Lending Tree

Consumer Reviews and Complaints

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Lending Tree

Hi Amber,

Thank you so much for your feedback! We are so happy to hear about your experience.

Thank you!

Alyssa

Original review: June 8, 2016

Their customer support was amazing. They answered all my questions to my satisfaction and made me feel very safe getting a loan through them. The application process was simple and easy. I was able to do it without any difficulty and I don't foresee anyone else having problems with it. The rates and terms were great. There was a variety of options and I was able to see what I was getting before being locked into a rate. The online tools available were very helpful and convenient. I did not run into any problems using them and they worked well for my needs.

178 people found this review helpful

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Lending Tree

Hi Connie,

We are so glad to hear you were able to find what you needed! Thank you for letting us know!

Thank you,

Alyssa

Original review: March 24, 2016

I needed a personal unsecured loan and had tried my bank but their rate was high and I was not fully approved for the amount I needed. Lending Tree immediately gave me options I would never have dreamed about! It was a great experience and I am happy with my decision.

148 people found this review helpful

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Lending Tree

Hi Robert,

We are so happy to hear this! Should you ever need anything in the future please feel free to reach out to me directly at Alyssa.Schaefer@lendingtree.com.

Thanks!

Alyssa

Original review: March 22, 2016

We had a great experience. LendingTree hooked us up with the best lender for our needs. Just closed our new loan and very happy!

44 people found this review helpful

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Very fair and sincere company. I will always recommend this company to anyone I know. This company is always there to help those people who have a bad credit and also those people who are in the financial problems. The company has a good heart to help people in trouble.

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Lending Tree

Hi Mattias - Thank you for reaching out and I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will be sure you are added to our DNC list.

Thank you,

Alyssa

Original review: May 17, 2017

Do not give them your personal information! My phone has been ringing for weeks even after I ask them to stop. I just wanted a quick check of what loan rates are out there. Now my cell phone starts ringing at 7 am. So frustrated by this spam company that sold all my personal information to so many other companies that simply won't stop calling and emailing AND texting!!! Please stop.

5 people found this review helpful

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Great experience. I will recommend to my friends of this helpful service. Lending Tree showed me all my available options and assisting me with making the right decision. I love it a lot. Thank you Lending Tree for all of your help and assistance. This process could have been harder without your help.

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Lending Tree

Hi Jim,

Thank you for reaching out. I sincerely apologize for your experience. If you are still receiving unwanted calls please email me at LendingTreeSocial@LendingTree.com and I will add you to our DNC list.

Thank you,

Alyssa

Original review: May 15, 2017

I entered info about myself and my house to get competitive rates on Home Equity Loans. Instead, within second of finishing the LendingTree form, seven loan officers from different banks tried to call me. LendingTree provided nothing except my phone number to their bank subscribers. Do not use unless you like to have your phone line tied up.

9 people found this review helpful

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I thought about Lending Tree for awhile. I read tons of reviews and just couldn't make a decision. So one day I decided to try Lending Tree. It took about 5/6 minutes tops. I was completely surprised with the painless process. I received my offers immediately. I still sat on the offers for a couple of days still thinking "what's the catch". One I chose the offer that was suited best for me, it took another 10 or 15 minutes to upload proof of income and other documents. Within a week I received my funds and was able to pay off debt and start a life to my financial freedom. I couldn't be more pleased with the process. It may not work for everyone but it definitely was a life saver for me.

2 people found this review helpful

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The process was a pleasant experience. I appreciated receiving the information and the replies. I was able to submit the documents that were requested. I received a reply to my request within days after completing the information they requested. I did not see an account number when I went online to see the statement.

3 people found this review helpful

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Help me get house hold supplies and make home improvements. My ceiling has a big hole in the roof and I need to fix it but I'm in need for a loan to proceed with the repairs. I'm unable to get it done by paycheck to paycheck that's why I'm asking for this loan. I'm afraid if it happens to fall one of my children might end up getting hurt from the ceiling falling down. It's crumbling more and more each day.

2 people found this review helpful

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Lending Tree

Hi Marisa,

We are very sorry for your experience. While most of our products only do a soft credit pull, our autos product is one that does a hard pull. However, all hard pulls made within the same time frame will be lumped together as one pull. Please feel free to reach out to me at LendingTreeSocial@LendingTree.com for any additional questions.

Thanks,

Alyssa

Original review: May 6, 2017

I went on Lending Tree to look at different rates to refinance my car. Soon as I entered the information - I get multiple alerts from Experian that multiple lenders put hard inquiries on my credit report without my knowledge! Thanks a lot Lending tree. Now I'll never be able to refinance. Just spent the last 8 months trying to get my credit up for you to ruin it in 8 seconds.

19 people found this review helpful

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My experience was really good. They were very helpful and the process was fast and easy. I do plan to pay off early because of interest rate but they got me out of a bind and I highly recommend them if you need a loan fast but plan to pay it off early.

