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Best Furniture Stores

by ConsumerAffairs Research Team

Updated on 07/23/2018

Furniture stores provide everyday essentials and luxe designer items. From brick-and-mortar stores to online-only outlets and everything in between, today's popular furniture stores have a completely different feel from the mom-and-pop specials of years past.

The sheer amount of vendor options is almost as important as deciding between oak and walnut. Taking the time to research furniture stores before you buy can help you protect your investment and ensure you're satisfied with your purchase.

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Compare Reviews for Top Furniture Stores Sort Most Popular Most Reviewed Best Rated
DirectBuy	Read 1241 Reviews	Membership is required to access this virtual clearinghouse’s wholesale prices on furniture, appliances, electronics and more. Shipping rates and return policies vary by products’ manufacturers.	toll freenumber (844) 874-2966
Guardian Protection Products	Read 588 Reviews	Offers protection plans that cover wood, leather and fabric components of furniture and mattresses. Also provides a selection of furniture care products to keep your furniture clean and polished with pricing starting at $12.	Visit Website
La-Z-Boy Furniture Galleries	Read 6446 Reviews	Large collections of classic and modern recliners, sofas, chairs, loveseats and accents. Reclining chairs start at $499. Free sample swatches and financing available. Purchase online or through authorized retailers.
Hayneedle	Read 898 Reviews	Sort by style and category when you shop online for home furnishings. Fulfillment centers deliver products of over 3,000 brands, including their own, at discounted prices nationwide. Sofas start around $300.	toll freenumber (844) 462-8325
Ashley Furniture	Read 2602 Reviews	This furniture store chain has pieces for living and dining rooms, bedrooms and home offices at showrooms and online. Some items come with free shipping and qualify for a limited lifetime warranty. Sofas start at around $400.
Wayfair	Read 4223 Reviews	Offers an extensive online selection of over 10 million items supplied by 10,000 partners. Find furniture and furnishings, from décor and accents chairs to beds and beds for pets. Pricing for sofas starts at less than $300.
IKEA	Read 1351 Reviews	The largest furniture store in the world offers functional home products at low prices. Browse at 37 locations in the United States or online through their mobile site. Delivery rates vary. Assembly is typically required.
Bob's Discount Furniture	Read 1323 Reviews	National furniture store offers a large collections of furnishings for homes and commercial spaces. Available at over 100 stores in 16 states and online. Copenhagen beds start at $299. Financing options available.
Pottery Barn	Read 970 Reviews	Shop this multi-channel retailer in-store, online and via mail-order catalog. Offers free design services, military discounts and financing for qualified customers. In-home installation available in some locations.
Jackson Furniture Industries	Read 387 Reviews	Furniture retailer that designs and manufactures comfortable and durable Catnapper recliners, sofa, sectionals, chairs and more. Products are distributed and sold by 2,500 independent dealers in the US.

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What features matter most when buying furniture?

Price

For many people, how much a piece of furniture costs has a major influence on what and where to buy. Keep in mind, though, that the price of a piece or set of furniture doesn't always correlate with the furniture's quality. You may be able to find great deals on quality pieces of furniture by strategically planning when you will shop.

Special offers: When buying new furnishings, look for discounts and offers. Buying several pieces at a time may qualify you for package discount. For example, when you buy a bedroom set, it might come with the bed frame, nightstand, dresser and chest of drawers, all at a single, lower price point. You may also see special offers during holidays and storewide sales.
Additional fees: Watch out for hidden service fees, including delivery charges, shipping and handling fees or processing fees if you're applying for store credit. If you want to match existing upholstery or order replacement cushions, there could be a fee for this type of service.
Quality: The quality and materials used to manufacture furniture can play an important role in pricing. For instance, solid wood pieces tend to go for more than pressboard and plastic construction. How long you intend to keep your piece of furniture and how it will be used will determine when you want to invest in a better quality piece of furniture and when it is ok to spend less on a lesser quality piece.
Season: Shop during the off-season to find great deals on quality items. Many furniture stores have their own sales schedule, but a general guideline is that indoor furniture is least expensive during the late spring and early summer, while outdoor furniture is least expensive during the late summer and early fall seasons.

