Aaron Rents Reviews

Today, my husband and I moved into our place. Since we’ve been married, we’ve relied on Aaron’s to furnish our moves. This time was no different. The level of customer service, from start to finish, was nothing short of amazing. Ron and his team, ensured we had everything we needed. John, called to confirm the delivery, and was flexible with the time change. When the guys arrived and realized they had to climb some stairs, no one was upset. They pivoted, and moved with precision. Devin and the other young man (sincere apologies for not remembering his name) made sure everything was set up perfectly. I couldn’t ask for a better set up during a crazier day. Thank you Aaron’s for ALWAYS coming through.

I can honestly say I'm ok with my purchase of my new stove from Aaron's. I've been ok with several things but I like my range and that don't matter which switch I turn on all of them work. My sons say it's kinda of a fancy stove. But online was easy and the price was ok too. Online makes things really easy and less difficult. Just wanted to say Thank you for good merchandise.

I can't say enough, how grateful I am for the exceptional service I received at this store. I want to give a huge shout-out to JJ for taking so much time to help me find furniture for my new apartment. I was sleeping on a air mattress and one outside chair to sit on. He worked with me to get my home furnished on my budget. Thank you Jesus for the clearance area. I highly recommend this store. I left feeling so blessed. Again, Thank you JJ.

Well my first experience with Aaron’s wasn’t that great. I’m sorry. Well I and I ended up returning both items that I had purchased through them or was renting from them at the current time I was 100% disappointed but over the past year I had went into their store again and I saw a beautiful pair of lamps and I filled out an application on their computer and put down my first payment. I bought those lamps and the manager at that time was very friendly and very helpful. He had one of his employees. A very nice lady helped me. She removed both of the lampshade and wrapped them both very carefully and he told me he usually doesn’t do this. It's against Company policy or she supposed to deliver them instead, but he let me get them with me. He was very kind.

I want to let Antwoine and Henry, deliver my washer and hook it up with no problems. They also made sure I knew how to operate the wash machine. Great Job! I have been with Aarons for years and they have always been fair in everything. If I had to choose I would choose Aaron's over anybody. Great customer service, answer all your questions, and most of all the staff, so friendly and kind. Marilyn

The fact of the matter is, a couple of weeks ago, a member of the errands team came by and picked up my laptop. I was which I was renting, I thought at 1 time, I wouldn't be able to afford it, but unfortunately, when I decided I'd ask him if I could. If they can come and drop it back off to me because I had already made a full monthly payment, and I asked him if I could get back and they kept leading me on Making me think I was either going to get out my laptop back or I was going to get a tablet, come to find out one of the members of the of the Team look at the time themselves without checking with me or they they talk to my sister, they said something about having a problem. The only thing is, they had no one, not even neither manager will or the lady that promised me I'll get something back. I never got something back in return. I think Aaron is one of the worst companies in the country.

This place is awful. I had gotten a couch and a washer and dryer from them, I just recently paid off my couch we’ll they took my last payment and put it on my washer and dryer so I “had to pay more on my couch.“ I didn’t and will not be. The manager didn’t even ask me. They also charged my mother's card without permission and they harass me on a daily basis. Please don’t buy anything from them. If I could give no stars and write a review I would

My name is Larry **, it's sad that they harass you with attorneys for being late but you're paying late fees and then threaten you to pick your merchandise up. They call you back to back. You mean to tell me if you're a week late they wanna repo equipment so why are paying late fees for them not having a grace period? I don't know if I will be in Aaron's again once I pay this account off and I have purchased there before. Not anymore.

Total chaos. Too many hands in a empty cookie jar has everything all screwed up. So not a way to do business.... so much is wrong. I truly regret doing business with this business.

I have been a customer of theirs for over 10 years. I called on January 20th 2026 and ordered a mattress with foundation. I was told it would be in a week later. I called a week later and it was not in the system. So I called again on January 30th 2026 and was told that the bed that I ordered somebody else that works in the store sold it. Now my grandson has to still sleep on the floor because nobody in that store talks to each other nor do sales people look to see on the system that it was already sold to another customer that ordered it a week prior. When I pay off the stuff I have with them now I will be going to Rent-A-Center, I don't care that I will pay more money. A customer for over 10 years they screw over. How many others has that store done that to. You're not worth my time anymore.