21st Mortgage Corporation
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About 21st Mortgage Corporation
21st Mortgage Corporation (NMLS #2280) is a full-service lender that helps people find and pay for mobile or manufactured homes. It offers loans for up to 100% of the cost of your home and land. 21st Mortgage operates in most of the U.S. but not in Alaska, Hawaii, Massachusetts or Rhode Island.
Pros & Cons
- Offers options for 100% financing
- Fixed interest rates
- Private mortgage insurance isn’t required
- Only available for manufactured and mobile homes
- No pre-qualifications or preapprovals
- No loans for properties in bad condition
21st Mortgage specializes in originating and servicing loans for mobile or manufactured homes. Its rates are generally higher than the national average for mortgages, but that's not uncommon with these kinds of homes. You can view eligibility requirements and apply for a loan through the company's website.
Top 21st Mortgage Corporation Reviews
21st Mortgage had the best rate as far as refinancing a pre-owned mobile home, so I chose them. Communication was good and everything was done through email. If I had any question...Read full review
The application process was easy. They approved me and did the mortgage on the home I found. My rep Lindsey kept me informed on the process, what they were waiting for and what wa...Read full review
21st Mortgage Corporation claims its rates typically range between 6.35% and 11.99%. Rates can vary depending on your credit history, loan amount, home’s age, loan amount, loan-to-value (LTV) ratio and other qualifications.
21st Mortgage Corporation only offers fixed-rate loans. Borrowers often prefer fixed-rate mortgages if they like knowing their monthly payments won’t change. Adjustable-rate mortgages may have lower rates for the first few years, but their rates could increase later on and cost you more in the long run.
In 2021, 21st Mortgage’s rates were significantly higher than the national average (up 4.77%). However, it’s important to note that 21st Mortgage is one of the few lenders that offer loans for manufactured or mobile homes. Interest rates for this type of housing are typically higher than rates for other types of home loans. The company also works with borrowers who have lower-than-average credit scores and may only qualify for higher-than-average rates.
21st Mortgage Corporation average home purchase rate vs. national average
|Year||Difference from national average|
Getting a home loan from 21st Mortgage Corporation differs from most mortgage application processes. Before you apply, you need to find a mobile or manufactured home and sign a purchase agreement with the seller.
You can then apply for a loan by visiting 21st Mortgage Corporation’s website. It will typically ask for proof of identity, income, employment and residency in addition to other financial documents. The company will also run a credit check to determine how much you can borrow. Once you complete and submit an application, a mortgage loan officer will reach out to you with an approval decision.
The entire process, from the loan application to the closing, should take four to eight weeks, depending on the type of property you’re buying. The application process is online, but the company is supportive and works with customers who need help submitting documentation. Eva, a ConsumerAffairs reviewer from Prairieville, Louisiana, had this to say about their experience with 21st Mortgage Corporation:
“I hate doing stuff online and I would rather had been there to sit down with 21st Mortgage, but they're not here in Louisiana. … The rep was great. … Sometimes I felt like I was bothering her, but she said that was what she was there for. She was easygoing and nice.”
21st Mortgage Corporation application features
|Mobile document upload|
|Physical branches||2 states|
|Publishes minimum rate on website|
|Pre-qualification (no hard credit pull)||X|
|Certified approval letter||X|
21st Mortgage Corporation offers fixed-rate loans specifically for manufactured or mobile home purchases and refinances. The company offers terms of up to 30 years, depending on the type of home and property you purchase.
In 2021, 21st Mortgage received 172,168 home purchase loan applications. Of those, 29,107 (about 17%) were closed. About 49% were denied.
Loan applications for home purchases only by year
|Home purchase applications||172,168||165,545||127,429|
|Home purchase loans closed||29,107||29,057||23,462|
|Home purchase applications denied||84,712||84,297||61,586|
|Home purchase preapprovals denied||0||0||0|
While 21st Mortgage does offer refinancing options, most of the loans it originated in 2021 were for home purchases (about 98%). It’s unlikely the company will significantly increase the amount of refinances it does in 2022.
