NewDay USA

NewDay USA

 4.7/5 (123 reviews)
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NewDay USA

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Overall Rating4.7 out of 5
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About NewDay USA

For more than 20 years, NewDay USA has provided VA-guaranteed home loans and refinancing options to residents of 43 states. The company prioritizes relationships with veterans and their families and strives to create a positive financial experience with each customer.

Pros & Cons


  • Flexible loan terms
  • Offers refinancing services
  • Connects veterans with veterans


  • No online applications
  • Not available in all states

Bottom Line

NewDay USA is a trusted mortgage lender for veterans and their families. The company offers FHA loans and VA loans in 43 states. It also provides refinancing options.

Top NewDay USA Reviews

Rated with 5 stars

I want to commend New Day for providing a most wonderful refinance experience for me during our process together. Cole ** was extremely helpful and professional. During the proces...

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Rated with 5 stars

Ms. Tayler Reno ** is the Account Manager who assisted me throughout this process. She was very professional and knowledgeable, I'm completely satisfied with the help she provided...

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What is NewDay USA?

NewDay USA focuses on two primary aspects of the mortgage process: purchasing and refinancing. It works with veterans and their families to make buying a home easy and affordable. NewDay USA offers step-by-step guides to help you understand all your lending and refinancing options.

NewDay USA refinancing

Financing your home can help you lower your mortgage payment, pay off your loan faster or eliminate the need for mortgage insurance.

The VA Streamline Loan is a popular option because it does not require income verification and does not come with appraisal costs, out of pocket costs or private mortgage insurance. With this option, many veterans and their families can save more than $1,800 a year.

The company’s refinance calculator helps estimate your principal or monthly payments. This easy-to-use feature lets you determine how much you can save by refinancing your mortgage.

NewDay USA homebuying

NewDay USA strives to help veterans become homeowners and works to find ways for veterans and their families to afford purchasing a new home.

Veterans can become cash buyer-certified through NewDay USA. This certification confirms that you’re an eligible buyer and lets you shop for new homes without worrying about being underqualified, which saves time in the homebuying process.

The company’s purchase price calculator helps you determine a home price in your budget, down payment amounts, loan terms and interest rates. NewDay USA connects veterans with mortgage experts to further narrow their options.

NewDay USA rates

Mortgage rates change frequently, so it’s a good idea to compare rates between multiple companies before signing any contracts. VA loan rates are not set by the Department of Veterans Affairs or the federal government.

When a veteran, service member or surviving spouse receives a VA-backed loan, they’re charged a one-time VA funding fee that ranges from 1.4% to 3.6%. This keeps the costs of loans low for all borrowers. The fee varies based on the type of loan you require, your payment terms and whether you’ve received a VA loan before.

Veterans can borrow up to $453,100 without the need for a down payment.


Is NewDay USA only for veterans?
Yes. NewDay USA provides options for veterans, service members and military families.
What does NewDay USA do?
NewDay USA provides VA Loans and FHA loans for veterans. The company connects veterans with veterans for a personalized mortgage experience.
Who is eligible for a VA loan?
According to the company’s website, you are eligible for a VA loan if you are:
  • An active-duty service member
  • A veteran with an honorable discharge
  • A reservist or National Guard member with an honorable discharge and sufficient time served
  • The surviving spouse of an eligible deceased veteran
  • The spouse of an MIA/POW service member
Can a spouse of a veteran apply for a VA loan?
Yes. A spouse of a veteran can apply for a VA loan if they are:
  • A non-remarried surviving spouse of a veteran or service member who died in service or from a service-related disability
  • A spouse of a service member who is missing in action or a prisoner of war for the last 90 days
  • A surviving spouse of a veteran who was rated totally disabled and was eligible for disability compensation at the time of death from any cause

Is NewDay USA legit?

