Best Mortgage Lenders
Not everyone can buy their home in cash. For most of us, we need to take out a mortgage in order to afford our homes. With the hundreds of mortgage companies on the market, it can feel overwhelming to decide which mortgage company is best for you.
The best mortgage lenders have competitive rates, a variety of mortgage products, a straightforward process and wide availability.
To make our top picks, the ConsumerAffairs Research Team vetted 66 mortgage companies reviewed by more than 5,478 people in the last year. You can read our full methodology to learn more about how we compared different lenders and chose our top picks.
Note that our picks may be Authorized Partners who compensate us. This does not affect our recommendations or evaluations but may impact the order in which companies appear.
- Our recommendations are based on what reviewers say.
- 4,246,788 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Current mortgage rates
Rates are effective 06/10/2023 and are subject to change without notice. APR shown is provided by a partner of ConsumerAffairs.
| Product | APR | |
|---|---|---|
| 7.328%0.12% | Get Rates | |
The APR shown of 7.328% is available for a 30-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%. | ||
| 7.038%0.0% | Get Rates | |
The APR shown of 7.038% is available for a 20-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%. | ||
| 6.118%0.0% | Get Rates | |
The APR shown of 6.118% is available for a 30-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%. | ||
| 6.377%0.0% | Get Rates | |
The APR shown of 6.377% is available for a 10-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%. | ||
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Rates are subject to change, Use is subject to Terms of Use
 New American Funding |  Rocket Mortgage |  AmeriSave Mortgage |  nbkc bank |  Better Mortgage |  Zillow Home Loans, LLC |  Homefinity |  Cardinal Financial |  Network Capital Funding Corporation |  Morty | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating | 4.9 | 4.0 | 4.7 | 4.8 | 4.3 | 4.0 | 4.6 | 4.8 | 4.8 | 4.2 |
| # of reviews | 795 | 1,183 | 5,407 | 60 | 387 | 115 | 110 | 68 | 1,117 | 47 |
| Purchase options | FHA, USDA, conventional, refinance, HELOC and reverse | Conventional, jumbo, FHA and VA loans | FHA, VA and USDA loans | Conventional, FHA, VA, new construction, HELOC and refinancing | Conventional and jumbo loans | Conventional, VA and FHA loans | Conventional, FHA and VA loans | FHA, VA, USDA jumbo and conventional loans | Conventional, FHA, VA and refinancing | Conventional and jumbo loans |
| Refinancing options | Cash-out, rate and term, cash-in | Cash-out, rate and term | Cash-out, rate and term | Cash-out, rate and term | Cash-out, rate and term | Varies by state | Cash-out, rate and term | Cash-out, rate and term | Cash-out, rate and term | Rate and term (only with previous mortgage through Morty) |
| Minimum credit score | 580 to 640 | 580 to 620 | 600 to 620 | Varies | 620 | Undisclosed | 580 | Undisclosed | 580 to 620 | 620 |
| Maximum loan amount | Undisclosed | $2.5 million | $1.5 million | Undisclosed | Undisclosed | Undisclosed | Undisclosed | Undisclosed | Undisclosed | $2 million |
| Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews | Read Reviews |
Compare our top 10 mortgage companies
Your mortgage lender should be your partner during every step in the home financing (or refinancing) process, offering advice and answering questions to help you feel confident in your decision.
- Loan types: Conventional, FHA, VA, USDA, refinancing, reverse mortgages, etc.
- Minimum FICO score: 580 to 640
- Minimum down payment: 0% to 5%
- NMLS ID 6606
New American Funding is a tech-driven mortgage company that works with borrowers from different backgrounds. You can complete the entire application online, and preapproval typically takes a day or two. The company works with lenders across the credit score spectrum, so you may be able to qualify even if you have poor credit (through its I CAN program).
Borrowers can get a variety of mortgage loans with New American Funding, including conventional, FHA, USDA and refinancing. Reverse mortgages and home equity loans are also available, as are zero-down payment options.
A team of loan officers helps find the best mortgage option for you. Closing times vary, but there is a close-on-time guarantee. New American Funding services loans after closing, helping you maintain your lender relationship.
