NewDay USA Reviews

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About NewDay USA

For more than 20 years, NewDay USA has provided VA-guaranteed home loans and refinancing options to residents of 43 states. The company prioritizes relationships with veterans and their families and strives to create a positive financial experience with each customer.

Pros
  • Flexible loan terms
  • Offers refinancing services
  • Connects veterans with mortgage experts
Cons
  • No online applications
  • Not available in all states

Helpful Reviews

Appleton, WI
Verified purchase
I had a very positive experience working with NewDay. The entire process was smooth, straightforward, and well-organized from start to finish, which made what can often feel like ...

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IL
Verified purchase
I worked with Dylan on my New Day USA VA loan. It was the smoothest, quickest home buy I have ever had! 30 days from offer to close! I am impressed and highly recommend this team!...

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What is NewDay USA?

NewDay USA focuses on two primary aspects of the mortgage process: purchasing and refinancing. It works with veterans and their families to make buying a home easy and affordable. NewDay USA offers step-by-step guides to help you understand all your lending and refinancing options.

NewDay USA refinancing

Financing your home can help you lower your mortgage payment, pay off your loan faster or eliminate the need for mortgage insurance.

The VA Streamline Loan is a popular option because it does not require income verification and does not come with appraisal costs, out of pocket costs or private mortgage insurance. With this option, many veterans and their families can save more than $1,800 a year.

The company’s refinance calculator helps estimate your principal or monthly payments. This easy-to-use feature lets you determine how much you can save by refinancing your mortgage.

NewDay USA homebuying

NewDay USA strives to help veterans become homeowners and works to find ways for veterans and their families to afford purchasing a new home.

Veterans can become cash buyer-certified through NewDay USA. This certification confirms that you’re an eligible buyer and lets you shop for new homes without worrying about being underqualified, which saves time in the homebuying process.

The company’s purchase price calculator helps you determine a home price in your budget, down payment amounts, loan terms and interest rates. NewDay USA connects veterans with mortgage experts to further narrow their options.

NewDay USA rates

Mortgage rates change frequently, so it’s a good idea to compare rates between multiple companies before signing any contracts. VA loan rates are not set by the Department of Veterans Affairs or the federal government.

When a veteran, service member or surviving spouse receives a VA-backed loan, they’re charged a one-time VA funding fee that ranges from 1.4% to 3.6%. This keeps the costs of loans low for all borrowers. The fee varies based on the type of loan you require, your payment terms and whether you’ve received a VA loan before.

Veterans can borrow up to $453,100 without the need for a down payment.

NewDay USA FAQ

Is NewDay USA only for veterans?

Yes. NewDay USA provides options for veterans, service members and military families.

What does NewDay USA do?

NewDay USA provides VA Loans and FHA loans for veterans. The company connects veterans with mortgage experts for a personalized mortgage experience.

Who is eligible for a VA loan?

According to the company’s website, you are eligible for a VA loan if you are:

  • An active-duty service member
  • A veteran with an honorable discharge
  • A reservist or National Guard member with an honorable discharge and sufficient time served
  • The surviving spouse of an eligible deceased veteran
  • The spouse of an MIA/POW service member
Can a spouse of a veteran apply for a VA loan?

Yes. A spouse of a veteran can apply for a VA loan if they are:

  • A non-remarried surviving spouse of a veteran or service member who died in service or from a service-related disability
  • A spouse of a service member who is missing in action or a prisoner of war for the last 90 days
  • A surviving spouse of a veteran who was rated totally disabled and was eligible for disability compensation at the time of death from any cause

Still have questions?

Is NewDay USA legit?

NewDay USA has a specific audience. The company provides VA loans and FHA loans, but it does not serve all states. For those who are eligible, NewDay USA offers personalized service and multiple options for purchasing or refinancing a home. If you’re a veteran or qualifying spouse, we recommend looking into NewDay USA’s services when comparing mortgage lenders.

