NewDay USAConsumerAffairs Accredited Brand
For Veterans, by Veterans, NewDay USA provides VA-guaranteed home loans and refinancing options.
Need cash? Our NewDay 100 VA loan allows you to refinance up to 100% of your home's value.
Looking to buy a home? With zero-down and zero PMI home loans, NewDay USA helps Veterans, like you, get the home you deserve. NewDay USA can also assist Veterans with lowering their current rate to put money back in your pocket each month.
NewDay USA offers free VA home appraisals, personal loan officers, and 70% of our loans close 30 days or less following appraisal receipt.
I had an amazing refinance experience with NewDay! I was able to close in about a month, was well informed throughout the process, and had a great loan officer who got the job done. I would highly recommend NewDay to others. They are a mortgage company so they do have requirements but that's expected, you still have to qualify. But, they accept scores lower than most lenders and work with veterans. I'd use them again!
Just wanted to let you know, I am an old guy and have bought, sold and refinanced quite a few times in my lifetime but, this was by far the most organized and easiest of them all. I think the best thing I liked was the fact that I only had one person to deal with, definitely the most organized refinance I have ever done -- Good Job!
I have always been leery of advertisements from mortgage lenders. I have known about NewDay USA for some time from their advertisements. I finally decided to give NewDay the opportunity to service our lending needs. In listening to NewDay's specific commitments to the lending process is what convinced me to give NewDay USA a chance. Rest assure, NewDay is committed to fulfilling your mortgage needs and personal financial goals. I want to express my personal gratitude to Mark **, our mortgage account manager whom was assigned to our application. Mark is an outstanding individual. Mark exceeded our expectations in the quality of service he provided us throughout our application process. NewDay USA is a sound and reputable mortgage financial lending company. Once our mortgage with NewDay USA was complete, I felt financially relieved, and a renewed outlook of "it's a new day".
WE want to thank you, NewDay for the most professional, considerate, patient and timely representative that we have ever experienced. Zac was and is the greatest... We will represent this company to all of our Veterans brothers and Sisters in the future. We are extremely pleased and wish the very best for all of the staff and their families. Be blessed this day and always. Please keep our family in thought and prayer. Thanks for everything that was done to make this journey pleasant and yet so rewarding.
Since completing our refinance with NewDay we have been swamped with insurance proposals and advertising. If I would have known that NewDay was going to give our info to all these insurance companies I would have never done business with you in the first place. I am letting everyone know to stay away from your Company!!!
I was encouraged by several people including my realtor not to use one of the national lending agencies like NewDay because it never goes smoothly. After our closing, my realtor apologized and said she has never seen a loan process go as well as mine did. NewDay was excellent to work with. My contact was amazing and extremely quick to respond to any questions or concerns I had. I loved working with NewDay.
- 1,049,252 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
My initial experience with NewDay was in a word, horrible. This was entirely due to Tyler **. Not only did he not return my calls, but eventually very dryly just told me there was nothing NewDay could do regarding my loan application; I hung up. A few days later, I received a call from a very courteous and caring James ** and my loan was secured in a very short time. Needless to say, Mr. ** is ENTIRELY responsible for positive attitude I have for NewDay USA today. And because of his excellent service, I will recommend NewDay USA to my fellow vets.
NewDay personnel did an excellent job in all areas. Also the attorney provided for our closing took time to review every form with us. As a disabled veteran, I appreciate the opportunities that NewDay has provided me in regards to my mortgage. It is difficult to provide for my family on a fixed income.
Highly recommend for any Veteran. Absolutely the best company I have ever worked with. Everything they offer is the best. I have been promised a lot of things as a VET you provide. Thank you SIR. Your company is great. I had been turned down multiple times from so called vet organizations. Yours followed thru and it was easy and complete. You need to thank your representatives. It's easy and efficient. Thank you for all your company does.
Without any hesitation, we recommend NewDay for your mortgage needs! We have refi'd numerous times but never as easily and smooth as this one. If you are a veteran, this is the site for you! We went on vacation during our process and they made every concession to allow us to sign here in our vacation spot!
Was easy to talk with any time during the process. Very helpful. They made me feel in charge and worked with me each step of the way thru the process. I felt like I was the most important client at the time. I would recommend them to every Veteran. This is so simple and user friendly way to do your mortgage.
I refinanced my home in Kissimmee Fl with NewDay USA, Mrs. ** was very friendly, very prompt and followed up on everything like the documents, phone calls etc. from the time I started the loan to the finish. Very smooth transition... Very pleased with the outcome as well. I highly recommend this company.
Was a long experience with paperwork, and other items that I had problems with like deeds for the property and litigation on the property which were all worked out with the help of Adam **. He did a great job. Thank you. The problems I had were all mine. But we worked them out. I would recommend your service to a friend if they needed to refi their loan.
The people working for NewDay USA went above and beyond to help me get this house! I would recommend your business to anyone looking to purchase A home. Again Shannon ** was the best and helped me through any problem I came across and she truly represented your company like it was her own. I lucked out and got the honor of her working for and with me. Thank you all again.
The entire process was quick. My client rep was great. He answered all questions fast and always returned call very fast. Thanks Keith. Would use NewDay again and tell my friend to do the same. I wonder how not working with a person in person would work out. It worked out fine and I think it ended up being faster and much more friendly. Big thank you Keith.
