon needs to be audited and put under severe scrutiny by our government, but fat chance of that eh?

ILD took over my long distance service without my consent and without notifying me or ever contacting me. I have called and they advised that they have the right to take third part service and that it may take two or three months before they process any refund but will not refund the entire amount. What ILD Telecommunications did was steal the service from AT&T without any warning or permission and then advised me that I was at fault.

My GF called me from a pay phone. She had no money. A recording told me to enter my credit card information to be able to accept the call. They didn't let me know how much it was going to cost me. I figure it was going to be 5 bucks or less. The call lasted less than a minute and I got charged $5.00. 2 days later, I get charged 15 dollars more. ****!

I was also crammed by these folks, finding a charge for CompuFix on my Verizon bill for $12.95.

I lost my cell phone. On Wednesday, November 9, I had to use pay phone at Atlanta Airport. I provided my credit card number for billing. When the first call connected, I could hear my husband, but he couldn't hear me. The handset was faulty, but I had no way of knowing that in advance. Because it was an emergency situation, I found another pay phone and called again. To my astonishment, today I received two electronic debits on my account each in the amount of $35.14. After reading many of the complaints related to credit calls, I figured that I would be another victim of ILD Teleservices' unconscionable business activities and will be on the hook for at least one of the fees.

After speaking with them and having to listen to the agent suggest that I was lying about the condition of the phone, she did make a commitment to reverse one of the fees (in seven to ten days) as a "courtesy" to her valued client. I guess there is some truth to that. I can't remember the last time I was in a position to charge $2050.00 per hour (she indicated that each call was one minute in duration). I guess I would "value" my customers all the way to the bank if I could charge that much per minute! What can be done to stop companies like ILD who are clearly looking to rip off consumers seemingly without consequence?

I reported a charge on my phone bill to Verizon and they told me that I had to contact ILD Teleservices directly. When I called the 800 # provided on the Verizon bill, all I got is a recorded message. I am not sure how to make Verizon own the responsibility that they need to qualify who they allow to bill services. Verizon does not seem to have a process to contact a customer to get permission to insure that the charge is legitimate. Thank you.

I called ILD Teleservices and was told that charges would stop and be reversed. I called Verizon and got the charges reversed and put a do not accept on my account. The charges however, still continue to show up.

I noticed tonight that my phone bill was higher than usual, so I looked into it and discovered that ILD Teleservices, by way of Compufix Inc, had placed three 3rd party charges to my home phone/internet account with Verizon. I've never heard of either company and certainly didn't authorize anything. When I called the 800 number for ILD Teleservices provided by Verizon, I spoke with a woman named Karen ** who said no further charges will be made and a refund for everything I've paid for will be made as a credit on my phone bill in 2-3 billing cycles. The line sounded shady (staticy, and I am pretty sure I heard kids in the background when she first answered) so I'm not holding my breath, but I'm hoping. She also gave me a "customer care" number, 866-389-7206, which I immediately tried and the same woman answered.

Can anyone shut these people down? I looked at my phone bill and found 2 charges from Intellidiet! (ILD Teleservices) I had to google them to find out who these scam artists were. Their page said that they were not accepting any new members but had a link where you could access the member page. I tried the link and before it would let me put my username and password in, it said "error invalid username." If I were a member or had signed up with them (which I did not) I would have been able to access a member page! This is a bogus charge for $14.95 and it was for 2 months! Major scam! Also, they cannot be reached by phone or by most of their email links. I did use a support email link to send a message but I doubt if I hear anything back from them.

Fraudulent and scam. I received on October 2011 a CenturyLink telephone bill with an ILD Teleservices Inc. billing, on behalf of Telseven LLC, third party charge of $7.64 for one 411 call. I called CenturyLink immediately to speak with a customer service, Sheila. She was very pleasant and empathetic. We stated that we never received any notice who or what is ILD, we were never notified at that time of 411 call that there was any charge since we have unlimited long distance service. We asked that the charge be taken off, that CenturyLink needs to clearly state in writing its relationship and billing practices prior, not after the charge. This is a scam. Shame on CenturyLink. Sheila said she was taking it off our bill but couldn't promise what ILD a.k.a Telseven would do.

A charge for this service appeared on my August 2011 bill for a service I never signed up for or even knew about. After a long process of contacting AT&T and ILD Teleservices for the past three billing cycles, the charge is still appearing on my monthly AT&T bill as "past due" amount. It was very frustrating considering I always pay my bills on time. How can a company get away with doing something like this? It's very unethical.

I noticed two charges from ILD for Compufix Online PC Support on my Century Link phone bill. I did not authorize these charges or sign up for this. Century Link mentioned it was a third party charge and that I needed to contact ILD to remove the charges. I called ILD and requested that I be removed from their list and they refund my charges. They said that they would in 2-3 billing cycles. How can this be legal?

A $12.95 charge plus tax showed up on my Century Link bill. I called ILD Teleservices and they gave me a confirmation number to dispute the charge. However, they sounded very suspicious and I got the impression that they were just trying to blow me off. I called Century Link and they said that they would put that charge in dispute. I requested a 3rd party block on my account and they said that they couldn't do it. Are you serious? I can't block my own account. Wow! What a company that sets you up for scams and fraudulent charges!

I received a charge of $12.95 on my Centurylink bill in September. I've never heard of this company and never used their services. I called Centurylink and was told that, by law, ILD was allowed to charge my phone service for any unpaid bill on their contract. I called ILD and asked for a copy of this so-called "contract" to be mailed to me by USPS. I was told that they only communicate by email. Nobody, so far, has been able to tell me what law allows them to charge me for a non-existent billing.

I hope you can put a stop to this practice. It's just a scam, and I'm sure there are many other people being charged, who are unaware of this. Thank you.

I went to pay my monthly phone bill and there was a charge for $12.95 from Compufix Tech support and computer repair, which I neither requested nor authorized. I immediately contacted Frontier eCenter and told them the charge was erroneous. They said they would remove the charge and notify the company, but the company might turn me over to a collection agency to try to collect for what they crammed onto my phone bill without my knowledge.

I found complaints on this website and one person mentioned a "claim provision" that requires prior authorization from the phone company before scammers can cram your phone bill. Why haven't these people been prosecuted for fraud, harassment, et cetera? I don't know the full ramification from this attack yet.

A charge of $12.95 was added to my Verizon landline bill from this company. I have never heard of them or signed up for their service. When I tried to call them, it said they were closed on 10/8/2011. They should be made to reimburse all consumers they have fraudulently scammed. And they should be put out of business.

I just received our AT&T bill with a charge of $74.50. ILD is charging on behalf of Optic Internet Protocol, Inc. My husband called and "they are closed!" Surprise! I have never heard of them and have never authorized any changes. This is not the first time this happens. Another company slammed us in June and AT&T was good enough to help take care of it. Who has a contact number for the FCC?

I am the IT Manager for an engineering firm and discovered a charge on our AT&T bill for $60.00 a month from ILD Teleservices on behalf of Contact Message Systems, LLC that started back in June 2006. ILD claimed CMS is a technical support company for computers, etc. so I would have been aware of any service they provided. There was nothing, no e-mail, no phone call, no contact at all for over 5 years. In fact I had never heard of them. When I tried to contact CMS, I got a recording about "unforeseen difficulties" with no way to leave a message or a number. Our current phone service with AT&T started in April 2008 which means ILD was able to transfer billing from my previous provider to AT&T without any notification from AT&T, ILD, or CMS. So I had AT&T contact LDS who said a credit will be issued back to April 2008 (the start of my AT&T service). Well, we will see what happens with that. However we are still out the $60.00 a month they billed us from June 2006 to March 2008 through my previous phone provider for absolutely nothing. My point is this:

Do not assume that AT&T has any policy or protection against these fraudulent practices because they do not. No one is looking out for you so be your own advocate. AT&T 's (actually the FCC's) policies has spawned an entire industry of these bloodsuckers, so watch out!

I have no idea what this company does and my local telephone company was not very good at explaining either, but I know it's a scam.

This company is apparently billing AT&T customers on behalf of various IT technical support companies, whose charges have not been authorized by the customer (at least not willingly or knowingly). This is the second time in three months that my AT&T bill has been hijacked with unauthorized third party charges. (The first time was through another company other than ILD). When I tried to contact ILD Telecommunications, Inc. directly about the charge, I received an automated recording that due to the "high volume of calls" that they were receiving, no one was available to help. It prompted me to leave a voice mail, which I did not do. I then contacted AT&T Customer Service directly. My position is that since my phone contract is with AT&T only, they should be the ones obligated to fix the problem. They have reversed the charges and are supposed to have now placed a block on my account to prevent any future third party billing. We'll see.

ILD attached unauthorized third party billing to my telephone bill, in this case AT&T. Please do whatever is possible to get this practice to stop. In no way, shape or form, should any unauthorized billing be allowed to show up on a telephone service bill. This is an American travesty and needs to be halted immediately.

Millions of hard-working Americans, like me, are probably being charged and unknowingly paying for non services that they do not agree to. Please help the consumer immediately.

I am now working and trying to get a refund for three years of billing that I was not aware of.

On 8/19/2011, my AT&T bill includes a $12.95 charge by ILD Telecommunications on behalf of Compufix Inc. I discovered the extra charge and found it was for computer tech services. I can fix computers myself and don't need this service. The bill was placed on my fax number, which is listed as my home land-line number, and which we never give out to anyone. Someone got my land-line number and used it to set up an account with Compufix, thereby, establishing a monthly bill of $12.95. All they needed was my name and phone number to set up this scam (slamming, cramming). This kind of billing, needing only a name and phone number, should not be allowed by law. It is a scandal that it is allowed to occur. A credit card number should be the minimum requirement to set up a service account, not just a name and phone number.

I did not talk to anyone because there are numerous complaints about them. The time, the rudeness and the lies of these companies that I have sees from a lot of others. I went into their website and sent them an email of my complaint and haven't heard a thing on my Verizon bill 8/22-9/21. I am being charged 12.95 by ILD Teleservices Inc. from a company called Compufix Inc. I have never placed nor do placed orders on the internet for anything. I have seen all the complaints on them from coast to coast with them even hanging up on people. Please do something about them. They are trying to make money by stealing from us.

I have been billed $12.95 per month for the last five months since I signed up for Verizon's DSL service (in addition to my land line, which I have had for many years). The billing is done by ILD Teleservices Inc. on behalf of Compu-Fix Inc. Supposedly, this is for a computer repair service, which I never requested and was not even aware I had.

I then called Verizon and the first customer service agent kept telling me to call the company and that it was not their responsibility. I insisted to have my call escalated to the next level, where they tell me that:

(d) they are issuing a credit for the 5 months of charges to my account as of next billing cycle and will charge back the fees to ILD Teleservices Inc.

Now, the question is, how do we put these people out of business? How do we protect ourselves as consumers and how can we stop them from wasting our time?

My phone bill was approximately $60 above average. I found two long distance collect calls that I received from my brother. I accepted the calls so I guess I have to pay the service. But when I received the call, there was no operator to advise me of the charges. One call was four minutes worth $18.65 and the other was 15 minutes worth $32.84. Then, there were other "statement fees" and taxes. This billing was on behalf of Intellicall Operator Services. How can these ridiculous charges be made without a way for the person (receiving a collect call) to question the charges before accepting them?

I called because there was a charge on my bank statement for $34.89. It showed a name of IOS with a phone number of 800-226-2606. I called that number to see what the charge was for. The woman told me it was for a credit card call I made on 7/31/11 from Atlanta, Georgia to Buffalo, NY. The call lasted a litte over two minutes so they rounded it up to 3 minutes. When I asked her why the charge was so much for 3 minutes she said that the actual cost of the call was $4.47. She said the rest was $1.98 for an automated operator fee, $5.30 fed tax, $6.00 state tax, $2.00 ILD fee, $5.00 fee for the pay phone to keep my credit card # private, $0.54 adminstrative tax, and $0.60 for something I'm not sure about. But she did say that it rounded it up to $34.89. That's insane for a 3 minute phone call. I don't pay that much tax for a month worth of phone calls.

I got upset and asked her why these charges aren't listed on the phone. She got nasty and told me that I was complaining to the wrong person. She doesn't make these rates. That I should have asked for the rates before I made the call. And that I was the one who put my card # in the phone nad made the call without asking for the rates. I asked her if she was this nasty to all of the customers and she continued to talk over me. I asked to speak to a manager and she told me that she was the manager. So I asked to speak to her boss and she told me there wasn't one. She continued to be rude and nasty and talked over me when I insisted that there had to be someone else I could speak with and then she hung up on me.

My most recent AT&T phone bill was higher than usual. When I called AT&T to ask why, they told me that ILD TeleServices had somehow accessed my account as a third party service and charged $15.00 and $13.00 on two separate occasions without my approval. I don't even know what ILD TeleServices is. I am contesting the charges with AT&T, and have told them to deny access to any third party in the future, which they said they would do. Hopefully, this will resolve my problem. I am very careful with my phone usage so any additional charges are very disturbing.

I have AT&T landline service. My monthly bill is automatically deducted from my checking account. This month, July 2011, there was an extra charge on my phone bill for $12.95 from a company called Compufix, LLC and billed by ILD Telecommunications, Inc.

When I called to complain that I never contacted this company, Kim told me she would cancel the service. I explained that I never wanted any service. Compufix is a tech support company. She explained that she would cancel the service. I then asked her about the $12.95 I had already paid. She put me on hold to talk to her supervisor (maybe) and then came back and said I would get a refund in 2 or 3 billing cycles. I then pressed her to identify what that meant and she said probably in November 2011. I told her this service was allegedly started on June 10 and I paid them on July 13, 2011 since I have automatic billing with AT&T. I asked Kim why it should take 4 months for a refund. She then said she would expedite it and I would get my refund in 2 or 3 billing cycles. I again pressed her to identify a billing cycle and she said I should get my refund in August or September. I thanked her and hung up.

Somebody has to put a stop to this. I have no idea how this company even got my phone number. I have never contacted this company, Compufix, LLC. I'd sure like to fix them and put them out of business.

Out of no where I rec. my phone bill yesterday from verizon and ILD Teleservices added 89.00 dollars and some change to my normal. I never give permission for any of thier so called servicies. IT IS FRAUDULET!! TO STEAL!! Intentional deception,deceit,Trickery. GIVE THEM HELL!!!!!!!!!!!!!!!!!!!!!!!!!

Fraudulantly chanrged $42.50 for 5 months. No authoriation given. Said they would provide me a "courtesy" refund of $85. Working presently to receive full refund. Something needs to be done to prootect consumer from entities like ILD .

I received 3 unauthorized charges on my Verizon bill for companies never authorized, ILD Teleservices, PaymentOne, and MyAutoBackUpService for 14.95 each. The last company listed also bill me last month, I I contacted Verizon on 6/22 to have reversed and to put a cramming block on my number, but 3 new charges appeared again after that date.

This type of cramming has been on local news, and now I have to try and contact these companies to try and cancel some sort of service I never signed up for. I refuse to pay this charges which may effect my credit score adversely. Something needs to be done.

In January, I noticed unauthorized charges on my bundled Verizon bill (phone, wireless, Fios TV and internet). When I called Verizon about the charges, they told me the charges were from a third party; and they gave me their number to call. When I called them, they would not refund me any money, but they did say they would cancel the services. The names of these companies/services were Information Tech, who charged an Information Technology monthly fee; Payment One, billing on behalf of WebTVExtreme, LLC; and My Autobackup monthly service fee, billing on behalf of Enhanced Teleservices. Charges from all, but the Member's Edge, LLC from ILD Teleservices, stopped.

I have no idea who these companies/services are, nor did I agree to or authorize payment for these services. I don't believe the actual services even exist. I then noticed in June that I have been billed $14.95 monthly from ILD Teleservices /Member's Edge, LLC since Dec. 23, 2010. I called Verizon again about this and they said they would block all third party billing from now on, but gave me a number to call to settle complaints with the company. The number is listed above. When I called ILD Teleservices, they took my name and phone number, then transferred me to 1-888-737-7277, which they said was Member's Edge, who charged me. Twice, I was transferred to this number which played awful music while I was on-hold; and after about 5 minutes, a voice came on and said "goodbye" and I was disconnected.

I never signed up for AT&T long Distance. Four years after I set up my account, I started receiving long distance charges on my phone bill. I called AT&T to complain about the charges. The first man I talked to said I have not used long distance and that he would reverse the charges.

He only reversed the charges on the next bill, not the current bill. Then on my next bill, I got the $2 credit, which should have been $4 and a $4.79 charge for cancelling long distance. What a scam.

I called back and this lady said that in 2009, I made a long-distance call. ** I said, I want a credit for these fictitious charges or I am going to cancel my service with AT&T. Happy I thought I was, then on my next bill I was charged $25.90 for ILD Teleservices (18004334518) for supposed computer maintenance, which I never signed up for and was scammed again by MA Bell who think they are gods.

Good thing that the government bought over 3,000 of the helicopters and MA Bell informed the enemy where they would be and probably supplied them with arms to shoot them down. Another three billion dollars down the tubes. Multiply that by 100-fold nowadays. ILD Teleservices employee, Christien **, promised me a credit for all services. Still have not seen a credit.

I think AT&T is still trying to get back at the US government for busting up their monopoly. And the US government lets them get away with murder.

For the last three months, I have received a charge of $13.53 (including tax) on my CenturyLink bill for my home phone bill. After calling CenturyLink, I was told that I had to call the third party provider, ILD Teleservices, to complain, which I did.

