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LendingTree
LendingTree
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(855) 813-5487
Overall Satisfaction Rating
2.72/5
  • 5 stars
    50
  • 4 stars
    12
  • 3 stars
    10
  • 2 stars
    5
  • 1 stars
    73
Based on 150 ratings submitted in the last yearSHOW RATING DISTRIBUTION

LendingTree

ConsumerAffairs Accredited Brand

LendingTree is an online loan shopping marketplace where consumers can connect directly with lenders for all kinds of financial borrowing needs. LendingTree functions in a similar way to travel, hotel and other online comparison shopping sites by letting consumers compare multiple offers from an industry-wide network so they can find the best deal that is right for them. Loan types include mortgage loans, mortgage refinances, auto loans, personal loans, business loans, student refinances, credit cards and more.

1150 LendingTree Consumer Reviews and Complaints

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Verified Reviewer Verified Buyer
Original review: June 18, 2018

I would like to pay off my credit cards. I want to pay off debt. I would like to raise my credit score. I am trying to reduce my debt to buy a car. I had fraud on three accounts but my attorney said not to pay on these bills. Meanwhile my freight has dropped my credit score 100 points. I have to sue her.

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Verified Reviewer
Original review: June 13, 2018

If I could give Lending Tree zero stars I would. I have used Lending Tree before to determine what loans and rates I would qualify for as it promises to not have a hard inquiry or affect my credit. Well yesterday I decided to see what I would qualify in the form of an auto loan. I logged in and went through the normal process where it says it won't affect my credit and sure enough a lender pulled a hard inquiry. There is very fine print at the bottom of the confirmation to submit that states that the lenders may pull a hard inquiry. It is a VERY misleading business practice and I would advise staying away from them.

7 people found this review helpful
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Verified Reviewer
Original review: June 12, 2018

I had a very poor experience with LendingTree - I submitted some information online to view quotes that were gated by a form, and at the end of it I noticed in fine print that I had 'consented to contacted' by agents. Not only was this not true, there was no actual way to opt out of this - at least nothing that was made clear or easily accessible. Over the next few days, I was repeatedly called and texted by folks - sometimes not even able to pick up before they'd hang up. A lot of these numbers were also hidden or marked as 'Scam likely'.

After reaching out via email to LendingTree to complain, and also submit a 'Do not call' option, I was not contacted back and continued to receive a number of phone calls, voicemails and texts. Reaching out again, I was assured that I was marked as 'Do not call' and asked to provide numbers that were still calling me. Even after submitting screenshots of the calls, I still continued to get phone calls. It is now Tuesday, and I submitted the form on the prior Thursday, and it's hard to recommend a company this shady or that has such little regard in a potential customer's information.

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4 people found this review helpful
Verified Reviewer
Original review: June 11, 2018

Pretty cool, so far so good! Thanks for whoever invented this website!! It's very convenient and easily accessible on my phone. Hopefully I can get what I need out of this website, so far no lucky but I have poor credit so what can you say! Otherwise, still great website.

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Resolution In Progress
Verified Reviewer Verified Buyer
Original review: June 8, 2018

I’m very disappointed in the idea your business thinks it’s ok to e-mail loan approval and then there isn’t one and the whole time the process keeps dinging the credit score!! Not cool. Maybe the process should be a little more clear especially when we tapping credit scores with such a high impact and it says there are several lenders and mine seems to be being accessed by all and half of them I haven’t even authorized.

LendingTree response

Hi Mindi,

Please email us at LendingTreeSocial@LendingTree.com with more information & details so we can look into this.

Thank you,

LT Social

4 people found this review helpful
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Verified Reviewer
Original review: June 7, 2018

Need help with moving expenses, which is hard for me to ask. And making sure my child is fed in the process. I have a job that's forcing me to chase down a paycheck since I've moved as well. This would help the start-up costs with moving into a new place as well.

6 people found this review helpful
Insufficient response received
Verified Reviewer Verified Buyer
Original review: June 3, 2018

Never got that far!!!??? I wanted information about the harp program and never got it. What must I do to get the information that I requested??? It is very stressful. It would be very good to put a telephone number on the form. Then people will be able to reach out to you and get information requested.

LendingTree response

Hi Maria - please email us at LendingTreeSocial@LendingTree.com and we can help.