Selection

Furniture shopping can be a time-consuming task. People who are unsure of exactly the style and pieces of furniture they want may want to look for a furniture store that has a large selection so they can find everything in one place. Those who have a more specific idea of what they're looking for will want to look into specialty furniture stores that match their style, taste and budget.

Styles: Some stores specialize in certain decors, such as modern or traditional, and matching your preferences with the store can ensure you don't waste time while shopping. A store that caters to college students is unlikely to have full size dining room furniture, while a high end furniture manufacturer may not carry apartment-sized pieces.
Color choices: Sometimes a different finish can make all the difference, so look for a store that carries multiple versions of pieces in store or has samples of the different upholstery and finish options. Many furniture stores can custom order pieces of furniture to match specific shades if the color you want is not housed in their in-store inventory.
Construction: Modular designs can fit a variety of rooms, while solid, traditional pieces may not fit through some doorways or around tight corners. Be sure to look for a wide selection of options, so you will be able to find pieces that fit, look good and function as desired.

Service

Service quality can play a big role in the furniture retailer you choose. In addition to customer service, it's important to buy from a reputable company that has clean products and reliable delivery options.

Bug free: Bringing a piece of furniture in the house also brings in anything living in the upholstery or packaging. This can range from paper beetles to bedbugs.
Timely delivery: When ordering custom or made-to-order furniture, delivery is not just a matter or shipping times. Wait times can be considerable, and a delay at the factory could set an order back weeks, if not months.
Customer service: Not every one is good at matching pieces and putting together a room, so a store with educated sales people can save you time and frustration when a room doesn't come together.

Shipping options

While not as important when shopping at brick-and-mortar stores, the available shipping options can be a major pro or con for online retailers. Even if you pick out your new couch on a showroom floor, you may still need to have your particular color choice shipped.

Speed: Estimated shipping times can vary from a few days to a few weeks, depending on the store and whether your choice is in stock. Wait times on imported or hand-crafted furniture are measured in months, so you may have to decide whether or not an item is worth the wait.
Haul away: When your new furniture is delivered, you need to figure out what to do with the old stuff. Some retailers might include free or low-cost haul away services, where they take away the old stuff for you and replace it with the new.
White glove service: Many furniture pieces need assembly or installation. Some retailers offer white glove service, which includes delivery and assembly, though you may be charged extra. Ask about your options when placing an order, as you may not be able to add on white glove service after your order has been processed.

Delivery options

Having your furniture delivered can save you time, especially if you do not have a large vehicle or the manpower to bring furniture home from the store yourself. Understanding a store's delivery options can help you narrow down the store you choose to buy from.

Delivery radius: Some stores only deliver within a certain number of miles, while others deliver nationwide. If ordering online, check the delivery area before spending hours shopping. If you are buying locally, this usually isn't a problem, although some stores do charge additional rates after going a certain amount of miles.
Curbside delivery: Delivery can mean different things to different stores. In some cases, furniture is only delivered to the curb, and you are responsible for getting it into the house. Check the terms before you finalize your purchase. You may be able to add assembly service on to your delivery order.
Fees: It's not unusual for furniture stores to charge extra for delivery, but prices vary widely. Some stores offer free shipping with a minimum purchase, and some items might have an extra fee based on weight.

Flexible designs

The birth of Pinterest and the increased interest in out of the box furniture ideas means that shoppers are often looking for very particular pieces. While you may not be able to find exactly what you want, a furniture store that offers flexible design options can help you get close.

Upholstery options: A different color or pattern can completely change a piece's look, and some stores let you pick from hundreds of fabric options so you can get just the right one.
Custom builds: If you have an awkwardly shaped space or need to accommodate the basketball player in the family, stores that offer customized sizing or custom-built designs can be a decorating lifesaver.

What are different types of furniture stores?

Specialty

These stores focus on one type of furniture, although they may sometimes have a few extra pieces around the showroom. Examples include stores that specialize in office furniture or beds.

Manufacturer branded

These are stores that specialize in just one brand of furniture. Options may be more limited, but it's often easier to get exact matches in color or finish.

Online

Furniture stores that only conduct sales online can often afford to sell items at lower prices because of the reduced overhead costs. Make sure you review the return and refund policies, though, in case a piece doesn't look the same in your living room as it did on the website.

