Rent-A-Center Reviews

The Manager GG was mistakenly ridiculed on my email page through AI generated corrections response. Anyways I've had the Greatest experience doing business with RAC and g gig, that's been overly gracious by allowing me a extra couple weeks to pay my bill, I thank you guys... Miss ** you are a real gem. Thank you for making me keep my word. Only if I'd have been two years earlier... The store is in Panama City, Florida on 15 Street.... Thank you, guys. See you soon.

John & Kenney were fantastic. Got me set up in about 10 minutes tops for a complete bedroom set. Their customer service skills are above expectations. Do not hesitate to get started.

(508) 580-1538. Ask for ** or Manager. You won’t be disappointed.

** from 106 N University was great and very fast at putting up our bed and sheet. I will recommend anyone to go to their to the location to get anything that they need.!!

I rented a computer about five or six months ago, and it broke down approximately 17 days ago. I requested support, they came but didn't take the computer, said they would return the next day, and they didn't, so I had to take the computer to the store myself. I messaged the technician, and he was very helpful, but then there were complaints because I pay for insurance for this computer, and the company guidelines state that if you pay for insurance, you are entitled to it.

Very poor customer service. Nearly threatening language like "It would be in your best interest to." Collection tactics teetering on the edge of being illegal. Especially if there are no trespassing signs in the yard and no soliciting signs. Our county has an ordinance that specifically says if there is A sign that says no soliciting and no trespassing they are not to knock on the door.... period.

Bad Behavior on workers and Management. Overpriced items just to make Commission for themselves. Don't want to work any thing out when you lose your Job. They keep showing up at your door. Find a lawyer and you can sue them for Harassment Charges.

The new manager at this store is very rude and does not have good customer service skills at all. Please don’t go to this store, they are very unprofessional. I was 2 days late, which I pay my bill all the time. They came to my house banging on my door hard which made my neighbor think someone was breaking in. She called me and told me they was ringing my bell a lot and banging on my door, screaming my name out, calling reference, talking about they about to put me out just lying, they treated me as if I don’t pay my bill. Woke my neighbor's sick mom up off, put her to sleep. Please don’t shop at this store, my neighbor calls me like why everytime I get paid, I pay my bill. DON’T SHOP HERE!!!!!

I am writing to express my profound bewilderment and frustration regarding a recent financial transaction with Rent-A-Center. On March 6, 2026, my refund, initially valued at a modest $129.32, was inexplicably canceled by the company. Seeking immediate clarification, I contacted Rent-A-Center to understand the rationale behind this cancellation. The lack of transparency has left me feeling disoriented and thoroughly confused as to why a business would choose to void a refund that was rightfully issued.

I’m been dealing with Rent-A-Center for the past 20 years. Never had a problem. I brought a mattress that takes 4 to 24 hours to inflate. It was damage. They told me they don’t take mattress back. They was going to bring me another. The day they came was 4 pm. They wanted to take the mattress back and leave a new one. I go to sleep early. Never had a problem. No communication. The lie to us. I would never go there ever again. Is the one on 625 Wolcott St Waterbury. The manager Lloyd ** is terrible.