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Caliber Home Loans

Caliber Home Loans
Overall Satisfaction Rating 4.55/5
  • 5 stars
    386
  • 4 stars
    14
  • 3 stars
    6
  • 2 stars
    7
  • 1 stars
    42
Based on 455 ratings submitted in the last year

Caliber Home Loans offers conventional mortgages, government home loans and refinancing options. The company’s services are available nationwide, and it prioritizes financial education by providing free resources on homebuying and lending on its website. Caliber Home Loans has a minimum credit score requirement of 620 for all applicants.

BOTTOM LINE

Caliber Home Loans is a good choice for homebuyers with a credit score above 620. Its wealth of loan and refinancing options are ideal for buyers interested in putting down less upfront or lowering their monthly payment.

PROS

  • Nationwide loan consultants
  • Provides educational resources
  • Offers FHA, USDA and VA home loans

CONS

  • Loan rates not available online
  • Minimum credit score of 620

Top Caliber Home Loans Reviews We Found

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Rated with 5 stars
Verified Reviewer Verified Buyer

I had a wonderful experience working with Aimee **, she is friendly, thorough and efficient. Being able to upload documents was a breeze. Aimee kept me informed of each process and had accurate timelines. I definitely would recommend her to my friends and family.

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Rated with 5 stars
Verified Reviewer Verified Buyer

David ** was very easy to talk to. He answered all of my questions with patience and clarity. Dave handled everything and made the whole experience of refinancing hassle free. He scheduled a loan processor and a closer to work me.

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What is Caliber Home Loans?

Caliber Home Loans is a nationwide lender that offers conventional and government mortgages to interested homebuyers. The company also provides refinancing options for those looking to lower their monthly payment or interest rate. Caliber Home Loans consultants are located across the country to make loan access convenient for customers.

If you’re interested in applying for a home loan with Caliber, visit its website and create an account by entering your name and email address.

Once you’ve created an account, you can begin the loan application process. If you’re unsure of how to proceed or need advice, Caliber Home Loans’ website is full of educational homebuying and loan information for first-time buyers, including an online mortgage calculator, resource center and walkthrough of the homebuying process.

Caliber Home Loan rates

The cost of a Caliber Home Loan varies based on the price of the home, your credit score, your financial status and your employment status. When searching for a mortgage lender, it’s essential to get quotes from several companies to compare rates and choose the right option for you.

The company offers conventional loans and government loans, including FHA and USDA loans. Government loans often let homebuyers put down less money, and they typically have more flexible requirements than conventional loans.

Caliber Home Loans FAQ

Is Caliber Home Loans a bank?
No. Caliber Home Loans is a mortgage originator and servicer, not a bank.
Is Caliber Home Loans a broker?
No, Caliber Home Loans is not a mortgage broker. The company is a direct lender for mortgages.
What time does Caliber Home Loans open?
Typically, Caliber Home Loans’ offices open at 9 a.m., but you can visit Caliber’s website for a complete list of branch hours.
What does Caliber Home Loans do?
Caliber Home Loans is a mortgage lender that also offers refinancing options. The company does not provide other types of loans.

Is Caliber Home Loans legit?

Caliber Home Loans is a reputable home loan originator and servicer. The company provides several online resources for those interested in learning about the homebuying and lending process. Potential homebuyers looking to review their loan options will find Caliber Home Loans’ services to be useful.

Caliber Home Loans Reviews

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How do I know I can trust these reviews about Caliber Home Loans?
How do I know I can trust these reviews about Caliber Home Loans Inc.?
  • 2,778,653 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 26, 2020

Caliber Home Loans has been a mostly a wonderful experience. My loan consultant has been very helpful and prompt. The whole process seemed streamlined and made being a first time home buying a very pleasant experience. I still gave them five stars but there is some concerns with their customer service phone line and supposed online bill pay. When you call by phone it’s nearly impossible to find a menu option that will allow you to talk to an actual human if you have questions. Once I found this option and selected it, I was hung up on twice while on hold.

As far as bill pay over the phone that was straight forward and a quick process. Their website and app is useless when it comes to bill pay. I’ve followed every link they have to try to set up online bill pay through each transactions but when I log into my account it only shows that my loan process was completed with no option to look at statements or make payments. It’s rather frustrating to say the least. But again overall I am very pleased and still gave 5 stars because I was still able to pay my bills just not the way I would have preferred to do it. I could be doing it wrong, I’m only human after all.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 12, 2020

    I have a friend who recently purchased a home and their negative experience really opened my eyes to how much of a difference your mortgage company and broker can make. Eric ** and his team at Caliber are AMAZING to work with. I just finished a refinance on my first home and it was so refreshing to be able to work with the same person who talked me through buying it the first time. They are knowledgeable, responsive, and really will help you find the best solution for your circumstances.