In 2020 and 2021, historically low interest rates motivated many borrowers to refinance their existing mortgages. However, rates have risen throughout 2022, so it may make less sense to refinance now. According to the Federal Reserve Bank of St. Louis, average 30-year fixed mortgage rates were as low as 2.87% on Aug. 12, 2021. Roughly a year later, they were at 5.22% and rising.
Home purchase vs. refinance loans by year
|Home purchase loans||98.31%||98.58%||98.52%|
Borrower qualifications for manufactured and mobile home loans often look different than traditional loan requirements. For most conventional loans, you’ll need at least a 620 credit score and a 3% down payment. Loans for manufactured homes can have lower credit score requirements, but you may also need to offer a higher down payment.
21st Mortgage Corporation does not have a minimum credit score requirement, but borrowers with less than a 575 credit score may have put down at least 35% to qualify. The company states that typical down payment requirements range from 5% to 35%, but there are also 0% down options available.
To put these requirements in context, check out the table on common mortgage requirements below.
National mortgage requirements by type
|Min. credit score||Min. down payment||Compare with other lenders|
|Conventional||Typically 620||Typically 3%||Mortgage lenders|
|FHA||500||3.5% with 580 credit score||FHA lenders|
|VA||Set by lender (often 580)||0%||VA lenders|
|USDA||Set by lender (often 640)||0%||USDA lenders|
21st Mortgage also has requirements that your home must meet to qualify for financing. For example, the structure must have working plumbing and wiring, and it can’t be in need of extensive repairs.
Costs and fees
21st Mortgage Corporation charges fees for origination, credit reports, title transfers, appraisals and other services when applicable, and you can finance all closing costs except for appraisal costs and recording fees. However, it doesn’t publicly share much information on how much these fees may cost you.
With a normal mortgage, you can expect to pay 2% to 5% of the loan amount in closing costs. Closing costs may include homeowners insurance premiums, home appraisal services, title fees, origination fees and property taxes. Unlike other mortgage lenders, 21st Mortgage does not require PMI (private mortgage insurance) on loans it originates.
It’s important to note that, even though the company doesn’t openly disclose its fee amounts, you still have a right to access that information prior to signing any loan agreement. Lenders must give you a written document, called a Loan Estimate, outlining the loan terms (including fees) after you apply.
How does 21st Mortgage Corporation work?
Once you’ve found a home and signed a purchase agreement, go to “Apply Now” on 21st Mortgage Corporation’s website to apply for a loan. From there, create a profile and start an application.
After you have submitted your application, a 21st Mortgage loan originator should reach out to you with an application decision. If approved, you can move forward to receive a loan for your manufactured or mobile home. The whole process should take as little as four to six weeks for home loans and six to eight weeks for home and land purchases.
Is 21st Mortgage Corporation legit?
21st Mortgage Corporation is a licensed lender that owns and services over $9 billion in loans. It claims to be the nation’s largest manufactured home lender, and it’s owned by Clayton Homes, one of the largest builders of manufactured and modular housing in the country. Clayton Homes itself is owned by Berkshire Hathaway Inc.
Where is 21st Mortgage Corporation available?
21st Mortgage is available in 46 states and Washington, D.C. It’s not available in Alaska, Hawaii, Massachusetts or Rhode Island, and combination land and home loans are not available in the following Illinois counties: Cook, Kane, Peoria and Will.
21st Mortgage Corporation Reviews
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Ryan, the rep, was really helpful whenever I needed help or had questions, and the application process was quick and easy. Everything was self-explanatory working with the guys, and they helped out as much as possible. When you're applying, there are things that will be answered for you if you don't know what to do. Everyone at 21st Mortgage seemed like they knew what they were doing, and I didn't feel anything was going on. The rate wasn't that bad either. I've seen people get worse rates.
