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Target Stores

Target Stores
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Overall Satisfaction Rating 4.03/5
  • 5 stars
    814
  • 4 stars
    938
  • 3 stars
    498
  • 2 stars
    77
  • 1 stars
    38
Based on 2,365 ratings submitted in the last year

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Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.

Top Target Stores Reviews We Found

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Rated with 5 stars
Verified Reviewer

Target provides great value for a wide variety of products. … The seasonal products are often unique and of very good quality. Pet products are priced below Pet Smart & PetCo. Finally, the stores are adequately staffed to assure a swift checkout…

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Rated with 5 stars
Verified Reviewer

When I need something quick or just to browse and shop ideas are endless at Target… The housing bay of clean shopping carts, clean bathrooms at the front entry and HR resources in view with lots of room, is a strong indication TARGET focuses on their patrons…

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    Are you this business?

    What is Target?

    Target is a big-box retailer known for its affordability and wide selection of products. The store boasts everyday low prices, but it also offers weekly deals, clearance prices and other in-store markdowns. Customers who hold a RedCard credit or debit card can save an extra 5% on their purchases. RedCard holders also get exclusive offers and deals to save even more.

    Target makes customer experience a top priority. Stores have spacious and uncluttered aisles for both customer comfort and ease of access. Employees frequently perform zone sweeps to ensure shelving is neat and properly stocked.

    What does Target do?

    Target offers customers a variety of mid- to high-quality products at affordable prices. Customers can find many reliable brands at Target, including Dyson, KitchenAid, Apple and many more trusted names. The company also has its own brands in nearly every category. These brands include Market Pantry, Archer Farms, Threshold, Boots & Barkley, Up & Up and Xhilaration.

    With such a variety of brands, Target provides customers with options to fit almost any budget for nearly any purchase. Whether you’re decorating a dorm room, investing in long-term needs for your home, refreshing your wardrobe, prepping for a party or looking to fill your pantry, you can find most everything you need with one trip to Target.

    Target prices

    The amount of money you spend at Target will greatly depend on the type of purchase you’re making. The grab-and-go area of Bullseye’s Playground at store entrances presents you with neat finds for just a couple of dollars. You can find clothing staples for as little as $5, or build a full outfit for less than $100.

    Target carries several brands, so there is something for every budget. For example, if Threshold home decor is out of your price range, Room Essentials might be a better fit. You can find various brands for everything from coffee makers to cookware, vacuums to televisions and more.

    Target also regularly offers great deals on their flyer items, and customers can often find in-store markdowns. Regular Target shoppers may want to consider a RedCard to save an extra 5%.

    Target FAQ

    What kind of a store is Target?
    Target is a general merchandise retailer. It’s a superstore that carries a variety of brands, product lines and product types.
    How many stores does Target have?
    According to the corporate website, Target has 1,880 stores in the U.S. It has stores in all 50 states and Washington, D.C.
    Can you order from Target online?
    Target does have online ordering. Along with standard shipping, customers can choose same-day delivery, in-store pickup or curbside pickup.
    Does Target have stores in other countries?
    Target has several offices globally but no other stores. Target attempted an expansion to Canada in 2013, but the attempt was ultimately unsuccessful; all stores were closed by April 2015.

    Is Target a good company?

    Target is an excellent company to shop with. It prioritizes customer experience, so it’s easy to feel like you’re not in a big-box store while still saving money. Target is a popular choice for almost any shopping need, and you see that popularity across social media. Target carries both popular brand names and its own brands, which means they have products at multiple price points. There are also ways to save, such as the Target RedCard. Overall, Target provides an enjoyable and affordable shopping experience.

    Target Stores Reviews

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    How do I know I can trust these reviews about Target Stores?
    How do I know I can trust these reviews about Target?
    • 2,892,043 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 4, 2020

    I have been to a lot of grocery stores in my lifetime. I have Publix (too expensive), Walmart (hit and miss) and TARGET. Target is always clean and a lot of customer service around to help. I love that they have outside of the box items. And their own brand is excellent. I have never been sorry for shopping and getting an extra 5% off with a Red Card. I also have become friends with the pharmacy staff and they are the best around. I love the superstore grocery, I can get all my shopping needs done at one time. Always nice to try new products and if they don't sell fast they will move them out. Love Target brand of coffees, Peppermint and Double chocolate are my fav. I always feel safe at the store. My Target has an upstairs parking deck, which is great when raining. Yes, I would say I love my Target!!!

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    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 23, 2020

    I purchased this unlit 7’ artificial Christmas Tree at Target last week and was amazed at how full and truly beautiful it was once out of the box and fully decorated. The tree was on sale, I paid $34.20 after the sale price less my 5% Red Card discount. We have a small apartment tight on space, searched the internet, and came across Target’s “Wondershop” Christmas Trees. We checked the in-store display and decided to purchase it... And we’re so happy we did.

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      Rated with 4 stars
      Verified Reviewer
      Original review: Nov. 4, 2020

      Items, especially furniture, often arrives damaged due to poor packaging. I would say about 75% of all furniture items I've ordered from them come with severe damage due to poor packaging. However, they are so flexible and customer service is so great that I still continue to purchase their beautiful items. So many companies could learn from Target's great service (looking at you Pottery Barn!).