    Caliber has a great website and makes it easy to make monthly payments and understand where your money is going. They send out tax documentation in a timely manner, and you are able to look that information up on their website in case you misplace the hard copy. When I had questions about my impound account and whether I needed to pay my property taxes, I texted Eric and he called me immediately to give me the information I needed. For anyone considering financing or refinancing a home, look no further than Caliber!

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 12, 2020

    My experience with Caliber Home Loans was always absolutely perfect! I received the original loan through Caliber, and recently easily conducted the loan refinance to take advantage of the new lower rates. Both processes were absolutely straight-forward and came through early without a single glitch. I especially appreciated how my Caliber agency conducted weekly status calls to let me know how the original loan process was going. I have heard nightmare stories from friends regarding their home loan process with some other lender. None of that happened to me! Everything went smoothly and the home purchase went through exactly as planned. WOW!

    My Caliber loan officer informed me of loan options I had never heard of (Lender Provided PMI), which allowed me to get into my house with lower money down. If I had only known that was a possibility I would have purchased a home much earlier and not paid rent those extra years. I highly recommend Caliber Home loans to all my friends looking to buy a home.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2020

    My realtor had me get in touch with Caliber Home Loans to see if I qualified for a loan. There was a little work for me to do before I could get a loan so the team at Caliber gave me helpful suggestions to get me where I needed to be. Once I followed through they promptly let me know I had done it! That I was now pre-approved!

    I thought it would take forever to find a home, but honestly the first one I looked at was perfect! The next day my offer was accepted! All the way through the home buying process the team at Caliber was there for me. I’m older, this is the first home I have even ever thought about purchasing and I was doing it all alone. Caliber and my realtor were there, I was never alone. They answered questions at any hour (no later than 9, that would just be rude for me to ask that late ????). If I ever were to buy another home I would go through Caliber again and I definitely will suggest Caliber to anyone I know interested in buying a home.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 16, 2020

    We completed a re-financing with Caliber in late December. We were extremely satisfied with the entire experience but particularly with two aspects. First, we received a preliminary approval within hours of our application, immediately following on-line submission of our proof-of-income (W-2's and 1099R's) documentation.

    Second, the entire documentation requirement was amazingly simple encompassing the income forms (not IRS returns), property tax as well as insurance information on our property. Both of these aspects stood in direct contrast to the original financing we did in August of 2015 with SunTrust. Besides the bureaucratic and timely process we then encountered, the extent of required documentation was all-but overwhelming, I am extremely organized and maintain electronic versions of every document that was required which probably totaled were in excess of two dozen items. Caliber was previously our mortgage company on another property and our recent experience was consistent with that financing. In short, we are highly satisfied clients and extremely pleased with our entire re-financing experience with Caliber!

    16 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 15, 2021

    We couldn't have been more surprised and pleased with the level of service and professionalism we received from James ** and his staff at Caliber Home Loans. James was there every step of the way with advice, guidance, and answers for our questions. Being able to utilize their online document access made the whole process feel easy and secure, and we were able to complete our closing right at our home. We were extremely happy with our experience and we highly recommend using Caliber Home Loans for your mortgage needs.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 15, 2021

    I have closed several houses with Jody. She has always made the process smooth and very easy, especially this loan. My husband got very sick during this process and I had to spend a lot of time at the hospital. Jody did everything she could or helped me as much as she could to get this loan transaction completed. I have recommended her to my friends and family and will continue to do so.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 14, 2021

    Your team are very professionals and quick in processing all documentation, especially James. Take time to explain in detail how the process works. Their communication is great. I would not hesitate to work with Caliber Loans again. Thank you. Thank you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 14, 2021

    We had a really easy and pleasant experience with Caliber Home Loans. We would highly recommend them for their home loan needs. Scott ** was very helpful to our experience. If we ever need another loan, we will definitely use Caliber Home Loans.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 14, 2021

    Laura ** from the Lewes, De branch was friendly, helpful, knowledgeable, and helped my wife and I get approved and helped us pick a loan best suited for us. Would recommend her to anyone who is looking for a mortgage.

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    Caliber Home Loans Company Information

    Social media:
    Company Name:
    Caliber Home Loans Inc.
    Company Type:
    Private
    Address:
    1525 S. Beltline Rd.
    City:
    Coppell
    State/Province:
    TX
    Postal Code:
    75019
    Country:
    United States
    Phone:
    (800) 401-6587
    Website:
    www.caliberhomeloans.com