Quicken Loans Reviews

I found Quicken through Google. When I spoke with Quicken, they gave me the right information, and I decided to go with them. I got a line of credit and I was satisfied with their terms. The solution they recommended was adequate. I had another loan that was at a higher payment, and this lowered my payment, which actually is making my life easier every month. The application process was very easy. The fact that I didn't have to give a lot of paperwork and everything was done in 24 hours was pretty good. They were always available as well. The couple of times I needed to ask a question, they were there. My experience with them went very well.

After an online research, I used Quicken about a month ago and ended up with a loan from West Capital Lending. I liked their terms. The experience was quick and smooth. It just took a day or two, and the person was communicative and attentive so that was good. Quicken is a good source for many different situations.

I Googled Quicken and liked their response and how they handled the information, and a rep called me back immediately. They were very diligent, had good communication, and answered my questions as I asked them. I felt comfortable speaking with them, and everything they told me was correct the first time. It was very smooth, and I felt confident throughout. This is the first time I've dealt with them and my own personal experience has been great.

I have a mortgage with Quicken. I love my mortgage because I refinanced it when interest rates were super low. But the interest rate is a little bit high, to me. But all the interest rates are high. So, it was okay. Their reps were just limited by what they could do, but they were very helpful and very friendly.

I took a loan out with Quicken Loans. I got a good feeling from them. Everybody was extremely sharp and knowledgeable. I didn't get any runarounds. Anyone I asked the question of, they had the answer. And up until this day, whenever I call for something, it’s handled very professionally. I get a good business vibe dealing with Quicken Loans. I got matched with Citibank. I found the application situation very good. Someone was always there to help. They kept in touch through email and the online system. And everything was very well done.

My entire experience with Quicken Loans was good. I got a HELOC. They did it very quickly. They were very efficient and they made it very simple. The final closing was done at the home.

The Quicken Loans' rep I spoke with, Austin, had great customer service. He was really helpful. He wasn't pushy and he responded really quickly to the questions that I did have regarding the loan. He spoke in layman's terms, which made it a lot easier to understand. The terms of my loan was fine. I was a little hesitant because they have a flat amount. I didn't want to borrow that much, but we worked it out. While I did a pre-approval, the application process was easy-breezy. It took half an hour. It was quick.

My experience with Quicken was good and fast. The application process was good. We had some issues with the online stuff at first. But then that got resolved and it was fine. Their customer service was good.

Everything that I received was Rocket Mortgage and it was a great experience. I would tell my friends to use Rocket Mortgage, then I would tell them now what I learned through my experience.

I liked the interaction I had with the personal loan lender from Quicken. I applied for a mortgage, and I'm satisfied with the terms of the loan and the amount of money that I was able to get. The whole process took two weeks. They have competitive rates and they gave me lots of options. I had a positive experience overall. I would use them again.

The application process was simple. I gave them some info over the phone. They said, “Can you mail employment records to me?” I did and they gave me the rate that I got. They sent somebody to my house to sign some paperwork and I signed it, and we were good. The whole process took a week. They were nice and seemed to want my business. When I was shopping around, all of them seemed to treat me the same way. It's just one of them had better numbers than everybody else.

I refinanced one other time in my loan, and Quicken Loans has always been fabulous to work with. I knew whenever I was doing this that I only wanted to go with them. I wanted to pay off debt and mortgage rates were down, so I wanted to lower my rate. I was matched to a 30-year refinance, and Quicken Loans was fabulous. They take the time to let you explain your situation and what you're attempting to do, and they will work every way in the world to make that achievable for you.

I had a very good experience with Quicken Loans. The first person who called me sold me on the whole thing because she stayed on top of it. I called two other companies to compare and I went with her. The lending process was easy. It took a total of a month from beginning to end.

Quicken Loans is a standout mortgage company that truly puts customers first. From the initial application to closing, the process felt organized, transparent, and surprisingly stress-free. The team was knowledgeable, responsive, and always willing to explain options in clear, simple terms. I appreciated how easy their online tools made it to upload documents and track progress in real time. Communication was consistent, and I never felt left in the dark about what came next. Most importantly, they worked hard to find a loan solution that fit my financial goals, not a one-size-fits-all approach. If you’re looking for a reliable, professional mortgage lender with excellent customer service, Quicken Loans is a company you can trust.

Going through Quicken was quick and easy. They provided me with a match almost instantly. The process took almost a week to finish. It was a good experience.

Quicken's site seemed to be good. It was easy to upload documents that were required by the loan officer. My loan officer was able to walk me through any questions I had. However, there are some checks that were sent through UPS for me to pay off some debt because I got an equity loan and I'm waiting on that package.

I liked Quicken’s terms and it’s very easy to work with them. I had a very positive experience. The reps were very professional and they explained things clearly.

I've been dealing with Quicken Loans since the mid-1990s because of their ease and helpfulness. They matched me with a guy out of Arizona who even answered me on the weekends when he was off. The application process with the lender was very easy and took less than a month. I thought everything was satisfactory, and I was happy with the results.

The processing at Quicken Loans was very quick and pleasant. Taking the information took less than half an hour and taking the pictures and sending them in took less than a day. The closing was all done within a month. Their representative was very good. The only thing I had bad feelings about is when we told them that we had settled at a certain interest rate. Within the very next day, it dropped a whole percentage. I really hated to lose our 4.5% loan that we had before.

