NewDay USA Reviews

They were very responsive, Dan with NewDay called us within five minutes of us clicking the "submit" button on their website to get a quote. Dan was extremely helpful, and professional during the entire process. By the time the process was finished, when we called him, it felt like we were calling a friend. During our initial call, Dan told us he would be our only point of contact, and this turned out to be true. Not only did NewDay refinance our mortgage, but Dan also explained their "three-year plan," which sounds fantastic, and we plan on doing it. We are so grateful for his expertise, and his patience, as he was always willing to work with us and explain complicated things so we could understand them, no matter how many times we didn't understand. Definitely recommend NewDay USA.

I'm very happy with this program. My advisor/agent Dylan ** did an awesome job. His professionalism and thoroughness made me feel at ease. He made sure the terms and options were clearly understood. We had open communication about what documents and information were needed. I sent the stuff, Dylan did the work. He was very available and kept me in the loop every step of the way. He arranged all the inspections and appraisals. The closing was done at my house on a Saturday which kept me from having to miss any work, very convenient. The loan processed and the money was available the following Friday. Great experience, highly recommended.

My NewDay USA loan experience was excellent, and I give all credit to my loan agent for helping me through a very difficult financial situation. If all of your agents were as professional, knowledgeable, courteous, kind, considerate and polite as Samuel Hakim **, your company would always get a five-star review! I was so fortunate to have Samuel as my agent and point of contact for my recent loan with NewDay USA. From the very first day to the very last, I was always kept up to date on my loan status. I was hospitalized at one point during the loan application process. When Samuel called with an update to the loan, he expressed genuine concern for my well-being. I do hope he is being recognized and appreciated by NewDay USA as one, if not possibly the best agent for your company.

Our experience with NewDayUSA has been outstanding in every respect! The team of Sarah **, Mitchell **, Steven **, Morgan **, Destinee **, and Donna ** are all highly professional and extremely helpful. From our first contact to our smooth closing, we have been treated as respected and valued customers. We cannot imagine how the process could possibly have been better. We are eager to recommend NewDayUSA enthusiastically to other veterans. Thank you all! As we say in the Navy, Bravo Zulu!

My NewDay USA contact, Mr. Jeff R ** was very informative and kept me updated in each phrase of the Refinance/Cashout process. Mr. ** made everything he explained understandable to me and it all came to pass in a timely manner. From the VA Appraiser report, the termite inspection, to the closing paperwork, Mr. ** gave me heads up with the person name and date of contact. After all the inspections were done and reports turned in, and closing paperwork signed, in just a few days later the money was deposited in my account and about three days later the check was delivered by FedEX to me to pay off the primary loan. Thank you Mr. Jeff R. **.

I have had several VA loans in my 75yrs. This has been the most expensive I have ever experienced. Every week or so I have been requested to go thru another inspection and repair. We got a VA loan 5 years ago on this same house and did not go thru this much anguish and frustration and expense. We were told that we would wind up with $10K in the bank but only got a little over $4K. Plus the payoff in bills was supposed to be complete but several checks was less than actually less than owed an we did not charged on them. I have left messages for Blane ** and he is busy and have not gotten a call back yet. He usually calls back promptly.

New Day USA is a God Send! I especially want to thank Daniel Elliott **. Daniel was Professional, Respectful, Expeditious and Concise. He was personable and a Joy to work with. He would be an excellent trainer! We can't Thank New Day USA enough! No other organization would have afforded us the generosity you have.

Dr Sir. From my first call, your people have been above board with me and worked to make the process as painless as possible. Any veteran would be foolish to use any other loan service. I wish to thank you for making this service available to veterans and also wish to thank you for your service to our country. SSG. Shawn **.

Great experience, fast and easy smooth process. Thank you to Brandon L. This guy is amazing and stayed in contact with us about every step that was taken. We are beyond happy with everything. We will stay with them forever. They know how to treat our Veterans and will always be there for any questions or concerns. Thank you to everyone involved!

We had a great experience with NewDay USA. Our loan officer Steven ** was on top of his game. Even our realtor gives him kudos for keeping her informed. We have no complaints of any kind. Steven called me almost everyday with an update and explained to me exactly what I needed to do to move the process forward. We stopped by our new (old) home in South Georgia today and thanked God for this new place to live. Thank you so much, sir.