Ameris Bank Reviews

  • 4,824,667 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Ameris Bank

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Ameris Bank (NMLS #408099) is a banking and finance company headquartered in Atlanta. The company was founded in 1971 and offers conventional loans, FHA, VA, USDA and jumbo loans to borrowers in 46 states. It has full-service locations in Alabama, Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee and Virginia.

Pros
  • Variety of loan programs
  • Local mortgage bankers in eight states
  • Down payment assistance available
Cons
  • Not available in AK, HI, ME or NY
  • No home equity loans

Rates

Ameris Bank doesn’t publish its starting rates online. Keep in mind that many factors — ones both within and outside your control — affect mortgage rates. These include your credit history and score, the loan amount and property value, the loan type, where the property is located, your down payment amount and economic conditions.

Ameris Bank offers both fixed-rate and adjustable-rate mortgages (ARMs). While fixed-rate mortgages offer predictable and stable monthly payments, ARMs could offer interest savings, especially at a time when mortgage rates are high. With an ARM, you get a relatively low fixed rate during an initial period before the rate resets according to your loan terms.

Ameris Bank average home purchase rate vs. national average

Information pulled from public Home Mortgage Disclosure Act data. Rates reflect noncommercial home purchase loans only.

Application process

You can complete the Ameris Bank application process online if you prefer (or you can apply by phone or in person in eight states). If you choose to apply online, you start by creating an account within the application portal.

Once you create an account, you’ll provide information about your loan preferences as well as your assets, expenses, employment and income. It may be helpful to have some important financial documents nearby, like your prior year’s tax return, a recent pay stub, bank account statements and retirement and/or investment account statements. Ameris Bank will also request authorization to pull your credit report.

When you’ve completed the application, a loan officer will be in touch to help finalize the details. They may also ask you to upload financial documentation to the application portal. The company provides a checklist on its website to help applicants gather everything they need.

Ameris Bank states that you should receive a preapproval decision within a few days of completing your application.

Ameris Bank application features

Loan types

Ameris Bank offers a wide variety of loan options, including conventional (fixed- or adjustable-rate), FHA, VA, USDA and jumbo loans. The company states that various loan terms are available.

Ameris Bank also offers specialized loan programs, like construction-to-permanent, rehabilitation and medical professional loans. A number of its programs, including government and company-exclusive options, can help borrowers who need assistance with down payments. Its Ameris Dream loan, for example, offers 100% financing to eligible first-time homebuyers.

In 2021, Ameris Bank received 20,514 home purchase loan applications. Of those, about 4% (843) were denied. About 77% (15,810) of the applications resulted in closed loans.

Loan applications for home purchases only by year

Information pulled from public Home Mortgage Disclosure Act data. Includes conventional, USDA, VA and FHA mortgages.

Refinancing

In 2021, a majority of the mortgage loans Ameris Bank originated were for home purchases (about 58%). Rate-and-term and cash-out refinances made up about 40% of Ameris Bank mortgage loans.

Refinancing became a popular choice among many homeowners in 2020 and 2021 as rates dropped to new lows. Since then, though, rates have rebounded. For this reason, fewer borrowers are estimated to refinance in 2022.

Home purchase vs. refinance loans by year

Information pulled from public Home Mortgage Disclosure Act Data. Includes conventional, USDA, VA and FHA mortgages.

HELOC and home equity loans

Ameris Bank offers HELOCs, but it has no home equity loan options as of publishing. The company charges a $50 annual fee on its HELOCs, but there are no origination fees — and Ameris Bank will also pay up to $2,000 for other closing costs. The company provides several ways to access HELOC funds. You can use a card, write a check, transfer the funds online or request cash in person at a branch.

You may consider using a HELOC if you need an open credit line in case of an emergency. A HELOC can also be useful if you need consistent access to cash but aren’t sure exactly how much you’ll need (like for home improvement projects).