- What we like
- Close-on-time guarantee
- Options for people with nontraditional credit history
- Helpful loan officers for first-time homebuyers
- What to consider
- Select fees will apply
- May have to pay points to keep mortgage rate
- Few physical branches
- What reviewers say
- Many ConsumerAffairs readers report they had a great experience overall. Many noted the company’s loan officers are helpful throughout the homebuying process, which is especially beneficial for first-time buyers. “They made us feel like we really mattered and weren’t just a number, like most loan companies make you feel. That says a lot in today’s mortgage arena,” Brenda in New Mexico said after refinancing with New American Funding.
- Loan types: Conventional, jumbo, FHA, VA and refinancing
- Minimum FICO score: 580 to 620
- Minimum down payment: 0% to 5%
- NMLS ID 3030
Rocket Mortgage is an online mortgage company developed by one of the largest national lenders (Quicken Loans). Loans are available nationwide. Borrowers can get conventional, jumbo and some government-backed loans with a rate lock of 90 days. No HELOC loans are available, but home equity loans are.
The application process takes place entirely online. The minimum credit score required depends on the type of loan you’re interested in (lower for FHA and VA). It can take up to three days to get preapproved, and the time to close averages between 30 and 45 days.
- What we like
- Mortgage options for borrowers with lower credit scores
- Fast approval and closing
- Nationwide availability
- What to consider
- No HELOCs available
- No in-person services
- What reviewers say
- ConsumerAffairs readers who used Rocket Mortgage appreciate its simple process. “All I needed to do was sign permission and they obtained all the necessary information. There was no need to look for pay stubs [or] W-2 forms and fax or email them,” Teresa in Georgia said.
Everything is online except for home inspection and final closing, according to Liviu in New Jersey, who refinanced with Rocket Mortgage recently. “As someone who doesn't want to endlessly talk on the phone with salespeople — I completely appreciate this process,” Liviu said, “and the rates were among the best I got.”
- Loan types: Adjustable or fixed-rate conventional, FHA, VA, USDA and cash-out refinancing
- Minimum FICO score: 600 to 620
- Minimum down payment: 0% to 3.5%
- NMLS ID 1168
AmeriSave is a direct lender in 49 states (not New York) and Washington, D.C. It has a relatively easy-to-navigate online application, helpful loan officers and competitive interest rates.
If you’re buying a house, you can get pre-qualified and close on the loan in as little as 25 days. Refinancing can be completed in less than a month.
Borrowers will need a minimum credit score of 600 (620 for some mortgages) and a down payment of up to 3.5%. Multiple mortgage options are available, including government-backed and conventional loans. Home equity loans and HELOCs are available as well.
The application process takes place entirely online, so if you want an in-person option, you’ll need to use another lender. There are no origination or application fees for mortgages (fees do apply for HELOCs and home equity loans), but you will need to pay closing costs up to 5%.
- What we like
- Variety of loan options
- No origination or application fees
- Fast closing times
- What to consider
- No in-person branches
- Not available in New York
- What do reviewers say
- Overall, borrowers are pleased with AmeriSave. “Everything was perfect and just what they promised is what I got,” Evvy in Illinois said. Another reviewer, Maria in Pennsylvania, chose AmeriSave because the rep could give a ballpark loan estimate without running a full credit report: “Everybody else wants to run your credit, so that's a big difference for me. I also had questions throughout the process, and the guy I worked with was knowledgeable and helpful. Above all, he listened to what I needed and gave me very fair options for me to choose from.”
- Loan types: Conventional, jumbo, FHA, VA, and refinancing
- Minimum FICO score: 620
- Minimum down payment: Varies
- NMLS ID 409631
Nbkc bank offers mortgages, car loans, personal loans and bridge loans. If you’re shopping for a mortgage, you can choose from conventional, new construction, FHA and VA loans. The bank also offers HELOCs and refinancing options.
The credit score and minimum down payment you’ll need aren’t disclosed; you’ll need to apply or contact the bank directly for that information. You’ll also need to apply or contact the bank to find out any fees. Preapproval time and days to close can vary.
The bank is based in Kansas City but offers online lending services in all 50 U.S. states. However, if you’re looking for a HELOC, you must reside in the Kansas City metro area.
