Aaron Rents

I been a customer for a Bloomfield NJ store since opening 16 years ahora and I always pay more than 25,000 dollars, but few months ago I ask the Store to run one month into the end of my current contract because I been sick and in very bad economical situation and apparently they did but they did not, later on I continue to pay but now for them I owe money. They keep calling, send messages, also in the apps saying that I owe money. They coming here leaving open papers, exposing my privacy to others visit me is horrible. Telling me that they will coming for my stuff is so embarrassing.

Forget that this is a predatory company that preys on the poor with interest rates to rival pay day loans. I have leased a dresser from them, and thought I'd look into a coffee table. I found one I really like for a little over a grand that looked great. I thought I'd look it up to how much I could buy it outright for. So I copy pasted the name of the table. Guess how much it was on Amazon for. $175!!!! Guess how much the monthly payments for a year and a half were. $125 That's right. Aaron's wants $1500 if you ride out the entire lease. For $50 you save yourself $1325. Gross!

On 8/11/2022 my wife purchased a desktop bundle for me through Aaron’s, the delivery date was scheduled for 8/16/2022. On the day of delivery my wife had an appointment for our baby and left all the information with me to handle the situation for delivery, they stated that the person only needed to sign and be 18+ so that’s what I did upon delivery. 2 minutes later they took it back. We tried to reschedule the delivery and provide PHYSICAL proof of Identification, and they refuse to release the product to us, they refuse to do business with us, they refuse to close our lease out. I just want my product . The manager was VERY rude. Continued to talk over me time after time again. I want my product or I will be escalating my claim until I feel like it’s been taken care of.

The computer is very cheap construction. All the important parts are not made gaming. They sell you a gaming computer but all parts inside are not gaming system. Graphic cards not for gaming. Power supply not gaming. System RAM not for gaming and then finally you can't use it because there is no cable to connect your graphic card. The graphic card that they give you use the motherboard power to function. That is like overpower for the motherboard, so I only wish to find the way to sued them for fraud, so if there way and someone know let me know please.

Recently bought a stove from Aaron's. The oven quit working and it took six months before they sent someone out then said they won't repair it. Now two of the burners quit working and then oven door spring that holds the door down flew out and the glass shattered. They're blaming us for all this. They won't make the repairs and still wants us to pay and won't take the item back. I will never buy anything off these people again. What a rip off and a waste of money. I had to go buy a new stove.

For awhile while renting my products I’ve used the online payment portal and EZPay option to accommodate my finances. I am currently almost done paying for my items and now the staff in McComb MS are saying that portal isn’t “in real time” which is making me behind on payment. I fail to believe that because I had recently had something due 5/14 and I check the next day. It’s saying for the same item I’m 2 weeks behind on they are adjusting something they had no business doing and it’s really pissing me off. After talking to a staff member I asked her what am I due for next and how much. She said 63 dollars and it's due June 1st which is the same thing on the portal. Not only that they are charging me a late fee for something they changed. I really hope someone from corporate sees this.

I have been with them for 2 years I go to make my second to last payment and Kim took two payments out of my checking account! When I went to the store she was so rude and nasty telling me my bank is wrong! The payments were run two different ways back to back and I have to have my bank deal with it! Kim would not even look at my bank info! I’ll never deal with them again.

I have been a customer of Aaron's for several years now and never had any issues until recently. I contacted them regarding a sectional I was renting and informed them that the fabric on the couch cushions were starting to unravel in random spots. A story employee verify story by say she has the same couch and she is also having the same issue. However the store manager was not in that day and I was asked to call the next day which I did. I spoke with the manager, explained my issue, he said the employee told him the same thing about hers and we made arrangements to have another couch of different color and fabric ordered and delivered to me. I was told it could take up to a week for it get delivered to the store and then delivered to my residence. He told me that they would let me know when it comes.

I paid off a mattress, furniture set, and PlayStation 5, and they didn’t want to do another lease agreement with me online. What a slap in the face for the customer! From now on I’ll stick to Affirm and never do business with them again. Everyone reading this use Affirm. They are on all major retailers and charge way less interest than Aaron’s. You’ll thank me when you see how much cheaper both payments and interest is. Also, to top it off I did the online application and they approved me for $565 in leasing power just to deny me!! Really!

This is my first and last time purchasing furniture from Aaron's. First, they use the excuse of Covid for not putting together the furniture, yet they charge almost $100 for delivery and "setup". Second, the furniture is cheaply made meaning they use particle board for most of it and when we put the dresser together and went to move it, one of the legs just came off because of the cheap particle board on the bottom. Just horrible. Do yourself a favor and just save up to buy real furniture instead of paying an arm and leg for cheaply made furniture. Just shows you that it pays to have good credit!!!!