They advised they would remove the charges and credit me for the previous month's charges. I had no idea what this company is nor have I ever authorized them to charge on my phone bill. I never signed up for anything and I want it stopped. CenturyLink can't or won't help and when I called the number listed above, I got a recording saying they will call back in 24 hours. I want the $13.53 times three months taken off my CenturyLink bill and for them to stop charging. If CenturyLink can just add a third party charge to your bill without checking, then I don't understand why they can't remove it.

No telling how many people are being scammed. What a ripoff.

I received my Verizon phone bill with unauthorized charges for ILD telecommunications. I never heard of the company and certainly never signed up for or authorized their services.

I viewed my June 2011 AT&T bill and I noticed a charge from "CompuFix" for tech support billed by ILD Teleservices. I called the number on my bill and they said that someone from our household authorized this charge from their computer or laptop. This did not happen and they are fraudulently able to charge this through a third party billing? This needs to stop!

ILD Teleservices or Communications Network Billing (http://www.comnetbillinc.com) have been leeching themselves onto our AT&T billing since April 2010 and we just caught them when a company called me in March of 2010 and tried to get me to sign up for their long distance posing as AT&T and saying that nothing will change and that we will just be saving money. I immediately called AT&T and put a freeze on our accounts because the call was suspicious. AT&T will credit these charges but I felt that I needed to alert them of this fraudulent company.

I have tried calling all of the numbers listed on their website and the 800-433-4518 number on our AT&T bill. Each number has the same recorded greeting saying to call back during business hours from 9am to 7pm. I hope this company is put out of business immediately.

Absolutely no help at the phone number 1-800-737-4009 which was provided to me by "Members Edge" to call and complain. I keep getting sent to different phone numbers all stating the same thing and none of them can credit me with the $179.40 we have paid since supposedly signing up for their services. The person "Flavio" gave me another number to call to complain and try to get a credit.

The above listed company has been fraudulently billing us through our land line company of Centurylink for services we never signed up for. This has been going on for 12 months and when I called the listed phone number, was told I had to contact ILD Teleservices as this is the actual company we supposedly signed up with. The services are supposedly for text messaging and e mail services, none of which we do on the phone. We have paid out approx $179.40 for a service that we never, ever approved nor did we sign up for it.

This company kept charging my phone account. I called the number on my bill and they gave me a different number. Nobody answered me and when they did, they acted like they didn't know what I was talking about. I cant find nobody to help me resolve this problem and this company keeps charging me and nobody knows how to remove it from my bill.

My monthly phone bill from Century Link contained a $47.45 charge from ILD Teleservices. I had no idea what this charge represented. I had never heard of or authorized ILD to bill me. I phoned ILD and got a recorded message, it asked that I leave a message with my phone number and that they, ILD, will return my call. It never happened. I called Century Link, they said they have to post ILD's charges to an account when a customer contracts with ILD for phone service. I told Century Link I never heard of ILD. Century Link said they will remove the charge from my monthly phone bill. Let's see.

On 5/28, my husband was in Nebraska, his cell service had no signal and he hadn't talked to me for 2 days and he wanted to call home and tell me to get on the computer. He is a truck driver. I answered the phone and was told I couldn't accept a collect call, when I know I can, but I wanted to talk to my husband, so I entered my debit card info like it said, I could to accept the call. The call was essentially 30-45 seconds. I checked my account later in the day and there was a charge for $5.00, which is completely acceptable, a little high granted, but I was ok with it. Now 2 full days later, I have a magical charge on my account from ILD telecommunications for $36.25.

I was floored, and how could that charge just appear days later. Anyhow, I tried to get on the phone with the company to no avail, granted its memorial day, but they have numbers listed everywhere as 24 hours 7 days a week numbers. But lo and behold, all these office numbers are closed. Anyhow, my word of advice these guys are scammers, and something needs to be done. At least my credit card said they would give me back my money but I still can't get it back for a week. But regardless, I'm scared more money is gonna come up missing. My credit card company said I would have to call these people to make sure a stop was put to it. Thanks.

In April and May 2011 there was a monthly fee charged on my bill itemized as Intellidiets. It was billed by ILD Teleservices, Inc. The 800 number listed on my bill was a porn site and there was no option to talk to a person or do anything but give them my credit card number. I googled Intellidiets and located another 888 number. I called and the customer service representative did have a record of my account. The service was canceled, but they refused to credit me back the 40.00 for a service I did not authorize. Something similar happened on my account last month and Centurylink was supposed to place a block. Obviously, this did not happen or ILD has a way of getting around these blocks.

Our long distance service was moved away from AT&T and was billed by ILD Teleservices without legitimate authorization. We were billed approximately $200 over several months before anyone noticed the change in the bill.

I saw a $15.95 charge and a $12.95 charge on my AT&T bill. I went directly to the AT&T store for help. They contacted their billing department who reversed the charge and who also put a lock on my account so something like this cannot happen in the future. FYI: these charges appeared on my April/May 2011 bill.

We didn't order their service but they keep billing us and I want them to stop. Can't even contact them. Yes they have a phone number but have you ever try to contact them? All you hear is music and recording. That's how busy they are. Please help. Thank you.

They told me that it would take 3 billing cycles for the credit. I haven't seen anything yet. Based on all the other complaints that I've seen, I would also like to know why this company is still in operation. This is fraudulent activity and should not be allowed. I've warned all of my friends and relatives to be on the lookout for extra charges on their bills and shame on Verizon for allowing this to happen! While it's only $12.95 plus $0.65 taxes, it's still my money and I don't want someone scamming me.

ILD charging outrageous amounts of money for unauthorized services for long distance/international calls. For the last two months, I have been charged a total of $735.25. I contacted AT&T (Pamela) for the first month (Dec 14th through Jan 13th, 2011) charge of $478.46. I was told to disregard the charges from ILD as they would be taken care of within 3 billing periods and received a confirmation of dispute: ********. I just received a bill for the month (Jan 14th through Feb 13, 2011). This bill, yet again, contains charges from ILD for the amount of $256.78. Furthermore, the long distance calls/charges are not itemized. I am outraged with the charges and even more outraged with AT&T for allowing this crime to happen to their consumers.

This company started billing my Verizon bill for $14.95 plus tax. I did not sign up for this service and I have never heard of this company. Why would I sign up for a service that is provided for free by my phone provider? This company is nothing but a bunch of thieves and should be investigated by the federal government.

I have noticed since November 2010 that there have been charges of $14.95 and as much as $29.95 to my AT&T telephone bill. I called their 1-800 number and was told that they had no one available to talk to me and that someone would call me back. No one never did. My question to them was what were these charges for. On my bill, it states "YCP Network-E-fax Service Monthly fee. Provider not affiliated with AT&T. For questions call 1-800-433-4518 or visit www.ildteleservices.com." I never heard of this before and I would like to report fraudulent practices by this company. They should give a total credit to my account with AT&T. Please help me to resolve this issue. Thank You!

I called the ** ILD number on the bill to question the charge and advise them that I did not sign up for any service. They cancelled the billing but did not issue any credit and sent me a letter describing how to get a credit from you IP Address. Are they ** ? I am still in the middle of trying to get a credit.

I to was billed fraudulently for a service of Comp U Fix, inc by ILD Teleservices. After speaking with AT&T, Comp U Fix, and ILD (twice), we are still getting billed. Hopefully it will end as they have stated (twice). Is there not a lawyer who sees this as a class action suit? I am sure he would have many willing clients.

Continual billing of $12.95 a month with no end in sight.

This company illegally put charges on our AT&T phone bill. They stated that these charges were authorized through my e-mail address, which they most certainly were not. I don't understand how any company can use your e-mail address and then submit billing to another company, and the company receiving the billing then does nothing to check the authenticity of this charge. I am disturbed and appalled that this can happen. According to other complaints I have read about ILD, this happens often. The CSR rep Anna at IDL stated that a credit was issued after my sister called about these charges. But the credit will take some time to show up on the actual AT&T bill. And she further stated that she would not know what website provided IDL with permission to add these charges. I don't buy that IDL. I have no clue as to what website stated that these were legitimate charges for services that a consumer would sign up for and authorize. Bottom line is I did not order anything so this should have never happened. I hope there is a way that this company could be put out of business or fined so heavily for their deceitful/fraudulent practices that they are forced from business.

I was charged for services that I did not contract for. This is the second year that this business put their fee on my phone bill. I can only imagine how much money they receive from people who don't check their statements. What's up with these scam artists? They wasted so much of my time.

ILD Telecommunications slipped in an unapproved services fee on my AT&T phone bill. The service charge from ID Life Guard, Inc. was bogus. No one in my household ever approved the service. It says right on the AT&T bill that the provider is not affiliated with AT&T. ILD Telecommunications is a scam.

I had to call AT&T's terrible customer services to have the bogus charge removed. I may not see my account credited the $12.95 fee for two months.

I saw two charges to my phone bill. I ended up calling ILD, but they couldn't tell me how it got on my phone bill (Frontier). ILD said that they would issue me a check, but I had to pay my phone bill. There are also taxes charged, but I don't know how that will be reimbursed. I'd like to know how in the world did this happen?! I hope you can help me with this. Do you have any insight? It also says "Totaltel Media Monthly Service Fee". ILD Teleservices is a clearinghouse agent for Totaltel Media.

I opened my Century Link phone bill this morning. On it was a 3rd party charge from ILD for Nations 1STMAILMTHFEE. It was dated the 13th of December. I called ILD and questioned them about the $15.84 charge. They informed me that fax service for this phone line was ordered by Pat **. I informed them that I was Pat ** and I never ordered any such service. I only have the phone line for internet service and there isn't even a phone connected to the line. They said they would credit my Century Link account in 2-3 billing cycles. I called Century Link and was informed that I had to pay the charges. Otherwise, I would be liable for a $5 a month late charge until the credit is received.

This company billed me $49.99 + $3.00 PA sales tax for "voice mail" services that I neither ordered nor authorized. When I called, it was not possible to speak with a representative; there was only an automated message. Had I not scrutinized my phone bill, the charge would stand and I would have been defrauded without my knowledge.

Just found an extra charge of $12.95 monthly plus tax added to my bill by ILD Teleservices for Compufix Inc. I never heard nor dealt with either of these companies before. Called the ILD number and they referred me to the Compufix toll free number **. They said they reversed the charges. Then I called Verizon to block third party billing on my account. Per FCC rules, Verizon must allow third party billing unless you call them to block it.

My Dec.2010 Verizon bill contained a third party charge for ILD Teleservices of $14.95. I called the 800 number provided and they told me I filled out a registration form for "Employee Notification Services" on 11/1/2010 @ 8:11:15 am EST. (I was at work in my classroom teaching students, at the time they say I placed the registration), they had my correct email and home address, but the birth date they had on record was not mine. They told me they would credit the Dec. charge of $14.95, but I needed to contact my IP Provider and verify the IP address they had on file 141.151.165.75 (which is not my IP address) and they want me to send an email verification from my IP provider that they have the incorrect IP address on file to credit my account for $14.95 for the Nov. third party charges to my Verizon Phone bill.

In the letter I received from Employee Notifications, if I don't send this requested information to them, via email regarding the Nov 2010 charge of $14.95 and refuse to pay this amount, they will turn me over to a collection agency. I contacted Verizon and told them I did not register for these services and would not be paying any charges for ILD Services for Nov. or Dec, 2010 and want a block put on my account to stop this company. ILD Teleservices and Employee Notification are internet scams and somehow they crammed my computer. I will not email the info requested regarding my IP provider to Employee Notifications for fear they will tack on more bogus charges to my account. I am disappointed Verizon automatically accepts these third party billing charges without first notifying their customers.

AT&T is allowing ILD Services on behalf of US Music Find, Inc. to charge a monthly fee of $14.99 when I have never heard of US Music Find, Inc. I never authorized this charge, but AT&T was happy to tag it on to my bill for the last 3 month, Sept-December 2010.

This company crammed my local phone account with a $14.95 charge for a service called Employee Notification. Verizon took the charge off the bill and put a 3rd party block on my account. Apparently, according to Verizon this Employee Notification service is for employers to use in sending out messages to all their employees. Trouble is I'm retired and certainly do not have any employees. ILD has a lot of negative comments when you Google them. Most are for their fraudulent cramming activities. Fortunately, Verizon has been very cooperative in getting this problem corrected and stopped from recurring on my account.

$39 charge added to our phone bill for marketing services we did not order or request. Looking online it appears that people have been complaining about this for years.

Accidentally locked myself out of my car with my phone inside, so my only choice was to use a payphone. Went through the operator and was told the charge would be $1 for a long distance call. However, I didn't have any change so I used my credit card. I made two calls, each lasted maybe a minute or two. Was charged $26.53 for each call. At no time was I informed of the difference in rates. This practice has to stop. People need to be informed about what they are going to be billed for before it happens, not after, so that they can make informed decisions.

i haven't talked to anyone at ILD yet but they put a charge on my phone for a wrong number called on 11-5-10. I just received my bill from AT&Tt with this phony charge on it $7.57 for a wrong number! This is a scam. I will be on the phone in the morning to AT&T about getting this off my bill. Something should be done about a company that tries to take your money like this. How can this be legal!

On Nov. 5, my step son was in another state and had vehicle problems. He called my home phone and when my wife answered, she was told that she would need to give them her debit card number for the collect call. The call lasted about 5 minutes and our bank account was debited for $87.45. I called the company and spoke to a customer representative and he told me that if she had asked, she would have been told the rates. Well, you don't expect $87.45 for a 5 minute collect call. This company is a rip-off and should be investigated. This is unethical. Our bank account was charged $87.45 for a collect phone call.

I had a charge on my phone bill from a company called ILD Services for $49.95 for a service I never even signed up for. They had no confirmation number to give me and could not prove with any paper documentation that I had agreed to these charges. They were representing a company called Search Local that represents businesses. Since this is a personal phone line, I don't quite understand how they came up with this idea. They told me to contact Search Local to have the services dropped. Search Local said that they would drop the charges and give me a confirmation number, but said that it would take up to 4 months to get the charges removed.

They said that I now owed $99.90 (2 months worth of charges). They said to make sure and contact my local phone provider to let them know that they would be crediting my account. I called CenturyLink and spoke with a very nice lady who made notation on my account and said that this is happening a lot lately with this company, ILD Teleservices. She said that I would also need to pay the full amount of my bill every month until the credit was run or risk getting a late payment notice. I told her I wasn't going to pay it. Worst case scenario, they shut off my landline. I'm not giving ILD Services one red cent. They are nothing but scam artist. I don't understand how my local phone company can let them do this. I had a block put on my account that will stop outside billing from being put on my local phone.

Same as all the others complaining. Charges the last 2 months September and October 2010 for $14.99 a month for something we have no idea what it is on our AT&T bill. Called to cancel. Got a confirmation # but is still being charged to us.

I agree with all the previous complaints. My final solution was to call my local phone company. They said that they would take the charge off my bill immediately. ILD said that it would take them two or three months to correct my billing. What a scam outfit they are.

Back door fraud is going here. I am doing a complaint about this company for items they said my wife order with her e-mail and then said they sent confirmation on that order. My wife doesn't delete her e-mails, went through her e-mails back to the date the suppose confirmation e-mail was sent and saw now. This company does shady business, handle 3rd party items and ripping off people. This is not right and should be stopped. It was on my phone bill for Nations 1st comm.

For voice mail that isn't set up on my end and don't know how to set it up for $ 14.95 a month. I called ILD Teleservices and ended the voice mail. They did give a conformation # 8374977 and said we will be credited 29.90 in December, being charged for 2 months. I can't put a block on my home phone for third party items until I am credit that amount, so this is a big rip off and needs to be stopped. Back door fraud needs to end now.

We are contacting your office to alert you to a business that we feel charges excessive and criminal rates.

On 10/28/10, we were traveling on Interstate 81 from Pennsylvania to North Carolina. We had the unfortunate experience of having to use a public pay phone provided for travelers at three separate public rest stops. The instructions on each of these pay phones stated that we could use $1.00 cash for two minutes of talk time. That seemed reasonable, but none of these phones accepted the coins and would not put the calls through. This forced us to use our debit/credit card.

At no time while placing these calls were rates stated. A few days later, we checked our bank balance and discovered that we had been charged $79.25 for the three calls that totaled less than four minutes! This included a charge of $15.00 for three calls that failed to connect. These charges were billed by ILD Teleservices, Inc. A quick search on the internet revealed many complaints about excessive charges from this company. We have to wonder why this company is permitted to continue to operate this way?

We contacted ILD by phone on 11/02/10 and spoke with a customer service representative. After expressing our displeasure with the astronomical rates, the service representative offered to drop the $15.00 charge for the calls that never went through and gave us a 25% discount as a courtesy. That still makes $48.19 for three and a half minutes of call time!

We feel that ILD Teleservices, Inc. preys on unsuspecting customers. Please consider this letter a formal complaint and add it to any others you have received. We hope that you will take the time to investigate the unethical business practices of this company.

A charge of $14.99 appeared on my AT&T phone bill in September. I called the company and complained. They said they would cancel the service and issued a credit # 13114. I have no idea what the service was for, neither did I understand what the representative was talking about. I had to call again and complain and got another credit #13180. This is a scam. AT&T should not allow this. A lot of people would not catch this.