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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 27, 2021

      It became well known to me at the conclusion of an "entice hackers to catch identity thieves" scam that Target gift cards were a popular method to scam consumers. The asset manager, who had finally asked me if I was being scammed, to whom I had replied "I don't think so!" was finally able to get through my trance, for lack of a better word. For one hour and fifteen minutes I entered and exited the store and was witnessed by the same clerk near the same self-checkout counters purchasing up to ten gift cards separately. Shortly after the conclusion of a terrifying four-hour experience, we were present at the Target store with a deputy sheriff. That same asset manager provided 21 copies of receipts for $500 gift cards.

      My complaint is that Target training to detect consumers being victimized by scammers is abysmal or perhaps nonexistent. After Discover refused to reverse the unconfirmed purchases, I contacted Target for recourse. I was told that too much time had probably passed and that I could only recover monies that had not been used on the gift cards. Within minutes, the representative was able to tell me five of the cards had zero balances. My second complaint is that the asset manager at Target did not inform me that I should contact Target immediately with the gift card number on the receipts for which he had furnished the officer and me copies. Again, a lack of training for Target employees.

      I had been promised refunds on any charges I made that day ... or I would never have left the house. Target had sales of $13,500 on Black Friday 2020 because of a scam for which I am liable. Target Stores could have been more helpful during and after this scam ... and I wonder about all the other scam victims. Some Target stores in some states appear to be more proactive in reducing crimes than Wisconsin.

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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 17, 2021

      I purchased 2 Apple Watches Series 6 from the Target website and when the package arrived one item was correct and one was incorrect (Series 3 Apple Watch). I understand that the warehouse gets the orders wrong and I was understanding of this issue. I went in to the North Hills Target Store in Raleigh, North Carolina to return the items but the team leader - Cleo was very rude to me. First visit, he refused to refund the items as it “was going to mess the store inventory up.” Like I give a **! He told me to contact customer service.

      So I went all the way back home to contact the customer service and they told me that these items are only returnable in store and that Cleo advised me incorrectly. So I went back to the store for the second time and he again refused to return the item. He called customer service and then when he put the phone down he LIED and said that I need to call them AGAIN and get a pre-paid return label to send the items back to the warehouse. So I went back home again!

      I spoke to another customer service advisor - Jenny, who reiterated the same thing that the previous advisor who I spoke to on the phone, that I need to take the items back to the store for a full refund. 
When I went back in to the store for the 3rd time, Cleo said he cannot “serve me or give me a refund” - specifically me. Apparently his manager Robert said this to him - but Robert was nowhere to be found when I asked for him!

      HE then bought over another manager from the clothing section who didn’t have an idea what was going on. I heard Cleo bad mouthing me and was talking about me unknowingly that I could hear - calling me a thief and all sorts. He was very unprofessional and was talking about me to staff near the counter. Check the cameras!!

      He then stooped so low and was racist towards me and said “We cannot serve people like you” (I can also go into why America think ** people are ignorant, because that is how ** people speak to customers like myself. But they wouldn’t like it if someone spoke to them like that!) This shouldn’t be about racism but unfortunately Cleo was xenophobic towards me as an Asian person. Disgusting behaviour! This wasted half day of my work time and I lost half a day’s salary, so I need reimbursing for my time wasted and I want action taking on Cleo for racism, discriminating and unprofessionalism. I sent this complaint to the store manager Robert **, but he has ignored my emails as he is rude and ignorant!

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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 13, 2021

      I have purchased multiple gift cards from Target.com using my Target REDcard with no issues. However, that has changed. I recently ordered some gift cards. The order initially processed and then I received an email indicating the order did not process but gave no specific reason. I called Target REDcard and was referred to Target.com who was told me a glitch occurred and it will be corrected and try again later. When I tried again the same issue occurred. I called back and was told the the orders were cancelled and that they would clear out overnight. Target.com shows that the orders were cancelled; however, Target REDcard still have the orders pending. I currently cannot use my card and calling Target REDcard no service has been a waste of time. I asked for a supervisor and that request was rejected. It has been over a week and the issue remains unresolved.

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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 12, 2021

      TERRIBLE CUSTOMER SERVICE!!! I bought a night stand from there. While building it I noticed 2 cracked load bearing boards, which I glued and clamped and all the holes needed drilled out because they were not deep enough and would have cracked the boards installing the screws. There was also a repair that had been done to the front face using putty and sand paper, but wasn't re-stained so I had to touch that up. I also had to put in supports on the bottom shelf because there was none per design and would have sagged as soon as I put weight on it.

      I contacted customer service for a partial refund for my extra work on the stand and to save them return shipping fees. Their only options were to return the stand for a new one, but they were completely out of stock until for 3 months or return the stand for a refund. I made the stand usable after hours of building and fixing it so did not want to return it at all, just a discount of 10% or 20% or something. They refuse to answer me. So now I have to disassemble it and return it, which costs them much more in shipping than a discount. Then I have to wait for a refund and then purchase from someone else. Terrible customer service and a terrible experience!!!