Lifestyle

Lifestyle furniture stores are one-stop shops where you can find everything from beds and tables to linens and lamps. These are a good bet if you're looking for decor in addition to main furniture pieces for your home.

Who shops at furniture stores?

DIYers

This customer group may be looking for used or unfinished pieces they can make their own or easily "hackable" items like bookcases or dressers that can be used in nontraditional ways. Lifestyle furniture stores often appeal to this group.

Cost-savvy shoppers

This shopper is looking for a bargain, even if that means picking up a table that doesn't have matching chairs or taking an orange couch because it's $100 off. The scratch-and-dent section is the cost-savvy shopper's best friend.

Interior designers

These customers know exactly what they want and where to find it. They have confidence in their abilities to find just the right piece for a space and may prefer local furniture stores or online outlets that offer business discounts.

Luxury buyers

Luxury buyers consider their furniture an investment and are looking for solid wood and leather pieces that will stand the test of time. This demographic may also be more likely to shop at stores that offer extended warranties, cleaning or service plans.

What do the experts have to say about different furniture stores?

Members can conveniently browse thousands of furnishings for commercial offices, restaurants and bars, plus churches and temples. Their wide selection makes it easy to navigate many products very quickly.

This furniture manufacturer best known for their signature recliners also offers chairs, sofas, sectionals, bedroom, kitchen and dining room furnishings. Shop online or at third-party retailers across the United States.

Launched in 2002 as hammocks.com, this company has since expanded into one of the largest online retailers of home furnishings, décor and office furniture from over 3,000 brands, in addition to products by their in-house brand.

The largest specialty leather furniture store in the U.S.A. offers over 100 distinct furniture designs, 40 different leathers and 400 color options. Shop online or in-store at locations in Arizona, New Mexico and California.

Browse expertly curated collections of luxury home furnishings and décor online or at a flagship store in Manhattan. Membership is required for purchases. Collections are clearly organized and easy to navigate.

Services: Design specialists in-house for consultation services.
Shipping: Free standard shipping on orders over $100.
Delivery: White glove or to-the-door delivery services available in the continental United States.
Returns: If an item qualifies for a return, shipping and restocking fees will apply. Items marked Vintage are not eligible for refunds or exchanges.

Find quality sofas, recliners, sectionals, lift chairs, sleepers, accent chairs, cocktail ottomans exclusively at authorized retailers. Most items can be ordered in customized colors and fabrics.

GBS provides mattress and furniture protection services to over 200 mattress and furniture retailers across the United States. The company also manufactures sleep products under the brand names of Healthy Sleep Cool-Tech and Healthy Sleep Ultra-Tech, which include temperature regulating blankets, pillows, sheets and mattress protectors. GBS offers three levels of furniture protection plans: premium, premium with power, and premium with power, mechanisms and frames.

DirectBuy is a membership online furniture store that uses concierge-style consultants to make sure you find exactly what you’re looking for.

Online retailer with galleries in New York and New Jersey. Wide selection of quality furniture, with customizations available. Customizable upholstery. All major credit cards accepted.

This e-commerce retailer for home furnishings has brand partnerships with Joss & Main, AllModern, Birch Lane and Perigold. Shopping app is easy to use.

Guardian Protection Products was founded in 1977 and is owned by RPM International Inc., which produces specialty coatings and sealants. Guardian offers furniture protection plans in addition to several furniture protection products for consumers.

This retailer sells furniture directly to customers and specializes in furniture for small spaces. Popular items include couches, chaise sofas and sectionals. All frames are solid oak with 3 cushion construction options.

Shop living room, bedroom, dining and office furniture online or at Home Store locations in New York, New Jersey and Connecticut. Specializes in sofa beds.

Wide selection of designs that are both accessible and affordable. The company is continuing to franchise locations, and there are entire websites that are devoted to how to use their furniture in your home.

A large selection of affordable quality designs. Shop online or in one of their 600 stores across the United States.

Browse indoor and outdoor home furnishings and décor online or at stores across the United States. Free design services and credit cards rewards are available.

Selections for dining rooms, home offices, and kids’ bedrooms, plus mattresses, home décor and rugs. Family owned and operated for more than 60 years.

American Signature Furniture stores are concentrated mainly in the Eastern half of the country. The company offers traditional furnishings, as well as home décor accessories and outdoor furniture.