Recently I was the victim of a scam by a pay phone billing company that charged my debit card $17.55 for a 27-second local call. I think others need to be made aware of the dangers of using debit and credit cards to pay for phone calls. For more details, I posted about my experience about it on my blog.

I am 62 years old with Parkinson's disease and a spinal stenosis and have been off work for medical reasons for a little over a year. I currently have no working vehicle and am dependent on friends for transportation. I am subsisting on meager disability insurance payments. When this charge showed up on my bank statement, I had to find a ride to the bank to deposit the small amount of cash I had on hand in order to avoid an overdraft.

I noticed a new charge on my September 18 Verizon business account bill for my husband's corporation. I called the 800 number (ILD Teleservices, Inc.). It was a $53.07 charge including state tax charges beginning September 2. The person on the other end said that they would take the charges off and refund immediately--of course, I knew that they wouldn't do that because they are scam artists. I called Verizon and asked to block any third party billings. They wouldn't do it unless I paid the charges. This month, on my October 18 bill, I get the same $49.95 plus tax on my bill. After 26 years with the same telephone number (for our business, no less), I am ripping it off the wall and will deal no further with Verizon either.

There was a charge of $14.99 on my phone bill for "US MUSIC FIND, INC. - MONTHLY SERVICE FEE." I did not know what that was so I called my phone carrier, AT&T. They told me I had to call ILD.

So I did (through a very static phone line) and was not able to understand what the person said. They told me I had signed up for a ringtone service online. When I told them I never did that, they said they would credit my phone bill but it could take up to 2 months to be processed. The guy gave me a confirmation number.

Since this happened today, October 28, I will have to wait another month or so to see if the problem was resolved. I don't understand how the phone company can give another company permission to bill someone these charges? At this time I am just reporting this incident and if it isn't resolved, I will report that also.

I was billed for services I did not request, internet services through a company called Everclear Internet. We have cable internet not through this company. I've never heard of it and certainly did not authorize any changes. I can't believe that my phone company would even do business with this company. Evidently I'm not the first to complain.

This is a followup to my complaint of a week or so ago and provides some additional information. In trying to determine how I came to be billed for something I do not need by a concern I had never heard of, I contacted US Music Find and requested documentation of the request charged to my phone bill. They sent me "the original signup information submitted to us online for services." What they had was my name, address and phone number, which could be obtained by anyone from a number of sources.

My home phone is a landline and they advertise their service only for web-enabled phones. The request also includes a mobile phone number which was the same as my landline phone (so they don't check things very carefully). Also included was a signup date and time, a signup IP address and an email address.The email address is not mine and when I checked with my local internet provider, they told me that the IP address on the signup information, and likely belongs to whoever is tapping into my account, is not in Idaho but in Pompano Beach, Florida.

Charges to my Verizon landline account in the amount of $12.95 per month for 42 months. They are sorry, but they are only a "billing" company and they say the perpetrator is Empire Vmail. I did not need, did not want and would never have ordered the so called service. I guess I'll have to "suck it up".

For the past 2 billings, Qwest, our phone service provider here in Denver, has billed us $14.99/mo. by a 3rd party, ILD Teleservices, Inc. for services we never ordered nor subscribed to: US Music Find! What a joke! I called Qwest to complain and of course was told they have "nothing to do with ILC" and to call them. "Nothing to do with them?" I asked. "You send a bill for them, even printing an extra sheet of paper to include in your bill to us!"

What a bogus system and such a scam. I called the ILC number and the immediate outgoing message (folks, does this tell you anything?) was "if you are contesting an erroneous billing, press 99." I pressed 99 and the immediate message was "you have been unsubscribed" -- or something like that. I sent Qwest my payment with a scathing "shame on you for enabling these crooks" note and of course subtracted the $30 bucks from the crooks! The Qwest rep I spoke with allowed that most people don't even check their bill and just pay it! Is Qwest making money off this? They must be! Shame on them - what a horrible provider.

I was billed $19.99 on my AT&T monthly statement for something I didn't order or never would and this is the second time. I think it is time to close my AT&T account.

I got a bill from my AT&T phone company and on the bill was additional services were added, IDL/LDC Teleservices, Inc., which I never signed up for. Some type of boiler room telemarketing and they put me through hell.

My boyfriend got really out of touch with this incident, which he was all ready on Zyprexa for being a schizophrenic (a mental illness that cause inappropriate emotion) that sent him off yelling and screaming. It drove me to the breaking point where I lost some of my hair and experienced vomiting. I almost lost my job over it. I could not function at work and it also gave me great amount of headaches. It made me start hearing loud ringing in both ears it got to the point where I had to take strong pain med.

I got a bill from AT&T with ILD or LDC teleservices, the same company sending me a bill that I never signed up for. Some type of boiler room telemarketing and they put me through hell.

My boyfriend got really out of touch with this incident, which was all ready on Zyrexa, for being a schizophrenic (a mental illness that cause inappropriate emotion) that sent him off yelling and screaming and drove me to the point where I experienced lost of sleep, lost of hair and vomiting. I almost lost my job over it where I could not function at work. Great amount of headaches that begin to make me start hearing ringing sounds in my ears. It got me on taking strong pain med.

Over $20.00 in fraudulent charges had been billed to my AT&T telephone bill. I should not have to pay these as I did not authorize or sign up for this.

On my October 1, 2010 AT&T bill I was charged $7.64 by ILD Teleservices, Inc. I called them on October 8 and October 9, 2010 about this charge and was told it was for directory assistance which neither I nor my husband used. I was told I would receive a check for this amount in 7-10 days from them and she told me to be sure I paid my AT&T bill for the full amount because ILD would refund this amount to me.

After reading complaints on your website about ILD, I am very suspicious of this company about refunding me this $7.64, especially since they told me to pay AT&T the full amount I was billed. If ILD does not refund this $7.64 charge they put on my AT&T bill, I will have to pay for services that were fraudulent. This is a big scam and should be investigated by someone.

Every month on my Century Link bill, I get billed between $12 and $20 a month for services I do not have. Some of the charges are at 12:11 am and 1:14 am - I am not even open at those hours. I have called them numerous times to cancel this service, but every month they send me a new bill. Why do they get to charge and rip people off every month for services they do not perform?

ILD charged my Verizon telephone $14.99 for a ring tone download. As this was an unusual charge, I called ILD. I refuse to pay for this fraudulent charge. I went on the internet to find a phone number to call US Music Find and discovered the information that I wasn't the only one who received this charge. Please do something to control this type of fraud. As I live in Paris, France, it is difficult to follow up on this. I have included my email address.

I had a $14.99 charge added to my AT&T phone bill as a third-party charge. I called AT&T and they said they had nothing to do with 3rd part charges and I would have to take it up with ILD. I can't believe that they dare to make a service fee for 3rd party charges and then expect me to pay them, yet be told they have nothing to do with it.

I disputed the charge with them and put a block on all 3rd party payments (which they said meant that I would get a separate bill from AT&T Wireless for my daughter's cell phone, since their own company is a 3rd party biller!). I then called ILD and they took off the charge and told me it would not reappear but that, since I put a block on 3rd party payments, AT&T might not be able to receive the credit!

Over an hour on the phone and I still don't know how just anyone can sign me up for something and then have my phone company insist on payment. Both AT&T and ILD phone lines were "unusually busy" according to the computer voice. Must have been all the ripped off customers complaining. I'm looking for a new communications provider.

My phone bill was charged without authorization and without consent. I am nervous and concerned this goes beyond my phone bill as I do not know what other information this company has about me. My privacy and my credit are invaded and violated. This company needs to be stopped. They are fraudulently charging customers without their consent. How did they get my account number? Please help.

I crammed my client's phone bill twice now. Call them at 1-800-433-4518 and say it's a vacation home and no one authorized these charges and you want them immediately refunded to your phone bill. Do not take a check, they won't send it. If they give you any trouble say you've researched their company and will gladly report them to the FTC, state attorney general and your local phone company. Then put a block on 3rd party billing on your account with your phone company, they'll try it again 6 months later.

Like so many others here, I just pay my bills on time via the Internet without really going through and looking at them. I noticed on my last bill that there was a charge of $14.99 for membersedge by ILD teleservices that I had no idea what it was. I researched it online and apparently, it is a service that lets you put charges onto your phone bill (for whatever sense that makes). Of course, I have never heard of this and going through my previous statements, it was on the last three.

I called ILD and asked to have the service canceled. She asked, "Do you remember signing up?" I replied, "I never heard of this service before but I'm sure you have a record that says I somehow signed up online." She said yes and took me off of the service hassle free. Then, I called my FiOS billing department and asked to put a block on all third party billing and they did so and reimbursed me for this month's charge of $14.99 very politely.

Of course, the whole time he's doing this, he is also trying his ** hardest to sell me tons of other services which I don't want or need, and which absolutely aggravates me to no end. Long story short, no matter what you do, make sure you call your phone company to have all third party billers blocked. I have read many of these complaints and sometimes there are 2, 3, or more charges that people have not authorized that are on there.

I received $29.90 charge on my CenturyLink phone bill and I called the 888# to see what the charges was about. They made me think that my husband had purchased a private voicemail box. I did my research and found out that it was nothing but a scam. Shame on ILD and CenturyLink for being part of it

I almost left my husband.and was so nervous that I couldn't even speak.

My AT&T phone bill included a $14.99 charge for service from ILD Telecommunications, Inc. This charge was never authorized by me. When I informed AT&T that I was not paying this portion of my AT&T bill, AT&T informed me that there would be a late charge on my next statement since the amount due was not paid in full. How ridiculous! I have read several other complaint regarding the same ILD Telecommunications charges showing up on other AT&T customer billing. What is or can the Ohio PUCO do to stop this fraudulent practice?

I was billed $14.99 on my AT&T home phone bill, and told by "ILD Services" that it was for ring tones by a company called US Music Find. This is a total scam and I got no satisfaction from AT&T as to how this could have been permitted. Both ILD billing service and AT&T say that it will take "one or two" billing cycles to remove the fraudulent charges.

A $14.99 charge was put on my bill from Qwest for US Music Find Monthly Fee. I made calls to ILD that were not returned and then emailed US Music Find. I got a reply back that my "account has been closed, canceled and credited and a block placed on my phone number". Said may take 1-2 bill cycles to appear on my statement. They showed this charge was placed on 8/21/10 at 16 minutes after midnight and showed me with an email address on Hotmail which I have never had. This is an obvious scam and should be reported to authorities and stopped!

A $14.99 charge was put on my bill from Qwest for US Music Find Monthly Fee. I made calls to ILD that were not returned and then emailed US Music Find. I got a reply back that my "account has been closed, canceled and credited and a block placed on my phone number". Said may take 1-2 billing cycles to appear on my statement. They showed this charge was placed on 8/21/10 at 16 minutes after midnight and showed me with an email address on Hotmail which I have never had. This is an obvious scam and should be reported to authorities and stopped!

This been very disturbing to me as I am a handicapped senior with enough other problems without this mess.

I received my AT&T bill. I found a $$19.99 plus tax $1.60 total of $21.59 charge on it from IDL. I called ILD and spoke to a guy by the name of Tony. I asked him about the charges. He explained to IDL was a billing company and the bill was from DIET BUDDIES PRO, INC. I told him I didn't authorize this and I wasn't going to pay for it. He gave me a confirmation number and said my account would be credited in 1 to 2 billing cycles. There should be a law against companies just adding themselves to your account. Maybe I need to charge them for my time. I know if ILD lives up to their word to credit it off and stop the billing from here on out, I will be lucky.

The charged on my Verizon phone bill is $15.70 for Members Edge Email Month Service, which we do not subscribe to. I was told by Adrien that this service was blocked on 8/23/10, yet a charge shows up on my 9/14/10 phone bill. This $15.70 monthly is a 10% increase in my Verizon bill and it wasted about 30 minutes a month of my time waiting for ILD Teleservice customer service to answer the phone.

My employer asked me to investigate a charge on the company phone bill, which I processed, from IDL Teleservices. As it turned out, the company was charged $51.00 for a 'debit adjustment,' but was also credited for the same amount, so we weren't out any money. I called IDL. They explained that the charge was associated with a collect call secured with a debit card and ultimately billed to our Qwest account. I have not been able to get a straight answer out of any of the half-dozen idiots I spoke to at IDL.

I also called Qwest a few times, but they have nothing to do with the charge (they are required to place third party billing charges on your bill unless you request that it not be done). All I want is to find out why the charge was made in the first place. I have read about IDL a bit online, and, of course, there are numerous consumer complaints against them.

I received a toll-free fax number from the first rep I spoke with, and diligently faxed the page with the bogus charge to them. I heard nothing. A subsequent call to another rep yielded a different fax number, and I was told that the first fax was wrong. She would email the 'right people' immediately and they would call me. Again, nothing so I placed another call. This time, I was told that the company didn't use a toll free fax number! I faxed again and am currently waiting for a reply. You can probably guess how hopeful I am that this will ever be resolved.

I'm cramming by ILD Teleservices at $14.99/mo. Charges are also unauthorized like so many similar complaints. I left a message for them to remove me. I will contact Qwest to delete this from my bill.

Fraudulent charges from **** appeared on my AT&T bill. They claimed it was for a ringtone service. **** is just a scam company. You can never speak to a live person. The people at ILD were incredibly rude and it's obvious they are aware that they are part of a scam. Any questions I had were answered with double-talk and scripted responses. The supervisor I spoke to at ILD, Ron **** was immediately hostile and did nothing but talk over me. I have filed a complaint with the BBB against **** and am going to file one against ILD after seeing how many people they are doing this to.

I received a $14.99 unauthorized charge on my AT&T phone bill from US Music Find which was processed through ILD Teleservices. US Music Find provides a cellphone ring-tone service through its website, charges a monthly service fee and ILD processes their fees to individual landline accounts. After doing some more digging, it turns out an unknown individual had opened a "Hotmail" email account using my husband's name. In the 22 years I've been with my husband, he has never had an email address with hotmail or anyone else for that matter. So whoever it is, stole my husband's identity and fraudulently placed charges on my home phone billed in my name.

I consider these two separate instances of "Identity Theft and Fraud". Complaints have been filed with AT&T, ILD Teleservices, the FTC, Michigan State Attorney General, US Music Find, MSN Hotmail and we will soon be filing with the local sheriff once as much information as possible at my end can be complied. I have also requested that AT&T block any and all third party charges to our home phone. I encourage anyone who has fallen victim to this type of crime to file complaints with all the proper authorities and have their landline blocked from third party charges.

I have my home phone service with AT&T and I noticed a charge for $7.14 from ILD Teleservices, Inc. I contacted the number on the bill and asked what the service was that I was being charged for. The lady was nice, but could not tell me much as she explained that her company was a billing company for many other companies. I asked which company was billing us for this charge and she did not know. It all sounded strange to me. She said they would gladly send me a refund check and that I should pay my phone bill in full. She gave me a confirmation number and said it should take 7-10 working days to receive the check. She did not try to say that I did use the service or what the service actually was.

I contacted AT&T and the agent I talked to had never heard of the ILD Teleservices, Inc. I encouraged AT&T to look into this company since they (AT&T) were being used by this company to collect money for "services". The bill explained that it was a "calling 1015158000 Directory Asst. Fee". My husband nor I could recall ever using such assistance. We always look up phone numbers in the book or online. If we used their services, I am clueless as to what it was. I think the company is a scam. I looked at previous bills and saw that they had charged us in May also. I called ILD and disputed the charge and they once again said they would gladly send me a refund check. They did not try to explain or convince me that we had used "one of their companies". They gave me another confirmation number which I think they made up. I will see if I'll receive any refund check in the mail.

There were fraud charges of $14.95 to my phone (home) on July 29,2010 and August 26, 2010. The company name listed was Member's Edge, which is actually ILD Teleservices. Verizon played dumb.

I received my phone bill from Verizon for September and noticed a charge on my phone for 19.99 from IDL Teleservices. This was not authorized by anyone in my household and we were out of state from August 26, 2010 until September 10, 2010. I called ILD and the gentleman I spoke to told me it was a scam. He also said I would be credited for the $19.99 and I could call my phone company at Verizon and they could put a 3 party billing block on my phone. I did do this right away. How can companies get away with this? And how can Verizon allow this also? We are a retired couple and cannot afford this to happen. How many others does this happen to and does not get caught?

If you have the bad fortune of talking with a call center person in the Philippines, they will give you either an address in Henderson, NV or Boca Raton, FL as the company address. These addresses are only billing mail drops. The correct corporate address is Enhanced Services Billing, Inc., 7411 John Smith Drive, Suite 1500, San Antonio, TX 78229-0442 with phone number 201-949-7000. I know a lot of folks have trouble with the company 'cramming' phone bills, so it would be good if they can actually contact their offices.

A monthly charge of $14.95 was placed on our Qwest phone bill by ILD Teleservices, Inc. ETS on behalf of a company called US Music Find. We never ordered this & don't even know what it is. Qwest did remove the charge from our bill, but stated it is perfectly legal for companies to do this without consumer knowledge. I really question how this can be legal to sign people up for a service they never asked for.

I have been receiving various amounts billed to my Verizon phone bill since as far back as Dec. of 2008, possibly longer. The first call I placed was to the "billing service" who directed me to call another number. I did. They proceeded to tell me they'd credit my phone bill for 12.95 . I got livid and told them I wanted all my money back and I was going to call the better business bureau. Then I hung up and called 411, and was unable to get the number.

