Unlock Reviews

They listed in ad a couple minutes online to get your rate. Was longer but the really bad thing was at the end when I clicked on get my rate it didn't give me my rate, it said an agent will be calling shortly. It's been a few days and my phone & email is over run by other lenders that don't offer what I signed up for! Not to mention the few I talked to had none of my info that I already filled out!

I took out equity in my house to fund a expensive move to Arizona. Was going to sell the house this year. What I failed to do was take the agreement before signing it, to a lawyer or realtor. The investor portion will be taking 33.3% of the sale. Unlock will be taking another 50%. From my understanding between the actual company and the investors the total will be over 80 % of the sale.

The agent Jennifer was nice and professional. The amount of hoops and actions that are required are BS. They ask for this and that, you provide it and its never good enough. Too many actions required by the customer. They also require that you let some appraiser come out and inspect your house aka invade your privacy. What a waste of time.

Very pleased with the company. After my husband's passing. He left me with his debt. Scrambled for options. Until. I looked into this. It gave me some relief... and I have more options. And the service I received. By Màtt and author were very helpful and and knowledgeable.. Thanks.

An excellent customer experience overall! The Unlock Product Guide was well-written and presented, provided an abundance of useful information, and gave the impression of the company making an earnest attempt to be transparent and inform the customer to the best of their ability. Plenty of additional and easily accessible information available through a well-designed web interface and user dashboard.

You should know I fought foreclosure for 15 years because the bank just upped one day, my 30-year fixed over $5,000 with no explanation, it was illegal..back in the crash of 09...they were doing it to everyone and then..finally ...after 15 year years...I paid off my mortgage😃 but the rotten mortgage company didn't pay my property taxes🤦‍♀️

Be Cautious With Unlock. My experience with Unlock has been disappointing. While they present their program as a way to access your home’s value, the structure ends up costing you a large portion of your equity when it’s time to settle or buy out. The numbers didn’t add up in my case, and I felt the outcome was unfair. I recommend anyone considering this company read the fine print very carefully and explore other options before signing. Protect your equity and make sure you fully understand the long-term costs.

I learned about Unlock from a story I read on the internet. I wanted to do some landscaping around the house, so I contacted them. They are very pleasant to speak to, they helped us every step of the way, handled all the arrangements for document signing. It was very well handled by all involved. I highly recommend them if you need some equity but don't want to add on another monthly bill. Check with them and find the details about how it works.

We worked with Unlocked less than a year ago. The initial process was good, lots of communication and information. However we were never given actual numbers...only percentages and what if's based on the value of the home, which will change. We moved forward and received the money from the equity of our home. Fast forward less than a year later we are selling our home and we find out that even though the value of our home only changed by 2000 dollars we were charged 40% interest on the 50,000 we borrowed for the year. So we are paying back 68,000 dollars on a 50,000 loan. We were told we would only pay up to 26% interest if we sold within 6 years...which was not correct! I would not recommend this company to anyone but, if you use them make sure you have an attorney review your documents before you sign! If anyone has questions feel free to reach out and I can show you my paperwork.

Do not use this service - period. While I'm not at maturity yet, they keep throwing wildly out of line valuations of my home that are hundreds of thousands of dollars above FMV. Why? Because this influences things such as your buy down and also sets them up for claiming you didn't sell at a fair price. It is unethical, at best.