Gateway Mortgage

Our real estate agent referred us to Gateway Mortgage to buy our house and we applied for a first-time homebuyers loan with them. At the time, we kinda looked around a little bit and they had the best rate as well as the lowest interest that we could find that would go with us. Our loan officer, Josh, told us that the process was gonna be really easy and for the first couple of weeks, it was. We just took all of our paperwork and information up there and gave it to them. Then, he ran through the numbers with us and told us what to expect for our payments and how long it would take. He would sit down and explain things to us. He was great and he helped us a lot.

I am a veteran and I wanted to take advantage of the VA home loan to purchase my first house. My co-worker went through Gateway Mortgage to get her home loan in this area and she said that it was good. Although the application was a bit stressful, it was nothing that was so overwhelming. There were a couple of times where it was a little disturbing because I was told that it might take weeks but I called the other side where the underwriters were waiting for documentation and I got it expedited. It only took a week and Gateway definitely helped along with providing me phone numbers to call for verification, what kind of forms that they needed and documentation.

I came across Gateway Mortgage through our realtor. She highly recommended them and Mike, whom she just worked with in the past. She highly suggested him, so we went with him, and everything was awesome. He did a great job explaining everything and walking us through the whole process. He expedited it for us because we were on a bit of a timeline.

We had a lot of bills. At the time, we were doing some changes with our finances and thinking about buying another house. We decided to apply for a loan and I was gonna refinance with the company that already held our mortgage, but they weren't giving me any information and were sidestepping. I knew that the price was gonna go up. My real estate agent then referred me to Aaron from Gateway Mortgage Group and we decided to get a 30-year fixed loan.

I was buying a house and I started looking at several lenders and then I had to narrow it down to two. The biggest thing was Gateway's Kris' transparency. She was always there to answer questions and she felt honest. So, we went with them. The process of obtaining the mortgage is always a little bit of a pain but Kris was able to do most of it via email. There was only one time that I ever went to her office. And this was new construction, so it kinda dragged out over by eight months.

Gateway was amazing. They closed my VA Loan in less than 30 days. Chris ** team walked me through the entire loan process enforcing me of everything. I loved the videos explaining each step of the loan and what to expect next. My Realtor was kept informed on the process. I will recommend any person buying or refinancing to Chris ** and his team.

We were renting a house then our landlord pretty much said he had to move in within a month or 2. We had to be out of there so we decided we were just gonna buy a house instead. We did a first-time homebuyers program with Gateway. We talked to a couple of people, originally. A friend of mine who's getting into the retailer side of things kinda suggested we should talk to a guy, Monty, that he knows and works in Gateway. So, we went down and talked to him. He seemed better than the ones that we originally talked to. He was more willing to help and worked with our timeframe ‘cause we kinda had to have something pretty quickly.

We're very happy with Gateway. We purchased a new home and getting a mortgage went really well. It was quite straightforward. From the day we sat down to the day we closed was a month and a half, but that was mostly on the sellers. We could've closed sooner so it was really smooth. We've already recommended Gateway.

We were having issues and I heard that the agent that I worked with at Gateway could get us to close faster. The interest rate of Gateway was also better than the other ones I found. And the process was pretty easy and simple. With everything, the process took about 12 days. They were communicative, easy to talk to and very helpful. I was impressed by their loan officer, Carl's professionalism and how fast he was able to get everything done.

Elizabeth ** was our contact person with Gateway Mortgage (for the second time now), and once again she went above and beyond what most lenders would to ensure we understood each step and there were no preventable delays. Our closing was delayed from March until June (due to seller issues), but Elizabeth stayed on the ball and kept us updated the entire time. On more than one occasion I know she worked a late night to help service our loan to ensure it went through (due to underwriting needing multiple confirmations of income). I would (and have) definitely recommend Gateway (especially Elizabeth) to a friend!

An incredible Mortgage Team that went out of their way to ensure that my needs were being met. They were professional, polite, reassuring, expeditious and timely; a joy to interact with. I would highly recommend them to anyone in need of an attractive mortgage rate with a team that has your needs at the forefront of their actions.

Having a representative at the closeout is a plus and indicates that you care. I am impressed with Mr. Michael ** handling of my loan and extra help he gave me with the construction loan. His willingness to go the extra mile (from Ada to Yukon) to be present for the closeout and to answer question was a plus for me. I will suggest this bank to all my friends and family. THANKS.

We applied at Gateway after our realtor, Carol, suggested Gateway. We met with Jeanett over the phone at first and she told us what we needed. Once we started the loan process with Jeanette at the wheel we were so pleased and grateful for her patience with us and we felt like a part of a family. Megan was also wonderful to work with. They were always there to help us with any questions along the way. Any little roadblocks that came up were dealt with immediately and she took all the stress out of the whole process. We would definitely recommend the wonderful people at Gateway in Enid, Oklahoma.

I bought a new home and my real estate agent told me about Gateway. They’d had to do a bunch of research on my employers just to get the dates that I worked with them. Also, I really like the online signing that I didn’t have to show up in person. That was really handy. Rose, the lady that was helping me, really did a good job and she explained everything to me. I had one negative thing in my score report. Rose told me to get rid of it and I would get approved for a different program. S,o that’s the first thing I did when I first talked to her. I talked to my bank, I got rid of that one late payment, and that it was wrong. It brought my credit score up and I got approved for a better option. The application and underwriting process took over a month. We did everything as quickly as we could without missing anything. Overall, I’d definitely recommend them to a friend.