Collin ** is the best! So professional and helpful, we have worked with him on two separate transactions. He should be promoted. He is knowledgeable and always gets us what we need! We are so happy to have had so much success with this company!!
Doing everything on my computer was a problem but they were very patient with me. I was able to pay off some of my credit cards and reduce my monthly payments by around 1,000 dollars a month. Thank you for helping an Army Veteran. I would recommend this program to any Veteran who needs help getting a fresh start.
I'm very pleased with NewDay and the way that they handled my loan in refinancing my home. They were very professional throughout the entire all the way through the closing of the loan. My Representative Sean ** should be commended on his professionalism. Overall I'm pleased with the process.
Joe ** was phenomenal to deal with. He was professional and extremely knowledgeable. Refinancing was an easy and welcomed experience because of Joe and NewDay. Closing was conveniently scheduled at our house. Thank you.
My experience with mike Dunn was unique, being he was in contact and kept me informed. His professional approach was well appreciated by me and my wife, as he went the last mile to complete the whole real estate transaction. We appreciated Mike's professional manner in which he completed the deal.
From beginning to end, the process with NewDay USA was exactly as advertised on TV. Working with the NewDay representative was a pleasure. He was very proactive. Explained things thoroughly, told us upfront what to expect and next steps. Checked with us most days during the process to see if we had any questions or if he could be of any further assistance. Closed on the date initially quoted. A great experience overall. Thank you!
We had seen these offers on TV before by different companies and financial institutions. I felt more comfortable "upfront" with the veterans because of my experience with the Army Rangers and the way they always followed through on promises. I had explained this to my wife and she was ready to go along. We certainly were not disappointed with Joshua ** and all the others with whom we dealt with. Looking back on the experience - I can do nothing but rate every aspect of NewDayUSA as top notch and my wife 100% agrees with me. Our sincere thanks again.
Mr. ** was very knowledgeable and professional. All calls were answered promptly and courtesy. All steps of the process were completed flawlessly thanks to Mr. **. NewDay USA was the most seamless loan process that we have experienced. Thank you NewDay.
I appreciate the opportunity to brag on NewDay USA and their very competent staff that helped so much getting my finances right side up from the place we were in. Reginald ** was a very pleasant to work with, he was the account manager that was assigned to assist us in getting our finances from being totally upside down. He handled himself in a very professional manner, and was very thorough and expedient in completing his work and answering all of the questions. I Highly Recommend NewDay USA to complete your financial needs. Thank You All.
I am very glad I did this. The help that NewDay gave me was great from the start, and very fast. I am very happy with everything. It has been a long time since I have money in the bank. For years I lived paycheck to paycheck. Now I can do some things I want to do.
I was very satisfied with the help I received from Nicholas **. He made the whole process easy for me, and I was quite surprised by his prompt follow up. He worked with me to verify my VA status. I could not have done this without his help. Mr. ** made my loan happen!
I am very pleased with our experience and our loan officer Mark **. He was very polite, clear when giving us instructions. Thank him for us. This loan has helped us pay some debt, give us a small cushion for emergencies and we still have a nice equity in our home.
Bryan ** is a definite asset to your corporation. He was there 100% for us and continues today to assist us with any problem or advice. Our overall rating for Bryan is a 5 star. Any referrals we make in the future will be directed to him and your corporation. I belong to many VSO's in the state of Missouri and hold state and national positions. Your corporate name and Bryan will be communicated to each and every member.
We have done a number of refinances in our life. This refinance was the easiest and quickest that we have ever done. Our finance officer was very well educated and very efficient. Whenever we needed to reach her she was available or she returned our call in a timely manner. Everything was completed as soon as possible. We are very pleased with NewDay and would recommend you to our friends and family.
Clay ** did an exceptional job. He answered all our questions in a timely manner. Also he kept us informed and up to date throughout the entire loan process. When we had a question he was always there with an answer. He made the whole loan process so much easier. If anyone is looking for a mortgage lender I will highly recommend NewDay.
NewDay did not meet the timeframes that was given to me which I incurred late fees on items that were included in the refinance. We were told Jan and Feb mortgage wouldn't have to be paid then last min we had to come up with Jan mortgage or couldn't close on the loan. The process was a big headache and took longer then it was suppose to.
NewDay USA expert review by Michele Lerner
NewDay USA is a mortgage team that is mostly comprised of veterans. It is dedicated to providing veterans with maximum benefits, including special mortgage or reverse mortgage terms.
Offers VA benefits as well as reverse mortgages: Veterans may qualify for even more funds as a result of having served or continuing to serve with the U.S. military.
Quick turnaround: NewDay USA processes reverse mortgages within 30 days of application, so consumers get access to money quickly.
Online and phone customer support: Customers can get support online or over the phone 24 hours a day.
Focus: Consumers may have a hard time finding information on reverse mortgage products because NewDay USA offers other types of loans as well.
Information: NewDay USA doesn’t offer any information online about what reverse mortgages are or how they work.
Best for: Seniors on fixed income and seniors who want to enjoy their later years.
NewDay USA Company Information
- Company Name:
- NewDay USA
- Year Founded:
- 8160 Maple Lawn Blvd, Suite 300
- Postal Code:
- United States
- (877) 423-1400