Lennar Mortgage Reviews

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About Lennar Mortgage

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Lennar Mortgage (NMLS #1058) is a subsidiary of the home construction company Lennar Corporation. It provides conventional, jumbo, FHA, VA and USDA loans. The company’s digital mortgage tool can help you get pre-qualified in as little as 15 minutes, though this may involve a hard credit check. Lennar Mortgage is licensed in 30 states, and it has branches in 21 of those.

Pros
  • Multiple loan options
  • Digital mortgage tool
  • Pre-qualification available in as little as 15 minutes
Cons
  • Not available in every state
  • Above-average denial rate

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Rates

Lennar Mortgage isn’t transparent about its current interest rates, but we looked at Home Mortgage Disclosure Act (HMDA) data to see its average rates over the last few years. In 2019, the company’s average interest rate on home purchase loans was 0.10% below the national average. Since then, Lennar Mortgage’s average rates have climbed, and in 2021 they landed just above the national average.

You can complete the company’s pre-qualification process to learn what your rates may be, but keep in mind that you can’t see your rates until after its team has reviewed your information.

Lennar Mortgage offers loans with fixed rates and loans with adjustable rates. Most borrowers prefer fixed-rate mortgages. However, when rates are high, you may be tempted to consider an adjustable-rate mortgage (ARM) with an introductory rate that’s lower than your fixed-rate alternatives. However, once the introductory period is over, your adjustable rate may increase, depending on market conditions.

Because of this, ARMs are somewhat of a gamble, but if you plan on selling your home before the adjustment period ends or you expect rates to decrease in the future, an ARM can be attractive.

Lennar Mortgage average home purchase rate vs. national average

Information pulled from public Home Mortgage Disclosure Act data. Rates reflect noncommercial home purchase loans only.

Application process

Lennar Mortgage's digital mortgage application process lets you start an application from your phone, tablet or laptop. You can connect your bank accounts and tax information to avoid paperwork, and the tool automatically saves your progress so you don’t lose your place.

You also have access to customer support online, over the phone and in person. This can be helpful in case any questions come up during the online process or if you just prefer to work with a real person.

Lennar Mortgage application features

Loan types

Lennar Mortgage originates a variety of loans, including conventional, jumbo (nonconforming conventional) and government-backed mortgages, like FHA, VA and USDA loans. With a conventional mortgage, you can choose between a fixed or adjustable interest rate, depending on your financial situation and goals. Reverse mortgages are also available for people age 62 or older.

Between 2019 and 2021, Lennar Mortgage closed more than 107,000 home purchase loans. Out of its more than 153,000 applications during that period, it denied about 10%. That’s slightly higher than the industry-average denial rate, which hovers around 8%.

Loan applications for home purchases only by year

Information pulled from public Home Mortgage Disclosure Act data. Includes conventional, USDA, VA and FHA mortgages.

Refinancing

In 2020 and 2021, refinancing got more popular industry-wide as interest rates hit historic lows. That’s because demand for refinancing tends to increase when rates drop.

Lennar Mortgage didn’t experience this trend as drastically as many other lenders, though. Its 2021 refinance totals were actually lower than those in 2019 (even though 2020 did see a significant spike). Refinance originations are expected to be low through 2022 given rate increases across the industry.

Home purchase vs. refinance loans by year

Information pulled from public Home Mortgage Disclosure Act Data. Includes conventional, USDA, VA and FHA mortgages.

Requirements

Lennar Mortgage doesn’t outline its requirements for each type of loan, but it does offer a pre-qualification option accessible by clicking the “GET PRE-QUALIFIED” button in the top right corner of its website and working your way through the application. Once you’ve completed the application, its team will review your information and let you know what types of loans you may qualify for based on how much it thinks you can afford.

In general, most conventional loans require at least 3% down and a credit score of at least 620. If your credit score is lower, you may consider an FHA loan instead. FHA credit minimums typically start at 500, but you’re stuck with a 10% minimum down payment unless your credit score is over 580.

National mortgage requirements by type

Cost and fees

Like most lenders, Lennar Mortgage charges various closing costs. The types and amounts of these fees depend on a multitude of factors, but they usually add up to somewhere between 2% and 5% of your loan amount.