Requirements

Ameris Bank does not disclose specific borrower requirements on its website. However, most lenders set a minimum credit score of 620 for conventional loans. FHA loans have a lower minimum – usually 500. VA and USDA loan requirements can vary by lender.

Typically, you’ll need a 3% down payment for a conventional loan unless you qualify for a program like Ameris Bank’s 100% financing program.

While VA and USDA loans have no down payment requirements, you’ll need to offer at least 3.5% on an FHA loan. If your credit score is below 580, the down payment requirement increases to 10%.

National mortgage requirements by type

For more information on other loan types, see our guide on jumbo loans.

Cost and fees

Ameris Bank doesn’t provide much information about its fees online. Most lenders charge an origination fee. These fees are typically 0.5% to 1% of the total loan amount.

Lender fees are just a part of the overall closing costs you’ll pay to start a new loan. Other closing costs include prepaid items (like homeowners insurance premiums) and third-party service fees (such as an appraisal fee). Closing costs generally amount to 2% to 5% of the loan amount. After you apply, Ameris Bank will give you a Loan Estimate with details of these costs.

Ameris Bank offers closing cost assistance, like its Ameris Down Payment Grant program, which provides eligible borrowers with up to 4% of the purchase price to use toward a down payment and closing costs. You can consult with your loan advisor to learn more about down payment assistance programs and find out if you’re eligible.

FAQ

What is Ameris Bank?

Ameris Bank is a financial services company based in Atlanta. The company offers mortgages in 46 states. You can apply for a loan online, by calling the company directly or by visiting a branch.

Is Ameris Bank legit?

Ameris Bank is a legitimate lender that’s been in business for over 50 years. It closed on over 15,000 home purchase loans in both 2020 and 2021. As of June 30, 2022, Ameris Bank was managing over $23 billion in assets, according to the company.

Where is Ameris Bank available?

Ameris Bank provides home loans in 46 states. It does not offer mortgages in Alaska, Hawaii, Maine or New York. The company operates branches with mortgage services in eight states.

Shop with confidence

Compare with top companies

Ameris Bank Reviews

Filter by Rating

  • (3)

Popular Mentions

    How do I know I can trust these reviews about Ameris Bank?
    • 4,824,667 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Ameris Bank?
    • 4,824,667 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedMaintenanceTimeliness

    Reviewed Dec. 5, 2025

    I have had an open investigation with Ameris Bank since early June 2025 with no formal resolution or response from Ameris Bank. I’ve considered that they are dragging this out beyond the statute of limitations. An unauthorized transaction in the amount of $50k occurred when the bank allowed a fraudulent check to clear without my authorization. Meanwhile, the bank will check with me before completing a simple Zelle transaction for $100.00. Why would Ameris not employ the same extra precautionary action prior to the transfer of the significant amount in question ($50,000) for purposes of fraud prevention? I should have been contacted back in February to determine if I intended to transfer this sum of money to Arti Kane, IOLTA trust account (a party unknown to me). I wasn’t notified beforehand, otherwise I would have declined to proceed as I was not working with the above named individual or entity.

    The red flags would have and should have gone up immediately before the transaction was completed. Interestingly, the transaction in question involved an Atlantic Coast Bank check (a bank Ameris purchased seven years ago) with check number 1001 in Waycross, Georgia, with the bank check payable to ARTI KANE IOLTA TRUST ACCOUNT, which was not authorized by me and includes an electronic signature. My Legal counsel has reached out to John M. Exum (contact info below) with no response since September 4th. This lack of follow up and negligence is unacceptable. Ameris Bank | SVP, Corporate Counsel 300 South Main St. | Moultrie, Georgia 31768 (D) ** | (C) **.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingTimeliness

    Reviewed Aug. 20, 2025

    Ameris Bank. Stay Away! We have been doing business with Ameris Bank for over 29 years. We've never once had any fraudulent activity with our accounts at all within that timeframe. That all changed, and the bank then treated us terribly. Recently, two fraudulent transactions appeared in our online banking. Each was over $7,000. Both transactions were extremely suspicious, and the bank should have easily caught them: 1) They were posted as Bill Pay, which we have never used. 2) The transactions were posted at odd times of the day, approximately 3 a.m. in the morning. 3) Both large transactions were posted a day apart, two days in a row. 4) The transactions were both to Apple Pay, which we've never used. 5) Both were in amounts we had never paid out, and also never in two days in a row.

