BOK Financial Mortgage Reviews
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About BOK Financial Mortgage
In addition to its other banking services, BOK Financial (NMLS #403501) offers loans for home purchases and refinancing, including conventional (conforming and jumbo), FHA, VA and USDA options. It also has an online application process that eases the hassle of applying for a mortgage and connects you with a mortgage banker to guide you through the loan process.
- Competitive rates
- Many loan options, including FHA, VA and USDA loans
- Mortgage bankers available to assist with applications
- Not available in all states
- Initial deposit required to cover appraisal costs
Helpful Reviews
Rates
BOK Financial publishes rates for conventional mortgages on its website daily, but these are based on a generic set of assumptions. For rates based on your individual situation, contact the company directly.
BOK Financial’s interest rates have generally been only slightly higher than the national average (a 0.02% difference in 2021) — though, keep in mind that interest rates are affected by several personal factors, including borrowers’ credit history. Borrowers with excellent credit (800 and above) are more likely to get better interest rates than borrowers with lower credit scores. It’s possible that BOK Financial attracts borrowers within a wider credit score range, and that may account for slightly higher average rates.
BOK Financial offers both fixed-rate and adjustable-rate mortgages (ARMs). ARMs usually have a lower introductory rate that’s fixed for a set length of time, generally three to 10 years, then the rate begins to adjust based on the market. The low introductory rates of ARMs are often attractive to borrowers, but costs can increase significantly once these rates begin to adjust.
There are circumstances when an ARM can be beneficial, though. If you only plan to live in your current home for a few years and can sell before the rate resets, you can save a good deal of money. But, with interest rates on the rise in 2022, you want to think carefully about all possible future scenarios.
BOK Financial Mortgage average home purchase rate vs. national average
| Year | Difference from national average |
|---|---|
| 2021 | +0.02% |
| 2020 | +0.03% |
| 2019 | +0.05% |
Application process
You can start the application process on BOK Financial’s website. First, you’ll need to create an account with a valid email address.
You can then start the pre-qualification process by answering a few short questions, but it’s unclear if this involves allowing the lender to conduct a hard credit check. Also, be prepared to provide information about your income and assets; BOK Financial uses these details to determine how much you can borrow.
If you are pre-qualified, the company may ask for an initial deposit to cover a home appraisal. You’ll also be connected with a mortgage banker to help you complete the remaining steps of the application process. Keep in mind that you’ll need to upload financial documents (like W-2s and bank statements) to the company’s online loan portal.
Jesslynn, a ConsumerAffairs reviewer from Maumelle, Arkansas, had this to say about the mortgage process at BOK Financial:
“We wanted to refinance our home, which we own, and get the PMI down. … Everything was done online, through email and through working with the loan officer that they assigned. The rep was very professional and very knowledgeable. I felt extremely comfortable with him. It was a good process and it took about four weeks from start to finish.”
BOK Financial Mortgage application features
| Features | Availability |
|---|---|
| Online application | |
| Mobile document upload | Undisclosed |
| Physical branches | 8 states |
| Publishes minimum rate on website | |
| Rate lock | 60 or 90 days |
| Pre-qualification (no hard credit pull) | Undisclosed |
| Certified approval letter | Undisclosed |
Loan types
BOK Financial offers a wide variety of mortgages, including conventional loans, jumbo loans, FHA loans, VA loans and USDA loans. The company has special loans available if you’re a Native American or building a new home.
You can also refinance with BOK Financial, whether you’re looking to lower your monthly payment or get cash out, or you can get a home equity line of credit (HELOC) or a home equity loan to pay for home improvement projects or other expenses.
In 2021, there were 6,956 home purchase applications initiated with the company. Of those applications, 4,990 loans were approved and originated. A small portion of applications (527) were denied — that’s about 8% of the total.
Loan applications for home purchases only by year
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| Home purchase applications | 6,956 | 8,903 | 10,382 |
| Home purchase loans closed | 4,990 | 6,480 | 7,682 |
| Home purchase applications denied | 527 | 534 | 815 |
| Home purchase preapprovals denied | 0 | 0 | 0 |
Refinancing
In 2021, half of the loans BOK Financial originated were for refinancing (about 50% with rate-and-term and cash-out refinances combined). A third of the total (about 37%) were for home purchases. That mix will likely change by the end of 2022, given current economic trends at the time of publishing.
