Consumer Complaints and Reviews
I decided to refinance my home. They asked for $500 deposit that would have gone toward my loan charges. They hired a appraisal company that underestimated my house by a lot and because of that they raised my mortgage and when I disagreed and cancelled the loan, they refused returning my $500 deposit. They are basically thieves.
Don't apply you have 800 credit and a loan to debt ratio of 43%. I was strung me along with a 690 credit score and a ratio of 47% for over one Month only to come back at a ridiculously high rate. I asked for documents back and never received call backs even during the loan process. I also escalated this to senior Management and still no call and no documents. Next step is to contact the FDIC and file my complaint with them as well as with the Attorney General's Office. STAY AWAY. There are way too many lenders unless you have a score of over 800 and a loan to income ratio of less than 43% which is unheard of.
Horrible experience from the get go. Had to pay for a 400.00 before my loan went to underwriting. Appraisal came back 4500.00 under purchase price. After me & seller came to an agreement on that get a call from the Underwriter because there was a 2 month gap in my work history 2 years ago. They had my documents for 4 weeks, why wait so long to call me? I wasted money on an inspection & an appraisal & wasted a month of my time. Going to a small local bank where they do their own underwriting & don't lose paperwork. They will deny you right away not after a month of stress.
So let me start off by saying my credit score according to the three big credit reporting agencies is in the 720s, not amazing but not bad. According to Quicken Loans, it's 100 points less, but still workable. I was trying to purchase a house on relatively short notice and Quicken Loans was in touch with me through emails. I was mostly asking questions like "What exactly do you need from me to make this loan happen?" and everything they asked. I gave until now is the day they were supposed to give me the pre-approval letter. Now instead they have moved the goalposts telling me the loan is too small (I'm going through a breakup and trying to downsize into a smaller 2bed/1bath home that I can waaaaay more than afford.
They were also telling me their reasoning for wanting different things later is because I'm "high-risk." The mortgage payment at this house was going to be about half of my weekly check (half of what I'm already paying and have paid for the past six years in rent.) Honestly, I'm so frustrated at how they've tried to mislead me and waste my time. Fingers crossed that I have better luck with another lender and get this house I want before it's off the market. Ultimately it all started going downhill as soon as they got me on the phone where I didn't have what they said in writing. Stay away if you're in a hurry.
DON'T EVER DO BUSINESS WITH THIS TERRIBLE COMPANY. We have been working with Quicken Loans for several months now. What a complete waste of time. I have never seen such a disorganized company that gives you false hope. These people ask you for the world of documents to re keep sending them over and over. They call you everyday of your life and truly make you believe you're getting done with the process and then magically call you because of a ridiculous excuse as to why they can't continue with the loan. They have cancelled our loan TWICE! The first time they cancelled was due to me being thru a temp agency. Then magically it can go thru and they issue the appraisal and I made sure to ask them that my loan was for sure good to go before they issue the appraisal and I was ensured by multiple people it was fine.
They do the appraisal and SUDDENLY they can't do the loan due to the fact I am at a temp agency which is why I asked them the first time when they cancelled that it was a %100 percent sure that the loan would go thru before issuing the appraisal. So at this point they have cancelled the loan twice and as you can imagine I was BEYOND pissed off. The amount of time we had invested into this was a lot. Anyways after that I was done. You don't screw me over twice and expect me to come back to them and most likely cancel a possible 3rd time. So at that point I didn't care if they were going to lend us a million dollars I couldn't consider ever signing with a company that operates like this!
The funny thing is THEY cancelled it twice and without me knowing it a SECOND appraisal was still scheduled to go on the house. I'm not into companies that screw people over the way they did us. Now they keep calling me to talk to me about something. What could you have to possibly talk to me about when you have cancelled the loan twice. I will tell anybody and everybody who ever thinks about buying a house to never consider these people! I would hate for this same thing to happen to somebody else. I really can't believe how a company like this can stay in business and rip people off. DON'T WASTE YOUR TIME OR MONEY.
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Everything started out okay with the loan application process. Got a pre-approval right away. The calls were excessive afterwards though; calling me at work if I didn't answer my cell phone (seriously unprofessional). Twice I requested rate options, payment scenarios for comparison, cost of the rate, closing costs. At first the rep says "sure" and "of course" but refused to provide when asked again. Said that he couldn't give me any details, other than their $1,049 QL fee, until I had an address for the new home. The same day I received the info I wanted from two other lenders so I thanked QL for their time and said that I opted to go with a different lender.
