FreedomPlus

I will never do business or refer anyone to this company for financial assistance ever again. This company has let us down countless times. We borrowed a personal loan for $40k and paid an origination few a few thousand as well. After a year of making payments we fell on hard times like the rest of the world during a global pandemic. They reduced our payments making them more affordable but we paid the price with interest. I was able to get a home equity loan to reduce this interest rate and reduce my monthly payment. I paid the account off for $40k a year later and paid over $12,000 in interest over that year but that wasn't enough. The payoff was a $1000 short so after consolidating my debt and I had to pay Freedom another $1000. Zero customer service, emails go unanswered, phone call are not returned, and overall just a horrible lender.

This company was great at first, however, since I have been impacted by COVID, they are unwilling to assist me in any way. I asked for a ONE month deferment due to be laid off and they refuse to help or defer my payment because my account wasn't opened on or before May 1st, even though I have been a customer prior to this account and have always made my payments without fail. This is the only company I have dealt with that refuses to help but instead emails me a COVID resource guide, as if I haven't already used all the resources I have to make sure my bills are paid. It is sad to me that this company won't assist a customer during a financial hardship even though I was told at the time I first requested the deferment that I would later be able to defer once the account was 6 months old. It is now over 6 months old and they still won't help me. I will not be doing any more business with this company once this loan is paid off.

This was by far the easiest and fastest loan process my wife and I have ever experienced! I have waited longer to be approved for a car with my local bank. I highly recommend FreedomPlus for consolidating or home improvements. Thank you Kathi ** for your work with us.

At first this was a great company, the loan was easy to get. We received the loan before all of the Covid-19 lock-downs. Our income was affected by this and they have not been cooperative at all. All of the other companies were willing to work with us and put 2-3 payments on the end but not FreedomPlus. They told us that because our loan was new that there was nothing they could do. It should not matter how new the loan is. It's not like we chose to have our income affected.

Don't even bother with these crooks. Reached out about a consolidation loan with them and they initially seemed nice enough. Went through all of the hoops they want you to go through and was quoted an interest rate, and said underwriting just needed to verify employment. They claim it took 5 days to reach HR and that they called several times a day, but my HR Manager said the number they left said they were unable to complete the call and that she never received another call after the initial message.

The process was quick and painless. I would highly recommend my loan expert I worked with. He was efficient and explained everything well. The entire process went so fast and there was was really minimal items I had to do. My loan officer was very personable too. I would highly recommend this company to a friend.

From start to finish everything was professional! The person who called me was very professional Chris was outstanding letting me know what we needed to get the ball rolling, I could recommend this service to anyone. Thank you for being there!

Friendly agents across the board. Could not have asked for a better crew to assist me with this loan. Well done to all. If I need help in the future I will come to the experts in what they do. Freedomplus.

I first discovered FreedomPlus by way of Lending Tree. After supplying written assurance that my exploration into loan options would not result in a hard inquiry on my credit reports, I provided Lending Tree with requested information. Lending Tree indicated pre-approval with FreedomPlus, along with a few other lenders. The potential interest fee indicated per FreedomPlus was a rather wide range, so I contacted FreedomPlus by phone. I was told by a customer service representative that a hard inquiry on my credit report would ensue only if a chose to pursue an application. She proposed a personal loan with an outrageously high interest fee, over 28%. My credit score was excellent. I politely declined pursuing an application at that time.

Customer service went above and beyond. Would definitely tell others about you guys. Very friendly and made it a very easy and pleasant experience. He answered every question that was asked and made sure I understood everything that was being done.