BMO Bank Reviews

I had to give it a one star review because that's the only way to get passed that portion of the review, but I would've gave it a negative five-star review. I recently received a settlement for a horrible injury at my job and got a money market account at BMO Harris Bank in Kokomo, Indiana. The teller, Nathan **, who assisted me said it would be better for the large sum I received. I just wanted a savings account. What he neglected to tell me was that they only allow you to move your own money size times a month, afterwards you receive a fifteen-dollar transaction limit fee each time. I was charged forty-five times, maybe more because I couldn't check my account history online that far back.

I like to start by saying I would like to give this bank and absolute zero or a minus 100. The experience I have had with this bank has been the absolute worst experience I have ever had with any Bank from being racially profiled because I have money in my bank and having my bank account froze because of that to going online to try to send payments only to have my bank account Frozen again and again because I don't know how old my friends kids are, why would BMO Bank ask me about my friend's children.

I have two CD accounts with BMO; I am trying to sign into my account for 3 weeks now, and they block me out although I do everything correctly. Called customer service and they can not help; HM!!! I am trying to make sure at maturity they close the account and return the money to the original bank. The way to do it, says customer service, I have to request they send me an application, I fill it out then she runs it by her supervisor and maybe I can change my password. So you have to run through loops to change a password and have access to your money!!!! VERY TROUBLESOME. STAY AWAY FROM BMO, JUST MY TWO CENTS.

Beware of BMO – they take your money without asking! Who in the world do they think they are? It is our money not BMO's!!! A recap of what took place: Bank of the West converted to BMO. During the scrub of monthly withdrawals to occur on September 1st, BMO noticed our state tax amount did not meet the required minimum. Bank of The West was withholding $62.47 a month for years, however BMO indicated $167.64 was the amount required to be withheld. Ultimately, BMO withheld the $167.64 amount without asking us and we did not get our IRA distribution payment on time. They just took our money and held it for several days. After much research and phone calls it was determined that Colorado does not have an 8% requirement for state withholding. They reversed the tax withholding of $167.64 and instead will be withholding the usual amount of $62.47. BMO screwed up and we paid the price. Needless to say we have since left BMO and would never, ever recommend them for banking needs.

I have had this card for more than 20 years. There is always a live person to answer the phone if I have problems. They will call me to check if it looks like there is fraudulent activity. They are very good about helping me on the rare times that I have to contest a charge. If I don't call them first to tell them I will be charging something expensive, or I will be using the card out of state, they call me to check before accepting such charges. Their security is extremely vigilant. If the card doesn't work for some reason such as at a gas station, there is always a live person I can call who will fix the problem. They do have a rewards program, and I can redeem points for a prepaid card I can spend on anything I want. If the card is lost or compromised they are very good about giving me a new card at no charge. From talking to friends and family, I know this company is far above most credit card companies in customer service. I highly recommend them.

I have never had any problems with this organization. They are polite, considerate and quick to offer support. Using them I am confident that my information is safe. Also they have several types of cards like cash back or rewards.