Aaron Rents Reviews

I ordered a washer and when I was called to schedule delivery I was told Friday. They never showed. Called them and rescheduled for Tuesday by 2 pm. They never showed. Called them again and rescheduled for Wednesday by noon. They never showed. Called again and they wanted me to wait till later or reschedule. I told them to forgot it that I will go somewhere else. I wouldn't refer them at all.

For me it's been pretty well. It's just that my speaker was having minor issues and I asked them if they can repair it and just got, "My manager is not in so I don't know if we can repair it." I was just on my last payments and I just wanted to see if I can get it fixed one time before keeping it and that just kinda bothered me because I wasn't feeling good about the repair service before keeping my item so I just returned it and said I'll pay for any damages.

TERRIBLE!! Aaron’s put derogatory information on my excellent credit report which caused it to drop 60+ points. I have NEVER bought anything from Aaron’s!!! I’ve called their corporate office several times to get it resolved and talked to the most rudest people ever only to have them turn it over to a collection agency and told me it’s now my problem. In order to submit this review I had to give 1 star.

I love renting from Aarons furniture, great quality and definitely worth every penny and all the items are amazing since.

Don’t buy anything from the Jackson Mi Aaron’s store. They have been double-charging me every payment. They changed my account fraudulently. They did not have any permission to take funds out of my account but didn’t anyway, even though I took my bank card off their file. I went into the store today. I was treated rudely and told I was an idiot and the problem was with my bank, not them. I have been with my bank for over 10 years, never an issue until I started renting from here. I have never been late on my payments, and a good customer. Save your money cause you can get the same thing 4 times less than you're paying at other companies. Now I have overdraft fees and bounced payments due to them taking double and triple payments out of my account without authorization.

Our experience with them has been nothing but one long headache after another. Ever since we first started doing business with Aaron’s, there have been issues every single time. It started with a washer and dryer that took forever to be installed properly. Not even seven months later, the dryer quit working. We called for service, got the usual runaround, and waited weeks before they finally picked it up. They left us with a “loaner,” which also didn’t work — yet we were still expected to keep paying for the broken dryer we couldn’t even use. After nearly two months of waiting, we finally got our repaired dryer back, along with a living room set my wife picked out. When we decided to return that living room suite, it turned into another circus. It took them almost three months — and countless phone calls — before they bothered to come get it. Every time we called, it was like no one at that store had a clue what was going on.

I’ve been with Aaron for years: And would consider myself a very loyal customer. I purchased a computer from them a year or so ago. It stop working about 7 months into my 1 year agreement. I returned the computer to be repaired while still paying for it only to get lies & deception from the store manager. She told me every time that I called to check on it that it would be ready next week until I spoke with another store representative to find out that they never sent it off to be repaired or never made any attempts themselves to repair it. I’ve been with Aaron’s in Jackson, MS now on and off for at least 6 -7 years only to get a very nasty response after the lies ran out and they had no more excuses for their negligence. I will never purchase another item there and would urge others to do the same.

I bought a king-size Evolution bedframe with lights built in the headboard, mounted in it. They fixed the headboard while I was still paying on it but as soon as I paid it off the cheap metal frame breaks and according to their fine print I have a limited window to get things replaced but I call the store where I started the agreement and the gentleman I talked to basically said, "Oh well, it's your problem now," even though in their fine print I have a 60 day limited window for repairs. Don't buy an Evolution headboard with lights in it cause it's not worth it.

The fact of the matter is, a couple of weeks ago, a member of the errands team came by and picked up my laptop. I was which I was renting, I thought at 1 time, I wouldn't be able to afford it, but unfortunately, when I decided I'd ask him if I could. If they can come and drop it back off to me because I had already made a full monthly payment, and I asked him if I could get back and they kept leading me on Making me think I was either going to get out my laptop back or I was going to get a tablet, come to find out one of the members of the of the Team look at the time themselves without checking with me or they they talk to my sister, they said something about having a problem. The only thing is, they had no one, not even neither manager will or the lady that promised me I'll get something back. I never got something back in return. I think Aaron is one of the worst companies in the country.

This place is awful. I had gotten a couch and a washer and dryer from them, I just recently paid off my couch we’ll they took my last payment and put it on my washer and dryer so I “had to pay more on my couch.“ I didn’t and will not be. The manager didn’t even ask me. They also charged my mother's card without permission and they harass me on a daily basis. Please don’t buy anything from them. If I could give no stars and write a review I would