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Household Finance
Overall Satisfaction Rating
1.13/5
  • 5 stars
    1
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    1
  • 1 stars
    53
Based on 56 ratings
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    Household Finance

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      Household Finance Reviews

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      Page 1 Reviews 1 - 10
      Rated with 1 star
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      Verified Reviewer
      Original review: May 13, 2017

      When you look up the term PREDATORY LENDER, you will find this company's name. When you look up the term PRICE GOUGING CROOKS, you will find this company's name. If you want and example of IGNORANT, UNPROFESSIONAL personnel, give them a call. If you want to experience a healthy dose of STUPIDITY, give them a call. My elderly parents somehow ended up with their mortgage transferred to these CLOWNS. These people caused them nothing but GRIEF. Thank God I was able to get them refinanced with Suntrust. If our current government wasn't so screwed up I would petition to put these JERKS out of business.

      19 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 5, 2016

      How horrible and disgusting that this company is not taken down and preys on older people or people with disabilities. My mother died last year and her house still had a mortgage on it from HFC. I couldn't believes this low life company that makes their rules unbelievable. It made me sick to deal with this company. Can't you see all the complaints, can't everyone get ahold of their congressmen and tell them about this horrible company?

      Found out in 1998 my mother who after a stroke decided after we bailed her out from foreclosure that HFC said "well we will give you 50,000.00." Of course not in her right mind she did this, that she did not know about this plus they put the wrong address on her house. Unreal. This really sickened me when I found out. She paid and paid and paid way over 100,000. Sold her estate. Stated that she owed a little over 22,000. They called for final payment and wanted 26000. Unreal. Had to give it to these low life, money hungry thieves. Never ever do any business with this company. They are predators. They should not allowed to be in business. Doesn't this company read ANY OF THE REVIEWS? There is a special place in hell for these type of people. And if you're just working for them for a job get out now. Don't associate yourselves with this company.

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      22 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: June 1, 2015

      Before I could relinquish my house in Shoreline, Wa on ** to the new buyer and complete the title my payoff was 30,000. They would not let it go until I said 170,000. I was devastated. Windermere and the title company both have never heard of that. They talked with both of them. At the time I had missed two payments and needed to sell plus on just left my job on disability after 25 years with end stage liver disease, severe encephalopathy, kidney stones, one kidney needed removal. I could not communicate well and had to go along with whatever they said.

      The original mortgage was 65,000 sold for 209,000 lost my shirt I believe I had 20,000. I had one short phone call with HFC and never talked again I am still very upset. I had a liver transplant a few years ago and this is the first time since then I felt like finding out if anyone could follow up on it. I know it was real old I would understand. I worked for Wa state public health laboratory for 25 years in Shoreline, Wa. After the transplant I have been hospitalized 34 times long recovery. Please let me know if you need anything else my ssa# is **, dol **, bs **. Thank you.

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      19 people found this review helpful
      Rated with 5 stars
      Verified Buyer
      Original review: May 14, 2015

      I made a loan with Household Finance in 2008 for $5000.00. At the time I bought the disability insurance in case I got sick. In 2009 I had a heart attack, open heart surgery. I was unable to return to work because of my heart. My physicians said I could never return to work. I filed for the disability insurance and the doctors gave all my health insurance information to the insurance company. I was place on their "so called" disability insurance. I noticed that my balance did not come down, and I even called one time and asked about it, but I was give no information.

      Then, in January 2015, I was notified that I would not have the disability insurance after February 2015, because I was turn 70. I really do not remember anything about that, but I know that at this time, I owe almost 5000.00. If I had known that interest etc. would continue, and I would never get this debt paid, (please remember I paid a minimum of a year before I got sick), I would have not used the disability insurance. In the meantime, my husband has been placed in a nursing home, and my income is extremely limited, but they want me to start again making payments. It is either medicine and food or pay Springleaf aka Household Finance.

