First Access Lending Reviews

James and Diana have been saints! We were not an easy refinance and they made it feel effortless. I know the work happening behind the scenes was constant. Helping and waiting through many hiccups. We knew what we hoped to get out of this refinance and James came back with even more beneficial scenarios that have made retirement in our timeframe a reality. There aren’t words to say thank you enough and we can’t recommend them enough. We were nervous using a lender across the country from us, and not staying local but we know this is exactly where we were supposed to be. Thank you James and Diana for everything and we look forward to working with you again!

I had the pleasure of working with James ** on my Home Equity line of credit and I was very impressed with his service. He was extremely efficient, thorough, and professional throughout the entire process. What stood out most was his genuine interest in my situation, making sure I understood every step and felt comfortable with the decisions. I truly appreciate his dedication and support, and I would highly recommend him to anyone seeking assistance.

Outstanding Refinance Experience with James ** at First Access Lending. I recently completed a home refinance with the help of James ** at First Access Lending, and the experience was truly exceptional from start to finish. James went above and beyond every step of the way, providing not only professional expertise but also the kind of personalized care and patience that’s rare to find in the lending industry today. Throughout the process, James was attentive, responsive, and incredibly supportive. He took the time to understand my goals and made sure I was fully informed at every turn. His communication was always clear and timely, and he made sure I felt confident and comfortable with each decision.

Working with Zach and First Access Lending was easily one of the best decisions we could have made when buying our new home. Zach was always available, quick to respond and incredibly knowledgeable throughout the buying process. Navigating today's market was no easy task, but Zach was very proactive in ensuring we obtained the best rate and were always asking the right questions. As a result of his efforts, we were not only able to secure our forever home, but we settled on a rate that was better than all other options on the market thanks to Zach's insight. We would highly recommend Zach and First Access Lending to anyone buying a new home!

A truly customized and personal approach. Rather than a large company where you're another number or a broker sending off your file to a 3rd party you'll work directly with the source of the funding! They offered a number of creative products and solution to complex needs! I was shocked at the number of different programs available and at a great rate!

James, Jake, and the entire team were outstanding throughout my HELOC process. They were knowledgeable, responsive, and took the time to clearly explain every step, which made the experience smooth and stress free. Their professionalism and attention to detail really stood out. I truly appreciated their support and would highly recommend them to anyone considering a HELOC.

100% top notch service... especially Connor Kern! Very helpful and always available by phone, text or email! Got the refi on my home approved and closed quickly! I would not hesitate to use them again!

James and Jake, and the team at First Access really made the refinance experience very clear from the start and the honest and transparent approach was very much appreciated. This process can be super overwhelming, but the guidance and support you both offered was awesome. Looking forward to collaborating again in the future. Highly recommend this group!

Connor was very professional, kind and patient. He always got right back to me, and helped me understand things to figure out my best options. He made the whole process easier and less stressful. I will definitely use his services again if needed.

Phenomenal experience. Mortgage Loan Originator James had his finger on the pulse from Day 1. Kept me informed every step of the way. Was readily available to answer any questions I may have had throughout the process. Coordinated with all parties involved during the process to ensure a timely closing. Great job folks! Highly recommend.