I read a lot about 21st Mortgage and everything that everybody said about them. It was also recommended by a family member. I'm really picky with everything. I gave 21st Mortgage a go and it was really good. They helped me out. I used their portal and it was pretty straightforward. I struggled a little bit in some parts but I got it all figured out. I'm just happy that everything went how it was supposed to go.
I needed some extra money and I was turned down by Chase. I did a little bit of research and 21st Mortgage popped up along with a couple of other people. I tried one place but it didn't work out. And then 21st contacted me back and I just went with them. I wasn't even going to do another mortgage company because we were in a rental place and I got two kids and my son is getting really big. I had to find something really quick because I only had a month left until my lease was up and I wasn't gonna pay month by month. I just wanted to hurry up and move to a bigger place.
The application was extensive but necessary. It was pretty easy to upload everything. Kayla was my rep and she was good. This was our first time going through a mortgage company and Kayla she helped us. There was a little bit of miscommunication in the beginning because I wasn't sure that I was going to be approved by myself. My mother-in-law was gonna co-sign. But 21st said that if she co-signs, she has to live at the house. She wasn't gonna live at the house. I just had to file the application by myself. I filed it with just me and my wife. That got passed hand to hand and then there was a little confusion for a second but then we fixed it.
In terms of the rates, I would like lower rates. All in all, I would definitely recommend 21st Mortage. I would've liked to know earlier about the charge for the investigator person to come out and investigate the house. I was saving up money nonstop trying to be able to afford it and trying to get a decent downpayment. I wasn't expecting that bill. If that was told to me before, I would have waited on buying paint because my idea was I was going to move in then paint the place before my wife and my babies moved in because I don't want them to smell the fumes. The only other thing is maybe the phone tag was a little excessive. I would call and then she would call. But because 21st is located in Arizona, there was the timezone thing.
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21st Mortgage was recommended to me and I got with them, and I'm so glad I did. They were wonderful. The application process was a pain. My husband is working in Puerto Rico, so document signing was challenging. I flew to Puerto Rico two times so that he could sign documents because it cost $153 to overnight documents. I said, "Okay, if I overnight them to him and he overnights it to me, that's $300, and I paid $278 for a plane fare." For normal people, it wouldn't have been so bad, and they would have been excited but I own my business. It's not a big business, and it doesn't make a bunch of money, but I had to leave my business a couple of times.
Our loan officer, Elizabeth, was amazing. My husband's work is very confusing as far as the pay goes. He's a line worker, and he works for the Union. The company that he works for under the Union starts on Saturday. So, his paychecks would show 32 hours of regular time and 56 hours of overtime. So, all they would base it on is the regular time. It's showing, "Okay, so he only makes this much a year." I'm like, "Honey, he's already made $220,000 in six months, so I don't know where you're getting your numbers from." Most companies would just come back and say, "Oh, I'm sorry, this isn't gonna work out for this, and this isn't gonna work out for that." Elizabeth would say, "Well, honey, if you can do this and you can do that, we can make it work." I'm like, "Okay, well then, I'll do this and that." She would give me suggestions and advice and help the process go by quicker and smoother.
There were a few times when she had a couple of days off and I was talking to other people, and they were talking to me this way and that way, and I would say, "Well, if you just go and look at the notes or whatever. I know you guys have got to have notes. There's gotta be some kind of interoffice communication going on." So, I would be frantic until she came back to work. Overall, the only rough patch I had was with the way my husband's paychecks are. So negating that from the equation, it's a stress-free, smooth transaction, and I would definitely recommend them.
I just wanted folks to know how 21st Mortgage does business. Of course we were in ground zero for Hurricane Ian, and prior my mother and daughter just had passed, so we no doubt were hurting in many ways, but I had worked with Kyle ** and Alex, and they basically gave us a reason to keep moving on. They worked with us in regards to continue being able to have a roof over our heads, as I don't think people realize how many people are homeless in Southwest Florida and if they're not homeless they're displaced, and that's scary times for anyone, but I have to say this group did everything within their power to help us and that's exactly what they did.
