Fairway Independent Mortgage Corporation

The process with Fairway was a lot easier than we thought. It was quick. It took maybe four weeks, and we were in our home. Our loan officer was so helpful. He was there every step of the way. Everybody was so helpful. We bought our home back in 2008, and that was the last time that we bought a home, so we didn't remember how the whole process went. They walked us right through everything.

The application process with Fairway went by fairly quickly. There were some questions because I just moved in state and has a new job but other than that, it was easy. The deal was a lot higher than my previous mortgage but with the increase in rates, it was nationwide. It was understandable.

We used Fairway to buy our last house, we refinanced through them, and we just used them to purchase a new house. They're awesome. They were able to get us in a rate lock and we wouldn't have been able to buy our house without their help. We have nothing but good things to say about Mandy, my lender, and her team. I give other people Mandy's number all the time.

My first-time home buying experience with Fairway was easy compared to all the horror stories that I've heard because of the way that everything worked smoothly. Everything came in sections, which made it easiest. It was a step-by-step process instead of just a ton of paperwork and everything all at once until we did the final closing. It was amazing working with Fairway.

The application was easier than I thought. I was happy with my experience with them. Morty was the rep who started my home-buying process but sometimes his secretary takes a long time to get back to me with information. I asked her if he could improve on that a little bit. The rate and terms I received are good. It's a little longer than I would like it to be but we'll work through that when the time comes.

It seemed as everything was starting out great, having problems with my debt to income. Someone was telling me how to work through it and then all the sudden nothing. No return calls. No emails except for system emails. I haven't even gotten to do a job letter saying I'm not approved yet. Makes me feel really really important to be blown off such as this.

Fairway has cheaper rates. Also, everything else with them was great. Alex was my rep and he was upfront and honest, and there were no hidden fees. I knew what to expect. Alex was amazing. I liked working with him. I would highly recommend Fairway.

Fairway made everything really easy. They worked with me a lot more than the big banks would. It was a quick turnaround and high communication and the rep I worked with was great.

I liked the service and rates that Fairway had. I did a 30-year fixed loan program with them and the process was painless and smooth. The process took about 20 days or so. There were a few folks I worked with and they had timely communication.

The application process was fairly easy. I'm a professional so I'm used to stuff like that. So it wasn't daunting in that way. But if I wasn't familiar with it, it would have been a little overwhelming because I didn't receive a lot of direction on what to do and how to do it. I just pulled on my knowledge from last year. My loan officer was dealing with her son who had kidney failure. So I tried to give some grace on that. But unfortunately, there was not any time when she initiated a call to me and said she would send me documents to sign or schedule a time so we could go over them. So there was no contact like that. I happened to realize that I was calling her on her cellphone and not her office phone.