I received an email asking why, and phone calls to my place of work. A week later I logged into "MyQL" to remove the personal documents I had uploaded, but the system doesn't allow this (don't upload anything unless you're going through with the loan). The QL Rep called within 5 minutes, leaving a message that he saw I logged in. (WTF?)
And now four days later he has called again, both my cell and my work. When I answered my office phone he spoke as though I never told him I was using a different lender. As I described my surprise (and feelings of harassment) that he was contacting me at all, let alone at work, he hung up on me. He then sent an email and said we got disconnect somehow - sure we did. To his credit, the rep was relatively kind during the short time I dealt with QL. It's possible he's just following the policy of the company, who knows. I will never recommend this company as a lender, based on the fact that they are not at all transparent in what they offer... and the persistent (and seriously unnecessary) phone calls. After reading some recent negative reviews with similar issues, I'm confident that my experience was the 'rule' and not the exception.
First, take a look at the positive reviews. Notice the dates and vocabulary used. Almost comical the similarities. Do your research. Use the Internet. Talk to local banking institutions. I'll try to be brief... pre-approved. Agent said credit was excellent, he was impressed and personally guaranteed closing in 3-4 weeks. This was a refi on a 10 year old home we built. Danced through many hoops for paperwork, missed phone calls, changed customer reps on us 3 times. "Moved on in the company," they said.
After 4 weeks they sent an appraiser out. The appraisal was incredibly low. Even comical. Don't believe when they say they will send an independent appraiser. They appraised at $135,000. They wouldn't let me speak with the appraiser after it came back. Made too many excuses for me to even list on the low appraisal. We were only looking for $100,000 to pay it off. Most they would offer was $92,000 and at a 1.5% higher interest rate than was originally guaranteed. Really?? After 7 weeks of nonsense, I said I was done. They kept our "good faith" deposit. When I went to another financial institution, the appraisal came back at $187,000! Closed in 3 weeks. Please, please, consider anyone else.
I refinanced my mortgage and was told there was no refinancing charge. They not only added an extra $10,000 on the amount financed but also tagged on extra fees all calculated in the mortgage payment which made it impossible to ever pay off this mortgage. A complete scam.
I was shopping for a refinance and came across QL. Quickly got into a chat with one of their loan officers, gave him a bit of initial info and boom... 30 days later we have our closing date and are ready to sign. Thank God I did not read all the negative reviews beforehand. It has been nothing but an easy, quick, totally online process that brought us to this point. I'm in Michigan (don't know if that makes a difference), but was guided with each step, no glitches, and everything ran really smoothly. We did have great credit score and plenty of equity which probably made a difference.
As far as all the complaints about pre-paying for an appraisal, I wouldn't expect anything less. It's in good faith that you are serious about proceeding. Our appraisal came back higher than we had anticipated which gave us higher cashout, lower interest rate and a lower payment to boot... whoot, whoot. Of course we haven't signed the dotted line (scheduled for next week) but I will surely return to repost if things don't go as planned!!
Well, 6 weeks ago I started the process of selling my house to a family member whose credit score was 782. I have completed all of the required documents and the first loan process was FHA then she was disqualified due to some 100 mile distance from her primary residence to that of her rental property. Then they suggested to go with a conventional loan and she had to request 20,000 more and doubled the down payment. Did all of that, then they told my relative to sign a dispute that was on her credit report. She did that and her credit went down 100 points.
Now I got to get a lawyer to remove this because her credit score should not be affected by a stupid loan application and I am really going after them. They rescheduled my closing date 3 times and this application process has cost me several hundred dollars. The underwriters are ridiculous with their demands and very RUDE and inconsistent. I would never recommend Quicken to a DOG. They are off on some Wells Fargo ** and I am glad to have seen the truth of them before closing on the contract.
Don't even start an application with QL. They would just tell you everything will be approved for sure and then forget to give you very important details that will make your loan process totally fall apart. I spent money and time, I submitted and re-submitted every single documentations and proof they asked me and 10 days before closing date they basically just change their minds. It also was a truly wasting of time for the seller that needed to move out quickly and now he has to re-start all over again. Never again!