- What we like
- Loans available nationwide
- Online and in-person options
- New construction loans available
- What to consider
- Lack of transparency around fees and other requirements
- HELOCs only available in a limited area
- What reviewers say
- Many ConsumerAffairs readers are repeat customers of nbkc bank and highlight its quality customer service, competitive rates and fast process. Tom in Washington has completed refinance and purchase transactions through nbkc, and both were positive experiences. “A minimum of paperwork setting things up was required from me. The process was always on time as promised, and Matt stayed on top of things at all times and was always available to answer questions,” Tom said.
- Loan types: Conventional, jumbo, FHA
- Minimum FICO score: 580 to 620
- Minimum down payment: 3% to 20%
- NMLS ID 330511
Better is a direct lender available in 49 U.S. states (not Nevada). The application process is quick and streamlined. It typically takes about three minutes to get preapproved; you can expect to close within six weeks after that.
Borrowers can get conventional, jumbo, FHA and refinancing loans as long as they have a minimum credit score of 620. There are no lender fees on home loans at Better Mortgage, and the company offers a “Better Price Guarantee,” which promises to match competitors’ offers and provide a $100 credit toward closing costs.
The application process is completely online, so if you would like an in-person option, you’ll need to consider another lender. However, the application is easy to use and navigate. Note that Better does service its loans, but at some point, your loan may be sold to another servicer or company (this does not affect the terms of your mortgage).
- What we like
- Highly accessible digital platform with lots of features
- No application, closing or other fees
- Offers a “Better Price Guarantee”
- What to consider
- May sell your loan to an investor in the secondary mortgage market
- Currently doesn’t offer VA loans or USDA loans
- Higher minimum credit score requirement for FHA loans than some competitors
- What reviewers say
- Positive reviews often mention the easy online application, quick underwriting process and reasonable rates. “Better Mortgage had the lowest rate and the process was very efficient,” according to Christian in Michigan. Elizabeth in Oregon pointed out that it’s easy to track progress online. Others chose Better because of specific benefits or features, and some said certain features of the process — getting all your options upfront without all the back-and-forth with a loan officer — are game changers.
- Loan types: Conventional, FHA and VA
- Minimum FICO score: 620
- Minimum down payment: 0% to 3.5%
- NMLS ID 10287
Popular home search site Zillow now offers conventional, VA and FHA loans for purchasing and refinancing. You’ll need a credit score of 580 to 680 to qualify (varies based on the type of loan).
Zillow loans are available in 47 states (not in New York, New Jersey and West Virginia). It’s an online-only process, but it takes just a few minutes to get preapproved. The time it takes to close ranges from one week to about two months.
The company could provide more information online about its rates, closing costs, rate lock and other features borrowers need to consider before getting a mortgage. Contact the company directly for answers to your questions on these topics.
- What we like
- Low down payments
- Fast approval process
- Quick closing times
- What to consider
- Lack of information online about fees and other requirements
- No USDA, HELOC or home equity loan options
- Higher-than-average minimum credit score for some loans
- What reviewers say
- Overall, ConsumerAffairs readers are pleased with the Zillow experience. They describe an easy application process and good customer service, often singling out specific representatives. Ashley in North Carolina said that during the "entire process, from application to final approval, closing, funding, the Zillow loan team made sure my best interests and financial scenarios were pursued and achieved, efficiently and painlessly.”
- Loan types: Conventional, FHA, VA and refinancing
- Minimum FICO score: 580 to 620
- Minimum down payment: 0% to 3.5%
- NMLS ID 2289
Homefinity is a direct mortgage lender with multiple home purchase and refinancing options. It does not offer home equity loans or HELOCs. The company is part of Fairway Independent Mortgage Corporation. You can get started by filling out the online application or scheduling a phone call with a loan rep.
Homefinity offers customizable quotes for fixed and adjustable-rate mortgages. Note, though, that the quote is not the same as a preapproval.
While you can easily check rates, the company is not transparent about many borrower requirements, including minimum credit score and fees. You should receive a Loan Estimate form within three days of your application to help you plan for closing and other related costs.
- What we like
- Transparent about rates
- Easy-to-use portal for uploading documents and information
- What to consider
- Lack of transparency around borrower requirements and fees
- No in-person services
- What reviewers say
- Although some ConsumerAffairs reviewers felt the mortgage process could be cumbersome, most reviewers say it was simple and streamlined. “The overall process was relatively easy,” according to Kathleen in New Mexico. “I had delayed refinancing, as I was dreading retrieving the needed documents; however, Homefinity linked my employer, tax records and bank statements, so very little fell on me.”
