Aaron Rents Reviews

My name is Luis **. I am a forever live customer with the Aaron’s furniture store located here in Orlando Florida off of Semoran Boulevard. I like to congratulate the entire staff in the store at Semoran. Myra and Leticia and Noel are very compassionate and demonstrate due diligence for their customers. Leticia went above and beyond and delivered my speaker to my house. This is something she did not have to do. I am forever grateful.

Sal, at Aarons in Athens, Tx was amazing. He took care of me and my needs way beyond my expectations and made multiple suggestions I had not even considered!! He was a true blessing on a day that started out badly, as our dryer went out. Then, on top of everything else, he stepped up further and delivered it the same day and made sure all was working before leaving. And his assistant was amazing, too!! All were super knowledgeable and so very courteous and helpful!! Jessica, in the office, was also super courteous and knowledgeable!! This entire experience was so very worthwhile!! I wished I’d have used them before and I guarantee I will continue to do so and I highly recommend them to anyone with needs!! I’d give them more than five stars if I could!!

I been coming to Aaron's since 2011 and it’s 2024. I would say great quality my whole entire house has all aarons furniture in it and electronics. The two gentleman just delivered my sectional and I love it. They was very polite and respectful people. I will be purchasing the rest of my bedroom set pieces once I get my tv and sectional paid off in the living room. Thanks for being a great company.

First off I'd like to thank James ** for working with me and finding the right couch I needed. Hurt my back and was needing a new firm mattress which he told me it would be in next week but managed to get it to me the same week I had ordered it online. Rick and Brandon the delivery guys were nice enough to take the old couch out and the old mattress out with no complaints. The people at this company works as a team and make sure when they deliver your furniture or whatever they're delivering not to bang up your furniture on walls exedra. Oh by the way the couch is very comfortable Ashley's Furniture. I know some people say why should I shop at Aaron's, it's overpriced, it's no difference if I used a credit card and paid interest on it. Thanks ** family.

I’m truly grateful for my professional experiences and fondness of Cassandra at the Promenade location. The very 1st time I spoke with Ms. Cassandra up to now has been amazing. She enables you to feel comfortable about your experiences with Aaron’s as well as the products and services you receive. I started out with a washer and dryer and as of today a home computer system. Thank you Cassandra for your warm and supportive personality. You have made a wonderful impression in my life. IB

I bought a washer and dryer set. Not even a day after the first small load the dryer quit. Yes after 1 load. I got a loaner till mine was to be fixed. It has been 6 months and I'm paying for something I don't even have. I hope you have better luck with using them. I personally don't recommend this company at all because they don't hold up their own agreements.

My sofa and dryer were delivered today and Chad and Garrett were wonderful. They were friendly and very efficient. They helped with my old dryer and moved it out of the way. Went above and beyond what they needed to do.

I have contacted Aaron’s multiple times about the quality of my couch. They denied helping me by sharing I don’t have insurance. The employees at front desk and manager are rude and unprofessional. I called the lady a few times in late Nov/Dec about hardship and she never notated my concerns and situation. The manager told me that me calling doesn’t change anything and they can’t put that in the system. He said, “we will continue to call you everyday and will show up to the house if we have to. I’m wondering who is the “we.”

I am a customer of the Saraland Alabama store and I have never been so disgusted in a company as I am with this particular store… The “manager” Timothy was absolute TRASH! I purchased a washer/dryer set from this store 4-5 months ago and the Dryer went out… Yes! ALREADY!!! So I call and request that they replace it with a new dryer and it all goes to hell from there… We were told a technician would come out to evaluate the problem so we scheduled an appt with said tech. Then, surprise! They never showed up.. And didn’t even bother to inform me until after the scheduled time had passed..

I had been renting a sofa and big screen TV from Aaron's for some months and got where I couldn't afford to continue making payments so I called and asked them to come pick up the stuff and stop taking payments from my checking account because I was set up for autopay. They told me it would be a few weeks before they could come get the stuff which made it the 10th of November when they scheduled the pickup time for.