I had a quick, easy, and very good experience with Quicken Loans. The gentleman was amazing and very easy to talk to. He gave us everything that we were expecting and the process was seamless. It made it easier to get some stuff done around the house.

Quicken Loans said they could help me with what I was looking for. Unfortunately, Quicken and Rocket Mortgage told me that they couldn’t qualify me for a $30,000 loan. Yet, another company qualified me for a $107,000 loan which I found on my own. Considering that I have an excellent credit rating and own a million-dollar house, I am very dissatisfied.

The process was smooth and seamless with Quicken Loans. Their customer service was very informative and answered all of my questions. There are open lines of communication. I am able to look in my account and chat with customer service. It’s always a good thing when I have available and accurate information. There are no underlying surprises.

Refinancing a loan with Rocket Mortgage through Quicken Loans was surprisingly quick. I was just doing my research for a couple of minutes and then got the phone call the next day. They were incredibly helpful, and made us so comfortable that the process just became easy for us. They were so impressive that we didn’t consider other companies.

Quicken Loans was able to match me with Rocket Mortgage for cash on equity. I just went on the internet and I got a call from Quicken. After I talked to them, I was contacted right away. The setup was in a timely manner and I was very happy with the price. I was very satisfied.

People should look into or go with Quicken Loans. They were great. I proceeded with Rocket Mortgage because they were quick and I'm glad that I went with them. The turnaround time was about a month and I was impressed with how easy they were.

I had an excellent experience with Quicken and I would highly recommend them. I found them through a little online research and they were easy to do business with in that it was a clear, simple application process and good customer service. I can call up and get somebody to pick up on the other line quickly. That's all people could ask for. The loan officer was great too.

I went online and looked for a loan for some investment property that I had put a lot of money into. Quicken Loans was one of the top search criteria that came up. I clicked on it and Quicken Loans' response was quick. That's why I was able to get it done. We started talking about it. They sent me a text, and called me and asked, "What do you wanna do? How do you wanna talk about this?" The rep was very knowledgeable, forthright, straightforward and professional. The process was easy because I was able to go online and follow the process as I went through. It was very intuitive.

I got the information for Rocket Mortgage through Quicken Compare. Rocket Mortgage got right back to me and I started working with them. I expected a little bit better when it comes to terms. But I know what the market is. So, it is what it is. But they will give you choices and you can just look and see what options you got.

I've done one of those apply-now-on-a-refi online and got matched with Rocket Mortgage. I received wonderful customer service. The person who waited on me to start with talked about not giving up and getting out of the box. Now, that's the case. It was done great. The availability of funds took longer than it should, but that's not a big deal.

I had my primary mortgage from Quicken many years ago. I went with them again and the customer service I received was fine. The application process was very easy. It only took minutes.

I went with West Capital Lending because I had contacted through a friend of mine that had done work with Quicken Loans. I went for a HELOC loan, and it was fine. The application process was easy, where I did it online and also by working with the agent directly. Quicken matched me with a good company, and I am happy with the HELOC I received. It’s a good idea to go with them.

I was looking at doing an equity loan. Since Quicken Loans already handles my mortgage, I contacted them. For the most part, the process was fine and they were helpful, but they didn't have a program that fit my needs. We've already got it taken care of. They've been very well for us on our regular mortgage, so I would recommend them for the other programs they have.

Quicken Compare’s personal loan specialist was helpful, and their application process was pretty good and quick. It's the simplest way to get a loan.

I heard of Quicken Loans through Rocket Mortgage, whom I went with so that I could pull some equity out in order to do some renovations. It was easy for Quicken Loans to match me with some lenders, and the application process was seamless. The rates and terms I got were fair. If I needed to do the same process again, I would. I am very satisfied.

The provider that Rocket Mortgage paired me with was initially really nice. He asked how much my house was worth, and when I gave him a specific amount, he submitted a much higher amount. I was trying to get a HELOC, and my house is worth about $390,000 to $410,000, but he put in an appraisal for $440,000. When the real appraisal came back, it was $70,000 less. He gave me an interest rate based on what I told him, and when it under appraised, I ended up with a higher interest rate. I never gave him that amount, but he went ahead and quoted $40,000–$50,000 more than what I told him. I was extraordinarily frustrated with that.

Quicken Loans matched me with Rocket Mortgage. Their customer service is fine.

I talked to a person and decided to go ahead and go with them. Then, I got several phone calls from other mortgage companies after I had put my information in at Quicken, but I decided to go with Rocket. I liked the experience with Rocket. The application process and the amount of time it took to close were very positive. They set me up for refi and their rates were fine. I also have the option where I do not pay as much in closing if the rates go down. Website was easy to use too. Overall, Quicken was good.

I’ve used Quicken Compare before and the customer service was good. The solution they recommended was fine. I would recommend them.

The process of going through Quicken Loans to get Rocket Mortgage was great. Quicken took care of us really well. If there were any questions that we had, they were answered. They looked out for us. Everything worked out great. They sent it to the appropriate people and it was good for us.

I had a mortgage through Quicken Compare. Their terms are pretty good and I love the ease and the fact that I’ve already got a mortgage through them. I applied for a second refinance and the application is simple. They took some information over the phone, then got an appraiser out and processed the loan. They just needed a few documents. It’s been a pleasant experience overall. I would suggest that my friends use them.