NewDay USA has a specific audience. The company provides VA loans and FHA loans, but it does not serve all states. For those who are eligible, NewDay USA offers personalized service and multiple options for purchasing or refinancing a home. If you’re a veteran or qualifying spouse, we recommend looking into NewDay USA’s services when comparing mortgage lenders.

NewDay USA Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 8, 2023

My experience with Julian was flawless! Everything was dealt with far above & beyond my expectations!! Throughout this, very little was expected & he answered any & all questions I had! Turns out that when the money went into my bank directly my daughter Maelee started a new job as an Ambulance technician. I was able to send her money she needed to get the items she needed knowing it would help our relationship as well! Also was able to pay off all my outstanding bills leaving me enough to get house painted & much-needed landscaping. Now I will be going up to surprise my daughter with a well-deserved visit! I recommend any & all Veterans to use New Day that I will meet in the future! Thank you Julian you knocked it out of the park!!

NewDay USA response

We appreciate you sharing this fantastic experience with Julian and we're delighted that we were able to get this handled for you just in time for you to be able to assist your daughter. Thank you so much for your recommendation.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 4, 2023

    I went to New Day USA seeking to refinance my mortgage, after being turned down by a prior conventional refinance company. New Day USA showed me and my wife exceptional service, and care for our financial needs. They refinanced our mortgage, and now we are debt free and no more financial stress. As a veteran, I am very happy I found New Day USA. They did exactly what they said they would helping veterans and their families buy a home, or keep their current home. If I meet any active duty, or retired veterans seeking help with their financial needs, I will refer them to New Day USA. Thanks Admiral Lynch for your caring attitude.

    NewDay USA response

    Thank you for sharing your experience with us. We're delighted our team was able to provide you with exceptional service and assist you with your financial needs. We greatly appreciate your recommendations.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 8, 2022

    We had the pleasure of working with New Day for a mortgage for our new home. The employees we interacted with were professional, informative and simply pleasant to work with. Sarah S, and Destinee S. and Emily Dawn H. in our opinion are superstars!! Due to delays in our building process from supply chain issues and the changes in mortgage rates over the many months, our project moved along. The team that worked with us kept us informed about all the changes and made the process painless. We are very grateful and highly recommend New Day.

    NewDay USA response

    Thank you for sharing this fantastic experience with Sarah, Destinee, and Emily. We are overjoyed that they were able to guide you through the home purchase process and keep you informed every step of the way. We greatly appreciate your recommendations.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 23, 2022

    I can not say enough good things about the people at NewDay USA. They are some of the best people I have had the pleasure to deal with. They will get the job done and done with the best possible outcome for a veteran trying to finance their home. They have or find any of the needed experts to get documents or certifications to complete the necessary Veterans Administration requirements to complete the loan process with the best possible results for the veteran's loan. They are a great company for veterans to do business with in my opinion and I highly recommend them to all of my brother and sister veterans.

    NewDay USA response

    Wow! We are overjoyed our team was able to provide you with such exceptional customer service. We’re proud to work alongside some of the best mortgage professionals in the industry. Thank you for providing us the honor to be able to assist you with your home loan needs. We greatly appreciate your kind words and recommendations.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 18, 2022

    I had been receiving mortgage literature (requested by me) from NewDay USA for nearly three years now, when I decided to finally commit and make the change: debt consolidation from a previous marriage a primary consideration here. Ultimately, I selected NewDay USA based on [the] positive experiences of three other veterans (and families) I know and trust.

    My first contact. I was truly blessed in late June when I called NewDay USA and spoke with [Ted] **: Assistant Vice President - Loan Organization. Indeed, talking with [Ted] for the first 15-minutes alerted me to the awareness of the feeling that I would be [safe] and [protected] with this man in what I was about to do, with this representative of NewDay USA... It’s all about TRUST with us veterans: for myself, personally, having been spared my life at age 23: surviving [Tet] in I Corps: with the 26th Marines at Khe Sanh, Con Thien and Hill 881N on Easter Sunday, 1968, I simply cannot make any decision absent the feelings of being [safe] and sensing [trust]. [Ted] ** provided me with those feelings of trust and security (obviously, because of the man he is, and, the company he represents. . . NewDay USA.)

