Movement Mortgage

Movement Mortgage Reviews

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About Movement Mortgage

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Movement Mortgage (NMLS# 39179) is a direct mortgage lender with an annual loan volume of $30 billion. It doesn’t have Wall Street investors and contributes nearly 50% of its profits to national and global initiatives. The company’s highlights include six-hour underwriting, seven-day processing and one-day closing. It is headquartered in South Carolina and has over 775 loan officer locations in 49 states.

    Pros & Cons

    • Claims quick closings
    • App syncs with bank and tax software
    • More than 775 locations nationwide
    • No rates or fees posted online
    • Limited home equity products


    Movement Mortgage doesn’t list its rates online. It does have a simple rate request form, but a loan officer will need to contact you directly to give estimates. Its home purchase rates were lower than the national average in 2020 and only slightly higher in 2019 and 2021. Overall, its home purchase rates seem to stick close to national averages.

    Your mortgage rate will depend on several factors, including current market conditions, your credit score, the loan type and your location.

    The company offers adjustable-rate (ARM) and fixed-rate mortgages. With an ARM, the interest rate is fixed for a period of time (usually three to 10 years), and then it adjusts regularly. An ARM can be a good choice if you aren’t planning on staying in your home for long or if you’re comfortable with the chance of your payment increasing after the rate adjusts.

    In years with low interest rates (such as 2020 and 2021), borrowers are less likely to apply for an ARM. However, in 2022, with rates on the rise, an adjustable-rate option might make sense, as they usually start with a lower interest rate than a fixed-rate loan.

    Movement Mortgage average home purchase rate vs. national average

    Information pulled from public Home Mortgage Disclosure Act data. Rates reflect noncommercial home purchase loans only.

    Application process

    At Movement Mortgage, you’re connected with a loan officer within minutes of calling or submitting your information online. The company says it has a streamlined mortgage application process:

    1. Talk with a loan officer about mortgage types and general information.
    2. Submit your application.
    3. Submit W-2, pay stubs, bank statements and employment history.
    4. Schedule an appraisal.
    5. Go through underwriting.
    6. Receive an approval with conditions.
    7. Wait up to seven days for processing.
    8. Go through final underwriting.
    9. Close on the home.

    Movement Mortgage pledges a fast timeline from application to closing. The company says it strives to underwrite a loan in six hours, process the loan within seven days and complete closing in one day.

    You can submit an application through the mobile app or online, and sync data from your bank and tax software for easier documentation. You can also upload documents yourself. The company’s website offers several videos on the process and calculators to estimate how much you can afford for a home.

    Movement Mortgage application features

    Loan types

    Movement Mortgage offers conventional, government-backed and specialty loan products. It works with borrowers with a variety of credit scores and down payment abilities. Its mortgage offerings include the following:

    • Conventional loans
    • FHA loans
    • VA loans
    • USDA loans
    • Refinancing

    It also offers more unique mortgage options:

    • New construction loans with a 360-day rate lock
    • Jumbo loans up to $3 million
    • Reverse mortgages
    • Fannie Mae HomeReady mortgages
    • Freddie Mac Home Possible and Home Possible Advantage
    • FHA 203(k) renovation mortgages
    • Fannie Mae HomeStyle Renovation loans

    In 2021, Movement Mortgage received 97,574 home purchase loan applications. Of those, it closed 75,022 (77%) and denied 2,914 (3%).

    Loan applications for home purchases only by year

    Information pulled from public Home Mortgage Disclosure Act data. Includes conventional, USDA, VA and FHA mortgages.


    The majority of the loans Movement Mortgage closed between 2019 and 2021 were home purchase loans, but it also originated a significant number of refinance loans. In 2020 and 2021, around one-third of its loans were rate-and-term or cash-out refinance loans.

    The decision to refinance depends on many factors, including:

    • Current interest rates
    • Your home equity
    • How long you plan to stay in the home

    You might choose to refinance if you want to take advantage of lower interest rates, change the length of your loan, cash out on your home equity or switch from an adjustable-rate to a fixed-rate mortgage.

    In general, more borrowers tend to refinance when interest rates are low. In 2022, while rates are rising, fewer people are expected to refinance.

    Home purchase vs. refinance loans by year

    Information pulled from public Home Mortgage Disclosure Act Data. Includes conventional, USDA, VA and FHA mortgages.


