Best Online Mortgage Lenders

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Edited by: Liz Bingler
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New American Funding, Rocket Mortgage, Morty and Better Mortgage
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Buying a home is one of the most significant purchases you’ll make, and the mortgage process is often cumbersome. However, with many lenders, you can now complete the entire qualification and application process online. You may even be able to complete parts of the appraisal and closing digitally.

An online mortgage lender can be a good choice if you’re moving to a new city, if you prefer a faster approval or closing process, or if you want a more streamlined process. With so many options, it can be hard to choose a lender. But our top picks are a good place to start.


Key insights

Our picks for the best online mortgage lenders are Rocket Mortgage, nbkc bank, Better Mortgage, Zillow Home Loans, Morty and New American Funding.

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Online mortgage lenders typically offer more competitive rates and fewer fees, but they might not be available to all types of borrowers.

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Compare online lenders based on their loan types, fees, rates, requirements and more.

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Current mortgage rates

Rates are effective 05/31/2026 and are subject to change without notice. APR shown is provided by a partner of ConsumerAffairs.

ProductAPR
7.002%0.11%Get Rates

The APR shown of 7.002% is available for a 30-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.718%0.0%Get Rates

The APR shown of 6.718% is available for a 20-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.1%0.08%Get Rates

The APR shown of 6.100% is available for a 15-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.067%0.0%Get Rates

The APR shown of 6.067% is available for a 10-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.833%-1.16%Get Rates

The APR shown of 6.833% is available for a 30-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.887%0.0%Get Rates

The APR shown of 6.887% is available for a 20-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.094%-0.03%Get Rates

The APR shown of 6.094% is available for a 15-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.003%-0.13%Get Rates

The APR shown of 6.003% is available for a 30-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.433%0.0%Get Rates

The APR shown of 6.433% is available for a 20-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

5.768%-0.28%Get Rates

The APR shown of 5.768% is available for a 15-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

Current refinance rates

ProductAPR
7.055%0.01%Get Rates

The APR shown of 7.055% is available for a 30-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

7.161%0.0%Get Rates

The APR shown of 7.161% is available for a 20-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.008%0.02%Get Rates

The APR shown of 6.008% is available for a 15-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

5.632%0.0%Get Rates

The APR shown of 5.632% is available for a 10-year fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

7.295%0.22%Get Rates

The APR shown of 7.295% is available for a 30-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.887%0.0%Get Rates

The APR shown of 6.887% is available for a 20-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.141%0.0%Get Rates

The APR shown of 6.141% is available for a 15-year FHA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.129%0.12%Get Rates

The APR shown of 6.129% is available for a 30-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

6.582%0.0%Get Rates

The APR shown of 6.582% is available for a 20-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

5.852%0.23%Get Rates

The APR shown of 5.852% is available for a 15-year VA fixed rate loan in the amount of $200,000 for consumers with loan-to-value of at least 80%.

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Comparison: best online mortgage lenders

Compare our picks for the best online mortgage lenders:

Our top picks for the best online mortgage lenders

To select our top picks for the best online mortgage lenders, the ConsumerAffairs Research Team scored mortgage companies based on reviews, online reputations and digital features. We also considered state availability, minimum credit scores and loan types. All of our picks offer both conventional and government-backed loans, such as Federal Housing Administration (FHA) or U.S. Department of Veterans Affairs (VA) loans. Read our full methodology for more information on how we picked lenders.

Our picks may be Authorized Partners who compensate us. This doesn’t affect our recommendations or evaluations, but it may affect the order in which companies appear.

Our picks for the best online mortgage lenders are:

Rocket Mortgage
Loan types
Conventional, FHA, VA, jumbo, bridge and ONE+
Minimum credit score
580 to 620
Minimum down payment
0% to 3.5%
Availability
Nationwide

Rocket Mortgage offers online applications for all of its mortgage products, including government-backed and conventional loans. Some aspects of the process will need to occur in person (such as an appraisal) or by phone with a representative.

Rocket Mortgage loans are available in all 50 states and Washington, D.C. It typically requires a minimum credit score of 580 or 620, depending on the loan type.

