Veterans United Home Loans Reviews

Jordan made sure I understood every step of the VA loan process. He even helped me identify ways to save money and make smarter long-term decisions, which speaks volumes about his character. When my family moves into this house, I’ll be thinking of the people who made it happen — and Jordan is absolutely at the top of that list. If you’re working with Veterans United and you get Jordan ** — consider yourself in the best possible hands. This wasn’t just a loan. This was a mission. And he delivered.

Heck, Aaron even made himself available on a random Saturday afternoon to ensure I was able to get a bid in on the house we just closed on. I don’t believe there is another organization who cares this much about military members and their families. When I joined the Army back in 2015 my wife and I would talk about finally having our forever home. With the help of VU, and Aaron and his team we did exactly that.

Kristine was equally amazing, keeping everything organized and on track while making the process feel seamless. Their teamwork, communication, and genuine dedication to helping me purchase my dream home were truly unmatched. They made a process that could have been overwhelming feel manageable and even exciting. Thanks to Ross, Megan, and Kristine, I was able to close on my new home without any issues, and I couldn’t be happier. I highly recommend Veterans United to any veteran looking to buy a home, this is a team you can trust to have your back every step of the way. Thank you all for making my dream a reality!

And finally, I'd like to thank Hope **. She is the real estate agent that sold me my new home. She was able to answer all my questions about the neighborhood and surrounding area, even some questions I did not think to ask. Her knowledge about the home was impeccable! If you are ever in the Mount Vernon, Illinois area looking to buy a home, I STRONGLY recommend you look her up at RE/MAX Elite. She knows her stuff!!! Without everyone's involvement, I would not have been able to accomplish my mission of living closer to my sons. THANK YOU!!!

2. Not knowing the final amount we needed until 6pm on Thursday when closing was at 10am on Friday was a big issue. I understand that we were able to make it work due to some other circumstances, but going through the remaining 3 weeks thinking it was going to be approximately 3.4k and then it changing to 6.5k the day before does not seem acceptable to me. If we had not had the available funs for that additional amount, we would have had less than 24 hours to work with a bank to take out a loan, or try and find a family friend/ or sell something in a small window to make up the difference.

3. I also would have appreciated some amount of pushback as to whether or not we needed Flood Insurance since the previous owners were not carrying it. It felt like we were giving a lot of pushback but there was a lot of hoops and proof we needed to show to make that go away, but then it kind of just went away? I'm not sure if this was underwriting just changing their minds on second review or what happened there but I feel like that should have been looked into on initial look whether that was needed or not. These two issues reduced it from a 10 to a 9, but the rest was good. I appreciated giving us the leniency and trust as well as communicating with some resources for questions we had.

I spoke with the Counsel on record for the Condemnor: I was coerced into providing the Hand money, paying for an appraisal, and pest inspection, for a home that the seller does not have a deed to. We were misled and promised that it would only take 30 days for a deed so that we could continue on with the closing on this house. that 30 days then turned into 60 days, 60 days turned into 6 months. So now This realtor for Veterans United has been working alongside the seller, she's very nasty and rude to me on the phone today and hung up on me. This was after she told me that she doesn't want to be in the middle of this situation, when she is the sole reason why we are in this situation. I was told to vacate immediately and that I would be taken to court. I have paid a total amount of $7,200 in rent for a home I can't buy which was the whole reason for me moving here.

This situation should be fully investigated and all fraud exposed. We will be moving forward with a lawsuit! Please advise all loan officers, coordinators, consultants, real estate agents, real estate companies, appraisers etc. This is now the second time we have been abused and defrauded while trying to obtain a home. The first incident involved negligence by the VA as well. We went through the entire process of paperwork submission, payments, pest inspections, appraisals, stolen hand money, and the absence of the Certificate of Eligibility that None of the coordinators coordinated properly.

We will be connecting with Counsel on Monday to discuss further the Affidavit of Recording of Notice of Declaration of Taking filed on behalf of the Condemnor: Redevelopment Authority Of the City of Mckeesport. Civil Division No. GD-25-004839. I am requesting the sum of the appraisal I paid $625.00 to be returned immediately, because this home couldn't have passed inspection with the conditions of this backyard patio underneath the deck of this house being unfinished and having safety hazards to the disabled veteran. This past week we were told by Veterans United Home Loan team that we needed to reach out to him ASAP.

My mother had to resubmit all the paperwork that was already submitted 6 months ago. She was berated and shamed because of a credit report that has been pulled many times since 2024, Told she could not acquire the home due to her low credit score. relator said we could close next week if we paid the rest of the rent by Friday in which I have All Texts and emails of such discussions. Only to be called today on Friday with realtor saying she has bad news and that we need to vacate the premises immediately.

Relator has said in emails just as of a couple of days ago explaining how she is the liaison between ALL parties and her job is to aid US in the home buying experience and it has been nothing but Hell! She has only had the seller's best interest in mind throughout this whole entire process. I DID NOT seek seller out personally. We have only been introduced to him through Relator. A representative of Century 21 Fairways who holds my deposit to a home we cannot purchase.

There has been intentionally misleading and intrusive negativity, Fraud, Deceitful Misconducts, third party lies, obtaining of a condemned property, illegal eviction, harassment, unaccepted accountability, missing paperwork, false statements, false promises of closing on a home, intent to deceive, coercion, false advertisement, unlawful contractual agreements, improper leasing agreements, forging of documents, pressure to make payments so seller can pay his taxes, invasion of credit history, inflicted abuse and pain and suffering to the very veteran who served this country! I will forward any and all correspondence, pictures, texts and receipts required for the investigation to be conducted immediately. And all payments that have been made for appraisals required by the VA along with any hand money being held by a third party, are requested to be returned