Restoration Hardware prides itself on being at the cutting edge of trends and technology in the furniture industry. The company mainly caters to luxury buyers offering a curated collection of historical reproductions and updated classics.

For over 80 years, this company has offered furnishings for living and dining rooms, bedrooms and offices, plus outdoor, lighting, rugs and décor.

New York-based luxury furniture retailer specializing in a curated mix of antique and modern styles of home décor and furniture.

Compare Reviews for Top Furniture Stores
West Elm	Read 214 Reviews	Offers home furniture and furnishing choices that strike a balance between aesthetics and affordability. Products are handcrafted from organic and sustainable materials. Pricing of a Stella Mid-Century Loveseat starts at $799.
GBS Warranty Services	Read 69 Reviews	This furniture and mattress protection company works with retailers across the US to provide three tiers of furniture protection plans along with protection for adjustable beds, area rugs and outdoor furniture.
Rooms to Go	Read 1877 Reviews	Offers an opportunity to shop online for furniture and furnishings in room setting fashion. It showcases elegantly packaged products under popular specialty brands at affordable prices at 150 stores and showrooms.
Aaron Rents	Read 921 Reviews	The lease-to-own offer is an enticing feature that lets customers enjoy comfort without breaking the bank. Featured items are traditional and contemporary furniture, functional appliances, electronics and recreational items.
Cymax Stores USA	Read 1787 Reviews	One of the largest online furniture stores featuring living room sofas and sectionals, kitchen and dining furniture and office desks, chairs, tables and cabinets. A Lifestyle Solutions Hartford Microfiber Loveseat sells for $375.
Raymour & Flanigan Furniture	Read 491 Reviews	Offers free design service to craft furniture in a style that matches your needs, taste and budget. It is one of the largest furniture retailers serving the Northeastern US with an extensive catalog and significant Web presence.
Nebraska Furniture Mart	Read 199 Reviews	Sells furniture, grills, exercise equipment and more. Partners with more than 5,000 suppliers and delivers to 47 states. Their low-price guarantee refunds 110 percent of the purchase price if you find a lower price elsewhere.
Williams-Sonoma	Read 226 Reviews	Features an extensive selection of quality kitchenware from elegant tabletops and exquisite pots and pans to BBQ sauces and rubs. It has partnered with popular brands to make shopping in style at its 230 stores a reality.
Value City Furniture	Read 281 Reviews	Affordable furniture for all parts of the home, in styles from traditional to contemporary. Full bedroom sets start at $1,000. House brands produced in the U.S. with optional 5-year warranties. Shop in store or online.
Macy's - Furniture	Read 528 Reviews	Features dining room sets, home décor and lighting, kitchen appliances and accessories, kitchenware and tableware, bed and bath essentials under hundreds of brands. Prices for Martha Stewart comforter sets range from $50 to $240.
Rent-A-Center	Read 1041 Reviews	Shop for furniture, appliances, computers and electronics by brand with flexible rent-to-own options at more than 3,000 stores operating in the U.S., Canada and Puerto Rico.
Mathis Brothers Furniture Stores	Read 49 Reviews	Offers everyday low prices instead of seasonal sales. Choose from 10,000 products, including dining sets from $400-$6,000. Available for pickup or in-home delivery from four locations in Texas, Oklahoma, California and Arkansas.
Restoration Hardware	Read 356 Reviews	Sells luxury items for the entire home as well as outdoor furnishings, lighting and textiles. Customizable designs. Items like media centers and dining sets start at $2,000. Products available online. Members receive discounts.
Jennifer Convertibles	Read 921 Reviews	Offers a wide range of essentials and accessories for every room in the home at low prices online or in-store. They also have clearance centers in New York and New Jersey. Financing is available.
Brass & Burl	Read 12 Reviews	Offers luxury items from the industry’s top designers. Stylists select high-quality indoor and outdoor products seasonally. Designer beds $575-$8,000. Custom orders available. Select items available for shipping around the U.S.
City Furniture	Read 256 Reviews	Provides south Florida and beyond with top name brands with sustainability in mind. Specializes in mattresses and bedroom furniture, with mattress sets starting at $300. Products for the entire home available in store and online.