NewDay USA Reviews

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    How do I know I can trust these reviews about NewDay USA (NMLS #1043)?
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    2 featured reviews
    How do I know I can trust these reviews about NewDay USA (NMLS #1043)?
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    Page 1 Reviews 0 - 5
    Verified purchase
    StaffLoan Process

    Reviewed May 22, 2026

    Our loan officer was Kyle **, couldn’t have asked for a nicer or more knowledgeable person to get us through this experience. He made this process seamless. We tried to get everything he asked of us in a timely manner. He was patient if it took us a bit more time. He made the whole process painless and worry free and made us feel like part of the new day USAfamily. We truly thought of him as a friend and not a loan officer. I would highly recommend him and NewDay to all of our family & veteran comrades, sincerely Preston &Gail **

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      Verified purchase
      Punctuality & SpeedStaffLoan Process

      Reviewed May 18, 2026

      It is a pleasure to write this review. Mr. Sean ** was my original contact with NewDay and he stayed with me through the entire process. Mr. ** was prompt, courteous, informative, and dependable. He was respectful of my time and made the whole process enjoyable! Most of all, Mr. ** was knowledgeable, as he helped us (my wife and I) work through any and all obstacles to secure our loan!

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      Verified purchase

      Reviewed May 15, 2026

      As a first time home owner and veteran, I knew getting a home would be stressful, however I was pleasantly surprised that everything was smooth and clear. Having PTSD makes it hard to relax when dealing with all that goes into getting a home. Luckily I have been fortunate to have capable people assisting me with it all of it from start to finish.

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      Verified purchase
      StaffLoan ProcessTransparency

      Reviewed April 3, 2026

      Thank you so much Kyle for taking care of us during our journey of purchasing our new home in Las Vegas. Kyle kept us up to date on everything weekly as the loan progressed. We, being a little older than some… Kyle was always so patient and kind when it involved computer knowledge and walked us through it. It’s been a pleasure. John & Bonnie **.

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      NewDay USA
      Response from NewDay USA

      We are delighted that Kyle provided you with a professional and efficient experience. Congrats on your new home!

      Verified purchase
      StaffLoan ProcessRates

      Reviewed March 20, 2026

      I reached out to NewDay USA about my interest in getting a refinance loan for my home. An agent contacted me. He answered all my questions about refinancing my home and discussed options that were available to me. Once I made my decision to move forward, he became my main contact through the entire process. It was a very efficient and seamless process. If you are a veteran and are looking for a home loan or refi. I highly recommend NewDay USA.

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      NewDay USA
      Response from NewDay USA

      We are thrilled to know you had a positive experience with your account executive. hank you for sharing and for the recommendation!

      Verified purchase

      Reviewed May 22, 2026

      I could not have asked for a better contact person than Rylee **. She was absolutely the best, the experience went so smooth. New Day has been a blessing as a Vietnam veteran. It was nice to have someone show respect.

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      Verified purchase
      Punctuality & SpeedStaffLoan Process

      Reviewed May 18, 2026

      The Loan Officer was fast, efficient and patient. Smoooth is the operative wood. I was approved for the loan and even helped getting a local Real estate Agent. I was helped get my verifications with guidance on what was the best way to verify my loan requirements.

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      Verified purchase
      Staff

      Reviewed May 15, 2026

      The process was easy, and people were great. In all, it seemed a pretty good system, and they seem to genuinely care about the people they deal with! So I would recommend NEWDAY USA to every veteran I know.

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      Verified purchase
      StaffRates

      Reviewed May 15, 2026

      My original mortgage was with New Day and I recently refinanced for a lower rate. They made the process quite easy and lowered the VA rate by two percentage points. I highly recommend not only the company but the staff excels as well

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      Verified purchase
      Staff

      Reviewed May 2, 2026

      First of all, buying/refinancing a home is a horrible experience just because of the time it takes. However, Daniel and his team were fantastic. Daniel was great about communicating and answering any questions that came up. As a veteran I appreciate the opportunity to work with veteran run businesses. Thank you.

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      NewDay USA Company Information

      Social media:
      Company Name:
      NewDay USA (NMLS #1043)
      Year Founded:
      2002
      Address:
      360 South Rosemary Avenue Ste. 1900
      City:
      West Palm Beach
      State/Province:
      FL
      Postal Code:
      33401
      Country:
      United States
      Website:
      newdayusa.com

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