It's just an utterly frustrating experience, and I feel absolutely powerless about the whole situation. It's not right, its unfair and the fact that a corporation like Verizon is billing for them make it an almost impossible feeling of total helplessness. I have never received reimbursement and am still being charged.

I don't have the bills on hand though I do still have them so many figure, would be at best a guess probably in the area of 300 dollars.

There were 2 unauthorized charges from this company on my phone bill. I contacted the number given and they said I signed up for a contract service that I did not do. I was assured that I would receive the credits from them and be removed from the list. I never received credit and got charged for 3 more times. I am in the process of contacting my phone company and possibly, lawyer this time. This is a fraudulent company! Unauthorized charges to my phone bill and still awaiting credit!

Charge on my Cox invoice in the amount of $5.49 for directory assistance made on a day that I as away from the house. I called them and told them that I did not make this call and they offered to refund my $5.49 and block this directory assistance. How easy it is to overlook these charges and just pay your invoice?

ILD has been double billing us for our EarthLink connection. They have charged our credit card and charged us again on our Verizon phone bill. They have overcharged us $245.80. They told me their policy was to only refund for 1 month charges? I was on the phone with Verizon who was very helpful and then with ILD for over 2 hours trying to straighten this out. ILD was not very helpful. Very hard to understand them. Not sure anything was resolved.

My phone service was taken over by ILD Teleservices without my permission since the beginning of 2010. I work for AT&T, and I receive my service with a discount. With ILD, it has cost me over twice the amount it cost me prior to them taking over. I had a conversation in February and told them I did not want anything to do with them.

Then I just learned the other day after reviewing my billing that they were still on my service. I called on 8/20/10 and again told them I did not want anything to do with their company. I also contacted my company and told them to block them. As far as I'm concerned, they are crooks. Their service is costing me over $200 in additional fees that got me nothing over my standard service. They said they would reimburse me for some of the charges.

My family decided several years ago that my mother would need medical care due to memory loss. At the time, she was still able to handle her financial business. My family agreed to move in if my sister took over the financial end when the time came. We, in turn, watched over her medical care and we also gave her money to help her with the bills for the house. How quickly medical conditions can change--as we all know. My mom's memory loss got worse, my sister stepped in and took over the bill paying. Mom never questioned us about the bills or charges, my sister never questioned them either. My sister did notice that the phone bill was rather high. She brought it to our attention--we couldn't figure it out either.

Then, it came to our attention a charge we knew nothing about. It was ISP.SECURE.COM,LLC. I contacted them and they said that it was for some protection service to our computer. The charge had been billed to our mom's phone bill for over a year. We had never accessed the account. I cancelled the account and they gave us three months of credit. I requested a reimbursement in full since we did not request or use the service. The representative said that my husband requested service, and three months was all she could do. Boy, did he get an earful, he couldn't remember ordering the service.

Three days later, by chance, I was cleaning out my old email messages. I found an email from accessvm.com about a voice mail service at $14.95 a month. I also found an email from me to access.com requesting cancellation of service to my phone number which was listed in their email. A friend recommended that I type ISP in the computer. Your site was one of many regarding complaints. After reading some consumer complaints, I suspect access.com is associated with ISP-SECURE. I have copies of the email correspondence. I feel that ACCESS/ISP cheated my mother. What can I do to get her money back? I feel terrible and responsible. Can someone help me?

Charges were being made in my name and my brother Darrell's name by ILD. The told me that they billed for several companies. Finally, they gave me the number for Nationwide Voice mail until I mentioned that I had already contacted the police, but their Tech. person was in Richmond. The other man that I talked to said he would credit my phone bill with $109 plus tax. My mother is 85 and the bill is taken out of her bank account so she didn't notice the charges. Nationwide Voice mail said that they charged $13.44 per month plus taxes and they kept asking me if I was satisfied. I told them I would see because the charges added up to more money than that. The man said that ILD probably charged for other companies and that this was why there were bills as high as $52.62 on mom's bill.

There were also charges from Streaming Flix from IP address xx.xxx.xx.xx. Streaming Flix has so far only agreed to a 90 day reimbursement. Neither company ever called to verify that mom had ordered from these companies. ILD said they billed for Teleserve.com and EZ Track and Nationwide voice mail. They only gave me Nationwide's number and the IP address of xxx.xx.xx.xxx. ILD tried to convince me that IP addresses changed. He tried to say that my computer was probably old. It's less than six month old. ILD blocked the charges to my brother Darrell and gave me a confirmation number but said nothing about reimbursement. Streaming Flix had charged to mom's phone in my name, sent me a copy of my "agreement", but the IP address is wrong. They blocked all charges to me, which were $14.88 per month.The 67 IP is through HughesNet and the 216 IP is through NAXS.com in Waynesborough VA.

ILD said on Aug 5, I was charged $39 on mom's phone but to ignore it. I have written Streaming Flix an email at the email address from where the copy of the "contract" was mailed to me. I do not know what the other ILD charges are for. Century Link phone company alerted me to mom's charges. I know that the first four month of charges from ILD amount to at least $118. The $109 does not cover the eight months that this was going on. It can only cover less than what Nationwide Voice mail reimbursed mom. I still need to figure out what the $28 per month that Century Link said was being billed to Mom.

March was way higher than the combined amount for Streaming Flix and Nationwide Voice Mail. The August amount was also higher than those two companies. I was not told the names of the other two companies and was not told by ILD that I would receive anything except the last ninety days of charges. My computer and all computers have an IP address. These companies should also know where they were sending the films, music, and voice mail to. My son is in college and every penny spent is a problem.

Mom was overdrawn at the bank for $1,200 and as her electric, her mortgage and her phone are taken out of her bank account. This would have caused her to overdraw because she always makes sure her known bills are covered. I am going to tell the police everything that I know about the charges, the IP addresses, the companies who charge through phones without verification. IDL nor Streaming Flix did not verify the "contracts". Whoever did this, knows that my brother and I live with my mother. I don't know if the charges go farther back than January.

Charged $47.98 for a 5 minute collect call made from 20 minutes away from home. There are numerous complaints against this company and I cannot believe they have not been shut down. Where is our protection that is suppose to prevent consumers like me from scams like they are running?

I accepted a collect call and I was charged $5.00 twice. The next day, I got charged for $16.36. What a rip off.

I noticed a charge of $14.00 on my AT&T bill for "ILD" and had no idea what that was. I called the number on my bill and asked them about it. They said that my late husband who died in July 2000 had signed up for the service over the internet in January 2010!

After spending my entire morning on the phone with ILD and AT&T, I was told the charges would be credited and stopped. I got absolutely no satisfaction from ILD or AT&T regarding how I could have signed up for this service by my husband who has been dead for 10 years, and how AT&T can in good conscience continue to let ILD bill through their company. AT&T customer service admitted they get "hundreds" of complaints about ILD every day.

This is an update to my submission yesterday. I called them and found out the break down of my charge. Time spent on phone: 51 seconds, 3 minutes time blocks. $2.24 per minute for total of $6.72; $10.49 for operator charge; $2.50 for non-subscriber fee; $2.00 for property owner fee, $6.51 for local, state, fed taxes. Total of $28.21. This is predatory pricing and needs to be stopped.

I received a collect call from by brother who was calling from a remote camping area. I knew he would call and accepted the collect call from the operator and gave them my card number. We spoke for less than 2 minutes, him just giving me directions. Tonight, I discovered they charged me twice: An ILD Teleservices in Oakland Park, FL charged me $5 and an ILD Teleservices in San Antonio, TX charged me $28.21. I have just discovered this and plan to call them tomorrow morning about crediting my account, but I'm not optimistic.

MyIDWatch has charged my mom's and my brother's phone bills for $14.95 each and said that I was the person charging it to their account. I have never heard of this and I have never used whatever product they offer. I don't understand how I could be doing this when I have no association with AT&T or any company offering MyIDWatch.

Noticed an unauthorized charge on my AT&T bill. When I called them they said nothing they could do. I would have to call ILD, the company that billed them. After three calls and talking to a manager, he said they would see about crediting my account but would not tell me the person authorizing the ringtone bill. I told him someone had impersonated me and I want to know who and he said, "None of your business. Take it up with law enforcement." Not so much the money stole from me as much as it is someone taking my identification. Asked AT&T why they cannot protect their customers and they blamed FCC. I will carefully check from now on my bills, especially my AT&T telephone bill. I do not have a cell phone, do have a Tracphone, so why does AT&T allow a ringtone service to charge me?

Check your phone bill. ILD has been piggybacking on our AT&T bill for 6 months charging us $49.95 a month. They stated our receptionist authorized the charges. This is crazy and a serious issue. The phone companies need to be more responsible with their contact and customer lists.

A few months ago, I noticed that my telephone bill (AT&T) had been higher. I pay online and ignored it for a while. Finally, I went through the hassle of opening my account and getting specifics. There was a monthly charge of $14.95 from a third party ILD Telecommunications that I did not recognize nor ever remember signing up for. I called them and they said E.D. R. had signed up and I told them my initials were E.D. (but NOT used at all online), but that I never signed up and I wanted to stop whatever this was immediately. She said they would stop it and refund my money but that they would pursue the person signed up. I said that all they had was my name and address so did that mean that they were going to pursue me? The woman admitted that the service was signed up by an Edward R. I told them no one by that name lived at my unit.

I want to know how they got my address if the name has no association with my address. I have read several complaints about these people and am afraid it is a scam. I called AT&T and told them about this possible scam. She said she would block third party access but it would take a few months. She then proceeded to try to sell me services I didn't want.

A charge for $42.95 showed up on my July 2010 bill. I called Verizon and they said they would remove it. They also told me it was for web design services. Funny, I don't have a web page!

We're a small business and we received a call from Comm. Network Billing saying that our AT&T account had billing errors and to correct them we had to answer several questions only with a "yes" answer. When I answered No, it kicked me back to a salesperson that told me I answered wrong. I finally hung up and called AT&T, which told me that it was a slammer and I put anti-slam protection on the phone lines. Alas, to no avail. I was still billed a third party billing service for long distance of $21.87. I called to remove it and hope it goes through. I was so irritated to be lied to and have to spend many man hours trying to correct a scammer's mess.

A friend was stranded and called collect and I used debit card. I checked it was for $5. Next day, I got a charge for $3495. I waited on hold for one hour, no results.

On October 2009, a company named ILD charged my Verizon account for an answering service that was not authorized by me. I called ILD and was informed that they were just a billing company for another service, but they did give me credit for charges. In July 2010, I again was being charged on my Verizon account for an email service that was not authorized by me and again, it was ILD that was billing my account. I spoke with Chantel and her supervisor Cathy at ILD who have stopped the charges and will credit my Verizon account. The company they said that they were billing for was Members Edge. Their address is: 1 University Plaza Suite 307 Hackensack, NJ 07601. They were unable to give me a name or a telephone number for Members Edge. The address given for ILD is in Ponte Vedra Beach, FL, but the two people I spoke with (Chantel and Cathy) said that they were in San Antonio, TX.

My son was stranded at the Atlanta Airport on July 19th with a dead cellphone and made a four-minute collect phone call. He had to get the operator to assist and I was asked for a debit card, but since my son was calling my cellphone, I figured they couldn't bill my cell. Admittedly, I didn't ask the rate, and assumed I'd be charged a little something but not $41.50 for a four-minute collect call. This is robbery.

I had to make an emergency call from a pay phone in Annapolis while visiting a relative at the Naval Academy. This company billed my credit card 3 times, $14.32, $12.40, and $14.42 when one call was incomplete (40 seconds) and the other two brief calls were a minute or less. I called them to report my issue with these rates and they would only remove the one charge for 40 seconds. I think this is highway robbery since their company is not noted at the pay phone nor are the rates obvious at this location.

I received a call from a young man who said that he was from Qwest and that he could lower my long distance bill on my business account. He transferred me to ILD Teleservices, who then asked me a list of questions. I hesitated to answer them, and was transferred back to the person who said he was from Qwest, my telephone provider. He then answered my question that he was from Qwest, and this is a service for my account. I was transferred back to ILD Teleservices, then terminated the call. When I tried to pick up the phone to make another call, they were still on the phone, and hung up again.

I called Qwest and reported this, and they indicated it is a scam, not their program. I received a bill today with my phone bill in the amount of $50.00 for Connect to Purpose from ILD Teleservices. I called and told them that I had cancelled the call. They indicated they would give me a credit within the next 2 billing periods. It caused $50.00 in unauthorized charges and a lot of aggravation.

I made 3 emergency collect calls from Verizon payphones at Logan International Airport and was charged a ridiculously high rate. I dialed this number 1-800- on the payphone, which claims to offer reduced collect call rates compared to other collect call services. I found on my debit card statement that I was charged.

I had a $9.99 charge on Alltel phone bill. I called Alltel, they said they could not take off charge because it was a third party billing and that it would probably show up one more month. We did not make this bill and it is not right that we have to pay for it. The Alltel operator said that this sort of thing happens all the time and the consumer just has to pay it because the laws are too lax or nonexistent concerning this type of fraud.

We found an unauthorized charge on our CenturyLink telephone bill. It was to a Delton Smith Island Tours and Transportation, Negril, Jamaica. We know this because we pulled the number up on Internet search. The charges are $92.38 and we were not in our office and have tight security so the calls did not originate from our phone. We have worked with Century, they transferred us to ILD Teleservices, Inc. They told us they could not take the charge off. It was from BBG Communications. Caine ** of India said he could remove $25.66 from our bill, but we would be stuck with the $66.72 remaining because he could not take full amount off.

We were chagrined at four calls within a two hour span and would like to see that someone be responsible for removing these charges. We need to be sure that BBG and ILD Teleservices, Inc. are reported to the Federal Trade Commission for fraudulent charges. You should see the complaints on internet that have been reported about these people. Should we contact Washington ourselves and get this documented? We need to be sure that these people are not in business anywhere in the world. I expect to hear an answer and not just filed in a file 13.

I never signed up for this service and I can't get a hold of anyone. I was billed for $7.14, no explanation. Centrytel said they were not responsible for this part of the bill. I want it removed or my phone number changed so it won't happen again.

Unauthorized charges were made to my phone bill in May 2010 and June 2010. I called and was told they were a company that provides the services for browsing and streaming live video on internet. When researched, I found out they were a 3rd party billing. When told by ILD that the charge was authorized by a "Matthew," who is my 18-year old son and he did not have memory of it. Checked his stuff and it's not there. The charge was to my home phone account that only has my name on it. I authorized no charges. Can not reimburse for the month of May but is sending a check to me for the June amount of $14.95.

I received an amount of $14.95 on my AT&T phone bill from this company. I or no one in the household subscribed to this. I have contacted them through email because my phone has been disconnected.

I am sad that this is happening and I have had this happen with another company. These people just want to earn an extra buck. I am so tired of these people getting away with this. I have contacted my attorney about this and he is currently investigating them. I hope they can be stopped. They are nothing but scammers. I am also reporting them to the Better Business Bureau.

There was an unauthorized charge on May 2010 AT&T phone bill from ILD Teleservices Inc. for $24.41(included taxes). I called on 6/3/10 to dispute this and was told I had signed up online. It's a lie! This same company had done this on our home phone 3 times within a year's time. Each time, I talked with them I was told that someone in the family had signed up, lies. The email address they 'said' initiated the charge was one that had been inactive for 3 years, so they are total scammers and liars!

I did get all the charges reversed, but spent 3 hours of my time dealing with both ILD and AT&T to get it straightened out. When I got the charges from the same company on our business account, I called immediately, told them to take my name off their list and block any further of their illegitimate charges. I called AT&T and had them blocked as well. Charges were reversed on the next bill (June 2010) but they had added another charge! So, I went through the whole process again, another hour on the phone straightening it out with ILD and AT&T. This is not right!

Identity Fraud. Someone assumed my wife's identity and changed the long distance carrier from AT&T to Optic Internet Protocol. Optic uses IGL Teleservices to do the billing via AT&T. These people caused $357 of fraud charges in just a few months. I am currently working with AT&T to get the money back. This is big time fraud using AT&T as an accomplice to this fraud. If you don't check your bills closely, they can clearly add up the fraud. $357 in unauthorized charge.

When I received my current bill from AT&T, I had a $7.57 unauthorized charge on my bill. I called AT&T and was told I would have to contact ILD Teleservices to find out what the charges were for. When I called them, Gabriel told me it was for using directory assistance. I explained to him that I do not use directory assistance and and that I wanted the charges removed immediately. He initially told me that he would issue a refund check to me and I explained that was not acceptable and that I wanted him to contact AT&T and reverse the charges. I do not understand how a third party can bill me on my phone bill without my authorization! This company appears to be scamming people by placing fraudulent charges on their phone bill!

ILD Teleservices, Inc. billed $50 on my Quest small business phone bill. When I called, they said I signed up for Connect to Purpose which is a webhost business. I know I didn't sign up for any service on the internet because I have a business website with email already and wouldn't have a reason to sign up. I'm annoyed that I had to waste 30 minutes dealing with this situation when I never signed up to begin with.

Automatically charged AT&T for subscription. Clearly stated did not want and deleted, but charge happened automatically twice. Working with AT&T to reverse charges and will contact firm.

I found an unauthorized bill on my AT&T landline telephone bill. I do not know where they are based out of. I had typed out a whole statement, but their system erased it when I had attempted to submit this. I can do retype it out of memory later, along with any questions they may have. Thank you. I got charged a bill of $12.95.

Bill just showed up on phone bill, they did not have the right to begin with somebody, just picked his name out of phone book and phone number and was getting free music. They would not cancel services. I called three times to cancel services, they would not. Paid $60 for a service we never subscribed to.