- Loan types: Conventional, jumbo, FHA, USDA, VA and refinancing
- Minimum FICO score: 580 to 660
- Minimum down payment: Varies
- NMLS ID 66247
Cardinal Financial is a national lender that combines personal support and digital processes. It provides guidance online, over the phone and in person. In addition to traditional home loans, the lender offers disaster relief loans, new construction loans and down payment assistance programs. HELOCs and home equity loans are not available.
The minimum credit score you need for a Cardinal Financial mortgage depends on the type of loan you want; government-backed loans require a score of 580, while conventional loans require a score of 620. For a jumbo loan, you’ll need a score of 660. Down payments vary as well.
The company is not transparent online about its loan costs and fees, and it doesn’t publish its rates. It offers both fixed- and adjustable-rate mortgages.
- What we like
- Proprietary loan origination system to upload documents and see loan details
- Available nationwide
- Offers government-backed FHA, VA and USDA loans
- What to consider
- Closing delays reported by some reviewers
- Less transparent about rates and fees
- What reviewers say
- Positive reviews commonly say that reps are helpful throughout the process. Many people say the loan officers are straightforward, honest and kind, answering all questions promptly and delivering excellent borrower support. “Everything was done online except at the end when they sent a notary to my home so I could sign all the loan documents,” said Dawn in Iowa.
- Loan types: Conventional, FHA, VA and refinancing
- Minimum FICO score: 580 to 620
- Minimum down payment: Varies
- NMLS ID 11712
Network Capital has competitive rates and a straightforward process for FHA, VA and conventional loans. No USDA, HELOC or home equity loans are available.
You can check the rate options online through the Network Capital website; fixed- and adjustable-rate mortgages are available. The credit score you’ll need to qualify for a loan varies (580 for government-backed, 620 for others), and you’ll need a debt-to-income (DTI) ratio of 36% or lower for a conventional loan.
There are no origination, application or underwriting fees, but you should expect to pay closing costs that will include an appraisal fee, title fees and escrow.
Network Capital offers loans to borrowers in 43 states. It does not serve Connecticut, Georgia, Massachusetts, Missouri, New Hampshire, Nevada or Utah. You can close on a home loan in as few as 15 business days (from “intent to proceed” to signing the closing documents).
- What we like
- Quick closing times
- No lender fees
- Adjustable and fixed-rate loans available
- What to consider
- Relatively limited loan programs
- Only available in 43 states
- Maximum 36% DTI ratio allowed for conventional mortgages
- What reviewers say
- Many reviewers praise the customer service representatives and the company’s willingness to work with them through issues. They also note the easy application process. “I work in finance myself and wish our process was as smooth as how Network Capital made it seem,” a reviewer in Florida said. They said the process was “a lot easier than anticipated.”
- Loan types: Conventional, jumbo, FHA and refinancing
- Minimum FICO score: 600
- Minimum down payment: 3% to 20%
- NMLS ID 1429243
Morty is an online mortgage broker, calling itself a “mortgage concierge” that can help you find 15-year, 20-year and 30-year fixed-rate mortgages and 5/1, 7/1 and 10/1 adjustable-rate mortgages. In addition to single-family homes, Morty can secure financing for duplexes and condos as long as they are used as a primary residence.
You’ll need a 620 minimum credit score and a 3% (or higher) down payment, as well as no more than a 43% DTI ratio. It takes about five to 10 minutes to determine if you’re preapproved, and depending on where you live, you might be eligible for personalized loan options.
The company guarantees a quick process, offering borrowers $2,000 if they miss their closing date. Additionally, with Morty’s Quick Close Advantage, the process can be expedited, with a potential closing date in as little as 14 days.
Morty is a licensed broker in 46 states and Washington, D.C (not available in Hawaii, Massachusetts, Missouri and Nevada). It doesn’t currently offer government-backed loans (FHA, VA, USDA), mortgages for second homes or financing for investment properties.
- What we like
- Fast closing guarantee
- Multiple rate options
- Loans for duplexes and condos
- What to consider
- No government-backed loans
- Not available in all states
- What reviewers say
- ConsumerAffairs readers report that Morty offers good rates, an easy-to-use online platform and helpful loan officers. Craig in Tennessee said they were “skeptical of the value of a broker, but the Morty team located the most competitive loan for my needs, helped work through several obstacles, streamlined the communication to the lender and closing agent, and provided an awesome web interface to track progress and communicate with me most effectively.”