Badcock Home Furniture and More	Read 220 Reviews	Stores around the Southeast offer affordable furniture, appliances and electronics in a variety of southern and timeless styles. Five piece bedroom sets start at $500, with options for all ages. Financing available.
American Signature Furniture	Read 178 Reviews	Shop in store around the country or online for modern to traditional home furniture, accents and mattresses. No money down financing available. Sofas starting at $350 and sectionals starting at $700.
Kane's Furniture	Read 486 Reviews	A traditional furniture shopping experience with a coastal vibe. Outdoor furniture sets start at $400. Offers a low-price guarantee. Stores serve the area of central Florida. Some items available for purchase online.
Ethan Allen	Read 396 Reviews	Specializes in timeless and luxury furniture for all areas of the home. Offers company-designed pieces, with dining tables and sets starting at $1,300. Some products available for immediate shipping across the U.S.
Havertys Furniture	Read 180 Reviews	Offers items for every room in a variety of styles. Products for both the home and office available, with desk sets starting at $900. Items can be bought online or in-store. Customers can also utilize professional design services.
Farmers Furniture	Read 134 Reviews	Has stores across the Southeast. Offers indoor furniture in a variety of functional styles. Mattresses, accents and appliances also available. Holds seasonal sales and offers in-store financing on most items.
Crate and Barrel	Read 81 Reviews	Provides luxury lifestyle brands and products for every part of the home. Offers eclectic and architectural products ranging in price from $50 to $5,000. Online design tools available, with free in-store pick up for most items.
AllModern	Read 36 Reviews	Focuses on the latest trends and must-have items for all areas of the home. Offers both affordable and high-end design options. Bedroom sets are $650-$3,000. Free shipping for purchases over $49 to the U.S. and Canada.
Bassett Furniture Direct	Read 292 Reviews	Offers artisan and custom furniture for the entire home. Specializes in wood furniture built to last in timeless styles. Wood beds start at $1,000, with matching chests and wardrobes starting at $800. Some items available online.
The Room Place	Read 125 Reviews	Offers total room furnishing. Fully coordinated room sets designed by professionals. Five-piece bedroom sets start at $500 for queen size. Serves customers in store throughout Illinois and Indiana, as well as online.
Klaussner Furniture	Read 49 Reviews	Makes and sells indoor and outdoor furniture in multiple finishes and styles. Offers seating, leather furniture and bedding. Focuses on fast delivery and making custom orders simple. Products sold at stores across the country.
England Furniture	Read 27 Reviews	Offers living room furniture in contemporary, casual, country, rustic, traditional and transitional styles at a moderate price point. Products made in the U.S. and available at furniture retailers across the country.
Regency Furniture	Read 49 Reviews	Supplies Washington, D.C. area with premier retail furniture for the entire home. Living room sets start at $900, and entertainment centers start at $470. Shipping available to Maryland, Virginia, West Virginia and Pennsylvania.
Furnitureland South	Read 81 Reviews	Large showroom in Jamestown, North Carolina offers over 500 name brands with a low-price guarantee. Shoppers can use personal design experts in store, and some items are available for purchase online. King beds start at $800.
Marlo Furniture	Read 141 Reviews	Serves Washington, D.C. area and beyond with furniture for indoor and outdoor spaces. Also offers mattresses and home accent options. TV stands an entertainment centers starting at $200. Home delivery and financing available.
Route 110 Home Furnishings	Read 30 Reviews	Offers more than 50 name brand furniture lines both at its Long Island store and online. Products for all areas of the home available in a variety of sizes and price points. Offers a custom design center and online price quotes.
Hampton Bay Patio Furniture	Read 500 Reviews	Offers outdoor living products in a variety of styles and materials. Five-piece patio sets start at $280, and sectionals start at $400. Can be picked up in Home Depot stores nationwide or ordered online from Amazon.
Arizona Leather Interiors	Read 50 Reviews	Custom, luxury leather furniture designed in traditional to ultra-modern styles. Over 100 designs available in various colors and types of leather. Sold in stores in the Southwest U.S. Financing available for certain products.
Courtyard Creations	Read 100 Reviews	Brand features modern styles designed for outdoor spaces of any size. Products include dining sets, outdoor sofas, outdoor sectionals and tables. Patio sets available for under $300. Sold at major retailers and online.
