J.G. Wentworth Home LendingConsumerAffairs Accredited Brand
J.G. Wentworth Home Lending is a direct lender with highly competitive mortgage rates, an easy application process and exceptional customer service.
Mortgages made easy and affordable
Putting you first is the thinking that drives the J.G. Wentworth Home Lending client-friendly mortgage program.
Super low interest rates
Count on mortgage rates that are very competitive – and with no “gotcha” points or hidden fees. Use our online calculator to see how little you could be paying.
The mortgage you need we most likely have
Buying a home, rental property or vacation home? Refinancing an existing mortgage? We can help with loans that include:
· Fixed-rate and adjustable-rate mortgages
· FHA loans with a low down payment
· VA mortgages with no down payment
· And more
Our application process is easy and fast. This time-saving process starts with a free, no-obligation quote delivered to you in minutes.
We have an A+ Rating with the Better Business Bureau, and our parent company, J.G. Wentworth, has served the community since 1992. Together with these assurances of quality, check out the many testimonials from customers just like you.
J.G. Wentworth Home Lending is an Equal Housing Lender. NMLS # 2925. We do not provide legal, tax or investment advice. Please visit our website for more information on State Licenses and Disclosures.
We are so grateful for our agent's help. She is easy to talk to and keep us updated in every process. We're about to refinance with another lender and we're thankful to have found JG Wentworth online!!!
Thank you for your kind words and for choosing JG Wentworth for your financing. If we can help again in the future, just let us know.
Dan ** was absolutely amazing. He helped me refinance our rental property. He was extremely responsive and very easy to get a hold. Dan was there to answer any questions through the entire process. Dan was very professional and we are extremely pleased with J.G. Wentworth.
I had a tremendously positive experience in my refinance needs. My main representative, Annmarie ** was the perfect blend of competence, professionalism, and friendliness. She is the best! Donna ** was also a great help doing tremendous work to see my loan to the finish line. These two and the rest of the team were a true blessing to this home owner.
I had a very pleasurable experience with Jesse. He was patient and very easy to speak to. If I had any questions he got back to me in a timely manner. My insurance company even commented on how nice he was. I give him a A+.
My experience with working with Laura ** of J.G. Wentworth was excellent. Laura is extremely professional and extremely patient. From the first step of filling out application forms to the final closing, Laura was awesome. Whenever I emailed her or called her with questions, she responded within minutes (and I do mean minutes). She followed up on each step of the process and kept me on track with the process. I would highly recommend Laura for anyone looking to finance or refinance their mortgage.
Tom was great throughout the whole process. He answered all my questions and assured me everything would be fine and it was. I highly recommend Tom and J.G. Wentworth Home Lending for your refinancing needs.
Thanks to Laura and her team at J.G. Wentworth. They were amazing! She was professional and responded to our questions quickly. Between the follow up from Laura and the portal we were always up to date on the progress of the loan. I will definitely recommend and use them for all of our loan needs.
It is our first time to refinance and we had a smooth and positive experience with our loan officer Jesse **. He is knowledgeable, very responsive and straightforward in answering all our queries. We were able to close in less than a month and it is in the month of February.
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Completed mortgage refinance with your company. Had many loan company choices but was impressed with Jason **, our Loan Officer (NMLS #**). His demeanor and follow-through were the main reason my wife and I went with JG Wentworth. He made it a great overall experience. Thank you Jason.
Jason was amazing! Always there to respond and explain and guide. Always did the right thing. Exceptional customer service. Always going above and beyond. Extremely happy. Will definitely recommend! Will be the first one to reach out next time.
Mike ** was helpful to the end! Mike's informative but low-pressure approach was what first led us to contacting JGW after an initial search on Lending Tree. While we endured what felt like hundreds of calls from other lenders, each more pressuring than the last, Mike's concise and straightforward email was the perfect way to get our attention. He gave us the facts and a friendly note and we were immediately interested in hearing more. We're glad we did! We also really liked JGW's portal, as it made the process of refinancing pretty quick and painless. Thanks JGW and especially Mike **!
Jason ** was very professional and very helpful to me in refinancing my home loan. He replied to my texts right away and answered all of my questions thoroughly. I would definitely recommend him to a friend!
All in all our refinance was a very good experience. Our loan contact, Mike **, was kind, helpful and always quick to respond via email or phone. We really couldn't have asked for better service. The process was straightforward and we knew we were well taken care of. Thanks Mike!
Our refinance with J.G. Wentworth was a great experience. Jason ** was exceptional at making the process smooth and painless. I really liked how quickly everything was done and how easy they made it for us to upload documents and keep us informed during the entire process.
We refinanced our home using J.G. Wentworth. They sent us the coupons for payment and the first one for about $2400 was due the first week of January. We made the payment through our back on 12/27, we sent $3000. By late January we received a call from them inquiring about the payment. I advised that the payment had been made. They said that it was never received, even though we had confirmation from our bank that the funds had been collected and were out of our account.
