Fairway Independent Mortgage Corporation Reviews

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About Fairway Independent Mortgage Corporation

Fairway Independent Mortgage Corp. (NMLS #2289) is a nonbank mortgage lender headquartered in Wisconsin. It originates loans in all states and has over 750 branches and satellite offices in 48 states and Washington, D.C. The company has been in business for over 25 years and funded more than $72 billion in loans in 2021.

Pros
  • Originates loans in all 50 states
  • Branches in 48 states and Washington, D.C.
  • Many types of loans
  • Helpful online resources
Cons
  • No home equity loans
  • No weekend customer service

Featured Reviews

Plaistow, NH
Verified purchase
The application process was super easy. Our loan officer was really helpful. I got a competitive rate. They provided feedback and insight into the numbers behind the interest rate...

Read more

Oregon, OH
Verified purchase
The application was easier than I thought. I was happy with my experience with them. ... The rate and terms I received are good. It's a little longer than I would like it to be bu...

Read more

Rates

Fairway Independent Mortgage Corp. doesn’t publish its rates. A loan officer gives you the rates you qualify for once they collect your information. They’ll quote an interest rate and an APR. The APR is the most important, because it takes into consideration additional fees and costs associated with the loan.

Fairway offers both adjustable- and fixed-rate mortgages; ARMs are growing in popularity with interest rates rising because they tend to start with a lower rate than a fixed loan; you might consider an ARM if you plan to own your property only for a short time, or you are willing to risk of higher rates in the future.

Over the past few years, Fairway Independent Mortgage’s home purchase rates have been slightly higher than the national average.

Fairway Independent Mortgage Corp. average home purchase rate vs. national average

Information pulled from public Home Mortgage Disclosure Act data. Rates reflect noncommercial home purchase loans only.

Application process

You can apply for a loan with Fairway Independent Mortgage Corp. in person, online or by phone. The first step is an initial consultation with a loan officer. You can set this up by filling out the information form online, calling Fairway or visiting a branch in person.

The next step is applying for preapproval, which determines your loan offers. You’ll need to send in documentation relating to identification, income, assets and property. After you’re preapproved and plan to purchase a home, your loan officer submits your file for processing and underwriting.

You can use the FairwayNow app to complete many steps in the application process:

  • Submit necessary documents
  • Uploading documents
  • Calculating payments
  • Tracking your loan status
  • Messaging Fairway

Fairway Independent Mortgage Corp. application features

Loan types

Fairway Independent Mortgage Corp. offers many home purchase and refinance loan options, including conventional, FHA, VA and USDA loans. You can also get a jumbo loan or a reverse mortgage through the company. It doesn’t offer home equity loans or home equity lines of credit (HELOCs).

In 2021, Fairway Independent Mortgage Corp. received 188,344 home purchase applications total. That year it closed 141,220 home purchase loans (about 75%) and denied 11,408 home purchase applications (6%).

Loan applications for home purchases only by year

Information pulled from public Home Mortgage Disclosure Act data. Includes conventional, USDA, VA and FHA mortgages.

Refinancing

Fairway Independent Mortgage Corp. specializes in home purchasing, but it also offers refinance loans. Even though refinancing was a popular option due to low rates in recent years, a majority of the loans Fairway has originated are purchase loans. In 2021, three-quarters of its loans were purchase loans, while 21.59% were refis and 14.3% were cash-out refis.

Home purchase vs. refinance loans by year
Information pulled from public Home Mortgage Disclosure Act Data. Includes conventional, USDA, VA and FHA mortgages.

Requirements

A Fairway loan officer can help you determine whether you meet the qualifications for a mortgage and how much home you can afford. Requirements and loan amounts differ by loan type.

National mortgage requirements by type

Cost and fees

When you apply for a mortgage with Fairway, you will receive a Loan Estimate form that includes the costs and fees of your loan, including closing costs.

Closing costs with Fairway Independent Mortgage usually range from 2% to 3% of the loan amount, according to the company. The closing costs might include:

  • Loan origination fee
  • Discount points
  • Appraisal costs
  • Charges related to the legal transfer of property

FAQ

How does Fairway Independent Mortgage Corp. work?

Start with Fairway by filling out a form online, using the FairwayNow app, calling or visiting a branch. You then work with a loan officer to go over your mortgage goals and submit an application for preapproval. Once you have preapproval, you can search for a home. Once you have an accepted offer, your loan officer will submit your loan file for processing and underwriting.

Is Fairway Independent Mortgage Corp. legit?

Yes, Fairway Independent Mortgage Corp. is a legitimate mortgage lender. The company has been in business since 1996 and is authorized at the time of publishing to do business in all 50 states and Washington, D.C., according to NMLS.

