Houzz Reviews

I first learned about Houzz probably through the internet, and I decided to download the app. I liked Houzz because it seemed to provide a lot of good ideas featuring high-end products I could trust, thanks to the detailed pictures and layout. It made shopping enjoyable as you could click on items, like maybe a lamp, and see the manufacturer details. I had just purchased a new home nine months ago, so I was in the process of decorating and getting ideas.

We did a home rental and we've gotten good information and assistance from our builder and designer as far as some good places to outsource and purchase products from. They've used products and have had good experience themselves with it. I had a really trusted source to go to. They're working for you and that's what they do for everyday life as their job and for them to refer or recommend someplace. Whatever they'll say holds a lot of weight. Our experience has been great. I love the things that we've purchased and if there are ever any issues, they've been handled. For me, it was about getting a quality product in a convenient way and being able to have confidence in that quality and in the competitive pricing. I also really like that there are a lot of articles and reviews and information in the general market or area of house renovation, design, and what's in style.

I saw Houzz in an advertisement on the internet and I liked their pricing. I ordered the product based on the picture and it was what I wanted. But when I got it, it was not what I ordered. The picture did not match what I received. If the picture would have matched what I got, then I would never have bought it. The cushion where you sat on was only three inches thick. If you look at the picture, it shows a six-inch cushion. It's fine for people that don't weigh as much as a man does but I'm probably about 240, so sitting on this thing on that thin cushion was uncomfortable. You might just as well sit on a concrete bench.

I've been on Houzz for 10 years. I was an avid magazine page-puller, taking ideas out of House Beautiful and Southern Living. I found I could do it digitally on Houzz, going through the pictures. When we were renovating a lake house, I went through there and found all the pictures that I wanted my house to look like, and God blessed me with the contractor that I found on Houzz, Lisa with Lake Living Design and Construction.

I was searching on the internet then I saw that Houzz has more contemporary modern kind and smaller sizes of vanities, and things that I needed for my bathrooms. So, I ordered from them for the first bathroom. I really liked what I bought so I ordered again for the second bathroom. I purchased bathroom vanities twice from their website for both bathrooms' remodeling.

I was a customer (contractor) with HOUZZ for two years until Feb 2025 when they decided to layoff my account manager. They never made an effort to assign anybody to me before my subscription membership expired in mid Feb and when they did 5 weeks later, they wanted me buy another subscription at 2000% increase because of their new policy for new accounts.

I purchased some patio furniture cushions from Houzz after coming across them on the internet. My entire transaction was conducted online. Using their online tool was smooth. The cushions I bought for my deep seating furniture have been great. While they were a bit pricey, which I feel is just the nature of such items, overall, I'm pleased with the purchase. I would rate the product and my experience as excellent.

I like the products from Houzz and I recently purchased beautiful stained-glass lamps. The lamps had a lovely design with cast iron accents. The website was very user-friendly, making the shopping experience enjoyable. I'm highly impressed with the quality of Houzz's products. I would definitely recommend their offerings to friends due to their high quality.

Take my advice and stay away from Houzz Pro. The website and communication system is terrible. The Houzz customer service is terrible and when you try and cancel they make it impossible. I have been a member for one year and have spent many many hours adding photos with not one good lead.

Very disappointed with this company!!! We hired this company to help us get additional work and all they did was charge us a outrageous monthly fee and send us dead leads. It's like they make the leads up to keep you interested. I would not recommend this platform whatsoever. Instead of helping out our company they cost us money with continued broken promises.