Quicken Loans Reviews

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About Quicken Loans

On November 1, 2023, Quicken Loans came under the control of LMB OpCO, and is now a financial marketplace platform connecting consumers with a wide range of services, including mortgages, personal loans, home services, auto loans and more. Quicken Loans says it aims to simplify the process of choosing the right loan, by providing the information needed to make confident borrowing decisions.

Pros
  • Free tool
  • Compare multiple options
  • Personalized recommendations
Cons
  • Doesn’t work with all companies

What is Quicken Loans?

Quicken Loans is an online, third-party marketplace connecting you to lenders and financial solutions. Solutions are available for needs like mortgage refinancing and personal loans. Other comparison solutions include:

  • Credit cards
  • Auto loans
  • Insurance
  • Home services
  • Personal finance

Because Quicken Loans works with a number of companies, you can compare services, rates and other solutions in one spot. This makes finding a lender for your specific financial needs easier.

How does Quicken Loans work?

If you’re looking for cash or loan options, Quicken Loans starts with a short, one-minute quiz about financial need. To compare lenders, you enter information like what the money is going to be used for, when you will use it, credit score estimate, ZIP code, residential history and employment status. With this information, Quicken Loans provides personalized offers from a variety of lenders.

Getting initial offers from Quicken Loans doesn’t impact your credit score, and it is free. If you select a lender and apply directly, the lender will do a hard inquiry on your credit, which temporarily lowers your score. Lending terms and interest rates vary based on your financial profile and credit score.

Loans and loan comparison aren’t the only financial services Quicken Loans offers. You can also apply for and compare credit cards, insurance and home services.

Quicken Loans rates

Quicken Loans is a free online financial solutions tool. It doesn't cost you anything to get a personalized loan offer or other financial solution recommendation. After you’ve compared offers through Quicken Loans, you may be subject to fees and interest rates from the lender you choose directly. Interest rates are based heavily on your personal financial profile. Things like credit score, income and loan amounts all affect interest rates and loan terms.

Quicken Loans FAQ

Which companies are included on Quicken Loans?

Quicken Loans works with a variety of financial companies and lenders. Featured providers include Capital One, Citibank, Chase, SoFi, Nationwide and Rocket Mortgage.

How much does Quicken Loans cost?

Quicken Loans is a free, online financial services comparison tool. There is no cost to get personalized recommendations for a provider of mortgage loans, credit cards, insurance, personal loans, banking products and other services.

What services does Quicken Loans offer?

Quicken Loans offers comparisons of financial products and services. After you enter your financial needs, Quicken Loans helps you compare offers from multiple lenders and companies to help you find a personalized financial solution. Featured partner companies include Capital One, Citibank, SoFi, Chase, Rocket Mortgage and Nationwide.

Is Quicken Loans legit?

Quicken Loans is a good option if you’re looking for a quick financial solutions comparison tool. It offers personalized financial solutions, including loans and credit cards, in as little as minutes. It is free to compare lender information, and there are no hard hits on your credit score until you formally apply for a loan. If you’re looking for customized loan options, insurance or home services, Quicken Loans is a good place to start.

Quicken Loans Reviews

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    How do I know I can trust these reviews about Quicken Loans?
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    Page 1 Reviews 0 - 5
    Verified purchase

    Reviewed July 18, 2025

    I was looking for a loan for some investment property that I had put a lot of money into and Quicken was one of the top search criteria that came up online. So, I clicked on it and their response was quick. They sent me a text and then called me on the phone. I found the process of getting matched with Rocket Mortgage simple, aided by Nick, a knowledgeable and professional representative. The entire online process was intuitive, making it easy for me to follow each step with clarity.

    When it came to the rates and terms, I recognize these reflect the current market conditions and inflation, but they still worked advantageously in my situation. While I appreciated the service quality, there was a hiccup with the fund disbursement – I had to mail out checks received overnight as opposed to an electronic fund transfer. This aspect could be improved for more convenience.