Compare Mortgage Lender Reviews | ||||||
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| Offers mortgage and reverse mortgage loans. Seller and servicer of Fannie Mae, Freddie Mac and Ginnie Mae loans. Available in 49 states, with physical branches in 32 states. First-time borrowers need a 640 minimum credit score. | | View Rates Call Center Open (855) 435-0747 | |||
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| Provides custom quotes with no obligation to purchase or refinance. Offers conventional, FHA, VA and USDA loans. No origination fees. Minimum credit score requirement of 600 to 620. Available in 49 states. | | View Rates | |||
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| Online lender with multiple mortgage and refinancing options. 24/7 online services and Learning Center. No in-person assistance. Works with credit scores as low as 580. Available in every state and Washington, D.C. | | View Rates Call Center Open (800) 762-5471 | |||
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| Conventional, FHA, VA and jumbo loans. Refinancing options available to lower payments, change terms or take cash out. Minimum credit score requirement: 580 to 620. Available nationwide. |  | View Rates | |||
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| Direct lender providing digital mortgage experience. Offers purchase and refinance loans, including conventional and government-backed loans. Lifetime Guarantee waives lender fees for future refinancing. Available nationwide. |  | ||||
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| Offers purchase and refinance loan options. Apply and qualify for loans 100% online. No commission or lender fee. No prepayment penalty. Requires a minimum credit score of 620. Available in most states. | | ||||
Online-based mortgage lender. Offers home loans for purchases and refinances. Provides a mobile app and multiple online homebuying tools. No in-person assistance. Available in every state and Washington, D.C. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Offers conventional, FHA and VA home purchase and refinance loans with fixed and variable rates. Publishes rates online. Online application process. No lender fees for qualifying borrowers. Available in 43 states. | | View Rates Call Center Open (949) 242-7816 | |||
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| Fintech mortgage lender. Online application, including document upload. Lists rates on website. Not available in all states. Covers refinancing fees after initial loan. No hard credit check until you’re ready to buy. |  | View Rates Call Center Open (844) 876-3692 | |||
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| Offers conventional loans in 15- and 30-year terms (fixed-rate and ARM), FHA loans and VA loans. Refinance and cash-out refinance available. Fully online application process and dedicated loan officer. Available nationwide. | | ||||
How does a mortgage work?
A mortgage is a loan that's used to buy real estate — typically residential property. According to the Consumer Financial Protection Bureau, it’s an “agreement between you and a lender that gives the lender the right to take your property if you fail to repay the money you've borrowed plus interest.”
The two main types of mortgage loans are conventional and government-backed mortgages. Mortgages, which act as a lien or legal claim against a property, are usually between 15 and 30 years. There are also 10-year term options.
The mortgage interest rate is the amount the lender charges the borrower for the loan.
Mortgage rates can be fixed or adjustable. A fixed-rate mortgage has the same interest rate for the entire loan term, whereas an adjustable-rate mortgage has a rate that regularly changes according to an index and margin used by the lender.
>>READ MORE: Mortgage pre-qualification vs. preapproval
How to apply for a mortgage
To get a mortgage, you’ll need to first complete an application. For many lenders, you can do so entirely online. You’ll also want to check your credit score, determine how much house you can afford and compare lender rates and other requirements (like DTI ratio and down payment amount).
Keep in mind that the mortgage lender makes a hard inquiry on your credit when you apply. Hard inquiries cause your credit score to take a small dip, so only complete an application when you’re serious about putting in an offer on a home.
The application process varies depending on your preapproval status and other factors, but everyone who applies for a mortgage generally goes through these five steps:
- 1. Collect important documents
- Lenders want to verify information relating to your monthly income, credit score and assets. You’ll typically need proof of income, like W-2s or federal tax returns from the past two years, and several months of pay stubs. Gather any statements about your assets or long-term debts, including car notes and student loans. Make sure you have documents such as recent bank statements and a government-issued photo ID ready, too.
