Quicken Loans Reviews

Even though I didn’t look into many other alternatives after discovering Rocket Mortgage, the 30-day turnaround time really stood out. The loan process handled my needs effectively, which was reassuring. If asked by anyone, whether it's friends or family, about my experience with Quicken Loans, I would confidently recommend them because the process was smooth and satisfactory.

While everything about their service scored well, the website ease could be slightly improved. If I were to give an overall suggestion, navigating their website could be a tad better, though it didn't prevent a successful experience. All things considered, I'd gladly suggest someone else give them a try due to their efficient service and quick handling of my requests.

When it came to the rates and terms, I recognize these reflect the current market conditions and inflation, but they still worked advantageously in my situation. While I appreciated the service quality, there was a hiccup with the fund disbursement – I had to mail out checks received overnight as opposed to an electronic fund transfer. This aspect could be improved for more convenience.

Overall, I rated my experience highly. The website deserves credit for its user-friendly navigation, allowing me to manage tasks smoothly online. Despite the fund disbursement method, everything else proceeded exceptionally well. I would definitely recommend them to others based on my experience.

Our contact at Quicken was informative and detailed, breaking everything down for us, which made the experience smooth and easy. We funded our loan quickly, using it to pay off some credit card debt. The checks were delivered swiftly, allowing us to boost our credit scores. Despite the costs involved being significant, they seemed fair upon consideration. The website was also very user-friendly; it was easy to navigate and manage tasks related to the application. Overall, everything was laid out clearly, and we didn't encounter any issues.

The online application process was straightforward and user-friendly. From start to finish, it took about two weeks, which was quicker than I anticipated. I didn't feel like anything about the process needed improvement—it was smooth and efficient.

The loan terms were appealing, and I was satisfied with the amount I received. I needed the funds to pay off my credit cards and have cash for emergencies, and being 70 years old, it provided me peace of mind. The solution recommended by Quicken met my needs perfectly.

Overall, the service was excellent, and I wouldn't hesitate to recommend Quicken to friends and family looking for a loan. It has positively impacted my life by alleviating the stress of my financial obligations, allowing me to feel secure and prepared.

As an organized person with a real estate background, I appreciated how Quicken’s website clearly spelled out the necessary information. Even if you're not familiar with the process, their site guides you through each step, ticking off tasks as you complete them and keeping you updated throughout.

I did encounter an issue with the appraisal values and square footage discrepancies, as they differed from a previous appraisal. When I communicated my dissatisfaction to them, initially, they couldn’t use a new comparable property evaluation due to timing constraints. However, upon threatening to take my business elsewhere, they honored the original loan offer, which was satisfactory.

Overall, I would rate my experience a 4 out of 5. While the service was mostly positive, the appraisal issue was frustrating. No service is perfect, but Quicken managed to address my concerns to my satisfaction. I would recommend their service to anyone looking for a guided experience and good pricing. Choosing Quicken helped me consolidate another loan, making it more manageable.

Despite this delivery issue, I'm generally satisfied with Quicken Loans, particularly because the website is intuitive and easy to navigate. It's worth noting that using their service led to an influx of calls from other lenders, which was a bit overwhelming. For family members who might struggle with technology, I would recommend Quicken Loans due to its straightforward process.

The representative we worked with was highly competent and made the interaction pleasant. Overall, everything went well, with the only minor disappointment being that we couldn't lock in a better interest rate when it dropped shortly after we signed. Despite this, the service met our expectations, and I'd suggest giving Quicken Loans a try to friends and family. I was quite satisfied with the experience.