Lennar Mortgage is actually fairly transparent regarding its lender fees. For example, you can expect origination fees to equal up to 2% of the loan amount. Lennar Mortgage’s other possible fees include a commitment fee (up to $1,500), an underwriting fee (up to $950), a document preparation fee (up to $950), a processing fee (up to $800) and several relatively minor service fees.

Lender fees don’t include other costs you must pay at closing, though, like homeowners insurance, private mortgage insurance and your down payment. To help offset these costs, Lennar Mortgage provides a few down payment assistance (DPA) options, including grants and second mortgages. Most DPA programs are for first-time homebuyers and have more flexible qualifying criteria.

Lennar is also legally required to provide a Loan Estimate after you submit your application, and this should give you an idea of all your anticipated charges before you commit to borrowing.

FAQ

What is Lennar Mortgage?

Lennar Mortgage is a subsidiary of Lennar Corporation, which is an S&P 500 real estate and financial services company.

Is Lennar Mortgage legit?

Lennar Mortgage has been in business since 1981. It has more than 1,200 associates nationwide, and it helped more than 38,000 families purchase homes in 2021 alone.

NMLS Consumer Access lists two prior legal names for Lennar Mortgage: Eagle Home Mortgage LLC and Universal Amerian Mortgage Company LLC. In 2018, Universal American Mortgage Company agreed to pay $13.2 million to resolve allegations that it falsely certified compliance with FHA mortgage insurance requirements.

Where is Lennar Mortgage available?

Lennar Mortgage is licensed in:

  • Alabama
  • Arizona
  • California
  • Colorado
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Louisiana
  • Maryland
  • Massachusetts
  • Minnesota
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin

It has branches in most states where it’s licensed. Exceptions include Idaho, Louisiana, Massachusetts, New York, Ohio, Oklahoma, Oregon, West Virginia and Wisconsin.

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Lennar Mortgage Reviews

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    How do I know I can trust these reviews about Lennar Mortgage?
    • 4,809,857 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedLoan ProcessCommunication

    Reviewed Dec. 23, 2025

    I am writing to formally express my concern with the handling of my loan process, which has been extremely disorganized and frustrating. I was initially asked to provide two years of W-2s and tax returns, as well as two months of pay stubs. I submitted all requested documentation in a timely manner. Subsequently, Ms. ** contacted me and stated that I had provided “too many” pay stubs because I work more than one job, and she advised that she would simply select one set of income to use.

    The following week, I received a call from the loan processor indicating that proof of income was still needed because the pay stubs did not match the W-2s. This discrepancy would have been easily clarified had there been proper communication, as I had already provided all documentation and explained my employment situation.

    To make matters worse, I am now less than one week from my scheduled closing date and have received no communication regarding the location, time of closing, or instructions for wiring funds—despite multiple phone calls and messages on my part. At this point, I am extremely concerned about whether my closing will occur as scheduled. I expect immediate clarification on:
    The current status of my loan
    Confirmation that all income documentation is complete
    The exact closing date, time, and location
    Wiring instructions and any remaining requirements

    This process has fallen far below reasonable expectations, and I am requesting urgent attention to resolve these issues without further delay.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2025

    Arguably the worst experience I have ever had with any company ever. Alondrea and Geovanny both never answer their phone ever; both could really care less about you as a customer. You are simply just another paycheck to them. Everything from the beginning to the end is a very sketchy process. I would never recommend this to anyone ever.

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      Customer ServicePunctuality & SpeedStaffLoan ProcessCommunication

      Reviewed July 29, 2025

      Nightmare process! Lack of communication by underwriters, processors, loan officers, and clients. Constant repeat asking for same documents over and over by the different agents involved in process without communication between them to see if document requested has already been sent. Nearly 3 months of this on repeat and they wait till last minute to request documents. Would not recommend using their in house lender! Suppose to close today and again requesting another document that has already been sent 3 different times!

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      StaffBilling

      Reviewed June 8, 2025

      Don't believe nothing they say. They don't care about the home buyer at all. It's all about that high ** payment. It was WORST experience I've had. DON'T USE Lennar lenders. They will find a way to deny you.

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      Reviewed June 4, 2025

      They denied me at the end after me selling my house. The underwriters ask dumb questions at the end which they should ask at the beginning they sell you the house before you're even approved. Me and me my living in a abnb. We should have been closing but got DENIED after all the hoopla.