- 2. Complete the application
- Fill in all required information. For instance, check if you’re applying with a co-borrower and indicate the type of mortgage and amount you need to borrow. You’ll also need to provide personal and financial information for the lender to assess your DTI ratio, and disclose if you’ve filed for bankruptcy or if there are any outstanding judgments against you.
You’ll also need to provide property details, including cost information. Lenders consider the loan-to-value ratio (LTV) — the loan amount divided by the appraised property value — to assess how risky your mortgage loan is in the current market.
- 3. Review loan estimates from several lenders
- After a lender receives your application, you should get a Loan Estimate within three business days. All lenders are required to use the same template, which makes it easy to compare interest rates, fees and projected monthly payments.
Features you’ll review include:
- Loan amount: This is the total amount of money you borrow for the mortgage loan.
- Interest rate: This is expressed as a yearly percentage of the amount you borrow.
- Estimated total monthly payment: This shows the projected monthly payment, including principal, interest, mortgage insurance and escrow.
>>READ MORE: Mortgage interest rate deduction
- 4. Wait for approval
- Once you commit to a lender, all your application information is scrutinized. A processor pulls your tax records and confirms your income, and then an underwriter evaluates how risky it is to give you a loan. This process can take anywhere from a few days to a few weeks.
If you're denied a mortgage loan, you have the right to know why. You can ask your loan officer what went wrong — you might be able to get the loan if you make a bigger down payment or get a co-signer.
- 5. Accept the loan
- After you’ve been approved, you’ll need to agree to the terms. Review the fine print carefully before you sign. You don’t want to be surprised by anything later on.
What to do if you’re denied
If you’re denied a mortgage, don’t stress. It happens. Common reasons for being denied a loan include leaving out crucial information on the application, an inability to verify some portion of your income, a recent application for a personal loan or line of credit, a job change or an overdraft on a checking account. You might be able to resubmit an application and have it reevaluated.
If all else fails, you can try to apply for a mortgage loan with another lender. If you’re approved, then closing is the next step toward homeownership.
>>READ MORE: What credit score is needed to buy a house?
FAQ
How much is a mortgage?
Your mortgage payment is generally determined by four elements: principal, interest, taxes and insurance (also known as PITI). These include the balance on the home loan, your rate, property taxes and insurance, including mortgage insurance and homeowners insurance.
What is the difference between a mortgage lender and broker?
There are a number of differences between a mortgage lender and broker. A mortgage lender is a financial institution that finances the home loan for a fee. A mortgage broker is a middleman between a borrower and a mortgage lender. Working with a broker can save time and money, especially if you want to compare multiple lenders.
Can you get a mortgage loan to build a house?
Yes, construction loans are a type of home loan available to finance building a brand-new home. A regular construction loan is different from a mortgage because there is no existing property to use as collateral for the loan.
What should I watch out for with a mortgage lender?
When picking a mortgage lender, you’ll want to check reviews and ratings to see what other customers are saying. Some of the worst mortgage companies consistently get reports of hidden fees, bad customer service and aggressive marketing tactics.
Additional red flags to watch out for include:
- Pressure to rush through the process or borrow more than you need or can afford
- Unusually high rates and fees compared with other lenders
- Being asked to sign blank loan documents or lie on your application
Methodology
To make our picks for top mortgage lenders, the ConsumerAffairs Research Team started with the full list of 66 mortgage companies on this guide. To narrow it down, we first eliminated those with an overall satisfaction rating below 3.5 stars, leaving 38.
To dig a little deeper, we analyzed 5,478 recent verified reviews that have been published on our site over the last 12 months (Jan. 10, 2021, through Jan. 10, 2022). Companies had to have at least twice as many 5-star reviews as 1-star reviews during this time to stay in the running.
With 21 lenders and brokers remaining, we then graded each company on loan product selection, rate and fee transparency, online reputation and availability. Our top 10 picks are ranked by a scoring system similar to a grade-point average.