Benefits of Rocket Mortgage include:

  • Quick, intuitive online application process
  • Live chat and phone support
  • Rate lock option

Make sure to consider these factors before choosing Rocket Mortgage:

  • Higher origination fees than some competitors

Most ConsumerAffairs reviewers who worked with Rocket Mortgage were pleased with their experience, often pointing out Rocket Mortgage’s easy online application process, quality customer service and favorable loan terms. 

Lauren, a reviewer from Ohio, said: “The process was so smooth from start to finish[.] [It] took almost no effort on my part, and every representative I spoke with was helpful and informative without any encounter taking up a ton of time. [I loved] the online experience[,] which was very user friendly, and I am so happy with the terms I received.”

Patricia, a reviewer from North Carolina, said: “I wanted to refinance my mortgage. I tried several other lenders[,] but they wanted so much paperwork and had such high closing costs it was not worth it. Most did not understand life is online and would not accept anything but old fashioned paper. Rocket understood that everything is online today. They wanted documents uploaded, not mailed. They understood I don't get pay stubs but could provide all the information online through a different format. Everything was easy. The rare times I needed a human, they had competent telephone reps. The entire process was accomplished in a few weeks.”

2x Award Winner
Selected for having one of the highest satisfaction rates for Best Loan Process and Best Experience with Staff
nbkc bank
Loan types
Conventional, FHA, VA
Minimum credit score
Typically 620
Minimum down payment
0% to 3.5%
Availability
Nationwide

Nbkc bank is primarily an online bank, though it has some branches in Kansas City, Missouri. It offers a wide range of financial products, such as mortgages, checking and savings accounts, credit cards, personal loans and auto loans.

The bank’s mortgage options include conventional, FHA, and VA loans, and it offers loans in all 50 states. While the application process for nbkc mortgages is done entirely online, nbkc offers personalized service from expert loan officers.

Some of the features of nbkc mortgages that we like include:

  • Dedicated loan officers
  • Mortgage calculator

Be sure to pay attention to these factors:

  • No physical branches outside the Kansas City area
  • Doesn’t clearly disclose borrower requirements

Many ConsumerAffairs reviewers praised nbkc’s simple application process and fast closing times. Still, while nbkc bank received solid reviews from customers for its application ease and customer service, it may not appeal to people outside of the Kansas City area, given its limited branch presence.

Eugene, a reviewer from California, said: “My loan officer was [...] just amazing at what she does. She's clear and very prompt at answering all my questions. The process was very painless[,] and making the docs digitally available was a great plus[.]”

Gregory, a reviewer from Arizona, said: “From the start, [the loan officer] was informative and candid. He put up with my odd questions and was very patient and helpful. This continued throughout the process as we locked in and closed with [nbkc]. He took the time to understand our needs/strategy while also helping us solidify on that goal. Just an excellent experience all around.”

Better Mortgage
Loan types
Conventional, FHA, VA, jumbo
Minimum credit score
Typically 620
Minimum down payment
0% to 3.5%
Availability
Nationwide

Better Mortgage doesn’t charge any application, origination or underwriting fees. It offers conventional, FHA, VA and jumbo loans. Its loans are available in all 50 states, and it offers 24/7 customer service.

Some of the perks of using Better include:

  • Quick preapproval process
  • No hidden fees
  • 24/7 customer service

Some things to think about with Better include:

  • No online chat option

Many ConsumerAffairs reviewers said Better Mortgage had a transparent and streamlined online application process.

Dassy, a reviewer from Illinois, said: “Better Mortgage has a good online system. It's very easy to use. From all the reviews that I read about the service and the communication, I felt like that was the perfect company to use.”

Lakeshia, a reviewer from Mississippi, said: “Fast and organized. Best online mortgage experience I ever had. My home purchase was unique and very frustrating when it came to the sellers, realtor and closing attorney. However[, ]Better was right there making sure things got done and that I closed on time[.]”

