England Furniture Reviews

We purchased an England sectional as the salesman said that their quality was worth the extra money compared to the other brand we were considering. Well, our fabric has piling that is widespread on the sofa surface (even where there is no friction). England told us that is not a “manufacturing defect” and won’t do anything to correct/fix it. Suggested we use a sweater shaver (keep in mind this is on the entire sofa surface). So now we are stuck with a $4000 brand new sofa that looks like it’s at least over 10 years old. Don’t waste your money, find a different brand.

The fit and finish of this is really low quality, and we paid $2,300 for this. The Ashley we also bought is better upholstery and finish. Strings are hanging out, back cushions are lumpy, blue pillows were sown on edges with white thread.

We purchased a sectional and footstool by England 3 months ago. We have no pets. The sofa is pilling so bad, everyone that visits comments how bad it looks. Horrible, don’t buy England. Their warranty does not cover it!!

England Furniture had the nerve to offer me a $1000 credit to purchase a new living room after mine last me 4 years and paying $6000. Are they crazy? Do they think I would put another $5000 in to buy a new set? Thanks for the offer but you know what you can do with your $1000. Are you a joke?

We purchased the 3 piece Rosalie sectional in gemstone. Was worried about such a light colour with dogs but this fabric cleans up with a damp cloth and light wipe. There is nothing that I would change. (Well maybe the weight, all that real hardwood is heavy) The abundance of accent pillows is great and the whole sectional is so comfortable. Quite pricey to get in Canada Custom made but we have a piece to last our family a lifetime. Thank you England Furniture for the care you put into our purchase.

Loved the England sectional style but the workmanship was shameful. Seams coming apart, weird lumps, uneven cushions, corner where sides met looks like it had been sewn by a child. When I complained, the well-known established furniture store in our area agreed that it was awful and said they had just made the decision to stop ordering custom furniture from England. Too many problems. Luckily they are taking it back and I'm purchasing a sofa made by Flexsteel.

A local OKC furniture store sells England furniture. I recently bought a sectional there for 5K. When it arrived this Saturday, I realized the mistake I made. There were folds of fabric in several places on the inside frame where it should be tight and smooth. One part of the sectional has different legs which makes that part 1/2 inch lower than the rest of the sectional. The legs that are on the sectional are plastic, not wood. The $100 custom fabric pillows have no zipper and stiff foam, not a down or down alternative. I could have done better on pillows by buying from Amazon! I am now dealing with the repair department of the furniture store for a two-day old product. If they continue to sell England furniture, they will probably stay super busy. A huge disappointment!

Oh how cool is this! Electric recliners with USB! EXCEPT THEY WORK. DON'T. ..OH. LOOK NOW THEY WORK. WHAT DID YOU DO? Nothing. They just work again. Called the repair guy. He can't make it fail. Yet...it does over and over again. Jiggle the wires and don't move the darn couch when it works. Don't clean under it. Just get it working and leave it right there! Never England Furniture again...ever.

We bought a couch, chair and ottoman in 2021. The furniture began to pill shortly after and was assured it would stop. Two years later it is still pilling and looks terrible. Cushions are breaking down as well. Very disappointed!

My wife and I are 70 y.o. and bought many living room suites over the years. We recently bought an England sofa and loveseat listed as Eliza. These pieces have threads coming out everywhere. The cushions on both pieces just jump front and up in the air. If we sit and get up they need to be put back to place every time. We are retired and bought these pieces for our TV room. At 70 yo it tires us out every day just fixing these Mexican jumping bean cushions. So very dissatisfied and would highly recommend to never buy their furniture. Do not buy!!!