Where is Fairway Independent Mortgage Corp. available?

Fairway Independent Mortgage Corp. originates loans in all states and has over 750 branches and satellite offices in 48 states and Washington, D.C.

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Fairway Independent Mortgage Corporation Reviews

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    How do I know I can trust these reviews about Fairway Independent Mortgage Corporation?
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    Page 1 Reviews 0 - 10
    StaffLoan Process

    Reviewed April 28, 2025

    I had a great experience working with Jose and Tony from Fairway. The team was very friendly and fun to work with. I was told that the whole process would be stressful but they made everything so easy and simple. Overall I am happy with my new purchase. Thanks.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 8, 2025

    I closed on an FHA loan through Fairway in June 2023. After the closing, I learned that the required HUD/VA Addendum was signed by me five days after closing, on July 5—not on or before closing, as HUD requires. The loan officer told me the title company forgot to include it, but I was never told that signing it late would violate HUD rules. The document was submitted to HUD as if it had been signed on time. I was also referred to a real estate agent by the loan officer—without me asking—who omitted the signed repair amendment from the closing documents. I was told the repairs had been made, but they weren’t. After closing, I had no legal way to hold the sellers accountable.

    The appraisal included inaccurate claims about the property, such as “new plumbing,” even though the plumbing dated back to 1961 with patchwork fixes. As a result of this entire process, I was left with over $37,000 in out-of-pocket home repairs, another $13,720 covered by my insurance, and serious medical and emotional stress while caring for a newborn in an unsafe home. I filed complaints with multiple agencies and Fairway’s internal quality team, but no one has taken accountability. This experience has had a lasting impact on my life, and I hope sharing it protects others from going through the same thing.

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      StaffLoan Process

      Reviewed March 5, 2025

      I sent all the information to them that they needed. I still didn't get a loan. This company is garbage. Not one of them could approve a simple loan then company is dumb. Don't apply. Keep looking. Don't settle for people saying the loan officers when they aren't there. No proof.

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      Customer ServiceStaff

      Reviewed April 24, 2024

      I have a loan with Fairway Mortgage currently. I had to contact them regarding some questions I had about my loan. The customer service was amazing. We get so use to getting robo calls versus good customer service anymore. Michael ** was so helpful, kind, and understanding. I would recommend this company to anyone looking for a reverse mortgage with great customer service.

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      Punctuality & SpeedStaff

      Reviewed Feb. 11, 2023

      Fairway Mortgage in Portland Oregon is a joke. This company is made up of sisters and family member. No idea what they might be doing. I asked for help on numerous occasions and appointments were set up but never ever kept. Don’t be this company if you can avoid it. If your real estate agent wants this company run from them as well!

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      Customer Service

      Reviewed Oct. 5, 2022

      It seemed as everything was starting out great, having problems with my debt to income. Someone was telling me how to work through it and then all the sudden nothing. No return calls. No emails except for system emails. I haven't even gotten to do a job letter saying I'm not approved yet. Makes me feel really really important to be blown off such as this.

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      Verified purchase
      StaffRates

      Reviewed Oct. 4, 2022

      Fairway has cheaper rates. Also, everything else with them was great. Alex was my rep and he was upfront and honest, and there were no hidden fees. I knew what to expect. Alex was amazing. I liked working with him. I would highly recommend Fairway.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffTransparency

      Reviewed Oct. 1, 2022

      Fairway made everything really easy. They worked with me a lot more than the big banks would. It was a quick turnaround and high communication and the rep I worked with was great.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

      Reviewed Sept. 25, 2022

      I liked the service and rates that Fairway had. I did a 30-year fixed loan program with them and the process was painless and smooth. The process took about 20 days or so. There were a few folks I worked with and they had timely communication.

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      Verified purchase
      Punctuality & SpeedStaffLoan ProcessTransparency

      Reviewed Sept. 24, 2022

      The process with Fairway was a lot easier than we thought. It was quick. It took maybe four weeks, and we were in our home. Our loan officer was so helpful. He was there every step of the way. Everybody was so helpful. We bought our home back in 2008, and that was the last time that we bought a home, so we didn't remember how the whole process went. They walked us right through everything.

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      Sources
      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. To learn more about the content on our site, visit our FAQ page . Specific sources for this article include:
      1. NMLS, “ NMLS Consumer Access .” Accessed Aug. 23, 2022.
      2. Federal Financial Institutions Examination Council, “ HMDA Data Publication .” Accessed Aug. 23, 2022.

      Fairway Independent Mortgage Corporation Company Information

      Company Name:
      Fairway Independent Mortgage Corporation
      Website:
      www.fairwayindependentmc.com