    Overall, I rated my experience highly. The website deserves credit for its user-friendly navigation, allowing me to manage tasks smoothly online. Despite the fund disbursement method, everything else proceeded exceptionally well. I would definitely recommend them to others based on my experience.

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      Verified purchase
      Customer ServicePunctuality & SpeedOnline & AppStaffEase of UseLoan ProcessTransparency

      Reviewed March 11, 2025

      I took equity out of our home and used Quicken Compare after a Google search led me to them. The process was impressively easy and convenient, mostly because it was all online. Their support was exceptional and communication was seamless, which made us confident in sticking with them. The application process was straightforward. We completed everything online and only needed to submit a few documents like bank statements and homeowners insurance declarations, which was easy due to my organized record-keeping. The whole process was quite swift; documents were finalized in about 10 days, and our loan closed around 21 days later.

      Our contact at Quicken was informative and detailed, breaking everything down for us, which made the experience smooth and easy. We funded our loan quickly, using it to pay off some credit card debt. The checks were delivered swiftly, allowing us to boost our credit scores. Despite the costs involved being significant, they seemed fair upon consideration. The website was also very user-friendly; it was easy to navigate and manage tasks related to the application. Overall, everything was laid out clearly, and we didn't encounter any issues.

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      Verified purchase
      Customer ServiceOnline & AppStaffLoan Process

      Reviewed March 11, 2025

      I came across Quicken while browsing online, and I'm grateful for the assistance I received during the mortgage process with Rocket Mortgage. Phillip, the representative I worked with, was outstanding. He was patient, knowledgeable, and always available to answer my questions, which made the experience stress-free.

      The online application process was straightforward and user-friendly. From start to finish, it took about two weeks, which was quicker than I anticipated. I didn't feel like anything about the process needed improvement—it was smooth and efficient.

      The loan terms were appealing, and I was satisfied with the amount I received. I needed the funds to pay off my credit cards and have cash for emergencies, and being 70 years old, it provided me peace of mind. The solution recommended by Quicken met my needs perfectly.

      Overall, the service was excellent, and I wouldn't hesitate to recommend Quicken to friends and family looking for a loan. It has positively impacted my life by alleviating the stress of my financial obligations, allowing me to feel secure and prepared.

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      Verified purchase
      Punctuality & SpeedLoan ProcessTransparency

      Reviewed March 5, 2025

      I used to work at a bank and I observed that many loans were paid off by Quicken. This sparked my curiosity about their services so last year, I chose Quicken for refinancing purposes, and just last month, I proceeded with another loan through them. The process was incredibly fast, seamless, and fully online.

      As an organized person with a real estate background, I appreciated how Quicken’s website clearly spelled out the necessary information. Even if you're not familiar with the process, their site guides you through each step, ticking off tasks as you complete them and keeping you updated throughout.

      I did encounter an issue with the appraisal values and square footage discrepancies, as they differed from a previous appraisal. When I communicated my dissatisfaction to them, initially, they couldn’t use a new comparable property evaluation due to timing constraints. However, upon threatening to take my business elsewhere, they honored the original loan offer, which was satisfactory.

      Overall, I would rate my experience a 4 out of 5. While the service was mostly positive, the appraisal issue was frustrating. No service is perfect, but Quicken managed to address my concerns to my satisfaction. I would recommend their service to anyone looking for a guided experience and good pricing. Choosing Quicken helped me consolidate another loan, making it more manageable.

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      Verified purchase
      Customer ServiceStaffLoan ProcessRatesTransparency

      Reviewed Jan. 8, 2025

      I recently interacted with Quicken Loans, and overall, my experience has been satisfactory. I wound up going to Quicken Loans after I hooked up with the loan officer that did my loan. The communication with Quicken Loans was good throughout the process, and I didn’t encounter problems until I got a phone call about my rate. The guy that I was dealing with told me one thing and then turned around and told me another a couple days later. “Oh, well, I gotta raise your rate now.” This inconsistency was frustrating. I didn’t like that because my mind was set on a particular monthly mortgage.