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      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 30, 2020

      I wouldn’t have believed a Target could have such bad customer service, if I’d not experienced it or witnessed it myself. On CHRISTMAS EVE (advertised closing 8pm), announcements blared overhead every 5-10 minutes from the time I walked in shortly before 7pm, stating everyone needed to be IN LINE by 7:30pm so that all customers were out by 8pm closing. As 7:30pm approached, the announcement changed stating the line would be cut off and if you weren’t in line you’d have to come back on Saturday, Dec 26th. Never in my 52 years have I ever heard of such a thing occurring in retail, but financial circumstances had me shopping on Christmas Eve for the 1st time ever, and I wasn’t taking any chance of being told I couldn’t purchase gifts for my grandson.

      When I exited the store at 7:43pm, I passed an employee preventing several customers from entering the store through the exit doors (the entrance were locked). I said to a mother pleading with the employee to let her run in, for just one item which she knew exactly where it was, that it was unbelievable they were doing this and to contact corporate. However, I’d no idea that you can’t actually contact corporate. In my attempts, all calls were connected to “customer service” NOT in the USA, and the only help they extend is to make record of the complaint. I’m sorry but I do not consider management deciding to threaten and refuse entry to customers, and close doors early on Christmas Eve were in the same category as issue with an order or cashier being rude, etc.

      My experience with their automated system and “customer service” lead me to believe they actually don’t care at all what a customer’s experience was. All of it has left a dark stain on my long-standing excellent opinion of them. Though I personally paid a price for choosing to visit their Culpeper VA store on Christmas Eve (despite asking if I had everything, items paid for and on receipt were not in my bags), the pleading mother being denied entrance affected me more. I called another Target and their doors were NOT locked before 8pm. Whoever made that call in Culpeper, should be out of a job. Retail obviously isn’t for them.

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      Rated with 1 star
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      Verified Reviewer
      Original review: Dec. 13, 2020

      I ordered my gift cards online because of the delivery date. These cards were to be delivered on 12/9 which was ok but I have to mail these cards out so I didn't have much room for delay. Today is 12/12 and my cards have still not been delivered. Now I am being told that they are scheduled for delivery today (although the tracking says the number is invalid!) by supervisor Logan, at Target gift cards. As I suspected the cards were not delivered today is 12/13 and they should have been here on 12/9 and of course now the tracking number is no good, Target only tells you after you call and complain that the cards will now take 7 business days. The customer service people refuse to understand that these were gifts to be mailed elsewhere.

      I know I was told it was to be delivered yesterday to get me off the phone. I am really angry because I could have picked them up at the store but thought I would save time if I got them Wednesday instead of Saturday. The gift cards are not sold through a 3rd party vendor so Target can do what they want. Had I been told that I could not return these cards and that the delivery date would be different I would have not ordered them online. I have been a loyal Target customer for over 21 years, buyers beware even if it's a company you have dealt with for years, it is not the same, the service is now consistently horrible. I might as well shop at the Dollar Tree. At least I know what I am getting there. BE CAREFUL. TARGET GIFT CARDS ARE NON-REFUNDABLE, NON- CANCELLABLE, NO HELP AT ALL FROM TARGET!

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 3, 2020

      This morning at 7:35am I went to "drive up" my pick up order at **, TN. that contained 2 items. When I arrived at 7:35am, I let them know that I was there per their app instructions. I was the only car there & when 7:50am came and my order still has not been delivered I called guest services. After waiting for guest service to answer the phone for a minute, I advised the rude nameless associate that I had been waiting 15 minutes for my order. She rudely told me that the drive up lady was on her way out. I told her that I did not see her yet, & she repeated herself rudely. I asked to speak to a manager & she told me he was busy. I told her that he could not be too busy to speak to a customer. Once again she said he was, & I said I would wait. So she asked me my name & placed the phone down so I could wait.

      While waiting for the manager to pick up, the drive up person brought out a huge basket of someone's order that pulled up less than a minute from when she came out. This lady had the audacity to give that full basket to that car, before myself who had been waiting almost 20 minutes at this point. When she finally gave me my order, I had to give her my code verbally because it had expired off the app. No apology for my wait from this lady.

      So, as I waited 10 minutes for the store manager to pick up, he finally did. He answered the phone "hello". I asked him if he was the manager b/c managers do not answer the phone hello. He said "that is how you answer the phone" in a disrespectful tone. I asked him for his name & he said Jared. I said, "You are the store manager for the entire store," and he said yes. I said I do not buy it, b/c a manager does not answer the phone after a customer waits 10 minutes with hello. He said "that I will have to buy it", and he HUNG UP ON ME.

      Now, while all of this manager phone call was happening, I was driving to the **, TN location. When I arrived there, my order was brought out to me in less than a minute. Which just tell me how the ** location is being ran by immature teenagers, who are paid an hourly rate to be disrespectful to customers. Also, that location is the money maker for this company, so you think they would have people work for them that have some integrity.

      2 people found this review helpful
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      Target Stores Company Information

      Company Name:
      Target
      Website:
      www.target.com