Zillow Home Loans
Loan types
Conventional, FHA, VA
Minimum credit score
580 to 620
Minimum down payment
0% to 3.5%
Availability
Most states (not NY)

Zillow Home Loans offers conventional, VA, FHA and jumbo loans, as well as refinancing. You can get prequalified in a few minutes, which won’t affect your credit score. Zillow also provides mortgage calculators and educational resources to help you in the homebuying process.

With Zillow Home Loans, you’ll find:

  • Fast prequalification
  • Mortgage calculators

Make sure you keep these aspects of Zillow Home Loans in mind:

  • Not available to borrowers in New York

Many ConsumerAffairs reviewers said Zillow Home Loans had a simple application process and superior customer service.

Karissa, a reviewer from Connecticut, said: “[The loan officer] was available to me day and night and put me at ease the whole time when looking for my first home!”

Ericka, a reviewer from Virginia, said: “I had no idea Zillow offered home loans[,] but I'm sure glad I found out! This was my first experience refinancing my home loan and Zillow's staff was outstanding!”

Morty
Loan types
Conventional, jumbo, FHA and refinancing
Minimum credit score
620
Minimum down payment
3% to 20%
Availability
46 states and Washington, D.C.

Morty primarily offers mortgage products to loan officers and businesses, but it’s also a licensed broker with an online mortgage marketplace. The Morty platform offers conventional, FHA and HomeReady loans. Preapprovals typically take a few minutes, and once you have an offer, you can lock in the loan directly through the Morty platform.

Some of Morty’s features that we like include:

  • Fast preapproval
  • Provides educational resources

Think about these issues when considering a Morty mortgage:

  • Not a direct lender
  • Primarily offers products to loan officers, not homebuyers
  • Operates in limited states

A number of ConsumerAffairs readers liked Morty’s online application process and online platform.

Jeraldyne, a reviewer from Pennsylvania, said: “I loved the whole process with Morty. It was amazing. The people helping me were very communicative. They reached out every time they needed something for me and could answer every question I had, too. I sent the paperwork and within that day, they would put it in the system and I could track everything on the website.”

Constantine, a reviewer from Virginia, said: “The website was clean, and it was clear to use. It was a polished experience, so I felt comfortable with moving forward with Morty. [...] Everything got done in a timely manner, and I was satisfied.”

New American Funding
Loan types
Conventional, FHA, VA, USDA, refinancing, reverse mortgages, etc.
Minimum credit score
580 to 640
Minimum down payment
0% to 3.5%
Availability
Nationwide

New American Funding offers conventional, FHA, VA, U.S. Department of Agriculture (USDA) and jumbo loans, as well as reverse mortgages. It also focuses on providing mortgages to underserved communities, such as Latino, Black, LGBTQ and veteran communities.

Its customer service is available via phone, email and an online customer care portal. It also has in-person branches throughout the U.S.

Some pros of New American Funding include:

  • Wide variety of mortgage types available
  • Special initiatives for underserved communities
  • Branch locations available

Some cons of New American Funding include:

  • Potential for high fees

A number of ConsumerAffairs reviewers appreciated New American Funding’s customer service and communication.

Kiaira, a reviewer from Maryland, said: “From start to finish, my experience with NAF was positive. From talking through my finance options with my [loan officer] to getting through the closing process with my [processor], each of them were patient and quick to respond to my emails and calls. They were also very knowledgeable. Also, their online customer portal is very user friendly and easy on the eyes! I am very satisfied with the service and so glad to have found out about them!”

Rebecca, a reviewer from Michigan, said: “I was skeptical [about] using an online company, but New American Funding provided me with excellent service, great communication and eased all of my concerns about working with an online mortgage company. Their loan specialist was in my region and talking to him helped alleviate any concerns I had.”

What is an online mortgage?

An online mortgage is similar to a traditional mortgage that you’d apply for at a brick-and-mortar bank, except that everything (or almost everything) is done online. While most traditional lenders allow for at least part of the mortgage application process to be handled online, some mortgage lenders operate exclusively online.

