Quicken Loans

Your company was recommended to me to check out for a refi on my home. I did do some comparison shopping and though your rate was not the lowest, your company was the most efficient and professional of the ones I dealt with. The staff was very knowledgeable and kept in good communication letting me know what they needed, when they got it and what the next steps would be. They also did not waste any time getting the whole thing done and that was a great relief to not be dealing with it for weeks. I would definitely not have any problems with recommending their services to anyone considering refinancing their home. I really appreciated their professionalism and desire to get a positive ending to the process with as little pain as possible to myself. Thank you team!

Thank you for an opportunity that I am able to be of value and stand with our family in a life event we’re experiencing. My mother explained once when our kids were toddlers that their problems get bigger right along with them. Helping them learn and grow to be their own person means having band-aids and encouragement handy. Learning new technology has been quite challenging with this experience. Your business protocols developed during the health emergency fit nicely into my first-aid kit there with the catchers gear and soccer pads for learning how to ride a bicycle. Managing risk responsibly enables people to gain confidence and grow in new directions. Your trust is valued treasure. May blessings continue for your business enterprise.

The web site was very good. It didn't take too long to figure out what to do. We had 4% in points, I saw online an advertisement mentioning 2 points. I re-ran the numbers and it still seemed a reasonable deal for me so I proceeded anyhow. The process was very efficient, very impressive. The fees/points did come out higher than I expected when we started. Dallas L was responsive, but I was still left wondering about those points. I was asked whether I would be checking other possibilities for refinancing, and I wonder whether I would have had a different outcome if I had said yes. I wonder why some of those fee'd items need to be done (like title search) when we have already financed with you. That was clearly done already, and we certainly did not sell and re-buy the house in the interim.

Adam was fantastic in closing the loan. He answered all of my questions and made me feel good about the process. I have never had such a wow factor in closing on any loan and you all put all the others to shame. You’ve left them in the dust. You were the first ones contacting me almost immediately after my online submission, had the best rates, best customer service, and the name of Quicken to back up your resources. My last mortgage was sold out underneath me and I just don’t see that ever happening with Quicken based RocketMortgage. I have relayed your superior overall service to many friends already and if anyone ever asks me about it, I know where to send them. The app is great as well and I love how I can setup biweekly payments as well as one time payments on the principal. Thank you all for an excellent experience!

It is with great pleasure I correspond this letter to all of you as I have had an excellent experience dealing with both Rocket Mortgage and AMROCK. On October 05/2021 until the closing on November 01, 2021 I have had everything to say with a positive experience. From the beginning of a telephone conversation, on October fifth, with Tamara **, Senior Power Banker, Client Care Specialist Team at Rocket Mortgage. She presents herself as a professional, positive and caring person. Tamara is open minded to helping prospective future people want and need help financially. Both teams are professional and well organized and they don't miss any aspect of the organization. Two GREAT organizations to deal with. Thank you for helping me. It is appreciate. With Warm Regards.

Ruth **

My experience with Rocket Mortgage was fantastic. I could not believe how easy it was. Brian **, who was my primary lender, was great. Also, the team of individuals who responded to me when I had a question were very efficient and timely. I sought a refinance to pay off high interest credit cards, (which have been cut up-smile) and now I can concentrate on paying off my mortgage and just enjoying my life without much stress. Thanks so much.

Rocket Mortgage made our buying a new home so easy & smooth I couldn’t believe it! I started out with someone else & they wanted me to several other things to get approved & it turned into a nightmare! So I tried another way & they wanted to charge me a small fortune & I found out the way they recommended me to the paperwork was fraudulent! Then I tried Rocket & I was amazed at how easy & smooth they made everything! Thank you to all those that helped us in our journey. Even with all the hiccups along the way they still made it smooth sailing & now we’re in our new home that we all adore!

Rocket Mortgage offered extremely competitive interest rate and processed all the paperwork efficiently and effectively. All Rocket Mortgage personnel with whom we dealt were friendly, helpful and knowledgeable. The entire process went through smoothly and in a very timely manner. I would use them again if I needed to obtain another mortgage.

From the start all the way to the close was a very agreeable experience. The people we were in contact with were very helpful and friendly. Whenever we had a question, they were very quick to respond. The Website is very user friendly, as well.

This was my first time working with Rocket mortgage and would recommend Rocket mortgage to anyone for any mortgage needs. Very professional, communication was on point every step of the process, friendly and helpful staff. Closing was fast, convenient and efficient. I will definitely be using Rocket Mortgage in the future!