Received my home phone bill from CenturyLink and noticed a charge for $14.95 on my bill for ILD Teleservices INC. This phone line is only used for the internet in my house and I do not even use it to make phone calls, so I know that there is no way that there was a call to this company or any company giving consent to bill me for anything. It is sad to know that people can get scammed out of their money this easily. I'm currently trying to get a credit through my phone company for this charge and hoping that that it isn't recurring and continue to charge me each month.

Upon receiving this month's AT&T billing, we are again charged $13.21 for May, after you credited the account for the previous $25.90 for March and April to cancel the unwanted service. I'm not sure of what part of "we did not ask for or request this service" you understand. Please discontinue this service immediately and credit for the month of May forever. I don't want to do this each month.

I am also again contacting Consumer Affairs and AT&T of this unfair business practice via this e-mail. I do not understand why consumers must go through this each month to cancel a service we did not request. I am hoping that by way of this e-mail that either you, Consumer Affairs or AT&T can rectify the problem and cancel the unwanted service once and for all.

I was billed $7.57 for directory assistance that I did not use. This was unauthorized and appeared on my AT&T telephone bill on 06-01-10. I called AT&T and they removed the charges and said that this is a repeated offense by this company. The damage is I am emotionally upset over the extra charges since I am living paycheck to paycheck.

Friday the 4th, June 2010, I used my credit card to make a call in the public phone in Washington DC (union station). The number I tried to contact was unoperated, so I left a voice message. I have been charged $5 for that call. Today, June 6, 2010, I checked my statement and I noticed I have been charged again $12.94. Why did you charge me twice? I need my money back. This money is reserved to pay my bill. I need it right now.

Reviewing my Verizon telephone bill of 8 pages, I noticed a charge of $12.95 plus 79 cents taxes for a total of $13.74 for services to ILD. I called Verizon and they said they had to print the charge on their bill even though the have nothing to do with ILD. ILD provides no services to me and I did not subscribe to their services what ever it is. Checking my telephone bills I discovered they had been doing it for 4 months. Verizon gave me a number to call and they said they would reimburse me for the four months but it would take at least two months to process my claim. I wonder if I will see my money.

There's a $14.95 charge on my Verizon bill for "joining online diet plan - monthly fee". We did not join anything online or other. We contacted ILD who said we have to talk to the business billing us through them but the number they gave is just a voice mail.

I arrived at the Atlanta airport after a week in Europe and wanted to phone my parents to let them know I had arrived safely. In concourse D, I noticed a row of pay phones which allowed for credit card phone calls. I read the instructions on the phone which seemed easy enough. I swiped my card then dialed my parents' number in Pennsylvania. They were not home, but I left a message on their phone which lasted less than a minute. I hung up and the phone display stated "no charge for call". Directly after I hung up, the phone rang again and the display instructed I should pick it up. I did so I said hello, but there was no one on the other end. I didn't think anything more of it.

This morning, I checked my bank account and noticed two charges from ILD Teleservices: One for $5.00 and the other for $31.95. I looked up ILD on the internet and noticed numerous complaints. I phoned their customer service representative, Liz, who was very friendly. I described my disbelief that this phone call cost $31.95. She gave me a well-rehearsed list of why it cost so much. The biggest reason she stated was that it was an "operator assisted phone call". I told her that at no point did I speak with an operator. I also stated that $15.00/minute seemed unfairly high. She stated that I could have received a rate quote if I had asked for it. I told her that option had not been presented. I swiped my card and dialed the number, at no point did I have contact with an operator either real or automated. She agreed to recalculate my bill which reduced it by $16.96, which I stated still seemed outrageously high. I told Liz I would be posting complaints about the company and contacting the Atlanta airport to remove the phones.

My phone bill spiked from $60 a month to $199 a month. I was not home during most of that month I was billed. AT&T said I had to contact ILD. All I get is their billing phone number and it prompts me to put in my phone number. That's scary! I tried the FCC number and went through so many menus I almost screamed. Finally, I got the menu that said it was best to have a lawyer and hard copies. I have requested the hard copies and I am contacting a lawyer later today.

My next step is to change phone companies or phone numbers to stop this madness. I did receive prior to this billing, 3 phone calls from 3 different persons trying to collect a debt for someone with the same last name. I was treated horrendously by the person on the other end and I remember one question they asked (I believe it was my address) and they said "is this address correct," and I said "yes". They may have used my answer as a recording to approve some charge by playing back my answer. These people need to be stopped and the interesting part is my phone bill is my only ACH bill, therefore, no hardcopy. I am changing my situation and I hope my lawyer check out this website as part of the research.

I noticed an extra column of charges on my AT&T bill. I called AT&T and they informed me that the charges were from ILD Teleservices Inc. and that they had no relationship to this company. Of course my next question was "If they have no relationship to this third party, how did they allow the charges to be listed on my statement?" A real answer was diverted by telling me I had to call ILD. I called ILD Teleservices and told them I did not agree with the charges on my account. I looked into how many complaints ILD has and there are thousands! They are nickel and dime-ing the unsuspecting public and making millions on it. There ultimately were 2 months that ILD put fraudulent charges on my bills. The totaled just under $15 dollars.

I got a $5.17 charge on my Qwest phone bill. What the ** is this. I called my phone company only to find this was placed on my bill by their request. (I do not think this should be legal anyway.) Qwest were nice and gave me a number to call. It turned out to be a computer service. To make this short, I called the FCC. I want all you folks to do the same. My bill is small compared to some of you. Call the F.C.C at 1-888-225-5322. Just maybe this will stop, this fraudulent use of LLC titles. (They are charted in the State of Delaware.)

I contacted the company about charges to my telephone bill that I knew nothing about. The contact person said I had signed up for an answering service. I had to pay $16.16, but they would cancel the account and block my number. Today I received another bill for another service from the same company ILD. The contact person assured me that ILD would send a refund to my telephone company and blocked any further charges again. How do I stop this? The first charge in February 2010 was for $16.15 applied to my phone bill (Century Link) May 2010. I have another bill for $16.15 for a different service charged to my phone bill.

I noticed a charge of $12.95 from ILD Services on this month's AT&T telephone bill. I called the number provided and Ivan at ILD Services told me that the charge was for a ringtone downloading service. I had never requested nor authorized such a service. Then he told me that the charge had "already been removed" and that he would cancel and block the ringtone subscription so that I would not be charged again. This was a fraudulent charge and I am disturbed that the charge was allowed by AT&T in the first place. There was no explanation or date of the charge on my bill. $12.95 that I narrowly avoided paying in error, and the time and energy I spent calling ILD Services, worrying about fraudulent charges, and filing this complaint.

In reviewing my phone bill with Fair Point Communications (FPC), I noted "Other Providers" and a charge next to it. I called FPC and was advised that Family 911 Set UP/ILD had been charging my account $12.95 since March 2009. I spoke with Richard who credited me for three months and told me that I would have to write to the company to request a refund for the remaining 8 months of charges (apparently, they forgot to charge me for two months during that time period). I have written a letter to them and demanded a full refund. It isn't encouraging to see that it is taking them up to 90 days to refund a person's money. I'm waiting for a response from Family 911 Set Up/ILD.

I accepted a collect call from my son who is in Job Corp. Normally, he would use quarters however the phone took his quarters without allowing the phone call so he called collect. While I'm happy to pay a reasonable fee for this collect call, my credit card was charged $5.00 authentication fee and a charge of $32.21 for the phone call. We talked on the phone for a maximum of 3-4 minutes. This rate is usurious and unreasonable.

This is an outrageous fee for a 4 minute phone call and since I'm on a very limited budget, $37 is normally money I spend on groceries for a week for my family. There is no indication on the outrageous fee charged. I just knew that my son needed me so I answered the call thinking maybe it would cost $5 or so. They prey on the ignorance of the people who are unaware of the costs associated with such a phone call. They never explain to you that the phone call will be $10/minute anywhere in the recording. If they inform the consumer that this is the cost then no one would accept these calls. There should be some warning of the cost associated with accepting these types of calls.

I received AT&T billing for April noticing that an additional charge of $13.21 was added to the bill. Upon investigation of March, this was also added on that bill. The charge is billed on behalf of Monthly Ringtones, LLC which was not requested nor solicited. I would like to file a formal complaint for improper business billing for services not requested.

My AT&T phone bill was billed $31.84 from ILD Teleservices. This is the second time this has happened in the past year. They said my wife applied for an 800 number through her e mail. My wife had never heard of this company and didn't even know what they do. I canceled the services but was told I still needed to pay them for services which we never requested.

I just opened my AT&T phone bill and found a charge of $46.35 for ILD Teleservices. I have no idea what this is for but I know it wasn't authorized. It's after hours so I'll have to wait until tomorrow to get to the bottom of this and find out how many months I've been crammed by this scam.

I called ILD. Apparently my wife dialed a number which was inoperative, and she was automatically switched to a directory assistance. They did not tell her there was a charge, and she naively used the service. The ILD rep said she would mail a refund for the $7.71 charge in 10 days. My complaints are that AT&T, 1. automatically switches incomplete call to a "third party" who does not announce the additional charge. I don't even know who the directory assistance party is. ILD claims only to be a collection agency, thus shielding the party initiating the charge and, 2, then in turn, AT&T includes unverified charges on my phone bill from the "third party" from whom AT&T, no doubt, gets a service fee.

I received my Telephone bill from AT&T for March Statement and an additional charge was on my bill for calling a 10 15 15 800 for a Directory assistance call in the Amount of $4.99 plus a $.60 Universal Service Fund fee, and a $1.55 for Carrier Administrative Fee all total $7.28 for a call and service I never used. After I called the 1-800-433-4518 number listed to contact ILD Teleservices to dispute this but no one ever answerers it just plays music and that politely drops your call.

I became frustrated and called AT&T directly and they did say they could take the charge off, but this Company could bill me again next month and I would have to call back to get it taken off again. According to the AT&T representative this is happening a lot to people and we have no way to stop this. She further said that the company could send me and individual bill. I definitely am not going to pay these people I didn't use their service. What a scam. Someone needs to shut them down.

I used my credit card at Disneyland to call a local LA number. My call went to voice mail. I saw the charge on my bill was $12.78 with $5.00 auth. fee. This is total nonsense. Please always use coins to avoid nonsense charge.

I accepted a collect call from my brother in Florida and was told by recording that I would have to use a credit or debit card to accept the card. I did send. There was a $5.00 charge then a $43.00 charge for one call that lasted less than 5 minutes. The cost was not disclosed at any time during the call.

I found a $42.95 charge on my AT&T statement that was billed from them through ILD Teleservices. I called the phone company and was told that they did not have access to my billing record. They said to call whomever was on the bill. I tried to call Bizzlinks but the number above was not being answered so I called ILD Teleservices.

By that time, I was a little put out so I told ILD they were unscrupulously billing for an unscrupulous company. ILD managed to get hold of Bizzlinks and we had a three way conversation during which it came out that the $42.95 was a web hosting fee for a website we did not and do not have. Where Bizzlinks got the idea is beyond me. There clearly could not have been any discussion about hosting a non-existent website. Money was refunded to my AT&T account but it took a little over three hours and was a lot of grief.

Charges from ILD appeared on my regular AT&T phone bill claiming I was being billed on behalf of 10 15 15 800---I did not make a call to that number and I have no idea what business this number belongs to. Total charges are 7.71 claiming a call made on Mar. 22, 2010. Website given as ildteleservices.com where other 800 numbers are given. I am not paying this service; will contact my carrier AT&T.

My telephone bill arrived with an additional charge of $16.24 under the category of Enhanced Services Billing, Inc # 1-888. I called the number and spoke with a representative named Courtney and she told me that it was an internet order and asked if I had received the telephone and email confirmation. I told her no and that we didn't order it and that the email address she gave me was over four years old, not used in the past few years. Plus it belonged to a minor, so how did they let an underage, unauthorized user make this charge?

She just said that they would credit me back, which was already billed twice to my account. We researched the company and found that it was a fluke that they used an email address that we recognized. My husband did look thru thousands of emails for that account and never had an email about these charges and that several people including those without internet were being charged by this company.

Please beware of charges on your phone bill. When I reported this to my provider they blocked this biller from my account and told me that I could file a complaint with Consumer Affairs. Luckily I found this discrepancy before it went full cycle thru my phone provider, yet it had already been billed for a 2nd month thru the unauthorized company.

I was billed $19.95 on my March phone bill with AT&T. I tried calling ESB. but it rings and rings. No one ever answers the line. I have no idea who they are or why I have been billed for their services. In this economy, this is $20 I do not have. I spent lots of time on the phone trying to reach them and to sort it out with AT&T.

I received my AT&T monthly telephone bill this week and noticed it was much higher than normal. There was a $16.00 charge for "MyIDWatch" which I have never heard of and certainly did not order. After investigating this on the internet, I learned it is operated by IDL, a telecommunications company. I also came across a website dealing with this matter. I called my AT&T office and was told that the charge would be removed. But what about future charges? I am also filing my complaint with the FBI office in Jackson, MS since this seems to be a scam operation. If this continues, it will be an economic problem. I must wait and see if this charge appears on my next monthly statement.

I received my AT&T bill this month and there is a charge on my bill from this company for ring tones. My phone is not a cell phone and I have no ring tones. I am on disability and I have a lifeline on my phone and nothing else.

I thought I was protected because I put a password on my account. This is fraud and I am not going to pay this. I don't know how they got my home telephone number. Is there anything you can do to stop this from happening? A charge of $12.95 was added to my lifeline. Thank you.

In 2009, for several months, my AT&T/Bellsouth phone bill was charged for a Family Connect911.com setup fee. I did not authorize these charges. I asked them to stop. My phone bill was charged several months. They finally stopped, but my AT&T bill was not credited. Now AT&T says that I owe them over $100. I have called ILD Teleservices, but they said that I need to call Family Connect911 to get them to send in a credit.

I just opened our March statement and discovered this ILD charge on our bill. I haven't discussed this with anyone at AT&T nor ILD Teleservices. But I have read numerous complaints about them online. How in the world can AT&T get away with this and ILD Teleservices just arbitrarily tack on charges without authorization? Also, our Dish Network bill keeps oscillating from one figure one month to a higher figure the next. How are we supposed to stay on a budget? Our service contract expires in May and we will not renew. It has increased our bill by almost $15 and we try to stay to a strict budget. Dish Network varies from month to month between $23 to almost $64. This month our bundle has cost us $116.49 with this new ILD teleservices charge.

My business added a new location downstairs in July 09. It was in Sept when I noticed the bill had doubled. I was being charged by Webone, Linknetwork, ILD Tele and whatever flavor of the month they called it. I have made repeated verbal and written requests over the past 9 months and they show no respect, not even a return call. I continue to wait for that 2 billing cycles it will take to credit me back now this has perpetuated into hundreds of unauthorized charges. I want them all credited back or I will look for another phone service for my small business.

I embarrassingly reprimanded my staff for abusing the phone and we have our business at another site so no telephone purchases would ever be made at this shop. My bill is high enough and the wages I pay to the college girls is about $300 a week, I have had to cut down my staff and put a video monitoring device which cost me over $2K and implement phone codes to identify who is using the phone and what they are doing while at work. I feel horrible as an employer that I have to spend this type of money and subject such distrusting rules because no one remembers ever agreeing or signing up for such a thing, They have been with me for years and know I am the only one that orders anything.

ILD said I could purchase an audio or records from them to try to trace who gave the go ahead to add this. I declined, and asked to be reimbursed. I was told they could only do 3 months back. I said, "fine, just do it." That was in August! There is no credit, but if you look at my history, there are lots of similar names and charges on the page belonging to ILD from average $99 to $134. When I complained and put in my 5 requests, they only changed the name but each month there is still a charge. Verizon is the worst for business. My bill is average $400 and I only have 2 simple lines and a fax, no frills. Then when I need assistance, I am pawned off to a thief like ILD. If they are not responsible for them, then why did they bring them and help themselves to my hard-earned money?

On the bill dated March 19, 2010, there was a service to your company for the amount of $16.91. I never had anything to do with ILD Teleservices. Please do not charge me again. Thank you very much.

I received my February phone bill only to see it was much more than normal. I found a charge to ILD Teleservices on it. When I called them, they had my email address and said that somebody had ordered it. I never ordered it and no one has the ability to get on my email in my household. They don't know my password. ILD said they canceled it and gave me a confirmation number. However, I have now received my March phone bill and I am being told that the charge is now past due. I refuse to pay for something that I didn't order or even use. I'm trying to resolve w/ local phone company. In researching, I see that numerous people are seeing this charge pop up on their bills and haven't ordered ILD Teleservices. How can they continue to get away w/ this?

We were charged for 2 months on our local phone bill for Fam Con 911 Set Up fee and also Cybertube TV Monthly Fee. Our last phone bill says we owe $142 which is preposterous since I paid $42 in Feb and it is only March. We pay our bill on time every month and we do not use our local phone for anything but just phone calls. No movies online or any of this ridiculous stuff! Our internet company said we were not even online when these charges were supposedly put on our bill. I want everyone to know to lookout for this scam and don't let them charge you for this! This has caused much stress and arguments with my spouse and we are trying to figure out how and why this happened.