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      CoverageTechSales & MarketingPricePunctuality & SpeedMaintenanceStaffBillingLoan ProcessRatesValueHonesty & Transparency

      Reviewed May 14, 2025

      My loan officer was great. Everything else about my experience with Lennar was abysmal. They lied/withheld information until long after they had my earnest money. They waited until after I paid $600 for a third party inspection to say that on top of the down payment, they wanted 2 months' worth of mortgage in my bank account, which somehow totaled $17,000 dollars?? The mortgage was going to be less than $2,000, so I have no idea where the $17,000 figure came from. I was told when I applied that all they would need is 30 days of paystubs from my new job after I moved.

      Then, after I sent weeks gathering all the random paperwork they wanted and stressing over that, less than two weeks from our closing date, they hit me with the "yeah, you need $17,000 in your account on top of the $10,000 you need for the down payment." I am not rich, my family is not rich. I have a good paying job, but it would take at least 4 months of paychecks to total $17,000 IF I didn't have bills like rent of my current residence, car payment, health insurance, etc. How was I supposed to come up with $17,000 in less than two weeks? Who can?? And this was the second home I was under contract with them for. They did paperwork and math incorrectly for the first, and recanted on the approval they had already given me.

      On top of that, the brand new home I was purchasing had five pages of things that failed the inspection and would have to be fixed prior to sale. So, not only was my experience with every aside from my loan officer abysmal, the house was not even going to be able to be approved for a loan as is. I have absolutely nothing good to say about Lennar. I would leave 0 stars if I could. The only positive I had was my loan officer, who is fighting the team to get my earnest money I paid them already back because they were purposefully misleading. Do not work with them. Do not trust them. They are incredibly misleading and provide all sorts of false information. They cannot be trusted.

      Do not allow them to run your credit or take your money. They are not worth the risk. If you have literally any other options than Lennar, take them instead. This company has been nothing but frustrating from the start, and their brand new homes aren't even sound. Save yourself the time, trouble, and frustration and find someone else. Their "good rates" and "bonuses" are not worth it, nor are they true. You are better off avoiding them entirely.

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      Sales & MarketingStaff

      Reviewed April 21, 2025

      They will steal your earnest money then refuse to give it back to you when you’re no longer comfortable giving your money to incompetent or intentionally scammy company. Their director of sales Cole ** blew off my fiance and I for 3+ weeks as we tried to get a hold of him but he is a complete bully and only cares about filling the pockets of himself and this company over helping young couples trying hard to make it in this difficult economy.

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      Staff

      Reviewed Feb. 22, 2025

      Thank God the house is nice. My experience with the Lending group was terrible. They wasted my time and tied up my cash. I was able to switch lenders and get to closing within 7 days. This may be one of the first time I truly felt singled out and possibly discriminated against. I am gainfully employed, have excellent credit and cash to close but Lennar continued to find ways to not help me. Fortunately I was able to engage a competitor with ethics and get the deal done. Had this purchase not been for my mother and she had not fallen in love with the property I would have walked away. On a positive note. The closing was pleasant the the Notary was highly professional and positive. He is not representative of the organization.

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      PriceStaffLoan Process

      Reviewed April 2, 2024

      I regret to inform you that our offer to purchase the property was declined. Unfortunately, our loan officer did not provide us with alternative options for a more affordable property that aligns with our financial capabilities.

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      Loan Process

      Reviewed Jan. 26, 2024

      It is terrible loan application experience. I had done a dozen of loan application before. But the Lennar Mortgage did not read your documents and keep ask for documents you normally should not have. It makes me crazy. Keep away from them if you want a happy life.

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      Sources
      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. To learn more about the content on our site, visit our FAQ page . Specific sources for this article include:
      1. Federal Financial Institutions Examination Council, “ HMDA Data Publication .” Accessed July 6, 2022.
      2. NMLS Consumer Access, “ Lennar Mortgage, LLC ” Accessed September 21, 2022.
      3. Department of Justice (DOJ), “ Universal American Mortgage Company LLC (UAMC) Agrees to Pay $13.2 Million to Resolve False Claims Act Allegations Related to Loan Guarantees .” Accessed September 21, 2022.

      Lennar Mortgage Company Information

      Company Name:
      Lennar Mortgage
      Website:
      www.lennarmortgage.com