Valon Mortgage Reviews

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Edited by: Ashley Eneriz

About Valon Mortgage

Valon Mortgage, formerly Peach Street, is a mortgage lender and servicer, as well as an insurance provider. Homebuyers can apply online for a mortgage preapproval in less than 15 minutes and close on their home as quickly as 15 days. Through its proprietary mortgaging servicing system, it aims to tackle others with a market monopoly to lower consumer loan fees.

Pros
  • Closings may take as little as 15 days
  • Services most of its loans
  • Fast online mortgage application
Cons
  • Not available in HI, MA, NV, NY and UT
  • Loans generally require 10% to 20% down payment
  • Doesn’t finance manufactured/modular homes
  • No mortgage loan rates or fees listed online

Our editor’s take

We recommend Valon Mortgage for homebuyers looking to close fast, since it claims closing on a home can take as little as 15 days. People who don’t want to be passed off to an unknown mortgage servicer once their loan closes will also appreciate that Valon Mortgage typically doesn’t sell its loans. That means you’ll likely only work with one company for the life of your loan.

However, homebuyers who want to work with established companies might feel uneasy with new companies like Valon Mortgage. It was founded in 2019, and there aren’t many reviews online about customers’ lending experience. Buyers looking to make a small down payment might also not find many options with Valon beyond an FHA loan. It generally requires at least 10% down for its loans and doesn’t offer VA or USDA loans.

How does Valon Mortgage work?

Homebuyers wanting a mortgage can fill out Valon’s 10- to 15-minute online mortgage pre-approval application. The online application reduces the time it typically takes to apply by automatically pulling in your relevant information. Valon’s lenders will do a hard credit pull, which temporarily impacts your credit score.

From there, someone from its lending team contacts you about the best loan for your needs and your preapproval. Once a seller accepts your offer, Valon claims it can close on your mortgage in as little as 15 days.

In most cases, Valon will also be your loan servicer, so you’ll continue to work with the company for as long as you have the loan. Its online portal tracks your mortgage’s progress and manages your payments.

Valon Mortgage products and services

Valon Mortgage offers standard mortgage products like conventional, jumbo and FHA loans, but not others like VA or USDA loans. If you’re refinancing, your options include cash-out refinancing, home equity loans and home equity lines of credit.

Here’s what to know about Valon’s mortgage loans:

  • Conventional loan: Valon usually requires borrowers to put a 10% to 20% down payment on their future home to be eligible for its conventional loan. Fixed- and adjustable-rate mortgages are available.
  • Jumbo loan: These loans are used when you need to finance more than the limit set for a conventional loan. Fixed- and adjustable-rate mortgages are available.
  • FHA loan: This government-backed loan is designed for low-to-moderate-income homebuyers purchasing their primary residence.

Besides home loans, Valon also sells home, auto and specialty insurance like flood, earthquake, Airbnb and more.

Valon Mortgage rates

Valon doesn’t disclose its mortgage rate only. It only states that your rate depends on factors like your:

  • Loan type
  • Credit score
  • Down payment amount
  • Loan amount
  • Property value
  • Intended use of property

Once you have your Valon mortgage rate, you can compare it with your state’s average rates using the Consumer Financial Protection Bureau’s interest rate tool.

Valon Mortgage fees

Valon doesn’t disclose its lender fees for its loan products. For mortgage loans, it claims that Valon homeowners save an average of $1,243 on fees, but it doesn’t elaborate on which fees are saving buyers money.

However, Valon does post its mortgage servicing fees, so you know the fees you might need to pay throughout your loan term. Valon doesn’t charge to cancel your escrow or generate a payoff statement and usually charges 5% of your monthly installment as a late fee.

How does Valon Mortgage compare?

Valon Mortgage FAQ

Will Valon Mortgage sell my loan?

Most of the time, Valon keeps the mortgage loans it originates. But sometimes, it does transfer your loan to another reputable servicer. It doesn’t service HELOCs and home equity loans.

What credit score do you need for a Valon Mortgage?

Unfortunately, Valon Mortgage doesn’t disclose this information.

What other products does Valon Mortgage offer?

In addition to mortgage loans and refinancing, Valon sells home, auto and specialty coverage. This includes flood and earthquake insurance, pool coverage, landscaping, jewelry, collectibles, artwork, Airbnbs, home-based businesses and other out-of-the-box situations.

Is Valon Mortgage legit?

Valon Mortgage is a legitimate mortgage lender and servicer headquartered in New York. The company has more than 200 employees and is processing over $5 billion in mortgages. It’s also an approved Fannie Mae and Freddie Mac loan servicer for government-backed loans. Valon Mortgage also raised $44 million in Series B funding from several investors.

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Valon Mortgage Reviews

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    How do I know I can trust these reviews about Valon Mortgage?
    • 4,650,511 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer ServiceRates

    Reviewed April 8, 2025

    We received a mortgage payoff statement on 3/6/25 with our total due by 4/5/25. We sent in the total amount including processing and lien release fees on 4/1/25, Valon cashed our check, but processed it incorrectly adding more to our escrow, resulting in a $57.92 shortage on the principal. They sent us another bill for $57.92 + $.18 interest and another $55.50 processing & lien release fee. I called several times, they wouldn't make the adjustments to resolve the issue, I requested to speak to a supervisor, they promised a call back. Still no call back and no resolution. Find a company that cares about people and is less automated.

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    Customer ServiceLoan Process

    Reviewed April 3, 2025

    My switch to Valon has not been pleasant. They had me send PDFs of my insurance company s then they are way behind in keeping up with my escrow account. Furthermore I haven't received credit for a escrow payment that was made 6 weeks ago which has resulted in a higher monthly payment. My overall experience has NOT started off good at ALL.... especially considering my history of being an excellent customer.

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      Reviewed Feb. 7, 2025

      The worst customer service ever! No one could give me a reason why my payment went up 35%. No one could calculate the new numbers for changing to a more cost-effective insurance company??!!? This place should be barred from buying any mortgages for life!!!

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      Valon Mortgage Company Information

      Company Name:
      Valon Mortgage
      Website:
      valon.com