Lennar Mortgage Reviews

We were in the process of buying a home in Florida. The lender Lennar: Angella ** was a nightmare to work with. They do everything backwards. We were approved then not approved, etc… we did a house inspection and have our car and stuff being sent down to Florida from Wisconsin. We got an email on Saturday morning less than 2 days before our closing date saying that we were now denied and the closing date was now canceled. I had two plane tickets booked to be there Monday for the closing. Then I was told we would have to find a storage building to store our things we spent nearly $5,000 shipping down there.

My experience with Lennar Mortgage in Dallas, Texas has been absolutely horrible. The staff has terrible communication and almost never responds to calls or messages. I have repeatedly tried to contact them about multiple issues with my home, and they simply do not call back or follow up. During my walkthrough, I was given a “free” refrigerator that did not work. When I asked about the loud noise it was making, I was told it was just the sound of the ice maker working. However, the refrigerator has **never made ice and never worked properly**. When I called them a week before moving in to report the problem, I was told it was too late because I had already signed the paperwork, so the problem was now my responsibility.

I am writing to formally express my concern with the handling of my loan process, which has been extremely disorganized and frustrating. I was initially asked to provide two years of W-2s and tax returns, as well as two months of pay stubs. I submitted all requested documentation in a timely manner. Subsequently, Ms. ** contacted me and stated that I had provided “too many” pay stubs because I work more than one job, and she advised that she would simply select one set of income to use.

Arguably the worst experience I have ever had with any company ever. Alondrea and Geovanny both never answer their phone ever; both could really care less about you as a customer. You are simply just another paycheck to them. Everything from the beginning to the end is a very sketchy process. I would never recommend this to anyone ever.

Nightmare process! Lack of communication by underwriters, processors, loan officers, and clients. Constant repeat asking for same documents over and over by the different agents involved in process without communication between them to see if document requested has already been sent. Nearly 3 months of this on repeat and they wait till last minute to request documents. Would not recommend using their in house lender! Suppose to close today and again requesting another document that has already been sent 3 different times!

Don't believe nothing they say. They don't care about the home buyer at all. It's all about that high ** payment. It was WORST experience I've had. DON'T USE Lennar lenders. They will find a way to deny you.

They denied me at the end after me selling my house. The underwriters ask dumb questions at the end which they should ask at the beginning they sell you the house before you're even approved. Me and me my living in a abnb. We should have been closing but got DENIED after all the hoopla.

My loan officer was great. Everything else about my experience with Lennar was abysmal. They lied/withheld information until long after they had my earnest money. They waited until after I paid $600 for a third party inspection to say that on top of the down payment, they wanted 2 months' worth of mortgage in my bank account, which somehow totaled $17,000 dollars?? The mortgage was going to be less than $2,000, so I have no idea where the $17,000 figure came from. I was told when I applied that all they would need is 30 days of paystubs from my new job after I moved.

They will steal your earnest money then refuse to give it back to you when you’re no longer comfortable giving your money to incompetent or intentionally scammy company. Their director of sales Cole ** blew off my fiance and I for 3+ weeks as we tried to get a hold of him but he is a complete bully and only cares about filling the pockets of himself and this company over helping young couples trying hard to make it in this difficult economy.

Thank God the house is nice. My experience with the Lending group was terrible. They wasted my time and tied up my cash. I was able to switch lenders and get to closing within 7 days. This may be one of the first time I truly felt singled out and possibly discriminated against. I am gainfully employed, have excellent credit and cash to close but Lennar continued to find ways to not help me. Fortunately I was able to engage a competitor with ethics and get the deal done. Had this purchase not been for my mother and she had not fallen in love with the property I would have walked away. On a positive note. The closing was pleasant the the Notary was highly professional and positive. He is not representative of the organization.