Fairway Independent Mortgage Corporation Reviews

Stay away... I had a very good experience with them for the first 3 years of my mortgage and even recommended them to others... I regret that very much... 3 years into the mortgage they sold my mortgage and transferred to another company and I had no say in the process. The new company (Selene Finance) is an absolute joke and the transfer process provided me no information and had me marked down as missing a payment because they provided no info during the transfer. Stick with your local bank and avoid Fairway and Selene at all costs.

I had a great experience working with Jose and Tony from Fairway. The team was very friendly and fun to work with. I was told that the whole process would be stressful but they made everything so easy and simple. Overall I am happy with my new purchase. Thanks.

I closed on an FHA loan through Fairway in June 2023. After the closing, I learned that the required HUD/VA Addendum was signed by me five days after closing, on July 5—not on or before closing, as HUD requires. The loan officer told me the title company forgot to include it, but I was never told that signing it late would violate HUD rules. The document was submitted to HUD as if it had been signed on time. I was also referred to a real estate agent by the loan officer—without me asking—who omitted the signed repair amendment from the closing documents. I was told the repairs had been made, but they weren’t. After closing, I had no legal way to hold the sellers accountable.

I sent all the information to them that they needed. I still didn't get a loan. This company is garbage. Not one of them could approve a simple loan then company is dumb. Don't apply. Keep looking. Don't settle for people saying the loan officers when they aren't there. No proof.

I have a loan with Fairway Mortgage currently. I had to contact them regarding some questions I had about my loan. The customer service was amazing. We get so use to getting robo calls versus good customer service anymore. Michael ** was so helpful, kind, and understanding. I would recommend this company to anyone looking for a reverse mortgage with great customer service.

Fairway Mortgage in Portland Oregon is a joke. This company is made up of sisters and family member. No idea what they might be doing. I asked for help on numerous occasions and appointments were set up but never ever kept. Don’t be this company if you can avoid it. If your real estate agent wants this company run from them as well!

It seemed as everything was starting out great, having problems with my debt to income. Someone was telling me how to work through it and then all the sudden nothing. No return calls. No emails except for system emails. I haven't even gotten to do a job letter saying I'm not approved yet. Makes me feel really really important to be blown off such as this.

Fairway has cheaper rates. Also, everything else with them was great. Alex was my rep and he was upfront and honest, and there were no hidden fees. I knew what to expect. Alex was amazing. I liked working with him. I would highly recommend Fairway.

Fairway made everything really easy. They worked with me a lot more than the big banks would. It was a quick turnaround and high communication and the rep I worked with was great.

I liked the service and rates that Fairway had. I did a 30-year fixed loan program with them and the process was painless and smooth. The process took about 20 days or so. There were a few folks I worked with and they had timely communication.

The process with Fairway was a lot easier than we thought. It was quick. It took maybe four weeks, and we were in our home. Our loan officer was so helpful. He was there every step of the way. Everybody was so helpful. We bought our home back in 2008, and that was the last time that we bought a home, so we didn't remember how the whole process went. They walked us right through everything.

The application process was fairly easy. I'm a professional so I'm used to stuff like that. So it wasn't daunting in that way. But if I wasn't familiar with it, it would have been a little overwhelming because I didn't receive a lot of direction on what to do and how to do it. I just pulled on my knowledge from last year. My loan officer was dealing with her son who had kidney failure. So I tried to give some grace on that. But unfortunately, there was not any time when she initiated a call to me and said she would send me documents to sign or schedule a time so we could go over them. So there was no contact like that. I happened to realize that I was calling her on her cellphone and not her office phone.

The application process with Fairway went by fairly quickly. There were some questions because I just moved in state and has a new job but other than that, it was easy. The deal was a lot higher than my previous mortgage but with the increase in rates, it was nationwide. It was understandable.

Fairway responded quickly. They were a good company to deal with.

The rep that I worked with at Fairway was awesome. Any question I had, she was right on it. Also, the application process was really simple. It took a while to get through all the approvals, but that’s just normal. I recommend Fairway to anyone.

We used Fairway to buy our last house, we refinanced through them, and we just used them to purchase a new house. They're awesome. They were able to get us in a rate lock and we wouldn't have been able to buy our house without their help. We have nothing but good things to say about Mandy, my lender, and her team. I give other people Mandy's number all the time.

Everything from application to closing went fairly quickly with Fairway. I was satisfied with the communication. The people I was dealing with, the information I got, the process, and the time that it took went fairly well.

My first-time home buying experience with Fairway was easy compared to all the horror stories that I've heard because of the way that everything worked smoothly. Everything came in sections, which made it easiest. It was a step-by-step process instead of just a ton of paperwork and everything all at once until we did the final closing. It was amazing working with Fairway.

The application was easier than I thought. I was happy with my experience with them. Morty was the rep who started my home-buying process but sometimes his secretary takes a long time to get back to me with information. I asked her if he could improve on that a little bit. The rate and terms I received are good. It's a little longer than I would like it to be but we'll work through that when the time comes.

I enjoyed when I work with my rep because all the time, she tries to help and finds the way to help me. Every time I need help, I call her. Everything worked easily and well. Fairway is a good company. I have a perfect staff.

Refinancing with them was very easy and quick. My rep was very professional.

The application process was super easy. Our loan officer was really helpful. I got a competitive rate. They provided feedback and insight into the numbers behind the interest rate we were given. It was an educational process.

The application process was fine. My rep was fine too. He was overpaid but it is what it is.

While our broker was very nice, he got under our skin really quickly. We are in our forties, not first time home buyers, and he only referred to us as “kiddo,” except for when I was asking questions, then it was “sweetheart.” No. More importantly, the initial loan we were offered had a high APR. We were told it was because rates were going up. In 15 minutes we found better interest rates and lower origination fees on both Rocket Mortgage and Better.com. Fairway tried to match what we found but we knew our loan would be sold from random bank to random bank, especially in this unstable market. We found that Rocket offered the best rates and services the loan, so no bouncing around. So if you need more hand holding for going through the mortgage process, maybe an online company is not for you. But we wanted the best deal and we're fine doing some of the footwork to get it online.