This company has empathy as well as integrity and is way above most mortgage institutions, and this is a group that does not consider you as just a number. They have a heart as well and created ways to make things work for us. As you could imagine losing your oldest daughter to cancer at 42 and then less than 30 days later losing my mother as well, throw a catastrophe on top of all this where you and so many others are hurting and all you can ask is God to step in and help make things better, well He did with this group, so if you're considering a mortgage, I can say you are more than safe with these guys as they go over and above to make things work and unlike many others you can take a deep breath and know you're dealing with the best, and they are there to truly help you.
It's just not all about the money. They want you to truly feel comfortable working with them, and that's hard to come by nowadays, as so many just care about the money and could truly care less about how you feel. All I know is you will be taken care of the right way, the way things used to be when people truly cared about others. So with all this said we just want to thank 21st Mortgage company for their help, education, integrity, and taking a tough situation and making it better, and we are grateful we were guided to pick up the phone and work with a company that truly cares about you feeling good going through them as your mortgage company! Sincerely, the Plunketts
I applied for a loan with 21st Mortgage then I had to find a property. I found the property, and I had to get all the information that they needed for the loan approval, which I did before I found the property. I had to pay them, they picked an appraiser and sent an appraiser out to get the house appraised. I was a little disappointed with that process because the appraiser held up the process. I had to keep calling back to find out where we were with it because the appraiser didn't want to finish the appraisal. But the appraiser wouldn't talk to 21st Mortgage so 21st Mortgage had to deal with the realtors. After that, the appraiser came through, and it was a waiting process. The process was a little frustrating because every time I called in, I would be told, "You need to do this," or, "We're waiting on that."
When that finished, the rep gave me a quote roughly of what it was that included a title company that 21st Mortgage uses. I figured it'd be easier because that title company deals with 21st Mortgage on a regular basis. There was an issue with the title company finding somebody to mobile sign. When I went to closing to sign, there was a problem because the realtor never received the disclaimer on how much he was getting paid. They almost walked out on the deal. But my rep, Drew, was amazing. He answered all my questions anytime I asked. He was always nice. He wasn't frustrated with the amount of times I called him or aggravated that I was calling him all the time. He went on vacation in the process of everything. I don't know if that slowed it down because it had to go through other people at that time he was on vacation. But my experience with him was great. 21st Mortgage was easy to deal with. I didn't have to run around a million places.
For four years, we had a small three-bedroom, two-bath modular manufactured home. We bought it for retirement because it was only about 1,000 square feet. But four years ago, my daughter passed away and she has seven kids, so we took on five of them. We were so crowded for four years. We were saving our money and looking for a bigger mobile home so we bought this four-bedroom, two-bath in a park in Spanaway. 21st Mortgage was the only one we knew of that would do a manufactured home in a park. But it took a long time.
Our Realtor was Carla, my daughter-in-law and she sells real estate too, and she helped us and kept sending stuff to 21st Mortgage. Then, they sent it to escrow and the papers got lost. She had to resend four times. First, we were supposed to sign this 30th of July but they extended it to the 13th. Then, they extended again. And extended again. It got to the point where we paid a week of the lot space at the new place in our escrow and they couldn't get out right away because they were trying to get into their place. They were using the funds from us to buy a newer place so it was a challenge when we got moved. I sent them out our first payment due September 1st.
It all worked out okay. We got in the mobile home but we had septic problems. It all backed up the first day we moved in. We didn't have water and I had to call the manager. She sent the septic guy out and he looked at it and he said that something was stuck in our pipes. All of a sudden it cleared up for one night, a couple of the kids could take a shower and then, they started backing up worse. So, I called the manager back again and he came out. He discovered it was not our fault. Anything under the mobile home was on us and anything out of the mobile home was on them. So, he got it all working good and we're just trying to get settled. We're happy with the home and I'm so glad 21st Mortgage gave us the loan because the home is so much bigger and everybody's gonna be happier.
