Hampton Bay Patio Furniture

Hampton Bay Patio Furniture

 2.8/5 (327 reviews)

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Overall Rating2.8 out of 5
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About Hampton Bay Patio Furniture

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Hampton Bay Patio Furniture Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: June 1, 2023

The cushions on my patio set are burning up. The set was purchased last year. We first noticed one cushion bubbling up. We thought it was just a freak occurrence. We recently put the cushions out for the summer season. Not only did we burn our legs on the cushions but we now noticed they are all pretty much melting. I reached out to Home Depot last year with the first occurrence. Was met with a very nasty and unhelpful representative. I didn't pursue the issue because it was only one cushion.

I am so frustrated because the set was over $1,000 and I cannot even use the cushions for fear someone will get 3rd degree burns. A government agency should step in and take these items off the market!!!! I will reach out to the company again and hopefully get satisfaction. TO ANYONE INTERESTED IN BUYING A PATIO SET BEWARE. IT COULD BE VERY DANGEROUS TO YOUR FAMILY AND PETS. IT MIGHT EVEN BURN DOWN YOUR DECK.

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Verified Reviewer
Original review: May 3, 2023

After a year of owning the metal dining set and seating set, both units paint chips and rust everywhere, cushioning in great shape. Tried to get Home Depot to help as that was who I bought it from but to no avail.

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    Verified Reviewer
    Original review: June 11, 2022

    My husband and I purchased Hampton Bay outdoor patio furniture from Home Depot. We have owned it for four years. Last year we noticed the wicker backing was breaking apart. We contacted Hampton Bay to see if it would be covered under warranty. It was a month past the date of purchase and they would not do anything. We kept our furniture inside during bad weather and during the winter. This year, the wicker back of another chair completely broke off and chair is unusable. I hate to put the set in the landfill as the cushions are in good shape.

    4 people found this review helpful
    Verified Reviewer
    Original review: July 5, 2021

    For three years I've had my patio table. Hampton Bay bought from Home Depot. This past weekend the glass exploded. I am thankful no one was sitting at the table, but I worry about my dog getting glass in her foot. Not a single thing was on this table! Nothing! The temp that day was below 90, so don't blame the weather, Hampton Bay. Please do NOT buy this table! Protect yourself and your family!

    3 people found this review helpful
    Verified Reviewer
    Original review: May 30, 2021

    I purchased 6 red Adirondack chairs last June within two weeks the wood splintered and they faded. I was able to exchange two of them, due to no inventory. The other 4 chairs also splintered and faded from the sun. Went back to #HomeDepot at the beginning of spring only to find out they were discontinued. Would not recommend buying any Hampton Bay Adirondack chairs. This year they are selling them in just plain wood stay away.

    3 people found this review helpful
    Verified Reviewer
    Original review: April 8, 2021

    I ordered a patio sofa and cushion covers a month ago. The sofa and uncovered cushions arrived as scheduled. The cushion covers were to be delivered separately. It is almost impossible to get service that is satisfactory. The tracking is terrible as the website link rarely works. I have called and called and they are somewhere but not on my sofa. The response is always the same, "wait and see". This was not an inexpensive purchase and the service is horrible. I would not order from Hampton Bay or Home Depot online again. If there is an issue it will be a battle and little concern on their part.

    7 people found this review helpful
    Verified Reviewer
    Original review: April 1, 2021

    We purchased this set from Home Depot in April 2019. It started rusting within the year on the arm rests on the chairs. We did have all the parts replaced. Now in March 2021 we noticed a huge amount of rust on the backs of the chairs. All 6 of the chairs are rusting now. I called the company again and am about to place another claim. I just want to advise others to stay away from this set. It is poor quality and will only cause you problems due to massive rusting. Our 2 year warranty is up on April 21, 2021, and we do not have high expectations that rust won't start again once the warranty has expired.

    8 people found this review helpful
    Verified Reviewer
    Original review: June 30, 2020

    This product seemed like good quality but then started rusting after a year and is only getting worse. I have tried to paint the spots that rusted with Rustoleum but more rust comes through on other parts.

    11 people found this review helpful
    Verified Reviewer
    Original review: June 27, 2020

    I purchased my gazebo three weeks ago. It was absolutely beautiful until rain and winds came. The parts in the upper canopy area did not hold. It was totally mangled. $299.99 down the drain...in The wind.

    5 people found this review helpful
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    Verified Reviewer
    Original review: June 26, 2020

    We purchased 27 pieces and the finish failed within the first year. Cushions have rotted, spit and torn in the third full year. These have been put up out of the elements during winter months. Home Depot replaced only the butterfly table top, but not the legs. The new top finish discolored in a few months.

    6 people found this review helpful
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    Hampton Bay Patio Furniture Company Information

    Company Name:
    Hampton Bay