In 2020 and 2021, refinancing was an attractive option for borrowers due to historically low interest rates. Refinancing then could often save homeowners in the long run by locking in a lower interest rate, even after the accompanying fees and closing costs.
Since that time, interest rates have risen. For reference, the average rate for a 30-year fixed mortgage was 2.87% on Aug. 12, 2021. That rose to 5.22% roughly a year later, according to the Federal Reserve Bank of St. Louis. Higher rates generally make refinancing less attractive to borrowers.
Home purchase vs. refinance loans by year
| 2021 | 2020 | 2019 | |
|---|---|---|---|
| Home purchase loans | 37.14% | 36.29% | 48.71% |
| Refinance loans | 30.99% | 37.93% | 19.81% |
| Cash-out refinance | 19.35% | 15.16% | 14.55% |
HELOC and home equity loans
BOK Financial offers both HELOC and home equity loan options, letting you borrow up to 85% of your available equity. Before you apply for either, consider your short-term and long-term goals to see which may be a better fit for your situation.
For example, a home equity loan may be best for a borrower who wants to fund a home renovation project with high upfront costs. On the other hand, a HELOC may be a better option for a homeowner who needs consistent access to cash over an extended period of time (like for expected home repairs).
Requirements
BOK Financial doesn’t specify all of its borrower requirements online. However, most lenders require at least a 620 credit score to qualify for a conventional loan. Credit score requirements are often lower for government-backed mortgages, like FHA, VA and USDA loans.
The minimum down payment for most conventional mortgages is 3%. Borrowers with at least a 580 credit score may qualify for a 3.5% down payment on an FHA loan from some lenders, while down payments are typically not required on VA or USDA loans. However, BOK Financial requires at least a 620 credit score to qualify for a 3.5% down payment on its FHA loans.
National mortgage requirements by type
| Min. credit score | Min. down payment | Compare with other lenders | |
|---|---|---|---|
| Conventional | Typically 620 | Typically 3% | Mortgage lenders |
| FHA | 500 | 3.5% with 620 credit score | FHA lenders |
| VA | Set by lender (often 580) | 0% | VA lenders |
| USDA | Set by lender (often 640) | 0% | USDA lenders |
Cost and fees
BOK Financial generally doesn’t disclose the fees it charges on new loans. However, the company does state some of the fees associated with its HELOCs and home equity loans. Both options come with a $180 processing fee due at closing (in addition to other closing costs you may incur). There’s also an annual maintenance fee of $50 on HELOCs after the first year.
Overall, you can expect to pay closing costs on a mortgage that are between 2% and 5% of your loan amount. Closing costs generally include appraisal fees, property taxes, homeowners insurance premiums and any loan origination fees imposed by the lender.
Knowing all the fees and charges associated with a loan is essential before you sign your loan agreement. The lender should provide a Loan Estimate within three business days of receiving your application. Some fees are nonnegotiable (like property taxes), while others could be negotiated for a discounted price (like origination fees).
FAQ
What is BOK Financial Mortgage?
BOK Financial was founded in 1910 as a source of funding for the energy industry. At the time of publishing, BOK Financial describes itself as a “financial services partner for consumers, businesses and wealth clients.” As a mortgage lender, it offers a diverse selection of financing options with online applications that should take less than 20 minutes to complete.
Is BOK Financial Mortgage legit?
BOK Financial generally offers competitive rates, flexible options and one-on-one customer service from its representatives. At the time of publishing, it also has a high overall satisfaction rating on our site, based on more than 1,700 ratings.
Where is BOK Financial Mortgage available?
BOK Financial is headquartered in Tulsa, Oklahoma, and has over 100 branch locations across:
- Arizona
- Arkansas
- Colorado
- Kansas
- Missouri
- New Mexico
- Oklahoma
- Texas
The company identifies these states as its full-service banking markets, but it does have financed properties in other states. If you’re unsure about whether BOK Financial operates in your area, it’s a good idea to ask the company directly.
Still have questions?
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- 4,885,129 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Sources
- Federal Reserve Bank of St. Louis, “ 30-Year Fixed Rate Mortgage Average in the United States .” Accessed August 20, 2022.
BOK Financial Mortgage Company Information
- Company Name:
- BOK Financial Mortgage
- Address:
- 11880 College Blvd. #320
- City:
- Overland Park
- State/Province:
- KS
- Postal Code:
- 66210
- Country:
- United States
- Website:
- www.bokfinancial.com