I have a client that is associated with Quicken Loans through Charles Schwab, and has decided to use them for convenience and because of the great rates they are giving. After starting the loan we were told the deal would be no problem to close on time. Then a week into the transaction Jeffrey ** from Quicken said that the appraisals are weeks behind and we are going to have to change our contract date 2 weeks further out! This is unacceptable in mortgage and housing, and in my opinion is a direct lie in order to keep a client, even though they knew very well it wasn't in my client’s best interest. This is not stand up business, and it should be criminal to be so dishonest.
I tried several times to reach managers in order to reach for help, and Soyla, the director of Home Loans told me she would not call me back, but would speak with my client. She does this because it is much easier to pull the wool over the eyes of someone not in the industry. QUICKEN LOANS IS HORRIBLE AND I WILL NEVER DO BUSINESS WITH THEM AGAIN.
Refinanced house through Quicken Loans, told closing cost would be a certain amount. This was also in an email when I questioned the amount. At closing time it was 400.00 more. When I called them about it they somehow managed to drop it 300.00. I believe your words should count for something. They obviously don't feel that way at this company.
Stay as far away from this company as possible. They have jerked my daughter around with "yes you have the loan", "no you don't", "yes you have." "Spend money on this, spend money on that." "Ok the loan is good", "oh sorry we changed our mind." We have turned them into the State's Attorney's office, Chris Koster and asked the county to look into their business practices to see if they are considered deceptive, or if they have committed any criminal actions. There is really something wrong here. Stay away from them.
I recently was shopping around for home refinance loan and I had Quicken Loans contact me and offered a refinance loan. The representative was very persuasive and told me the only way he could offer me a low interest rate loan was to run a credit report so he could give me the best interest rate. I went ahead and gave the Loan Officer permission to run a credit report and he came and told me he could refinance my loan at a rate of 3.75% and no points required for this rate. I asked him to send me a Good Faith Estimate so I could the loan cost and the new payment.
Later that evening I get the Good Faith Estimate and after reviewing it, I noticed that he had up the interest rate to 3.89%. I quickly called and I told him that he has changed the agreed interest rate and I would shop around for a lower rate. The next day the loan officer called back and told me that he had sent an email with new rate and things had changed in my favor, being that the interest rate dropped to 3.75% and I would get back $495.00 credit off the loan closing cost. I agreed, locked the rate at 3.75%, signed the agreement and started sending Quicken all the required documents to process the loan.
A week later I get the loan closure documents and I started looking at the interest rate and Quicken had changed it again to 3.89%. I called the loan officer and asked why he had changed the locked interest rate, he replied it was an error and sent me an email stating the new Loan Disclosure were uploaded to MYQL. I reviewed them and sure enough he had changed it back to 3.75%. A week later after all the requirement have been uploaded I get an email from the same Loan Officer and I open the email and there's an updated Loan Disclosures. And I review and Quicken had changed my rate again. This time the rate remained the same, but the added $2,100.00 to buy the rate of 3.75%.
I called the Loan Officer and he explained that the rate didn't changed but there was more cost to the loan. I explained that I had signed and locked the interest rate of 3.75% with no points and he replied that he would speak to his manager and call me back, but they didn't change it; furthermore the Good Faith Estimate that he had sent before was deleted off MYQL profile. This company uses the bait switch tactics to lure I customers and then change it before closing.
Beware! This company has slowly but surely turned into a scam! All good reviews are fake. Note that all the good reviews are one after another with 1 day in between. Classic fake reviews. Myself and 2 others I know have recently done business with Quicken Loans for various home financing. It has been a nightmare. They call you instantly and sweet talk you into believing that you are approved and everything will be easy. After you have done a fair amount of work that seems normal they will demand a $400 "good faith fee" that will "come right back to you when you close" before you can proceed to closing the loan. After they get that money things start to go downhill quickly. They will call you obscenely for small things that don't make a lot of sense. Your main contact will change constantly. They will ask you for odd documents and multiples of the same documents you have already sent to buy more time for themselves.
A week or so before closing they will suddenly decide that this or that is a problem but just keep sending documents and everything should be okay. Days before you close you are denied for some obscure reason and sorry you don't get any money back! Since then we have all gotten mortgages from other financial institutions with no issues. I think there needs to be an investigation into this company because something is going on when a mortgage company won't or can't loan money.
