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J.G. Wentworth Home Lending

J.G. Wentworth Home Lending
Overall Satisfaction Rating 3.55/5
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 49 ratings submitted in the last year

J.G. Wentworth Home Lending is a direct lender with highly competitive mortgage rates, an easy application process and exceptional customer service.

Mortgages made easy and affordable

Putting you first is the thinking that drives the J.G. Wentworth Home Lending client-friendly mortgage program.

Super low interest rates

Count on mortgage rates that are very competitive – and with no “gotcha” points or hidden fees. Use our online calculator to see how little you could be paying.

The mortgage you need we most likely have

Buying a home, rental property or vacation home? Refinancing an existing mortgage? We can help with loans that include:

· Fixed-rate and adjustable-rate mortgages

· FHA loans with a low down payment

· VA mortgages with no down payment

· And more


Our application process is easy and fast. This time-saving process starts with a free, no-obligation quote delivered to you in minutes.


We have an A+ Rating with the Better Business Bureau, and our parent company, J.G. Wentworth, has served the community since 1992. Together with these assurances of quality, check out the many testimonials from customers just like you.

J.G. Wentworth Home Lending is an Equal Housing Lender. NMLS # 2925. We do not provide legal, tax or investment advice. Please visit our website for more information on State Licenses and Disclosures.

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J.G. Wentworth Home Lending Reviews

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Page 1 Reviews 1 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 7, 2019

I went to LendingTree (reluctantly) after speaking with my major bank (business and personal) and my last home mortgage broker about a home refinance. I was reading the news and could tell that they were quoting rates that were too high and too many requirements. After reluctantly opening a request on LendingTree, I got inundated with lender responses on the first and second day. This turned out to be a good thing. I could immediately tell if I liked their follow up approach. I picked only one lender to call back, J.G. Wentworth. Their followup was a real human, with a calm and professional manner. Every other lender left an automated message.

After speaking with JGW she quickly referred me to a senior lending specialist, Bruce **. Bruce followed up with me as I worked through my doubts and delays. I was constantly busy or traveling and he was polite and persistent with me through the entire process, which was to my benefit. He answered all my questions and concerns over a period of several weeks. It all sounded too good to be true so I was hesitant.

The rate was excellent, the terms were the best, and the whole process was very easy. I was wary of the title company coming to my house to complete the closing but was assured by my accountant it would be okay. Could not have been easier. Thank you, Bruce! I start my new mortgage on the first and am saving twice the amount I had hoped to save after refinancing so all I can say is THANK YOU LendingTree, J.G. Wentworth and BRUCE **. I highly recommend this combination and have only great things to say about Bruce and the whole process.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 20, 2019

    I wanted to give a big thank you to your team at JG Wentworth and especially Mike **. My first mortgage refinance was a bit tricky (appraisal came in lower than I had expected) and I was unsure of the refinance process. With such a big decision, I wanted to make sure I was informed and made the right choice. Mike took the time to answer my seemingly endless amount of questions and explained the process to me in a way that was easily understandable. This really helped establish a level of trust with me and left me feeling confident that I was making the right decision. After the low appraisal, Mike was able to help me secure a great rate and closing terms. Overall, I am very happy with the service. I'd gladly recommend anyone else looking to refinance to call up Mike ** and JG Wentworth!

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 8, 2019

    I found Nicole ** through Lending Tree. I had multiple people email and phone me after my inquiry, however Nicole stood out in both her email and message. I screened the people and many sounded like they were brand new Loan officers or they were too aggressive. Nicole was very professional and I decided to give her a call, I am so glad I did. She has been very professional as well and personable, which I value higher! We had a few bumps along the way that were in no way her fault, she helped clear them as quickly as possible and made the refi experience extremely pleasant. You will not be disappointed if you choose to work with her!!!

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 28, 2019

    We had an awesome experience with Magali ** at J.G. Wentworth. She was truthful and let you know upfront if she was able to beat a competitor's interest rate. No time was wasted, no circles ran. Yes, we turned in a lot of documents, but she was by her phone every step even on weekends. Even when I felt my realtor was not truthful I would call Magali to ask if she has heard of such thing. Not her field, but she was able to put us in the right direction. If you decide on J.G. Wentworth, I recommend Magali, such a hard worker, which gives the company a good name. Thanks again Magali **.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 20, 2019

    The experience buying my current home was filled with several ups and downs. Dealing with some of the companies along the way were nothing short of painful. JGW and the gentleman processing my loan, Mike **, were the only thing that was essentially stress free. One thing I really appreciated was having Mike's number so that when I needed help, I could get ahold of him easily. Prior to JGW, I used a loan company that all calls were routed through an automated process. When the call finally got answered, you were at the mercy and experience of whoever picked up the call. The personalized service and expert treatment of Mike and his team made this a positive experience and I would recommend JG Wentworth to anyone.