    Movement Mortgage doesn’t list its requirements for specific loans online. Usually, conventional mortgage requirements are greater than government-backed loan qualifications — often, you need a minimum credit score of 620 for a conventional loan. These loans allow for down payments as low as 3%, but if you put down less than 20%, you’re required to get private mortgage insurance (PMI).

    Government-backed loans, like FHA, VA and USDA loans, have lower credit score thresholds and require little to no down payment. Your loan officer can walk you through the specific requirements of each government-backed option.

    Jumbo loans, which allow you to borrow higher amounts, have higher credit score thresholds, often requiring a minimum score of 680 and a larger down payment.

    Movement Mortgage also offers low-down-payment programs through Freddie Mac and Fannie Mae.

    National mortgage requirements by type

    For more information on other loans, see our guide on jumbo loans.

    Cost and fees

    Movement Mortgage doesn’t provide a breakdown of its closing costs or fees online. If you apply for a loan, you’ll get a Loan Estimate within three business days. The company will also provide a Closing Disclosure before your closing that details all the terms of your loan, including costs and fees.

    Typically, closing costs total 2% to 5% of the loan amount. On its website, Movement Mortgage provides an overview of the industry standards for closing costs, but the actual amounts will vary based on your loan.


    What is Movement Mortgage?

    Movement Mortgage is a mortgage lender that was founded in 2008. It’s based in Fort Mill, South Carolina, and services loans in all 50 states. Its annual loan volume is $30 billion, according to the company.

    Is Movement Mortgage legit?

    Movement Mortgage is a legit lender with over 775 loan officers across 49 states. It closed over 75,000 home purchase loans in 2021.

    Where is Movement Mortgage available?

    Movement Mortgage originates loans in all 50 states. It has loan officers in 49 states.

    Movement Mortgage Reviews

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      How do I know I can trust these reviews about Movement Mortgage?
      • 4,461,922 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.
      Page 1 Reviews 0 - 10
      Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

      Reviewed May 2, 2024

      Stay far away from this company. We were told we would be a simple close for our home mortgage by Brandon ** NMLS 1509917. It started out great with a quick pre approval and we were impressed. It went downhill quickly once we were ready to move forward to purchase an out of state home as Brandon handed us off to his partner, James **. There was minimal communication and we weren’t informed of what we needed to provide until the last minute from bank statements to paystubs from two years ago. HR needs time to pull that but Brandon and James waited until the last possible minute to ask us leaving us scrambling for basic things they should have told us day 1. Then they took 2 1/2 weeks to get our home appraisal done even though we offered to get it done because they were dragging their feet. We barely made our due diligence period with 24 hours left.

      Our State Farm rep, our realtor and law firm all had issues with James and Brandon, but by that time we were too far in the process to drop them. We almost missed our closing on our new house because James decided to wait until 48 hours before closing to do an employment verification with our HR. I’m not sure how they are employed by this company because Movement Mortgage seems to be a reputable company. We already told our realtor in PA when we put our home up for sale next month to automatically refuse any buyers using Movement. My blood pressure can’t handle another round with them. Avoid at all costs.

      Customer ServicePunctuality & SpeedLoan ProcessTransparency

      Reviewed April 1, 2024

      Our experience with Movement Mortgage in the Bloomington, IN area was extremely poor. I am uncertain whether it was due to inexperience, incompetence, or a lack of training, but despite having a 6-week lead time, they failed to complete our mortgage by the closing date. We received numerous change documents, even after we had closed on our property without their assistance. Additionally, the lack of communication was deeply concerning. It's imperative to pick up the phone and communicate with your customers. Working with ** was the worst experience we've had with any lender.

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        Customer ServicePunctuality & Speed

        Reviewed June 26, 2023

        Be aware, this company never paid my property taxes. They never had the decency to contacted me and I was stuck paying $4,000.00 PENALTY. If I was late on my mortgage payment I am sure they would pick up the phone to call me, but didn't call me when there was issue with the property taxes. They took no responsibility. I would find someone else for mortgage, RUN, RUN RUN.

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        StaffLoan Process

        Reviewed April 3, 2023

        Upon my request made to Movement Mortgage Servicing requesting a copy of all settlement documents. February 10 2023 the Mortgage Servicing department sent me all the documents that were submitted pertaining to my loan and I come to discovered that the Loan officers working with the escrow officer of Clear to Close Located in Pittsburgh had signed their names and submitted to Movement Mortgage falsified document. A disclosure statement dated 10/28/2022 that I've never seen or had knowledge of was submitted and signed by the loan officer and the escrow officer in order to hide and conceal the liens on the property none listed as the two worked to negotiate prices lowering the lien amounts and charging me full lien price! Which I have found true.

