Valon Mortgage Reviews
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About Valon Mortgage
Valon Mortgage, formerly Peach Street, is a mortgage lender and servicer, as well as an insurance provider. Homebuyers can apply online for a mortgage preapproval in less than 15 minutes and close on their home as quickly as 15 days. Through its proprietary mortgaging servicing system, it aims to tackle others with a market monopoly to lower consumer loan fees.
- Closings may take as little as 15 days
- Services most of its loans
- Fast online mortgage application
- Not available in HI, MA, NV, NY and UT
- Loans generally require 10% to 20% down payment
- Doesn’t finance manufactured/modular homes
- No mortgage loan rates or fees listed online
Our editor’s take
We recommend Valon Mortgage for homebuyers looking to close fast, since it claims closing on a home can take as little as 15 days. People who don’t want to be passed off to an unknown mortgage servicer once their loan closes will also appreciate that Valon Mortgage typically doesn’t sell its loans. That means you’ll likely only work with one company for the life of your loan.
However, homebuyers who want to work with established companies might feel uneasy with new companies like Valon Mortgage. It was founded in 2019, and there aren’t many reviews online about customers’ lending experience. Buyers looking to make a small down payment might also not find many options with Valon beyond an FHA loan. It generally requires at least 10% down for its loans and doesn’t offer VA or USDA loans.
How does Valon Mortgage work?
Homebuyers wanting a mortgage can fill out Valon’s 10- to 15-minute online mortgage pre-approval application. The online application reduces the time it typically takes to apply by automatically pulling in your relevant information. Valon’s lenders will do a hard credit pull, which temporarily impacts your credit score.
From there, someone from its lending team contacts you about the best loan for your needs and your preapproval. Once a seller accepts your offer, Valon claims it can close on your mortgage in as little as 15 days.
In most cases, Valon will also be your loan servicer, so you’ll continue to work with the company for as long as you have the loan. Its online portal tracks your mortgage’s progress and manages your payments.
Valon Mortgage products and services
Valon Mortgage offers standard mortgage products like conventional, jumbo and FHA loans, but not others like VA or USDA loans. If you’re refinancing, your options include cash-out refinancing, home equity loans and home equity lines of credit.
Here’s what to know about Valon’s mortgage loans:
- Conventional loan: Valon usually requires borrowers to put a 10% to 20% down payment on their future home to be eligible for its conventional loan. Fixed- and adjustable-rate mortgages are available.
- Jumbo loan: These loans are used when you need to finance more than the limit set for a conventional loan. Fixed- and adjustable-rate mortgages are available.
- FHA loan: This government-backed loan is designed for low-to-moderate-income homebuyers purchasing their primary residence.
Besides home loans, Valon also sells home, auto and specialty insurance like flood, earthquake, Airbnb and more.
Valon Mortgage rates
Valon doesn’t disclose its mortgage rate only. It only states that your rate depends on factors like your:
- Loan type
- Credit score
- Down payment amount
- Loan amount
- Property value
- Intended use of property
Once you have your Valon mortgage rate, you can compare it with your state’s average rates using the Consumer Financial Protection Bureau’s interest rate tool.
Valon Mortgage fees
Valon doesn’t disclose its lender fees for its loan products. For mortgage loans, it claims that Valon homeowners save an average of $1,243 on fees, but it doesn’t elaborate on which fees are saving buyers money.
However, Valon does post its mortgage servicing fees, so you know the fees you might need to pay throughout your loan term. Valon doesn’t charge to cancel your escrow or generate a payoff statement and usually charges 5% of your monthly installment as a late fee.
How does Valon Mortgage compare?
| Company | Customer rating | Purchase options | Refinancing options | Minimum credit score | Availability | |
|---|---|---|---|---|---|---|
Valon Mortgage | Learn More | 1.1 | Conventional, Jumbo, FHA | Cash-out, HELOC, home equity | 620 for refinanced loans; unspecified for other loans | Available in all states except HI, MA, NV, NY and UT |
 Rocket Mortgage | View Rates | 4.2 | Conventional, FHA, VA, jumbo | Cash-out, rate and term | 580 to 620 | Nationwide |
 New American Funding | View Rates | 1.3 | Conventional, FHA, VA, USDA, I CAN, non-QM, jumbo, interest-only, construction, ADU | Cash-out, rate-and-term, cash-in | 580 to 640 | Nationwide |
Valon Mortgage FAQ
Will Valon Mortgage sell my loan?
Most of the time, Valon keeps the mortgage loans it originates. But sometimes, it does transfer your loan to another reputable servicer. It doesn’t service HELOCs and home equity loans.
What credit score do you need for a Valon Mortgage?
Unfortunately, Valon Mortgage doesn’t disclose this information.
What other products does Valon Mortgage offer?
In addition to mortgage loans and refinancing, Valon sells home, auto and specialty coverage. This includes flood and earthquake insurance, pool coverage, landscaping, jewelry, collectibles, artwork, Airbnbs, home-based businesses and other out-of-the-box situations.