ILD Teleservices placed a charge on my Verizon phone bill, for a service that was not requested, authorized, or that would even work (ringtones for a land line), On Feb 22, 2010. When I called Verizon to question the bill, they informed me the charge was not a Verizon charge, but from a third party company. I requested a credit through Verizon, and filed a complaint through ILD Teleservices. I will have to wait to see what happens with my bill. The bigger issue is the question of why this company with a long history of scamming people, is allowed to continue unchecked. This is a complaint, rather than a request for help.

I received my AT&T statement that showed 3rd party billing for ILD Teleservices for 2 services that I did not order. I called ILD on 3/18/2010 and spoke to "Adrian", who said he would block both services (MonthlyRingtones, LLC and FamilyContact911). He said he was able to credit the one charge for MonthlyRingtones, but that I would need to call FamilyContact911 to receive the other credit. The person at FamilyContact911 said that my husband (they gave his name) ordered the services through an online form in early February 2010.

In order to receive credit for those charges, he wanted me to contact my ISP to have them email me (and then forward to contact911.com) that the IP address (that my husband supposedly used to fill out the online form) was not our home IP address. This is a scam. I will call AT&T tomorrow when they are open to have them issue credits for these charges.

Last month (Feb 2010), I had an odd charge on my Verizon land line phone bill for $14.95 for Enhanced Services Billing Inc. billed on behalf of Voicemail Services. There is no way I would sign up for voice mail on a land line, that is ridiculous. I called Verizon and they said they would block further charges. In my March Bil,l guess what, it's still there. I want this fixed once and for all. I saw that I am not the only one with this problem on this site. I would like to see this corporation get the "business" given to them.

I revived a charge of $14.95 on my AT& T phone bill from ILD Teleservices. They claimed that someone in the household went online and ordered the service. We did not have the capability to do that with no computer at the house. They said that they would credit it back and found another charge in March.

I was crammed with these charges. I have never authorized any charges from this company yet they still are charging me. I keep getting a 'setup' fee charged to my home phone. They refuse to stop. The charges keep my bill high and I can't pay it.

I called AT&T and said I would only be liable for my phone service through them. They also said they would make sure it was taken off. Beware and read all your bills!

I was billed by a third party provider on my monthly telephone bill from Century Link. (Employee Notification Scv charges) I never authorized this $14.95 + tax charge. I understand they have charged me for another month as well. I just spoke to someone and they have given me a cancellation number. At this moment, I do not believe I need you to help me, but I do think you should be aware of this company doing this.

I also was charged by another company called Paymentone corporation. I also called and they are giving me a credit. What is happening to the public getting these third party billings through our phone companies. I am a very alert 75 year old woman and am more than willing to help consumer affairs fight this. Please feel free to call me and if need be, I can be a witness for this cause.

My son called me from Walmart in Middlefield, OH. He didn't realize it was a local number and dialed 1 first. I got a recording giving his name and to accept the call I would be charged $17.95. I didn't know where he was calling from and whether it was an emergency or not so was put in the position of having to accept. He told me he couldn't hear the recording only a message saying the call was being put through. If he had, he would have hung up. This is a rip-off by this company and Walmart for letting this service on their phones. We paid it right away as they only gave us 2 weeks before charging a $15.00 late fee. I only hope more charges don't show up on my phone bill as has happened to others.

I noticed two charges on my company's phone bill (I am the bookkeeper.) for $49.95. Including taxes, this came to $107.39. We have no idea why these charges were made. On calling ILD, they agreed to credit the charges within 1-2 billing cycles. Essentially, they have taken our money for several months without interest and given us nothing in return.

An unknown thief used my wife's personal information over the net to add unwanted service to our AT&T phone bill. Fraudulent request was made on 1/25/2010 at 7:55PM. Inquiries answered by Total Contact Solutions, where no refund will be given unless victim can get AT&T to issue an email stating that stolen information could not have been sent from our home. This is an impossible request and wasted several hours and many phone calls. There is no way to be certain who may be responsible for stealing my wife's personal information. But since the company will not forgive fraudulent charges, instead threatening my credit rating, one wonders if it wasn't ILD/EMP Notification/Total Contact Solutions who perpetrated this sick practice.

Despite calling this company numerous times and having a block placed, I am continually getting a charge on my local telephone bill for services that I didn't authorize. This company isn't using any type of verification other than my published phone number and name to accept charges that are in turn billed to me. When contacting this company 3 different times, they have been rude and unhelpful. I have asked for a blocking service twice and it hasn't been done. I am still getting fraudulent charges from them. This should be illegal.

I received my phone bill from Verizon, and I noticed that there was change of $3.79 on my statement from a company called IDL Teleservices. I did not call this company for any service, and I heard of this company. I contact Verizon regarding this charge and informed the CSR regarding the charge. They agreed to credit my account. I also asked Verizon to block the number, but I was told by the CSR to contact IDL directly and request them to stop billing me.

This seems to be a weird thing for my telephone company to ask me to call this company directly to ask them to stop billing me. I believe Verizon is also at fault by doing business with IDL and allowing this company to operate in this manner. It is very frustrating to see this type of fraud happen in plain sight, and there is no law protecting the consumer.

There was a telemarketing phone call identifying them that they are calling for Yellow Pages. They asked my employee, who picked the phone, for verifying some of the information about the business. Employee denied and asked them to call back certain time and hung up. The telemarketing company called at lest five times within 15 minutes and made it sound like urgent or we will lose our account. This employee of mine ended up providing some information. As a result, my AT&T bill started showing a charge of $34.95.

It happened twice before I realized it and followed up on this. After going through several channels, I finally got to talk to the culprit company, World Web Pages. This company charged us for some services that we're still not sure what they are/were. We never received any mail from this company about explaining their services or charges to us.

After spending one full afternoon talking to their reps, they decided to give us a credit for it. Today, I received a statement from AT&T. There is a credit for one month bill from ILD (on behalf of World Web Pages I believe) but then there is another charge showing there. That means they did not credited the charges in full and charged me again for another month. I found it very upsetting. I called AT&T and explained the situation. They gave me credit for these charges and also put a block on third party billing on my account.

AT&T's rep explained about the government regulation allowing businesses bill for their services through local phone company. Government should now realized what it has resulted into specially company that can cheaply purchase a telemarketing service overseas to make fraudulent phone calls. There is a sure a way to fix this problem before it gets worse. Thanks to AT&T's rep named Dan who helped me finally to take care of this problem.

I spoke to Monica at ILD today, and she said she would block this company"ISP secure" from charging my AT&T account for a service that I did not order, and have been trying for the last 3 billing cycles to get cancelled, and have the charges reimbursed. Last month, I spoke to Jerry. This month, to Monica, and I can't remember who it was in January. You don't get to speak to ISP directly, you only get to speak with the billing company.

I believe that ISP is a fraudulent company, hiding behind ILD, or ILD is a fraudulent company, saying they are billing for ISP. Whichever the situation, they need to be stopped. There are so many complaints logged against them. I would think they would have been stopped before now. My hsuband and I are on a limited income, because we are both disabled, and I need to end this nightmare.

Today, for the third month in the row, I have been billed $14.98 plus tax for internet security download, that I never asked for, or downloaded. I have security through Windows Live One Care, and would have no need for this coverage. Each month, they charge my AT&T account for their service. Each month, I call and complain, and they promise to cancel and reimburse me, but on the next month, they do it again. This company according to all that I am reading, is a real scam, and illegally charging people and making a bundle.

Last month, I spoke to Jerry, and he promised to fix this. This month, I spoke to Monica, and she gave me a confirmation number of 13030. If they do this to a lot of people, they can get rich quick, and they need to be stopped. My husband and I are on a very limited income, as we are both disabled, and need every bit of our money each month. It is very distressing having to go through this each month.

AT&T is allowing an unauthorized charge from a company called ILD Teleservices at $49.95 a month. This is a scam from both companies. ILD Teleservices gave me a claim number. They have been billing our company for 2 years. Please help.

The financial crisis in these hard economic times, companies like us have already many expenses to keep up with. Companies like this need to be shut down for ripping off millions of people and companies.

My husband and I received our telephone bill this month from Century Link and found an added charge by ILD Teleservices, Inc. for $14.95 plus other charges. They said it was for movies ordered on our computer. I do not even have Internet service at home. When I called the customer service, they said I was "browsing" a website for movies on the computer and had filled out a request for that service. I have never looked at such a thing since I don't have a computer service. I was told the service would be "cancelled" and that we would receive a "refund" on our next phone bill. I have demanded they send me a copy of a signed agreement. I also have never received any verification online of any services I "supposedly" agreed on.

The company crammed unauthorized fees onto my debit card. I began receiving charges every day until the card had been cancelled. When I called to question the company, the customer service representative was rude and nasty. She was going to hang up on me until I continued to talk about what had transpired. I spent over an hour of my time on the phone trying to correct the situation. I had to cancel my debit card which already has automatic billing and is set up online for my billing payments.

Now, I will have to reset all my online bills and visit the bank to obtain a new card. This has been a huge inconvenience and this company should be investigated and put out of business. There is severe corruption happening and people need to be protected from criminals such as these.

We received a fraudulent charge of $14.95 on our phone bill from ILD Teleservices on behalf of a company 800321CONTACT. We never sign up for stuff on the web, so it couldn't have come from us. Calling the 800 number was frustrating and ineffective, as no one ever picked up. We finally went to the ildteleservices.com website, and we clicked on the link that said "Unhappy with a charge."

In doing this, you must enter your phone number, the date, and the exact amount of the charge. Do not enter the total including tax, only the net before tax ($14.95 in our case). Then enter "Don't recognize this charge." ILD said it would block the service, and a credit would appear in 1 or 2 billing cycles. We'll see.

The previous month, we got a similar fraudulent charge from USA Voice Mail, Inc., which was successfully disputed and refunded. We really need a law that says a third party can't sign you up for this kind of service without actually calling the phone number and getting a positive confirmation of the charge. The way it is, any joker can sign anyone in the phone book up.

We were charged $39.45 for charges that we did authorize. The company told us that we would have to give them our IP number in order to obtain credit. Our internet provider told us not to give our IP number to anyone. How can we get credit for this scam?

I received the Verizon phone bill this month, a short month, and the fees increased 150%. After reviewing the bill, I was billed through ILD via Verizon for "contact message system." A phone conversation with them accused an employee of mine of authorizing this service. Never would an employee OK a service without my approval. This service was for internet assistance for my computer, fax, and copy machines. Why would I authorize such service when I have expert service in my building?

After thinking about the scam, we did have a phone call 4 months ago asking permission to send a packet of information about computer services. How can this be interpreted as verbal acceptance for expensive service? How can we stop being scammed?

I was charged $15.62 by ILD Teleservices, which is a billing company representing a fraudulent company, Family Contact 911. The company is claiming that I signed up for their service and they gave me a false external IP address. They are refusing to refund me my money even though my Internet provider (Time Warner) told me that I had an address that was different from what this fraudulent company has stated.

I was charged for ID Lifeguards service on my phone bill by ILD Teleservices. Neither I nor anyone in my household ever ordered or authorized such services. $13.34 of illegal charges on my phone bill so far this month.

On our 02/2010 AT&T bill we received a third party charge from ILD for $7.57 for directory assistance. In January we had a called a long distance toll free number (a State of Michigan number). A recording had come on telling us the number was no longer in service and to call 10-15-15-800 for help. There was nothing in the recording to indicate that this was a directory assistance number. I called and found out that it was directory assistance and told them that was not what I needed. That cost me $7.57 and I have since learned that the toll free number I called is actually in service. The line was just busy.

I called ILD and talked with whoever answered the phone. She told me that the charges were valid. I told her that the company was not identified when told to call, that the number was actually a valid number, etc. She put me on hold. A supervisor, Jill, came on the line. She pretty much told me that I was wrong but they would still send me a check for $7.57 and put a third party block on my phone. She said I would have the check within 10 days.

We have 8 locations and continually are being harassed by ILD and other companies adding on additional charges for web hosting fees that we never ordered. AT&T tells us we have to pay AT&T and wait for ILD to reverse the charges. This is ridiculous! One bill had 3 different charges and we have to pay $150 to AT&T until ILD will be removed! They know they are lying because when you call their 800 number they immediately say they will credit. They lay in wait hoping the consumer will not notice the charges and so they can collect. What a scam! How do we stop this from happening and protect ourselves? I must pay employees to continually call AT&T and ILD to get these charges off our bills. It's turning into harassment. 6 times in the last month and over 8 locations. It wastes our time and wages as well as having to pay AT&T before we get credit from ILD.

Worldwebpages.net is billing through ILD teleservices.com who is billing through AT&T. We have never authorized Worldwebpages.net to bill this account. I listened to the tape that they claim to have committing us to the service which is a scam. These people should be shut down as they are committing fraud across state lines and using public utilities via 3rd party billing to commit a telemarketing scam. This is the second time that they have attempted to scam us out of money. AT&T will credit us but they cannot stop them from billing even though I have asked AT&T to put a third party block on my line. AT&T says they cannot. The last time ILD did this was over a year ago and they stopped for awhile but now they are back. I asked them to remove us from their records and never contact us again but they are back to their scandalous ways. Can't they be stopped? This is wrong!

We were charged $14.95 on our AT&T phone bill for there service that we did not sign up for. AT&T will take it off the bill but they should not be able to attach charges to a phone bill that you don't ask for.

This charge showed up on my AT&T bill for Feb 2010. I called, the CSR stated I signed up for it and that I set up my account via the email they sent me. I denied signing up and also receiving any email to set up an account. It sounds like this was something linked to maybe an online purchase during Christmas.

I went to a job interview 15 minutes from my house and I realized I forgot my cell phone. I luckily found a pay phone (a what?) and had no change of course, so I had the option of using my credit card. I needed to call the interview location which was 2 blocks from where I was calling from. I went ahead and called using my credit card. Then I called my girlfriend using same card. Cool. No problem, right? Two days later I'm looking at my bank statement online and saw three charges, $25.75, $23.28, $15.75. What is that?

Those were the charges for making a call on my credit card! 65 dollars for making 3 50-cent calls. The biggest scam in the world is happening right in front of us. It's sad that these pay phones are used by immigrants mainly to call home and they don't even really realize they are getting totally scammed like me. I was livid. I called the ILD Teleservices number and calmly got them to reverse the charges after threatening lawyer intervention and Consumer Affairs intervention. It blows my mind that these people work for this scammer company and don't think twice about the people they steal from. It is outright theft. That is my story. Beware!

They billed our Verizon line without permission. It is a scam. The fact is that they are a third party. I have spent four hours fixing this and asking AT&T to place on block on this activity, which by the way I was told that they do not have the capability at this time. I feel sorry for older people who are being ripped off by this. Off to Channel 7 news now to see if they want the story.

We received our monthly statement from Verizon and added onto the back page was a bill for $19.99 from ILD Teleservices Credit Find Inc. I've never even heard of them. I phoned their number and had the amount removed. I asked how they could bill us without our knowledge and was told we must have requested their services online or somewhere. That is a negative. Mind you, this is a monthly charge. I then phoned Verizon to let them know we will not be paying that portion of "their" bill. I again asked how they could do this and got nowhere. I asked how another company could piggyback their billing onto Verizon's statement and was basically told that's just they way it is.

The "statement" on the back page looks just like the rest of the Verizon statement. Does this happen when you reach a certain age and are confused by the multiple pages of the statement? It is wrong and highly unethical, if not illegal. How much kickback is Verizon getting for doing this? Why is not the ILD doing their own billing, so it does not look like part of the Verizon bill? There is a fishy smell to all of this. It appears from your website this had been going on for years. 2001 was the earliest I read. Why cannot something be done?

This company has been charging long distance calls to my AT&T account. I Have complained to AT&T numerous times and they say that by law, they are not allowed to block other carriers claims.

I have called ILD to stop this fraudulent practice and they keep saying they are putting a block in the number. But 2 or 3 months later, the new calls to diferent numbers and cities appeared on my AT&T bill.

At the beginning, the charges were between $7.00 to $16.00. But in the January bill, they have charged my account $35.66.

Please stop this company and investigate AT&T because they are also helping them to get away with this fraud. Thank you for your help. We all need to be reimbursed for all the money they have charged us.

We moved a phone line in November and incurred some charges so didn't notice until December Verizon bill that we had charges from ILD Teleservices for services we had never heard of or ordered. I called Verizon, who said I had to call ILD. I called ILD and waited on the phone for half hour to get someone, who said they would take care of it and they indeed credited the Nov & Dec on my Jan bill, but again billed me for January!

I called ILD again and Verizon tonight and spent 1 1/2 hours on phone. ILD said it just hasn't caught up which makes no sense since the credits are there for Nov & Dec. In the meantime, I have to pay this so Verizon doesn't report me to credit bureau. Verizon says they can't do anything. They did give me fraud number which I will call tomorrow, along with my attorney general. I am furious.

Scam billing. Bill on AT&T bill for $14.95 for some sort of emergency 911 notification that was supposedly ordered online from my computer ISP. The customer service representative refused to credit AT&T phone bill for charge. AT&T will not drop the charge referring me to this company. Caught in a dead end by a crook!

Not only did they submit charges $15.95 a pop, mind you two months in a row using my phone number and someone else's name and address but AT&T allowed this. AT&T stated it is not their problem to verify the information they just process it. They say its ILD's responsibility to verify information for an account I did not sign up for. They state that I will see a credit in 60 to 90 days!

I was billed 14.95 on my phone bill for this charged. I contacted the inquiry number on my phone bill only to get no straight answers other than I had apparently signed up for this service and was now responsible for the charges. At that time, I contacted my local phone company and learned that if a "3rd party block" is not requested, the telephone companies cannot decline these charges.

