England Furniture Reviews

We purchased an England sectional with left arm and right arm recliners, corner and additional piece. Both recliners have issues with the fabric on the back not covering staples with big gaps so you can see the underside of the piece. One recliner seat is not balanced and appears improperly assembled allowing your butt to sink into a hole. Both recliners came with missing cotter pins so after some use, the mechanism that adjusts the foot rests would not work. The company that we purchased the furniture was able to fix the fabric issue but not until England sent new fabric after 6 weeks. Pretty dissatisfied with workmanship from the manufacturer. After reading other reviews we'll be watching how the cushions hold up. Come on, an American company can do much better!!

We purchased a Sofa, loveseat and recliner a year ago from Bernie and Phyl’s. Wanted a set that was top of the line and was told England was Lazy boy. After having furniture give out of six mechanisms started to break with one end of our sofa totally fell. When they came to do inspection we were told this brand is not making furniture like it used to. Cheap metal and sometimes even plastic is being used. I called to speak with manufacturer with no luck! Now we have to wait for another set and we’re given seven to ten days to find another one. Hopefully the next set we have better luck with.

We have two recliners and a loveseat, all three came from Great Rooms in Gaylord, Michigan. Brandon is the owner, the England loveseat is shedding its fabrics like a cheap shirt, I just talk to Brandon. He said it was cause by a loose weave in the fabrics, no warranties on this. I need to shave the furniture? Omg really, I’ve never had to shave a loveseat in over 50+ years of buying furniture, this is unacceptable. Never buy England anything again.

I bought a couch and loveseat from OLUMS and they're the most uncomfortable, overpriced junk I have ever made the mistake of buying! I bought couches in the past from Rent A CENTER that were better quality and more comfortable than these are! Definitely a waste of my hard earned $2,000! The backs are like sitting in a restaurant booth and lend absolutely no lumbar support at all and the cushions separate and shift when you sit on them. Very overpriced junk! I wish I had gone back to Rent A Center and bought something different from there and a lot less expensive! It's no wonder that the salesperson led me straight to the England section. They're overpriced junk and they make a nice commission on what they sell. Never again!

I purchased a 4 piece sectional from Lake Effect Furniture and Mattress. The product I pick out was shown in the showroom but the configuration didn't work for my space. The team at Lake Effect helped me configure it to my dimensions. Since I was changing the configuration I was able to completely customize the product! It was well worth the wait, I've been sitting on the product for about a year and it still looks brand new. I have had no issue and I'm extremely happy with my England Furniture purchase!

I bought a sectional couch in 2016 from a store in Big Bear Lake, Ca and in 2019 noticed the cushions were not holding up and no one wants to sit on my couch now. Total support is gone. I have all my paperwork with a 10 year warranty on the cushions and I want the company to replace my cushions and I cannot seem to get thru to them. This sofa was very expensive and I would like some help please.

Purchased Queen aerobed about 7 years ago. Bed will no longer hold air or blow up. No 800#, only can contact them via email. Can't by parts or get service through them, you must go back to store where you bought product from. Never had a company that had no parts or service through them. I explained the company I bought sofa from went out of business, they said, "Find another company that sells our product." Did you ever get such a runaround from a company. Terrible company, do not deal with this company.

We bought 2 chairs only 3 years ago. The mechanism is not working properly on one. The springs are poking through on the back of one and the seat cushion is worn on one. England will only cover the mechanism and the seat cushion - NO labor. We paid over $800 each for these chairs. We do not have pets or children - only the two of us. The chairs are not abused. Very, very disappointed in having to pay MORE for these chairs.

We purchased a sectional from a local store in Wisconsin. From day one the cushions never fit together properly. They have huge gaps in between them and are really loose...in other words, they do not fit together nice and tight. They also move around all over the place and you have to constantly adjust them. We have had them replaced three times and the fourth time, the sectional was sent back to the manufacturer in Tennessee to have repaired. They did NOTHING to remedy the situation and only put new casings in the cushions, nothing else. Why take the whole sectional back then if all you are going to do is replace the casings in the cushions. Very disappointed as this was custom made and we are getting nowhere. Stay clear from ordering from this company!

I bought an England Furniture sectional 5 months ago and it already looks worn. Cushions are not holding its shape. The cuddler seat cushion is sinking. Fabric balling up. I have contacted the place we purchased it from. So far nothing has happened to resolve. I have provided pictures and they agree there is a major issue. We will see if they will honor their warranty. I will not be purchasing their products again.