Is Valon Mortgage legit?
Valon Mortgage is a legitimate mortgage lender and servicer headquartered in New York. The company has more than 200 employees and is processing over $5 billion in mortgages. It’s also an approved Fannie Mae and Freddie Mac loan servicer for government-backed loans. Valon Mortgage also raised $44 million in Series B funding from several investors.
Valon Mortgage Reviews
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- 4,835,854 reviews on ConsumerAffairs are verified.
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Reviewed March 5, 2026
As soon as they took over our mortgage increased by $372 a month. Supposedly our previous services had not collected enough cushion. I called them and they actually picked up. But the explanation and math is incorrect. They can collect a cushion of 1/6 of the escrow not multiple times that. Since that seems to be the modus operandi for Valon based on other reviews here.
Reviewed March 4, 2026
Valon Mortgage are not Focused to their Customers. They are not fully coordinated within their own business because other Staff are telling or stating different condition or update of subject being discussed thus no resolution will be reached. I experienced twice already about the loan modification process and I never had a problem. With this company it gave me a repeated request to submit another application. Their justification incomplete documentation yet the other staff Shawn said the missing document is the SSA pension of my wife which I immediately forwarded to him and he said further the loan modification will be approved this month March or April 2026.
I called many times Shawn and I never succeeded to talk to him. The question he is avoiding me. Apparently yes. Now other staff to submit another application which I refused to do so because I submitted all the required documents already. It seems they are just playing around and they are not committed and dedicated enough to do their job and responsibility. I am just totally frustrated and disappointed with what is going on.
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Reviewed Jan. 9, 2026
Worst company to be switched over to. They are not willing to take partial payments on loans. Nor they will not take escrow payments after receiving a check back from the insurance company. If you get switched to them, run as fast as you can.
Reviewed Jan. 5, 2026
If (and ONLY if) you're able to get past the automated phone system, be sure YOU record the conversation. They DON'T do what they say they'll do and they make a LOT of mistakes with your escrow calculations as well as mis-appropriate your money. BE CAREFUL and REMAIN watchful of EVERYTHING they do.
Reviewed Dec. 10, 2025
Just a bad business. Didn't get a choice who my mortgage got sold to though, I chose a different lender initially. This one has let me down unfortunately. It's sad that they'll not be receiving business from me in the future.
Reviewed Sept. 24, 2025
Dealing with Valon was the worst experience of my adult life and I'm 60 yr. Old self employed business owner with 3 properties, Cindy ** and Lucia ** are a tag team of frustration. I would never recommend this company to anyone
Reviewed Sept. 22, 2025
I'd give it MINUS -5 stars. I bought my house with my mom (although put in her name), unfortunately my mother passed away 7 mos after we bought it. My first call to Valon was to see if I could assume the mortgage and the rep told me they did not do Assumptions. So I waited years to go through probate so I could stay in the house as long as I could. I called again to inquire about assumptions and then was told I could. Signed it in February of 2025 then find out I needed to use one of THEIR notaries, never told that and it wasn't in the paperwork. Wasted another month. Now we are 9 mos later and they still are not reporting my payments to the credit bureau. I have since also gotten the deed in my name and sent to them. I own the house! I have been making the payment since day one when my mother was still here. I have request NUMEROUS times to report it to the credit bureau! Still nothing to this day!
Most unprofessional bunch of representatives. I got a few that I had to tell them they were kind and understanding but most were rude and gave me false information. When I asked the supervisors to replay the "recorded calls, as it tells you when you call you are recorded" I was told once they would use it as a learning tool, other times they probably never listened to them, because they never called me back. I was told by one representative named DANIELLE that she understood my situation and to call her directly from now on... I called her several times and she refused to take my calls or call me back either. I would never recommend this company EVER!!! STAY AWAY FROM VALON MORTGAGE!!!
Reviewed Sept. 22, 2025
After a month of emails and calling "Customer service" asking for a call back, the only way I got their attention (and a response) was by filing a complaint online with the Consumer Financial Protection Bureau (**). It will take you less than 5 mins online. DO IT!!!!
Reviewed Aug. 20, 2025
So these guys bought my mortgage, messed up the AUTO payment I had in place, mucked up the timing and somehow marked my account overpaid themselves... THEN put my account into overdue, applied late fees, sent me to collections and hit my credit report. I literally did nothing. This should not be allowed.
Reviewed July 11, 2025
Dovenmuehle sold my mortgage to Valon. I had automatic monthly payments and was told it would automatically transfer to Valon. As promised after transferring, my automatic payments continued. Looking at my statement, however I noticed a $41 late fee. How does one get a late fee for an automatic payment? They don't know so they blamed it on Dovenmuehle. At the same time they can't waive the fee, so now they are collecting a fee that they acknowledge doesn't belong to them
Valon Mortgage Company Information
- Company Name:
- Valon Mortgage
- Website:
- valon.com