Achieve Personal Loans

They're always very friendly and helpful. The girl who helped me double-checked until I got the loan. The only thing I don't like about Achieve Personal Loans is the interest is so high. It doesn't look like I would finish paying off this loan. I wish after a year or six months, they could look at my credit score and try to reduce the interest. Other than that, they were the best. Even when I call customer service, they're very patient and knowledgeable.

Achieve Personal Loans worked with me during the COVID. At first, I had to get all my information for them. Then I caught COVID, lost my job and I had to get a second career. They completely understood, but it almost went into collections, so I had to go to the settlement department. I haven't missed a payment yet, nor am I going to. I try to put a little extra on. It's really reasonable. When I'm close to done with this one, I have a couple more that got away from me during COVID that I'm gonna have them reconsolidate.

I originally started out under FreedomPlus, and they were bought out by Achieve. They converted my loan over, and the support I've gotten from Achieve so far has been excellent. I love it. They're more responsive and friendly, and the rate is also better than most of my other loans. Through the website, they're good with providing information and letting me know what's going on with the account. A week before my payment is due, I'll get a notification that it's due and that it'll be pulled automatically from my account. So far, my experience has been great. One person in particular, Celeste, has been amazing.

Achieve has the best rates. The reps were very knowledgeable. We got to the point right away and they didn't waste any time. I like the convenience and the quickness. I've just been trying to get a gentleman that might have been trying to get ahold of me for a better rate. We've been playing tag the last week. Other than that, so far, so good.

My experience with Achieve was great, quick and easy. I got exactly what I wanted. I still think the interest rate is high, but it's much lower than credit cards. I worked with one person. She was very polite and nice and answered all my questions. When I did call her, she would respond quickly. Older people who need help like this, we get anxious. She was very patient and understanding.

It's been a little rough with Achieve. They took two payments out instead of one a month. I showed them that I made one payment but they told me that I didn't make a payment. I had to give them a bank statement telling them that I made the payment. They said they never got it. I also tried to refinance with them. I've been with them for a while. I should get a lower payment but the interest rate and my payment went up. I wasn't happy with that. They're helping me, but I don't feel that their customer service is the best.

Achieve Personal Loans explained everything to me better so I gave them a try. I did a personal loan and the application process took a couple of days. That was fine. This is a good company.

Achieve Personal Loans' customer service has always been good. I call once a month to make my payments early. They switched my payment over and reset my autopay to take out the next month.

Freedom was very flexible. If I needed to update my payment date, their system was not configured to where it can do it as intended. I had to know what date I could do it and make sure the final payment was made on their due date. Also, when they automatically drafted by mistake, they didn't refund the money but they were able to make sure it didn't happen again.

The loan with Achieve was easy because I did most of it online and then I talked with the guy over the phone when we were walking through the process. I had to run to the office and get the computer because I had to fax stuff to them. Otherwise, it was super simple.