    2 people found this review helpful
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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 24, 2020

    Glenn was as efficient as any loan officer I've ever dealt with (been involved with over a dozen purchases/sales). He gave me a killer rate compared to the three others that I obtained. He made a great suggestion when he asked me if I was a veteran as I was not thinking about using my VA. He made the whole process so painless. I appreciate it!! So sorry, this link went to a spam box and I just dug it out. The loan was over 2 yrs ago. Thanks, Moo

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    Rated with 2 stars
    Verified Reviewer
    Original review: March 13, 2020

    The loan representative made false promises to get me to apply for a home refinance. During the process I learned this representative left the company. After that, the manager stepped in to take up the slack and was very pushy, rude at times, and made the whole experience an unpleasant one. I withdrew my application due to the poor transparency and poor customer service.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 4, 2019

    In 2013 I purchased a home, and as a veteran used my option to do it via a VA loan. Between 2013 and 2016 my loan was re-sold 3 times, and I was quite frustrated in dealing with small mortgage companies with little web-presence, short/odd customer service hours, and not accepting electronic payments. In 2016 I started a search for a mortgage company that seems reputable with better options, and hoped for one that would not immediately sell my loan. I discovered JG Wentworth who met my criteria, and stated that it was their policy not to sell VA loans, so I re-financed with JG Wentworth.

    From 2016 to 2019 things have gone smoothly, and JG Wentworth met my expectations and needs. In 2019 they have completely let me down by selling or transferring my VA mortgage to another mortgage provider. Now I am once again stuck with a provider I did not select, and expect to once again return to the cycle of having my mortgage sold or transferred every year. JG Wentworth's mortgage department has failed to meet my expectations and their promise over the long term. Enter with your eyes wide open, you're just a commodity to JG Wentworth, they have no loyalty to you, and will sell you off when it suits them.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Nov. 20, 2019

    Really bad experience! The day before we were set to close on a refinance, we get an email saying that the closing has to be pushed back. We didn't hear anything from them for over a month! I asked for my appraisal fee back and I haven't heard a response yet! We ended up going with another mortgage company! STAY AWAY!

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    Rated with 1 star
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    Verified Reviewer
    Original review: Oct. 21, 2019

    Earlier this year we refinanced our home through JG Wentworth. Even before we made our first payment, they sold the mortgage to someone else. That was not really a big problem to us. This month we filed an insurance claim for hail damage to our roof. Having not done this before, I didn't know the claim check must be made out to me as well as the mortgage company. Not knowing any different, the check was made out to me and JG Wentworth. In an effort to resolve the matter, I called JG Wentworth four times in a week and no one could inform me what to do. They would say they would have someone call me back but, I never received anything from them at all.

    Finally I called my insurance company and they are making out a new check with the new mortgage company on it. This whole matter could have been resolved a lot faster if first, they had informed my insurance company about selling the mortgage and/or second, they had just simply been courteous enough to return my calls.

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    J.G. Wentworth Home Lending expert review by Michele Lerner

    This financial company offers a variety of services, including home loans. It is licensed to offer mortgage products in 40 states. It is a direct mortgage lender

    • Financing options: Consumers can get conventional, FHA, VA and USDA loans from this company. The company offers both fixed- and adjustable-rate loans and HARP loans for refinancing.

    • Online quote: Interested homebuyers can fill out a short form online to receive a quote for their home loan. The form does not require any personal financial information.

    • Calculator: The website features a mortgage calculator to help consumers estimate how much their monthly payment might be. The calculator breaks the payment down showing how much will go to principal, taxes and insurance.

    • Live chat: Interested consumers can chat with a company representative online. Consumers don’t need to provide anything other than their email address to chat with a representative.

    • Best for: homebuyers, homeowners who want to refinance and real estate investors.

    by Michele Lerner Mortgage & Real Estate Contributing Editor

    Michele Lerner, author of “HOMEBUYING: Tough Times, First Time, Any Time”, has been writing about personal finance and real estate for more than two decades. Michele writes for regional, national and international publications in print and online for a variety of audiences including consumers, real estate investors, business owners and real estate professionals.

    J.G. Wentworth Home Lending Company Information

    Company Name:
    J.G. Wentworth Home Lending
    3350 Commission Court
    Postal Code:
    United States

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