Thanks,

LT Social

4 people found this review helpful
Insufficient response received
Verified Reviewer Verified Buyer
Original review: May 31, 2018

Disappointed. Applied for a $5,000 loan to have my house painted. When the funds were deposited in my account, it was $300 short. Called to get an explanation. Was told there was a $300 original application fee that was on my original application. Called twice more to get a copy of my original application, so I could see it in black and white. I was told that they cannot do that. Also told that it was on the Truth in Lending Statement, which I didn't get until after the loan approval. That's kind of convenient. Total Scam!!!

LendingTree response

Hi Donna,

Thank you for your feedback. While LendingTree helps match you with possible lenders, the lending and loan process is up to the individual lender you chose. Was this a lender you were matched with from our site? If so, please email us at LendingTreeSocial@LendingTree.com with more details and the company name so we can share this feedback.
Thank you,

LT Social

10 people found this review helpful
Insufficient response received
Verified Reviewer
Original review: May 29, 2018

Didn't get any fund offers beyond payday loans. I have a shipment waiting for me and cannot get the funds to obtain it and now it will be accruing interest on storage fees which will eventually consume the value of the shipment. Without this shipment I cannot start my business and continue to move forward. Starting over is such a bear.

11 people found this review helpful
Verified Reviewer Verified Buyer
Original review: May 27, 2018

I like how fast your pages download. I don't have to wait very long for a respond. Even if I don't get Loan you guys always redirect me to another available site and you guys don't have all those surveys other sites have. I also like the fact that your site doesn't have all those popups and advertisement asking to choose this and that before they can process anything.

2 people found this review helpful
Customer increased Rating by 2 stars!
Verified Reviewer
Original review: May 17, 2018

Applying and have approval for a loan but can't seem to get to closing. I have the approval in my portal but AFMC is pre-selling my loan to Wells Fargo. I didn't know there would be 2 underwriting processes, so when the lender talks about selling your loan, know this is how it is, 2 sets of underwriters! Got approval on May 8th, but that doesn't mean we close. It means we move on to the next underwriter, yikes! Too many personnel changes too, including, 3 different loan processors.

10 people found this review helpful
Insufficient response received
Verified Reviewer
Original review: May 16, 2018

I responded to a pre-qualified offer just to see what the rates might be. I decided to proceed based on an offer that was made stating the terms, rates, etc. I provided all the required documentation within hours of request. They state they fund within days of completing documentation. I heard nothing, so I called twice (hard to do since they bury phone numbers) and emailed several times with no response. Finally got through on a call and was told they had requested additional information -- which they never did. I supplied it immediately. Then got notice less than 12 hours later that they would not fund the loan. Very poor communication! Multiple hard inquiries on my credit! They do not stand behind their offers - so don't waste your time.

20 people found this review helpful
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Verified Reviewer
Original review: May 15, 2018

I applied for an auto refinance loan and was 1st pre-approved at 3% interest rate. I also applied for a business loan and was also pre-approved at around 10% interest. For refinance, I was 'pre-approved' at 3-5%. For the business loan, I was pre-approved at 6-9%. If nothing else please read the final paragraph because that was the most horrible part of the experience. I have all the emails and phone records to confirm my experience but I am not certain if I am allowed to post those so for now, I wont. Before I go further, let me save you some time. Go directly to a bank, credit union or whatever and do the work yourself. You'll save your credit score reduction by at least 15 points.

Literally dozens and dozens of b-list loan brokers each called me 3-5x per day and to boot, I'd say 3-5 calls per hour from 8 am-8 pm. The countless emails were more intense... By the way, you're not really 'approved.' You have to go through an entire new process sharing personal and financial information with whichever loan brokerage company you want to submit an app. Then again, fill out complete applications for each lender. For me on the auto refinance, there was only 1 legitimate loan company. The rest with names like "loans r us' and so on

So the "real" loan approval after days of figuring out who's legit and who's not, ends up being different. For example, my auto loan refinance ended up at 11% (with a 700+ credit score) not 3% as originally offered with the bogus 'pre-approval'. The business loan was officially "approved" at, are you ready? At 39%. not 3.9% but thirty nine percent! The loan term was for 12 months. This is the worst part... LendingTree claims there are only 'soft pulls' on your credit. Second, I only applied with one loan company (the real one). Because of the inquiry through LendingTree, my credit score dropped over 20% in 2 weeks. And I ended up turning down the loans. Do not fall for this con.

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31 people found this review helpful
Verified Reviewer
Original review: May 13, 2018

I really enjoyed. The site is was fast and easy... and I havent found anything like it. I'm trying to get home for me and my daughter to be with family and friends and I would like to use the funds for car and gas expense and moving cost. Thank you.