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I wanted to consolidate my debt and decided to apply online. The process was easy. No paperwork which I loved, everything was done electronically. It only took a couple of days for my funds to be available. Now all my credit cards are paid off and I only have one bill. I am extremely happy.

10 people found this review helpful

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Very easy and helpful. Quick application form and rapid response time from lenders. All of my friends recommended Lending Tree to me to use because they all had very positive results in their experiences with the Lending Tree financial services. I would definitely recommend the services of Lending Tree to other people in need of a loan.

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Lending Tree

Hi Jill,

Thank you for your feedback and for reaching out!

Thanks,

Alyssa

Original review: April 29, 2017

It was interesting to see what would come up, since I recently started to apply for a loan online, only to be told that I have no credit score. I never really tried to get credit, believing that cash was better. So, I guess your computer didn't know what to think, and that is understandable. Thank you for your time.

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Lending Tree

Hi Manuel,

Thank you for reaching out. I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will add you to our DNC list.

Thank you,

Alyssa

Original review: April 25, 2017

I filled out the required information in the Lending Tree website believing that I would simply receive information from Lending Tree regarding home refinancing rates. Instead, after a few minutes of completing the information on their website, a deluge of phone calls began coming in. This was on a Sunday, 15 calls received just on this day. Next day calls started coming in at 1:45 AM (I live in Honolulu, not that these companies even bother to check) and it has been nonstop. I am getting a lot of phone calls, a lot of hang ups and a lot of pushy sales people from all kinds of lenders who don't seem to understand what "Do not call me and get me off your list" means. I assume the company sells my information as a referral, I would like to call its CEO in the same fashion and try to make a buck off him using the same approach. Pretty please give me his/her phone number.

38 people found this review helpful

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The process was timeless and they provided me with all the information I needed to help me secure a loan that was just right for my needs. I was updated via email on the process and which steps I was at within in the process. I would definitely recommend Lending Tree over payday loans. Thanks, Lending Tree.

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Lending Tree

Hi Tervell,

Please email me at LendingTreeSocial@LendingTree.com and I will be happy to add you to our do not contact list.

Thank you,

Alyssa

Original review: April 25, 2017

I keep trying this website to no avail. I don't know why they keep emailing me with offers and then deny me every time. I wish they would just stop sending me bogus offers. If you are not going to give me a loan then please stop bothering me. Thank you.

13 people found this review helpful

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So far I am satisfied with how well this is all going. It's very easy and self explanatory. The only problem I have at this point is that I have no idea if I got approved and don't know how much the loan is going to be. Overall, I am fairly pleased.

3 people found this review helpful

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Lending Tree

Hi Linda,

Please email me at LendingTreeSocial@LendingTree.com so we can look into your experience ASAP. Also, please let me know what number you called where you were on hold for 45 minutes. I sincerely apologize for your experience.

Thanks,

Alyssa

Original review: April 22, 2017

LOAN EXPLORER: Doesn't exist. WARNING: DON'T PUT IN ANY INFORMATION TO THE WEB SITE!! After putting in preliminary information requested including the last 4 digits of the Social Security number, we began receiving phone calls and emails within a minute. When talking to one of the responding companies, I discovered that although I had put in the last 4 digits of the SS#, this company had all 9 digits of the SS#. I was so upset, I called Lending Tree and asked to speak with a supervisor. I have now been on hold for 45 minutes. GO TO A LOCAL BANK. LENDING TREE IS A TOTAL WASTE OF TIME AND POTENTIALLY DANGEROUS TO YOUR PERSONAL INFORMATION.

36 people found this review helpful

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Factual basis uncertain

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Lending Tree

Hi Jesus,

Thank you for reaching out. While LendingTree helps match you to possible lenders, the loan approval process is up to each individual lenders underwriting criteria.

Thank you,

Alyssa

Original review: April 20, 2017

After entering my info and the amount I was seeking to borrow to pay off credit card and IRS debt Lending Tree showed me multiple offers from different lenders. After applying for a loan to several of the offers I got denied for a loan on all of them. Thanks for running my credit and showing me lenders that had offers for me when it was all false.

12 people found this review helpful

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Lending Tree

Hi Stephen,

I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will be sure you are added to our DNC list.

Thanks,

Alyssa

Original review: April 19, 2017

I was under the impression from their advertisements that I would fill out the forms and be presented with rates & other information to review. Within moments of submitting, 2 phone calls came through to my cell phone, and I have received 20 phone calls in the past 72 hours - many of them repeats, calling multiple times a day, and often back-to-back if I decline the call. THIS IS HARASSMENT. Despite my attempts at contacting Lending Tree to have them disable my profile and place me on Do-Not-Contact lists, the calls and emails continue to come in. Unless you want to be absolutely inundated with harassing phone calls from fast-talking pitch-men spewing the same canned messages, DO NOT USE Lending Tree.

