AllModern Reviews

I recently bought a 15” natural wood taupe nutcracker for my young grandson to crack nuts. The mouth is too small to crack pecans but will probably crack peanuts in their shells. When it came it was only 10” tall. Please measure yours!

Guys, make sure you don't buy anything from them. They keep rejecting my 1 star review where I complain about the quality of the product showing the photos of it. Don't trust a website that manipulate their reviews.

The bed frame looks sturdy. It was delivered on time and easy to put it together. It's like as described, except that the Caramel color is much darker than in the pictures. The photos on the website were not accurate. They took the pictures off the website as soon as I contacted them questioning about the color. Customer service was nice but not efficient or helpful. I don't recommend anything from a website that we can't trust.

We bought a $2380 bed from AllModern. It looked good. We shortly regretted our choice. The slats came out of place, and the entire support depends on a few cheap, tiny screws that easily break off and prevent you from using the proper screw holes. Other supports bent. The sides of the bed kept falling off. It became clear that this is a cheaply constructed bed with a nice veneer. We thought that a $2380 bed would be solid, not an Ikea-level bed. This wasn't the bad part!

Horribly long to get my order, it's been 3 months and still not received it. I ask for a refund and they just never answer. The advertisement was about a clearance and the reply that my order is currently made... how can you have a clearance sale when the objects are not made yet.

I ordered a coffee table and was told via text 4 times my coffee table wasn’t out for delivery. I tracked it via FedEx and received information and delivery times each day only to have no delivery. Upon calling customer service on day 4 I was told “to have patience” and that my table should be delivered. If not, they would open an investigation and have an answer in 4 days and either replace the coffee table or give me a refund. The next slap in the face was the offer to give me a 10% coupon for a future order…which is not happening and the same amount I could receive off anytime for simply providing an email or signing up for text messages. Absolutely unacceptable and you should avoid this company altogether.

Sold me a broken chair. Then sent me two replacement chairs in the WRONG color. When I asked them for the correct chair the third time they told me I was out of warranty. Shameful. I will never order from them again.

Shady pricing practices. Bathroom vanity was on sale for $520 in early July, then went back to full price of $580 early August, no big deal. I go to order it and see the base price is now all of a sudden $660, and it is "on sale" for $620 - literally overnight. I reach out to customer support just to be told, "Tough luck, we reserve the right to increase prices without notice and no, we will not honor the price of which you have a screen shot from just 1 day ago." That is super duper shady and not right. I will not be ordering from AllModern, that's just so transparently wrong.

One of the most unprofessional customer service experiences I've ever had. Misleading, dishonest, and lacking transparency. If any issues arise, you're left in the lurch. Think twice before placing an order.

Beware of AllModern! Getting items delivered has been a total nightmare. I ordered a media cabinet that was delivered but damaged and I'm still yet to get the replacement. I ordered a bed and we are now on our 4th delivery attempt. I've made plans to stay at home 3 separate days and each time nothing is delivered. AllModern keeps rescheduling my delivery but something always happens. Now I will need to stay home another day and keep my fingers crossed they will deliver. Buyer beware.