Target Stores Reviews

This experience has been unbelievable. Target is keeping my money and the item because I missed the return window, and instead of helping, customer service told me to dispute it with my bank. That is not customer service. I feel completely ripped off and ignored. I expected much better from Target.

Absolutely discriminatory, against my daughter of special needs and myself, a Us citizen of birth, but there were racial slurs in NJ! I hate this place. Will never shop here again. Staff when you call customer service is especially rude and they barely speak English!

2 months ago when I went to checkout, the cash register woman suggested to open a Target card and said I would receive a $50 bonus back. So figuring that was a good idea, I went ahead and applied for the credit card. No bonus appeared on the statement. I emailed customer service and explained my issue and the response I got back told me the purchase had to be over $50.00. So I went ahead and made another online purchase for about a little over the $50.00 and successfully used the $50.00. When the new items arrived, I then went into the local store and returned the first order I had placed. Now my new bill has arrived and the ** sales girl at the return desk - I realized credited me back off of the 2nd purchase I had ordered and only received the $9.23 credit. So basically, I never received the correct credit for the items I bought.

Bought an expensive appliance from this Target in Bellingham last week, and they did not offer (and I forgot to buy the extended warranty at the time of purchase). I looked on Target website and could not find the phone number for the insurance company (Allstate Insurance). Therefore, I called Target in Bellingham today trying to get the phone number. First, I called the Target appliance department. The phone rang and rang until it got disconnected. I called again, and same thing, rang until disconnected.

Apparently customer service is an outdated concept. Went to Target in Amsterdam NY, first stopped at the in house Starbucks, where the girl behind the counter walked back and forth making drinks, it was a good 5 minutes before she even acknowledged my existence. Then proceeded to mess up the entire order. Next shopped in the store when we went to check out there was one person at a register and when we stood in line she proceeded to tell us she was not open and we would have to use self checkout! I have never received training on the register nor do I get paid to be a cashier! How hard is it to provide basic customer service? If I treated my customers this way I would be out of business in no time flat!

Selling tampered gift cards then wouldn’t take accountability for it. Will pass you on visa then visa ask for digital transaction history from Target. Target will never give you. They’ll say they are busy to get this printed.

You scumbags! You should have been shut down a long time ago! You're ruining people's lives, you beasts! You ruined my entire credit history! I haven't had your card for a year anymore, but you still put a mark late against me! I'll take you to court if you don't remove this within 30 days!

I ordered online for in store pick up for the first time. The Target advertisement is "fast, easy". Well, after taking a while to be acknowledged, along with others waiting for pick up, I waited 30 minutes to get my item!! The worker had to go in a distant part of the store to receive the items. These items should be in that back room, by their desk, waiting for customers to pick "fast, easy".!! While waiting staff had no smiles or full understanding of handling customers. This is really poor service. Improved speed, location of purchases, and worker training greatly needed here!!

I purchased a Nintendo Switch through Target, and the experience has been nothing short of frustrating. The package was left in an unsecure, highly visible spot at the edge of the sidewalk instead of a safe location near my front door. Unsurprisingly, it was stolen. Despite reporting the issue immediately, Target has been unhelpful. I was bounced back and forth between Target and my credit card company with no resolution. This was clearly a result of poor delivery judgment, and yet Target refuses to take responsibility. As a long-time customer, I expected better. This experience has been incredibly disappointing, and I won’t be making any major purchases through Target again.

Do not order anything from Target online! I placed an order on December 22, 2025, I was sent tracking information and a date of delivery. Today is the date of delivery and now Target is telling me they don’t know where my items are or when they will be delivered. I asked for a refund and they refused. I spent 431.00 on the items and 35.00 each for two protection plans. I want my money or the items. They said I can’t go get it from the store. I can’t get a refund and they don’t know where my items are!!!