    One of these circumstances should have been a red flag to the bank. We had 5 red flags! The bank should have caught this immediately and flagged them as possible fraudulent transactions. They did not. I am not sure what their security measures and protocols are, but they should have caught these fraudulent transactions. We contacted the bank immediately when we noticed these transactions, in fact, it was on the day the second fraudulent transaction was going through. We talked to Michele **, the Branch Manager of the Roswell, Crabapple location. She assured us that she'd stop the second transaction from going through and that she'd report the first one so that we could get our money back. She said, "don't worry about this, we'll get through this." She called back a couple of days later and said she wasn't able to stop the second transaction from going through.

    The bank did their "investigation" without gathering any information whatsoever from us. It was a one-sided investigation. Ten days later, we received a "Notice of Final Determination" letter from Ameris Bank, informing us that these fraudulent transactions were our fault and they were not going to refund our money.

    The letter then stated that we could request "copies of the documents that were relied on to make their determination." We requested to see these documents. We called Michele **, asking her several times for the documents. She did not return our calls. She had her regional SVP, Sam Crowe, call us instead.

    We asked him for the documents they based their decision on, and he said he'd email them to us. After several more phone calls, texts, and emails to Sam, he still did not provide the documents we asked for. We also called back Michele **, asking her for the documents, and she said she'd have someone contact us. At this point, it had now been over two weeks since they wrote the letter denying our funds, and we were still unable to get any information from them that would indicate why they refused to refund our money.

    After getting nowhere and getting the runaround from everyone we spoke to, we told Michele ** we wanted to file a formal complaint with the bank. She said she'd have someone call us to process our complaint. We received no call or contact from the bank. We emailed her two additional times within a three-week timeframe to have someone contact us. We received no response from her whatsoever. And no one from the bank contacted us at all.

    Ameris Bank has an obligation to provide documents to its customers that it relied on to determine the refusal of a refund for a fraudulent transaction and within a timely manner. Ameris Bank also has an obligation to provide its customers with security measures that will protect the funds entrusted to the bank. However, in the end, Ameris Bank laid the blame on us for the fraudulent transaction and takes no responsibility whatsoever. After doing business with the bank for 29 years, this is how they treat us. Buyer beware! This bank has no concern for you as a person, a human being, or even a customer. You're just another dollar sign in their eyes. Stay away and run far, far away from this bank.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Mortgage Lenders delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceStaffLoan ProcessTransparency

      Reviewed Jan. 11, 2024

      It has taken over 6 months to do a loan assumption to have another party's name removed from my mortgage. The assumption still has not been filed with the county. Every time I call in to get an update I am told they will have one of their specialists return my call and no one ever calls. This has happened over 10 times. I have been told the same thing for months on end with no resolution and the inability to communicate with anyone from the company who can assist. The other individual being removed from my mortgage is unable to secure another loan as his name is still listed with the county as being on my mortgage. I would never recommend this company to anyone and will never do business with them again.

      Thanks for your vote!

      Simplify your search

      Easily compare personalized rates.

      Loading more reviews...
      Sources
      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. To learn more about the content on our site, visit our FAQ page . Specific sources for this article include:
      1. Federal Financial Institutions Examination Council, “ HMDA Data Publication .” Accessed Sept. 27, 2022.

      Ameris Bank Company Information

      Company Name:
      Ameris Bank
      Website:
      www.amerisbank.com