You can apply for most types of home loans online, including conventional loans and mortgage refinancing. However, if you’re a nontraditional buyer — such as someone who is self-employed, retired, has poor credit or needs a jumbo loan — you might have a more difficult time getting an online mortgage.

» MORE: Best mortgage lenders

Pros and cons of online mortgage lenders

Before deciding to apply for a mortgage with an online lender, compare the pros and cons.

Pros

  • Usually lower rates
  • Usually fewer fees
  • More streamlined process
  • Quicker approval times

Cons

  • Might get less personalized service
  • Not available to all types of borrowers

Tips for choosing an online mortgage lender

When selecting an online mortgage lender, you’ll want to compare the different options based on features like:

  • Types of loans offered
  • Fees, interest rates and term lengths
  • Preapproval, application and closing times
  • Minimum down payment required
  • Minimum credit score required
  • Rate lock time
  • Closing time guarantee
  • Customer service accessibility
  • Whether you’ll have a dedicated loan officer

Keep in mind that while online lenders can theoretically make the process of applying for a mortgage more convenient, the process could actually be more difficult and frustrating if a lender has unresponsive customer service or a complicated website. If you’re someone who likes in-person service or who is uncomfortable with all-digital processes, it would be best to work with a brick-and-mortar lender instead.

How to apply for an online mortgage

Applying for a mortgage online isn't that different from applying at a local bank. The main difference is that, with an online mortgage, the application process is handled digitally. For instance, you’ll have to upload PDFs of important documents, and you can track your loan's progress through an app or secure online portal.

1. Search for a lender

You’ll generally follow the usual steps to getting a mortgage. This includes deciding what type of mortgage you’re looking for, comparing different lender options and figuring out how much you can afford to spend on a house.

2. Complete an application

Once you’ve selected a lender, you’ll need to complete an online application. You’ll also need to submit necessary documentation, such as:

  • Photo ID
  • Recent W-2s or pay stubs
  • Recent tax returns
  • Bank account statements
  • Proof of other assets
  • Documentation of debts
  • Home purchase price

If you’re a first-time homebuyer, lenders may ask for your renting history. The lender will also pull your credit report and check your credit score.

3. Wait for approval

After the lender reviews your documentation and application, you’ll receive your approval and sign your loan agreement digitally. However, some lenders might require you to attend an in-person closing, so make sure you ask about that ahead of time.

» MORE: How to get a mortgage

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FAQ

Are online mortgage lenders safe?

Online mortgage lenders are generally safe to use, but you’ll want to make sure you choose a reputable, licensed lender with a secure website. However, avoid any lender with unusually high rates or fees, or one that pressures you to sign documents quickly.

Are online mortgage rates cheaper?

Online mortgage rates might be cheaper than rates from brick-and-mortar lenders since online lenders have lower overhead costs. They might also charge fewer fees. But as with any financial decision, it’s important to compare rates from a few different lenders to ensure you’re getting the best rate and terms possible for your borrower profile.

Can I get a mortgage with bad credit?

You may be able to get a mortgage with bad credit. For example, FHA loans are available to borrowers with credit scores as low as 500.

Bottom line

An online mortgage lender can be a good option if you’d prefer a digital application process with potentially quicker processing times. If you don’t mind the lack of in-person service, an online mortgage can be a good way to secure funding for your new home.

Make sure you compare different online lenders before choosing one. Additionally, take the time to carefully read all the terms and conditions before signing a loan agreement.

Methodology

The ConsumerAffairs Research Team researched 60 mortgage companies. We evaluated companies’ overall satisfaction ratings, comparing companies based on their number of 5-star reviews versus 1-star reviews. During this process, we analyzed 6,245 verified reviews.

We then graded lenders and brokers on availability, online reputation and digital features, such as free online quotes, easy-to-navigate applications and the option to make monthly payments through a secure portal. Rankings are based on weighted scores, similar to a grade-point average.

Once we selected our top picks, we vetted each one through the NMLS Consumer Access portal and confirmed that they have a secure website.


Article sources

ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:

  1. U.S. Department of Housing and Urban Development, “FHA Single Family Housing Policy Handbook.” Accessed Feb. 20, 2026.
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