Slumberland Furniture	Read 81 Reviews	Offers furniture, mattresses and decor for all parts of the home in a variety of styles from traditional to modern. Bedroom sets start at $350, and king size mattresses start at $250. Online shopping and free delivery available.
Modern Line Furniture	Read 21 Reviews	Creates custom looks for hotels, restaurants and other commercial settings. Furniture is modular by design and made in the U.S. Lounge seating ranges from $1,000 to $6,000, and bar stools start at $50. Some items available online.
Huffman Koos	Read 424 Reviews	Offers indoor furniture in many styles, from classic to chic. Both fabric and leather furniture available, with sofas starting at $850. Stores are located in New York and New Jersey, with many items available for online purchase.
Simplicity Sofas	Read 79 Reviews	Offers handcrafted sofas, sectionals and other seating options. Company specializes in furniture for small apartments and tight spaces. Orders can be customized. Apartment sofas start at $1,650, and delivery is available.
Martha Stewart Outdoor Furniture	Read 1625 Reviews	Brand offers outdoor living items in timeless styles. Items include patio seating, dining and accents in several patterns and colors. Sets start at $450. Products available at major outdoor box stores and through online retailers.
Thomasville Furniture	Read 94 Reviews	Offers a mix of classic and modern styles for the bedroom, living room, home office and kitchen. Also offers cabinetry for the kitchen and bath. Products can be viewed and customized online and found in stores around the country.
Broyhill	Read 132 Reviews	Name brand provider of traditional furniture for the living room, bedrooms, dining room and kitchen. Offers custom seating options at a variety of price points. Products available at retailers around the country.
UV3 MasterGuard	Read 27 Reviews	Furniture and home item care brand. Provides maintenance and care beyond that of a typical retail plan. Offers products to care for leather, fabric and wood furniture, as well as moving materials and kitchen cleaning items.
Beck's Furniture	Read 31 Reviews	Offers home furniture, mattresses and decor in a variety of styles from more than 40 brands. Northern California stores offer a low-price guarantee for 30 days after purchase. Dining sets start at $230, and financing is available.
American Furniture Galleries	Read 37 Reviews	Provides Northern California with discounted furniture at four store locations. Offers items in several name brands for all rooms in the home, as well as outdoor living spaces. Full entertainment centers start at $1,000.
Chair King Furniture	Read 9 Reviews	Specializes in casual outdoor furnishings. Products include patio furniture, decks, pools and grills. Outdoor dining sets start at $400, and fire pits start at $200. Items available in 18 Texas stores or online with home delivery.
Colortyme Rent-To-Own	Read 21 Reviews	Offers rent-to-own products for all areas of the home. Items available include furniture, appliances, computers and electronics. Products can be leased or purchased, and no credit check is needed.
Cook Brothers Furniture	Read 5 Reviews	Offers a large selection of items in a warehouse club store setting. Shoppers can purchase in store in Chicago or online for most items. Sells everything from furniture and appliances to food. Financing available for large items.
Lacks Furniture	Read Reviews	Serves southern Texas and beyond with 11 stores. Offers home furniture in styles from contemporary to rustic. Four-piece queen bedroom sets starting at $700. Online shopping and delivery available to some areas.
Logan Furniture	Read 11 Reviews	Offers furniture for all rooms in the home as well as outdoors. Sells a variety of designs from more than a dozen name brands. Styles from traditional to modern. Living room sets start at $600. Financing and layaway available.
One Kings Lane	Read Expert Review	Launched in 2009 by two female entrepreneurs. Focusing on home décor, this curated deal site is for consumers to shop, get inspired, find their favorite home and lifestyle brands, and discover new ones.
Berkline Furnishings	Read 7 Reviews	Out of Business Berkline Furnishings, owned by Ashley Furniture Industries, Inc., is a company that is known for making living room furniture. They make high-quality sofas and chairs, in addition to other stylish living room pieces.
Stainsafe	Read 66 Reviews	Out of Business Balta Broadloom sells Stainsafe carpets, which are soft, durable and stain proof. The carpets are not treated with chemicals and have fibers that reject moisture. The company offers extended warranties running from 10 to 20 years.

Disclaimer

Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.