    From DAY ONE, [Ted] talked to me daily on the phone; followed up those calls with Text messages and Emailes with the ‘attached’ appropriate documents: I was never once unaware, ‘in the dark,’ or surprised about any document sent to me for an Esignature... [Ted] communicated with me (Text, Email or phone) EVERY DAY from the moment of our initial conversation. And with every communication, more TRUST.

    The Appraisal, insect inspection and water test went smoothly as coordinated by [Ted] with me and the selected professionals. All inspections and tests successfully completed within one week. Closing was effortless: [Ted] arraigned for me to meet with an established NOTARY in my area; they contacted me and a meeting at the local library was scheduled. Everything went smoothly and as planned.

    The mortgage was finalized a few days later without a single problem....with NewDay USA, one has THREE DAYS to then decide to follow through with or, or refuse the mortgage. Funny thing is, as the borrower, I ALWAYS felt in complete control of all business... again, safe and secure in the trust of [Ted] ** and NewDay USA. Arguably, but really not, [Ted] ** and NewDay USA, THE best mortgage company I’ve ever dealt with... having acquired several home mortgages over the years, I can speak with an authority and a myriad of experience.

    NewDay USA response

    Thank you for sharing your outstanding feedback with us! It is one our greatest joys to be able to help veterans and we understand how valued an open and honest process is. Ted is not only a great person but an asset to our company as well. We are always dedicated to creating a positive experience and we stand ready to assist every step of the way. Thank you again for trusting us with your refinance!

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 16, 2023

    Both people who helped us were very efficient and pleasant to work with. Fast and easy closing process. Very helpful with all the questions we had. Helped us along the way with any small issues that popped up with our water test.

    NewDay USA response

    Thank you for sharing your experience with our team. We're happy to hear your representatives guided you through the loan process and were able to assist you with the circumstances of your water test.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 16, 2023

    Great experience. Ladele ** was so awesome. He kept us updated and informed all through the process. Was able to answer any questions we had. We would definitely refer Newday USA to other veterans. This was a very easy and quick process.

    NewDay USA response

    We appreciate you taking the time to leave this awesome review on your experience with Ladele. Our team is dedicated to providing our Veterans with the service they deserve, and it looks like our team did just that. Thank you so much for your recommendation.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 15, 2023

    The process was quick and easy. I was kept informed every step of the way. Documents were assembled in any easy read and understanding. If I had any questions during the process, it was clarified and explained. Thank you to Brendan. An amazing loan expert.

    NewDay USA response

    We're happy to hear that your home loan process was quick and easy under Brendan's guidance. Thank you for this outstanding review.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 15, 2023

    The entire process was so incredibly easy and fast and Julian was so personable; it was really hard to believe it could go that well. I have recommended New Day to several of our veteran buddies already. Keep up the good work.

    NewDay USA response

    We're ecstatic to hear that you had such a pleasant experience with Julian. We appreciate your recommendation and would like to thank you for choosing NewDay for your home loan needs.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 15, 2023

    Outstanding Performance Again! We just keep coming back. Want to let you know NewDay. Your employee Mitch **, went out of his way to help this VietNam Marine. He Really does Care. In my opinion, he is the future of customer care and trust that we veterans demand. Congratulations Admiral, you have a first class Team.

    PA **
    9th Marines


    NewDay USA response

    We appreciate you sharing this wonderful review of your experience with Mitch. His dedication to service is exactly why we're proud to work alongside him. Congratulations on completing your home purchase.

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    NewDay USA Company Information

    Social media:
    Company Name:
    NewDay USA (NMLS # 1043)
    Year Founded:
    8160 Maple Lawn Blvd, Suite 300
    Postal Code:
    United States