Please read! Quicken Loans, personnel are very kind... at first! They promise many things! I, my twin sons and I, will not be able to keep struggling, going without needed basic things. We will unfortunately lose our home of 7 years, due to being unknowingly put in a mortgage, we cannot, will not be able to afford. I was told it was ok to sign the book of closing for refinance, while on very strong IV pain medications, and while admitted to the hospital in 2014. I did sign, initial what I was not given fair time to try to read. I would not have signed if I had read all in the large book even most all, of refinance that did start the process of you QL, taking our home. I called asked for a modification was told No! Due to the credit score they contributed too!
They did not want our payments. They at QL wanted our now FHA backed mortgage loaned home. And they did threaten me before they did report two late payments to the credit bureaus. I had never been 30 days late. Beware! Their mortgage loan tactics, promises are wanted, needed... They lied to me! I now have a 30 year mortgage loan, needed proof of income that will decrease in less then two years. Stuck now, not able to pay. They will get what they wanted it seems... Our home! I did sign, under sedation. I did believe what they had told me, to now a very stressed needing a major surgery, unable to move from our home physically, then credit score problems. I do pray my sons and I do not become homeless!
Quicken Loans, figured income I had for my sons, child support and their SSDI they do receive from my disabilities. They will promise your interest rate will go down, meaning that your home payments should as well, although after giving cash out that we did in fact need as the home payments increased! Please, I may be disabled, I am not stupid! These people that work at or for Quicken Loans are very good at telling you what you want, need to hear... To add fees into the closing, give cash out, to bring home payments up. We could not afford to live in our home. It is not easy to leave what you have called home! It costs money to move! They did at least get investigated for their lending practices! Look at all the complaints. Please don't end up believing lies!
Please at least notice how many complaints are written about Quicken Loans! I have not one thing to gain by writing to all who may be getting involved with that company. One parent, one disabled parent to another... Do not loan from Quicken Loans! I was turned down any modification. Now they have changed my loan number? I'm unsure why, they are trying to get a home that their assesser, priced higher than worth! No it didn't make sense to me, I believed that they would rather have monthly payments than take our home. No! I was wrong! They want our home, or they would try to help to be sure they received a monthly payment from me. They will trap you! They will promise fast closing with many things in your favor only to threaten, yelling at you if you may try call to work out one late payment! I'm unsure what income they are actually using for a 30 year loan!?
I apologize for being truthful. If you plan on working with Quicken Loans, please know they have been investigated for a reason! They really don't care about you, they really don't even care if you make your monthly home payments! They would rather put you in the situation they have done to my family! They will get our home indeed! Because their assessor overlooked hazards, and they will, reach out to help you! They have posed as a different lending company, while trying to find a different lending company! I've talked to the same mortgage lender, with a different company!!! They had me sign documents without reading, I later learned I had moved backwards! Lost so much money in fees! One appraisal fee that didn't even happen to my knowledge.
They will very nicely hook you, to take every cent. They do not care if your father passed away, needed extra money for funeral. They don't care if you are a parent! They only want to claim they are number 1... They are not! They probably bought that number 1 strategy also! And with your money! I believed the small town bank to be unreasonable with a balloon note due to my only income being disability. They were not crooked lenders. I had paid my home down, lower payments, after the unexpected passing of my father could not come up with the balloon note payment. I would have found some way if I had been warned to stay away from Quicken Loans! Please if one family reads this, and wants to keep their home... Do find a different lender please?
After refinancing with Quicken Loans I could not wait to give them a great review. They tell you everything you want, need to hear, then they will lie, steal from you... Your home! They make more money selling a home than any monthly payment. They will ruin your credit making you stuck! I wish I had moved my family from the home I had worked so hard to get! Deans list nursing student, failed spine fusion in 2007. Yes I believed then disabled the only way to ever own a home was to put all social security disability back pay into a home for my awesome sons and I. I could not physically move out of a home Quicken Loans inflated monthly mortgage payments on. I did have no money to move! My son's didn't want to lose their home.
I'm guilty of letting Quicken Loans take advantage of my family. We need repairs on the home, found black mold! We had to purchase a hot water heater. I borrowed Money from, what I learned later to be another predatory lending company! We are stuck! If I don't pay the late bills they will be shut off. Quicken Loans won't even have the time of day for you after you sign! We will be forced out of our home. Unsure of where we will go... My credit score went from a 720 to less then 580. I'm unsure what will happen to my family! I may end up in a nursing home? Or some crude apartment... My sons? I'm unsure? I will need ask their father they don't know very well if they can live there last almost two years of being teens with their father. Too much stress I now feel responsible for.
