West Capital Lending Reviews

I’m sure they have guys that can get the job done. But I would stray away from Robert **. Worked with him over a month for no result at all, incorrect application submissions, multiple periods of multiple days being ignored, not willing to submit an ROV on an inaccurate appraisal that didn’t even document the subject property, it ended with him allowing an application to expire after telling me it wouldn’t because they are waiting on processing and it’s no fault of mine. When I asked why it expired I was told to call them myself and have been ignored since.

I gave all the details about my property and that it was a rental and a manufactured home. Maz said that was no problem and sent me the app from Rocket Mortgage and everything looked good. I call today and he tells me that the loan has been pulled because it is a rental. My real concern is that I had to call him to find out it was cancelled.

I strongly advise exercising caution when working with this firm, specifically the ** brothers. While they initially present a very promising outlook to secure your business, they ultimately failed to deliver on their commitments, citing questionable excuses. My application profile is excellent and met all necessary criteria for approval, so the issue was not on my end. The core problem was a lack of professional integrity from Devon ** and his team. I would not recommend their services based on this experience.

I was using a different broker to begin with but West Capital called me and offered me a better deal. They told me to test text message the other company and tell them to not call me any more. They offered me a lump sum and told me that in 3 months that I can refinance it and get the rest of the money which is not true. Now we cannot do the things that we wanted to do that we told him we were going to do and we are in a mess. All the things that they did say were a lie and they changed them all right at the last minute at closing and I am very upset.

Beware of this misleading company!! WCL pre-approved a buyer for one of my properties so we went into contract (aka tied up the property for nothing.) A few weeks went by and nothing was happening. Contact was made to the buyer's agent and he said his buyer needed to pay off some debt before WCL would start processing the loan. A few more weeks went by so my agent called WCL and was told that the buyer paid off the debt but still needed to improve his credit score by 30 points to get the loan. WTF!! Why did you provide a Pre-Approval to us for this buyer if he was not credit worthy and I thought you loaned on the rent generated by the property. Now we have a house on the market a week before Thanksgiving and we are headed into the holiday season and winter months in Ohio.

Jimmy, he calls himself called. Told why the call ,to refinance my property. I don't own property. I told him it wasn't me and hung up. He called back, when I answered he hung up. What is he 10? Left voice message and then text? VERY professional.

I received a superior customer experience (definitely 5 STAR *****) from West Capital Lending, led by Mr. David **, Vice President. Further, the person responsible for my selecting West Capital Lending is Ms. Joanna **, Loan Officer, and a role model and shining star for West Capital Lending. David and Joanna are high quality professionals, they work hard and smart, and they are determined to exceed all expectations. To be specific, the timeliness and follow-up they delivered was very effective, and the attention to detail and accuracy was also performed throughout.

For months I've been working with SAM ** and CLARE ** from WEST CAPITAL LENDING on securing a Reverse Mortgage. I had no idea how complex the navigation would be applying for this loan. Sam was with me every step of the way, keeping me updated and basically holding my hand to guide me towards the best possible products! Clare was hard at work organizing the paperwork and working her magic with the potential lenders to pull everything together. Between the two of them (What a star team!) they did a marvelous job! You couldn't ask for a better team than Sam and Clare!

Garrett ** was our loan officer, he provided excellent service! Not only did he beat out fourteen other companies, but he also closed our HELOC in just four days! I would highly recommend West Capital Lending!

Bad experience with West Capital Lending.. I took out a refinance loan and now I am in a deeper hole than before.. Constant changing of closing dates. Changing of loan numbers over and over again.. Was promised multiple times west capital lending would take care of 4 credit card debts.. They took care of 2 and left the other 2 not paid off... I have refinanced before and never had even a small problem with other companies. They are very confusing to talk with or understand. I was told I would get a payment of just under 2500 a month.. Then it's we can do this for 2529 a month and next thing I know on the closing documents is 2539 a month. Never expected this.