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      16 people found this review helpful
      Rated with 1 star
      Original review: May 8, 2015

      They are refusing to send to either me or to the IRS a revised 1099c that was incorrectly sent to us. The 1099c was finally sent to the correct person but I can not file my taxes because I can not get a corrected one. The IRS says by law they have to send it to me but they refused.

      19 people found this review helpful
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      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: April 29, 2015

      I received a notification of a loan transfer which was an actual sale of my modified loan. It was to Select Portfolio Servicing. They also dropped my home owners insurance that was to be included in the modification by Caliber. So now, more money coming out of my pocket on a minimum wage job. HOW can they do this after court proceedings and monthly on-time payments? Just so frustrating after battling a illness that could have very well killed me in 2009. I am still trying to get back on my feet, even after losing my job. I am trying to stay in my house. THANK YOU Household/Caliber for your harassment when I was sick to now. Hope you get this from Consumer Affairs. It's downright dirty on how I treated. What good did the lawyer I hired do?

      18 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: April 28, 2015

      They are without a doubt the worst mortgage company in our United States! My wife and I suffered 14 years with an outrageous APR of 10.5% and non-payment of property taxes and insurance. Their customer service is horrid. They pass the buck throughout their system. When you call them you are speaking to someone in India. They will do everything and anything to hinder you from refinancing your home with some other mortgage company. Finally after 14 years of torture we are free from these monsters! Never finance or borrow from Household Finance!

      33 people found this review helpful
      Rated with 1 star
      Verified Buyer
      Original review: April 3, 2015

      In 1998 we secured a second mortgage with Bank One. The bank filed the necessary paperwork with the county and then assigned our mortgage to Household Finance. We never received any assignment information from Household, only a month statement. We were told we could not pay it off or refinance the loan for two years. Already knowing how awful this company was, we counted the days. At the two year mark, we refinanced the loan with Fleet Mortgage who issued Household a check for the balance. We never heard from them again. While trying to refinance our home fifteen years later, we came across the original lien held by Bank One. It had never been released nor changed to Household.

      I have spent 23 months trying to get a release from them and get a different story every three weeks when I call. I have spent hundreds of dollars faxing them copies of HUD papers showing they were paid, copies of the payoff check and other information requested. I have spoken to dozens of people who have made thousands of promises. I am finally getting a lawyer. I have lost thousands of dollars in interest paid to my mortgage company now because I could not refinance my loan at the lower rate due to Household Finance refusing to send this lien release. Still waiting...

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      26 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 28, 2015

      We lost the battle in June paying both mortgages. My main bank worked with us and I received a loan modification. Hfc refused, and my calls and letters and faxes went unanswered. On Dec 19, 2014 I tried one last time to call and was put over to the escalation unit who informed me I was put in a special program and they are writing off the second mortgage and will no longer report to the credit bureau. I was in shock but asked the correct questions. It is now Feb 28th and I have still not received any paperwork backing this up, nor my 1098 and 1099 forms. Without either I cannot fax to their lien dept to get paperwork confirming they released the lien. I called back again and was told they are very busy... while hfc is courtly removed from my credit report, something is not right behind the scenes and I don't know who else to call. I cannot afford to hire an attorney.

      17 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 19, 2014

      Our account with HFC was closed 2/12/02 after being paid in full. We recently discovered while trying to obtain a new mortgage that HFC had never filed for a lien release of our property. I called several times and was told that the release had been filed with our county clerks office. I checked three times and nothing had ever been filed. I was even given the check number and date that they claimed to have sent it. This information was in turn given to the county clerk who did a thorough search and found nothing. I tried to call again today and the number I used before has been issued to a new business. Went to the web, looked up phone number for headquarters, it's been disconnected. Needless to say the time frame for our new mortgage has passed and I'm out the $450 I had to pay the title search company. I really don't know what to do next.

      22 people found this review helpful
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      Household Finance Company Information

      Company Name:
      Household Finance
      Website:
      www.us.hsbc.com
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