Going without some basic needed things, clothing for my sons. A very stressed last years since learned how cold Quicken Loans can be! They go home to their plush paid for mansions, driving paid for expensive cars. I wonder if any have children? I wonder if they will remain in business? What goes around comes around that I do believe. If nothing else, please know, if you have read this you have been warned. And they are good until they take your home, your peace from you! I hope that even one family is saved from the predatory lending company Quicken Loans!
We were pre-approved for just my husband before we started looking. When we put an offer in on the house, my husband provided all documentation requested. It was recommended that I go in the application because of the debt to income ratio. My credit wasn't great, so their credit department guided me through fixing my credit score. After my credit was fixed and I provided all the documentation, we were told that we needed to pay a few things off to get us to the numbers we needed. We did that as well. Now our credit has been pulled at least two times a piece (the pulls are only good for 45 days to repull without hurting your credit).
After all of that and six weeks later, we are at our deadline date with one hour to get an answer. After pulling teeth and going through several people, an underwriter came on and told us that there was no way we would get approved because of all the business deductions my husband took in taxes from 2015 and that he had no idea why our broker didn't catch it from the beginning. The sellers declined an extension so that we could try local. Lost the house. Heart broken. Frustrated. Angry. Why didn't we get told that from the very beginning. Just bad business.
The people were friendly. I had no problem when going into the office or calling in. I would definitely recommend and have recommended them to family. It was very easy to read and understand. I had no problem filling out the application. They made the application process very short and simple. It was very easy to remain in time with my payments because they gave me the best financing plan. They helped match my payments with my pay day so that it was easy for me to remain on time. The value of the loan was very helpful. It helped get my kids' school clothes together and get other things they needed for school. I also had extra cash to get things that were needed around the house.
Great experience. Would definitely use again and recommend to anyone who's looking for a loan. Trustworthy and reliable and very helpful. It was a long process with a lot of requirements and qualifiers. Some language was confusing and it was extremely time consuming to figure out. Many different options for different individuals and incomes. I was very happy with the options that were made available to us and would recommend. Good value for what you safe applying for and looking to get.
The customer service people were ever friendly. They answered all the questions that I asked them, and if they didn't know it, they found someone that did know. They also talked very clear so that I could understand what they were saying. All the questions that they asked were ever easy to understand. There were a few questions I didn't really understand but there was someone there to help me every step of the way. They gave me a few options to choose from that would be great for me. They didn't make me pick this one or that one where it wasn't a good fit for me and my income. Without this loan I would have never been able to pay for my dream home. I would still be working all kinds of hours to save up as much as I can just to get a house.
They were very helpful in explaining the details the loan, so there was no question about terms and conditions of the agreement. Very friendly and able to work with me throughout the process. The application process was a breeze, especially since the representative was right there to review the forms and address any questions I had clearly and precisely. The financing options were more than agreeable for me. Lots of flexibility in choosing the mortgage package that worked best for my needs. I made a great decision to get a mortgage from them. It Alleviated a lot of stress for me. The entire process couldn't have been easier, and it gave me great peace of mind.
The people were nice. It was a smooth and easy process. Thanks so much for making it easy on us to get approved and help us move into our new beautiful home where our kids will grow up and one day bring their kids to be with us. It was pretty long but that's okay. It was self explanatory to say the least, and my husband and I both felt pretty confident in filling it out. We were given a lot of choices and based on our credit we were able to go one of two ways and we were approved with the amount we had hoped for so all in all it went very well. We knew how much we needed and how much we wanted and we were approved for just 5k shy of that. So all in all we were able to pick a few different ones we had it narrowed down to.
I am happy that it went as well as it did. The people were friendly and the process not that bad. After applying there were only a few more steps. Very Daunting and hard. I had never applied for a mortgage before. I didn't know all the paperwork that was required but they did a decent job of explaining it to me. To be honest there were not that many options for the process due to my distressed credit but I took the chance with them and it paid off for me. I get to live my dream come true of owning a home and having affordable payments and being able to take pride in my achievements. This is thanks to quicken.
I was very happy with the great customer service from quicken, as the agent was friendly, knowledgeable, courteous and took the time to answer all the questions I had. The application process didn't seem laboriously long, nor did it seem too quick to be inauthentic. It was efficient and informative. I was quite satisfied with the options quicken had for financing as they had a variety of options to assist in my individual situation. They made my options easy to understand, which I greatly appreciated. Quicken has brought a good value to my life as it was hard for me to get the financial mortgage terms I had wanted elsewhere. They made it relatively quick and easy to do!