      The guy said, “No worries.” However, he is not the one paying it. I am. Other than that, I didn't have any problems with the people that I dealt with. I also appreciated that Quicken Loans eventually lowered the rate, but it was still not as low as initially promised. In six months, they're gonna run my credit and my score is gonna go down again. They should call me when the rate is 5.0 or lower. I don't wanna keep doing this and it's still 6-point-something. Overall, I would recommend Quicken Loans and rate my experience highly.

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      Verified purchase
      Punctuality & SpeedStaffTimeliness

      Reviewed Oct. 26, 2025

      During a late-night research session online, I came across Quicken, and remarkably, Rocket Mortgage reached out the very next day. The entire journey from initiation to refinancing was exceptionally swift, much quicker than I anticipated. I faced no hassles with the website—the site navigation was remarkably user-friendly. While exploring options, I didn't find the need to compare other services when Rocket Mortgage got in touch, as they made everything remarkably straightforward and comfortable. I'd give the encounter a full score, as the process was just that effortlessly smooth.

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      Verified purchase
      Customer ServiceInstallation & SetupContract & TermsPunctuality & SpeedStaffDelivery & ShippingLoan ProcessGold Quality

      Reviewed Oct. 16, 2025

      The process of getting matched with the right lender was seamless and quick. After exploring online options, I soon received prompt communication which led to my selection of a cash-on-equity option.

      The setup with Rocket Mortgage was accomplished in a timely manner, meeting my expectations fully. Throughout the entire process, I was very satisfied with their services. When it comes to customer service, Quicken Loans certainly delivered a quality experience. The service was top-notch, making me comfortable and well-informed every step of the way.

      Moreover, I was quite happy with the financial terms that they offered, which added positively to my experience.

      All in all, choosing Quicken Loans exceeded my expectations, and I would gladly recommend them to others needing a similar service.

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      Verified purchase
      Customer ServicePunctuality & SpeedOnline & AppStaffLoan Process

      Reviewed Sept. 30, 2025

      I decided to give Rocket Mortgage a try, having frequently come across Quicken Loans in commercials. The ease and swiftness of the process turned out to be a great match for my needs. I was genuinely impressed by how seamless everything felt, making the whole experience quite positive.

      Even though I didn’t look into many other alternatives after discovering Rocket Mortgage, the 30-day turnaround time really stood out. The loan process handled my needs effectively, which was reassuring. If asked by anyone, whether it's friends or family, about my experience with Quicken Loans, I would confidently recommend them because the process was smooth and satisfactory.

      While everything about their service scored well, the website ease could be slightly improved. If I were to give an overall suggestion, navigating their website could be a tad better, though it didn't prevent a successful experience. All things considered, I'd gladly suggest someone else give them a try due to their efficient service and quick handling of my requests.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

      Reviewed Sept. 30, 2025

      Quicken Loans had a streamlined application process, which was clear and simple. The excellent customer service also set them apart from other companies. Whenever I called, someone would promptly answer, which was great. My interactions with the loan specialists were excellent and I’d highly recommend them.

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      Verified purchase
      Punctuality & Speed

      Reviewed July 18, 2025

      Having relied on the Quicken brand for my business needs in the past, I was drawn to support for more options through Quicken, but the engaging process kind of got lost once Rocket Mortgage connected with me. They were efficient in responding quickly, and started working with me immediately, which tilted my decision in their favor.

      Reflecting on the terms and conditions, I'd say it's about what I expected given the market. It's not the best, but acceptable. If someone asked me about using Quicken, I would say give it a look, evaluate your options, and it might provide useful choices.

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      Quicken Loans Company Information

      Company Name:
      Quicken Loans
      Country:
      United States
      Website:
      www.quickenloans.com