5 people found this review helpful
Verified Reviewer
Original review: May 12, 2018

Wow LendingTree is great. My experience was powerful and enlightening. I realized how great and easy it is to be able to get a loan with lendingtree. I can't wait to move into my new apartment with my great dogs. My fiance and I are very grateful for the opportunity to receive this help.

6 people found this review helpful
Verified Reviewer Verified Buyer
Original review: May 8, 2018

I just recently applied for a personal loan with LendingTree. They seem to be a good financial avenue for people like me with less than perfect credit score a second chance. I currently have poor credit score. Not really bad credit but has room for improvement. And mainly just pay my bills on time. A few months of monthly payments should strengthen my credit score for the good. I applied for a couple credit cards for bad credit with a ranking of.

9 people found this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2018

I really need this loan to be able to help me get back in school and pay for books. Please and thank you! If given the opportunity I believe I can strive for excellence in my career. Conditions permitting. Which is why I turned to LendingTree for a fresh start if you will.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: May 1, 2018

Need help with loan for rent and electric. I have hit a hard spot and can't pay everything and feed my 5 kids. I'm just trying to get enough to cover everything I owe right now. Plus both my vehicles broke down so have to pay to fix them. That includes paying mechanic to fix them.

5 people found this review helpful
Verified Reviewer
Original review: April 23, 2018

Checking rates for a loan the app was very helpful. It was very easy to use and had some very quick responses from other companies to help me with what I was interested in finding out about. Would use again if needed. Thanks for all the helpful and once again it was a very easy app to use.

4 people found this review helpful
Verified Reviewer
Original review: April 21, 2018

Do not think that because you don't provide your SSN that your credit report will not be pulled. Called to complain to customer service and they'll just tell you unapologetically that you agreed to this when you clicked the submit button. Yes, buried deep in their terms of service they got me. How is this legal?? I am writing this so it does not happen to others. Stay far far away from this company.

40 people found this review helpful
Verified Reviewer
Original review: April 19, 2018

I reached out to LendingTree and began filling out an application online awhile back, and regret that moment forever. Ever since, I have been inundated with at least 6 phone calls per day, from various numbers that model my number to disguise who they are. Each person is EXTREMELY RUDE and avoids trying to tell me their company name. I've asked hundreds of times to stop calling and it only gets worse. This is HARASSMENT and I will take legal action should it continue. DO NOT USE THEM!!! THEY ARE A FRAUD!

LendingTree response

Hi Jonathan,

Thank you for bringing this to our attention. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

Also, if you are able to tell us names or company names of those who were rude that would be helpful.

Thank you,

Alyssa

32 people found this review helpful
Verified Reviewer
Original review: April 19, 2018

Very good loan. Helped me out a lot. Very fair process. Would recommend to friends. Fair interest rates and very fair terms on loans. No high interest rates like other places. Will definitely use in future when paid off. Very good business people and very professional. Would highly recommend.

6 people found this review helpful
Verified Reviewer
Original review: April 18, 2018

Easy online process. Will highly recommend to anyone. I really like that the application is simple and easy. Not a hard process to get thru and very quick. They are good with answering any questions that I had. Got through everything in no time at all. Already told friends about this website.

2 people found this review helpful
Verified Reviewer
Original review: April 17, 2018

When I go on to a website promising to give instant comparative quotes from multiple lenders, that is exactly what I expect, to see multiple quotes after I enter all my info. What I got instead is NO quotes after I entered all my info and for the next 3 days getting never ending calls and emails from multiple lenders. Now, I don't know about others, but if I want to talk to a lender, I will call them, I don't need a website to put my name on their lead list. If I go to a website to get info, that means I DON'T want to talk to anyone and would like the website to provide the info I request. Call me weird but that is just how I am!

LendingTree response

Hi Marty,

Thank you for reaching out and we sincerely apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

Thanks,

LT Social

24 people found this review helpful
Insufficient response received
Verified Reviewer Verified Buyer
Original review: April 16, 2018

Wanted a loan to pay off all bills and start over with a clean slate and some extra money for emergencies and was turned down flat because no lender was willing to take a chance on me because of my credit rating! It's like that because of my illness and being in the hospital and giving a so called friend charge of my funds to pay my bills which didn't happen!!! Thanks.