Compare Mortgage Lender Reviews | ||||||
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Specializes in loans for veterans, active-duty military and their spouses. Offers conforming, jumbo and refinancing VA mortgages. No private mortgage insurance requirements. Serves all 50 states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Offers conventional and government-backed loans, including FHA and VA, for home purchasing, as well as refinancing. Fixed and adjustable rates. Jumbo loans. Licensed in 31 states. Apply online and track your application. |  | ||||
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| Provides mortgage financing for new and used manufactured, mobile and modular homes. Mortgages include portfolio, land and home, biweekly, and fresh start. Apply online and work with a loan specialist. |  | ||||
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| Provides financing for manufactured or mobile homes. Offers loans for up to 100% of the cost of your property. Doesn’t operate in AK, HI, MA or RI. Also deals in multiple types of insurance. |  | ||||
Offers online banking, robo-advisor trading, portfolio management and various loans. Stocks, ETFs, bonds, mutual funds, margin accounts and securities lending available. No commission or advisory fees. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Traditional bank with mortgage offices. Offers home purchase loans, refinancing loans and more. Available in all 50 states. Apply for loans online. Specializes in loans for veterans and first-time homebuyers. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Online-based full-service bank. Offers a variety of loan types, including conventional, jumbo, FHA, VA, construction and home equity loans. Also offers HELOCs. Available nationwide. No physical branches. |  | Get a Quote Call Center Open (855) 767-2424 | |||
Nationwide lender offering conventional, jumbo, FHA, USDA and VA loans. Also has specialized loans for renovations, condos and tiny houses. Provides free rate quotes. Custom-built loan origination platform. | | Chat with a ConsumerAffairs decision guide Live agent | ||||
Online bank with physical locations in the Kansas City area. Conventional, FHA, VA, new construction, home equity and refinancing. Online application process. Special programs for pilots and veterans. | | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers a wide array of conventional mortgages and government-backed FHA, VA and USDA loans. Home equity and refinancing options available. Shares current rates daily. Online application process. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Mortgage lender with purchase, refinance and reverse mortgage options. Conventional and government-backed loans. Helps seniors make informed decisions for retirement. Online quotes and application. Available in select states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Direct mortgage lender. Serves CT, FL, NJ, NY and PA. Offers multiple purchase loan options, including conventional, VA, USDA and FHA loans. Also offers refinancing and reverse mortgages. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Offers an array of fixed- and variable-rate conventional loans. Purchase and refinance loans available. Licensed in 41 states. No application, underwriting or lender fees. Online application process. |  | ||||
Offers conventional loans and government-backed mortgages, including VA, FHA and USDA loans. Loans likely stay with Caliber instead of being sold to another company. Licensed in all 50 states, with local consultants in 43 states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Online broker, not a direct lender. Offers mortgage options for primary, secondary and investment properties. Refinances for owners that purchased through Morty. Guarantees a 14-day closing. | | ||||
Nonbank mortgage lender offering purchase and refinance loans, reverse mortgages and HELOCs. Low down payment options and down payment assistance available. Licensed in all states except Utah. Operates branches in 31 states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Provides home purchase loans, refinancing and lines of credit. Offers specialty loan programs for borrowers who don’t want to put much down or have existing relationships with the company. No government-backed loans. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Nationwide mortgage lender with many loan options. Mobile app helps with approval in minutes. Hundreds of locations across 48 states and Washington, D.C. Transfers your loan to another company once the loan is closed. |  | ||||
Offers mortgage financing for buying a home, refinancing a loan or purchasing an investment property. Loans for the self-employed or investors who don’t have traditional income documentation. Licensed in 42 states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers home loans for purchase or refinance. Conventional, FHA, VA and USDA loans available. Licensed nationwide, including in Puerto Rico and the U.S. Virgin Islands. Rate and closing guarantees. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Financial technology company offering up to $500,000 in home equity agreement. No interest and no monthly payments. Minimum FICO score of 500. Available in 15 states. Apply online and complete process in as little as 10 days. |  | ||||
Now part of the HSBC, this corporation provides a variety of home finance solutions, including real estate secured loans and home mortgages. It operates in the United States, Canada and the United Kingdom. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers conventional, FHA, VA and jumbo loans. HomeRun Mortgage features low down payment and flexible credit requirements. Rate-and-term and cash-out refinancing. Rates online. Current Citi customers may receive special pricing. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Provides home purchase, refinancing and emergency loans. Special services for veterans. Multiple locations across the Kansas City area. Minimum credit score requirements vary. Not all products are available in all states. |  | Call Center Open (844) 489-1676 | |||