I was advised this was some type of "FCC regulation". At that time, I of course added this block and explained to the representative that the company had denied giving me credit. The young lady was nice enough to "recourse" or send the charges back to the company that billed me. (ILD) I did my research on this and apparently phone companies are required to immediately send these charges back to the "3rd party company" for customers in certain states. IE: FL NC etc.

I naturally do not live in one of those states but was lucky enough to speak with a helpful rep who went ahead and did so for me anyway. I also learned in my research that if a customer refuses to call the other company, has tried to call more than twice with no luck, or demands a "recourse" the phone company must oblige. This requires ILD or other "3rd party" companies to bill the so called customer separately. Hope this helps!

All of a sudden, there was this charge on my phone bill that I didn't sign up for. I am not paying for this service.

I did not know ILD. So I called them and asked who authorized their services and no one could tell me. Who knows how long I was charged for ILD services?

There were unauthorized charges on my Verizon phone bill for ID Select Security Primary Plan. I wasted my time on the phone with them. They would not credit the charges in full but fortunately Verizon did. I reminded ILD of their BBB rating of F which is well deserved.

I'm being billed $29.95 on my company phone bill for a service called VoIPMail plus, LLC. This has been going on for over 12 months. I never authorized this and I do not recognize the companies or service. Over $360 has been billed to my phone bill, unauthorized.

Charges started appearing on my AT&T bill in the amount of $16.13. I called to find out what these charges were for which by his explanation, I still don't know. I asked for verification that I ordered this service and was faxed a "confirmation" with a date of 9-4-09 at 7:04am. An IP address, name, address, phone, mother's maiden name and e-mail address were provided.

4) My mother's maiden name is not McCoy. I don't know anyone by that name.

I called and told them I had not put through this order for whatever. He asked for verification from my phone company on my IP address. AT&T cannot preform any customer service request without a big ordeal. They would not provide on their letterhead. This company, ILD, still owes me $32.26 and I want what is due me.

The disconnecting, it was outside of the department, and it was several lines damages for their co-workers.

I just recieved my AT&T phone bill, and I was being billed $19.99 from both companies--ILD Releservices and uscreditfind.com, both of which I have never heard of. I am 70 years old and have had no credit for over 30 years. How can AT&T put this bill on my account without authorization from me? I will lose my phone because I will not pay this.

My January telephone bill has unauthorized charges in the amount of $29.98 from IDL Teleservices which is a company that I am not familiar with.

A company I have never heard of has appeared on my December and January AT&T statement which is set-up on auto pay. Here's what's on the bill: PRECISION COMM INTL-WEBHOST MONTHLY FEE $42.50. This provider is not affiliated with AT&T.

I received a phone call asking for a company that had my phone number two years prior to my moving into my new home. Normally, I hang up on these guys (I wish I had this day), but I decided to listen. He told me that my company qualified for some tax credits and he would like to provide me with some information regarding these credits. I informed him that the phone number he dialed was a residential line and the company no longer existed. He said that was fine, that I could in fact qualify for those tax credits as an individual. Well, by now, I knew that he was full of it and I decided to play along.

I asked him to go ahead and send me some literature on the programs and he asked for my address. At no time did he mention any fee for the services, although I knew that there would probably be some after I initiated the process of getting these tax credits. He told me that a packet will be sent out and that I would be receiving it in a few days. He then wished me a nice day and said that he had to patch me through to an order confirmation line. I was put on hold for a few seconds and then a recording that sounded like the old micro machine man on crack started to blow through the disclaimer.

It was at that point that I found out that a $49.95 charge would be automatically added to my phone bill. I waited on the line after the disclaimer thinking that there was to be confirmation operator at the end of the message, no such luck. I immediately called AT&T and contested the charge before it had a chance to appear on my bill. I forgot about this until I received my AT&T bill. And sure enough, there was ILD for $49.95. I called AT&T back and they said that they did have a record of my phone call and they would have the charge removed. The only problem was that it was going to take three months.

I immediately called the phone number given for ILD. When I asked what I was being billed for, the woman on the line said that ILD was only an intermediary billing company and that she didn't know what services performance management solutions provided. I asked that the billing be stopped. I also informed her at that time that I would need her headquarters address and that there was no listing anywhere on the Internet for performance management solutions. I was going to report both companies to my state's Attorney General office as well as the Better Business Bureau. She gave me an address in Schaumburg, Illinois. This was all on December 19, 2009.

On January, I received another bill for AT&T and was not surprised to find ILD still charging me another $49.95 for a service that I ever received any information for follow up. I called ILD and politely asked that the service be cancelled. Melissa informed me that it had already been done and I asked for their headquarters address so I could send a letter of complaint at that time. Melissa then put me on hold while she looked up the information. I was transferred to Jessie and was given the same address as before. I informed Jessie to the fact that performance management solutions appeared to be a fake company and that I was going to need their contact information as well.

That's when Jessie told me that performance management solutions was in fact ILD. I had to ask her to repeat what she said because I had been told that ILD was not in any way affiliated with performance management solutions and was taken aback by this news. At a time when we are experiencing rampant unemployment and severe economic difficulties, I do not understand, nor appreciate the type of tactics used by this business on the consumers of this country. This type of predatory behavior must be stopped.

Was billed $49.95 on behalf of CBS Yellow Pages LLC on 12/11/2009 on my AT&T business bill. Charge was as follows: CBS Yellowpages-directory mth fee-prm. The charge was not authorized in any way, shape or form. Our business does not use any merchant service (although we get literally tons of annoying soliciting by merchant service companies daily) because we only accept cash. ILD is trying to steal $49.95 from my business.

The above named company charged a service fee to my AT&T bill in the amount of $19.99 for which I have no knowledge as to why it was done. I have never heard of this company. It appears it was on behalf of a company called US Credit Find-Credit Repair. I have no knowledge of either of these companies. This charge has increased my telephone bill to the point that I am considering disconnecting my phone service and just use my cell phone.

Unauthorized billing to my phone bill for services I did not ask for in the amount of $19.99. I do not want to spend one second dealing with this theft and will not pay it, so my phone bill will be delinquent and there may be late fees incurred. My phone will get shut off and I will have another heart attack and won't be able to get 911 help and could possibly die.

They put a bogus fee on my phone bill. It was billed on behalf of Family Contact 911, LLC. I have never heard of Family Contact 911, nor did I sign up for anything online. This is ridiculous that they can do this with no authorization. It cost us money we didn't plan to spend, for a service we did not order.

ILD placed 7 charges for three different scam companies. ILD defended the companies saying they have each gone through screening. Meanwhile, ILD placed the 7 charges on my Bell South/AT&T bill without authorization, totaling nearly $500. Although ILD and the companies they represent charged me without permission (trying to decide why I am not just saying they stole my money!), now, if I get all of my money back, it could take another 2 months! They don't have to provide AT&T with any type of proof that you approved the charge. Once they charge the first time, a rep at AT&T told me I could not stop the charge without shutting off my phone! Beginning early summer 2008, they have had my money.

I accepted a collect call which lasted under 4 min. I was billed by ILD for $28.82! I called them and they said that was a normal charge for such a call and all they could do was give me a "courtesy" discount of 25% for the call but would not refund the outrageous charges. They told me that the automated system was set up to tell me the cost of the call and I told her that the automated system told me it would cost $17.00 for up to 60 min. She told me that it was not correct and despite my pressing her for a refund, she was not willing to issue one.

They put a random $42.50 charge on my phone bill. I have never heard of them and I always say no to anyone on the phone trying to sell something, or hang up on them. I hope this problem is solved. I called and they are supposed to issue a refund and stop service. It is just scary that they are doing this.

This company posted a $14.95 monthly fee for some unknown service from Cybertube.tv to our phone bill. We did not sign up for anything. We had to pay the bill before we could take the time to challenge this.

ILD added unauthorized charges from two vendors to our phone bill. I check my monthly bill. I know this occurs frequently because I've read about many complaints. Sure enough, two unauthorized charges show up on my December phone bill. It's terrible that consumers need to proactively monitor their phone bill for scammers. These companies flat out lie and claim that someone authorized the charges. They have agreed to issue a refund within two billing cycles. However, it is extremely unethical practice to do this when they are aware that many of the vendors billing through them are known scammers. I can't believe they are allowed to stay in business.

ILD is a clearing house for companies who can't make a living the honest way. Why AT&T lets them use them to collect money for what is an illegal operation only goes to show that AT&T may not be on the up and up also.

This company has been charging our business $49.95 every month for the last 9 months. They apparently called the office and spoke to an employee who is a medical assistant, and obviously unauthorized to make such changes. The customer service rep I spoke to quickly credited the last bill's amount and has apparently put in a request for the remainder. The rep said I would be contacted in the next 24-48 hours by someone. It is astounding that AT&T would let this happen. Letting 3rd party companies bill customers on the sly through them is unethical. I am told it's not illegal. They're required by FTC to allow them. When you call AT&T about the charge, they give no info on who the company is and why they're charging us. It's unbelievable!

On December 26, 2009, ILD Teleservices put a $15.95 fee on our At&T statement, and we have no idea what it is for, and no one in this household authorized it! We also had a bill from The Billing Resource, for the amount of $8.23 put on our bill, that again, we did not authorize. Take this off our bill immediately, and stop this terrible scam!

I am being billed $29.90 by this company for 911 services or something that I did not request. The Representative said the service was an internet request on 10-15-09 . I asked for refund and was told that I would not get a refund. Must I pay for a service that I did not request?

I continually have to monitor my AT&T bill for all these fraudulent companies being attached to my phone bill each month. The latest one which is ILD telecommunications on my December 25th bill; before that, Enhance Billing Services and HBC Billing Services. This is unreal how AT&T allows this fraud to happen. I think like the banks AT&T should have some way of contacting the customer when these frauds occur. I am constantly on the go being a care giver for my husband who is in a nursing home at the time in his final stages of Alzheimer's and my 91-year old father who I have to take to his doctor's appointments and monitor his medications and care. I am retired and working part time to make ends meet. So far I have caught the extra fraudulent charges, I think, but having to have this added stress is too much. How can I get this monkey off my back?

On my December 19th phone bill, there was a fraudulent charge of $7.14. It said that we dialed ** number. We did not. This is the second fraud from AT&T. The other fraud company they allow to charge is Enhanced Services Billing. How can we allow AT&T to let these people do this? A lot of time and money has been spent with office staff having to follow-up and make sure the credits were applied back to us. We have to constantly monitor our phone bills to make sure there are no fraudulent charges.

They charged me $15.95 for Family 911 setup. The bill came through my land line bill as an "other provider" charge. I didn't ask for this service and am not interested in it at all.

I was reviewing my December Verizon phone charges online when I noticed a fee for Family 911 LLC of $13.56. The provider was listed as ILD teleservices. I thought at first that it might be a new one-time charge for 911 services but I decided to look at the November bill and saw the same charge. I checked the previous month's bill and I saw a similar charge for a few dollars more. I decided to call ILD to find out what that service was and advise them that I had not signed up for a new service. The representative I spoke to told me that the service had been requested by another household member. She also added that it was requested through the internet and that the household member may not be aware that they requested the service because it could have been from entering a contest or some other means. She also advised that it is important to read the fine print whenever you sign up or enter something on the internet.

I told her we did not want the service. She was most accommodating and after putting me on hold, she came back and said she would be sending a credit to my Verizon account for $41.85 which should appear on my Verizon bill. I emailed customer service at Verizon and they explained to me that the practice is called cramming. The Verizon representative also gave me the following tips to avoid being crammed in the future: first, avoid dialing unfamiliar 800 or 900 numbers. Second, read all fine print before filling out contest forms or coupon offers. Third, review each page of your bill carefully. Additionally, to avoid future instances of cramming, Verizon offers a service called Bill Block. There is no charge to add this service and no monthly charge. Just request it from customer service.

If this kind of thing is allowed, and AT&T won't do anything, then who is liable for fraud? I imagine that we will have to pay AT&T otherwise it will show up as delinquent on our part. What a great scam, get the phone company involved and then make a great deal of money.

I spent a day in northern PA (Sullivan County, Fox Township) to visit with my family the day after Christmas. There is no phone in the house, nor is there cell phone signal so I drove to Hillsgrove, the closest "town", to use the payphone to call my neighbor and check on my dogs. When I tried to use the coin operated pay phone I repeatedly was greeted by a rapid busy signal.

I called the operator to find out why I was unable to make a standard coin call and was told I had to charge the call to my debit card, coins didn't work. Well that was exasperating enough, but when I saw the amount charged by IDL on my checking account today I was flabergasted! $16 for less than 2 minutes! Plus a $5 charge that they said was a "holding" charge and would come off. $16 for 2 minutes? SERIOUSLY? This is a racket for certain!

I know that I'm stuck, screwed out of that money but I wanted to post my experience in hopes of showing this company for the scammers they are. These inflated rates are shameful, I can't believe they can get away with this! Always ask through whom any call is being processed when using a pay phone to make long distance calls.

I tried to find out a rate but the operator was rude, and all I wanted to do was call about my dogs. I had NO CHOICE BUT to call from a pay phone due to my location at the time. I contacted the company, told them that the charge was outrageous and they said they'd refund me 25% which amounted to $4, WOW. Sad, sad that companies can get away with this, it's just short of extortion.

BOTTOM LINE THEY ARE (SPAM) OR JUNK MAIL ON THE INTERNET, I don't know how but they attached them selfs to my phone bill. AT&T for what ever reason an monitor companies that bill for services. I had never filled out an aplacation nor did I get any type of letter or e-mail saying that they were going to be on my phone bill. Total Enhanced Services Billing Inc 14.12

I am retired and have my land line because I have an alarm system. If it wasn't for that reason I would get rid of it in a heart beat. This should not be happening and it needs to stop. All the complaints online about this company makes me wonder how they stay in business.

Our lawyer is preparing a lawsuit against ILD Teleservices.

I usually use internet service from work when needed. I have difficulty paying bills that are truthful and do not need bills that are given to me for which I did not order. I refuse to pay for something I did not order. Customer should be protected better from bogus charges.

I received my local AT&T phone bill today with a $7.68 charge on it from ILD Teleservices. It referenced some kind of directory assistance charge for calling 10 15 15 800. I don't know what this service is. I did not make any call to this directory assistance and know that its totally bogus.

I immediately called them and the guy I talked to was a jerk. He couldn't tell me what the charge was for even after I insisted I did not make any calls. I was very firm with him and insisted he immediately remove the charge from my bill because I knew it was bogus. He said he would be issuing a refund check. We'll see.

I have since read several complaints about this company. I have also read ILD responses to recent complaints and I am still convinced this is a scam. Bogus charge of $7.68 on my local phone bill.

I received my phone bill today and it had a charge of 7.59. I called At&t and they said it was a charge from a third party and I had to contact them. I told AT&T that no charges should ever be put on my bill without my authorization. I called ILD services to get it removed and they said they were a directory assistance company and I called them. That is not true. We never use directory assistance and for long distance we use our cell phones.

I had to forward a email from My internet provider to prove the email they received was NOT from my location. The local phone company should take the word of the customer over a third party co. The local co. should require the third party to prove charges in disbute

My AT&T phone arrived today 12/14/2009 with a fraudulent, unauthorized charge from a company I never heard of. $19.99 was charged on 11/28/2009 for ILD Teleservices, Inc. for what is listed on my phone bill as "Billed on behalf of USCREDITFIND.COM.LLC" for "USCREDITFIND-CREDIT REPAIR SVC MO FEE". I never heard of this company and never authorized or asked for this service, which I do not even know what it is. I think the $19.99 is not only a bogus, fraudulent charge, but has also increased other charges on my bill (such as taxes, surcharges, etc.).

How can this company get away with charging $33 for a 6 minute collect call. It was an emergency situation and my mom had to call me from the airport. This company epitomizes the phrase "kick them when their down." What a travesty that they are allowed rip off consumers. Shut them down!!!

They call said they were at&t trying to updated our information and asked to speak to the owner or manager My assistant said she could help them they took here information and told here that I had contacted them to do this.then my phone bill was billed $42.95. I callled them and they told me that that had athurization from my Assitant manage to do so. I told them I am the only wont to authorize this and have spoken to AT&T and they were takeing this off my bill. They repeated they had My assitants authorization and gave me the date that she did so. I told them good luck getting paid.

I asked for her Supervisor. First she said no one is there and she would call me back, then later she said there is no supervisior, just someone like her at nights. She was very rude and told me that I kept cutting her off and then when I stopped talking she refused to start talking until I said,"hello, are you there?" This happened at least 5 times.

I then called my telephone co and they said they would take care of everything and send the charges back to them and would not have to worry and they put a block on my phone to prevent this from happening again. I am waiting for my next bill to see if these charges have been taken care of. This company is truly a fraud! Please investigate them!

deceptive and illegal I would think.

I
call AT&T and disputed this charge. They took it off of my account, I also
call IDL Teleservices and demanded they
give me a credit for $42.95. I am not
sure if they will do this. I also tried
to reach the FCC to report them for this illegal practice, without success so far, their phone remains busy, busy.
Something should be done about these
companies that advertise free anything and end up chargeing you credit card or

account for their product.

Received AT&T phone bill with long distance charges from ILD TeleServices. Somehow ILD slammed their long distance service on us. We did not order nor heard of ILD Teleservices before we got our phone bill. AT&T was able to dispute ILD charges & swith us back to AT&T.

