AllModern Reviews

Shady pricing practices. Bathroom vanity was on sale for $520 in early July, then went back to full price of $580 early August, no big deal. I go to order it and see the base price is now all of a sudden $660, and it is "on sale" for $620 - literally overnight. I reach out to customer support just to be told, "Tough luck, we reserve the right to increase prices without notice and no, we will not honor the price of which you have a screen shot from just 1 day ago." That is super duper shady and not right. I will not be ordering from AllModern, that's just so transparently wrong.

One of the most unprofessional customer service experiences I've ever had. Misleading, dishonest, and lacking transparency. If any issues arise, you're left in the lurch. Think twice before placing an order.

Beware of AllModern! Getting items delivered has been a total nightmare. I ordered a media cabinet that was delivered but damaged and I'm still yet to get the replacement. I ordered a bed and we are now on our 4th delivery attempt. I've made plans to stay at home 3 separate days and each time nothing is delivered. AllModern keeps rescheduling my delivery but something always happens. Now I will need to stay home another day and keep my fingers crossed they will deliver. Buyer beware.

They are a horrible company. They sell cheap furniture with a high price. Also when I tried to give a one star review in the couch that I bought 2 months ago and already broke it said that the review is under review which I'm sure they won't publish it.

We've purchased a couple of other items from them in past few months for our new home. Be prepared to wait a long time for delivery. Last item (shelves) we waited 8+ weeks, then they shipped wrong color. Now waiting another 4 weeks.

When I selected my product online it clearly said two items and is why I selected it. I received one. Customer service was indifferent and rude even the supervisor. I was told I had only selected one item which is not correct. It was a set of two. I know what I did and selected. I looked at these pots and priced them for a few days. I was clear on one pot or set of two. They were unwilling to admit it may have been their system. Now the item is more to purchase again and it was cheaper in a set and no accommodations to work with me. They have absolutely no concern you. I will never buy from this company again.

Please think twice before purchasing furniture from ALLMODERN. Sharing my experience to help others and hopefully educate Wayfair so they can actually do something to help prevent this experience from happening to other customers. I placed an order for the Barclay bed September 2023. The bed comes with white glove delivery/install service as part of the purchase. I received an order confirmation and a few weeks later was sent a note to schedule delivery/install. This part of the process worked well and then the nightmare began the day the product was to be delivered.

We were told furniture would get delivered a few days after order date. Three weeks later still no update on delivery date. Even cust support can't give an update. We will never buy from AllModern again.

Please do not spend your hard earned money on bathroom vanities from this company. They frequently "change" manufacturers when something gets enough bad reviews to trick consumers. It's still the same item under a different name. We bought a Haoqi 36" W x 22" D x 34" H Single Bathroom Vanity, which is now sold under the brand name Dondi, and yet it's the same item. Conveniently, we can no longer review it because the "one we bought is no longer available". And yet, we've had it for less than a year and it's already breaking, veneer is coming off, etc. But they change the name and "manufacturer" of items frequently so you can't review items once they start to disintegrate less than a year later.

I ordered some furniture as an unregistered buyer and thus manually entered my name, address, etc. Several years ago I purchased something from Wayfair, which apparently owns AllModern. Without my permission or warning me, my AllModern order was linked to my old Wayfair account and the information I entered was changed to match the information on file at Wayfair. Consequently, all correspondence was sent to my old email address and the furniture was sent to my old address -- two states away from where I currently live. Nearly three months later I have yet to receive a refund, even though the furniture was returned to AllModern.