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| Offers conforming conventional loans, jumbo loans, interest-only loans, FHA loans, VA loans, home renovation loans and HELOCs. Online application process. Provides preapprovals in about 15 minutes. Over 500 branches nationwide. |  | ||||
Serves existing loans but does not write new loans. Offers refinancing, reinstatement, repayment and modification plans for homeowners who need help keeping up with mortgage payments. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Affordable mortgages for homebuyers and refinancing for homeowners. Works with middle- and low-income families. One of two leading government-supported market stimulators that help make housing accessible to more families. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Originates mortgage loans in 25 states. Shows live rates on its website. Offers online mortgage application and management. Multiple loan types and terms available. Lock your rate for up to 60 days. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Online lender with multiple mortgage and refinancing options, including conventional and government-backed loans. Loan officers assist at every step of the process. Offers online checklists, articles and calculators. |  | ||||
Offers fixed- and adjustable-rate mortgages for purchase and refinance. Has FHA, VA, jumbo and conventional loan options. Get pre-qualified online or in person. Provides an online interactive mortgage calculator. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Mortgage lender offering home purchase, refinancing, construction, renovation and lot loans. Eight banking centers in Oklahoma. 170 locations nationwide. Interest rate lock program. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Offers conventional loans, FHA loans and VA loans. Available in all states except New Jersey, New York and West Virginia. Shows sample loan terms online. Online loan calculators and resources. Affiliated lender of Zillow. | | ||||
Offers lending and mortgage services directly to consumers. Mortgage products include purchase and refinance options, including conventional loans, FHA loans, VA loans and USDA loans. Personalized dashboard for each customer. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers conventional, FHA and VA loans. Specialty doctor loan program. Refinancing, home equity lines of credit and personal loans. One-on-one support and easy access to transparent pricing. Online rate-checking tool. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Free online service that allows consumers to compare mortgage rates. Offers homebuying resources and tools, such as a mortgage calculator. Purchase or refinance through the company and explore other loan options. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers conventional, FHA, VA, USDA and jumbo loans in 45 states. Online application. Services 99% of its loans. Mortgage offices in Arkansas, Kansas, Missouri and Oklahoma. Online calculators, glossary and answers to FAQ. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Online and in-store loan services. Offers fixed-rate, adjustable-rate and jumbo loans. Pre-qualification and preapproval services available. Refinancing and home equity lines of credit available. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
National mortgage lender with branches in 28 states and Washington, D.C. Offers conventional and government-backed purchase and refinance loans. HELOC allows you to lock in fixed rate during draw period. Check rates online. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers home purchase and refinance loans. Online and in-store services available. Work with a local consultant. Check rate estimates online. Closing costs are typically 2% to 5% of the purchase price. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers conventional, FHA, USDA, VA and jumbo loan programs for purchase and refinancing. Lock your rate for 120 days while searching for a home. Available in all states except NY. Apply online or visit a branch in 41 states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Offers conventional and government-backed products in all states except Alaska, Arizona and Hawaii. Publishes purchase and refinance rates online. Get preapproved and apply online. Local loan officers in select states. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Mortgage provider with fixed-rate and variable-rate mortgage and refinancing loan options in the South and Midwest. Online application. Doesn’t post info about rates and fees. Owns and sells properties. Buyer reward program. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Large bank available in 26 states. Offers checking and savings accounts, credit cards, loans, mortgages, insurance and wealth management. Large ATM network. High fees and below-average interest rates on some savings accounts. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Loan servicer. Processes payments, manages escrow and provides customer service. Assists with purchasing and refinancing. Offers a complimentary mortgage review. Support is available Monday through Friday. |  | ||||
One of largest residential mortgage originators in the U.S. Also offers checking and savings accounts, loans, credit cards and investment services. Banking only available in California, Indiana, Michigan, Ohio and Wisconsin. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
Independent service provider for performing and nonperforming loans. Provides loss mitigation, quality control, due diligence and asset management services. Owns Bizzy Labs mortgage tech. Appraisals run $350 to $550. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||
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| Purchase and refinance loan options with several terms available. Doesn’t offer government loans. Not available in all states. Provides a custom rate without performing a hard credit pull. |  | ||||
Financial services provider for U.S. military and their immediate families. Offers banking, insurance, investments and retirement planning. Low fees. No minimum balance requirements on many accounts. Competitie APYs. |  | Chat with a ConsumerAffairs decision guide Live agent | ||||