They asked us what was the account number we used for the payment. We explained that we used the Mortage number stated in their receipt. They said that we should have used the Servicer number. They also said that they would investigate. We never received a response from them. Instead we received a letter indicating that we were now past due and that we had to pay extra fees.
We called J.G. again and asked about our $3000. They asked us to have our bank fax them the confirmation of the payment, our bank did, twice, however J.G. claimed they never received the funds. Our bank offered to do a 3 way call with them, but J.G. still refuse to assist. As of today, 2 months later, we are still without our money and we have not been able to find anybody within J.G. Wentworth that cares about getting our money and fees back to us. We will continue to pursue this. Keep away from this company, if they can steal from me they can do the same to you.
I imagine there is enough stress already when a homeowner chooses to refinance - for whatever reason. Laura's guidance and availability was very much appreciated in this case. Always friendly, she also gave direct answers and provided options when needed. Rosemary ** was also very helpful and available. I would say that both went out of their way to help me along, but my guess is - that's how they do their jobs all the time. Thanks again!
This is the second time we used J.G. Wentworth for refinancing a loan. Michael ** was the person we called when we wanted to secure more funds for remodeling our home. He is a great resource especially if you need help in the decision process, he is patient and knowledgeable with the loan process. We were able to secure the funds in less than 30 days so we can now get started on our project. Thank you Michael, we really appreciate everything you did for us.
Although the company of JGW was helpful in getting us a loan and our customer service reps were helpful, our loan was sold to PennyMac before our first payment was even due. If I had known this beforehand I would have shopped around for a different lender. I have read nothing but bad reviews about PennyMac and hopefully it will get sold again to someone else. I'm hoping we have a better experience with PennyMac than other people, but definitely worried.
I chose to use J.G. Wentworth through the Costco executive level offers. Laura ** was our agent. She was always available by phone or email. She made it SO easy and personal. I could not be happier. We have refinanced one other time with a different company but the experience with J.G. Wentworth was so much better. There were a couple snafus with our title because of the original filing. The staff really helped me walk through fixing it. I couldn't be happier.
We recently refinanced our property in Hermosa Beach, CA working with Michael ** as our Loan Officer. Working with Mr. ** was an absolute pleasure. He made a complicated process so seamless by working side by side with us explaining all the steps. Our questions were answered immediately and the answers given were clear and concise. We found him to be personable, conscientious, trustworthy with a sense of humor which is often needed. This is the second time Mr. ** has assisted us in a refinance and we would recommend anyone who decides to refinance to definitely ask for his assistance.
I love J.G. Wentworth! I got a great rate, and closed on my Mortgage Refi with VA Loan in "3 weeks" after initial contact! That's lightning fast. My loan officer Micheal ** is the best. He was very friendly, and gave superb assistance thru the process! I was very comfortable with all the staff at JGW, and even more pleased with the results! Thanks J.G. Wentworth!
I was scammed by the company and its representative (Frederic ** NMLS #**) when I was closing on the property purchase. I was promised (in written form) a discount points match. Representative stated in written form that their underwriter should have not problem matching an offer or their competitor. The company added a lock extension to my closing disclosure that I never agreed to. I was promised an adjustment/credit on the closing disclosure. The company stated on the closing disclosure that the credit issued by a seller was to cover the lock extension when-in-fact the company was made very clear several days prior to closing date by me, my attorney, and my real estate agent that the money was intended for repairs on the property in order to comply with the signed contract.
I was promised that all of these issues will be taken care of come closing date and will be resolved. On the closing date, I found out that the final closing disclosure was not corrected for the issues but also included additional charges for lock extension. My attorney made a call to the representative but was told that there was nothing that will be done to address the issues.
Just refinanced the home with J.G. Wentworth. Craig ** at JGW was great. Fast to answer emails, and quick about returning phone calls. He explains everything. Hard to imagine a good experience working a mortgage, but Craig made it positive, quick, and painless. Worked out a better monthly payment, and better interest. Thanks!
I had an awesome experience working with Magali ** our loan officer. She was very professional and polite. She was always there for us to answer questions and keep us informed. When I called and she could not answer, she would always call right back, even on vacation. If things were going slowly or not at all Magali was right on it and if she needed help for higher up she did not hesitate to get it. I have bought five homes and this was the most pleasant experience I have had. Thank You very much Magali and all that helped at J.G. Wentworth. May God Bless You All.
TOM **, the Sr. Loans Officer at J.G. Wentworth Home Lending, Plano, has rendered an exemplary service in helping us getting qualified and obtaining the mortgage. His knowledge, his skills in making us easily understand the complicated terms, his honesty, and his extremely professional & patient nature are at an admirably high level; he looked the epitome of mortgage specialist!!
Myself & my entire family feel very fortunate to have found Tom ** as our Home Loan Consultant. From now onward, whenever I meet my friends and associates looking for a genuine helpful home loans officer TOM ** at J.G. Wentworth, Plano TX is the name I will pass on!! I wish Tom a very prosperous 2018, and future in this boom town!