The reps were okay. It's just that they kept extending and extending because they needed this and that. We kept sending them and then, they said they wanted us to sell our other home before we got into this one. And I said no. With five kids, I won't be able to show the place and sell it. I said we have paid for it and we just want to get the best price out of it.
We get Social Security in all the kids. The boys get from their dad and my daughter's other kids get her Social Security. So, we kept sending them proof of that and they didn't like that. So I had to go to Social Security and get an actual paper from them that they're okay till they're 18. When they're 18, they drop off but the other kids get the benefit. It's just 21st kept losing stuff and asking for stuff. It was almost impossible. They put us through so much. We sent them the first three months bank statements. I get a Social Security account and then I move some money to their savings account and get it all organized. So, I don't know why they couldn't get all that information off of our same statements. But it's all over and we're happy.
Buyer beware of Warrior Mobile Homes and 21st Mortgage companies. The process was smooth and I had very good credit. I did own my land so it was hard getting financed thru a lot of companies. But they told me my payments and did tell me that the all the payments goes to interest. After 3 years of payments and I have only paid 2000.00 dollars toward the principal. Contacted them and was told that was their lowest interest rate and I could always pay more each month. I do plan on refinancing and moving to land that I have now. But I will not tell anyone unless you are desperate to use these people. This has got to be Usury and against the law. I am speechless when I requested my pay off to start looking for refinancing and have paid over almost half what the home cost and the principal had only decreased by 2000.00. DO NOT USE THEM. YOU WILL PAY FOUR TIMES MORE THAN THE COST OF THE HOME.
Jennifer, our goal is to provide the best in customer service and for everyone to be treated with respect. We regret that you feel we have not met this standard. If you would like to discuss your account in more detail, please feel free to contact our Customer Service department at 800-955-0021.
Excellent experience working with 21st Mortgage Corporation. Easy to work with and very responsive to any questions or concerns that we had. Very satisfied and would highly recommend them to others. We have worked with other lenders in the past and by far they were the best.
The application process with 21st Mortgage wasn't too bad. There were a couple of snags but that wasn't their fault. The rep was very helpful and always available. I'm not very technologically-inclined and in uploading the documents, it would be easier to send emails where you can fill it out with that link instead of having to download it and print it out or do it that way. People should give 21st Mortgage a shot first.
I put in an application with 21st through the website. I was assigned to Ken and I began contact with him. The application took a couple of hours on the computer and Ken was very kind and quick to respond. But we were trying to get information regarding the loan, our downpayment, and all the percentages and he remained very vague and wasn't answering a lot of our questions.
The most frustrating part was during the entire process, we were trying to see if we can get our down payment on the home lowered. Ken told us he couldn't help us so he went to the escrow agent. The escrow agent said she couldn't help us and we went back to Ken, who then said he could help us. That was what we were asking in the beginning, but he sent us back and forth. It kind of delayed our process a little bit. I feel like he wasn't listening to what we were asking. Other than that, everything else went pretty good. We ended up not having to put anything down at all and in the end, we were able to get what we wanted, although it got a little bit stressful not having the communication.
Do not use this company for mortgage services. Agents lack knowledge, process is unsecured and staff is not helpful especially during home closing. If you can find a different company to lend through do not waste your time with 21st Mortgage.
- ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. To learn more about the content on our site, visit our FAQ page.
- NMLS Consumer Access, “21st Mortgage Corporation.” Accessed August 23, 2022.
- Federal Reserve Bank of St. Louis, “30-Year Fixed Rate Mortgage Average in the United States.” Accessed August 23, 2022.
21st Mortgage Corporation Company Information
- Social media:
- Company Name:
- 21st Mortgage Corporation
- 620 Market Square
- Postal Code:
- United States