Employee Notification said I had requested the service and even had a date-time-IP address and would not reverse the charge unless I sent them a letter from AT&T stating that the IP address in question did not belong to me.

BE AWARE!

I don't know how ILD got on my bill, but the phone they got attached to is a phone at my bar/restaurant that has a block for long distance and is not used for any other purposes except emergencies. Lucky for me I check my bills and I know the approximate monthly amount for this phone. I was shocked and ****** off when I saw this charge of $42.50. That's more than my entire bill!

I called them, ILD, and someone with a very heavy accent said that they would take it off my bill. I asked what they were and she said they were web page service and asked if I need them to set up my web page! How did they get on my AT&T phone bill? I'm calling AT&T and opting out of my contract with them. They violated our agreement as far as I'm concerned.

Everyone, watch your bills! This is the second time AT&T has snuck services onto me that I don't want. I have three phones with them and I'm getting them all switched over to anyone who will take my business! Lucky for me I caught it at the time, but probably lots of people won't. This is a scam with AT&T and ILD, whoever they are!

They say they will reverse the charges, but usually don't take any action. Be sure if possible not to pay the phone company, as they know most of these are fraud and usually will let you separate the charges from your regular bill.

i was charged 9.20 for a call that i did not make on my credit card. lost funds. unable to pay rent

How many people are being ripped off by this company and how come the goverment is allowing this to happen?

I received my normal home telephone and internet service bill from AT & T and noticed right away there were additional charges which I had not authorized or requested. I contact ILD Teleservices by phone to see what it even was and how they got it added to my telephone bill. The customer service rep said I had filled out a 2 page application on line on such and such date at 4:08 a.m. and even had the external IP address for the computer used to create the account. Of course, it was not me nor my computer used. They informed me I had to go thru AT&T tech support to verify that the IP address used was not my IP address before they would cancel the service and credit my account. I was on the telephone for over 2 years and the best solution given was AT&T was remove the charge and cancel any 3rd party billing in the future. Of course, if ILD Teleservices to bill me directly that is a whole different story. The one major sad point of this is that AT & T could identify the computer used to create the fraudulent account in my name but would do nothing. It is left in my hands. If I receive further billing I will probably have to seek the assistance of a lawyer.

I get the phone bill the other day, A 2 minute call,and ILD charges me $15.08 +county tax,fcc tax,state tax.

Told this roxanne she was working for a bunch of crooks,And I was disputing the charges.

I was never informed of the cost of the call. Had she said 7.54 a minute,I would have bought gas and drove!!My wife was 65 miles away.

I see where this place has got a lot of complaints.
Tell me how a place like this can mess people over and keep on keeping on?
I am furious about being charged this!!
Who sets these rates?

If I came to a house and charged 7.54 a minute, I would have a bruise on my butt from the door knob. Know what I mean?

Just is not right that this kind of stuff goes on and no one sets them straight I think you should look in to this place and pull some paper work on them.

Thanks for taking the time to read this.

I take phone customer complaints every day. The charges from ILD/ESBI/USBI/Vartech/ETC are called 3rd party charges. Call your phone company and have a cramming block added to your account TODAY! It will prevent 90% of the charges from these companies.

After reacing this representative for ILD (Adrian) I was told that these charges of $272.93 needed to be paid and I explained to him (repeatedly) that I didn't permission/or authorization to accept these charges (since I was at work). I feel that ILD should have contacted me, especially since they informed me that this had been happening over a periood of time. I don't feel I should have to submit payment for charges that I DIDNT AUTHORIZE!! I am not going to pay this and ILD should be more concerned with establishing a LEGAL and positive relationship with the customer, instead of allowing ANYONE to except charges on a customers account. I wonder how Mr. Fed Lloyd would feel if someone excepted charges on his line without his knowledge. Mr. Lloyd would YOU just pay them?????????

I discovered charges to my AT&T bill totaling $74.75 for services I never ordered or had ever heard of! When I first contacted ILD Teleservices I was told that the charge was for "Employee Notification Services". Upon further questioning I was informed that the service is used to notify employees in case of an emergency. When I asked what 'employees' were to be notified I was told that MY employees were to be notified!!! I don't have any employees! This is my home phone bill and I don't own a business. I have been jumping through hoops trying to get this resolved and am still trying.

This is a Telephone Comp for the Correction Facility in Meridian Ms. They cut my Child off from collect calling me because ILD Teleseriveces, Inc. said that there was Aduustments to my AT&T Bill meaning they were denied payment. I call AT&T and they say they were not denied. But still now my child can not call me unless I prepay. This is wrong and I should not have to prepay because I never denied them. Infinity say's I am now on this prepay list perminitly and there is no way to change it. This is so wrong its not even funny.

received a 415.95 charge on my Verzion bill. When I contacted the company, I was told I filled out an online registration. I called as soon as it was charged on my bill. I was given a cancellation number that is effective immediately. I will wait to see if it is removed next month. My payment to Verizon will be minus this charge.

Added charges to my ATT phone bill without authorization. I have been charged 14.95 for the last two months without justification as I have never requested anything from this company

I will be getting a refund check for the 2 months they charged me, but have spoken to other business owners who have experienced the same with this company.

Our AT&T monthly bill had an additional charge of $49.95 for website hosting which was never authorized. AT&T was absolutely useless in resolving this bill from our statement insisting it was our responsibility to contact ILD and gather information to remove this charge. I wasted personal time to remedy this wrong which should never have showed up on our AT&T statement in the first place. All they tried to do was upsell new services. Totally disgusted with AT&T in allowing such business practices.

I was switched from my local & long distance carrier Verizon to "Communications Network" with new billing via "ILD Teleservices Inc." without my approval. When I called the 800- on my bill they said they would playback a recording authorizing them to switch the long distance carrier, but they could not do it right away but they would call me back, and I am still waiting! I company was fraudulently billed over $1200 and I caught this on the first month!

I told her the issue and she said I would get a refund in a week or so and she would put a block on my phone to eliminate furure charges. This is obviously "cramming" and if it happens again I will cancel my account with Qwest. It should be illegal to do this and my carrier should not allow it to happen. The consequences are that, I will pay my phone bill and expect to be refunded as ILD said. If not I will cancel my Qwest account. I'll not allow this to occur again.

Foreign visitors to our home phoned collect, 18 miles away, for directions. The automatic operator who intervened provided no opportunity to advise the caller to contact us some other way. This would normally be a loval call but was billed as $17.95, which is outrageous! Besides the monetary "ouch" tourism to our area is adversely affected by such obvious rip-offs.

I recently noticed on my last AT&T bill that an extra $16.00 had been added. I checked and it was for a 3rd party servicer. I do not have a home phone - the phone line is for the computer DSL only. I called AT&T and they said there was nothing they could do beyond blocking all other 3rd party billers. They said I had to call ILD to dispute the charges. I called and spoke with someone named Erica. She said that someone had to have signed up for the service - some sort of reverse 911 or something. She put a stop to any future billing but said that I needed to call AT&T again to get the external IP address of the computer that was used to sign up for the service. She gave me the IP address that was used with the day and exact time that it was done. That was a work day and no one was home at 12:33pm. I spoke with Megan at AT&T DSL technical support and she was wonderful. Not only did she call me back when she said she would, she went the extra mile to research how to determine what the IP address was on that particular day. She found that the computer wasn't used at all that day and then called AT&T billing and had them reverse the charge.

I called ILD back to tell them that the computer hadn't been used and the man that answered said that obviously someone had my e-mail address and other information so I should look into someone using my info fraudulently. I believe they are the ones using my info fraudulently as I have had no other issues like this. ILD should not make the consumer prove that they filled the info - they should have to prove that I did sign up for their service. Obviously, citing the computer that was used was intended to convince me that someone had signed up for the service. I wonder how many people have paid the bill because they either didn't have the time to pursue the matter or gave up after AT&T said there was "nothing they could do" or decided it was only 16 bucks so they put a block on it but paid the bill. This company needs to be invcestigated and AT&T needs to side with the consumer and have a way to deal with this. From looking at other posts, I am not the only one this has happened to.

When I received my at&t phone bill, dated 11/2/09 there was a charge of $14.95 from ILD Teleservices, Inc. I called them at the number listed - 1-800-433-4518. I spoke to a person and was told that he would cancel future charges, but I had to pay the current one. I have no idea what this charge is. I then called my phone company and after being transferred to 4 different people, I finally found someone to delete the charge from my bill; however, I was told that ILD Teleservices, Inc. will probably bill me separately. I feel as if I've been scammed and am extremely upset by this type of a system. How any business can arbitrarily have at&t bill individuals without listing what the bill describes is unconscionable. It seems that this company has gotten away with these charges in the past and I will probably have to pay this charge because I do not want my credit rating ruined. In my opinion this type of business should not be allowed.

This month I see the charge again. I work in a very small office. No one has ordered this service. This is nothing but a scam.

We got a charge on our latest ATT bill for 2 months of "setup fees" for this, billed thru ILD Teleservices(1-800-433-4518). I called ATT. they refused to do anything. They said I had to call ILD. I did. They refused to do anything - they are a "billing service" only. They said my husband had authorized it. He did not. They gave the number for to contact familycontacts911 direct 877-269-8725. Since this 877 is is a know scam #, I was concerned, but we had no choice but to call. They said my husband had filled out an online form and they sent him an email confirmation. However, the email they sent it to (you have to ask them what email thye sent it to) was not his email. It is an aol account, and anyone could have set it up. They tried to say they'd just cancel the service, but that would still leave us with two $12.95 charges that were never authorized. After some pressure, they said they'd cancel all the charges, but it would take 2 or 3 "billing cycles". It is ridiculous that AT&T allows this, but it might be an FTC loophole. I am sending info to our Attorney General and ATT along with printouts from this site and another one. Hopefully it will go on thru the channels and get this stopped. Don't pay for this and contest it ASAP. Maybe they are going thru various phone companies and getting enough unsuspecting customers to pay to make it worth their while until the phone company dumps them.

I have been charged through my phone bill [At&T] several times by ILD and I never ordered the service, I had a 10 dollar a month home phone account, somehow they [ILD] claims that "someone" added my home phone number through the website, that is what the first operator Rebecca told me, she said my home address did not match what they had in their files. I am on a tight budget and rarely even made calls on that phone yet ILD managed to bill me 15 dollars the first time.

I called and complained to At&T and they could not help me so they made me call ILD, which I did and later I was credited for the money but then the following month I was billed even more money it was 22 dollars and I have not been able to resolve it, after calling again and complaining they were like robots the second time around sounded like they were dealing with many other complaints because they were ready with excuses and really did not want to help me out.

The operators were rude and I have never been credited the money they pulled out of my account. Also simular to another claim, I was overcharged when someone called me it was an emergency collect call and I was billed 35 dollars for a less then 10 min. collect call from the same area. I am complaining about ILD just billing people for service that they never ordered but also At& T should protect it's customers, I have no idea how they could allow another company to just latch on to the account! I am not rich, money is very tight and I had to pay for something I never ordered.

I used a public telephone with my credit card. The call was made from reagan airport to a virgina fix number. Each call was for a max of 3 minutes. They charged me US$ 21 each call. US$ 63 for 8 minutes call, not acceptable

My son called me collect from a pay phone in front of Wal-mart in Niles Michigan. He was stranded and could not get a hold of his wife. We talked for approx 4 minutes. Just long enough for him to ask me to keep calling her cell until I got through. When someone calls and is out of town you automatically accept the charges. I did question the need for a credit card in my head but when you don't know what is going on (he never calls collect) you go ahead and accept.

I did tell him I wasn't staying on the line because I had an experience 20 years ago with a pay phone in Ohio. Sure enough, I was billed 22.11 cents for a 4 minute call. I am disappointed that this theft is legal! I have written to Wal-mart and requested them to remove the phone as it is like having a thief in their store. This is definately another lesson learned late in life.

Today i looked over the internet bill and i found i had been charged 31.25 by ILD teleservices. I have an AT&T internet account by the way. Right away i knew these charges were fradulent, so i called AT&T and had the charges cancelled. This is a SCAM, people be warned, if you get any charges like this on your phone bill, call your internet service provider immediately and get the charge cancelled. complain, do anything to get your voice heard... stop this scam

I noticed a charge for $7.40 on my Qwest phone bill for DIR ASST, for 1 minute at the rate of $5.49. In addition a charge of $1.65 was charged thee very same day referencing CARRIER ADMINSTRTV FEE.

I want to know how they got my telephone number and how Qwest allowed them to use them as a billing service. They had to have gotten my phone number from my telephone carrier, Qwest. This is fraud, plain and simple. I did not sign up for this service, and I am mystified how something like this can even happen.

This deceptive billing practice must be stopped immediately by whatever legal means possible. I believe my telephone carrier has a hand in this practice also.

Thank you.

This is at least the 3rd time in the last couple of years that we have had charges by either ILD or ESBI or both on our Verizon home phone bill. We call each time and are told that "mr.smith" signed up for "x services" on line and that is how we got the charges. We then explain we don't know who "mr. smith" is and we don't know what the supposed services are and have been reimbursed. I have been assured that our number is out of their system but then after a good amount of time it's back on our phone bill. We shouldn't have to keep worrying over our bills because of some unethical company. Verizon should also do a better job of keeping this SCAM out of our phone bill.

This is nothing more than a scam that innocent people are being subjected to and I don't see how they are allowed to stay in business.

I want to know how to be rid of them permantly. I only order things from reputable websites and never anything that requires me to sign up for other stuff first and I never click on links in spoof/phishing emails. I copy all the details to a forwarded email and send to the real website so they can disable the spoofs. I am not ignorant and do not appreciate these people assuming I am and that I will just assume they are right and I am wrong. I NEVER signed up for anything that would be added to my phone bill; it's high enough as it is.

Five unauthorized charges appear on my phone bill 19 of each month form March-July, 2009. I did not authorize any transaction of this kind on my account. Please review and adjust my account accordingly

This company ripped me for 4 x $16.07 and cheerfully agreed to "refund" my money after being confronted with the scam. These companies need to be put out of business, sorry to put the foreign telephone operators that answer the complaints out of a job, but that's the way things happen.

Telemarketer contacted me about a free trial service. I asked at least two times if the on-going monthly charges would be automatically billed after the free trial period. She said definitely NOT...that I would have to respond to authorize the charges if I decided to continue with the service. That was a lie, as I now have two months worth of services showing on my September ATT bill.

A charge of $39.99 magically appeared on my AT&T business phone bill. I am the sole owner and have never authorized any account to be billed. My web hosting is with another firm, and my internet is with AT&T. I'm as mad at AT&T! Who are they to bill for anything other than their services? My electricity company can't accept charges for my gas company!

Company fraudulently billed us for webhost monthly fee when we NEVER purchase advertising or networking services. We were charged 49.95 for 2 months.

That is current situation.

AT&T claims it is forced by FCC rules to act as a billing agent for these types of companies (ILD and its customers) even though it has no business relationship with them. ILD claims it merely serves businesses that give it requests to bill phone users on their behalves and does not control the accuracy of the requests.

In looking at the comments on the consumeraffairs.com site, it is clear that there is a massive consumer fraud ongoing. I would urge all who believe they have fraudulent charges on their phone bills to contact the FCC, their phone carriers and decline also to pay any fraudulent charges immediately with their own phone companies.

We were billed for 2 charges from onlineyellow pages through ILD Telecommunications. The services charged for were not authorized from anyone in our company. The charges appeared randomly on our Embarq phone bill. This is the 2nd time this happened. We will supposedly be credited for the amount in 1-2 billing cycles after I spoke to onlineyellow pages.

Fight or Farm Town on FaceBook. It was a real hassle to get it removed then, and now I find it again on my current bill.

I had a mystery charge of $7.68 on my AT&T phone bill from ILD Services. I contacted the number listed for billing questions and was told that someone used their directory assistance service on July 29 at 10:09 am. The alleged caller would have had to dial 10 15 15 -- to use their service. Truth be told, my husband and I were both at work at the time and whenever we need to know a phone number, we go to whitepages.com. I called the company back to tell them there is no way that call could have been made and was told their policy was to issue a refund for disputed calls. They (her name was Jennifer) said I should receive a check within 10 calendar days. They asked if I had contacted my phone company yet and I replied "no."

That made me suspicious so I called AT&T to ask about the charges. I was told by the customer service person that I should call ILD and make sure that this is not a subscription that I had somehow "authorized" which would make the charges recur each month. I called the same 800 number for ILD and made the inquiry. The person who answered told me that this was not a subscription, just a one time call. She also noted that I was speaking directly now with ILD and the previous people I had spoke to were from the company who actually billed me. Strange, because I dialed the exact same numbers and pressed the exact same options. I won't hold my breath for a refund check.

I sympathize with others who have been duped with recurring charges. The AT&T rep said she was amazed how easy it was for a third party to get charges placed on a phone bill... something like getting you to enter your phone number on an internet pop up ad is about all it takes. They can then go back and show you "signed up" for their services. Seems to me that that should have a little more info than your phone number to be able to bill you. I may be out the $7.68 they billed me, plus 43 minutes of my time trying to get it resolved. Only time will tell if the check shows up.

ILD has been billing my business for $32.20 each month. When I noticed this charge I called ILD and they referred me to Flash Web. Flash web then stated that authorization was made for this business phone. I am the owner and have never made authorization for any such charges! $354.20 charges on my business phone of a web service that was never authorized.