        They also over stated the lien amounts one by $7490 and they refused to provide pre-title documentation to compare what actually was owed. I discovered a loan lock document unsigned and remanufactured to show a higher price for origination $1,000 difference. A false Change of circumstance request was submitted with the same date 10/28/2022 so they had the notification presented when they gave an astronomical price up! No support documents of expiration was provided. I spoke with Movement Mortgage Vice President and provided him the documents that he didn't. The liens were discovered on August 14 by the escrow officer who was hired with my knowledge by the Loan officer 300 miles away from my house. Kickbacks and theft of Mortgage funds that I have to pay.

        The Vice President did nothing! He acted suspiciously. When I emailed him the disclosure dated Friday 453 pm just before a Monday morning settlement that for the first time since the liens were made know actually were now seen on a disclosure except the first and second lien that was provided to me just 33 minutes before closing. They delayed the approved loan on August 19 2022 when the appraisal came 79 days so the officers could negotiate and profit for themselves this my elderly parents' home up for sheriff's sale the delays they made and set closing the day before the Sheriff's sale! This is not a lender you want to have any dealing with and straight up to the top the vice president said I was absurd.

        Now the documents I've sent him he submitted himself doing nothing to the loan officers for their criminal behavior and is now trying to collect the monthly payments after recognizing the theft that I proved with the court signed judgment when $305K was the amount $314k was taken and that's just one lien $58,900 in liens and the loan officer worked with the escrow in an act of deception as the Vice President Paul Murdock turned a Blind eye to Anthony **, Christina ** Movement Mortgage employee and Clear to Close escrow officer Cara ** profit unaffected as I pay they profit. I need help!

        Reviewed Feb. 9, 2023

        I tried to apply for an HELOC on my rental property. Prior to filling out the application, I made sure that I could apply even though the loan was against the equity of that investment property, which most finance companies shy away from. It was confirmed. The issue came at the end of the application process: paystubs, incomes, bank accounts, assets accounts, and even Tax returns must all be verified through Plaid/Figure system. If you are not familiar with this system, it requires you to link all your accounts by entering your usernames and password. Knowing how much hacking is going on in the world right now, I was certainly not keen on doing so.

        I reached to the customer service and offered to send them pdf docs of all the needed info. After many back-and-forth, they finally accepted. Thus, I sent all the needed info by secured email in pdf. After several weeks of deliberation, I was informed that my application was denied because my incomes could not be verified through Plaid/Figure!

        I feel that this intransigence is unacceptable and that it represents a new type of discrimination: this one technological. If you don't feel comfortable sharing your most important personal and financial information including your username and password for all your major accounts, then you are not worthy being considered for a loan!?! This practice needs to be investigated right away before it starts spreading.

        Customer ServicePunctuality & SpeedTransparency

        Reviewed Oct. 7, 2022

        Numerous different people asking repeatedly for duplicate documentation. Rushed timelines to get things back to them (that they already have) and to sign documents for them but no time for phone calls or to explain any of the paperwork they are so eager for you to sign. Told my co-borrower flat-out wrong information on numerous occasions and then backtracked when called out. Asked them to speak with us together multiple times to avoid any misunderstanding or miscommunications and they continued to pester her without looping me in. I never leave bad reviews because I know how important they are to businesses, but the experience we had was inexcusable and closing cost us $10k more than it should have because they couldn't be bothered to go through any paperwork with us.

        Customer ServicePunctuality & SpeedLoan Process

        Reviewed Nov. 30, 2021

        Unbelievable experience. I am helping a friend buy a home. She is a single Grandmother, raising her 2 grandchildren and a first time home buyer. We have been working on getting this loan for almost 1 mo. Our first house we really wanted we were told we couldn't get. Second house we were told we were approved, then later told we needed to do something else before being approved, Manager has been so rude on the phone, and belittling. Closing date has been changed because on not scheduling it on time. Now not sure when we close and She works 13 hrs a day. It doesn't look like there will be a Christmas this year. Have to cancel movers now. Now told we could have had 1st house but Manager says 2nd house is better.

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        ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. To learn more about the content on our site, visit our FAQ page . Specific sources for this article include:
        1. Federal Financial Institutions Examination Council, “ HMDA Data Publication .” Accessed Sept. 22, 2022.

        Movement Mortgage Company Information

        Company Name:
        Movement Mortgage