11 people found this review helpful
Verified Reviewer
Original review: April 15, 2018

Excellent service for finding and recommending viable lending sources. Positive results for small, medium, and larger sized loans. Plus you get a free copy of your credit report with other relevant information and home improvement services. I ended up consolidating all of my high interest credit card loans into one convenient loan and lowered my payments significantly along with my payment. Thank you LendingTree!

3 people found this review helpful
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Verified Reviewer
Original review: April 14, 2018

So I applied at Lending Tree and one of their mortgage companies contacted me immediately. After discussing the situation with the mortgage agent they proceeded to tell me that I would have to finish some repairs on my home and that they would contact me in a couple months. Because I have no idea when I'll have this done they proceeded to call me twice a day everyday ever since that day even after I've asked them numerous times to stop. Then Lending Tree itself called. I explain to them what was going on and they proceeded to call me everyday at least once to twice a day.

Then they said there was other things that could have helped me with. Then they called and tried to sell me. I'm getting a loan to finish the house repairs then to apply for the loan which I proceeded to tell them I prefer not to just in case things didn't go through. I didn't want more financial bills piled on so I told them that I would contact them after I repaired the things at the home which they have proceeded to call me once to twice a day every day since then and try to sell me different products every time. It is starting to get very annoying. If you can't help me with the first thing what makes you think I'm going to buy another product from you and make it even more of a financial burden.

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LendingTree response

Hi Dave,

Thank you for reaching out. I would like to look into this further. Would you mind emailing us at LendingTreeSocial@LendingTree.com with any additional details?

Thank you,

LT Social

9 people found this review helpful
Verified Reviewer
Original review: April 13, 2018

I have nothing but good things to say even though I haven't gotten a loan through them as of yet. But that's a good thing. So far they have opened my eyes on the how to build my credit and what it means. If I would have knew then what I know now.

4 people found this review helpful
Verified Reviewer
Original review: April 12, 2018

After filling out their required application, to find out the percentage rate, I changed my mind and X-out of the application without giving my social security number. and subsequently I have received 9 annoying telephone calls from different lenders... all because I wanted to check Interest Rates. Lending Tree is a terrible company and their telephone inquiries are very deceitful. DO NOT DO BUSINESS WITH LENDING TREE. That is how they get paid, by giving out your info to mortgage companies.

LendingTree response

Hi Ernest,

We apologize for your experience! If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

Thanks,

LT Social

13 people found this review helpful
Verified Reviewer
Original review: April 10, 2018

Log on to inquire about rates and get none stop emails, phone calls and text all wanting to get me to apply right then and there. Very unprofessional, no telling how many times my credit was run and waiting now to see when my identity get stolen.

LendingTree response

Hi Donald,

Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

Thank you,

LT Social

16 people found this review helpful

LendingTree expert review by Michele Lerner

This online broker allows consumers and businesses to request and compare customized loan offers from a network of more than 350 lenders, banks and credit partners. The company's lender network offers a wide range of financial products including mortgages.

  • Simple online application: The online application allows potential borrowers to submit a single request that is sent to multiple lenders for evaluation. It is simple to complete and does not require any detailed financial information.

  • Instant quotes: Qualified applicants receive personalized loan offers in minutes. All consumers can visit the website to see customized interest rates by filling out a short form that does not require any personal information.

  • No credit score impact: Consumers can request quotes and evaluate their loan options without affecting their credit score.

  • Free, no-obligation quotes: No-obligation quotes are free, and lenders do not require consumers to pay any upfront fees to guarantee loan offers. Interested consumers can compare quotes to find the best offer for their situation.

  • Tools and resources: The website offers online tools and resources, including personal credit scores, to help consumers manage their finances and make informed financial decisions.

  • Best for: individuals who want to compare loan offers from multiple lenders and those who want to learn more about the homebuying process.

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Michele Lerner

Mortgage & Real Estate Contributing Editor

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Michele Lerner, author of “HOMEBUYING: Tough Times, First Time, Any Time”, has been writing about personal finance and real estate for more than two decades. Michele writes for regional, national and international publications in print and online for a variety of audiences including consumers, real estate investors, business owners and real estate professionals.

LendingTree Company Information

Social media:
Company Name:
LendingTree
Company Type:
Public
Ticker Symbol:
TREE
Year Founded:
1996
Address:
11115 Rushmore Drive
City:
Charlotte
State/Province:
NC
Postal Code:
28277
Phone:
(704) 541-5351
Website:
www.lendingtree.com

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