We were looking to refinance our house with a small cash out to renovate the kitchen, we got pricing from 2 companies and while JG Wentworth interest was slightly higher their closing costs were much lower so we decided to go with JG Wentworth. It was determined that we would have no issue as long as the house appraised between 146K and 150K which did not worry me as based on the comp set of like size and condition we would appraise between 155K and 175K. I was quite surprised when the appraisal was complete and the house appraised for only 144K, I was sent new loan documents that addressed this issue by adding points into our mortgage.
I contacted the manager of the department and let him know that under no circumstances would we purchase points and let him know that we did not agree with the appraisal and sent him comparable houses that had just sold in the area and based on the price per sq. ft. we should have come in at a minimum of 155K. I also did not understand why the appraiser compared us to houses that were much larger and therefore had the possibility of selling at a slightly reduced price per square foot. The information was supposedly sent to the appraiser however they would not change the original appraisal so we decided to move on and sign with another lender.
Unfortunately for us we were doing all of this in the middle of December when the Fed was talking about raising interest rates and by the time we went back to the other company our closing could not take place before the rates were set to go up so the new lock rate was slightly higher than the original. We decided to go for it and paid another $475.00 for a second appraisal wondering if our expectations were too high and a little nervous the house may not appraise high enough to get a decent interest rate. The worry was short lived as the second appraisal came in at 265K (20K higher than the original appraisal) which was exactly where I thought it would come in considering the kitchen needed some upgrading other than the new appliances we had just put in.
We closed with the alternate mortgage company last week and are well on our way to starting our renovation. I am unsure how 2 appraisers can appraise the same property and come up with an appraisal that is 20K different as I am pretty sure that personal preference is not supposed to play a part in the process since people depend on professionalism of the appraiser. JG Wentworth is either using a company that is not qualified to do appraisals or they are manipulating the appraisals to increase the amount of the original loan quote, either way they wasted weeks of my time and cost us quite a bit over the 15 years we will be paying our mortgage in increased interest rate not to mention the $475.00 for the second appraisal.
I don't often write reviews as I sometimes feel that people complain way too much however this is not a steak that was overcooked but an experience that is going to end up costing us over the long haul. If I had to do it again I would definitely not have chosen JG Wentworth and I strongly suggest that others question this practice before deciding to go with them.
I was extremely satisfied in working with Jesse. He helped with what can be a complicated and exhausting process to go as smooth as possible and most importantly got the job done even when we encountered roadblocks. I would absolutely recommend him to a friend!
I worked with Jim ** and Laura ** with the refinancing of my wife and my home and things were not as smooth as we had hoped and not due to J.G Wentworth or Jim and Laura but my crazy HR representative. But thankfully Jim ** and Laura ** were able to walk me through the process and their patience really paid off! In the end we got what we needed and they were able to process the loan without another hitch. Very professional and always available to answer any questions and definitely they look after their clients best interest. This is the second loan through J.G. Wentworth and highly recommend Jim ** and Loan processor Laura ** to anyone in need of a home loan of any kind.
In the past 60 days, we have contacted several different mortgage companies in order to obtain a VA refi. It was very difficult to get a clear explanation and/or responses to our questions. Until we contacted J.G. Wentworth and were very lucky to speak with Amanda **. She was very professional and helpful. She answered all my questions and followed up in a timely manner. She made our process very smooth, fast, and painless! She had a great teammate, also, in Elizabeth **. We were so impressed that we have referred my sister-in-law. She is currently starting the process. We felt at ease doing business with Amanda, she made us feel like part of the J.G. Wentworth family. At this time we commend and recommend your staff, especially Amanda. Thank you for making our experience actually enjoyable.
Glenn took amazing care of us from start to finish. He and his team were always available to answer questions and update us on our timeline to closing. Would definitely recommend Glenn ** and J.G. Wentworth for anyone looking to re-finance their home.
My wife and I had an excellent experience last month in refinancing our home, working with Laura ** and of J.G. Wentworth Home Lending. Kellie ** was also top-notch. They were both clear in their instructions and very patient with us. They were always very prompt with their own responses and so pleasant to work with. They were also excellent problem-solvers. I would work with them again in a skinny minute.
Laura was responsive and had a sense of urgency when responding to all of my questions. Laura's approach is customer centric (not pushy). The process was smooth and Laura made sure that her extended team were responsive to my needs. I highly recommend Laura and J.G. Wentworth's platform if you are looking for a mortgage product.
WOW!! Could not be more thankful for the amazing work that J.G. Wentworth provided me during my recent home refinance. I reached out to them during a difficult, stressful time and Craig ** was able to work with me every step of the way. Could not be more pleased. I'll never use another home lender ever again. Thanks to Mr. ** and J.G. Wentworth for coming through when I needed them most.