I took a loan from Gateway Mortgage for a new home and they were fine, but the application process was a little cumbersome. There was a good bit of miscommunication. The double paperwork, having to resubmit paperwork and submitting paperwork that was forgotten to be sent to me to sign seemed like a lot of back and forth. Everything was done by computer and portal, which was fine, but they should make sure all the bases are covered. They should also get the paperwork done so that it could move along a little quicker so that the interest rate doesn't increase in the time it takes from the first contact to getting the loan approved.

The whole experience in obtaining a Mortgage with Matt ** and his entire team is first class! Literally every step was smooth and effortless. Matt and his team go out of their way to guide you through the process and make sure it is easy and stress free. They are professional, answer anything you need them to with ease and are very easily reachable for whatever you need! It is above and beyond great service! I would never think about using anyone else to obtain a Mortgage and if you need one make sure to give them a call and meet with them!! 5 Star Service!!!

Molly is amazing, this is the second time we have had the pleasure of working with her. Who would have thought you could improve upon perfection, she made everything easy and quick. Thank you Molly for all of your hard work and we will diffidently continue to refer our friends and family to you.

My girlfriend and I wanted to buy a house and a family friend was working at Gateway. We got an FHA commission which was easy as we just scanned the paperwork and uploaded it. The process took a month and a half from when we put the offer, and I was very satisfied. Gateway helped us get a house, and that was our main goal.

Tami ** and her team were amazing. They showed tremendous professionalism and focus and really personified customer care. I would be remiss in not mentioning Evelyn who kicked the process off and was a warm and kind person from start to finish.

As a proud U.S. Veteran I would like to personally thank Michael ** for his outstanding customer service during my closing process. Michael and Rachele were informative and walked me through the entire process as a first time homeowner! I will be forever grateful!

I called a few other lenders, but the person that I talked to from Gateway, Sarabeth, was really helpful and I really liked her. Applying online was easy overall. In some aspects, this was almost relatively new, so some of it was a little difficult when I had to scan documents here and there. Still, I got approved and the people at Gateway were perfect.

For being a first-time home buyer, Jeff was always so attentive. Any issues that were brought up to his attention, he’d get back with me immediately and gave me feedback with different solutions. I highly recommend him. Thank you for everything!

Our Realtor gave us a few different options, and Deborah, the rep from Gateway, seemed comfortable to me. The whole process was just seamless and perfect. We were in South Carolina and we bought in Texas. I was kept up to date on everything. There were no hidden surprises and it was a really good transaction. I'd email her and within an hour, I'd have a response. From start to finish, the whole shebang, it was right about 45 days then we closed. We were using a VA loan as well so that added some time. But they pretty much got it figured out. Being a first-time home buyer, it wasn't stressful at all. All those fears of first-time home ownership, I don't really have those with Gateway. I'm a financial counselor myself so definitely I will recommend them in the future. I actually just recommended them to my mother.

Michael **, Area Manager | **, is always very professional, patient and accurate. He makes the process simple. I would highly recommend using Mike the next time you need a mortgage. Lastly, I enjoyed Gateway's use of video's to help explain the steps.

Dotty ** and her team did an excellent job refinancing the mortgage on our home. Dotty's communication with us, throughout the entire process, was exceptional. She is obviously very knowledgeable about the loan process, as well as being committed to great customer service.

My husband and I have been married for 36 years, so we have made many purchases on credit, from furniture, to vehicles, to homes. Our recent experience with Gateway Mortgage was hands down the most positive such experience. The staff we worked with were the perfect combination of professional, efficient, friendly, thorough, and approachable. And the little video snippets Gateway emailed to us all through the process were perfect -- informative, yet short and sweet. Although we're hoping this will be our forever home, if we ever do purchase another home, we will most definitely use Gateway Mortgage!

We were buying a house in Springtown, Texas and we needed a mortgage. We were looking for a VA mortgage, and the mortgage broker we were working with had not accommodated the VA mortgage. So, he recommended and passed us over to Gateway, and he picked a cap for us. The process of getting the mortgage through Gateway was easy. I'm a disabled veteran and that I was tax-exempt, but they were trying to get that worked out. But they did, so it was very nice. We had done some of the paperwork with the original broker, but we had to redo several pieces because of the Gateway form, but it was very easy to work with the automated system online. The application process with all of the different forms that we had to do took approximately a week.

Outstanding seamless service as always. Thanks again Gateway and John **. Thanks to Lorelei too. Always above and beyond the call of duty. This is the third mortgage I have done with John and I would recommend him to anyone.

I have never gotten a mortgage on my own. At 69 years old you might think that odd. The ex wife is a Realtor and took care of everything.. John ** made me feel extremely comfortable during my whole mortgage process. I will recommend him highly to people. He is excellent....

Gateway, Jill, helped me through buying my second home. I was kept informed and all my questions were answered in a timely manner. I love the teamwork atmosphere of the office and how well they all worked together. I would recommend Gateway to anyone looking to buy a home.