Called to ask about lowering my interest rate. They were unable to do so but were very professional and friendly. They told me that in the future some new guidelines were being put into effect and they would contact me when the new guidelines were available to me. The application process was very easy to follow. I had a few questions that I wanted answered and they were very helpful in giving me the information I needed. I had the option to choose several different length of loan and the payment for each option. It was broken down by amount of loan, length of loan and interest rate for each. I had a good loan with payments I could afford which made for a better financial situations for me. Plus had an asset I did not have before.
They were very nice and very helpful. They made the process simple and easy to understand. They answered all of my questions without hesitation. It was very simple and easy. The application was upfront and impossible to misunderstand. It took the average amount of time to fill it out. Not very many options, but that was okay with me. There were just enough options to give me a well round choice. Very informative choices. It was of a good value. We got a decent rate considering our credit history and we have a good time frame for our mortgage loan. We are satisfied.
The customer service at Quicken Loans was very good. Everyone I interacted with was very friendly and helped me in any way I needed. They explained everything. The application process for a Quicken Loans loan was really nice and easy. I got approved and it was easy. The process was great. I thought it would be harder. There were many great financing options when it came to the loan that I applied for. I thought it would be more complicated but it really wasn't. The value of the Quicken Loans loan was so worth it. I thought it would be a trap and then I'd be stuck with a lot of debt. I was very skeptical but a friend assured me it wasn't a trap.
They were more helpful than your average customer service, but nothing over the top. I would enjoy doing business with them again, and I had a pleasant experience. The application process was very over the top, lengthy and had unnecessary precautions. I guess they are being particular, which is understandable. Once you clear all of the red tape, they do provide a good amount of options of great financing for your home. I would do it again for this alone. The loan overall had some great parts and some average parts. Nothing so special above average, a few bad things, and a few good things to even out.
We refinanced our home thru Quicken Loans just recently. Due to medical issues a few years back, we didn't have the greatest credit. I sent an email asking for someone to contact me. The next day, on a Saturday, Joseph ** called me and we went over all the options available to us. I told him upfront about our past credit and he said he was pretty sure we could work something out. He wasn't pushy and was very informative. 3 hours later I had set up my QL account and uploaded all the info he needed. He never made us feel like 2nd class citizens that he was doing a favor for. Everything went so fast. Over the next few days they requested a few more documents. It's so easy because you create an account that allows you to upload, download and view the progress of where the loan is at.
An appraiser came to our home on the 9th day of the process, and to our surprise our home appraised for $90,000 more than we thought! Our loan specialist was Alicia **. She was amazing! Every single time I called her or text her she answered or responded within 5 minutes. She was so nice and reassuring. We just closed our loan. We did pay about 1/4 percent more in interest than the going rate for excellent credit. We were thrilled with the low rate we got. Quicken Loans did Every Single thing that they said they would. I would absolutely recommend them to anyone looking for an amazing experience!!!
ConsumerAffairs Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Quicken Loans is an online mortgage lending company. Founded as Rock Financial in 1985, Quicken changed course in the 1990s to focus on online lending and has since become a leading mortgage lender.
- Refinance information: Quicken’s website has a host of information for consumers looking to refinance their mortgages. A list of frequently asked questions, a direct line to a home loan expert, a list of required documents for refinancing and numerous other bits of advice are all located easily on the front page.
- Dedicated HARP page: Because HARP is in effect until September 2017, consumers still have the opportunity to see if they qualify for HARP refinancing. Quicken provides a comprehensive guide to HARP loan modification including eligibility information and answers to frequently asked questions.
- Zing blog: Quicken’s featured Zing blog contains relevant articles not only about home ownership and mortgage refinancing but also about lifestyle topics like gardening and technology. Quicken regularly updates this blog to keep information current and topics varied.
- Online calculators: Whether a consumer wants to refinance their home loan, is looking for a new home or wants to see the impact of making additional payments on their existing loan, Quicken offers free online tools to calculate estimated savings and expenses. The online mortgage, refinancing and amortization calculators are easy to use and provide instant financial estimates.
- Mortgage comparisons: Quicken provides a loan comparison chart, so consumers can see the various loans Quicken offers at a glance. The chart has brief descriptions of the loans with links to more information and application pages for each loan.
- Best for Quicken is best for consumers looking for instant information about mortgage refinancing.
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