42 people found this review helpful

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I was looking for a small business loan for my coffee show in LA, and came across Currency Capital. The loan has helped our business with expansion and the process has been pretty seamless. They have great customer support.

2 people found this review helpful

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Loan was approved & settle without delay & hassle. Very pleased. I would recommend others to take advantage of the low monthly payment loans and the great service you offer. Staff was very pleasant and helpful when the need was. I most likely use Lending Tree in the future, should the need be.

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The loan application was easy and I really appreciate what you guys for me. I will be paying off my credit cards. By the way, can tell me when you will start taking the monthly payments out, that would help me plan to ensure that the funds are available. Thanks again!

2 people found this review helpful

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Insufficient response received

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Lending Tree

Hi Mildred,

Thank you for bringing this to our attention. While LendingTree helps match you to possible lenders, the loan process is handled by the individual lender you choose. I will pass along your experience to our team to look into further. Should you have any questions please feel free to reach out to me at LendingTreeSocial@LendingTree.com.

Thank you,

Alyssa

Original review: April 15, 2017

We were pre-approved for a mortgage with First Alliance Lending Through Lending Tree. The approval amount $260,000. Alexis ** was our submission coordinator. Shawn was our loan officer. We spoke with Shawn once and the rest of the time was spent with Alexis **. We started with this company in December 2016. We were doing a different loan for $259,000. When they came back with how much the payments would be we immediately said no we didn't want our payments to be this expensive. We ask what price did we need to stay in to get our payments lower. We were told $235,000.

We submitted a new offer for this amount. We started the process on 2/16/2017. Again we thought everything was coming alone. We missed the closing date for March 20, 2017. Alexis is because we didn't have the funds in the bank. We had the majority of the money in the bank but she said that we needed all. We would ask Alexis on a regular basis if we were going to be approved she would say yes. Alexis even told the seller that everything was fine. She said this until 4/11/2017. She came back and said that my husband was 4 points less than what it should be.

I don't understand. When she approved us my husband credit score was 620. The scores expired so she had to pull another report. She knew we needed to have this loan funded on a certain day. We missed our deadline. We were just messed around or stalled to the very end. If the company couldn't do the loan why put us through that. We are out of money by going through the loan process. I think it should be a law against making a person believe that the loan is going to go through and it don't. This company and Alexis is a joke.

16 people found this review helpful

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Great experience and I will keep you in mind if anyone needs financial help. It was a fast response. When I needed some immediate help you all came through with flying colors. I will always keep you all in my hip pocket for future endeavors. God bless you all and have a great Easter Weekend.

4 people found this review helpful

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Great online experience. Site navigation simple and straightforward. Slightly slow with the back and forth. But very satisfied overall. Happy to have the opportunity to get a handle on my debt which allows me to plan for my future. Reasonable terms and conditions with regards to the loan. Simple to submit paperwork.

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Lending Tree was very helpful with all my needs including in depth details of interest rates and options. The online tools really help me with the reminders and exactly how the process works so overall I am happy with their website app and tools. The application process required a lot of things and took a while, but I understand their need to be thorough. As with any loans from a financial institution, the rates will be difficult to swallow but Lending Tree made it in a way that I could handle. I would definitely recommend them.

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I need a roof & to pay some utilities up. I don't make enough to pay to get it done a Month so I need help. I do owe on my house. The deed is in my name. When I did a check I could get this & only pay $76 a month. Please check & let me know. But I only want to know if I can. If not don't bother me. Thank you.

2 people found this review helpful

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It was a good experience. Everything went smooth. And everyone was very help. When I called the staff there was able to answer all my question. And the process only took about a week. The process was very easy because you don't have to go into an office. Everything is done right online.

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Was able to do all the searching and comparing of different companies to find one with the best rate. Read everything I could to get the best deal I could get for me. Very stressful but worked out in the long run. Was a higher rate than I expected but was the best rate I found after searching for a few months. Had to talk to a lot of different people. Gave all my info and signed a ton of paperwork. Had a stack of paperwork 3 inches deep and was very detailed with my business plan. Got copies of business financials and my ID along with everything that was needed. Took too much time to fill out all the paperwork and get the financials together along with applying for the loan to get approved but well worth it. My business plan was perfect and had financials ready to go along with my home deed and copies of everything we needed.

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From start to finish everyone I have worked with has been very professional and efficient. I have a little trouble logging in and the team was excellent and very helpful. Thank you for helping me to pay off my higher credit card debt for a very reasonable rate. My debt will be gone in more than half the time. Thanks again.

Lending Tree Company Profile

Company Name:
LendingTree
Company Type:
Public
Ticker Symbol:
TREE
Year Founded:
1996
Address:
11115 Rushmore Drive
City:
Charlotte
State/Province:
NC
Postal Code:
28277
Website:
https://www.lendingtree.com/