nbkc bank Reviews

Based on customer reviews, nbkc bank may be a good option for borrowers looking for a lender with potentially competitive rates and a streamlined application process.

Many reviewers mention positive experiences with loan officers and describe the mortgage process as relatively smooth. The lender’s approach may appeal to borrowers who prefer working with a dedicated loan officer throughout the process.

However, nbkc may not be the best fit for buyers seeking USDA loans, as these are not prominently offered. Additionally, while the application process is largely online, some steps require direct communication with a loan officer, so it may not suit those looking for a fully self-service digital experience.

We rated nbkc bank highly for rates and the application process, as these are frequently highlighted in customer feedback. Many borrowers report competitive pricing and a relatively streamlined application experience.

We rated this lender just “good” for loan types, due to its limited transparency surrounding requirements, cost and fees compared to some competitors. As with any lender, rates, terms and eligibility requirements vary based on individual financial profiles.

nbkc bank offers both fixed- and adjustable-rate mortgages (ARMs). Fixed-rate mortgages are a popular choice among first-time homebuyers because they provide predictable monthly payments over the loan’s lifetime. Locking in a low fixed rate can also be beneficial if interest rates rise.

ARMs may carry more risk but can make sense for some borrowers. With an ARM, you’ll typically pay a fixed rate for an introductory period, often five, seven or 10 years. After that, the rate adjusts periodically based on market conditions. The lower introductory rate can reduce initial costs but may increase over time.

We rated nbkc’s home purchase rates highly, as many customers report competitive pricing and a straightforward application process. Keep in mind that your actual rate depends on factors such as credit profile, loan type and location.

Some reviewers highlight nbkc’s pricing as a key advantage. For example, one customer said they chose the lender because it offered the lowest rate, while another noted positive experiences across multiple home purchases.

nbkc average home purchase rate vs. national average

You can begin the mortgage application process by visiting the home loans section of the nbkc website and clicking on the “Get Started” page. You start by entering some preliminary information and requesting a free quote. Provide information like the home’s value, your down payment amount and your estimated credit range.

The company then gives you loan options and rate quotes based on your provided information. From there, you can start the application. If you prefer to speak with a loan officer before you apply, you can call the toll-free number provided on the company’s website.

To apply, you need to enter a valid email address (the company will send you a one-time code to begin). The information you need to enter into the application includes your residential history, employment history, declarations and demographics.

After you submit your application, a loan officer will reach out to you to gather additional information and finalize your application. Be prepared to answer questions about your income, assets and debts. nbkc bank uses these details to determine your eligibility. You may also need to upload certain financial documents, like W-2s and bank statements.

You’ll receive a preapproval decision once the company has verified your application and financial documents. Your loan officer can advise you on the timeline for preapproval decisions.

nbkc application features

nbkc bank offers a range of loan products, including conventional loans (with fixed or adjustable rates), FHA loans and VA loans. The lender does not prominently advertise USDA loans at the time of publishing. Fixed-rate mortgages are typically available in 10-, 15-, 20- or 30-year terms.

nbkc also offers specialized mortgage programs for certain professions, including airline pilots, as well as construction-to-permanent loans for borrowers building a home.

We rated the lender “good” for loan types due to a more limited selection compared with some competitors. However, customer feedback on available loan options is generally positive.

Some reviewers report smooth experiences with nbkc’s loan process. For example, one customer noted that their VA refinance was handled seamlessly from start to finish.

According to HMDA data, nbkc received over 10,000 home purchase applications in 2021. A portion of these applications resulted in closed loans, while others were denied or withdrawn.

Loan applications for home purchases by year

nbkc bank doesn’t disclose its borrower requirements online. In most cases, you’ll need a 620 credit score to qualify for a conventional loan. You’ll also need to offer at least 3% down (although 20% ensures you won’t have to pay private mortgage insurance, otherwise known as PMI).

Government-backed mortgages, like FHA loans and VA loans, typically have lower credit score requirements. You’ll likely need a score of at least 500 for an FHA loan and at least 580 for a VA loan. Lenders may require 10% down on FHA loans if your credit score falls between 500 and 579; otherwise, a 3.5% down payment should suffice. Down payments often aren’t required on VA loans.

Our reviewers have used nbkc for difficult loan transactions, and the more complicated a deal, the more requirements you will have to meet. One Idaho customer was looking for a lender to do a 1031 exchange with a non-owner-occupied rental property loan that was also a new build.

“Both my husband and I are self-employed so verifying our incomes is challenging, and we had to push the close date back about four times,” they said. “It has been a long time since we took out a loan and underwriters these days leave nothing to chance. We had to send in a vast amount of ‘proof’ of our circumstances.”

National mortgage requirements by type

nbkc bank isn’t particularly transparent regarding its mortgage fees. Most lenders charge an origination fee of about 0.5% to 1% of the loan amount. This fee is included in the total closing costs, which are usually around 2% to 5% of the loan principal.

While we did mark nbkc down for not publishing its fees, reviewers seem happy with the closing costs. “The final fees were very similar to the initial quote. No surprises,” said one reviewer.

Kyla from Washington D.C. also had a good experience with the fees: “[The loan officer] was able to beat all others rates and closing costs, and it was a wholly seamless process. From start to finish, it took less than four weeks (including a week of Christmas/New Year's holidays right in the middle).”

You should receive a loan estimate shortly after you apply for a mortgage. This covers all the estimated closing costs and gives you an approximate cash-to-close amount. Further along in the process (right before closing), nbkc gives you a closing disclosure, which details the exact costs and fees of your loan.

Compare nbkc to other lenders